Grand Hotel President

10/10

Exceptional

08 Jun 2026

Andrew

Clean & bright room decor.
Lovely elevated views over the town & bay
Nice breakfast with lots of fresh options
Good reliable shuttle service into town & back
Friendly & proficient staff throughout hotel

Partner

10/10

Exceptional

01 Jun 2026

Briana

We absolutely loved this hotel and can’t wait to return!

Partner

10/10

Exceptional

30 May 2026

Carlos

Beautiful hotel. Spotless and well maintained.

Partner

10/10

Exceptional

29 May 2026

Marc

Superbe hôtel mid Century. Décor sobre mais coloré.
Le personnel est très attentionné et très bien vêtu.
Le buffet/déjeuner est excellent, la piscine, le petit resto dîner est délicieux et la vue est à couper le souffle. Je conseille balcon avec vue sur la mer. Le transport gratuit de l’hôtel est vraiment apprécié et pratique. À découvrir! Nous avons adoré.

Family

10/10

Exceptional

27 May 2026

Lisa

This hotel was amazing. The views are spectacular. It’s not easy to walk to town but they offer a free shuttle. Would absolutely stay here again!

Partner

10/10

Exceptional

26 May 2026

Cheryl

Breakfast was great. Bar was nice. Bad bartender Saturday nite but otherwise everyone was polite and fun

Friends

6/10

Pleasant

22 May 2026

Ray

The location of the hotel was not good for us. We were a twenty minute shuttle ride from the Sorrento City center.
Dinner & Spa treatments were very expensive. The hotel seemed to be full of old rich people who were not interested in exploring the town. I think for the price there are better options in much better locations.

Family_with_children

10/10

Exceptional

18 May 2026

Andrea

The breakfast was the best we’ve had having travelled for 5 weeks through Europe. The cornetto were crunchy, the chef made omelette made to order were delicious. The staff were welcoming and helpful.

Partner

10/10

Exceptional

30 Apr 2026

Andrew

Absolutely gorgeous view of Bay of Naples, Mt. Vesuv., and Sorrento itself from dining room, lounge level and (for us) the room itself. Very helpful hourly shuttle between the hotel and the center of town (without that, each way would have been about 30 euros). Big room, big bed, excellent bathroom with double sink. Nice breakfast spread. We used the laundry service, which acted quickly but didn't really fold the clean clothes (a bit odd). Loud noises over our room that woke us up two mornings in a row; turns out we were just below the dining room, and they were setting up breakfast. Make sure you get a nice room OVER the dining room, not under as we did. That was the only real downside. The front desk helped me get a taxi early the morning for the train station. Overall, I would totally stay here again (if only for the truly to-die-for view of the bay and town), but I would make sure I got a room above the dining room.

Partner

10/10

Exceptional

23 Apr 2026

paul

Really good experience. Nice facilities. Spectacular views from our balcony overlooking Sorrento and the Mediterranean across from Pompeii. The bed was situated looking out double doors onto the balcony. Our room had an amazing balcony with a jacuzzi tub. Shuttle every hour to take you down to Sorrento village.

Partner

8/10

Excellent

21 Apr 2026

Yehya

clean room but odd staff, great bfast, & great views overall a great place.

Partner

8/10

Excellent

20 Apr 2026

Katie

The restaurant staff were all lovely and so attentive - especially Luigi.

The cleaning staff in the villa was also so polite and helped us when we had an issue with our key. Bari kept our room extremely clean.

The bar staff were also great.

We requested the heaters to go on outside as it was evening and windy, the bar staff asked reception and they said no. The following day was then cold but we were outside having a drink and smoke, asked for the heaters to go on again and they wouldn’t allow it. That was disappointing because they are there to be used, also prevented us from spending more time and money in their bar.

The heated pool wasn’t heated but we would have liked to use that - same with the hot tub.

Location was good if you’ve got a car, if not, be prepared to get a taxi (although they have a shuttle 4 times a day to the city centre, runs every hour)

Any questions feel free to ask for an honest answer

Friends

10/10

Exceptional

19 Apr 2026

Garry

Honestly the photos don’t do it justice - the views from the balcony and restaurant down to Sorrento are breathtaking. Handy bus to take you into town and back too.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Armando

Fantastic hotel with a fantastic view. Make sure to book your room with the ocean view
And the bus fair from the hotel to the city is so convenient.

Partner

10/10

Exceptional

15 Apr 2026

Nicole

Beautiful view

Family_with_children

8/10

Excellent

08 Apr 2026

Julie

Lovely views. The shuttle bus leaves every hour to take you into sorrento, takes about 15 minutes. Breakfast was good although would have liked more cheese selection given it is Italy. The hotel was lovely, however, the walls are very thin so you can hear your neighbours talking. Also, the hotel was very brightly lit and I would have liked a little more ambiance in the bar area, particularly in the evenings. Sometimes the music in the bar was odd, like one evening they were playing nursery rhymes. The spa wasn't great, just one jacuzzi where the bubbles were not on your back, just in the middle and the sauna. No indoor pool and the steam room wasn't open/working, so quite expensive for 20 euros an hour. Staff were lovely

Partner

10/10

Exceptional

07 Apr 2026

April

Beautiful hotel. Rooms are not as clean. Needs some updating, but what a beautiful view 🇮🇹

Partner

10/10

Exceptional

01 Apr 2026

Bartolino

Beautiful hotel, friendly and helpful staff. 1st class experience, planning to return for a week next year. The shuttle service is a great perk!

Partner

10/10

Exceptional

27 Mar 2026

nicole

This is the best hotel —from staff to rooms and dining —the best of the best!!!!!
Gorgeous views —welcoming warm staff—beautiful rooms—amazing food —best hotel experience ever-we wanted to stay forever

Family

10/10

Exceptional

25 Mar 2026

Graeme

Great hotel, great staff and great food

Partner

8/10

Excellent

09 Nov 2025

Joan

Room was excellent, spotless, facilities were very good. Balcony had amazing views. Breakfast was good. Dining staff very helpful. One receptionist was abrupt and after failing to return our documents was offhand. Shuttle to and from Sorrento was a huge bonus. Would return , recommended.

Leisure Family

6/10

Pleasant

22 Oct 2025

Joanne

Yes

Leisure Friends

10/10

Exceptional

19 Oct 2025

MaryJoyce U

Room was cleaned every day

Leisure Friends

10/10

Exceptional

12 Oct 2025

John

Staff are first class - in every role.
Fabulous location on top of the cliff.
Hourly hotel bus to take you (down if needed) back up from the town centre

Leisure Partner

10/10

Exceptional

08 Oct 2025

Beata

Beautiful views and vista

10/10

Exceptional

30 Sep 2025

Darren

Clean room, views were amazing, Staff brilliant, breakfast very good. Great choice of hotel. Shuttle service first class

Leisure Partner

10/10

Exceptional

22 Sep 2025

Mona

We had a lovely 1 week stay. The staff are very friendly, hotel clean and comforable.The outside eating area was one of our favourites - for breakfast and the occasional dinner. Dinner was ok, not high-end cuisine but was fine and convenient. Staff are all very friendly. The shuttle bus is a must because of the distance from Sorrento centre - we used it a lot as taxis are VERY expensive. The bar with outside seating is lovely with a view over the bay and mount Vesuvius - gorgeous. The sunbeds around the pool (we only used them once!) are packed in like sardines, so we opted to use sunloungers in the garden which were spaced out. The only downside was that the shower temperature kept fluctuating several times during a showering, sometimes too hot to stand under.

Leisure Partner

8/10

Excellent

14 Sep 2025

Suzanne

Great views. Lovely pool restaurant.
Rooms need updating and soundproofing. Shuttle bus to Sorrento is not often enough. You have to wait in line 15 minutes before it leaves from the hotel and from Sorrento it's a free for all. Staff friendly. Pool area small.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Joseph

Great stay, staff very friendly & helpful. Loved the quiet of being able to be high up to get panoramic view of the sea from our pretty room, & the convenient complimentary shuttle bus that ran almost all day long ( except for short break) was a lifesaver & blessing for us to get to town. My husband has bad back, would never have been able to do that long walk back & forth.
Enjoyed the complimentary buffet breakfast
& restaurant for dinner.
Thanks for making our 40th wedding anniversary so memorable , Emily H.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Tonya

We had an absolutely amazing time for our annual girls trip! Antonio, the driver, was the highlight of our trip! Every single member of the staff was thoughtful and kind. The food in the restaurant and the drinks at the bar were all amazing! We were able to book tours that picked us up from the hotel and dropped us off at the same location. All in all this was a wonderful trip at a great hotel.

Leisure Friends

8/10

Excellent

31 Aug 2025

Mae

View from our room was amazing. Very nice breakfast and pool was very enjoyable but my biggest complaint was the bathroom. Was old and partially updated but this was a 4.5 star hotel with towels that were worn out and many were thin and no longer white. towels looked dirty from being so old and personally didn’t want to use but no choice

Partner

10/10

Exceptional

23 Aug 2025

Sue

All good. Amazing views

Leisure Family

10/10

Exceptional

22 Aug 2025

Richard

Fabulous

Everything was amazing. The views, service, food and shuttle service. The driver Antonio was the best.

Partner

10/10

Exceptional

20 Aug 2025

Melissa

Beautiful stay! Great views nice shuttle bus to town and the food was excellent

Leisure Partner

10/10

Exceptional

11 Aug 2025

Karen

Property is great but no shopping v or stores near bug they have free shuttle every hour of half hour

Leisure Family

8/10

Excellent

09 Aug 2025

Lisa

We had a lovely stay at the Grand Hotel President. The views over Sorrento and the Bay of Naples are absolutely breathtaking—truly postcard-worthy. The staff were warm, welcoming, and always ready to help, which made the experience even more enjoyable.

The hotel itself is beautifully maintained and offers a peaceful atmosphere, perfect for unwinding. However, it’s worth noting that there aren’t any shops nearby, so popping out for essentials isn’t quite as convenient.

The free shuttle service to the town centre is a great perk, but it can be a bit of a scramble to get a seat, especially on the return journey during peak times. It would be wonderful if the hotel could consider adding more shuttle runs in the evenings or during busy seasons to ease the rush.

Overall, it’s a charming hotel with stunning views and lovely staff—just a few tweaks to the transport would make it even better.

Leisure Family

10/10

Exceptional

09 Aug 2025

Stephen

Fantastic hotel with the best view in Sorrento

Leisure Family

10/10

Exceptional

05 Jul 2025

L

Excellent staff ans service from the moment we arrived, traveling wwith an infant and a 6yr old. The staff were so welcoming and the food was so good!!!

8/10

Excellent

23 Jun 2025

Stephanie

This hotel as the most beautiful view!! The pool is lovely but can get very crowded on the weekends. The satff are very friendly and work hard to make your stay comfortable. There isnt much soundproofing to the walls so I do recommend earplugs if youre a light sleeper.

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

Christina

Absolutely stunning property. It is a 10 minute drive from city center Sorrento but hotel offers a free shuttle to/from town every 30 minutes. We liked that we could escape the city and go back to hotel. Would highly recommend this property.

Leisure Partner

10/10

Exceptional

14 Jun 2025

farshad

Great place with a great view!
They offer shuttle service to downtown.
Good personal.

Partner

10/10

Exceptional

04 Jun 2025

Sharon

Lovely hotel up in the hills. Friendly. helpful staff and relaxing atmosphere witn great views from the restaurant & terraces. Would recommend a sea view room. Shuttle bus service was good but get to the stop 15 minutes early to ensure you get on!

Leisure Partner

10/10

Exceptional

03 Jun 2025

Steven

The hotel and view were absolutely gorgeous from the room, pool deck and roof top area. The staff were extremely helpful. We highly recommend and will certainly be back. Thank you.

Leisure Family

10/10

Exceptional

01 Jun 2025

Billy

Views were great!

10/10

Exceptional

24 May 2025

ADAM

Beautifully situated,serene hotel.Amazing views .

Leisure Partner

10/10

Exceptional

19 May 2025

Mufit

Great location and very friendly staff

Leisure Partner

10/10

Exceptional

12 May 2025

Gurpreet

It was wonderful experience with this hotel. Staff was very supportive. Breakfast was also good.

Leisure Family

10/10

Exceptional

02 May 2025

Patrick

Very good location with amazing views, the staff were also very nice

10/10

Exceptional

02 May 2025

James

Staff were excellent, clean and well managed Hotel. Our room was superb, the view from our room was something else.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Sandra

This is a very beautiful hotel. I totally recommend it.

Leisure Family

10/10

Exceptional

01 Apr 2025

Paul

The service and food are the restaurant was superb!!!

10/10

Exceptional

10 Nov 2024

Stephanie

Exquisite Hotel

We loved our stay at the Grand Hotel President. The views were spectacular and the service was perfect.
Delicious morning breakfast.
Prices in the dining room for dinner were reasonable and food was incredible.
You will not regret staying at this hotel.

Partner

10/10

Exceptional

30 Oct 2024

Stephanie

Beautiful hotel, Gorgeous Views

Beautiful hotel at the top of the hill with incredible views overlooking the city of Sorrento and a vast expanse of the sea. The staff were incredibly friendly and the food was delicious! Highly recommend!

Partner

10/10

Exceptional

29 Oct 2024

Marcus

The hotel sits in such a spot, looking over Sorrento. The views are amazing and there’s a shuttle every hour to take you to the town.
Our room was with a sea/town view and was clean, spacious and everything we needed.
Staff were extremely professional and overall I couldn’t have asked for more

Leisure Family

10/10

Exceptional

23 Oct 2024

nathan

Great views, shuttle service great service fantastic massage at the spa

Leisure Partner

10/10

Exceptional

26 Aug 2024

Brian

Beautiful views and perfect accommodations for a family of 5 (two rooms). We stayed in the suites next to the main hotel. We had our own private patio and semi/private pool. The service and friendliness of the staff was wonderful as well. The shuttle was super easy just wish it ran more frequently. It is perfectly timed and we were never waiting. Also the shuttle drop off is in a central location to the train and downtown.

Leisure Family

8/10

Excellent

25 Aug 2024

Savannah

This hotel had incredible food and extremely friendly and helpful staff ! You don’t have to touch your luggage at all, parking is on site. Many dinning options. Great breakfast buffet which is included in the stay. The views are out of this world !!! The dinner was so inexpensive !!! But amazing food I was not expecting it to be so good. Again I say the staff is GREAT extremely helpful and very knowledgeable on Sorrento and all of amalfi coast. The only negative thing is, the rooms are outdated. The bed is extremely hard and uncomfortable they put 2 full beds together to form a king and the bed covers are hard I think they could update this. Overall I enjoyed my stay.

Leisure Partner

10/10

Exceptional

23 Aug 2024

Damian

Loved the food and views

8/10

Excellent

15 Aug 2024

adrianne

The views were amazing! Staff, service and cleanliness were great. Food at restaurant was terrible. Breakfast was okay, but lunch was very disappointing. Certainly not what we expected from a nice hotel in Sorrento, Italy.

Leisure Friends

10/10

Exceptional

14 Aug 2024

Arian

Beautiful views great property, but it will be good more frequent transportation down to Sorrento.

Leisure

10/10

Exceptional

12 Aug 2024

Joseph

Excellent Service and I appreciate the Shuttle Service. Very convenient. I will return to this hotel.

Leisure Family

6/10

Pleasant

08 Aug 2024

Eli

Nice hotel but pricey and a few issues

Nice stay generally but a few issues people should be aware of:
The beds and pillows are quite hard, and they only provide sheets and a blanket. They do not provide duvets.
Both myself and my wife didn’t sleep very well.
The pool area gets a bit too crowded and then pool itself is largely in the shade by mid afternoon.
The shuttle can take upto 20min to drive down to sorrento.

However, it is beautifully furnished, in great condition and with a lovely terrace.

That said, overall I didn’t think the price was great value for money.

Partner

10/10

Exceptional

07 Aug 2024

Nimesh

View from property is amazing

8/10

Excellent

22 Jul 2024

Monique

The property was nice but they were very stingy with providing water to their guests.

Leisure Friends

10/10

Exceptional

17 Jul 2024

Gabriella

Wonderful view of Sorrento, excellent dining on the property, clean and friendly, and shuttle transportation. Swimming pool also, a great stay. I will come again.

Leisure Family

10/10

Exceptional

27 Jun 2024

linda

The hotel is beautiful and the staff so friendly. lI loved the shuttle service.

10/10

Exceptional

12 Jun 2024

Farrukhzad

Excellent

10/10

Exceptional

08 Jun 2024

Valeria

Gorgeous views, wonderful rooms, and outstanding service

Leisure Family_with_children

10/10

Exceptional

06 Jun 2024

Gita

One of the best hotel stay experience we ever had.
The staff are very friendly, professional and caring.
Every detail of the hotel is carefully designed. The bar and drink menu with live music every night is such a relaxing ending to the day.
The snack bar food was good quality and staff are very polite and caring.
The shuttle prompt at every hour to centre of Sorrento and back to the hotel was very useful and makes the hotel even more attractive.
We definitely go back to Grand Hotel President again and will recommend it to our friends.

Leisure Family

10/10

Exceptional

18 May 2024

David

Amazing views

Leisure Family

10/10

Exceptional

15 May 2024

Joseph

Amazing hotel overlooking the Bay of Naples and Vesuvius! The staff is great, especially Giuseppe and the shuttle driver Mikael.

Leisure Family

10/10

Exceptional

13 May 2024

D

Top choice in Sorrento

Great hotel and we were given an upgrade to one of the villa style rooms.

The air-con wasn’t available until June we were told, which with large windows on a hot day, made it quite stuffy without opening the doors.

Overall, a great spot with some even better views over Sorrento.

Partner

10/10

Exceptional

08 May 2024

Kitty

The views were amazing, felt like we could see the whole island. Clean room, great shuttle service

Leisure Family

10/10

Exceptional

13 Apr 2024

Vince

Grazie' to Nino and all the restaurant staff for making our 2 days on property in Sorrento amazing.

Leisure Family

10/10

Exceptional

30 Mar 2024

Eileen

Just perfect in every way! So clean, comfortable, food was lovely and the staff were really friendly and spoke great English. Very disability friendly for access, (which unfortunatrly the rest of Sorrento was not so good for disabled access) the position was great, stunning views over the bay of Naples. Really handy shuttle bus regularly in and out of the town.

Leisure

10/10

Exceptional

18 Oct 2023

Jan

Incredible View!!

The hotel staff was very welcoming, and the wait staff at the restaurant is very professional and absolutely excellent! The views from the property are incredible! The complimentary shuttle to and from Sorrento worked great!
We opted to eat each evening at the hotel restaurant as the food was excellent and the view is breath taking! We will definitely stay again!

Partner

10/10

Exceptional

29 Aug 2023

Deepak

We were very happy with the property and would highly recommend to others.

10/10

Exceptional

24 Jul 2023

Rachel

Great location with amazing views. Lovely staff and beautiful food

10/10

Exceptional

02 Jul 2023

Lance

Unbelievable views, great friendly staff, short shuttle drive to town was a plus. Highly recommended.

Leisure Family

10/10

Exceptional

29 Jun 2023

Christine

Gorgeous hotel. Without asking, they upgraded us to a villa which was amazing. The views are spectacular! Very convenient shuttle goes to town hourly. Super clean. Nice breakfast. Very nice staff. Would definitely stay here again.

Leisure Family

10/10

Exceptional

19 Jun 2023

Jonathon

We throughly enjoyed our 2 night stay. Easily accessible off the main road from Sorrento, we parked right outside the hotel with no issues. Reception staff were friendly with a super quick check-in and our bags were taken from our car directly to our room by the friendly guy at the door. Room was spacious and immaculate. We stayed in the city view and wished we had paid the extra for a sea view but we still had a lovely balcony for nights when you just want to unwind with a glass of wine. The free shuttle is amazing, running every hour and dropping you right on the centre of Sorrento. Pool is perfect, plenty of sun loungers and decent selection of food and drink on offer in the pool bar for lunch. Where the hotel really excels however is the staff. They are simply some of the friendliest we have encountered. Travelling with a 6 month old baby, she was entertained at every opportunity and we were made to feel completely welcome at all times. Special shout out to the ikea high chairs which are a rare find in Italy. All in all a wonderful hotel with great facilities and even better staff! We will be back!

10/10

Exceptional

24 May 2023

Ellen

Amazing hotel.

The staff was exemplary, from the managers, to the waitstaff, and housekeeping. The many amenities were amazing, and the location, overlooking the bay and town of Sorrento was breathtaking. A very relaxing hotel that I thoroughly enjoyed!

Friends_and_family Family

10/10

Exceptional

21 May 2023

Jami

This was a DREAM vacation and the Grand Hotel President was the PERFECT venue! From moment one it was fabulous! The President is a grand older hotel that must have been sooo luxurious in its heyday. It's well maintained and the ground are gorgeous! It over looks Sorrento and we had ringside seats to it all with our balcony. It's NOT down in the action so we utilized the provided shuttle to downtown. This might be an issue for those who like to party late but was perfect for us! The breakfast buffet was divine and as a travel industry professional, I can say the service was pretty top notch. 10/10 would stay here again in a second! BRAVA!

Leisure Family

8/10

Excellent

11 May 2023

Marlene

Loved the views and the rooms, etc. The only thing we didn't like is that if we wanted to have a snack in the afternoon the only thing available was a ham sandwich and peanuts from the bar. There should be onsite food available rather than having to go to town. Other than that we had a lovely time at your property.

Leisure Family

10/10

Exceptional

01 May 2023

gian

G

Leisure Family

10/10

Exceptional

27 Apr 2023

Nancy

The views are unbelievable! We loved everything about this hotel! The rooms were gorgeous, the breakfast was fabulous, the staff was so attentive, the shuttle to town was great, and I have to say it again…the views from our balcony as well as from pool area, the lobby bar, the roof lounge, all were stunning! Highly recommend! (Only thing we missed was a hot tub since it was too cold for the pool)

Leisure Family

10/10

Exceptional

18 Apr 2023

Donald P

The staff was wonderful, cannot describe how perfect they made this trip

Leisure Partner

10/10

Exceptional

11 Nov 2022

Leah

Beautiful hotel with amazing views. Definitely get a room with a view if you can, ours was overlooking Sorrento and the water and it was incredible. Can’t wait to come back here!

Leisure Partner

10/10

Exceptional

31 Oct 2022

shalina

We loved the views

Leisure Family

10/10

Exceptional

21 Oct 2022

Karen

Fabulous stay! Staff was amazing and the hotel beautiful. The view from the hotel stunning.

Partner

10/10

Exceptional

19 Oct 2022

Lenie

We have a fabulous time in grand hotel President. All the staff are very helpful and friendly. The best part was the dining hall the food was delicious the head chef and waiter is Luigi help us with best food. Luigi even cook a special desert, a traditional crepes which is very good ! Piero Is one of the waiter also help us with the wine pairing with our dinner. The one thing that I like also is the breakfast is included .I would recommend this hotel to all of my friends and looking forward to come back very soon to stay with this hotel . Thank you !

Leisure Partner

8/10

Excellent

15 Oct 2022

Jeff

Great staff.

Leisure Self

10/10

Exceptional

24 Sep 2022

Angela

The view, the view, the view.

Such a beautiful hotel, best views in Sorrento. Sit having your breakfast looking at Mount Vesuvius and the Amalfi coast. The pool are had ample sun loungers but hotel could do with getting cushions for them. Solarium on top floor with a small amount of beautiful cushioned sun loungers which were so comfortable. Staff were very friendly and professional. Louigi in the dining room was great as was the staff in the bar area.

Partner

10/10

Exceptional

21 Sep 2022

Shi-Shi

Amazing place for our honeymoon for 3 nights

The Grand Hotel President Sorrento is wonderful. The staff is super friendly and helpful, especially Luigi the head of the dinner and breakfast service. The view is stunning. We had room 110, with a balcony view of the Gulf of Naples, Mount Vesuvius, and Sorrento. One night there was even a fireworks show in one of the ports and we could see from our balcony. I also got a one hour deep tissue massage for 80 euros on the second floor of the hotel. The pool was too cold for me in September but beautiful and nice to sit next to in the sun. The grounds are beautiful, with flowers and lounge chairs everywhere. The top floor has lounge chairs and stunning views. There was also live music on evenings at dinner. Felt like a cruise ship except was at a beautiful resort. The shuttle that runs every hour is free and takes you from the hotel 15 min down to Sorrento downtown. It is an older hotel, but our room was fully renovated with TV and Central air. I would def come here again and tell my friends about it.

Partner

10/10

Exceptional

16 Sep 2022

Michelle

Breathtaking views, incredible service

Leisure Partner

10/10

Exceptional

09 Aug 2022

Sadie

Raphael & Rosa, Anna & the other chap on reception( sorry didn’t get his name)on reception were a credit to the hotel, their professionalism, friendliness & helpfulness ‘excellent’
The terrace bar staff on the evenings gave super service. The restaurant staff were professional and amicable even when rushed off their feet.
The staff that cleaned our rooms 613/614 were very thorough & very pleasant, from our arrival to departure 10/10 to ‘The Grand Hotel President’

Friends_and_family Family

8/10

Excellent

21 Jul 2022

EMILIO

Nice place with a great view. The breakfast is very good as well. Only downfall is the location, 10 minute bus ride to the main square.

Friends_and_family Family

4/10

Poor

17 Jul 2022

Jaqueline

Old, not very clean, service not so good.
We had a bad experience with staff from the restaurant, one of them told my tougher to change so “he’s boys” could work.
We were at the beach, during the summer and she is a teenager, very inadequate!

Leisure Family

10/10

Exceptional

06 Jun 2022

Melany

Great view and amenities.
Room was very clean and spacious. Food was amazing and drinks were delicious. Staff was always friendly and helpful when needed. Highly recommended.

Leisure Partner

10/10

Exceptional

09 Nov 2021

Mrs Aderemi

We actually stayed in the sister hotel grand Hotel Aminta. Nothing was too much for the staff. The barman, the reception they were all extremely helpful and polite.

Leisure Partner