Name: The Lodge At Cliff Castle Casino
Address: 333 Middle Verde Road, Camp Verde, 86322, US

10/10

Exceptional

26 Jul 2026

Deisy

Amazing place to visit :)

10/10

Exceptional

22 Jul 2026

Conrad

Thank you!

2/10

Poor

20 Jul 2026

Sharon

very very basic hotel. Did not even have a microwave of mini fridge in the room

Friends

10/10

Exceptional

18 Jul 2026

Kyle

Great stay, I would do it again. Nice, clean, and great food.

6/10

Pleasant

17 Jul 2026

Samantha

We were confused by the check-in instructions for this hotel. We had to go into the large casino, find the check-in and then drive our car down the hill to our hotel. The walls are paper thin as we had loud people in the room next to us awake until 4am and the A/C unit worked great, but was so loud. Room was clean, beds were comfortable. I would not recommend for solo travel.

Friends

2/10

Poor

16 Jul 2026

Nikki

What a disappointing hotel. If you’re going to stay at Cliff Castle Casino, make sure you get a room in the Tower. A friend of mine warned me about this, but it was too late. I had already made a reservation for the Lodge when he told me,”if you’re not staying in the tower, you might as well just camp in the dirt because that’s what it’s comparable to at the Lodge.” Also, if you’re brave enough to stay at the Lodge, you’ll want to bring earplugs because the walls are so thin you will be woken up at 2 o’clock in the morning if your intoxicated neighbor is being loud and has found Jesus, like ours did. Hotel neighbor was up for 2 to 3 hours talking about how he had been sent from God on a spaceship. There was no way to get any sleep. There are virtually no amenities, the room smelled, the mattresses are coil spring, only decaf coffee was left for the small beverage maker and the grounds were bleak. Being on the first floor didn’t even feel safe. There are arcadia doors in the hotel rooms on the first floor that open up to a little patio. Ours had a broken chair on it, and there are no walls or fences separating the “patio” from a large vacant lot that looks like homeless hang out in it. This was just a 1-night stay, as we had tickets to a concert in the pavilion. Even one night was awful and I would never ever return to this place for any type of stay. Time to update your Lodge Hotel Cliff Castle. $160+ for this dump… you’ve got nerve!

Partner

2/10

Poor

08 Jul 2026

Julissa

Es publicidad engañosa, las fotos son del hotel de arriba que también es de ellos, este es el motel feo y sucio. No me gustó en absoluto y luego tienes que subir una colina para hacer check in en el hotel del casino y luego bajar otra vez al motel feo

Family_with_children

8/10

Excellent

05 Jul 2026

DENNY J

Rooms are clean staff was nice

Pet

6/10

Pleasant

04 Jul 2026

BRUCE

THE ROOM WAS BARE MINIMUM. ONLY ONE NIGHT STAND NEXT TO A KING SIZE BED. THE LAMP ON THE NIGHT STAND WAS NOT PLUGED IN. THE ONLY CHAIRS IN THE ROOM WERE HARD AND HAD NO CUSHION. I TRIIED TO CALL THE OFFICE AT 7:18 P.M. AND WAS ON HOLD FOR 9 MINUTES AND FINALLY HUNG UP. THERE WAS NO CONTINENTAL BREAKFAST OFFERED AND NO COUPONS FOR THE BUFFET IN THE CASINO. WHEN I BOOKED THE ROOM I WAS INFORMED THAT THE PRICE WOULD BE $166.88 DUE AT CHECK IN YET MY ACCOUNT WAS CHARGED $219.12. I WAS THERE FOR THE CONCERT THAT NIGHT. I HAVE STAYED HERE SEVERAL TIMES IN THE PAST 3 YEARS AND THIS WAS BY FAR THE WORST EXPERIENCE. I WOULD LIKE TO BE REFUNDED THE DIFFERENCE OF $52.24.

Partner

2/10

Poor

03 Jul 2026

Stacey

TUBS HAD NO STOPPERS AND GROSS, FAUCET LEAKED ALL OVER COUNTER AND FLOOR SOAKED MY CHARGING ELECTRONICS, WHEN TOLD MGMNT ABOUT IT, THEY SAID SORRY BUT WE ALREADY GAVE YOU A DISCOUNT ON YOUR ROOM BECAUSE \"WE\" DIDN'T HAVE THE ONE YOU BOOKED AVAIL. SO CRAZY!!

Self

8/10

Excellent

01 Jul 2026

Cindy

Basic old motel room, not updated.

Partner

2/10

Poor

28 Jun 2026

Donald

The lodge is much older and not a lodge. It was quiet but will not visit there again

Pet

10/10

Exceptional

25 Jun 2026

Brigida

Very clean, conveniently located

Self

8/10

Excellent

24 Jun 2026

Abdullah

No breakfast

Family_with_children

8/10

Excellent

21 Jun 2026

nicole

Very nice for the price!

Friends

10/10

Exceptional

17 Jun 2026

Veronica

Clean and safe

10/10

Exceptional

16 Jun 2026

Garland

Very old but well cleaned. Staff was always congenial. Quality sheets and towels. Not a fan of dogs in the rooms.

Partner

6/10

Pleasant

16 Jun 2026

KEVIN

If you're in the region, this is a decent place to stay—we saved a bit by staying in the older hotels bldg down the hill from the main Cliff Castle resort. Thought there was going to be microwave and small fridge—there was not, so we carried our cooler up and used their ice. Good price for nowadays, staying here… restaurants we went to at CC were Johnny Rockets and Mtn Springs—both good.

In the area—very close—is Montezuma Castle, a cliff built structure by American Indians, approx 600 yrs ago… they knew what they were about! Amazing how they built up there, following the curve of the natural overhang.

Partner

2/10

Poor

15 Jun 2026

Nicole

Unfortunately, our stay was cut very, VERY short due to signs of bed bugs. We asked staff to be changed to a different room but was only offered a room a few doors down from where there were traces of dead bed bugs. We opted to not stay and requested a refund. Staff were quick to get us out of there. Didn't ask to see pictures for proof or nothing for that matter. They said they would looking in to have a refund processed and that was it. We ended up staying in out vehicle at a rest stop because it was extremely late at night and no hotels were open to take in a last-minute booking. Lesson learned... ALWAYS LOOK AT PREVIOUS REVIEWS.

Partner

6/10

Pleasant

15 Jun 2026

Julie

No mini fridge or microwave. Stayed there before and they had both.. no more.
Had to drive up to the casino to check in.. why not tell us this before we get there?
Strange black stains on the front door or my room.. like what is that?
It’s a neat place as each room has a n outside patio or balcony.. you can walk to the casino in 5 minutes.
Fortunately, I had a cooler so filled it with ice for the night to keep my food cold.

Self

8/10

Excellent

09 Jun 2026

Brian

The room was clean and well appointed. Front desk staff was friendly and efficient. We enjoyed our stay.

Family

6/10

Pleasant

07 Jun 2026

Gary

Disappointing. Expecting better. Room was ok but badly needs update. Sliding door was not locked. Bed was a little hard. Not enough outlets. Property needs painted. Seems forgotten hidden down the hill

Partner

2/10

Poor

06 Jun 2026

Andrea

The lodge is not part of the casino-- it's a separate building and the lobby there is permanently closed. The hotel has exterior hallways and room entrances. All rooms have sliding glass doors which apparently are unlocked by default. The first room they gave me, the sliding glass door wouldn't lock. There's also no extra security/locking bar on the sliding glass doors. Did not feel safe there as a solo traveler

Self

8/10

Excellent

01 Jun 2026

Molly

Stayed at the Lodge. A bit dated but clean, comfortable and quiet. The shuttle staff is top notch.

Partner

2/10

Poor

31 May 2026

Chi sung

Not going to stay there anymore.

Business

8/10

Excellent

30 May 2026

Alex

Great dinner at JRoh

8/10

Excellent

30 May 2026

cheryl

We stayed at the Lodge part of the casino. The rooms are older but clean. No frig or microwave but it was easy to bring in the cooler with parking at the door. There is a small back veranda which we probably could of used our grill..
Staff was mostly efficient. There was some confusion regarding our cargo trailer. Long story short if your parking a trailer to leave while u explore go to security and get a pass for it.
Would stay again if we are in the area.

Partner

6/10

Pleasant

29 May 2026

thomas

Room was dated and furniture was fair. Chair was very loose and patio chair had torn bottom from sun. Floor was dirty. On one bed the box springs felt like they were about to come apart and were noisy. Room rate was good price for area. Room was close to the casino where food and service was good.

Partner

8/10

Excellent

29 May 2026

Patricia

The hotel and rooms need to be updated

Friends_and_family Family

8/10

Excellent

28 May 2026

Denise

This hotel was okay/nice. I figured our room, which was way out in the #4 building was because we had our dog (11 lb. maltipoo), but while at the pool, I noticed a woman come out the back patio of her \"pool view\" room and she had a dog, so I'm not sure if the pet owner guests were relegated to the back side of the building or maybe it just cost more to stay in a 'pool view room'; I booked through \"Hotels.com\", so I didn't really investigate. The room was clean, beds were okay. Not having a refrigerator would likely be a stay-again deal breaker for us. We managed with an ice chest we had brought, but super inconvenient. I get it is a casino hotel (even though not the actual casino hotel) and they don't want you to get too comfortable in your room, but a refrigerator these days should be standard in a room. Shower was good. No issues with that. Super low-to-the-floor toilet which proved to be semi challenging. We are seniors with somewhat restricted range of motion. The shuttle drivers from the Lodge to the Cliff Casino were super nice and quick to respond. You cannot walk from The Lodge to the Cliff Castle Casino. You either drive yourself, or you call for a shuttle. Overall, fairly good. We went with our 8 year old grandson to see Out of Africa which is very close (12 minutes) from The Lodge. Would I stay there again...probably not. Their positives are they are dog friendly and the rooms were ok/nice. Nice Staff.

Friends_and_family Family

8/10

Excellent

28 May 2026

Veronica

Good

10/10

Exceptional

28 May 2026

Debora

big clean room, nice to have an outside space & so quiet even though it’s close to the highway

6/10

Pleasant

25 May 2026

David

The Lodge is the old hotel rooms for the casino, and they show their age. Still, they are kept clean and nice. Staff is especially helpful.

Partner

8/10

Excellent

24 May 2026

ashley

property was nice, hotel room could have used a ñig

10/10

Exceptional

24 May 2026

Cynthia

I absolutely loved this place. I loved the room being on the first floor in my car being right outside the door. I love that I had sliding glass doors that went out to a ground level balcony next to the pool. I loved how clean the room was and how large the room was. I was just so happy with the whole situation, including the price.

Self

8/10

Excellent

23 May 2026

Cassi

We stayed at the Lodge. Rooms are old, the wallpaper was peeling, and only 2 wall outlets, neither one was near the bed or nightstand. The Lobby was closed, so if we needed anything, we would have had to drive up to the Casino. But, for $98 a night, it worked.

Friends_and_family Family

6/10

Pleasant

19 May 2026

Sudie

We stayed in Lodge section and unfortunately were a bit disappointed… It is an older section, but could have been kept up cleaner… The side lamps did not work, a picture fell off of the wall and the potty was for a child… 😏

Partner

8/10

Excellent

18 May 2026

Frederick

Lodge check in is up the hill at the Cliff Castle Hotel registration desk.

8/10

Excellent

17 May 2026

Will

Not sure

Self

8/10

Excellent

17 May 2026

Sawyer

Overall everything was good, clean and well put together! Only complaints is pet fee is more than usual, no small fridge and microwave, also not many outlets. Everything else was good including the pool!

Pet

8/10

Excellent

15 May 2026

Dustin

Good place to stay. Not enough electrical outlets though.

Partner

2/10

Poor

15 May 2026

Lindy

Was suppose to stay at the Casino Hotel up top. Never stayed in the room.

Partner

6/10

Pleasant

15 May 2026

James

Ok place for a business traveler. NOT a good place for family stays.

Self

6/10

Pleasant

15 May 2026

James

Bedframe was broken.
Two moths thought my room was a good place to stay.
The bathroom was old and worn with rust and mold in shower.

Self

6/10

Pleasant

15 May 2026

Judith

Room was clean but could use updating. Bus service to the casino was great.

Family

4/10

Poor

13 May 2026

Marisia

The lobby was locked up. There was nobody around to get help finding our room. Rooms were not clearly labeled. So, we drove around multiple times trying to find our room. We did not know where to park. We even walked around the premisises with our luggage to try to find our room. We booked this hotel because we thought it was in the casino. It is not in the casino. It's down the hill from the casino. Staying here was not convenient at all.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Rocio

Everything

Friends

6/10

Pleasant

11 May 2026

Mirasol

Staff were pleasant and helpful. Rooms were roomy and beds comfortable. I travelled with family. My only complain is that I booked 2 rooms but were very far from each other. The first room was on the first building and the second room was on the third building 2nd floor, very incovenient.

Family

6/10

Pleasant

10 May 2026

Patricia

There was no refrigerator so store food

10/10

Exceptional

10 May 2026

Brandon

Simple room, but nice and clean. Would stay again

10/10

Exceptional

09 May 2026

Phoenix

Good stay near Sedona fora good price

Partner

8/10

Excellent

08 May 2026

Aashish

Na

Partner

6/10

Pleasant

08 May 2026

Mike

Would not stay again

Partner

4/10

Poor

07 May 2026

Donald

I think they’re ready to close it down. Bathroom drywall was cracked

6/10

Pleasant

06 May 2026

Kathleen

No comp breakfast

Partner

8/10

Excellent

04 May 2026

Brenda

Food options are limited in the area. Some places are not open on Monday and Tuesday. Rooms are average. Other people in the rooms are noisy, and you can hear them, car noises, TVs in other rooms.

Partner

8/10

Excellent

03 May 2026

Anne Marie

Did not have breakfast. Lobby was closed so we had to register at casino desk. Poorly marked. No elevator and our room was on the 2nd floor.

Friends_and_family Friends

8/10

Excellent

30 Apr 2026

Ronald

Didn't gamble or eat breatfast there.

Family

10/10

Exceptional

29 Apr 2026

Wendy

Our room was clean and quiet and the bed was comfortable. It was one of our best stays in a hotel in a long time!

Partner

10/10

Exceptional

29 Apr 2026

Joana

We were exhausted from our day in Sedona and The Lodge at Cliff Castle was just what we needed. We were pleased that the room was big and really clean. We really appreciated the dark coffee pods left for us in the kitchen because it came in handy the next day. We didn't eat breakfast but we had the dinner at the Buffet and all the food was really good, the staff were really nice

10/10

Exceptional

28 Apr 2026

Lucia

Breakfast is the best meal of the day

10/10

Exceptional

28 Apr 2026

paul

Stayed here a few times and it's always a good time.

Friends_and_family Friends

4/10

Poor

28 Apr 2026

Renee

They provided a pod coffee machine.. no plug where it was set had to put it in the bathroom. Ive stayed in cheaper places, but we had a working microwave n mini fridge. This had none. It's $20 extra . I got a busted micro n mini fridge missing the freezer door. The walls have no sound barrier so what they listened to you did too. Doors to room are faded n gross. No proper available outlets.. lights between beds are old school.. standing lamp is ugly. Like the cheap lamp at Walmart. Could hear ppl talking on both sides of our room. Arguing n high voices.. ugh

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

Jared

The door didn't open properly needed to get it fixed.
Bed was very uncomfortable

Self

4/10

Poor

27 Apr 2026

Tina

Rented 2 rooms, was given someone elses room key... walked in and there was a little dog. Had to get back in car & go up to casino for another correct room key. Came back the next day, room key doesn't work... AGAin!! Blow dryer cracked & broken in the other room. During check out, asked for some sort of monetary compesation for the room with the 3 wrong key mixup only to be told that because we booked thru Hotels.com that they couldn't help us. The person in the room with the wrong key cards will never stay there again.

Business

8/10

Excellent

27 Apr 2026

Vonetta

.

Friends

8/10

Excellent

26 Apr 2026

Penelope

Older accomodations but very clean and comfortable. Also quiet. Great service

Partner

4/10

Poor

26 Apr 2026

Patricia

The Lodge at Cliff Castle Casino is very run down. It's the original hotel and is in serious disrepair, no staff on the premises, no working ice/vending machines. Flooring is coming up due to age. Sliding glass patio door only had small locking mechanism at the 'opening' side, on the stationary side of sliding glass patio door there was a bar to prevent entry when engaged. Once lifted the locking bracket fell due to one lone screw holding it in place. Location feels very unsafe. I cannot conscientiously recommend staying at this location. The Casino up the hill above the Lodge has a very nice hotel.

Pet

8/10

Excellent

25 Apr 2026

Rachel

Basic rooms at the lodge. Could use some upgrades. Beds are very hard not too well for the back. Price for the lodge rooms could be a little lower.

Partner

6/10

Pleasant

25 Apr 2026

Wendy

The Lodge is separate from the main casino building and I didn't know the reception desk at the Lodge is closed. Had to get back in the car and drive up to the main building in order to check in. There was no hot water for the bathroom sink, but there was for the shower. So, we made do since we only stayed for two nights and were gone all day. The lights between the two beds didn't work. There was no refrigerator, guess I missed that bit of information when picking the room. Beds were a little springy. Other than that, we liked the quiet location and the room was clean. Staff were friendly.

Partner

10/10

Exceptional

25 Apr 2026

Etta

The rooms was clean and love the casino was just a walk away

Partner

10/10

Exceptional

21 Apr 2026

Hilario or Cyrille

Room was clean. Staff were great and very helpful. The property was a bit old but for the price it’s great.

Friends_and_family Friends

8/10

Excellent

21 Apr 2026

Daniel

This was a hit and miss. The lodge reception was closed, so needed to drive to casino to check in. It was busy at 4pm but the staff was very fast and friendly. The suite was large with a living room, balcony and bedroom, 2 TVs and with 2 bathrooms. The en suite bathroom had the vanity light not working so it was dark but plenty of fresh towels. The 2nd bathroom shower head didn't function at all. Since it was only myself I chose to use the other bathroom. The place was clean, a nice window view. I would stay again because ot has a good rate, good staff.

Self

2/10

Poor

20 Apr 2026

Lisa

Save yourself the trouble- just dont book here. You will find bugs and mold- thats all.. ive stayed st cheaper hotels that were cleaner and comfoer- also just sleep on the floor- beds are hard

Partner

6/10

Pleasant

18 Apr 2026

Martin

This is a bare bone room.

Family_with_children

10/10

Exceptional

18 Apr 2026

Suzanne

Casino provided a free shuttle pick from the Lodge available 24/7
restaurant and bowling alley in the casino
Good view facing east from our patio

Partner

4/10

Poor

17 Apr 2026

george

the room was not clean and the back door was fixed not to open overall not good

Partner

10/10

Exceptional

16 Apr 2026

Charlotte

The only negatives are the bed was extra firm and no staff was at the front office for check in and check out. I gave our key cards to an employee outside the office. He took them into the office for us.

Partner

8/10

Excellent

15 Apr 2026

Agnieszka

Room was clean but if you want clean service you need to request it also for shampoo refills. Pool and jacuzzi was great we used every day! Rooms needs upgrades but for the price I can’t complain I felt like on a camping having balcony next to me friends and pool on front. I would stay again. Thank You!

Friends

6/10

Pleasant

14 Apr 2026

Frank

dated rooms even though they are clean. chair in my room coming apart every time you sat on it. no counter service in location, everything checkin and out is handled at the cliff casino hotel on top of the hill. there is a free shuttle if you care to use it. service to the rooms is upon request, so if your stay is longer than two days you will have to call for it. the room price beat the ones at Camp Verde; but you have a variety of services in town.

Partner

6/10

Pleasant

14 Apr 2026

britney

Wished there was larger ammedities.

4/10

Poor

13 Apr 2026

Deepti

There was no complimentary breakfast that disrupted our further plans

Family

10/10

Exceptional

13 Apr 2026

Josue

the breakfast good clean room casino nice would book again

Self

4/10

Poor

13 Apr 2026

Aaron

They have a newer Casino and Hotel on the Hill - the old one is at the bottom of the Hill and is not great.

Family

4/10

Poor

09 Apr 2026

cynthia

?

8/10

Excellent

08 Apr 2026

Todd

The room was clean and we had almost no interacting with staff

Pet

10/10

Exceptional

05 Apr 2026

April

Yes

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Nancy

There was no check in at the lodge, we had to drive to the casino and check in and drive back to the lodge. No fridge or microwave without an additional charge. Room was pretty generic.

Family

4/10

Poor

03 Apr 2026

Francisco

Very dated, not clean, very abandoned.

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Joanne

I drove around a few times to find a check-in desk inside the casino because the front desk was closed. The dryer wasn’t old; it looked like it was about 20 years old. There was no elevator to the second floor, and I had four bags to carry upstairs.

Family_with_children

2/10

Poor

02 Apr 2026

F'licia

Becareful when booking some rooms are down the mountain not apart of the real hotel it has no staff and bed bugs I left immediately

Partner

6/10

Pleasant

01 Apr 2026

Sue

Bed mattresses had a dip in them & were very uncomfortable. Check in was somewhat difficult as the Lodge is no longer open so needed to go to the casino hotel to check in. Staff was wonderful!!

Partner

2/10

Poor

31 Mar 2026

Veronica

This properly is not staffed, and you have to check in half a mile away in another hotel. The woman who checked me in was not friendly or helpful. I booked a room here because other reviews said this property had been renovated and staff were kind and helpful. This is false. My television did not work, and no maintenance was available to fix the problem. Again, the staff was not friendly or helpful. Shower was awful, poor pressure and erroded shower head that sprayed everywhere but down. I recommend you do not stay here.

4/10

Poor

30 Mar 2026

Thomas

If you just need a place to rest this is doable but I wouldn’t pay more than $80 or so a night. I had to checkin and checkout at the casino up on the hill which was a pain. No front desk staff (front of lodge was locked up). Coffee pot but no coffee in the room. The door lock chain was pulled out of the wall, the bathtub handle came off in my hand. Beds old and on squeaky metal frames. Just really run down. Maybe the casino hotel is nicer and this is bottom barrell at their lodge at the bottom of the hill. If you have to stop in this town overnight, the Country Inn of southern end of town is nicer.

Self

4/10

Poor

29 Mar 2026

Jerry

If you were going to the casino and you have a night of gambling and drinking, I give it five stars. And that is the only way that you can stay at the lodge after the first night there I regret it ever booking it you had to go from the lodge to the main casino up on the top of the mountain first off to get checked in then back down to the lodge. The beds were horrible. It made it impossible to sleep on unless you were completely intoxicated after going out for a day I expected to have at least the room cleaned up and fresh towels, two rooms to seven people in our party and they couldn’t even replace the towels getting a hold of the front desk by their phone was impossible because it didn’t work so after having to make a long distance call with no service I finally got towels if you want to drink the night away and gamble and then pass out in a super on the bed, you’re fine other than that go somewhere else

Family_with_children

8/10

Excellent

29 Mar 2026

Fernando

Room was clean, there was a shuttle to casino. Only negative was no refrigerator in room.

Family_with_children

10/10

Exceptional

29 Mar 2026

David

Great stay here.

Partner

10/10

Exceptional

28 Mar 2026

Cynthia

Everything was good …the cave restaurant was not as great considering the prices but other then that all was great

10/10

Exceptional

28 Mar 2026

Chaetton

Clean room

8/10

Excellent

27 Mar 2026

Tiffany

The lodge @cliff castle is separate from the hotel @ cliff castle. You must check in @ the hotel then drive down to the lodge. Place was clean, budget friendly, bare necessities spot to stay for the night. Hot water worked. No microwave, no fridge, breakfast not included. It was late, I was driving long distance & just passing through. So this was good for my needs. I would stay here again if need be. I saw a pool @ the hotel but not sure if it’s open to lodge guests. (Most likely not)