Hotel Ai Gelsi

10/10

Exceptional

09 Oct 2025

Agnieszka

Great

2/10

Poor

29 Jul 2025

Antonio

The property was not managed well, we waited for over an hour a worker leaving the premises could not tell us where to find the manager, we called them by phone and gave them a time of 15.45 and then would leave, no response, the lobby looked very tired and unkempt, definitely not a first class hotel.

4/10

Poor

12 May 2025

Astrid

Not as good as it used to be

I stayed at this hotel many many times in years past because it was absolutely wonderful. Returning now and noticing that now it looks very dated and tired, stained carpets, the bathroom needs serious updating, no AC working so it was very hot, breakfast used to be phenomenal now it’s very basic with only sweet items (which I don’t eat first thing in the morning)… very sad to say I will not return again.

Self

6/10

Pleasant

09 Apr 2025

Tracey

People very loud in hallways at all hours and blocking entrance to building.

Partner

10/10

Exceptional

31 Jul 2024

YUNG

We were at the property very late because we are behind our schedule. The staff well taking care our needs and show me what the solution is regarding our check in and how to get the keys. Thank you!

Leisure Family

10/10

Exceptional

29 May 2024

david

Nice hotel and value for the money.

The stay was good and it was very convenient for us. Located on main road but hotel was far enough away not to be bothered by traffic. The breakfast was good and filling. The two restaurants located with the hotel were fantastic. There is a supermarket across the street. The front desk and room attendants are wonderful. The hotel is a bit dated and needs to be kept up not only with the maintenance of the hotel but with the outside garden.

Partner

8/10

Excellent

12 Oct 2023

Anthony

We decided to stay here once again for the 3rd time , it’s always very consistent and affordable, the breakfast is great as well

Leisure Partner

10/10

Exceptional

23 Jul 2023

Adela

The hotel staff was great and kind. They helped me out when I couldn't get a cab for an event.

Leisure Self

8/10

Excellent

25 Jun 2023

David

Frstaffiendly and professional

10/10

Exceptional

15 Apr 2019

Emanuel

Amazing staff
Best location

10/10

Exceptional

30 Dec 2018

Fortino

Perfect

Great location and great service..

10/10

Exceptional

11 Aug 2018

jj

Wonderful hotel

Great hotel, wonderful room with great breakfast. Very friendly and helpful staff. Had dog with us and she too was welcomed.

10/10

Exceptional

10 Aug 2018

astrid

Best hotel in the area by far!!!

This hotel was so good! We had a wonderful stay!! The rooms are spacious and clean, the geounds are lovely, the location super convenient - but the best part was by far the staff! Loved each and every one we met, friendly, kind, helpful and very professional always! And a fabulous breakfast all included!!!

Family

10/10

Exceptional

03 Aug 2018

david

This was our last night in Italy before travelling home, the hotel was perfect for what we wanted.

Family

2/10

Poor

30 Jun 2018

Edmund

Huge disappointment for an otherwise great hotel

This is a great hotel, we stayed here last year and returned because it had been such a great stay. HOWEVER,this year a wedding was being held at the hotel. Loud music was thumping through our bodies until after midnight. I have nothing against weddings, but the hotel should have forewarned us about the wedding, and given us an option to find a different hotel. The next day was a write-off because of lack of sleep. The hotel itself is great. Best mattresses of our whole trip. Hotels.com need a policy where member hotels are obliged to advise customers of probable noisy events.

Family

10/10

Exceptional

15 Jul 2017

Ed

A 'must stay' hotel

Best mattress we slept on in Europe. First class service by uniformed employees. Great breakfast buffet. Supermarket across the street. Lots of parking. WiFi. Easy to find. Clean and quiet. Would stay here again in a heartbeat.

Family

10/10

Exceptional

15 May 2017

Mrs AS

Excellent value for money!

Professional and to the point..., combined with a smile! The breakfast was quite good..., and the coffee very good! The rooms were quite spacious and the location is very good! Loved the restaurants attached to it!

Partner

10/10

Exceptional

02 Aug 2016

Verified traveler

Great Hotel to a good price

Cheap hotel compared to what you get. Reccomended!!

Family

10/10

Exceptional

12 Jun 2016

Courtney

Great!

Can't believe how cheap this hotel was. Great breakfast, comfortable room. No d staff.

Partner

10/10

Exceptional

26 Nov 2015

stefan

stefan

Superb hotel and restaurant...

Partner

10/10

Exceptional

14 Jul 2015

Peter

Ai Gelsi

Really enjoyed the stay. It is in a nice quiet neighbourhood.

Partner

6/10

Pleasant

28 Dec 2025

marco

Struttura vecchia,da ristrutturare ma pulita con personale cortese, colazione classica e abb varia

Partner

6/10

Pleasant

24 Nov 2025

Michael

So this is the 4th Time i stayed at this Hotel and this time i regret the stay. While the room was somewhat ok, the Hotel is not. It's dirty, and it smells. The breakfast experience was not optimal last time when i stayed, so i did not even bother. I will not stay in this Hotel again and can not recommend it.

Business Self

2/10

Poor

03 Aug 2025

jessica

On ne reviendra pas !

Ambiance bizarre ; propreté douteuse ; des joints de salle de bains qui pendent ; des prises arrachées et certaines ne fonctionnent pas ; certaines lampes ne fonctionnent pas non plus … une odeur de tabac froid dans la chambre ; et l eau de la salle de bain pue !!!! Pas d option sans gluten au petit dej.

Friends_and_family Family

8/10

Excellent

17 May 2025

Vittorio

Tutto ok.

Leisure Family

10/10

Exceptional

02 Mar 2025

GIUSEPPE

GRADEVOLE SOGGIORNO

Tutto perfetto. Hotel consigliato!

Business

8/10

Excellent

07 Feb 2025

Jordy

Great place to stay for the night. Very friendly employees.

Leisure

8/10

Excellent

24 Jan 2025

Danny

Great stay!

The lady in the reception was exceptionally kind and advised me a lot on the food choices - and the food was excellent!

Business

6/10

Pleasant

22 Oct 2024

philippe

Les équipements manquent d'entretien et d'un rafraîchissement !

8/10

Excellent

14 Aug 2024

Claudia

Perfektes Hotel für die Durchreise, kann ich nur empfehlen

Leisure Partner

10/10

Exceptional

27 Jul 2024

Samantha

Consigliato

Abbiamo soggiornato una notte, camera adeguata e già fresca quando siamo arrivati grazie all’a/c. Molto apprezzato.
Ambiente accogliente e personale disponibile ed educato.
Consigliato!

Friends_and_family Family

8/10

Excellent

04 Jan 2024

elvio

Sehr angenehme Atmosphäre und freundliches Personal, kleiner Abzug lediglich wegen der Einrichtung, die vereinzelt relativ abgenutzt ist. Grundsätzlich gerne wieder!

Partner

8/10

Excellent

12 Aug 2023

Santina

Personale gentile, struttura datata ma comunque comoda

8/10

Excellent

25 Apr 2023

Fabrizio

personale gentilissimo

Struttura datata ma ben tenuta, cordialità del personale e ottime pulizie, stanza non so per quale motivo ma mi è stata assegnata una stanza per disabili... quindi molto ampia e spaziosa. vero neo la colazione che nonostante il prezzo è paragonabile a quella di un ostello con cornetti confezionati crostate del discount e nel caso uno volesse la variante salata deve aggiungere due euro a persona...... Penso sia assurdo. Comunque nell'insieme un buon soggiorno

Friends_and_family Family

4/10

Poor

05 Jan 2023

Giulia

La struttura è carina e la biancheria è pulita. Purtroppo ci hanno assegnato una stanza che odorava di fumo. La ventola del bagno era rumorosa come un treno a vapore, l'acqua della doccia non era caldissima. La stanza era polverosa. La colazione decisamente scarsa, i cornetti bruciacchiati.

Leisure Family

10/10

Exceptional

09 Oct 2022

Doris

Alt aber sauber. Zimmer in Ordnung. Betten auch. Terrassentüre konnte leider nicht länger geöffnet werden ,da furchtbar viele Käfer (Blattwanzen) sofort hereingeschwirrt kamen.Diese saßen an der Mauer und am Boden vor der Terrassentüre. Wir hatten Zimmer 107. Als Zwischendestination oder für Ausflüge in die Umgebung durchaus geeignet. Frühstück wie auch von anderen Gästen bereits beschrieben war sehr Basic und nur süß. Für uns aber egal.

Leisure Partner

4/10

Poor

22 Aug 2022

Maxim

Les photos officielles de l'établissement,ainsi que les commentaires des clients ne reflètent absolument pas la réalité,m'a compagne et moi avons été très déçus,par rapport à ce que nous avions vu sur le site.
Il y a du passage en permanence de voiture,car nous sommes vraiment à proximité de la route.
Les fenêtres sont très mal isolées,les chambres mériteraient un bon coup de rafraîchissement,on se croirait encore dans les années 80.
Petit déjeuner très très juste.
Malheureusement, malgré beaucoup de notes positives,je ne recommande absolument pas cet établissement

Leisure Partner

2/10

Poor

10 Aug 2022

Andrea

Non lo raccomando

Ci hanno assegnato un camera per disabili, non che sia un problema ma di solito si avvisa il cliente.
Ragnatele sparse, tende sganciate dalla guida. 2 letti singoli uniti per fare il matrimoniale. La responsabile delle pulizie giustifica le ragnatele sostenendo che si formino in un'ora. Ha fatto un corso a tal proposito. Inoltre non essendo un hotel a 5 stelle bisogna accontentarsi...
Aria condizionata ben funzionante.
Struttura in generale buia e mancante di personale.
La Sig.ra della colazione, con incarico anche di receptionist gentilissima.
Si è scusata e ci ha offerto la colazione.
Purtroppo non si può giudicare un hotel dalla cortesia di una sola persona per cui il nostro giudizio complessivo è assolutamente pessimo.
Hotel da rinnovare

Friends_and_family Family

10/10

Exceptional

13 Dec 2021

Nadia

Ottimo posto per sentirsi a casa

Ottima esperienza. Camera pulita con ampio terrazzo anche a disposizione. Personale super gentile, ci è stato anche offerto un caffè. Consigliatissimo. Soggiornerò nuovamente qui in caso dovessi ripassare !

Partner

10/10

Exceptional

10 Oct 2021

patrick

Très bon rapport qualité prix

Accueil cordial. Bon état de propreté. Réponses aux demandes de renseignements.

Self

8/10

Excellent

21 Sep 2021

Bertrand

bon séjour seul bémol la pisicne à l'ombre

Friends_and_family Family

6/10

Pleasant

13 Sep 2021

Alessandro

Non eccezionale

Struttura carina in posizione molto tranquilla, parecchie camere hanno accesso ad un balcone, peccato che più camere si affaccino sul medesimo balcone quindi per la sicurezza si tengono le finestre chiuse e non si può usufruire del terrazzo.
Personale gentile, pulizia buona, camere abbastanza spaziose peccato che manchi il frigobar.
Tutta la struttura necessiterebbe di una manutenzione e di uno svecchiamento.
La prima colazione è veramente scarsa, solo dolce con poca scelta. Wifi discreto e lento.

Self

4/10

Poor

27 Aug 2021

Luigi

Premetto che da anni soggiorno nell'Hotel, ma questa è assolutamente l'ultima volta.
Struttura interna e camere fatiscenti.
Cassaforte non funzionante, necessarie varie richieste e 24 ore per sistemarla.
Pulizia dei corridoi e delle scale scarsa.
Personale quasi tutto demotivato e insufficiente.
Minuti di attesa alla reception, sempre.
Scarsa professionalità del Sig. Emanuele, in modo particolare.
Comodi i due ristoranti adiacenti all'Hotel, buono quello a base pesce, quello di carne niente di che. Ottimi vini e birra in entrambi.
Personale dei ristoranti gentile.
Parcheggio comodo.
Insetti anche grossi sparsi per le aree comuni.
Non ho usufruito della colazione e quindi non posso dare giudizi.
Problemi all'unico ascensore, poi risolti.
La porta della camera ha segni evidenti di apertura forzata.

Leisure Partner

8/10

Excellent

09 May 2021

Silvia

Accoglienza veramente molto calorosa. La ragazza della reception è stata gentilissima e disponibile a dare tutte le informazioni necessarie. Gran bell'albergo consigliatissimo

Friends_and_family Family

8/10

Excellent

26 Sep 2020

Jolanta

Bardzo dobre śniadanie dopasowane do wymogów reżimu sanitarnego

Friends_and_family Family

10/10

Exceptional

31 Aug 2020

Silvia

Ottima soluzione per un viaggio in famiglia

Camere pulite e spaziose. Zona silenziosa e comoda alle visite naturalistiche ma anche vicina alle cittadine. Peccato ci fosse poca scelta per la colazione e solo articoli confezionati prevalentemente dolci.

Friends_and_family Family

8/10

Excellent

11 Nov 2019

Alessandro

Un comportamento serio e professionale.

Dopo parecchio tempo sono tornato in questo hotel dove ho trovato personale capace e disponibile, camere con giusti spazi, pulite, una prima colazione accettabile ed un ottimo ristorante anche se i prezzi sono un pochino carucci.
Una nota molto POSITIVA: causa recenti intemperie non era possibile la ricezione di programmi TV e la direzione mi ha offerto un congruo sconto sul conto finale. Difficile trovare questo tipo di attenzione per il cliente.
Piccola nota negativa la moquette delle scale e corridoi, è pulita ma denota la sua vetustà ed offre una pessima impressione. spero proprio se mi capiterà di tornare vedere la moquette nuova.

Self

8/10

Excellent

12 Oct 2019

Verified traveler

Accogliente e i.n bella posizione
Personale gentilissimo

6/10

Pleasant

31 Jul 2019

Verified traveler

Colazione terribile, stanza vecchia ma pulita. Letto abbastanza confortevole.

Business Self

10/10

Exceptional

16 Jun 2019

Verified traveler

The cost-benefit is super. We expected a pre-packaged breakfast but were treated to a super buffet meal. The restaurant on premises provided a great supper - the staff were friendly and supportive. Would not hesitate to return there on my next visit to the region.