Name: Smart Place Inn Kyoto Shijo Horikawa
Address: 409-1,karigane-cho,shimogyo-ku, Kyoto, 600-8393, JP

8/10

Excellent

31 Jul 2026

Angelica

Good place to stay.

8/10

Excellent

18 Jun 2026

Adeline

The only thing I regret was buying the breakfast as I was unaware it was not in the same building and I felt as though the breakfast options were very limited. However the hotel itself was great and the staff were very helpful!

Self

6/10

Pleasant

02 Jun 2026

Raphaël-Vincent

Smaller

8/10

Excellent

18 Apr 2026

Samet

Staff was nice young man but some times hard to find him. Need to ring bell then show up. May be he was alone on that time.

Family

8/10

Excellent

18 Feb 2026

Mariana

The room was nice but one wall had a stain of I don't know what
Is like a 10 mins walk away from the nearest subway station
The staff was really nice

Family

8/10

Excellent

29 Nov 2025

Nicholas

Clean room, friendly staff, great amenities and very accessible.

6/10

Pleasant

19 Nov 2025

Teresa

hotel was more backpack or hostel. room was clean and very basic, no place to put bags/luggage. staff were friendly and tried to be helpful but uaually not...i.e. would not call taxi. taxi drivers had difficulty finding for drop off. English only via translation app.

Leisure Friends

6/10

Pleasant

10 Oct 2025

Leonila

Staff are friendly but most of the time are not around

Leisure Family

10/10

Exceptional

29 Jul 2025

Verified traveler

Clean , comfy , close to stations.

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

James

This hotel is truly a gem. I can’t believe how nice it was and in a great location in Kyoto. Super clean, great beds, and great service all around for a crazy cheap price. Highly recommend, best place we stayed in Japan.

Friends_and_family Family

10/10

Exceptional

23 May 2025

Gillian

Location great but should provide more detailed directions to hotel from train station, because even google map was confused about left or right, through all the laneways! Very good service and provision of clean towels etc, but room a bit small. Would be good if an iron was available.

Leisure Self

10/10

Exceptional

24 Nov 2023

Andres Ivan

This place was great. Th only suggestion for prospective customers especially from countries where smoking in hotel rooms is not ok is to make sure that they do not book a smokers room by accident.

Leisure Family

8/10

Excellent

12 Feb 2020

Verified traveler

Should have room cleaning everyday

Leisure

10/10

Exceptional

28 Oct 2019

Verified traveler

What I liked: rooms were comfortable and clean, the site had complementary washers and dryers, staff was friendly
What I didn’t like: staff was hard to find, never received an email with the code to get into the building so I had to use the help line.

Overall I would stay here again, the area is nice and it was a good hotel

Leisure Self

6/10

Pleasant

26 Sep 2019

Verified traveler

No-staff model not easy to work through and NOT mentioned on the booking site or in confirmation docs. I never received the email with check-in information, a problem I’ve read in other reviews also. It was also necessary to contact (via the “help” phone outside the front entrance - which only connected to someone at a remote location) to get housekeeping performed. It turns our housekeeping is only done every 3rd day, which is acceptable if you are expecting it - but they don’t say which day it will be. In my case, housekeeping was only done twice in 9 days and included getting fresh towels. Not good. The place was good but the advance and ongoing communications were really inadequate.

Leisure Self

8/10

Excellent

25 Jun 2019

Unmesh

Hotel is good but Difficult Check in

Check in is automated / self check in so it is quick process but could be messy as I didn’t receive the room number, passcode, etc. had to call the reception guys sitting somewhere in Kyoto using the mobile phone available in the reception desk. Other than that hotel room and stay and good and convenient.

Family

8/10

Excellent

23 Jun 2019

Pei

Convenient

Location was near the central area, very convenient.

Friends

8/10

Excellent

23 May 2019

Mark

Nice and affordable hotel that's hard to find

Location difficult to find without gps on your phone with data. Hotel was nice, but never received check in code so couldn't get in to the building without calling. Room was large for Japanese standards. No frills, 2 blocks from bus station. Not much in the area, but a 30 minute walk from everything that matters.

Partner

8/10

Excellent

10 Apr 2019

Norman

Very nice modern hotel, with some minor negatives.

Quite new hotel. Nicely appointed room. Unlike some of the Grand Japaning hotels in Kyoto, this one has a receptionist there every day -- from 1:00 PM to 10:00 PM. That's good because we never received the email that we were supposed to receive from the hotel's owners that gave us an entry code to get into the lobby to register. Nice that they have free washers and dryers and even free laundry detergent to use in the machine. Negatives: Directions for washer and dryer are only in Japanese; fortunately the receptionist speaks fluent English and was able to help us push the right buttons. Also, the dryer takes a very long time to dry clothes -- took about 1.5 hours to dry my load which included blue jeans. Rooms are quite small -- not much room to lay out suitcases. But there is lots of room under the wester-style beds to store luggage. Bathroom was adequate size, including a full-size sink, unlike some of the Grand Japaning hotels in Kyoto. Despite the minor negatives, I would stay here again.

Partner

8/10

Excellent

31 Mar 2019

Verified traveler

Pleasant Stay despite Hiccups

This is a brand new hotel, location not easy to find(in a small lane), advise guests to ask staff at subway station for direction to get there. There was some hiccups upon chk-in due to high occupancy n that resulted in us not receiving the code via our email. However, there are staff there till 9pm to assist you through the chk-in. The reason we choose this Japaning hotel is becuz on its official site, it said tt it provides a Handy smartphone for guest to bring it out with you. This will ease language barrier for us to find our way using this Handy. However, to our disappointment, it wasn’t provided at all aft speaking long to someone on the phone even with our request to “borrow” one fm other Japaning hotels chain as we ve excluded data router for our trip becuz of supposed “Handy”. We didn’t find the staff helpful as there are plentiful of Japaning Hotels throughout Kyoto and for the rest of days in Kyoto, we tried hard to find our way around! Nevertheless, we must say tt the staff at the counter are genuinely helpful, trying to guide us the way to our sightseeing spots. We like their sincerity and this makes our trip pleasant. Laundry is free n this is a great plus point for travelers. I would recommend this hotel.

Friends

10/10

Exceptional

11 Mar 2019

Verified traveler

Everything was clean and comfortable for such a low price. The room was small, but what can one expect in Japan. The staff made extra effort to get a taxi for us after we checked out.

Leisure Family

6/10

Pleasant

23 Feb 2019

Verified traveler

Promised items were not provided. The listing in Expedia wasn’t up-to-date as told by receptionist. So what you see is not what you get. The address listed on Expedia isn’t easily searchable on Google maps - easy to get lost.

Leisure Partner

10/10

Exceptional

11 Jun 2026

AYUMI

アメニティなど豊富で良かったです。
朝食もコメダで美味しかったです。
是非また行きたいです。

Family

8/10

Excellent

17 May 2026

Khe

Everything as expected

Family_with_children

6/10

Pleasant

10 Apr 2026

TATURU

着いたら時他の海外の人が先にチェックインしていて中々通じない様で暫く待たされて遅い時間に宿にいっ

2/10

Poor

19 Mar 2026

Giovanni

Non confortevole e sporca

2/10

Poor

18 Mar 2026

Giovanni

Camera sporca piena di polvere all arrivo ho chiesto di pulire la camera mi hanno risposto che l avrebbero pulita il giorno successivo ma nulla dopo 4 giorni di soggiorno sono andato via con la camera ancora piena di polvere e sporca.
Ho contattato Expedia per ottenere un rimborso.
Non andate hotel terribile!!!!

Partner

10/10

Exceptional

28 Jan 2026

SAEKO

とても清潔感があり料金もお安くとても良かったです。

Business Self

10/10

Exceptional

18 Oct 2025

JAEHYEOK

시설, 객실, 직원, 하나도 빠짐없이 다 완벽했습니다
가와라마치가 도보로 좀 멀긴하지만 오미야역이 근처에 있어서 문제될게 없었어요

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Kamila

Não limapava os quartos

Friends_and_family Friends

10/10

Exceptional

04 Aug 2025

Meguru

祇園祭で他のホテルの価格が高騰している中、リーズナブルの宿代でした。

8/10

Excellent

01 Aug 2025

Gabriel

Buen hotel aunque con puntos a mejorar

Hotel moderno y acogedor ubicado en una zona muy tranquila y bien conectada con transporte público. La zona dispone de supermercados cercanos al hotel que agradecimos mucho tener a mano. El personal agradable. Las instalaciones por lo general correctas, las habitaciones son limpias y acogedoras pero no estuvimos todo lo cómodos que en un principio esperamos ya que los colchones eran muy duros e incómodos, además en las ventanas no había una cortina que impida que entre la luz y nos despertaba al amanecer, lo cual interrumpía el descanso, pero por lo demás es correcto.

Partner

8/10

Excellent

16 Jun 2025

MAYUMI

とても綺麗な部屋でした
駅も近く便利な場所です

8/10

Excellent

04 May 2025

Kenichi

清潔なホテルでした。
泊まるだからなら、十分てした。

Leisure Friends

6/10

Pleasant

30 Nov 2023

Naomi

場所が分かりづらかったが、スタッフの方は皆さん親切でした

Leisure Partner

10/10

Exceptional

25 Nov 2023

HIROKO

フロントの対応も大変よく、部屋も清潔で綺麗でした。
またリピートしたいです。

Leisure Self

4/10

Poor

24 Nov 2023

Yousuke

駅から遠く、アメニティーも完備されてないので連泊はしたくない。

Business Self

10/10

Exceptional

30 Oct 2022

潔

とても
静かで安かった

Leisure Self

10/10

Exceptional

09 Oct 2022

リキヤ

三連休の宿泊でも、安く泊まることが出来て良かったです。また利用させていただきたいと思いました。

Leisure Family_with_children

6/10

Pleasant

04 Jan 2022

KOUJI

無駄を極力省くのは良い。掃除が芳しくない。
駅から徒歩圏内だが、やはり少し遠く感じる｡

Partner

8/10

Excellent

04 Dec 2021

Verified traveler

新しくて綺麗でした。

Business

8/10

Excellent

29 Mar 2021

Verified traveler

家族の引越しのために宿泊しました。入口前の道路は一方通行でかなり狭いです。
チェックイン時もアウト時も親切に対応していただきました。
口コミでは部屋着がないとの投稿を見かけましたが、ちゃんとありました。アメニティは最低限ですがフロントでいただけますし、部屋も綺麗で満足しました。

Friends_and_family Family

8/10

Excellent

09 Oct 2019

michèle

Séjour a Kyoto

D une proprete irreprochable, situé idéalement en centre ville, facile d acces depuis kyoto station en bus. A deux pas du palais
Manque un peu de chaleur, personne à l accueil sauf en cass de souci
Prevoir des taxes supplementaires à l arrivée, environ 2 euros par jour et par personne... la seule mauvaise surprise...
Atte.tion nous sommes au Japon, les chambres sont petites la salle de bain aussi
Machine a laver et séche linge gratuits,

Friends_and_family Family

10/10

Exceptional

09 Sep 2019

miyu

とても綺麗で、値段にも設備にも満足でした。

Leisure Friends

10/10

Exceptional

07 Sep 2019

Verified traveler

ゆったり過ごせました。