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Grand Bellagio Batumi Convention & Casino Hotel
Batumi · Georgia
Leich and Maria Kachinsky, 3View location
5.8/10Review score91 Reviews
Cleanliness5.8/10 5.8
Service5.4/10 5.4
Comfort6.4/10 6.4
Condition5.6/10 5.6
Amenities5.6/10 5.6
See all ratings- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Grand Bellagio Batumi Convention & Casino Hotel
The Grand Bellagio Batumi Convention & Casino Hotel offers a range of accommodations, from lovely standard rooms to the most luxurious King Suites. With 590 modern, air-conditioned, and soundproofed rooms, guests enjoy amenities such as LCD TVs, minibars (upon request), and tea and coffee making facilities.
Each room includes a private bathroom with a shower, WC, hairdryer, and complimentary toiletries.
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With a stay at Grand Bellagio Batumi Convention & Casino Hotel in Batumi (New Boulevard), you'll be a 3-minute walk from Batumi Beach and 5 minutes by foot from Eclipse Casino.
This luxury hotel is 0.6 mi (1 km) from Dream Column - Labyrinth and 0.7 mi (1.1 km) from Grand Mall. Make yourself at home in one of the 590 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately GEL 50 to 150 per person
- Self parking fee: GEL 15 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Russian
Georgian
English
Turkish
Nearby attractions
Batumi Beach
0.2 km / 0.1 mi
Eclipse Casino
0.4 km / 0.3 mi
Grand Mall
0.9 km / 0.6 mi
New Boulevard Beach
1.2 km / 0.7 mi
Musical Fountains
1.8 km / 1.1 mi
Batumi Central Park
3 km / 1.8 mi
Batumi Archeological Museum
3.3 km / 2 mi
Batumi University
3.4 km / 2.1 mi
Holy Mother Virgin Nativity Cathedral
3.9 km / 2.4 mi
Europe Square
4.1 km / 2.6 mi
Batumi Boulevard
4.2 km / 2.6 mi
Batumi Piazza
4.3 km / 2.7 mi
Batumi Tower Ferris Wheel
4.3 km / 2.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2020
- Total number of rooms: 590
- Twin rooms: 10
- Double rooms: 15
- Suites: 5
- hotel
- MasterCard
- Visa
- Maestro
- Wheelchair-accessible
- Car park
- 24-hour reception
Show 25 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- 24-hour security
- Air conditioning in public areas
- Smoke detector
- Lift access
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant: 2
- Non-smoking area
- Air conditioning in Restaurant
- Breakfast room
- Breakfast
- Breakfast a la carte
- À la carte lunch
- À la carte dinner
- Breakfast and dinner
- Breakfast and lunch
- Half Board
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SEA VIEWTWIN • SEA VIEWTWN.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
TWIN SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
DOUBLE MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin basementDouble or Twin • basement • 1 Bedroom • 28 m²DBT.0E
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- basement
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
Double or Twin basement
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- basement
Adult and child limits apply within the room's total guest limit.
Room code: DBT.0E
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 55 m²SUI.ST
Room overview
Non-smoking room- Room size
- 55 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
SUITE STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 55 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Room amenities
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
TWIN MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
DOUBLE SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 30 m²TWN.ST
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
TWIN STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CITY VIEWSUITE • CITY VIEWSUI.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Bellagio Batumi Convention & Casino Hotel
SUITE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Grand Bellagio Batumi Convention & Casino Hotel
42
reviews shown
Wade
This hotel was gross. The hotel is not cleaned or maintained. There was a large amount of mold in the showers, the carpet was dotted with cigarette burns, air vents had mold and dirt caked on them.
In addition, the pool only allows children over 12 years old to swim (which was not advertised in their hotel listing). The WiFi is unreliable and just flat doesn’t work in some areas/rooms. Finally, the hotel staff were not interested in accommodating customer until they became frustrated. The check in desk was a mad house of people cutting in line because none of the staff would move off high-center until the guests became frustrated.
The good part is that the hotel is located within a short walk to the beach. There is an on-site casino that I can’t review because we didn’t gamble.
It was a pretty terrible experience for a hotel that has a 5 star rating. We had booked for 2 nights but left after our first one.
In addition, the pool only allows children over 12 years old to swim (which was not advertised in their hotel listing). The WiFi is unreliable and just flat doesn’t work in some areas/rooms. Finally, the hotel staff were not interested in accommodating customer until they became frustrated. The check in desk was a mad house of people cutting in line because none of the staff would move off high-center until the guests became frustrated.
The good part is that the hotel is located within a short walk to the beach. There is an on-site casino that I can’t review because we didn’t gamble.
It was a pretty terrible experience for a hotel that has a 5 star rating. We had booked for 2 nights but left after our first one.
Ciandra
A lovely stay and friendly staff
milad
The room gave to me telephone out of order , also tv problems after 2 days stays they changed me with new rooms ..New room phone works property but TV have problems with internet ...
arundeep
Staff looked miserable and don’t wanna help, my bathroom would get flooded after every shower and they did nothing to move me or fix the leaking shower. Carpets are filthy and worn out. Breakfast is terrible and no gluten free options.
Yucel
They sent me to another hotel without any explanation. I had to open the window to see outside because of the dirt and filth of the glass. I called expedia next morning and they helped me to get out of there to a very nice hotel.
Yoram
Not recommended
Unclean room. Hotel not maintained. Air conditioner not working. TV not working. Bad location. Unprofessional staff.
Dokk
Gym and pool were closed for renovations. When checked it was given a room when somebody was already there. Had to go back to lobby and get another room.
Rami Hashem
Do Not Book This Hotel
I can not be any clearer than that.
1. Rooms are run down, table lamps croked, mini bar not working, hot water in shower does not work, water overflowes due to bad water dranage.
2. Staff does not even have a proper unifrom, its like the owners of the hotel told them wear anything you have at home as long as it is a white top and black pants.
3. It is so obvious that the owners do not want to invest anymore in thsi property.
4. Staff and managment are light years from a proper hotel operating team.
5. Bath towel par stock for a suite is ONE, that gives you a regular room is suffering.
6. If seems they made thier money back and now whatever comes in is fine.
I can not be any clearer than that.
1. Rooms are run down, table lamps croked, mini bar not working, hot water in shower does not work, water overflowes due to bad water dranage.
2. Staff does not even have a proper unifrom, its like the owners of the hotel told them wear anything you have at home as long as it is a white top and black pants.
3. It is so obvious that the owners do not want to invest anymore in thsi property.
4. Staff and managment are light years from a proper hotel operating team.
5. Bath towel par stock for a suite is ONE, that gives you a regular room is suffering.
6. If seems they made thier money back and now whatever comes in is fine.
milad
Room carpet so dirty , need more training front desk , nobody answer the phone, house keeping come to clean the room usually after 6 pm
ARMEN
Terrible 0 star hotel
Dokk
Great place. Gym and pool were closed for renovation tough
Abdulaziz
The hotel is old , the lights didn’t work for a day in the room ! The shower was leaking! The key for the room doesn’t work ! So i have to re-new the key everyday! ( my experience was bad )
Dady
The staff have no information whatsoever about anything they have no pool no exercise room and no Spa I asked to do any trips they never have no idea they have not many people speak English which is supposed to be a start a hotel unfortunately, it’s not give me that feeling at all
stan
Nothing
ADELINA
Location staff professional very clean
Dennis
PROS...
1.The price point was good.
2.Breakfast was incuded and was above expectations.
3.Parking was free and easily available.
4.The casino was very nice.
5. Rooftop pool
6. Location was good.
CONS....
1.Property was/is under renovation.
2. Room had peeling wallpaper and old carpet.
3. Not all of the facilities are available due to construction.
1.The price point was good.
2.Breakfast was incuded and was above expectations.
3.Parking was free and easily available.
4.The casino was very nice.
5. Rooftop pool
6. Location was good.
CONS....
1.Property was/is under renovation.
2. Room had peeling wallpaper and old carpet.
3. Not all of the facilities are available due to construction.
gay israel
My terrible experience ever in my life
My terrible experience ever in my life
Brian
.
Abdullah
The hotel is far from the city. It has to go through major renovations from rooms to lobby and coroners
Jason
Property was nice , food good, pools sauna, steam great, airconditioning failed during entire stay, not good.
Tamara
Room was amazing. Best view and very clean.
Our room was on 27th floor.
Loved it
Our room was on 27th floor.
Loved it
Zafer
Oda kısmen güzel ama genel hizmet kalitesi vasat
Tanju
Havuz personeli ve sorumlusu problemli. Müdürleri yakub bey olmasa hiç bir sorun çözülmüyor.
Ünsal
İlk günden son güne kadar Tv çalışmadı. Kaç kere söyledim gündüz gece rica ettim sorumluya da söyledim kimse ilgilenmedi.3 gece kaldık 3 gün boyunca oda temizliği istememize rahmen oda hiç temizlenmedi şampuan yok su yok inanın hayatımda gördüğüm en berbat yer.banyoda uzun siyah saçlar oda bizden önce bile temizlenmemiş. İnanan birinci katta temizlik görevlisi bile görmedim.berbat bir konaklama idi. Asla bir daha gitmem.
Haldun
Fiyat performans oteli tercih edilir
Minh-Tam
Big parking, Big rooms, Big breakfast. Close to the see
MÜMİN
O kadar rezil bir işletme ki gittiğimizde bize sizin burada rezervasyonunuz gözükmüyor diğer otele gidin deyip başından savıp ilgilenmediler ve biz vazgeçmedik bir saat boyunca çeviri ile ikna etmeye çalıştık bize bölünmüş bir odaya sığıntı gibi yerleştirdiler oda kahvaltı almamıza rağmen sabah kahvaltıda vermediler ben bir daha hotels üzerinden kesinlikle rezervasyon yapmayacağım
Aykut
Daha öncede çok defa kaldım güzel otel ama bu sefer c bölümünde küçücük bir oda verdiler orası kötüydü
Umut
Oda bakımsız
kadir
personellerin ilgisizliği kahvaltı rezaleti soğuk resepsiyon ve restorant tamamiyle kötüydü verdiğimiz paraya acıdık
Aziz
İmkan
Dundar
İki gün kaldım odaya bakan olmadı girmişler ama temizlik falan yapmamışlardı
Murat
Odalarda wifi çekmiyordu 2 gün boyunca temizlik yapılmadı kapı kartları ile sürekli sıkıntı yaşandı temizlikçi biz içerideyken kapıyı çalmadan içeri girdi
SABIH TEKIN
Oda anahtarı kapıyı açmadı, üç defa resepsiyona inmek zorunda kaldık, yaklaşık bir saatte odaya giremedik. Duş bozuk, duş alırken su banyoya doldu, sıcak soğuk ayarı yok. Havlular eski ve yırtık. Oda bakımsız
Gaye
2 farklı odada kaldık ikisindede klima çalışmıyordu
Gökhan
Nevresimler pisti oda genel olarak iyiydi ama temizlik yoktu.Casino için gitmiştik aslında orta miktarda para ile oynamamıza rağmen eski yeme içme olayı yoktu yani tekrar tercih etmem
Ali A.
This is not even a two stars hotel
This hotel which you sold to me as five stars hotel, it is not even a two stars hotel. The bathroom was leaking. After complaining to hotel front desk, they change our room but it was same problem and bathroom was leaking. I could see many people who were complaining about their room at front desk. One elevator was completely out of order and another one was broken for a day but they fixed it. When passing hale way to get to elevator, the ceiling was leaking water. They even knew about the leak and put a bucket under it. The entrance to the hotel was extremely dirty all the time, See pictures.
Since Hotel.com list this hotel on their site as five stars, I would never want to deal with hotel.com or Expedia again.
Since Hotel.com list this hotel on their site as five stars, I would never want to deal with hotel.com or Expedia again.
Merve
Otele 4 saat önceden gittik .erken girersek odaya bizden 1200 tl ekstra ücret vermemiz gerektiğini söylediler.otele girdiğimizde resepsiyon çok kabaydı ve 1 saat boyunca rezervasyonunuz görünmüyor diye beklettiler.akşam yemeği yoktu.casinoya girincede kimin parası varsa onla ilgileniyorlar kaç kere oturduğumuz yerden kalkın dediler.
Yunus Emre
Çalışanların tavrı çok sert ve kabaca konuşuyorlar çalışanlar konusunda rahatsız oldum
önder
👍
İlk gece teknik arıza nedeni ile başka bir odaya geçiş yaptım.galiba yeni tadılat yapılmış veya yeni açılmış kalınanilimir
Ahmet
Bu Otelden Vazgeçin
Hayatımda Gördüğüm En Kötü Em Berbat Otel.İnternet Üzerinden Oda Satın Almana Rağmen Tam 2 Saat Boyunca Oda Ayarladılar. Çalışanları Çok YavaşVe Çok Rahat Gecenin 3.de Başka Biri Benim Odaya Girdi Aynı Oda Anahtarını Vermişler Kesinlikle Gitmeyin Paranızla Rezil Olursunuz. Biz Olduk Siz Olmayın
Zaza
Das ist wahrhaftig kein 5 Sternehotel. Höchstens ein Stern wäre angemessen. Nie wieder
Location & surroundings
Grand Bellagio Batumi Convention & Casino Hotel
Leich and Maria Kachinsky, 3, Batumi, Georgia
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Grand Bellagio Batumi Convention & Casino Hotel
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