Name: Hotel O Eureka Springs - Christ of Ozark Area
Address: 3169 E Van Buren, Eureka Springs, 72632, US

8/10

Excellent

18 Jul 2026

Arthur

First of all, no continental breakfast during the week. Nowhere does it say that. When I mentioned it to the owner he just sort of smiled. We were 3 couples traveling together. 2 if the other couples had trouble getting hot water. We did not. Also, one room smelled terribly like cigarette smoke. Even though they advertise no smoking or vaping, not everyone abided by the rules.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Sherri M

The front desk agent was so sweet. I would stay again just because of her!

Friends

10/10

Exceptional

16 Jul 2026

julie may

The receptionist was accomodating.

Self

2/10

Poor

15 Jul 2026

William

First problem was although I booked our room several days before arrival, our room was not ready at check-in and they kept us coming back every 15 minutes for an hour. After waiting an hour and dragging all our stuff up a flight of stairs, we discovered we only had 1 card key (3 people) and card key didn’t work and we had to get another. At first look, the room was spacious although a little dated. We soon discovered many issues with the amenities. There was no bedding for the pull out sofa and we had to improvise the first night because no one was at the desk. We had to ask twice on the next day before they finally brought some. The hair dryer caught fire and smoke came out upon turning it on. The shower was extremely slow to drain. There was no ice available often. There was no breakfast except on the weekends . We did not stay on the weekend, therefore we had to buy breakfast everyday. The cups provided in the room were flimsy and not replaced when the room was cleaned. Also, there was a communication problem with the service desk and they spoke very little English. We will never stay here again and greatly regret this trip.

Friends_and_family Family

4/10

Poor

15 Jul 2026

Pamela

There was no top sheet on my bed. They left us 1 and 1/3 rolls of toilet paper for 3 days for four people. The supposed breakfast included two types of cereal with sour milk available and thawed toaster waffles for you to toast

Family

8/10

Excellent

14 Jul 2026

Brittney

.

10/10

Exceptional

13 Jul 2026

Sheila

Our room was very clean. The property was clean and everything was easily located. The gentleman at the front desk was kind and helpful. I would recommend them and would definitely stay again!!

Family

10/10

Exceptional

13 Jul 2026

Hilda

Excellent customer service !

6/10

Pleasant

12 Jul 2026

Matthew

Was the room clean? no. Were the walls paper thin? yes. Was the breakfast inviting? only if you’re from a third world country. But that’s not why you booked this place, you booked this place so you can save the money for the rest of Eureka Springs. If you’re trying to just find a place to lay your head after drinking too much downtown this is the place for you! I would however recommend wearing sandals in the shower as I don’t know when that last time ours was cleaned…

Partner

4/10

Poor

12 Jul 2026

Aymee

The property is run down. Ice machine didn't work. There was hair all over the sheets the first day we arrived. Not very clean. Outlets didn't all work, and there were not many. Staff not friendly. Pool was a nice perk. We brought our dog, which was nice to be able to. But, he is no problem at all, and it was not worth paying $30 extra per day to stay there.

Partner

6/10

Pleasant

11 Jul 2026

Donald

About what you expect for under $100. Room was clean. TV functional, remote mostly so. AC worked. Door locked.

Internet lacking but TV is cable and only moderately affected. Ice machine inoperable but they had a workaround if you are needy. No elevator so be prepared to climb stairs.

If you are staying more than 1 night, bring an ice chest and drinks, toiletries, and alternate entertainment.

Partner

10/10

Exceptional

08 Jul 2026

Cyndi

Room was very nice and clean.

Partner

4/10

Poor

06 Jul 2026

Monica and Anthony

The room was damp and musty. We had noticed the ceiling leaking after a good down pour. The water was falling on and close to an electrical outlet. They did accommodate us arriving in later than office hours which was nice though.

Partner

4/10

Poor

05 Jul 2026

Lona

Parking was good bed was ok, air worked great. but room was not clean there was a lot of hair in shower looked like it had not been cleaned. Room had a lot of dirt on walls the room I got was not the one on the Website overall not a very clean hotel would not recommend !!

Partner

2/10

Poor

05 Jul 2026

Samed

My hotel experience was absolutely terrible. The hotel was extremely old, dirty, and nothing like I expected. Before we arrived, the person at the front desk told us over the phone that we could check in at 1:00 PM, but when we got there, he rudely told us we couldn't check in until 3:00 PM. When we finally got into our room, it was filthy. There were stains everywhere, the shower was dirty with hair all over it, and the room smelled awful. I complained and was given another room, but it was just as bad—and to make matters worse, the jacuzzi had broken glass inside it, which was a serious safety hazard. I can't believe a place in this condition is legally operating as a hotel. If I could have gotten my money back through Expedia, I would have left immediately

Partner

4/10

Poor

05 Jul 2026

Crystal

First I booked on here and she still charged me their walk-in rate.
Granted it was only a few $ more, but still that isn’t right.
We got 2 rooms, 322 was dinghy and they had no hot water for showers.
222. We had flys so bad in there and that was with the air set at 60. We set it low trying to get them to leave, which made it sort of hard to sleep too because it was so cold. We put both comforters on us to keep warm and one smelled like dog pee! And there was dog food on the floor.
The bed was HORRIBLE. Sinking really bad in the middle, I thought it was going to fall through if I moved too much.
Bathroom had the ceiling tile molding and falling in.

I highly suggest looking for something else with there being so many options in the area.

Family_with_children

4/10

Poor

04 Jul 2026

Jessica

Breakfast is only Saturday and Sunday . Breakfast is hamburger buns and cold pancakes. Yes we were just as shocked! Beds were flat spring mattresses with a sheet and thin cover. Would have been more comfortable in a tent on a cot. Pool only open til 8pm. Shower had duct tape covering a hole of some sort. Doors did not dead bolt bc there was no hole for the deadbolt to go in. And you can see light thru the door at nighy. The view from the balcony was gorgeous. Great if you literally need to sleep for 8 and then leave… but 8 hours of quality sleep could be had at other places. The front staff was super nice.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Larry

A excellent place to stay

Partner

8/10

Excellent

03 Jul 2026

Angela

It was okay place to stay

8/10

Excellent

03 Jul 2026

Taelor

Clean & cute motel! We would stay here again. We have kids and they enjoyed it - the pool looked nice and refreshing. I would recommend.

Family_with_children

8/10

Excellent

02 Jul 2026

Sarah

Not the newest property, but needed some upkeep. Bathroom fan was about to fall out of the ceiling and finish nails poked out from around the bathroom door. Room overall smelled musty. But was centrally located and the staff was nice. I needed coffee and towels from the front desk and they were attentive.

Partner

8/10

Excellent

01 Jul 2026

Connie

I liked the fire pit in the back and the pool, but pool needed to be service.
The water did take a while to warm, ice machine was broke, but accommodations were made with a cooler with ice

The breakfast was only for weekends, which was in fine print.

Bed was sagging in the middle making it difficult to get comfortable

Family

10/10

Exceptional

28 Jun 2026

Rabecca

Clean, comfortable bed, but needs usb chargers ans is not soundproof

Partner

6/10

Pleasant

28 Jun 2026

LISA

Breakfast was very low selection and no space was really provided to ensure enough hotel guests room to eat in the dining area.

Family

4/10

Poor

28 Jun 2026

Scott

The facilities as a whole seemed clean, but my room was not very clean and showed a lot of wear. Unfortunately, as soon as I sat on the bed, a flea jumped on me. It could’ve been a coincidence or anomaly, but I had several bites on me the next morning. Didn’t see any bed bugs luckily.

Self

2/10

Poor

23 Jun 2026

Brianna

The room smelled terrible and was very outdated. Staff was not friendly. The only reason I booked this place was for the pool and the in room hot tub. There's a reason there aren't many photos.. I wouldn't let my kids swim in the pool because it was full of debris and very cloudy. I booked a two day stay but decided to leave early the first day because it was just a disappointment. The sign in the parking lot warning visitors to lock their cars says it all.

Family_with_children

10/10

Exceptional

20 Jun 2026

Monica

This was nice and off the main strip. Bed was extremely comfortable!

Partner

4/10

Poor

20 Jun 2026

Lorna

The hotel was somewhat charming. The owner operater was friendly. The Tub and Shower had hair in them and the air conditioner in the room did not work well. We rented a suite. All of the suites are up stairs above the owners living quarters and the reception area. Uncomfortable bed with only a thin coverlet and small pillows. Matress needed to be replaced.

Pet

6/10

Pleasant

20 Jun 2026

Elizabeth

This place looks nicer on the outside than it does the inside.
The rooms are old and dirty but I didn't see any bugs.
The bed was horribly uncomfortable. Felt like sleeping on the box spring.
It's a place a to sleep

Family

10/10

Exceptional

16 Jun 2026

Shelby

We had the King Jacuzzi suite and everything was clean plenty of room. It was great for our anniversary.

Partner

10/10

Exceptional

14 Jun 2026

Daryl

The motel has a touch of character to it and was well maintained. The room was very nice and the microwave and refrigerator were essential for me. The lobby was very beautifully decorated. The gentleman at the desk was always helpful. I had no concerns at all while I stayed there. It’s just a short drive to Historic Eureka Springs.

Self

4/10

Poor

14 Jun 2026

Amber

I was told I was booking a jetted tub room. I get there and I am told they only have King rooms with jetted tubs. I was told I booked a balcony room. I had NO balcony. Breakfast was options of muffin and oranges and bananas. The booking description is very wrong!! Disappointing

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Abigail

Room was clean, bed was comfortable, tv didn't work well, but we didn't really use it anyway haha

Partner

10/10

Exceptional

02 Jun 2026

JOSEPH

The room was clean with a comfortable bed. The staff were friendly and accommodating. Great for the price.

Partner

8/10

Excellent

31 May 2026

Carla

Over all good stay

8/10

Excellent

26 May 2026

Pamela

It is a good decent place to stay

Friends_and_family Family

2/10

Poor

25 May 2026

David

Thea room was musty and the carpeting in the bathroom was damp. Which is probably why there were knats in the room. We had to purchase plug in room fresheners and candles to be able to handle the smell.
The only plus was the bed was comfortable. We will not book this hotel again.

Partner

6/10

Pleasant

25 May 2026

Megan

The property was alright. We booked a suite and I don't think it was worth the $150 for one single night. The wallpaper was peeling and my husband had to scrub the juzzuci tub out before we used it. The staff were really nice but overall probably wouldn't stay again.

10/10

Exceptional

24 May 2026

Effie

Clean and friendly staff,

Partner

6/10

Pleasant

24 May 2026

Alisha

It was ok.. one of the beds were broken.. found a couple of dead roaches n the drawer by the beds and one of the dresser drawers was broke.. we had super loud neighbors.

Friends

6/10

Pleasant

23 May 2026

Tom

Breakfast was a big disappointment.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Anne

We requested a ground floor room with the spa tub. We were told there were \"5 or 6\" stairs. We both have physical issues. There were probably 10 stairs to get to the room. It was not easy.
The key card took several times to work; the door handle was loose.

Friends

8/10

Excellent

11 May 2026

Patty

Meager continental breakfast. Convenient parking. Clean room. Friendly staff.

Friends_and_family Family

10/10

Exceptional

10 May 2026

David

It was great my wife love it we had a lot fun

10/10

Exceptional

09 May 2026

Michael

We loved the jacuzzi room! And the man at the front desk was extremely helpful, professional, and friendly.

8/10

Excellent

26 Apr 2026

Barbara

It was a pleasant stay , I would stay there again

Family

8/10

Excellent

26 Apr 2026

Sathya

Good place, friendly staff

Friends

8/10

Excellent

07 Apr 2026

Tiffany

Stayed at this motel twice now. Both times were good. Beds are super soft, almost too soft lol out of 5 pillows 4 were hard and flat. The rooms are a bit outdated but you get what you pay for so not bad overall. Will stay again.

Partner

4/10

Poor

05 Apr 2026

Brittany

The best part of this place is the parking lot,because at least you don’t have to stay there long.

The room itself is a mess: peeling wallpaper, filthy carpet, flaking lampshades, and bedspreads that look like they’ve survived a decade of bad decisions. It feels less like a hotel and more like something that should’ve been shut down years ago.

Outside isn’t any better. There was a man wandering around, clearly out of it, having full conversations with the air. Whether he’s a resident or not, it doesn’t exactly scream “safe, relaxing stay.” Add in a rain-soaked, disgusting couch sitting outside the owner’s area, and the whole place just feels grimy and neglected.

We were placed right next to the owners, who made sure our morning started early with plenty of noise. So much for rest.

The “professionalism” is laughable. I was told to call and confirm my Expedia reservation, already odd, and when I did, the phone was answered with a casual “hello?” like I’d dialed someone’s personal cell. The one bright spot was the woman at check-in, she was kind and helpful, and frankly deserves to be running the place instead.

Only redeeming quality? The beds were surprisingly comfortable. That’s about it.

This place doesn’t just fall short of expectations, it limbos under them. It gives off strong scam-adjacent vibes, and while I wasn’t expecting luxury, I was expecting basic cleanliness and professionalism. That bar was not cleared.

Just a bad deal.

4/10

Poor

30 Mar 2026

APRIL

NO FREE BREAKFAST UNTIL APRIL. HOTEL NEEDS MAJOR UPDATES

8/10

Excellent

30 Mar 2026

Elizabeth

The room was ok. The bed was comfortable enough. The bathroom was a bit tight, but the rest of the room was spacious. The staff was friendly and helpful.

Partner

10/10

Exceptional

28 Mar 2026

Robin

The bed was super comfortable!

10/10

Exceptional

25 Mar 2026

Abhijit

Very nice and clean property and well maintained also staff is good and helpful

Family_with_children

4/10

Poor

23 Mar 2026

Albert

First, the staff seemed very nice when I checked in. The hotel was not nearly full and I am disabled from multiple strokes and I was given a room on the second floor (stairs climb-up). I explained that and was still offered the same room. The first night was ok, but the next day when I went out, I came back and the key did not work. I had to go all the way down to the office and then all the way back up to get in my room. Later that night, (in a half full hotel) guests were put in the room right next to me. They proceeded to have a party in the room. NOISE and a strange smell began emanating from the room into mine. I would have called the office, but. there were no phones in the room. There was no soap in the shower and the trimming around the tub was coming loose with nails exposed. I got up early on my last day and notified management upon departure. The location was the reason that I booked this place, but I would not do it again. Sorry.

Self

10/10

Exceptional

22 Mar 2026

bradley

This place was amazing! Great friendly staff. Will definitely be staying here again. And also excellent prices.

10/10

Exceptional

20 Mar 2026

Courtni

Very accommodating, COMFY BEDS!

4/10

Poor

16 Mar 2026

James

This was a last minute booking for my son and for the price I can't complain too much however, no towels in the bathroom and the bathroom light was out. Other than that it fine for an overnight.

Self

10/10

Exceptional

16 Mar 2026

Tabitha

Very clean room, staff was friendly, getting ice was a little issue as there wasn’t any. Hot water in the shower was a little tricky but all in all was a very pleasant stay. Would definitely stay again

6/10

Pleasant

15 Feb 2026

Crystal

There was blood on sheets of blanket and balcony was very shaky and paint came off on socks from balcony. Had issues with the shower squeaking loudly while running water. But for the most part it was clean.

Leisure Family

6/10

Pleasant

14 Feb 2026

Brandon

There were spiders in the bathroom and my daughter is scared of spiders. The bathroom could have used a dusting, too.

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Christine

The room was okay
No big issue, but what stood out was the management the front desk person was friendly and took the time to talk about our fur babies stood out was t

Leisure Pet

2/10

Poor

19 Jan 2026

Lisa

The place is very dated, with old carpet, no curtains, and unrepaired screw holes in various places. There was evidence of previous flooding on the bathroom door and the door frame had been previously broken and not repaired. Mini-fridge freezer had water in the bottom. The room was freezing. We knocked the thermostat up to 90 and it never got any warmer. After 20 minutes of questioning our life choices, we left and went to another hotel.

The gentleman at the counter was friendly at least.

Partner

10/10

Exceptional

26 Dec 2025

Jessica

Easy parking friendly staff

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Donna

Joe was very nice and very very helpful!! We are already booking again for next year!!!

Friends_and_family Friends

10/10

Exceptional

21 Dec 2025

Donna

Yes this has been the most amazing stay we have had and we travel ALOT!!!

Partner

10/10

Exceptional

19 Dec 2025

Keila

Clean room, nice staff, great price!

Leisure Partner

8/10

Excellent

30 Nov 2025

Joy

Price was within range for the season and easy to access. Area was all decorated for Christmas and looked great.

Leisure Family

4/10

Poor

28 Nov 2025

Sydney

We found bedbugs in our room so we left. There is no full time help at the motel they have a number posted on the door. Once bedbugs are discovered, I do not want another room, so I would expect to see an apologetic refund & response. I have not requested my refund for not staying the entire trip since no one was on site so can’t comment on service. Once I do, I’ll try to remember to update my post.
I did report that the tv didn’t work to the maintenance man and he immediately took care of it.

Business_and_leisure Friends

10/10

Exceptional

21 Nov 2025

Barbara

Good stay

Leisure Family_with_children

6/10

Pleasant

17 Nov 2025

Angela

Check in was easy. The rms were out dated and kinda had a smell. Beds were very soft and felt old.

Friends_and_family Friends

6/10

Pleasant

16 Nov 2025

KAREN

The staff was very helpful and professional. The Mgr. came to our rescue when needed. I wish they had walk in showers as it was very difficult to step over into the high suded tub safely. The room furniture should be checked each time after a stay. The drawers knobs kept coming off on each side. Otherwise the stay itself was over-all workable. The staff was outstanding!!!!

Business_and_leisure Family

8/10

Excellent

15 Nov 2025

bonita

Decent room, clean, safe, quiet... needs better water pressure

Leisure Family

10/10

Exceptional

14 Nov 2025

Cory

Great customer service

Leisure Partner

8/10

Excellent

13 Nov 2025

Malissa

Nice clean comfortable room

Leisure Pet

10/10

Exceptional

09 Nov 2025

Deborah

Room was nice,staff polite

Partner

10/10

Exceptional

05 Nov 2025

PARTS

Clean rooms, mattress was better that I expected.

Leisure Partner

4/10

Poor

02 Nov 2025

Judy

Parking seemed safe. Outdoor chairs were not clean. Ice machine broken. Toliet leaked and bathroom smelled like urine. Indoor chair stained, I would not sit in it. Beds were comfortable. Staff was friendly.

Leisure Family

4/10

Poor

02 Nov 2025

Sally

Shower was terrible. Knob on handle loose, standing water, one dim light. Horrible water pressure. In need of remodel badly.

Business_and_leisure Partner

8/10

Excellent

02 Nov 2025

Steven George

Good price for a stay.

Leisure Family

2/10

Poor

30 Oct 2025

Misti

There was no ice machine on the premises. The staff was very rude. The room had a very strong nasty smell. I had to leave a day early and then refused to refund me for the 1 night I wasn’t staying. I will never go back to this hotel again. I will stay somewhere else.

Leisure Partner

4/10

Poor

29 Oct 2025

Lizabeth , Kenneth

Expedia screwed up our reservation so the motel tried to charge us more, then tried to charge usfor damage that was already there. Would not go back

8/10

Excellent

28 Oct 2025

Shawna

The desk clerk was friendly. The location was convenient. Our room was clean. The balcony was a plus! The deferred maintainence was noticeable- the bathroom floor has peeling around fixtures, and the beds were thin and hard-up tilted, there was kissing caulk

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Tahni

Bed and pillows were comfortable, staff was courteous and friendly. No breakfast on weekdays, office doesnt open til 8, we left at 630am Monday.very old and dated, badly in need of new carpet. Coffee maker still had someone elses coffee in it, Aaaack.otherwise clean.

Leisure Family

8/10

Excellent

24 Oct 2025

Timothy

Not enough parking

2/10

Poor

23 Oct 2025

Cananda

Horrible experience! We had a strong cleaning smell in the room that wouldn’t go away. We finally found a cheap pine air freshener they stuck in the air vent the next day. Smell never left the room. Beds are thin, bouncy and have springs poking you. You can hear everything from next room and upstairs. No ice machine just a small cooler with limited ice. Only plus was AC worked well.

Leisure

6/10

Pleasant

19 Oct 2025

James

Was an ok place to sleep for our quick trip

Friends_and_family Family

4/10

Poor

19 Oct 2025

Kristi

Small breakfast area with few options. Room not clean. Unsafe stairs leading to our room.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Virginia

Nice gentleman at the front desk

10/10

Exceptional

12 Oct 2025

Kay

The staff was very helpful and nice.

8/10

Excellent

08 Oct 2025

Sandra

Bed covers were thin. Room had a musty smell. Out dated.

Leisure Partner

8/10

Excellent

07 Oct 2025

Russell

Overall the room was clean and the staff was very helpful and friendly. Only issue was no hot water in the sink but we had it in the shower.

Partner

4/10

Poor

02 Oct 2025

Alan

Not kept up

Friends_and_family Friends

8/10

Excellent

02 Oct 2025

Charles

Enjoyed the stay!

Business

2/10

Poor

25 Sep 2025

Caleb

They advertised a breakfast which is why we picked it but they dont have that. Kinda un happy because we could go elsewhere for cheaper and not have to spend money on breakfast. Now we're almost double of what we would have to do to go somewhere else. not entirely happy wish I could get a partial refund

10/10

Exceptional

21 Sep 2025

Phil

Vaca getaway

It was great. Very friendly staff, clean room. Jacuzzi was very nice after a long day in the caves & going up & down stairs. It was just the room my husband & I needed.

Partner

10/10

Exceptional

20 Sep 2025

Thomas

liked the room upkeep of condition

Didn't like no full time attendant

2/10

Poor

15 Sep 2025

Paul

⭐ 1 Star (would give zero if I could)

I booked this hotel months in advance, expecting it to look like the pictures. Instead, we walked into a dark, depressing living room with one lamp, one tiny window, and no ceiling light fixtures.

The problems didn’t stop there:
•The patio door had water damage with water literally dripping down the doorway.
•The bed was disgusting — brown stains across it and red specks at the foot (which looked like dried blood/possible bedbug evidence).
•Carpet was filthy, stained, and clearly unvacuumed.
•Lamps had mold growing on the rings.
•The front door trim was chipped and falling apart.

We were in the room less than 30 minutes before deciding it was unlivable. When I asked the on-site manager for help, I was told: “You booked online, nothing I can do.” No refund, no solution. I was forced to rebook elsewhere at my own cost.

This wasn’t some budget roadside stop — this place cost over $500. After filing a dispute, I was told to wait 72 hours, but the hotel never answers their phones and we are still out the money.

This place is unsafe, unsanitary, and a total scam. Do not trust the photos. Do not trust the management. Save yourself the headache, the health risk, and the lost money.

I have photos but they won’t let me post them at this time.

Leisure Family

6/10

Pleasant

15 Sep 2025

Alyssa

Good enough for one night

Very very old motel, smells a little funky and the towels are absolutely tiny. Bed was clean but there was a sock under the bed

Partner

6/10

Pleasant

14 Sep 2025

Melissa

Fixed issues fast

Our first room was dirty , cob webs and spiders and bed bugs, immediately went to the office and ask for a different room, they were prompt with giving another room, 2nd room was great, outdated though. Friendly staff

Business

8/10

Excellent

12 Sep 2025

Mary

Hotel O

It was outdated but the staff was very friendly.

Friends_and_family Friends