Name: Anara Sky Kualanamu
Address: Bandara International Kualanamu, Medan, 20553, ID

2/10

Poor

23 May 2026

Amelia

Very convenient location but can’t say much for the rooms, food or staff. At dinner we ordered a potato and vegetable soup but it was just a bunch of soggy veg in a bowl of microwaved water and it only had one tiny chunk of potato in. Afterwards, I politely asked if I could settle my bill in the morning when I checked out. I was obviously in no way trying to get out of paying I just wanted to use the 200,000 idr that I had paid as a room deposit (which was a strange thing in itself) because I was leaving the country and wouldn’t get another opportunity to use that amount of cash. Instead of trying to help or even politely declining the man smirked at me and said no madam very condescendingly. I tried to explain that my last cash was given as the room deposit but he just continued shaking his head and laughing not even hearing me out. I don’t really mind the poor food, semi clean room or even that I had to pay with card instead of finishing off my cash but the bad customer service was the real disappointment of my stay.

Partner

8/10

Excellent

07 May 2026

catherine

Clean room

Partner

10/10

Exceptional

23 Apr 2026

Ross

The Anara Sky Medan is conveniently located for a stopover between flights.

Friends

10/10

Exceptional

19 Apr 2026

Paul

Good and convenient for KNO arrival or departure.

Self

2/10

Poor

17 Apr 2026

Marissa

I got chewed up by bed bugs!! I have videos and pictures of the bed bugs and pictures of the bites. They are extremely itchy. I showed them before I left. I will not pay for that night stay. Refund has been requested but Expedia tried calling them and they did not answer. It has been escalated to the Expedia manager.

Self

10/10

Exceptional

05 Apr 2026

Ross

The hotel is conveniently located in the Kuala Namu Meda airport. Room was nice, breakfast was nice.

Friends

10/10

Exceptional

17 Jan 2026

Richard

Room was clean and spacious. Dinner in the restaurant was decent and affordable. Bed was comfortable and room was quiet, except Christmas music playing in the hallway in the morning (mid-January). Breakfast was good, even though we arrived just before it ended. Stepped out of the hotel into departures. Excellent value for an airport hotel.

Leisure Partner

10/10

Exceptional

12 Nov 2025

Anthony

The staff were very pleasant and the room was spotless and comfortable. I would stay again without question.

8/10

Excellent

20 Oct 2025

David

Nice

10/10

Exceptional

20 Oct 2025

william

Great

10/10

Exceptional

16 Oct 2025

Gari Wyn

Perfect right in the airport

Self

8/10

Excellent

27 Sep 2025

Frances

Breakfast pretty lean for Americans.

Self

8/10

Excellent

14 Aug 2025

Dave

Right in the airport

Business

10/10

Exceptional

20 Jun 2025

Brian

Quick, courteous service with friendly staff

Leisure Partner

10/10

Exceptional

11 Jun 2025

Matthew

The location is good and convenient for transit customers. The staff were friendly and helpful. Our only comment would be to dim the lights outside the bedroom windows at night as it is too bright.

Leisure Partner

10/10

Exceptional

05 Jun 2025

Susanna

We enjoyed our stay. The location is very convenient to catch a morning flight.

The staff is very helpful. I left my mobile phone in the bed room, and they sent someone to the airport to look for me.

Friends_and_family Friends

10/10

Exceptional

18 May 2025

Alex

.

Business_and_leisure Friends

10/10

Exceptional

13 May 2025

Deanna D

Convenient loca

Nice hotel, very very convenient location, a lot of noise do difficult if you are a light sleeper. I am not even entirely sure where the noise was coming from. Like an elevator running all night beside my room, when there was no elevator running…

Partner

10/10

Exceptional

03 Apr 2025

Marc

Great location to catch a flight.

Leisure Self

10/10

Exceptional

30 Jan 2025

David

Good overnight stay in the airport. Fair price for the convience. Nice comfortable room. Staff very friendly. Decent breakfast. Recommended

Partner

2/10

Poor

14 Dec 2024

Verified traveler

Beat old hotel in need of paint. I doubt I’ll stay the days paid for.

Self

6/10

Pleasant

08 Dec 2024

Penny

More of a convenience stay than anything else. The room was big, however felt outdated and was very noisy at night with music playing in the corridors and loud noises from outside the building (sounded like large bins / metal being shifted and emptied). Breakfast wasn’t great - not very appetising at all with not many options for things other than sweet / curry.

Leisure Partner

8/10

Excellent

17 Oct 2024

Catrin

We just needed somewhere to crash between landing at 7pm and meeting a group the following morning at 9am. This hotel was perfect for our needs, cheap, comfortable, good shower and so convenient and we had no issues at all with noise. Breakfast was fine.

Leisure Family

8/10

Excellent

13 Oct 2024

Ann

Good airport hotel

Nice hotel, very convenient for the airport

Friends_and_family Family

8/10

Excellent

12 Oct 2024

IRENE

All good for overnight stay, with full buffet breakfast

Leisure Family_with_children

10/10

Exceptional

25 Sep 2024

Lee

Very clean and comfortable. Delicious breakfast. There was a small amount of noise at night from the airport.

Leisure Partner

6/10

Pleasant

06 Sep 2024

Emil

Good if you have a morning flight

If you have a flight from Medan, this hotel is very convenient. It needs to be cleaned better and the towels and linen to be washed and/or changed with new ones.
The people working there are very kind and helpful.

Partner

8/10

Excellent

24 Aug 2024

Verified traveler

Convenient

Very convenient for a connecting flight. Clean and comfortable.
Maybe abit noisy

Self

10/10

Exceptional

07 Aug 2024

Liz

Location within the airport is so convenient!

Leisure Friends

8/10

Excellent

05 Aug 2024

David

This is a good hotel if you want to be near the airport. Not much in dining options except for fast food in the airport. Buffet breakfast in the hotel is good. Room was comfortable.

Leisure Self

8/10

Excellent

26 Jul 2024

Christin

Everything was good except there was a very loud banging for several hours around 2 A M. It sounded like I was in a factory and it kept me awake. Room 202

Friends_and_family Friends

10/10

Exceptional

01 May 2024

phillip

If you're traveling from the airport then this is as close as you can get. Wake up, great breakfast buffet, and your walking into airport check in in minutes.
A little noise from airport but clean and good ac and wifi.

Leisure

8/10

Excellent

31 Jan 2024

Thomas

Safe and convenient rooms to cleaning up and preparing for an early flight.

Leisure Family

10/10

Exceptional

29 Dec 2023

J C

Convenient

We used it for convenience for a flight - so could put up with inevitable tannoy announcements & early/late night corridor noises - location for check-in VERY convenient. Breakfast selection ok. Food options in airport - so also convenient

Partner

8/10

Excellent

05 Nov 2023

DAVID

Hotel for early flight

Hotel inside airport, good for early morning flight

Business Self

10/10

Exceptional

02 Sep 2023

Jean-Guy

With this type of room at this price inside the airport.. dont look at other options if you have an early flight in KNO.. your room is beside the check in counter 😁 Rooms are clean and confortable.. cant ask for more

Leisure Partner

8/10

Excellent

14 Aug 2023

bryan

Overall nice hotel which is conveniently located at the airport itself.

6/10

Pleasant

07 Aug 2023

Michele

The location made so convenient to catch our flight the next morning and the price was reasonable. The breakfast was included and was excellent.
The downsides are the reception check in was very slow, and inefficient. There were two working the desk but one seemed to be in training and had to keep interrupting the other for direction.

If you’re running late for your flight just hope there isn’t a group checking out at the same time.

After I checked in and in my room, the doorbell rang and before I could get to the door to answer it, housekeeping walked in then quickly closed the door. I opened the door and 2 girls had a basket with towels. Though I didn’t speak Indonesian I assume they asked if I needed towels. I had just checked in so why would I need towels?

Leisure Friends

10/10

Exceptional

05 Apr 2023

Maki

Very clean

The staff were very helpful. It is located in the airport so it's perfect for the night before an early morning flight.
You will have limited options for dinner at the airport and there are no alcoholic drinks but other than that, it was very good.

Partner

10/10

Exceptional

05 Apr 2023

Robert

Great location for travelers.

Nice location close to departure area.
Quite clean and quiet with nice hot shower.

Partner

10/10

Exceptional

23 Jun 2022

Brian

Friendly helpful staff

Leisure

8/10

Excellent

19 Aug 2020

Rahul

Transit comfort stay

Stop for transit purpose and had great comfort stay.

Self

10/10

Exceptional

21 Feb 2020

Verified traveler

Excellent airport hotel, comfortable bed & great staff & house keeping

Some guests are folks travelling with international electric plugs, so upgrading to multi-purpose wall plugs will be very useful for travellers trying to recharge their laptop/cellphones.

10/10

Exceptional

11 Feb 2020

Verified traveler

nice hotel

nice hotel with nice rooms. Breakfast was good

Business

10/10

Exceptional

22 Jan 2020

Patricia

So affordable for an overnight at airport

So convenient for an airport overnight. Great value and access to airport restaurants as well.

Partner

6/10

Pleasant

14 Jan 2020

SoloTraveler

I like the fact that is was located within the airport and that I did not have to navigate a change in location. - I did not like that fact that many breakfast items that should have been hot were cold.

Business Self

10/10

Exceptional

14 Jan 2020

Verified traveler

Perfect airport hotel - rooms are spacious and clean. Located in the airport itself so don’t have the hassle of a shuttle bus.

If you are a very light sleeper, make sure you have earplugs as there is some noise, although most wont notice it.

Partner

8/10

Excellent

29 Sep 2019

Edwin

Ok

Just a stay or transit. Nothing much, only a few miserable shops in airport and no Chinese food..

4/10

Poor

27 Aug 2019

Verified traveler

The hotel is above the main airport entrance, lobby and ticketing area. The room had no natural light and the airport public address system could be easily heard in the room with no sufficient sound proofing. The room was compact but clean and tidy and the hotel staff friendly, cooperative and professional.

Leisure Self

10/10

Exceptional

18 Aug 2019

Edwin

Good.

The hotel is very comfortable and clean. For short period transition is excellent.
The only setback there isn’t much shopping and eating at the Kualanamu international Airport.
Although there are large numbers of Indonesian Chinese living in Medan but the Kualanamu airport do not sell Chinese foods neither much Western foods..

10/10

Exceptional

14 Jul 2019

Stuart

Easy

Great location inside KNO Medan airport.

Friends

8/10

Excellent

23 Jun 2019

Verified traveler

Convenient for late night, early morning flights

Excellent airport hotel, very convenient for late night or early morning flights. Good but not excellent breakfast. Slow internet, especially in the morning rush hour when everyone is getting up and checking. Waterfall shower is not my favorite, but that is a cultural choice.

Partner

8/10

Excellent

29 May 2019

Edwin

Good and comfortable..

Comfortable room and clean.. there enough foods varieties within the Airport.. but not shopping..

8/10

Excellent

18 May 2019

Verified traveler

It is very close to the airport and is a reasonable price

Leisure Friends

8/10

Excellent

16 May 2019

suued

overall good, staff is nice, location is very close to ariport

Leisure Friends

6/10

Pleasant

04 May 2019

Verified traveler

Very difficult checking in. Hard to believe there was some deposit required. We stayed 10 days earlier on our way to Sumatra and there was no deposit required? Check in took too long.

Family

10/10

Exceptional

05 Apr 2019

Verified traveler

Good job

Nice welcoming greetings and morning call by hotel. Thank you for great advice.

Family

8/10

Excellent

10 Mar 2019

Verified traveler

This hotel is very convenient for laying over at airport. Room is not big and wall is not thic but good enough for one night for transit airplanes.

Business_and_leisure Self

10/10

Exceptional

17 Feb 2019

Utomo

Transit Hotel with perfect amenities

Horison Sky is perfect for business traveller that need on time schedule to airport KualaNamu KNO. Easy checkin, decent breakfast menu. Most important thing is fast checkout so you never miss the airplane

6/10

Pleasant

04 Jan 2019

stan

The hotel had probably only 23 rooms (that's what the porter said to me when I asked him how many rooms does the hotel have). But I think there are always several rooms filled any time of the day/night because the hotel is located on the second floor just after the airport entrance, so guests who need a few hours or several hours or even a full night in Medan can opt to stay at the airport hotel instead of leaving the airport. So you will save money on taxi trips, a lot of restaurants and shops inside the airport and the hotel also had its own restaurant.

But because the hotel is quite small, only 23 rooms, there are a few staff in the hotel and they typically know who the guests are. So if you are inviting someone to your room, that person might get asked by the staff there (this has never happened to me at any hotel but this hotel due to its size). The bathroom's water pressure was strong and hot water worked well. Notice that \"strong water pressure and working hot water\" are usually located at nicer hotels in Indonesian cities. This hotel was one a few hotels I stayed Indonesia wide that had strong water pressure and working hot water.

Staff shouldn't ask visitors to guests rooms any question. That is annoying. They even called me in my room asking if I was expecting a visitor. Just like if I rent or pay at any place, I had the rights to invite people to the room without the visitors or the room stayers being questioned!. So annoying.

10/10

Exceptional

31 Dec 2018

Kamarol Ariffin

Liked the spa service at the hotel.

8/10

Excellent

03 Dec 2018

Monica

It cannot get any closer!

Very convenient if you are flying in late or leaving early. Right inside the airport terminal (2nd floor) so you can be in your room within minutes of arrival! Hotel has restaurant although the airport itself has a number of eateries within walking distance.

10/10

Exceptional

26 Oct 2018

Hari

Very good location inside the kualanamu airport

Clean room, good breakfast, very good location inside the airport. Very suitable overnight transit at reasonable price

10/10

Exceptional

09 Oct 2018

Verified traveler

Well equipped clean room. Quite noisy (could hear airport announcements and baggage carts driving past) but our room was at the end of the corridor just next to the airport.

10/10

Exceptional

09 Apr 2026

Katarina

Rigtig fint til en enkelt overnatning inden flyvning næste morgen.
Morgenmadsbuffet kunne dog godt bruge nogle flere europæiske retter.

Partner

10/10

Exceptional

21 Oct 2025

Agnes Dalgas

Så lækkert og en virkelig god seng men lækker morgenmad også

6/10

Pleasant

20 Jul 2025

Similan

เสียงดังมาก

ห้องพักดี กว้างขวาง แต่ไม่เก็บเสียง ได้ยินห้องข้างๆ เดินไปเดินมาเพราะพื้นไม้ส่งเสียงเอี๊ยดอ๊าดทั้งคืน มีแสงไฟลอดจากผ้าม่าน เหมาะสำหรับนอนชั่วคราว

Business Self

8/10

Excellent

05 Jul 2025

Denis

Super

10/10

Exceptional

20 Jun 2025

Balaguru

Saya menginap 2 mlm diAnara. Naik teren keMedan. Sebelah mlm saya merantau diBandara KNO. Akan menginap lagi lain kali saya keMedan

Business

10/10

Exceptional

08 May 2025

Hisakatsu

空港と鉄道の駅が直結なので便利です。

Leisure Partner

10/10

Exceptional

04 May 2025

PT voyage

Parfait pour prendre l'avion

Excellent hotel, propre, lit très confortable, très calme, bien insonorisé.... Excellente nuit avant un vol très matinal

Partner

4/10

Poor

17 Jan 2025

Tan

You can hear clearly the next door and the breakfast is bad...

Business

2/10

Poor

05 Sep 2024

Michael

Hygiene sehr mangelhaft, wir haben von einem Abendessen gleich zwei Lebensmittelvergiftungen davon getragen. Im Zimmer war es leider sehr laut, schlafen war nur schwer möglich. Aber aufgrund der Lebensmittelvergiftung waren wir sowieso mehr im Bad als im Bett.

Friends_and_family Family

6/10

Pleasant

18 Aug 2024

Familie

Es ist ein praktisches Airporthotel, nicht mehr und nicht weniger. Extrem laut zu gefühlt jeglicher Uhrzeit an- und abreisende Gäste. Personal sehr freundlich!

Leisure Family

10/10

Exceptional

08 Jul 2024

Line

Emplacement idéal.

Leisure Partner