Woodspring Suites Mobile Daphne

United States , Mobile - AL
SUNNYVALE, 29758 Frederick Blvd
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100 reviews shown

10/10

Exceptional

16 Jun 2026

Athena Nicole

It smells
Seriously though needs to be cleaned better

Self

2/10

Poor

25 May 2026

elizabeth

Booked a single queen bed room nearly a month before my stay, to arrive on the day of check in to getting a room with two double beds. Went downstairs to ask for the room I booked, they said the owner changed my booking in their system 24 hours before, without any contact to me. They said they had been sold out of the single queen beds for weeks, but it allowed me to book a single queen. Moving on from that, the whole hotel stuck, every area of the hotel was a literal different smell. The bathroom had dark brown gunk on the wall by the outlet and something on the ceiling had gunk and mold type stuff all over it too. The lady up front was as helpful as she possibly could by, I didn’t catch her name but she was very sweet and even though I came with complaints about the wrong room, she was very nice about it. Shame on the owner for changing my reservation with no communication. I would have booked elsewhere had I known about the room situation.

Partner

10/10

Exceptional

12 Apr 2026

Anjelo

Clean room

Friends

2/10

Poor

15 Mar 2026

Joshua

Worth the read : I booked this room whilst going down the road without having looked at reviews first- It was my mistake. Reviews are very clear. This was the most disgusting , smelly , unkept , cockroach infested establishment I have ever seen. My room smelled as if a pack of wet dogs slept there nightly. Roaches ran free. NO WAY I would have stayed if I were there longer than the few hours I was (was just traveling through). I went to the local Walmart to purchase disinfectant spray, roach killer, and air freshener. I am embarrassed that I stayed. Not only does this show how awful the hotel is..but it speaks to hotels.com. I am a platinum member and have been very impressed with their service ..but they should not allow places like this to exist on their site. I can’t describe in words just how shocked to see what I saw ..I didn’t think “roach motels” were a real thing. I don’t expect the hotel to do anything - but I hope hotels.com reaches out to me. Hotels.com isn’t responsible for cockroaches , but they advertise the product. We users deserve better.

Folks, you have been warned.

Sincerely ,

A usually very satisfied platinum member.

Self

10/10

Exceptional

07 Feb 2026

Susan

I was very happy with the staff. All very friendly & as I single older woman I felt they watch out for me.

Leisure Self

2/10

Poor

29 Dec 2025

Laura

Room was full of cockroaches. It was not clean. Gunk and dirk everywhere. Hotel room smelled awful. Entire hotel smelled like a mix of marijuana, alcohol, and puke. A truly horrific experience

Leisure Pet

8/10

Excellent

26 Dec 2025

Charles

No coffee

Business Self

2/10

Poor

20 Dec 2025

Tristan

Nasty, dirty, has roaches, smells like a dog house because of the animals there and the lack of cleaning. Sheets were dirty when I checked in, the don’t clean for the first 2 weeks, and the list goes on and on. TERRIBLE place. Do not stay.

Business Self

4/10

Poor

13 Dec 2025

Don

Except for tiny lobby--with the desk unmanned and blocked off much of the time--the door to the rooms requiring a key and a lock that was almost impossible to open, the infestation of live bugs in the bathroom, only two bath towels and two hand towels provided, a fan in the bathroom that was so loud we had to turn it off to sleep, no soap or shampoo or drinking cups, no ice bucket (and far as I could tell, no ice machine), no coffee maker, and a TV that I had to work on to get it to show a picture, I guess it was okay. Then, while on our way back home--two hours past checkout time and three hours after we left--we got a phone call from them asking if we were still there. I had to explain the registration desk was unmanned and shut down by a lowered blockade. We couldn't check out so we just left our key cards on the desk. She just said, \"Okay,\" and hung up.

Business

2/10

Poor

01 Dec 2025

Kimberly

My 12 hour stay was a nightmare. A $25 additional undisclosed “pet fee”. Itraveling across multiple states & did not have energy to relocate at 8pm at night. Simoly asked for a clean room & bed. 3 rooms later- still had bugs.?Toulet wouldn’t flush. Hall smelled like fish & pot. I’m pretty easy to please but this was beyond ridiculous!

2/10

Poor

01 Oct 2025

pamela

The photos on the website are nothing compared to what you see when you get into the room and the funky smells throughout. Having to wait ten minutes to where I had to go find housekeeping to get someone to come to front desk. Then when asked for linen for the guest amount of four she literally had an attitude and was like you only supposed to get two. I wish I could attach the pictures I took, so other people wouldn’t waste their time staying here. VERY DISAPPOINTED

Business_and_leisure Pet

2/10

Poor

31 Jul 2025

Karen

Not happy that they were over booked

It had been over booked and now I am having trouble getting my money back.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Heather

Loved the hotel staff!!

Leisure Partner

2/10

Poor

03 Jul 2025

alain

This is the worst hotel that I have been booked in my life, never clean restrooms,showers, toilets, floor,its extremely nasty

6/10

Pleasant

27 Jun 2025

Dean

Pet friendly, basic room, fit the bill for a basic, cost effective place to stay.

Leisure Pet

4/10

Poor

20 Jun 2025

Maggie

This stay was rough from the start. There were no towels or toiletries provided in the room, and it was clear the room hadn’t been properly cleaned, there were cockroaches and dirty countertops. Despite being labeled a non-smoking room, the smell of smoke was overwhelming. The constant noise from people walking the halls and talking loudly on speakerphone made it hard to relax. If possible, save yourself the hassle and choose a different place to stay.

Business Family_with_children

10/10

Exceptional

20 Jun 2025

Tonia

Neat clean property

Leisure Friends

10/10

Exceptional

20 Jun 2025

Austin

Decent Stay

Stayed 1 night in this hotel. Didn't have any problems.

Business

8/10

Excellent

05 May 2025

Valerie Lisbeth

Clean, economical

The room was clean, hall smelled of pot smoke. I didnt realize i would need to bring my own soap. Satisfied.

Partner

6/10

Pleasant

21 Apr 2025

The staff there was extremely rude

2/10

Poor

01 Apr 2025

Francis

Large barking dog across the hall.
All day & night.
Staff did nothing after complained

2/10

Poor

16 Mar 2025

Dwayne

Dirty

Family

8/10

Excellent

05 Mar 2025

Annalee

No breakfast as advertised but it was ok

Leisure Family

2/10

Poor

23 Feb 2025

Crystal

Roaches crawling in the room and an unpleasant odor. Plus doesn't look like housekeeping does their job

Leisure Family

4/10

Poor

07 Jan 2025

Michael

I was hoping for better especially for the price

The sink in the bathroom was not working and the microwave was dirty. It looks like homeless people stay here.

Friends_and_family Family

8/10

Excellent

02 Jan 2025

Christopher

It was a great stay and yes we will be returning to the same property.⭐️⭐️⭐️⭐️

Business_and_leisure

2/10

Poor

19 Dec 2024

Elliot

Property has bedbugs

Leisure Family

2/10

Poor

08 Dec 2024

Melanie

Horrible service and inconsistent rules

I did not stay at this location because you are forced to pay $100 incidental fee and I prepaid for the room. There was no such charge in the Daphne location which is disturbing because its the same hotel brand.

Self

2/10

Poor

27 Nov 2024

Verified traveler

Worst hotel ever

Entire hotel smelled, room floor wet groups of people smoking various things right at entrance. Didnt even stay i left and rented another room.

Self

8/10

Excellent

06 Oct 2024

Tamessia

Tee

Room was ok and clean just smelled like pee

Partner

4/10

Poor

27 Aug 2024

sandra

Roaches and in need of better cleaning

Business_and_leisure Friends

2/10

Poor

03 Aug 2024

Muhammad Ali

The property is in really bad condition and the unsafe. Would not stay again.

Business Self

4/10

Poor

21 Jul 2024

Mikeshell

Did not meet expectations

Leisure

10/10

Exceptional

26 May 2024

Daniel

It needs have a least two people on duty one working the front desk while the other cleaning or on break so when people get there they can get check in faster and that's the only bad thing at the place other than that it was a good stay

Leisure Family

2/10

Poor

12 May 2024

Tracy

Do not stay at this hotel. I did not have hot water for 4 days. The room had roaches and a damn dog was crying all day everyday of my stay. The worse hotel ever!!!

Business Self

4/10

Poor

21 Apr 2024

Celisa

The smell in the room was horrible. We would’ve left but checked in very late after a long drive. We had paid for two nights but did not stay two nights.

Family

6/10

Pleasant

14 Mar 2024

The propperty was clean even though they do need to spray more often for roaches. For stay the privacy was great. It would have been nice if they carried rool away beds but they dont which was inconvenient for my gradson.

Business_and_leisure Family

6/10

Pleasant

11 Mar 2024

Abby

I like the privacy.

Business Self

4/10

Poor

17 Dec 2023

Jeremy

Find another hotel

Beware this hotel has roaches!! Also my very last day my hotel door got jammed and wouldn’t let me in. Had to wait until the next morning for maintenance to come and take the door off.

I personally suggest another hotel!

8/10

Excellent

05 Dec 2023

Stephanie

Hotel was clean and secure. Staff was friendly

Leisure Pet

2/10

Poor

03 Sep 2023

Meredith

I did not like that the staff would not honor the on line price through extended stay nor would they agree to give me my veterans discount. I would reserve my stay online to pay at the hotel and the staff would tell me to pay at the hotel I had to pay their price not the online amount. I called corporate had everything worked out and a second corporate call took over the situation and went with the word and price of the hotel staff. Still no member discount and no veterans price (either or I was aware I could not stack the discounts. I just wanted one or the other to be honored as it was on the extended stay app. Terrible terrible experience. Would not recommend and will never stay here again.

Business_and_leisure

2/10

Poor

17 Aug 2023

Gretel

This property was so dirty and old, the floors even moved. Nothing like the picture lol

Leisure Pet

8/10

Excellent

16 Aug 2023

Erin

Good for the price and included a full kitchen with a fridge and microwave.

Leisure Friends

4/10

Poor

31 Jul 2023

Kendrick

House keeper was not nice

Leisure Family

4/10

Poor

28 Jul 2023

Frank

Dirty

Business

6/10

Pleasant

25 Jul 2023

Joy

When we arrived at the facility, no one was at the front to greet us and when we went into the room there was only enough towels for one person. In fact there was one wash cloth and one bath towel. The room was clean but we only stayed one night because it was too noisy.

Leisure Partner

8/10

Excellent

24 Jul 2023

Verified traveler

a+ for bathroom

The so-called bed was uncomfortable, all air was off thereby the room was slightly smelly. A + was the bathroom- it was shiney new clean smelling. I was very impressed with the bathroom.

Friends_and_family Family

4/10

Poor

24 Jul 2023

Verified traveler

Disappointing stay

The room looks nothing like the online pictures. All furniture is old and outdated. No long stay amenities like dishes, cups, silverware everything was empty not even a coffee pot. Bathroom fan/light was very loud when turned on and AC did not cool. Not worth the money at all.

Friends_and_family Family

4/10

Poor

12 Jul 2023

Crawford

Everyone was very nice but the facility is nasty, whole place smells terrible like cigarettes, fix the floors, update things.

Business

8/10

Excellent

15 Jun 2023

Verified traveler

Just a family mini vacation enjoyed the stay and nice area.

Friends_and_family Family

6/10

Pleasant

02 Jun 2023

Nathan

The room was grimey and smelled very musty. Floor felt greasy.

Leisure Self

2/10

Poor

28 May 2023

Triniti

It stinks - literally!

Overall appearance of the room was very underwhelming, dank and mildewy, and not much in there. There weren't enough pillows for the number of occupants (4) - one pillow was shaped like a basketball. There weren't any toiletries in the bathroom. The worst part was the smell in the room- a combination of human sweat, moldy cheese and cigarettes! I think someone before us smoked like a chimney in the bathroom and blew their smoke into the vents. I nearly vomited when I went in there in the morning it was so bad. Determined to make the best of it, we bought 4 air fresheners, flagrant room spray, and various cleaners, but nothing could take the smell away. The only good thing was that the window opened, which at least allowed some fresh air in (at least when someone wasn't outside in front the entrance smoking - yes! they allow people to smoke right at the entrance. Our room was on the second floor right above the entrance!). We only stayed one night of the two we booked- couldn't take the smell anymore! Staff was generally friendly. That's what I get for opting for a cheaper hotel. Never again!

Friends_and_family Family

8/10

Excellent

21 May 2023

Alexis

I liked the price 👍

6/10

Pleasant

20 May 2023

Elizabeth

We arrived very late and only stayed one night. The staff member was friendly and polite. The area around the hotel is nice. The room was a little bit of a disappointment; not bad, just okay. I am used to seeing higher quality furniture, amenities, etc for the $100 rate. Clean. But Older. Nothing special. Small rust spots on the fridge. Thin comforter. Not what I was expecting based on photos posted online. Maybe it’s because we had a (therapy) dog with us…

Either way, we would stay again.

Leisure Family_with_children

4/10

Poor

19 May 2023

Jeana

The bed was a metal frame that made noise anytime you moved. The mattress was terrible. It was sunken in several spots. The room had a strange, mildewed smell. I was told that I would have to pay to have my towels washed and was only given two towels and two bath cloths for a week-long stay. The price was reasonable, all things considered. The hotel was in the vicinity of various places to eat and shop.

Business Self

2/10

Poor

09 May 2023

Ford

Nasty

Leisure Family

6/10

Pleasant

04 May 2023

Patrick

Leisure Self

4/10

Poor

23 Apr 2023

Sarah

Would not recommend

Took 10min to get someone to front desk. Then went to room- A/C broke and dead bug on bed. Told front desk and they put me in another room. This time A/C worked great but bed not completely made.

Self

6/10

Pleasant

17 Apr 2023

Verified traveler

I think they are trying to make it better

If you are just looking for somewhere to just lay your head down and sleep, this is your spot. If you value luxury and sanitation, this is not your spot. It served its purpose for us for one night, but never again.

6/10

Pleasant

26 Mar 2023

Lora

Did not discover that Microwave did not heat up, until morning and no one around at 6:30 am. Very quiet though!

Business Self

4/10

Poor

21 Mar 2023

Cory

Floors were disgusting, bathroom has mold in it.

Leisure Family_with_children

4/10

Poor

19 Mar 2023

Javan

Power problems

Power didn't work in work and only by the stove and bathroom

Self

2/10

Poor

18 Mar 2023

Nanci

No working AC....reported problem to staff upon checkout. Was told manager would call me. 2 days later still no call from manager. Room was ok, bed had no top sheet, just a scratchy bed blanket.

2/10

Poor

12 Mar 2023

John

Room was old and not clean.

Leisure Family

2/10

Poor

10 Mar 2023

Verified traveler

Horrible

This place is dirty and broken. If you get past dirty kitchen and shower you have to deal with an uncomfortable bed. The pillows are flat with lumps on top of a mushy bed. The air conditioner did not work properly and was very noisy. However, the bathroom fan was much louder and turned on when you turned on light.

Business

2/10

Poor

27 Feb 2023

Vera

I was originally put on the second floor due to elevators not working. My room was dirty and had roaches. They then moved me to the second floor. A customer said they had covid. We decided to check out. Was never refunded my money for the other 4 days that I didnt stay. I should have received a refund due to a customer staying there with covid. I was told i would get a refund but never did. This place is not clean and they will take your money

Business_and_leisure Partner

2/10

Poor

20 Feb 2023

Melinda

Our stay wasnt the best... The staff was polite but the elevator was broke and had to climb 4 flights of stairs... Food was left in the drawers the stove was dirty and the beds were hard like sleeping on a cot... We wont be back

Leisure Family

2/10

Poor

07 Jan 2023

James

The cops fire department and police were right outside my door for 2 and 1/2 hours at 1:00 at night being very loud. And the manager was actually leaning on my door while talking to the police.

Business Self

4/10

Poor

20 Dec 2022

Patty

I liked that it was pet friendly, clean rooms, staff very helpful with a good attitude. Worked hard to resolve the issues we had with my check-in.

Leisure Pet

8/10

Excellent

22 Nov 2022

Connor

The staff was helpful!

Leisure Pet

4/10

Poor

05 Nov 2022

GARY

Very disappointing is the best summary for this property. The property advertises free Wi-Fi but it does not work and there was no fix for it, My key card stopped working twice. Some times you have to manually push the elevator door closed. People keep using a rock to prevent the exterior doors from closing and management does nothing about it. Nobody stays here expecting a first class experience but this place has all the charm and ambience of a federal minimum security prison.

Business_and_leisure Self

2/10

Poor

08 Oct 2022

Virginia

No service… no lights in parking lot!!

We got there about 7:30 pm. No one was at the front desk!! I waited about 10-15 mins. No one came so I went back to the truck where we had a generator and other valuables that we were taking to Florida because we lost our house there. I told my husband there was no one at the front desk. My husband said I really don’t want to stay here because there are absolutely NO LIGHTS In the parking lot. Not one! We did not feel it was a safe place to stay!! So we found another. It would be nice to get our money back. Thank you!

Partner

2/10

Poor

15 Sep 2022

Sara

It looked to be in the middle of renovation yet that didn’t matter if you were a guest. It was a single full bed and the sheets were dirty and the floor was disgusting. The mattress felt like a sheet on springs, I’d rather a camp twin bed over what we got there.

Business_and_leisure Family

2/10

Poor

06 Jul 2022

Lavondra

Horrible experience. Staff very unprofessional. The only thing they are profession at is lying

Business

2/10

Poor

30 Jun 2022

Ronald

STAY AWAY - TOTAL DUMP!

This place is pat a total dump! Drive 10 more miles down the interstate or the extra $25.00 for something else close. Totally shocked at the condition of the room. Shower head broken, light on stove hanging, dirty floors, peeling paint, stove didnt work, refrigerator had rust on the sides. I was not expecting much, but certainly not a dump like that.

Self

4/10

Poor

27 Jun 2022

Erin

The bed wasn't great and the room has a smell to it.

Leisure Partner

4/10

Poor

19 Jun 2022

Norman

The bed was the most uncomfortable bed, we have ever slept on! Reminded me of a \"camp\" type bed! In fact, the whole room, and experience there, reminded me of just that! Like a cabin! Bare nones! NOT what was expected!

Leisure Family

2/10

Poor

17 Jun 2022

Michelle

Horrible Experience

Very loud. People running in hallways, screaming, yelling, and making very strange sounds. People were playing very loud music. Never stayed in a place where I feared for my safety but I did here. I put anything heavy up against the door to give me some peace of mind. I didn't sleep well bc I was scared.

Self

10/10

Exceptional

14 Jun 2022

Heathyr

Beware of General Manager

I had an amazing 5 week stay here and had planned to stay even longer due to the great staff and people who stay here. Unfortunately, the general Manager Amy Walker is very unaccommodating. When i requested 15 mintues extra to be able to get my funds secured for a sixth week here, she called the police and had me escorted from the premises and tresspased. I called her the c
word. Checkout was at 11 am. I was off the property by 1130am.

Business

4/10

Poor

06 Jun 2022

Jeff

Definitely not the place to get a good night rest. Room was creepy vibe. Smells really bad. I guess that’s my fault for spending $100 for a room. Was hoping for better quality. But I’ll definitely spend the extra $100 for a better stay next time somewhere else

Leisure Self

6/10

Pleasant

05 Jun 2022

Diane

Good location. There was minimal noise.

Leisure Family

2/10

Poor

18 May 2022

Roshaun

Worst Hotel Evvveeerrr

The worst stay ever. I have used Hotels.com for years and have never had a issue until this trip, the room smelled horrible, so before putting my things in my room I went to the front desk and advised the manager and she stated Oh sweetie all the rooms smell like that and I have no more vacancies so I asked to cancel she said ok , I need to reach out to Hotels.com, which I did, when I walked but inside to let her know that they were going to call her, I was told she was gone for the day and would not be back until Monday, mind you I’m here on Vacation and could not find another room. I called on Monday and this same Manager stated that she had cancelled the reset and was placing my refund back, that never happened, I then dispute this with my back and a month later it was reversed back to this Unprofessional Hotel. So not only was I out a trip and had to travel 8 joys back home, wasting gas now I’m out of $200, I will never recommend this Hitel or stay at another Hotel again, in the future I’m sticking to Vacation homes as I have been in the past.

Friends_and_family Family

6/10

Pleasant

28 Mar 2022

Audrey

We liked the fact that you had to have a room key to gain access to the property from the lobby and outside. Was concerned about the amount of people hanging around the back and side of the property drinking.

Leisure Friends

6/10

Pleasant

27 Mar 2022

Valerie

Bed was not comfortable. People were obviously smoking even though told you couldn't when checking in. No attendant there on weekend to see what was going on and could not get any extra towels because again no one was working on the office. The room was pretty clean though.

Leisure Partner

8/10

Excellent

23 Mar 2022

Thomas

It was a good place to stop

Leisure Self

2/10

Poor

21 Mar 2022

Will

The room smelled like cigarette smoke

Leisure Partner

4/10

Poor

21 Mar 2022

Jill

Will not stay at a Woodspring again.

The entire hotel had an odor of mold and urine that the staff tried to cover up with deodorizers but it was unsuccessful. The room was extremely basic, the furniture was broken, and the appliances were rusted. Further, we had a long way to travel and wanted to leave early in the morning (5am). Front desk does not open until 11am! Left the keys in the room. Never in my 52 years of staying in a hotel have I had front desk open at 11am. Phone in lobby did not work to call for assistance. Left the keys in the room and called hotels.com to make sure I was checked out and would not be charged an additional day.

Friends_and_family Family

6/10

Pleasant

15 Mar 2022

Aysegul

We couldn’t sleep well because of elevator. It was working very loud. AC was working very loudly too.

Family_with_children

6/10

Pleasant

11 Mar 2022

Verified traveler

The staff was incredibly friendly . . . And very apologetic about my room not being ready when I arrived -- check in is at 3:00 and I didn't get my room until almost 5:00. They were just short staffed and overwhelmed.

Self

2/10

Poor

10 Mar 2022

Adrienne

Sketchy and dirty

Friends_and_family Family

2/10

Poor

08 Mar 2022

Zachary

Very expensive for what it is.

Business

2/10

Poor

08 Mar 2022

Megann

Musty smell, terrible beds not comfortable snd not clean (there were hairs in the bed sheets)

Leisure Partner

4/10

Poor

07 Mar 2022

Danny

Room had a smell, may be at Pet smell.Security door going into the building is broken.Very thin walls. Would not recommend unless you want to stay somewhere very cheap, and not for the amenities of the hotel.

Leisure Friends

2/10

Poor

03 Mar 2022

Lacie

Stove didnt work the air conditioner didnt work and the faucet in the bathtub didn't stop dripping it was so bad that it was all over the floor. Sheets and floors where dirty also told the staff they acted like they didnt care and wouldn't change our room it was really hot in there

Leisure Family

8/10

Excellent

03 Mar 2022

Jordan

Was clean, staff was friendly, had pool and free wifi and comfortable beds however, there weren't trash cans large enough to fit trash from left over food in the rooms. Also, they said no vaping inside even though vaping is just water vapor. The outside could have been tended to better but otherwise a great hotel stay

Leisure Family_with_children

10/10

Exceptional

21 Feb 2022

John

Not their fault, but the WiFi was having issues. Someone was scheduled to come out. It didn’t work under my room number.

Leisure Self

10/10

Exceptional

09 Feb 2022

Andrea

Great costumer service

Business

2/10

Poor

13 Jan 2022

Amy

I already made a request for a refund. The inside surfer of safety issues; wet floors everywhere, the tiles on hallways were not secure and it is an accident waiting to happen. The room was very dirty, the smell was like old steamy and moldy. The toilet look like they were not clean in weeks: heavy dark rim around the water, plus it had like a web net on top. You can obligate a customer to take this conditions only because of a reservation . The bed was not the typical hotel room bed; it looks like a metal cat with a foam on top, etc. Please process my refund immediately. Thank you. Ldr

Business Self

6/10

Pleasant

26 Dec 2021

Jeffrey

This is more of an extended stay at the end of a dead end street. Sort of shut down after 8:30, but mostly me because the tenets are living there. When I was able to reach staff and check in after a few attempts, they were nice enough. Room is extremely barren. Bed was not comfortable. It worked in a pinch, but was in and out in under 6 hours.

Business Pet

4/10

Poor

14 Dec 2021

Verified traveler

Cheap, dirty and cat pee friendly

Dirty extended stay. Worn out mattress. Has kitchenette and fridge looks like someone was murdered in it. Or someone dedicated on it. No telling.

Bathroom smells like it was used to foster a bakers dozen of cats. We slept with the window open all night due to the smell of cat and what smells like someone huffing spray paint.

Friends_and_family Family