Candlewick Inn And Suites

4/10

Poor

16 Jul 2026

Dakota

None of the pictures of the place are accurate to what the reality is, and the pool is padlocked so we couldn’t even use it. Love eureka springs though, it was worth it

Friends

10/10

Exceptional

15 Jul 2026

Kevin

AC was amazing, clean room, love the decorations and how modern like it was

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Jocabed

Honestly you get what you paid for. We had a negative experience mainly due to the fact that we were locked out of our room. When we sought assistance they were unable to help us and gave us a second room however our stuff was already inside our previous room. Also the second room was smoker friendly and had carpet which the room we had reserved did not. Thankfully my husband insisted and managed to get our room to open while I was getting our little one to bed. I immediately got him ready and we went back to our room.

6/10

Pleasant

05 Jul 2026

dawn

The property exterior is in disrepair and is offputting. The pool is a disgusting mess. It would have been nice to have been alerted to this; especially during the heat wave. The interior of the room is clean and comfortable. Housekeeping did a wonderful job. Customer service via a phone call was excellent and accommodating. No human interaction and no one is on property if that matters to you. Parking was tight. I would not recommend based on the exterior and lack of pool.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Annika

Our room was great, clean, comfortable bed and quiet. Disappointed that the pool was green and unusable.

Partner

6/10

Pleasant

28 Jun 2026

John

The Room is great. But the exterior is in disrepair, middle of June, pool non operational plus the atmosphere is very sterile there and you can’t even walk into the office unless it’s breakfast hours so if you want a place to pass out this is your place. If you want to anything besides sleep then maybe consider spending more and staying closer to the center of old town

Self

6/10

Pleasant

26 Jun 2026

Michael

Be aware - nothing in Expedia says it during reservation process - nobody on site, phone goes to voicemail (\"you've reached us after business hours\"), ring doorbell goes nowhere. 10:10 pm. Had to pay a buck and a half for a 1.5 star down the road and no refund.

Hotel communicates AFTER YOU PAY and only through Expedia message - you must have your computer or Expedia app AND signal and check for the door code and apt number sometime before you get there. I didn't check my PC after I hit the road. Got to stay down the street for a buck and a half extra.

Figured it out when I logged into the XYZ inn and got Expedia messages going, but I already paid again at the XYZ. \"What can we do to make it right\" was communicated, I replied with \"subtract the Expedia fees and split it with me.\" No reply.

Two story, outdoor entry place, office with taped up messages with phone number to call (didn't work). If you aren't OK with stairs, I don't know how they'd assign a room. Can't say anything about the inside (unfortunately) but the XYZ was pretty gross. Definitely older 1970's vibe in the town. Most of the hotels on the block were also unmonitored.

2/10

Poor

25 Jun 2026

Cole

Do not stay here! Got covered in bites presumably from bed bugs during my stay, with no help from the staff other than switching to the room right beside the one with bed bugs, the pool was darker green than the lake and of all the places I’ve stayed over the years this was the least secure room I have ever seen

Self

10/10

Exceptional

22 Jun 2026

Amy

Renovated old timey hotel. Only the rooms are renovated. The decor is boho and nice touches in the rooms.
Only downside is no ice machine. Other than that no issues. Check in in contactless. Love that

Family

2/10

Poor

21 Jun 2026

Brandy

There is no staff at this location. To check in u had to call, the pool was not maintained to be open, we used the hotel next doors pool, no staff to accommodate needs such towels we had to travel to buy our own while staying just to have enough for 1 each of us.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Angela

This was an average hotel could have been better but some things were left unclean.

Partner

2/10

Poor

20 Jun 2026

lee

There was no insight personal. Outside of property looked like it was abandoned. Had to call a number on office door to get a code to get in our room and get the room number.
Had to call someone to get bathroom tissue.

Partner

4/10

Poor

14 Jun 2026

Malinda

Do NOT stay here! The room was old with stains on the carpet and a few spots on the bedspread. The bathroom was clean. No staff on site just a number to call to get the key cofe to get in the room. I do not know how this place can have 8.6 out of 10 reviews. Maybe we just had a bad room but we will never stay here again.

Partner

2/10

Poor

14 Jun 2026

Lee

only way to talk to someone was by phone. tv would not work. got moved to another room. no room service on saturday. called about service and was told be there next day. it is not like it was years before. will not stay again.

Partner

8/10

Excellent

13 Jun 2026

Neil

The Candlewick Inn was easy to find. Our room was very clean and renovated. The bed was a comfortable memory foam mattress. We enjoyed our stay, which was a late arrival and early morning departure. We needed a comfortable place to stay, and we got that.

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Christian

Room was clean. How ever shower curtain smelled like mildew. Ice machine was not working.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Cayla

Super convenient and easy access, interior of room was super nice

Partner

2/10

Poor

09 Jun 2026

Shawn

This property was not maintained at all, pool not useable locked up, office hard to deal with, ice machine broken.

Partner

10/10

Exceptional

31 May 2026

Darrell

Bed slept well, easy in and out

Self

6/10

Pleasant

27 May 2026

Sabrina

Rooms were fine. But we did not get the ones pictured on the website. Ours were not updated with the vinyl floors and new bathroom. But they did have an updated mattress which was good.

Family

10/10

Exceptional

27 May 2026

Patrick

Great clean room. Staff was great. All good for my budget.

8/10

Excellent

26 May 2026

Amy

Room was clean, beds were comfortable. AC worked good.
There was no staff that we seen, a code was sent to email, which was fine, but wish we would have known ahead. The doors and locks worked, but looking at them had us worried.
The pool was not open.

Partner

4/10

Poor

24 May 2026

sonja

The bed wasnt any better than a hide away sofa bed. Hard as a rock

10/10

Exceptional

09 May 2026

Elizabeth

Check in was very easy. Staff friendly and room was great. Will definitely stay again in future.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Amanda

Very clean and updated room. Will be back.

Friends_and_family Family

10/10

Exceptional

02 May 2026

Robert

The room was nice and decorated in a retro feel.

Partner

2/10

Poor

20 Apr 2026

Tim

Stay away. No ice machine I could find, no pop machine. No phone. No full time staff. Just a joke.

Partner

4/10

Poor

20 Apr 2026

Tim

Stay away. No ice machine I could find or pop. No phone or full time staff. Not really a motel!

Partner

10/10

Exceptional

20 Apr 2026

Alicia

Clean room, super comfy beds. Loved the keyless entry.

Self

8/10

Excellent

20 Apr 2026

Randy

The location, the rooms & beds, the parking, and the price were all very good!

Family

4/10

Poor

19 Apr 2026

Tim

Rooms clean, a/c heat worked good. No staff. No maids, coffee after first day

8/10

Excellent

19 Apr 2026

Cody

Our room was clean but our shower flooded half our room and when I went to the office to get more towels no one was there, there also was no one there when we arrived before closing time. Other than that the stay was pleasant.

Partner

10/10

Exceptional

15 Apr 2026

Linda Maria

Everything was great but the TV didn't work I was offered to switch another room but it was okay 👍

Self

8/10

Excellent

10 Apr 2026

Colleen

Cute little room. Down side is there was no one on the property when we got there or needed something. Door wouldn't unlock, then the tv didn't work. Once it was all sorted we enjoyed our stay here. It was quiet and close to everything.

Partner

8/10

Excellent

02 Apr 2026

Nicole

Parking was nice. I parked right in front of my door. Staff was friendly

8/10

Excellent

29 Mar 2026

Mal

Very easy to find and super convenient check in and check out! This location is about 5 minutes from downtown and right next to an antique mall and a fabulous Irish restaurant. It is a very simple room with firmenory foam style beds that were very comfortable!
This was perfect for our needs for a quick weekend get away!

Pet

10/10

Exceptional

27 Mar 2026

Angela

Nice updated room and the office staff were very friendly and helpful. We would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Jacinda

The rooms have been remodeled and look like the pictures. They have very nice details & features, i.e. light fixture, sink, larger fridge. They have really spruced up what appeared to be an old property. It was very quiet & nice. It is right on the trolley route. The beds & pilliws were amazing and soft. I have trouble sleeping for more than 5 or 6 hours a night at home, but I slept a solid 10 hours on this overnight trip!! That alone was worth the trip. Check in is a breeze. You get a text with a link to do complete a pre check in form. Once you do that, you are sent a code & you can bypass the office, if you want.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Renee

The updated side was like staying in an airbnb!❤️There were no hotel vibes. It was excellent! I had 5 rooms on the other side of the building also and they were super clean and comfy. All the mattresses are new and like memory foam. The girl at the front desk was super sweet and helpful. We go to eureka springs alot and Im not sure why we have never booked here before but will definitely be back! All around 10/10 experience at this cute little hotel.
Oh! And there is a food truck and antique store right next door. Literally 50 steps away.

Friends_and_family Friends

6/10

Pleasant

22 Mar 2026

Courtney

Just ok. Bed wasn't comfortable, there weren't any bath towels in the room and the soap dispensers were empty. Location was convenient and price was reasonable but wouldn't stay again.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

michael

Good location with a downtown trolley bus stopping right outside.
Clean and tasteful rooms.
The receptionist Gabriel went above and beyond being helpful.
Good value for money motel that l would stay at again if l go overnight to Eureka Springs.

Self

10/10

Exceptional

06 Jan 2026

Doris

Great location very close to a trolley stop. Updated rooms with comfortable beds. Shawn, who I believe was the manager, was a joy.

Partner

10/10

Exceptional

16 Dec 2025

Nonamarie

Yes

2/10

Poor

08 Nov 2025

Ali

Staff was very rude and a pair of dirty underwear was in the room with blood on it

Business_and_leisure Family

6/10

Pleasant

02 Nov 2025

kirk

Not sure about all rooms but our first room the heater did not work so we sent a text and was told to move to the room next door. Everything was done online via texting ncluding check in and check out. Both of these rooms looked nothing like the rooms in the photos so maybe we were stuck in old rooms because we had a special Expedia rate. Room difinitely were old but seemed mostly clean. Heaters and air conditioners old and quite noisy.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Pat

Very clean room, friendly staff

Partner

10/10

Exceptional

29 Oct 2025

Kenneth

Hidden gem.

Partner

8/10

Excellent

27 Oct 2025

Mary

Rooms are very nice. You have to like extra firm mattresses, which we do, because they are like backboards. Staff was friendly and helpful. My only complaint is people smoking outside their rooms instead of away from the building because you cannot leave your door open for fresh air, smells like smoke.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Katherine

Overall perfect for our stay. Convenient location and easy access

10/10

Exceptional

14 Oct 2025

Annette

Everything was to my satisfaction 😍

Partner

8/10

Excellent

20 Sep 2025

Michael

Improving!

Looks like they have done some remodeling. Room was nice. Needed to make sure their supplies were restocked. (no body wash or hand soap)

Partner

6/10

Pleasant

13 Sep 2025

Rylee

You definitely get what you pay for. I did find a couple bugs (dead and alive) in various places, including in one of the beds. But other than that, it seemed pretty clean. It was a good, cheap place to stay and gave us a comfortable bed to sleep on so it did the job!

Leisure Friends

10/10

Exceptional

12 Sep 2025

Kathleen

Our room was super clean and very modern/updated, with super easy check in/door access right on your phone

The area around the motel could have been a bit more tidy, looked like the steps hadn't been sweep for a while and could use a coat of paint

Overall was very pleased and will stay again, mattress was sooooo comfortable, slept like a baby

Leisure Partner

10/10

Exceptional

08 Sep 2025

Alvita

Everything about this stay was great.

Friends_and_family Family

8/10

Excellent

06 Sep 2025

Hailey

Room was clean and easily accessible. The shampoo and bidybwa

10/10

Exceptional

04 Sep 2025

russell

Great family friendly hotel!!!

Such a nice stay!!!! It was great to have my daughters stay us. The VW weekend is always a great time!!! Definitely love this hotel and will stay again next time!!!

Friends_and_family Family

6/10

Pleasant

03 Sep 2025

Brandy

I got a call the week before saying our penthouse room had been flooded and was no longer available. They offered a different room. Pics of the new room looked good. We arrive later than planned due to traffic. The room was fine. There was dirt on the floor but that wasnt a deal breaker. We noticed the coffee pot but there wasnt coffee or cups. There were 3 or 4 creamers and a coffee cup collar. The coffee pot and coffee station were covered in dust. You had to request maid service by hanging out the tag that has do not disturb on one side and maid service requested on the other. This we did not know. So no clean room for us on saturday. Hubs went to the office and got dry towels and thats when we found out about maid service requests. Ive never stayed in a hotel that I had to request maid service. So dirty floors were going to be for a Sunday. We put the maid service tag out sunday. They literally brought clean towels and took the wet ones. Floor was still dirty and trash was full. The cob web was still on the overhead light as was the spider egg sack was still in the corner of the ceiling. The shower curtain didnt have a liner so every time we showered the curtain got wet as did the floor. The sheet on the king bed was really small a d we found it all night. Bed were really firm. A little to firm for us. After getting annoyed by the lack of maid service, I started really looking. The place was dirty. Build up on soap dispenser.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Ruben

Convinience

Leisure Family

10/10

Exceptional

12 Aug 2025

Kerwin

Weekend getaway

We were very pleased with our stay at the Candlewick Inn. The room was very clean and it was nicely decorated. We would definitely recommend staying here. It’s conveniently located close to downtown and lots of restaurants nearby.

Partner

10/10

Exceptional

05 Aug 2025

Preston

Nice

It was decent and nice friendly and easy of checking and out.

Business

8/10

Excellent

22 Jul 2025

Verified traveler

Give it a go!

The check in was simple and quick, just pick up the key and go. The room was clean, the bed comfy; overall a good experience if you're looking for an affordable stay in Eureka. Only one small suggestion would be to leave the WiFi password displayed somewhere in the room. Otherwise, not bad, not bad at all.

Friends_and_family Family

10/10

Exceptional

19 Jul 2025

Alfredo

The place was amazing. Was not expecting everything for the affortable budget. It was worth it. Will reserve again in the future

Business_and_leisure Partner

8/10

Excellent

16 Jul 2025

Ariona

I booked the penthouse for my 30th birthday trip. We had arrived early into town and knew check in was at three but thought we would check and see if the room was ready. The front desk woman was amazingly sweet and hospitable. It turned out we could check in about 45 mins ahead of schedule. The drive down to the pent house is steep. We found it easier to back down the diveway since the other side of the drive way that would normaly be used to leave... the gravel was a little washed out. There is a cute firepit area outside of the penthouse. Upon entering the penthouse i was stunned. It was beautifully decorated and spacious. The electric fireplaces were a nice touch too! Loved having a full sized refrigerator and a toaster oven. There was a big dining area with room for 6 people which came in handy when my girlfriends staying in

10/10

Exceptional

14 Jul 2025

Paige

Surprising Charm

We decided to check out the area based on recommendations of family that come to Eureka Springs often. I’m super picky and usually prefer to stay at higher end hotels but I loved the look of this room and I am a sucker for places trying to bring something old back to life. My husband was surprised when we pulled up and said there was no way the place was up to my standards until we went into our room. The room was beautiful even though the beds were a little stiff for me, he loved them. Parking was a little bit of a pain the second night but nothing too crazy. Just had to park at the back of the building. Over all would recommend this motel to anyone.

Friends_and_family Family

6/10

Pleasant

09 Jul 2025

Daniel

Needs work

10/10

Exceptional

07 Jul 2025

Verified traveler

My husband and I have been going to Eureka Springs for a while now, and it was our first time staying at the candlewick inn and it was great! The only complaint was it was supposed to be reserve now pay later and we were charged before we got there my husband and I like to see what we are getting into before paying because pictures can be deceiving when it comes to some hotels.

Partner

10/10

Exceptional

07 Jul 2025

Zachary

Fantastic!

They were great and understood that we had a family emergency and had to cut our trip short. Room was very clean and newly renovated. Area was great!

Partner

6/10

Pleasant

06 Jul 2025

Blake

The hotel room itself was nice. The decor was nice, the bed was comfortable. My husband didn’t like how noisy the AC was but I’m ADHD and I need noise to be able to sleep. I put out the sign for maid service and the maid never came so I had to find her to request more towels. It was in the cheaper end of the hotels around. We had a room that had a connecting room and I could hear everything going on in the connecting room when I was trying to sleep. 4/10

Leisure Partner

2/10

Poor

05 Jul 2025

Joseph

Bad Experience

Outside of hotel is very dirty and run down. The pictures online do not match. The woman working the front counter was extremely rude. We requested a full refund and stayed at another hotel. The property manager was very kind and understanding.

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Todd

We were on bikes and the staff was very hospitable offering rags to wipe our bikes down when we needed them or just anything we needed a bike parking area for them would be a huge improvement there weee several places to eat within walking distance

Leisure Family

10/10

Exceptional

17 Jun 2025

Crystal

Great stay for Pride Weekend.

Partner

10/10

Exceptional

11 Jun 2025

Laney

The stay was perfect. Only improvement it needs is exterior. Otherwise great! Love the upgrades

6/10

Pleasant

03 Jun 2025

Cornelia

poor outside condition

the outside wasn't in good shape. rooms clean bed not comfortable and I tan and some tanning residue got on sheets. so I was charged 30.00. It comes out with bleach. never had that happen

Partner

10/10

Exceptional

03 Jun 2025

BARBARA

The room was beautiful!! Newly decorated.

Partner

10/10

Exceptional

30 May 2025

Louis

Updated room very clean.

Partner

8/10

Excellent

26 May 2025

Fredfie

Very nice

10/10

Exceptional

08 May 2025

Tom

Great value and great lication

Leisure Partner

10/10

Exceptional

27 Apr 2025

John

Pleasant Surprise.

The space for the price was amazing! Much more private than expected. The bathroom was quite large. You may want to request extra blankets. I was very happy with the room!

Partner

10/10

Exceptional

26 Apr 2025

Judy

Beautiful and clean

Leisure Family

8/10

Excellent

25 Apr 2025

Jennifer

We enjoyed our stay. The room was updated, though you can hear your neighbors easily. The bed was a memory foam bed and it was so comfortable to us. We got a great nights sleep! The motel was close to downtown and easy to find. The only thing I had a 'problem' with was on the pictures, they showed a cute little outdoor seating area which I didn't find on the property. Other than that, it was a great stay!

Leisure Family

10/10

Exceptional

19 Apr 2025

Caitlyn

Great stay! Great price!

10/10

Exceptional

16 Apr 2025

Ryan

This motel doesn’t look good from the outside, but the rooms are quite nice which is what’s really important. Very comfortable place.

Leisure Self

6/10

Pleasant

07 Apr 2025

Kelsi

Everything was great except for the hard mattress! (Was more of an issue for my husband, than it was for me) it was a very firm memory foam I believe. Other than that, everything went very well!!

Leisure Partner

10/10

Exceptional

06 Apr 2025

Rebecca

Fantastic! Easy check in and the new rooms were amazing. Pictures do not do it justice. Will def stay here again.

Business_and_leisure Partner

6/10

Pleasant

29 Mar 2025

Jenniffer

Our stay would have been wonderful, but the walls are very thin and there is a gap at the adjoining door between rooms. I had my child with me and we had to listen to a couple having way too much fun if you know what I mean literally all night long I had on the White Noise machine and the TV and we could still hear it. Lol maybe they could work on insulating somehow a little better. Also, the door came open when I was in the shower and scared me to death when I opened the door and the door was open to the outside thank goodness I had the latch closed so it couldn’t open all the way. The pool and hot tub were not in working condition but the woman that worked there was so super sweet even met me when it wasn’t her shift to give me ice.

6/10

Pleasant

23 Mar 2025

James

The mattres was hard as a rock and the floor was dirty. Didnt look like it had been cleaned or mopped before we arrived. Other than that it was great. Location was great and we loved that there was chairs so we could sit outiside.

Friends_and_family Friends

10/10

Exceptional

18 Mar 2025

Melinda

Very easy to get in and out w th door code sent via text message, but there is no staff on site. Getting hand soap into the room when we arrived was an ordeal.

Leisure Partner

2/10

Poor

16 Mar 2025

Linda

There was hair in the bathtub, on the floor, on the toilet-even on the sheets. Dead bugs on the floor, debris in all the corners and huge dust bunnies under the bed. I asked for maid service and all they did was make the bed after I told her about the filth. No trash emptied. No office people to talk to-nothing. I called the number and got housekeeping. The people in the next room were noisy until very late (midnight) and no one to complain to. Not a good experience at all. The location was the only positive thing.

Leisure Partner

4/10

Poor

27 Feb 2025

maia

The room is beautifully redone, the only issue we had was the paper thin walls in between each room. We could hear our neighbors entire conversation and tv program as if we were in the same room. That made it hard to sleep or relax and made me feel like I couldn't make a peep, or else others would be annoyed too. The memory foam bed was also very firm.

10/10

Exceptional

03 Feb 2025

Jon

Excellent room!

Penthouse room is amazing!

Super impressed with our stay!

Friends_and_family Family

6/10

Pleasant

28 Jan 2025

NICOLE

Candlewick inn

No fridge, microwave, windows, I had to wipe down the tub, the bed was hard, the room was ok. Nothing amazing, check in was virtual.

Self

2/10

Poor

31 Dec 2024

kellye

Not what the picture portrayed. Dump

We did not stay in that DUMP! It was dark and there was no office to check in. I never received a confirmation and was unable to reach anyone by phone. It was too dangerous and we did not feel safe. The fact we could not check in prevented any stay.

Partner

10/10

Exceptional

29 Dec 2024

Joseph

The renovation being done here makes the rooms amazing. We were blessed to have the “penthouse” room. On the outside, it’s a cement building they have renovated, but on the inside, it was SOOOO spacious with everything we needed. For the price and convenience, there’s not a better room in Eureka Springs. Love this place!

Leisure Partner

10/10

Exceptional

21 Nov 2024

Virginia

The executive suite is really a small, well-appointed apartment with a full kitchen, living room, fireplaces in both the living room and bedroom. Modern decor offset by a cute retro full-sized refrigerator and microwave. The outdoor seating area is quiet and peaceful on the edge of the woods. We were visited by several deer and an armadillo while relaxing with a cocktail by the fire pit. A great contrast to the bustle of the historic downtown area just a couple miles away. Best of both worlds!
They offer no contact check in with a PIN code for your door. I would definitely stay here again.

Leisure Partner

10/10

Exceptional

09 Nov 2024

Chad

Nice comfortable rooms, beds, pillows, TV. Total nice room for a very reasonable price. Easy check in. Passion play was great.

Leisure Family

8/10

Excellent

06 Nov 2024

Susan

The penthouse was wonderful inside! Outside a little trashy.

Leisure Partner

10/10

Exceptional

04 Nov 2024

Maile

We loved our stay! The only complaint was the hotel room door does not have the door number on it so we were a bit confused on how to find out room. Once we did though we were fine and loved every minute of it.

Partner

10/10

Exceptional

27 Oct 2024

Daile

room settings were different and made stay more relaxing

Leisure Family

8/10

Excellent

26 Oct 2024

Verified traveler

Nice time, pleasant place to stay.

Overall it was great! The beds were a little hard for my personal preference, but the room was clean, everything waa functional, and the staff was super friendly and nice. Within minutes from great attractions and restaurants and downtown eureka springs.

Friends_and_family Family

2/10

Poor

23 Oct 2024

Jeanna

Not worth it!

The hotel was shabby, dirty and noisy. The bathroom wall had a hole in the wall! The bathtub had not been cleaned and even had hair in it. I would never recommend this place.

Partner