Name: Shari La Island Resort
Address: Teluk Aur, Perhentian Island, 22300, MY

10/10

Exceptional

16 Jul 2025

Carol

Second time here and really enjoyed our stay again

10/10

Exceptional

01 Sep 2024

Nasim

Lovely stay!

Beautiful Hotel, plenty of different spots to explore.
We had a premium room for 3 of us. Room was spacious and well maintained.
Breakfast was average, buffet style..got bored after 2 days of the same food choices.
We ate out for lunch and dinner.
You have to ask for your room.to be cleaned.
Staff were very friendly at reception, answered queries.
Late check out at 3pm at a cost of extra 100 rn..(£20) otherwise checkout is at 11.30am.
Taxi boats/excursions available right outside tge hotel..snorkeling/diving
We took a private taxi to Rednag Island for a day at the Island for a massage and bath..bliss
Beach at Laguna Beach at Redang Island was out of this world better than Kecil.

Friends_and_family Family

10/10

Exceptional

03 Aug 2024

Samantha

This is the perfect place to stay on the island if you don’t want to pay £300 a night or stay in a hostel/cheap chalet.

We were in one of the blocks. Don’t let this put you off! The rooms are beautiful, clean and have everything you need. We booked 3 nights and ended up extending our stay by 3 more…we could have happily stayed even longer.

Coral bay is great, a few bars and places to eat, shops, movie nights and cocktails and wine at Ombak and of course access to dive/snorkel and water taxis. Plus at coral bay you get the most gorgeous sunsets and they have amazing places including a little secluded beach to watch the sun go down.

It’s just a 10 minute walk to Long Beach which is more lively and nicer for sunbathing and swimming.

The pool was amazing and we loved our night swims. We didn’t eat there except one breakfast which had everything you can imagine including noodles, curries and more - if that’s your thing!

If we visit Kecil again we will hold not hesitate to book the Shari-La.

The staff helped us book our return journey and also provided fresh towels etc on request delivering them to our room within minutes.

Some people mentioned bugs - but basically if you leave food out the ants will find it! Apart from that a few cute gekkos who snuck in the bathroom window. But everything was clean, beds were super comfy, aircon was powerful, shower warm and we absolutely loved our stay.

10/10

Exceptional

05 Aug 2020

Verified traveler

good stay

overall it was a good stay.

Friends_and_family Friends

4/10

Poor

31 Jan 2020

Verified traveler

This hotel may be better during high season but for this particular stay, it was lacking quite a bit. The room was okay, but looks like it may not have ever had a cleaning. Huge cob webs were in many corners. The headboard was not completely attached to the wall and we had seen behind it. Also had NEVER been cleaned. There was also a hole somewhere in the wall that a gecko kept coming in and out of. We had a gecko in the room about three times. Our room was never serviced. We had to go down to the front desk to ask. They also don’t provide beach towels you must use your room towels. For the price we paid there were much nicer hotels with better service. I also realize that bugs will be an issue at any hotel, but on our first nights stay we had left the room and left our air conditioner and fan on. When we came back to the room we had about 40 little tiny wings on our bed... after we swept them off we saw some of the wingless bugs on the bed and on the floor. Very similar to ants but a little bit bigger. Again, I realize that bugs will be a problem but this was the worst that we saw. As well they advertised warm showers but it was cold water. Again, manageable but not what we thought we were paying for. Wifi was also not available through the entire resort but was advertised. The dive resort next door had wifi and good food for a good price.

Partner

2/10

Poor

13 Jul 2019

Colin

I wouldn't stay here again, even if you paid me.

I am not normally one to criticise a premise as I understand how this can have an impact on the welfare and livelihood of staff that work there, however, I can not honestly recommend this place to anyone.

There is no pool as indicated in the advertisement. There is however a beautiful beachfront area that we did enjoy, however you definitely need shoes to get to the water's edge due to the sharp coral.

We attend these premises with other friends and therefore booked out 3 rooms. Not one of these 3 rooms were clean. The toilet door required a masterful tact to shut it & the bathroom fan had no cover over it so of the night the room was invaded by bugs and mosquitoes. We had to request to have our rooms cleaned and the Operational front desk staff were despondent and did not pass on the message to the cleaners. It took us three days before we actually got fresh sheets & towels. Our original sheets had holes in them and one of the pillows had blood on the pillowcase. On the third night, we had a mouse in our room. Our friends actually had to move rooms on night two due to a rat climbing up onto their bed.

All in all, I would never stay here again.

Partner

2/10

Poor

22 May 2019

Verified traveler

I didn't even stay at the property

Leisure Partner

2/10

Poor

20 May 2019

Raviprakash

Poor customer service to worsen other shortcomings

Rundown place, plenty of mosquitoes, rats making sound in the night, bathroom wasn't clean, surrounding was stinking with sewerage water and to top it all very poor customer service!!!

Family

2/10

Poor

03 Apr 2019

Verified traveler

Indah kabar dari rupa

Friends_and_family Family

10/10

Exceptional

11 Mar 2018

Bernard

Good but 'tired' looking resort.

Good hotel in a fantastic location, but like a previous reviewer stated, it is looking tired and in need of full refurbishment. The staff are extremely friendly and efficient and I thoroughly enjoyed my stay there.

6/10

Pleasant

17 Feb 2018

Antonio

No service on that time!!!

Maybe the season was not start yet! So no service in the resort, no restourant, very simple breakfast.....

Family

8/10

Excellent

04 Oct 2016

Darren

Convenient and clean

Clean basic accommodation near the beach

Partner

8/10

Excellent

03 Oct 2016

Verified traveler

Nice private beach

I love this resort beach where I can teach my children to snorkelling in it's shallow crystal water. Nice sunset view too.

8/10

Excellent

04 Aug 2025

Rebeca

Lo peor de todo la limpieza y el estado de la habitación standard. Es UN sitio que necesita una lavada de cara urgente. Las sábanas de la habitación estaban rotas y había telarañas en las paredes, por no hablar del baño y el WC. Lo solucionaron a medias al hablar con ellos. Aparte de esto, está muy bien situado, el desayuno buenísimo y el personal muy amable.

Leisure Partner

4/10

Poor

31 Aug 2024

Anne

Alt for høj pris i forhold til hvad man får

Hotellet ligger ok på Coral Beach, og der er dejlig udsigt, men der er mangel på vedligeholdelse og rengøring. Ekstremt nusset og beskidt. Alt for høj pris til hvad man får.

Friends_and_family Family

10/10

Exceptional

06 Aug 2024

Aleix

Everything was perfect. We would stay again.

Leisure

2/10

Poor

26 Jul 2024

Otto

Bij aankomst was de kamer niet klaar. Locatie op het eiland is onduidelijk. Alles is oud vervallen en kapot en het stinkt. Stroom valt regelmatig uit maar dat hoort bij het eiland. Badkamer lekte aan alle kanten, één groot waterballet. Kamer wordt tussendoor niet schoongemaakt, geen nieuwe handdoeken, geen nieuw wc papier en de vuilnis word niet opgehaald. Wifi werkt ook niet. Als dit hotel 20-40 euro per nacht kost zou het oké zijn, maar voor 120 euro per nacht is het veel te veel geld voor wat je krijgt.

Leisure Partner

6/10

Pleasant

20 Aug 2023

jose pedro

En su momento seria un alojamiento lujoso, pero ahora le falta mantenimiento. No limpian durante la estancia. La ubicación muy buena, junto al embarcadero y con acceso directo a dos playas. Las puestas de sol idílicas. El desayuno está bien, con muchos platos orientales.

Leisure Family

4/10

Poor

21 Sep 2019

Verified traveler

施設は古いが、ロケーションは良い

朝7時半に到着したのに、すぐにチェックインして部屋に入れた。ホテルから歩いて行けるところに、カフェや食堂がありロケーションは良い。ホテル内にプライベートビーチがあり、シュノーケリングで魚や珊瑚礁を見ながら泳ぐことが出来る。
しかしWi-Fiはホテルのロビーでしかつながらないし、ドライヤーの貸し出し無し。

Partner

2/10

Poor

03 Sep 2019

Maithé

Horrible j.ai même contacté vos services depuis là bas et m.apretre à faire une réclamation. Rats dans les chambres

Leisure Family