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Nazuna Kyoto Tsubaki St.

Kyoto · Japan

838 BōmonchōView location

9.6/10Excellent172 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.4/109.4
Condition9.8/109.8
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Nazuna Kyoto Tsubaki St.

Located in the heart of Kyoto, Nazuna Kyoto Tsubaki St. is a spa hotel just a 5-minute walk from Shijo Street and a short drive from Nishiki Market. The hotel offers individually decorated guestrooms with refrigerators, flat-screen TVs, and premium bedding.

Guests can enjoy a full-service spa, restaurant, room service, and complimentary Wi-Fi. Nearby attractions include Kawaramachi Street and Kiyomizu Temple.

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With a stay at Nazuna Kyoto Tsubaki St., you'll be centrally located in Kyoto, within a 5-minute drive of Nishiki Market and Shijo Street. This spa hotel is 2.2 mi (3.6 km) from Kiyomizu Temple and 8.7 mi (13.9 km) from Lake Biwa.

Make yourself at home in one of the 23 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Spa
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Unicode Support false Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • Children 5 years old and younger are not permitted at this property.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately JPY 3300 per person
    • Hosted evening meal: JPY 14000

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Shijo Street 0.4 km / 0.3 mi
Sanjo Street 1 km / 0.6 mi
Nishihonganji Temple 1.4 km / 0.9 mi
Kyoto Aquarium 1.5 km / 0.9 mi
Nijō Castle 1.5 km / 0.9 mi
Umekoji Park 1.6 km / 1 mi
Nishiki Market 1.8 km / 1.1 mi
Kyoto Railway Museum 2 km / 1.2 mi
To-ji Temple 2.1 km / 1.3 mi
Kyoto Station Building 2.1 km / 1.3 mi
Teramachi Street 2.2 km / 1.3 mi
Kawaramachi Street 2.2 km / 1.4 mi
Higashi Honganji Temple 2.2 km / 1.4 mi
Kamo River 2.2 km / 1.4 mi
Kyoto International Manga Museum 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 23
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Hotel safeExtra charge
  • Lift accessExtra charge
Show 11 more facilities & services
  • GardenExtra charge
  • Luggage roomExtra charge
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DUPLEX DELUXETWIN • DUPLEX DELUXETWN.DP-DX

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    TWIN DUPLEX DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DUPLEX DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DP-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LUXURYTWIN • LUXURYTWN.LX

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    TWIN LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-5

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE NON SMOKINGRoom • DELUXE NON SMOKINGROO.DX-NM

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    Room DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DUPLEX DELUXERoom • DUPLEX DELUXEROO.DP-DX

    Photos are not available for this room type.

    Nazuna Kyoto Tsubaki St.

    Room DUPLEX DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DUPLEX DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DP-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Nazuna Kyoto Tsubaki St.

9.6
Excellent
172 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.8 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
27 Jun 2026
Leslie
Absolutely beautiful experience. Stayed for our honeymoon from the states. We felt so cared for. Breakfast is a must and enjoy your time. Will visit again.
Partner
6/10
Pleasant
19 Jun 2026
Sherry Ann
I read all the reviews before I booked this hotel yet I felt very disappointed. For so many English reviews, this hotel does not have a staff that speaks English well, if at all. Only one person could really help us and the rest barely understood our needs or questions. I asked for cream for my coffee. They didn’t have it and didn’t know what I was asking for. The front desk said they would look for some….never followed up. I asked for take away breakfast the morning we had to leave early. When we arrived at the front desk at 5:30am and inquired about our take away, the person at the front desk spoke zero English and hence, no take away was ready for us upon check out. We didn’t expect a 2 level hotel room. The bathroom is downstairs and the stairs are steep leading up to the bedroom. The pillows were uncomfortable. The private bath with salts was wonderful, everything was super clean, and overall the hotel is very pretty. I love coffee but mini creamers (doesn’t take like creamer whatsoever) they provide taste like heavy plastic and chemicals. If you’re used to morning coffee with cream, you will not get this here. All the other hotels we visited in Japan ( The 1 Hotel Tokyo and the W Osaka) brought up fresh real cream to our room with our coffee. The included breakfast was honestly not good at all. We decided to cancel the rest of our included breakfast at the hotel.
For over $500 US per night I really felt this hotel could’ve been so much better.
10/10
Exceptional
16 May 2026
Soheyla
This is the nicest stay my fiance and I have ever had. The design of the rooms, the secluded street that forms part of the premises, the attention to delicate lighting, the private onsen, the fabulous culinary experience for dinner and breakfast (make sure to choose the Japanese option for a full immersive experience in the beauty of the food there), and importantly, the special attentions of the staff, their care and professionalism: all of it is perfect. Extra: lovely complimentary offerings such as a diverse beverage offer, late night snack, available relaxation room with more snacks and beverages at your disposal. All of it makes the stay magical. A special thank you to Ray who made our dinner experience so enjoyable, and to Roka who welcomed us, performed a tea tasting for us, and gave us personalized attention.
Partner
10/10
Exceptional
07 May 2026
Cassandra
This ryokan is a must stay! Breakfast is incredible, with options between Japanese-style and Western-style. Multiple local drinks made in Kyoto are included with your room, and the service from staff cannot be beat. Our stay was highly personable. My wife and I stayed here for our honeymoon and deeply enjoyed our stay. Special thanks to Daichi-san, Roy-san and Kai-san!
Partner
10/10
Exceptional
06 May 2026
Ali
Beautiful modern day machiya experience. The room was amazing having a private outdoor bath was a once in a lifetime experience. The restaurant was also excellent, with a very high quality of service and food quality. The staff were all very polite and helpful. We will certainly stay again!
Partner
10/10
Exceptional
18 Apr 2026
Vincent
Great place to stay. The staff is amazing and super attentive and willing to help. Nice little secluded hotel with zen like vibes. Enjoy your peace, quiet and tranquility.
Partner
10/10
Exceptional
17 Apr 2026
Lee
Great breakfast and friendly helpful staff!
8/10
Excellent
16 Apr 2026
Susan
The breakfast was excellent ..wished there were some variety. I had the same breakfast for 5 days. Otherwise everything was excellent
Friends
10/10
Exceptional
06 Apr 2026
Anthony
Excellent breakfast with the even better staff loved our unit and would recommend
10/10
Exceptional
25 Mar 2026
Richard
The rooms were beautiful and clean. The staff was very accommodating.
10/10
Exceptional
08 Mar 2026
Mikaela
Lovely experience.
10/10
Exceptional
05 Mar 2026
Lesli
This is the best ever!!!
10/10
Exceptional
18 Feb 2026
Natalie
The hotel and staff are exceptional. It is easily the best place I have stayed. The staff were warm, friendly and good humoured. The room was beautiful and comfortable. The onsen was life-changing. The Japanese breakfast was also a highlight. I felt incredibly welcome and cared for.
Partner
10/10
Exceptional
07 Feb 2026
Timothy
Experience of a lifetime - could not recommend this more.
10/10
Exceptional
28 Jan 2026
sarah
hands down the best hotel ihave ever stayed at
10/10
Exceptional
21 Jan 2026
Jed
The property feels quaint and traditional with all the amenities you could want and need for a trip to Kyoto. Very romantic and would highly recommend for couples. Although family friendly, not a lot for kids to do and might disturb the quiet ambiance with young children
Leisure Partner
10/10
Exceptional
28 Dec 2025
Stephanie
The staff was very respectful throughout our whole stay, the food was some of the best food we’ve ever had!
Leisure Partner
10/10
Exceptional
17 Nov 2025
Maggie
room was spotless and staff was fantastic.
very much worth the stay!

could not believe they also gave a fridge of 8-9 complimentary drinks! ❤️❤️
Partner
10/10
Exceptional
15 Nov 2025
Joseph
Great area
Leisure Partner
10/10
Exceptional
12 Nov 2025
Lotar
Bathtub was a bit small for 2 people
10/10
Exceptional
09 Oct 2025
Emily
Beautiful hotel. Location is close to bus stops. Service is excellent.
Leisure Family
10/10
Exceptional
07 Oct 2025
Michael
STAFF WENT ABOVE & BEYOND TO HELP US CELEBRATE
Leisure Partner
10/10
Exceptional
04 Sep 2025
Michelle
The staff is so helpful and nice. I highly recommend staying here even if it’s for one night
Partner
10/10
Exceptional
13 Aug 2025
Cattleya
We had such a relaxing sta
10/10
Exceptional
20 Jul 2025
Joseph
Great
Leisure Family
10/10
Exceptional
19 Jul 2025
Sam
This place was a gem, I would def stay here again! The staff was very helpful. Morning breakfast was a good way to start th day. Th room was charming n what i felt a traditional Japanese home would b like.

not much in th area around th hotel n bcareful of th mosquitoes in th bac yard/ bath area
Leisure Family
10/10
Exceptional
17 Jul 2025
Lisa

10/10 amazing

I would travel to Japan again for the sole purpose of staying in this hotel
Friends_and_family Family
8/10
Excellent
15 Jul 2025
Angela
This was an excellent stay that we would love to return to. The property was gorgeous, the staff were very attentive, and the room was a perfect place to return to after a long day of adventure. We try to stick to Japan's world class public transit but the distance from the nearest stations did necessitate a few taxi trips for us. The accommodation was two stories, which we enjoyed, but beware of steep steps and lots of elevation changes in your stay. In two nights we used the private bath three times. Temperature control of the water made it wonderful even in summer, though the bath might not fit two people comfortably if you are both tall. My husband is 6'3\" (190cm) and had some trouble there as well as with a few low areas (mainly going down the stairs). The staff make every effort for you to enjoy your stay, when we arrived they showed us around the property, helped us understand how to use the amenities, gave us a personalized gift, had complimentary drinks in the fridge (some with alcohol!), and helped us make a dinner reservation with the onsite kitchen. If you are considering dinner with this ryokan, we do have some warnings. Before hand we were sold on a multi-course wagyu dinner. The dinner for two cost us around 150 USD before drinks and we were not prepared to be served beef tongue, tail soup, and raw meat. I'm sure many would enjoy the food but it was quite difficult for us. Ask about the menu beforehand and make sure it is something you would like to experience.
Leisure Partner
10/10
Exceptional
13 Jul 2025
Allison
The staff were so warm and welcoming! We appreciated the introduction to the property along with the welcome drinks, snacks, and gift! Truly exceptional! Would highly recommend!
Leisure Partner
10/10
Exceptional
09 Jul 2025
Tracey
A phenomenal hotel with beauty and custom. A special place to relax and enjoy.
Leisure Family
8/10
Excellent
24 Jun 2025
Kitty
Cleanliness of the common area incl lounge & bathroom can be improved.
The restaurant both breakfast and dinner we saw tables left untidy… gave an impression the hotel is under staff.
Leisure
10/10
Exceptional
09 Jun 2025
Annie
This was a wonderful splurge for the family. Top notch service through out. The rooms were beautiful and lovely. I almost wish we had more time to just hang out in the rooms to enjoy it more!
Friends_and_family Family
8/10
Excellent
03 Jun 2025
Laura
Beautiful property.
Leisure Family
10/10
Exceptional
01 Jun 2025
Jorge
The hotel is awesome not close to anything in particular but walking distance to a train station, its a great place to stay and it looks and feels awesome, loved it
Leisure Family
10/10
Exceptional
27 May 2025
Jordan
I am very satisfied with our stay here. The service was excellent and the staff were all very helpful and friendly. They even brought our bags to our room and had them ready for us when we entered our room. The room and the facilities were very clean. I would highly recommend it and I hope to be back again soon!
Leisure Partner
10/10
Exceptional
23 May 2025
Matthew

An absolute must stay!

Staff were all really nice and helpful. Room was amazing, really enjoyed the private outdoor bath and the really spacious shower. The Japanese breakfast was fun if a little adventurous for us but we still enjoyed it. Would definitely recommend staying here, even if for just one night like us, it was a great experience!
Partner
8/10
Excellent
16 May 2025
Nigel
It was fine but bedroom too small for 6’2”
10/10
Exceptional
28 Apr 2025
Liz
Beautiful rooms with added benefit of onsen.
The breakfast was fun, you get a choice of western or japanese.
The welcome was amazing with beautiful sweet treats with tea. I would highly recommend this hotel
Leisure Family
6/10
Pleasant
17 Apr 2025
Nancy
Lovely rooms. Delightful staff. Just not the level of service you would expect for the price.
Leisure Friends
10/10
Exceptional
16 Apr 2025
Katelyn
Tsubaki St is a safe haven tucked away in the heart of Kyoto. The staff are lovely, they're all great people and clearly were chosen for the right reasons. They were efficient, warm and patient with us during our stay. The dinner and breakfast were a lovely experience, as it's very interactive and delicious to eat. Same with the traditional tea and welcoming snacks, and the late night egg sandwich snack available upon request when you call the front desk from around 6:30-9. The twin take town house we stayed at was super comfortable and accommodating to all our needs. Very spacious, and the private onsen was incredibly relaxing. You can adjust the temperature of the water to your preference. They really put a lot of thought and care when building the property. The lounge is comfortable and has plenty of complimentary beverages and snack available. Created a lovely atmosphere for the tea ceremony where you can choose a custom tea to drink, brewed in front of you by staff. Karin was so helpful and so fun to talk to during our stay and tea ceremony. She told us more about the people who run the property, gave us recommendations on where to go in Kyoto and was very personable. She even went out of her way to fold us some origami Pikmin characters, as the night before we had showed her our Pikmin manicure. Another staff had passed it on to us upon checkout, I was in tears having received such thoughtfulness after such a short yet wonderful stay. Once in a lifetime experience!
Leisure Partner
10/10
Exceptional
12 Apr 2025
Alexander
Absolutely beautiful Ryokan with very helpful and courteous staff. A private onsen every night after walking all day in Kyoto is an invaluable amenity.
Leisure Partner
10/10
Exceptional
11 Apr 2025
Jennifer
Beautiful property with ryokan experience. Well appointed amenities. Open air onsen is wonderful.

Staff are friendly, helpful and attentive.
Leisure Family
10/10
Exceptional
02 Apr 2025
Maridith
The aesthetic of the property is beautiful— lots of different textures and minimalist design. The unexpected extras they provide add so much to the experience such as the welcome tea and confection, lounge options, and essential oil gift. Staff is wonderful and ready to help in any way. The attention to detail at this property is apparent. Highly recommend.
Leisure Friends
10/10
Exceptional
29 Mar 2025
Erika
Service was excellent
Leisure Self
10/10
Exceptional
29 Mar 2025
Maria Felisa
My friend and I had a very nice experience. The staff are very helpful and our room is very clean and nice. If you want a nice Japanese style accommodation you should try this property.
Leisure Friends
10/10
Exceptional
23 Mar 2025
William
It’s hard to put in words how we feel about this property. From check in to check out the staff went above and beyond to assist us with our stay. Their friendliness is unmatched. The room we stayed in was immaculate, smelled amazing, clean and had all the amenities you could ask for. The private onsen, the shower, mini fridge where anything inside it is free including alcohol. We had the included breakfast at their restaurant which was incredible. They also have a lounge area for guests that include drinks and small bites. The late night snacks (egg sandwich) was fantastic after a long day of site seeing. I recommend this property 1,000 times over.
Leisure Family
10/10
Exceptional
16 Mar 2025
Bruce
Wonderful staff (several are excellent English speakers). Charming layout that looks like a real street in old Kyoto. Room had its own private onsen that worked very well. Definitely appreciated that free minibar and drinks/snacks lounge and the late-snack they will bring to your room. Lovely place!
Leisure Partner
10/10
Exceptional
13 Mar 2025
Jan
It was perfect!
Partner
10/10
Exceptional
07 Mar 2025
Robert
Attentive service and beautiful details with a relaxing outdoor tub. Excellent experience.
10/10
Exceptional
26 Feb 2025
Elliot
Staff were so accommodating. Managed to get us into an amazing dinner- rooms are really cool. Had a wonderful time would highly recommend.
Leisure Partner
10/10
Exceptional
23 Feb 2025
Stephanie
Quaint room with a private outdoor tub to relax in after a long day of site seeing. Staff were very friendly. Room was quiet and the bed was cozy.
Leisure Partner
10/10
Exceptional
11 Feb 2025
Erick
Amazing property.
A little hard to move your luggage in and out of your two story room.
2/10
Poor
09 Feb 2025
rylee
I booked this 6months in advance. It was me, my husband and two year old traveling. I was so excited for this hotel because it looked so cool and had such great reviews. i believed the cost was worth it for the experience. When I booked on Expedia, nowhere did it flag that children under 6 are not allowed. Flash forward and I am now in Tokyo one day prior to my reservation. My Tokyo hotel called Nazuna Kyoto to coordinate luggage transfers. Thats when they were told babies are not allowed at the property. Obviously, this was after the deadline to cancel. I immediately booked a new hotel and decided I would deal with the refund upon returning from vacation. When I returned, I spoke to Expedia customer service on 4 separate occasions. Each time, I had to start my explanation all over as to what happened and why I was requesting a refund. I was denied each time for not cancelling within the allowed window of time by the hotel. On the hotel landing page, you will need to navigate to the fifth tab “policies.” Then into the fine print under “children and extra beds” to see kids under 5 not allowed. Whomever manages the Expedia landing page should have been more transparent of this policy. Nothing flagged. Noting popped up. As a frequent hotel patron, this is an unusual policy. It wasn't on my radar. I even disputed the charge with my credit card- but Expedia denied again for not cancelling in the acceptable timeframe. I was left paying a significant amount for Expedia’s failure.
Leisure Family_with_children
10/10
Exceptional
27 Jan 2025
DONGSUNG
⭐⭐⭐⭐⭐ 최고의 선택이었던 일본 전통 료칸

일본 전통 료칸에서의 하룻밤은 잊지 못할 특별한 경험이었습니다. 가장 인상 깊었던 것은 저녁 식사로 제공된 와규 코스 요리였습니다. 최상급 와규의 부드러운 육질과 완벽한 마블링은 입안에서 녹아내렸고, 계절 식재료를 활용한 전채요리부터 디저트까지 하나하나 장인의 정성이 느껴지는 완벽한 구성이었습니다.

객실은 전통과 현대적 편의시설이 조화롭게 어우러져 있었습니다. 다다미 바닥에 놓인 푹신한 이불은 피로를 씻어주었고, 창 밖으로 보이는 일본식 정원의 풍경은 마음을 평온하게 해주었습니다. 욕실도 깨끗하게 관리되어 있었으며, 특히 천연 온천수를 사용한 욕조에서의 시간은 완벽한 휴식을 선사했습니다.

친절하고 세심한 서비스도 인상적이었습니다. 종업원들은 항상 미소를 잃지 않았고, 투숙객의 필요를 한발 앞서 살피는 모습이 인상적이었습니다. 체크인부터 체크아웃까지 불편함 없이 편안하게 지낼 수 있었습니다.

전통적인 일본 문화를 경험하고 싶으신 분들께 이 료칸을 적극 추천드립니다. 비용이 다소 있을 수 있지만, 그만한 가치가 충분한 특별한 경험이 될 것입니다.
Partner
10/10
Exceptional
25 Dec 2024
yukun
It is an excellent and unique hotel!
Leisure
8/10
Excellent
04 Dec 2024
sameel
Na
10/10
Exceptional
01 Dec 2024
Michael
Beautiful property and outstanding staff. A
Leisure Family_with_children
10/10
Exceptional
16 Nov 2024
Ryan
We absolutely loved our stay! It was clean, modern, and they treated us like royalty. Thank you so much!
Leisure Partner
10/10
Exceptional
04 Nov 2024
Fermin
The property feels like it teleports you to another place that gives you the privacy and relaxation unlike any other!
Leisure Partner
8/10
Excellent
27 Oct 2024
Minhajul
Clean, cool room, staff very young, not much to do in area
10/10
Exceptional
23 Oct 2024
Gene Margareth
I love the aesthetic. The staff was great and very helpful. I would recommend this hotel and would stay here again.
Leisure Partner
10/10
Exceptional
16 Oct 2024
Dakota
We stayed at Nazuna Tsubaki St. in Kyoto for one night over our honeymoon. The room, the property, and the area were fantastic but the staff is what made it exceptional. We mentioned to Ariel that we were going to USJ for Nintendo world and she made us a personalized card with paper art to congratulate us. The Japanese and western breakfasts were wonderful and the provided amenities were very high quality, if we ever get the chance to stay here again we will gladly book again!
Leisure Partner
10/10
Exceptional
29 Sep 2024
Kaleb
Beautiful
Leisure Partner
2/10
Poor
13 Sep 2024
Mable
For the price $1100/night, it was absolutely an awful experience. The AC was not turned on when we walked into the room, outside temp was 34! Within minutes, we had mosquitoes bites (at least 6 on each guest) in the room. The room is tiny for 3 ppl. We could not use the outside tube as there were more mosquitoes outside. When we were having breakfast the next morning, the waitress killed a mosquito with her own hands while she was explaining the food to us.
Leisure Friends
8/10
Excellent
07 Sep 2024
Lisha
It’s in a residential neighborhood so there’s not a lot of dining options. There’s a bus station that can take you to Kyoto station. The hotel offers breakfast. The room has two floors, so going up and down is inconvenient. The stairs are also steep so have to be extra careful when going up and down.
Leisure Family
10/10
Exceptional
31 Aug 2024
Peter
Very special place to experience the Japanese lifestyle.
10/10
Exceptional
30 Jul 2024
Kenneth
Love this property and will definitely revisit again. Highly recommend
Leisure Family
10/10
Exceptional
22 Jun 2024
Andrew
Safe and quiet location. Beautiful property and feels very relaxing and part of old town. Staff were very welcoming and helpful throughout our stay. Thank you for a wonderful stay in beautiful Kyoto.
Leisure Family
10/10
Exceptional
17 Jun 2024
Liping
A place that blends traditional and modern Japanese culture. The attentive service and exquisite breakfast left a deep impression on us.
Leisure Family
10/10
Exceptional
09 Jun 2024
Dustin
We wish we could give the staff 6 stars. Sura was an amazing host who went above and beyond to make our stay the best one yet anywhere in Japan. She accommodated all of our needs, gave great recommendations, and ensured that we were more than satisfied with our stay at the ryokan. The grounds are elegant and the room was so special and romantic. Would highly recommend Nazuna Kyoto Tsubaki St!
Leisure Partner
10/10
Exceptional
22 May 2024
Kirsten
Wonderful ryokan experience. Do not hesitate to stay here.
8/10
Excellent
03 Apr 2024
Koh Yen Yen

good modern ryokan experience

Offered a good modern ryokan experience with in room onsen.
The staff are young, friendly and enthusiastic about their job to make the stay a comfortable one, though service can be more refined.
Excellent Wague dinner at Bungon and a very pretty Japanese breakfast!
Had a wonderful and rested stay.
Partner
8/10
Excellent
02 Apr 2024
Koh Yen Yen

good modern ryokan experience

Offered a good modern ryokan experience with in room onsen.
The staff are young, friendly and enthusiastic about their job to make the stay a comfortable one, though service can be more refined.
Excellent Wague dinner at Bungon and a very pretty Japanese breakfast!
Had a wonderful and rested stay.
Partner
10/10
Exceptional
20 Feb 2024
Pim
Great place and would recommend for any couple
Leisure Partner
10/10
Exceptional
24 Nov 2023
Jacob
Great place. Top quality
Leisure Partner

Location & surroundings

Nazuna Kyoto Tsubaki St.
838 Bōmonchō, Kyoto, Japan

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Nazuna Kyoto Tsubaki St.

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