Prime Plaza Kualanamu

10/10

Exceptional

19 Mar 2026

Timbul

Yes very good

10/10

Exceptional

19 Mar 2026

Ross

Very clean, modern and safe. Restaurant, warm pool and fitness center on site.

10/10

Exceptional

18 Mar 2026

Timbul

Yes

10/10

Exceptional

05 Jan 2026

Jonathan

Shuttle was helpful.

10/10

Exceptional

10 Nov 2025

Nazaruddin

Wonderful

Leisure Family

6/10

Pleasant

12 Jul 2025

Richard

Great location for the airport and the free airport transfer was super efficient!

Room was very basic and only two small bottles of water provided (when I asked for extra, they refused.) I also noticed the bath towels were old and had stains on them.

Leisure

10/10

Exceptional

27 Jun 2025

Timbul

Nuce and clean

Business_and_leisure Family

8/10

Excellent

23 Apr 2025

Colin

Excellent accommodation option close to airport. Free shuttle service. Very clean with affordable dining available. Highly recommended

Leisure Family

10/10

Exceptional

25 Mar 2025

Tyler

Great property near area Teguh at the front desk was very helpful!

8/10

Excellent

13 Mar 2025

Alex

Overall good . Free Shuttle Bus to and from airport

Partner

10/10

Exceptional

07 Mar 2025

John

The staff were amazing and i felt comfortable

Leisure Partner

10/10

Exceptional

23 Feb 2025

Neil

Very modern clean and priced well

Leisure Partner

10/10

Exceptional

12 Oct 2024

Timbul

Queit and clean and safe

10/10

Exceptional

12 Oct 2024

Timbul

Queit and safe place also clean

Leisure Family

10/10

Exceptional

12 Oct 2024

Timbul

Queit place and clean hotel

Family

10/10

Exceptional

15 Sep 2024

Anne

Excellent large clean quiet room. Breakfast was fantastic

10/10

Exceptional

01 Jul 2024

Anna

D'Prima Hotel- great for Medan airport

Great hotel 5 minutes from the airport.
Excellent stay. Clean and lovely rooms.
Nice restaurant.
Free shuttle to the airport although it only runs every couple of hours. You can pay a small fee

Friends_and_family Family

10/10

Exceptional

09 Jun 2024

Grant

Clean Rooms and Amazing Staff

My family and I have stayed at the D’prima Hotel 5 times and we keep coming back for the fantastic staff. The hotel is conveniently located near the airport and the rooms are perfect for big families like ours. What really sets this hotel apart is the amazing staff. Every single person, from the shuttle driver to the bellhop and restaurant servers to the front desk, is incredibly kind and helpful. They always go out of their way to make our stay comfortable. We've had some stressful trips with six kids and a lot of luggage, but the staff made it all so easy for us. If you're in Medan and need a place near the airport, I highly recommend staying here. The rooms are simple and clean, and the staff is simply amazing.

Friends_and_family Family

10/10

Exceptional

24 Nov 2023

Joseph

Great place

6/10

Pleasant

23 Jun 2023

Clifford

Close to airport. Free shuttle. Adequate TV channels.

Leisure Partner

8/10

Excellent

25 May 2023

Tami

Pleased with our quick stay at the Prime Plaza

We stayed one night at the Prime Plaza. They transported the four of us and our three surfboard bags to and from the hotel in a van for a decent price. The hotel room was clean had everything we needed. We had four twin beds. The restaurant had good service and food.

Friends_and_family Family

10/10

Exceptional

28 Apr 2023

Pamela

Stayed here one night before an early flight. It is only a 5 minute taxi ride to the airport. The hotel has a free shuttle but it only goes once every two hours so unless your flight coincides with the timing it's not much use.
The hotel is very modern with all the facilities you would expect. Rooms are fairly small but clean and nicely furnished and for a short stay are absolutely fine.
One thing I have never come across in a hotel before is the piped music played in the corridors - you could actually hear it from inside the room, only faintly but enough to be annoying! It did turn off around 10pm but then came back on at 6am.

Leisure Family

6/10

Pleasant

23 Aug 2022

Alayna

It was alright. Bathroom was dirty when I went in - there was a big ball of hair in the toilet and also all of the towels were stained. Bed and room was fine. Gym was really small but had the basic requirements, except the AC was off when we went in so we had to turn it on ourselves. Airport shuttle that goes every two hours was quick and easy, but it’s a bit annoying that it’s every two hours instead of one.

Leisure

8/10

Excellent

11 Jul 2022

Chelsea

This hotel was great for a quick stay from the airport. It was easy and friendly airport pickup and check-in. The breakfast buffet was pretty good. The room was clean and quiet. Overall, great place to stay!

Leisure Family

10/10

Exceptional

01 May 2020

Verified traveler

Comfortable stay

Partner

10/10

Exceptional

01 May 2020

Verified traveler

Nice stay

Clean, comfortable stay and very handy for the airport.

Partner

4/10

Poor

31 Jan 2020

Virginia

Overpriced and disappointing

Very over priced. Average hotel but convenient for airport. Terrible but expensive food. Poor facilities - the pool had a layer of scum and the gym was stuffy and lacked a/c. Smelly room and dated air conditioning. Decent bed and linen. Good size room. Wouldn’t recommend or go back. Better off staying closer to Medan

Friends_and_family Friends

10/10

Exceptional

23 Dec 2019

Zahri

The room was clean and comfortable.
Its really close to the airport.Check in and check out was smooth and easy. Staff were friendly and helpful.

Friends_and_family Friends

8/10

Excellent

25 Nov 2019

Verified traveler

the staffs are friendly and requests were attended to quickly.
The only thing is the toilet bowl is dirty and the tap water is a little brownish.

Leisure Friends

10/10

Exceptional

27 Aug 2019

Verified traveler

This hotel was a great place to rest after our two day jungle trekking. We loved that since we had a very early flight the staff packed us our breakfast to go. We arrived to the hotel around 8 or 9 pm and since we were trekking for 2 days, we had a bunch of dirty and smelly clothes from the campfire but the staff was able to accommodate our needs and cleaned our laundry and had it ready somewhere around midnight although it came at a steep price as the laundry service costed us more than the night stay but given the time of the day and that our Indonesia trip was just starting we thought the cost was reasonable. Would not hesitate to stay again.

Leisure Partner

10/10

Exceptional

27 Aug 2019

Verified traveler

It was a please take and clean hotel with lovely staff

Business Self

10/10

Exceptional

31 Jul 2019

Verified traveler

Staff were very sweet. Made up breakfasts at 4am for us to take away.

Leisure Family_with_children

8/10

Excellent

22 Jul 2019

Sandeep

Convenient to the airport and excellent staff. The travel to the airport was easy. They have scheduled times when you can go free to the airport in a shuttle.

Leisure Family

10/10

Exceptional

26 May 2019

Verified traveler

Employees went out of their way to make sure my stay was enjoyable.

Leisure Self

6/10

Pleasant

20 Aug 2018

Scott

Very close to the airport but that’s all

Hotel is 10min drive at a cost of 100,000Rp to the airport. Hotel is clean and food is fine but we had issues with checking in with a family of 5. Would only recommend this place if you need something right next to the airport.

6/10

Pleasant

10 Aug 2018

Vicki

Convenient to Airport

Very close to airport so that made it convenient . A new hotel with large spacious rooms . There was a large conference being held there when we were there so the kitchen staff was under stress- some menu items not available .The internet was also ‘ under construction ‘ during our overnight stay . Luggage storage facilities very handy as we used this hotel as a transit between a couple of different locations - Bukit Lawang and Lake Toba .

Partner

10/10

Exceptional

30 Jun 2018

Verified traveler

Perfect for layover! Just book it! Great staff, clean and really easy to access.

10/10

Exceptional

13 Apr 2018

Edwin

Awesome

It is a very nice and comfortable hotel. Provided with 4 + 1 pillows:), comfortable king bed, beautiful scenery, very convenient for flight connection, excellent service.
But Tap water was quite brownish... so I wonder if the shower would have the same problems...
It would be good if the hotel management to look into the water issue.
Overall : Thump up:)

10/10

Exceptional

08 Apr 2018

John

Easy distance to international airport
Staff very friendly
Food excellent

8/10

Excellent

25 Mar 2018

Les

Good hotel very close to airport

Friendly, and efficient staff. Comfortable, and very conveniently located close to airport, with free airport shuttle every 2 hrs from 4.00am. Very few vegetarian options available in restaurant.

10/10

Exceptional

23 Mar 2018

ARCHIE

Comfortable, clean, quiet, great airport ilocation

We chose this hotel because it was close to the airport. We stayed 2 nights to relax after our travels in Sumatra. The room was great as was the bed. The breakfast was good, lots of choice. The buffet at dinner was excellent and the staff helpful. The bathroom was clean and well designed. Great shower. Good TV allowed us to catch up on news. The shuttle to the airport was short and timely. It seems to be a fairly new hotel and although the pool was ready and large, other recreational facilities were not yet ready for use. This did not bother us. Although the hotel was not near Medan and there were few options for eating nearby, its location next to the airport was just what we wanted and we were very happy with the hotel restaurant. We would stay here again.

Partner

6/10

Pleasant

19 Feb 2018

Verified traveler

Decent hotel for airport transfer

We stayed here because we had an early flight, it worked out with their shuttle timings and packed lunches, but if we had an off-hour flight, I don't think they are flexible to accommodate your needs. The disappointing part came with the room. We expected four twin beds as indicated with the booking and shown in the photo, but it turned out we had 2 twin beds with two floor mattresses. Furthermore we weren't provided shampoo etc, but were too tired to bother asking for them at 1am.

10/10

Exceptional

05 Nov 2025

Nurjannah

very clean and nice staff

Friends_and_family Family

8/10

Excellent

31 Oct 2025

Theresa

The hotel is conveniently located just 10 minutes from the airport, and the free shuttle service was a great bonus. The room was clean and comfortable, ideal for a short stay before or after a flight. Breakfast could be improved. There wasn’t much of a Western selection, and dishes were rarely refilled. The restaurant was quiet in the evening, though the food itself was fine.

Leisure Partner

10/10

Exceptional

15 Aug 2025

SHOMA

good

10/10

Exceptional

22 Jul 2025

naomi

Hotel de proche de l’aéroport, personnel accueillant, le bain de puscine fut agréable après le vol...

Leisure Family_with_children

10/10

Exceptional

10 Jun 2025

Tanja

Sehr schönes Hotel in unmittelbarer Nähe zum Flughafen

Leisure Partner

10/10

Exceptional

15 Apr 2025

Birgitte

Dejligt hotel

Dejligt hotel, hvor vi fik rent og stort familieværelse. Lækker pool der er åben til kl. 21 om aftenen. Gratis lufthavnstransport hver 2. time og mulighed for at arrangere privat transport for få penge. Generelt dejligt hotel.

Friends_and_family Family

4/10

Poor

01 Aug 2024

Oliver

Restaurant skal lukkes ned

Vi ankom sent og bestilte mad fra deres restaurant som endte i at vi begge fik madforgiftning, så for alt i verden hold jer væk fra restauranten

Partner

10/10

Exceptional

17 Jun 2024

Robby