Hotel Saraceno

Italy , Grosseto
Giglio Castello, Via Del Saraceno 69
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50 reviews shown

10/10

Exceptional

03 Dec 2025

Chris

Place was great, would definitely stay again

8/10

Excellent

09 Oct 2025

Terry

The hotel grounds are stunning with well maintained gardens and landscaping, the pool and beach areas are also great. Loved the daily aqua gym class.
Breakfast was average, limited selection, quality of food and service was mixed. Would have been nice to have a chef cooking fresh eggs/omelettes to order. The outdoor breakfast area was very picturesque looking out to sea, but was unfortunately spoilt by what felt like an invasion of wasps most mornings.
Evening entertainment in the bar was good with a nice atmosphere. Good ordering and payment system throughout the hotel using your room key.
Location of the hotel is in a quiet area, yet has plenty of good restaurants within walking distance. We enjoyed walking into Arbatax for a day/evening a few times or Tortolì was a 10min car ride where there are lots of very reasonable options for dinner.
Things I’d like to see changed : not charging to get a clean beach towel, not charging for staying at the hotel on day of check out (we didn’t feel welcome to stay) - both of these seem unusual charging practices for a 4 star hotel.

Leisure Partner

8/10

Excellent

15 Sep 2025

Beth

The property itself is beautiful and spills down a hillside with the sea and the beautiful mountains as a backdrop- could not be any more beautiful. I enjoyed staying here but I could not control my room temperature and there was no phone in the room. In addition, the restaurants catered solely to German eaters. There was a lot of Wienerschnitzel and onion soup, but ironically, not any fish or vegetables.

Leisure

10/10

Exceptional

12 Jul 2025

Robert

Carribean style resort in Italy

8/10

Excellent

02 Jul 2025

Melanie

Lovely hotel and surroundings. Rooms are really quiet. Really good animation team. Excellent facilities .Great place to go with young children.

Quality of food a great. We thoroughly enjoyed our stay!!

Leisure Partner

10/10

Exceptional

01 Jul 2025

Josephine

Gorgeous property ❤️
Clean, modern, great food and amenities.
Beach was calm and warm.

Leisure

10/10

Exceptional

08 Jun 2025

francisco

It’s was a great experience from beginning to end. It was very relaxing in the pool and its private beach area. The close proximity to the towns nearby was a big plus. Their local buses stop right in front of the property. The attention to details was superb! Provided a bottle of wine for birthday celebration.

Leisure Partner

10/10

Exceptional

05 Jun 2025

Leyla

Excellent and gorgeous property. Lots of amenities and beautiful and clean!!

Leisure Family

10/10

Exceptional

01 Jun 2025

Charles

Lovely hotel. Staff were friendly and welcoming. The weather was beautiful and beach/pool were perfect. There were lots of gluten free options too which were clearly labelled!

Partner

10/10

Exceptional

30 Sep 2024

Andrew

Great property, kind staff and very clean. Restaurant was great and pool area was a gem.

Leisure Partner

8/10

Excellent

26 Sep 2024

Sharon

Just My Opinion

Resort is beautiful! Our room had the most amazing view - we thought we totally lucked out. What we didn't realize is that the nightly LIVE music was set up right outside our room. The music was really loud until 11:15 every night except Monday. Had we known . . . we would have asked to be moved to another location. Breakfast Buffet fabulous, Lunch choices in the Bar Restaurant were varied and delicious. I was not a fan of all of the dinner options . . .however, I'm not very adventurous when it comes to food, so I'll accept responsibility for not being overjoyed with what was offered. Other than the food and music, the resort was immaculate, the beach and sea . . . amazing!! Staff - over the top friendly and helpful!!

Partner

10/10

Exceptional

20 Sep 2024

Mandy

Beautiful hotel - a bit far from Olbia but hired a car - hotel wasn’t expensive for drinks - staff very polite - beautiful beach - lovely places to eat around too

Leisure Partner

10/10

Exceptional

25 May 2024

Sanela

This was a lovely hotel, with a beautiful pool area and private beach! The beach was good for swimming, and there are lots of free activities such as kayaking that you can do! We went in the middle of May and the water was a good temperature for swimming. Breakfast was awesome, with a lot of options for food, however it does end at 10 am so be sure to wake up early enough. We did not get the full or half board, so if we wanted to have the dinner buffet it was 35 euros per person. It is kind of expensive, so we ended up doing this twice in the week that we were there, and the buffet had a looot of food. For the other days, we drove into tortoli for dinner which was much cheaper. There is also a beach bar right on the beach (not affiliated with the resort) that had good options. Our room was cleaned everyday which was wonderful, and there was always activities to do. It’s definitely a family friendly place! Just be aware of all the additional fees for things like lunch, dinner, extra beach towels, etc as you pay everything at the end of your visit when checking out. Also do not bring any outside food or drinks with you to the pool if you did not purchase them from the hotel bar (we had a powerade bottle just sitting out on the side table and were told it’s not allowed). Amenities such as electricity, water, and wifi are included in the price (I had read previous reviews saying they weren’t, just wanted to clear that up for anyone reading). Overall a great place!

Leisure

10/10

Exceptional

30 Sep 2023

Aska

amazing location and a beautiful resort

Leisure Friends

10/10

Exceptional

28 Sep 2023

What a wonderful resort with such a convenient location close to Baunei, Gulf of Orosei. Impresssive amenities and room had AC! We went for half board, which had us set up nicely with dinner buffet and buffet breakfast (included already). Loved the room, the grounds, the amenities, the beach, the infinity pool, the buffet, and the restaurants on the property!

We enjoyed tennis everyday (free) and free sailing lessons, which was such a fun experience! Beach and salt water infinity pool were both really nice! There were also other amenities such as fresh water swimming pool, gym, etc. but we ran out of time to enjoy all resort features!

Staff was incredibly attentive and very helpful. Stunning resort overall and highly recommend stay for anyone who’s considering this as an option in Sardinia!

The resort is 2 hours drive from Cagliari airport or about 2.5 hours from Olbia. However, the drive itself was so beautiful, it was well worth the trip. Walking distance to Arbatax port and 20 min drive from Santa Maria Navaresse port. Highly recommend Sardinia Natural Park Tours, especially Baunei coast tour (Cala Mariolu, Cala Luna, Cala Sisine etc.)

P.S. No complaints whatsoever. Must visit and highly recommend stay at resort.

Leisure Family

10/10

Exceptional

31 Jul 2023

Nunzio

Very good resort with great service and great food

Partner

10/10

Exceptional

27 Jul 2023

Ehda

BEAUTIFUL RESORT, BEAUTIFUL STAFF, BEAUTIFUL LOCATION, ALL 10 STARS ALL THE WAY!!
ME AND MY HUSBAND ARE LOOKING FORWARD TO GOING BACK, THE CONCIERGE DESK RECTIFIED A LITTLE ROOM ISSUE WE HAD RIGHT AWAY AND WERE SUPER ACCOMMODATING. I WOULD RECOMMEND THIS TO EVERYONE, COUPLES, FIENDS, FAMILIES, THIS IS A WONDERFUL PLACE.

Leisure Partner

8/10

Excellent

10 Jul 2023

Linda

This is a large resort with many amenities. The room itself was basic and clean but in need of an update to the decor. The pool was large and warm and the breakfast was very good.

Leisure Partner

10/10

Exceptional

06 Aug 2021

Verified traveler

Fantastic place. Kind staff, nice rooms, comfortable rooms, good facilities. My only comment would be to fix the shower lay out as it is somewhat disturbing to always walk out of the shower with water overflow around the bathroom. Other than this the place is amazing

Leisure Family

6/10

Pleasant

25 Oct 2020

Colette

Facilities good

Arrived late and check in was quite quick. However, I had emailed and messaged a few times to ask about an airport shuttle and never got a reply, had to spend an extra €50 to get here.
No kettle or condiments in the room which I would expect for a 4* hotel, had to ask 3 times before I got 1 (although the receptionist did ring through to the bar on the night I arrived and arranged a jug of hot water 😊).
Breakfast did not cater for gluten free or vegan options, so had to buy my own plant based yoghurts; they did have soya milk though.
If you do not book dinner, you can book this through reception and they did arrange for a GF vegan meal for me.
Room not entirely clean, doors, cupboards and skirtings need attention.
Unfortunately, weather wasn't so great but can take out kayaks and SUPs free of charge.
Bit of a way out so really need a car to get anywhere from here.

Self

6/10

Pleasant

08 Oct 2019

STEVEN

Disappointing experience

When we arrived through the large gates down the driveway first impressions were good, the resort is well set with lots of trees to create a pleasant setting. We were early for check-in so went for lunch. The lobster was not good, and when I mentioned this to the waiter he just gave a nervous laugh and cleared our table. When we arrived at our room the first thing we saw was a dirty looking bathroom door, which took us by surprise. We think it’s deliberate as the door appears to be plastic. Overall the room has a grubby sheek appearance. Our biggest complaint is that we booked a Superior Room with sea view, but instead got a standard room with superior sea view. A slight discrepancy in wording so we felt misled. We were told that the room was the best they have. We were disappointed to say the least. The TV, which was tiny, appears to have only 2 channels in English, non of the promised Sky channels worked. The breakfast the next morning was also disappointing, there’s plenty of choice but it’s all rather bland and mediocre in quality. The staff are all pleasant and the view from the room was nice, but overall a middling experience.

Partner

10/10

Exceptional

03 Oct 2019

Lovely place, very helpful stuff, speaking multiple languages, good food and service. Really enjoyed the kayak, sailing and paddle boarding

Friends_and_family Friends

6/10

Pleasant

18 Aug 2015

Salim

The small things that ruin your vacation.

August 2015 , Hotel Club Saraceno is a nice place for families. (not for couples , definitely on August)
The facilities are very good, the waterfront was the reason we book this place and it was very satisfying.

Unfortunately when you're holiday is in isolated resort, you expect to have an International TV in your room and it was just an Italian TV or German.

Partner

10/10

Exceptional

22 Sep 2013

Victoria

Great hotel

We had such a great stay we ended up extending our time at the resort.

The rooms and the resort are very well looked after.

There is plenty to do as they offer a large selection of water and land sports.

The only negative was that the staff were a bit rude at times but I get the idea that they are very over worked so they seem to get flustered at times.

But overall a perfect stay :-)

10/10

Exceptional

09 Jun 2026

Lucas

Super schönes Pool und Strand. Ausreichend Liegen. Leckeres Essen und saubere, moderne Zimmer. Sehr nettes Personal. Jederzeit wieder hier.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Max

Eine tolle Anlage, von den Zimmern bis zum großen Pool mit Palmeninsel und dem Frühstück samt Essen hat alles bestens gepasst. Der Club ist auch sehr kinderfreundlich.

Family

8/10

Excellent

30 May 2026

Juliano

O hotel é lindíssimo! Área comum linda, com flores, gramado bem cuidado, piscinas lindas e boa estrutura de praia. O quarto é maravilhoso, super novo, cama ótima, banheiro ótimo. Café da manhã com bastante opção e tudo bem gostoso. A única coisa que estranhei um pouco foi que no buffet tem pessoas que te servem, vc não consegue se servir sozinho. Mas nada que atrapalhe. A cidade de Tortoli não tem muitos atrativos, e o hotel fica bem afastado, então necessariamente se precisa de carro.

Partner

6/10

Pleasant

22 May 2026

Franck

Séjour dans une chambre vue mer avec balcon. Par contre vous êtes très mitoyen du balcon de la chambre d'à côté. Du coup avec les nuisances sonores de vos voisins et les odeurs et fumées de cigarettes qui vont avec. Au camping ce ne serait pas pire! Pour un prix assez élevé c'est embêtant. Le service en buffet est juste convenable avec aucune spécialité sarde. Cuisine sans goût. Bien dommage. Nous n'y retournerons pas. On a gaspillé notre argent.

Partner

10/10

Exceptional

18 May 2026

Rolf

Ein schönes neues Hotelresort mit sämtlichen Annehmlichkeiten eines gehobenen Hotels. Auch Motorradfahrer sind ausserhalb der Hauptsaison sehr willkommen (inkl Garagenmöglichkeit). Tolles Frühstück, gute Qualität überall.

Friends_and_family Friends

10/10

Exceptional

11 Oct 2025

Christoph

Super vielseitige Anlage.
Sehr reichhaltiges Frühstücksbuffet
Preise sehr fair
Lage sehr schön gelegen
Für altiv wie passiv Ferien mit und ohne Kinder zu empfehlen

Leisure Family

10/10

Exceptional

12 Sep 2025

Samia

Schöne Anlage mit freundlichem Personal. Schöne Poolanlage, schöner Strandabschnitt. Zimmer sind sehr schön!

Leisure Partner

10/10

Exceptional

15 Aug 2025

Hannes

It has been amazing! Very friendly staff, Great Food and the offering of activities (if you like) has been Great - amazing people working for the Animation Team!
Pool is lovely with enough room and sunbeds for everyone, same at the beach! Highly recommended

Leisure Partner

10/10

Exceptional

08 Aug 2025

Tanja

Era meravigliosa! Es wird für alles gesorgt!
Sogar duschen vor dem Transfer am Nachmittag, obwohl wir morgens schon ausgecheckt hatten!
Grazie di cuore

Self

2/10

Poor

06 Aug 2025

LAURENT

Expérience mauvaise et très décevante !
4 étoiles ?! NON !
Point positif, le seul : cadre agréable et la mer qui est à proximité de la propriété (mais il ne s’agit pas de l’une des plus belles plages de Sardaigne, le sable est granuleux et il y a des algues).
Points négatifs entre autres :
- Restauration médiocre, pas à la hauteur et très chère, l’endroit est infesté de guêpes pour les repas,
- Services peu nombreux, médiocres et chers, pas de conciergerie,
- Chambre petite, lits inconfortables (mal de dos sévère et des rendez-vous médecin et ostéopathe ainsi que des médicaments au retour), intimité dans la chambre par rapport à la salle de bain inexistante (toilettes et douches dans un seul espace séparé de la chambre par une paroi en verre qui ne tient pas et s’ouvre toute seule et laisse passer tous les bruits de toilettes),
- Endroit éloigné des aéroports et la navette est chère (500 € A/R),
- Personnels avec des comportements arrogants et désagréables,
- Honteux et malhonnête : au moment de partir, ils ont essayé de nous escroqué plusieurs fois et la facture a dû être refaite 3 fois !, et ils nous ont fait payer la présence de notre fille de 2 ans juste car elle est présente sur le séjour… (supplément illégal qui nous a été indiqué qu’une fois l’endroit réservé et en faisant le check out pour partir, sinon nous n'aurions jamais réservé).
Bref, pour tous ces désagréments, nous regrettons profondément d’avoir réservé ce lieu qui n’est là que pour plumer les gens !

Leisure Family_with_children

10/10

Exceptional

02 Aug 2025

Lisa

Wahnsinnig nettes Personal, hervorragendes Frühstück und Abendessen, wunderschöner Strand - Wir sind begeistert und kommen wieder.

10/10

Exceptional

24 Jul 2025

Janne

Fantastisk beliggenhed. Rigtig god mad både a la carte og i buffet.
Dejlig poolområde og strand.

Partner

10/10

Exceptional

06 Jul 2025

Alexander

Super schöne Anlage und top Zimmer. Personal auch extrem freundlich und zuvorkommenden. Das Abendessen war allerdings nur ok, nicht mehr und nicht weniger. Auswahl ist gut man findet immer was, aber die Qualität bzw. Zubereitung der Speisen war nicht optimal. Frühstück dafür super. Als jüngeres Paar würde ich es für einen längeren Aufenthalt allerdings nur bedingt empfehlen, viele Familien mit Kindern und in der Umgebung sehr wenig zu erleben. Für einen kurzen Zwischenstopp auf einer Rundreise ist es aber super, bootstouren sind direkt am Hafen Arbatax zur Gala Goloritze etc. Möglich

Leisure Partner

10/10

Exceptional

07 Jun 2025

Lorella

Excellent resort, staff friendly and professional

Leisure Family

10/10

Exceptional

02 Jun 2025

Eduard

Leisure Partner

10/10

Exceptional

01 Jun 2025

Sergio

Posizione e livello dei servizi

Leisure Friends

10/10

Exceptional

15 May 2025

Marita

Alle sehr freundlich, alles sehr gepflegt, Anlage mit Liebe gestaltet, Preis -Leistungsverhältnis perfekt, einziger kleiner Minuspunkt: im Speisesaal sehr laut, da das essen aber hervorragend ist, ist man bereits wieder getröstet…

Partner

8/10

Excellent

04 May 2025

Maik

Gutes Hotel auf der Baustelle

An sich ein schönes Hotel, leider immer noch eine Baustelle und in der Nebensaison mit eingeschränkten Service. Die Mitarbeiter sind sehr höflich. Frühstück in Büfettform, leider ohne Selbstbedienung. Die Auswahl ist reichlich, leider ist der Warmanteil einfach kalt, wenn nicht gerade frisch gemacht. Gibt banale Gastroartikel, die hier Abhilfe schaffen können. Kaffee ist leider wenig schmackhaft.
Aufgrund vom Algenbefall am Strand ist der Zugang etwas eingeschränkt.

Partner

8/10

Excellent

12 Sep 2024

Maximilian

Beautiful, Very nature-made Hotel Club, good facilities, very nice renovated rooms, good breakfast, overall value for price slightly too high

Leisure Family

10/10

Exceptional

14 Jul 2024

Tero

We liked a lot, food was excellent and quality perfect.

Leisure Partner

10/10

Exceptional

10 Jul 2024

Marinella

Direttamente sulla spiaggia, massima cura per i giardini e la manutenzione in genere
Camera nuova spaziosa e funzionale
Ottimi sia il ristorante alla carta che quello a buffet
Una nota di merito per l’attenzione all’ospite
Da menzionare anche il fatto che i dipendenti sono per la maggioranza locali, e questo è un valore aggiunto importante
Siamo stati a visitare l’altro hotel della catena “la bitta” e abbiamo trovato la stessa cura
Consigliato per tutti (coppie con bimbi o adolescenti e adulti senza figli)

Leisure Friends

8/10

Excellent

14 Jun 2024

Monika

An sich ein schönes Anwesen. Die Liegen am Pool sind aus Stoff (weiss/grau gestreift) und ziemlich dreckig. Bei so einem Hotel recht erstaunlich. Hier sollten die Liegen in jedem Fall erneuert werden. Am besten, wie in anderen hochklassigen Hotels aus Kissen mit abwischbarem Stoff. Excellentes Frühstück und ein hoch auf den sehr netten Fahrer \"Marco\".

Leisure Partner

10/10

Exceptional

08 Jun 2024

Steffen

Alles Super. Danke

Leisure Partner

8/10

Excellent

09 May 2024

Manfred

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