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Sure Hotel by Best Western Wilhelmshaven City

Wilhelmshaven · Germany

Valoisstraaye 1View location

8.2/10Excellent205 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort7.8/107.8
Condition7.8/107.8
Location8.8/108.8
Neighborhood8.2/108.2
Amenities7.8/107.8
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sure Hotel by Best Western Wilhelmshaven City

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance.

Enjoy German cuisine at Kochs Speisewerk, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 74 guestrooms featuring espresso makers and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

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With a stay at Sure Hotel by Best Western Wilhelmshaven City, you'll be centrally located in Wilhelmshaven, just a 2-minute walk from Friedrich-Wilhelm-Platz and 5 minutes by foot from Großer Hafen.

This hotel is 0.4 mi (0.7 km) from Wilhelmshaven Coastal Museum and 0.5 mi (0.8 km) from Centro Cultural Hispanico Wilhelmshaven. Make yourself at home in one of the 72 guestrooms featuring espresso makers and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 13.5 per person
    • Self parking fee: EUR 10 per day
    • Nearby parking fee: EUR 10 per night (164 ft away)
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 20.0 per day
    • Rollaway bed fee: EUR 35.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    Russian

    English

    Polish

    French

Nearby attractions

Friedrich-Wilhelm-Platz 0.2 km / 0.1 mi
Großer Hafen 0.4 km / 0.3 mi
Centro Cultural Hispanico Wilhelmshaven 0.6 km / 0.4 mi
Wilhelmshaven Coastal Museum 0.7 km / 0.4 mi
Jade Bay 0.8 km / 0.5 mi
Wilhelmshaven Art Gallery 0.8 km / 0.5 mi
Banter See 0.9 km / 0.6 mi
Lower Saxony Wadden Sea National Park 1.4 km / 0.9 mi
Wilhelmshaven City Hall 1.5 km / 0.9 mi
Kaiser Wilhelm Bridge 1.6 km / 1 mi
Südstrand Playground 1.9 km / 1.2 mi
UNESCO Waddensea World Heritage Site 2 km / 1.2 mi
Naval Museum 2 km / 1.3 mi
Strandbad Klein Wangerooge 2.5 km / 1.5 mi
Störtebeker Park 6.1 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 72
  • hotel
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • Bicycle hire service
  • Multilingual staff
Show 11 more facilities & services
  • Hotel safe
  • Lift access
  • Terrace
  • Luggage room
  • Bar
  • Restaurant
  • Breakfast
  • À la carte dinner
  • Breakfast and dinner
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 35 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable2 photos

    Sure Hotel by Best Western Wilhelmshaven City

    FAMILY ROOM STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE COMFORTTRIPLE • COMFORTTPL.OM

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    TRIPLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM-1

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMS • 2 Bedrooms • 35 m²FAM.B2
    FAMILY ROOM TWO BEDROOMSPhoto unavailable2 photos

    Sure Hotel by Best Western Wilhelmshaven City

    FAMILY ROOM TWO BEDROOMS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BUSINESSDouble or Twin • BUSINESSDBT.BS

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    Double or Twin BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BUSINESSSINGLE • BUSINESSSGL.BS-2

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    SINGLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BS-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    APARTMENT TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMSFAM.B2-1

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    FAMILY ROOM TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMS WITH KITCHENETTEAPARTMENT • TWO BEDROOMS WITH KITCHENETTEAPT.B2-KT

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    APARTMENT TWO BEDROOMS WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SEMIDOUBLEFAMILY ROOM • SEMIDOUBLEFAM.SD

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    FAMILY ROOM SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-2

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESS • 1 Bedroom • 20 m²DBL.BS
    DOUBLE BUSINESSPhoto unavailable5 photos

    Sure Hotel by Best Western Wilhelmshaven City

    DOUBLE BUSINESS

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Room amenities

    • Soundproof room
    • Safe
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Wi-fi
    • Toiletries
    • Desk
    • Housekeeping

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESSTWIN • BUSINESSTWN.BS-1

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    TWIN BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST-1

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESSTWIN • BUSINESS • 1 Bedroom • 24 m²TWN.BS
    TWIN BUSINESSPhoto unavailable6 photos

    Sure Hotel by Best Western Wilhelmshaven City

    TWIN BUSINESS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 24 m²TWN.ST
    TWIN STANDARDPhoto unavailable9 photos

    Sure Hotel by Best Western Wilhelmshaven City

    TWIN STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS-1

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 14 m²SGL.ST-1
    SINGLE STANDARDPhoto unavailable3 photos

    Sure Hotel by Best Western Wilhelmshaven City

    SINGLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BUSINESSSINGLE • BUSINESS • 1 Bedroom • 14 m²SGL.BS-1
    SINGLE BUSINESSPhoto unavailable4 photos

    Sure Hotel by Best Western Wilhelmshaven City

    SINGLE BUSINESS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BS-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 35 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable2 photos

    Sure Hotel by Best Western Wilhelmshaven City

    APARTMENT TWO BEDROOMS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 70 m²APT.ST
    APARTMENT STANDARDPhoto unavailable2 photos

    Sure Hotel by Best Western Wilhelmshaven City

    APARTMENT STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    70 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Room amenities

    • Living room: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 16 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Sure Hotel by Best Western Wilhelmshaven City

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

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    Sure Hotel by Best Western Wilhelmshaven City

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

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    Sure Hotel by Best Western Wilhelmshaven City

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE BUSINESSTRIPLE • BUSINESS • 1 Bedroom • 24 m²TPL.BS
    TRIPLE BUSINESSPhoto unavailable7 photos

    Sure Hotel by Best Western Wilhelmshaven City

    TRIPLE BUSINESS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BS

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Sure Hotel by Best Western Wilhelmshaven City

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Sure Hotel by Best Western Wilhelmshaven City

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sure Hotel by Best Western Wilhelmshaven City

8.2
Excellent
205 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
7.8 /10
Condition
7.8 /10
Location
8.8 /10
Neighborhood
8.2 /10
Amenities
7.8 /10
75 reviews shown
10/10
Exceptional
05 Feb 2026
Ben
Very functional and suitable for the price
Self
8/10
Excellent
25 Sep 2025
Stephen
Very small single bed. Only 1 small towel provided.

Very convenient for the station and the shops
Self
4/10
Poor
21 Sep 2025
Valeriy
Not a word in English in this hotel. Nobody cleans rooms
Business Self
4/10
Poor
13 Aug 2025
Mohammad
The quality of the room was not good
Business
8/10
Excellent
03 Oct 2020
A.A.
Hotel ligt in het centrum met restaurants dichtbij. Ontbijt is uitgebreid. Onbetaald parkeren is mogelijk tussen 15 en 9 uur, overdag tegen betaling. Kamers zijn netjes, maar wel wat gedateerd.
Business
8/10
Excellent
12 Aug 2019
Simon

Not bad at all

Large spacious room bed wasn’t the most comfortable but was acceptable.
Business
10/10
Exceptional
26 Jun 2019
Verified traveler
Perfect base for visitibg family, lots to do within walking distance
Friends_and_family Family
8/10
Excellent
24 Jul 2018
James

Great location and friendly staff.

Stayed here about 20 nights in total now. Excellent location, although the rooms are a tad dated now.
8/10
Excellent
20 Jul 2026
Lars
Friendly staff, great breakfast
Friends_and_family Family
8/10
Excellent
05 Jul 2026
Lena
Das Hotel hat eine super Lage, da man die NordseePassage mit Einkaufsmöglichkeiten und den Bahnhof direkt vor der Tür hat. Die Innenstadt ist auch gleich um die Ecke und zum Meer braucht es 10-15 Minuten Fußweg.

Leider steht außen ein anderer Name dran, sodass ich erst einmal etwas gesucht habe. Mein Zimmer war auch schon sehr in die Jahre gekommen, aber sehr sauber. Es wird auf jeden Fall renoviert, das braucht es auch :)
Self
8/10
Excellent
15 Jun 2026
Tobias
Die Lage ist super, direkt am Bahnhof im Zentrum von Wilhelmshaven. Die Zimmer sind zweckmäßig, aber auch schon etwas in die Tage gekommen. Frühstück habe ich nicht gebucht ist aber preislich akzeptabel.
Self
4/10
Poor
05 May 2026
Laetitia
Mauvais rapport qualité prix pour cet hôtel très moyen, plutôt déprimant, avec pourtant des chambres au tarif assez élevé.
2/10
Poor
16 Dec 2025
Marc-Oliver
Muffiges Zimmer, Renovierungsstau. Frühstück war gut und das Personal sehr freundlich.
Business Self
4/10
Poor
24 Oct 2025
Jan
Nie wieder
Leisure Family
10/10
Exceptional
23 Oct 2025
Tim
Wir haben 4 Tage dort verbracht um einfach mal raus zu kommen und etwas anderes zu sehen. Das Frühstücksbuffet war super, eine große Auswahl und für jeden etwas dabei. Außerdem ist es super das man sich rund um die Uhr kostenlos an der Kaffee/ Teebar bedienen kann. Wir haben ein Familienzimmer mit zwei Schlafräumen gehabt sodass die Kinder ihren eigenen Raum hatten. Vielleicht könnte man die Zimmer etwas heller gestalten ( sehr dunkles Holz ) Es gibt ein großes Angebot was man in der Umgebung unternehmen kann. Abends/ Nachts kann es mal etwas lauter sein, da sich das Hotel gegenüber vom Bahnhof befindet.
Im großen und ganzen hat es uns gut gefallen
Leisure Family_with_children
8/10
Excellent
16 Aug 2025
Waltraud
Hotel kann ich nur weiterempfehlen
Business Partner
6/10
Pleasant
02 Aug 2025
Sommai
Stort familjerum
Friends_and_family Family
10/10
Exceptional
29 Jul 2025
Jürgen
Entgegen einiger negativer Rezessionen, die ich nicht verstehe, war ich von dem Hotel voll begeistert.
Ja, das Mobiliar ist etwas ins Alter gekommen, aber das wird durch alles andere in den Schatten gestellt.
Lage: 1a, direkt an der EK-Passage, dahinter die EK-Meile. Die Jade mit Aquarium, Hafen, Deich, gut zu Fuss in 15 Minuten zu erreichen. Und wer ein Fahrrad dabei hat, was man übrigens für 10€ im Hotel auch mieten kann, hat viel zu sehn und kann viel erkundrn.
Personal: super freundlich, hilfsbereit ohne weitere Worte und ohne Ausnahme
Frühstück: da muss sich das Atlantis schon anstrengen um da mitzuhalten
Dazu kommt das man ein Hauseigenes Restaurant hat mit Super leckeren Speisen
Ach ja, und eine Kaffeemaschine, die alles zubereiten kann, steht Tag und Nacht zur freien Verfügung
Parken: Hoteleigener PP, wo man mal nicht
ausgenommen wird. 10€ pro Tag... danke. Sonst zahlt man 25€...
Eigentlich ist alles gesagt. Ich werde in WHV kein anderes Hotel mehr benutzen
Es waren 4 super Tage. ❤️ lichsten Dank noch mal für Eure Betreung und liebe Grüße aus Coesfeld im Münsterland
Leisure Partner
6/10
Pleasant
09 Jul 2025
Annegret
Ohne Frühstück buchen, denn man kann besser in der Stadt frühstücken, da das Frühstück im Hotel nicht empfehlenswert ist.
Leisure Partner
8/10
Excellent
12 May 2025
Tjeerd-Pieter
I had a pleasant stay at the City Valois Hotel in Wilhelmshaven. It was a pity that the window did not have a proper sun screen as the early morning sun was shining straight into it.
Furhermore, the breakfast could do with some fresh fruit, now there only were some apples or maybe a kiwi, but nothing more. Consider some pears, bananas, or some freshly chopped fruit (mango, ananas, etc).
Business Self
6/10
Pleasant
25 Apr 2025
Cetin
Habe gebucht beider Bezahlung sagte man mir das ich nur mit Karte bezahlen kann, habe Comfort gebucht und Standard Zimmer bekommen.
Business Friends
10/10
Exceptional
09 Mar 2025
Hans Werner
Großes Zimmer, großes Bad, gutes Frühstück, freundliches Personal, alles okay
Leisure Self
10/10
Exceptional
02 Mar 2025
Cetin
Alles war ok.
Business
10/10
Exceptional
07 Feb 2025
Cetin
Werde ohne zur überlegen wieder Buchen.
Business
10/10
Exceptional
26 Dec 2024
Cetin
War alles Super, direkt daneben Weihnachtsmarkt und die Nordsee Passage.
Business Partner
8/10
Excellent
16 Dec 2024
Reinald
Leider hatte das Restaurant am Sonntag geschlossen.
Sehr freundliches Personal.
Leisure Partner
10/10
Exceptional
28 Oct 2024
Andreas

Alles bestens

Sehr guter Service, freundlich sauber, grosses Zimmer sehr gutes Frühstück
8/10
Excellent
17 Sep 2024
Carsten
Frühstück und Personal ist gut
Leisure Self
6/10
Pleasant
14 Aug 2024
Thomas

Gut genug für eine Nacht

Das Hotel ist sehr zentral gelegen, Parkplatz nicht bewacht aber vorhanden, Klimaanlage war vorhanden aber nicht bedienbar (keine Fernbedienung vorhanden). Daher mit offenem Fenster schlafen und um 5 Uhr von den Möven geweckt worden. Das Personal war sehr freundlich und das Frühstück standard, aber gut.
Partner
6/10
Pleasant
09 Aug 2024
Henrik

Centralt hotell med bra läge.

Hotellet låg centralt, så det gick att promenera till restauranger och affärer. Bra sängar, men hotellet är lite slitet. Hotellets Parkeringen kändes lite obevakad.
Friends_and_family Family
10/10
Exceptional
22 Jul 2024
Holger
Gute Zimmergröße, Badezimmer Top.Sauber und freundliches Personal.War das zweitelmal dort, und komme sicher wieder.
Leisure Partner
8/10
Excellent
12 Jul 2024
Cetin
Gerne wieder
Business Partner
10/10
Exceptional
09 Jun 2024
Zeynep
Sehr zu empfehlen, das ganze Hotel war sehr sauber und ordentlich. Das Personal sehr zuvorkommend und freundlich. Preis Leistung ist top. Wir haben uns sehr wohl gefühlt.
Leisure Family_with_children
10/10
Exceptional
06 Jun 2024
Verified traveler

Highly recommend!

Excellent experience! Staff spoke English very fluently and location was perfect. Clean and comfortable. Felt safe as a solo female traveler.
10/10
Exceptional
26 May 2024
wilhelm
Zentrumsnähe gelegen heißt natürlich, draußen ist Leben, das hört man..... Gemessen daran war es ok.
Desgleichen Zimmer und Bad. Es war sehr sauber, kein Grund zur Beanstandung. Desgleichen Frühstück und Service. Immer freundlich und hilfsbereit.
Gerne wieder
Partner
10/10
Exceptional
26 May 2024
Cetin
Es war alles wies sein sollte , sauber und gemütlich 👍
Business Partner
4/10
Poor
24 May 2024
Daniel
Zimmer sind sehr in die Jahre gekommen und der Lärm der Stadt ist deutlich zu vernehmen. Ein Rezeptionist meinte sogar mich als Gast verbal angehen zu müssen zu einer Nachfrage von mir die nicht erläutert wurde...
Business Self
10/10
Exceptional
28 Apr 2024
Michael
Super Hotel
Leisure
10/10
Exceptional
01 Mar 2024
Marian
Sehr City nah
Leisure
8/10
Excellent
26 Oct 2023
Verified traveler

Zentral gelegenes Hotel

Das Hotel liegt nahe am Stadtzentrum und unweit des Binnenhafens und ca. 30 min fußläufig zum Strand Wattenmeer. Die Zimmer sind groß und zweckmäßig eingerichtet, Ich habe ohne Frühstück gebucht, da es im direkten Umfeld mehrere Möglichkeiten gibt, sich für den Tagesstart mit leckerem Frühstück zu rüsten.
Hotelparkplätze stehen mit einem Tagespreis von 7 EUR direkt am Hotel zur Verfügung. Der Bahnhof ist direkt gegenüber.
Self
10/10
Exceptional
12 Oct 2023
Marian
Ist centrumsnah
Leisure Partner
10/10
Exceptional
03 Sep 2023
Bernd
trotz zentraler Lage sehr ruhig und sehr nettes Personal
Leisure Family
8/10
Excellent
25 Aug 2023
Jazek
Immer wieder
10/10
Exceptional
18 Aug 2023
Thomas
War ein tolles wochenende in diesem hotel
8/10
Excellent
02 Aug 2023
Steffi
Die Lage des Hotels ist super, alles zu Fuss erreichbar. Die Möbel erinnern eher an die 80er Jahre . Das Zimmer war gut gereinigt. Leider die Dusche nicht. Die Ecken waren schwarz belegt . Das Personal ist sehr freundlich. In der Nacht urplötzlich sehr laut mit Polizeieinsatz vor dem Hotel.
Leisure Family
8/10
Excellent
27 Jul 2023
Brigitte
Einenette Athmosphäre, saubere Zimmer,sehr freundliches Personal, reichhaltiges Frühstücksangebot,zentral gelegen.
Leisure Self
10/10
Exceptional
10 Jun 2023
Peter
👍
Leisure Partner
10/10
Exceptional
17 Apr 2023
Marian
Sauber und super Lage. Immer wieder gerne
Business_and_leisure Partner
10/10
Exceptional
07 Mar 2023
Wia
Zeer vriendelijk en net hotel. We waren er al om 12 uur ipv 14.00 maar konden gelijk inchecken
Leisure Partner
10/10
Exceptional
23 Jan 2023
Marian
Schöne Zimmer gute Lage
Business_and_leisure Partner
8/10
Excellent
10 Oct 2022
Sabine
Schönes altes Haus mit Geschichte, Zimmer sauber, Service gut, Frühstücksbuffet hervorragend, leider Parkplätze 7,00 pro Tag oder Parkraumbewirtschaftung von 9.00 bis 15.00 Uhr. Ausstattung Business nicht perfekt mit hier und da kleinen Mängeln, aber darüber kann man hinwegsehen. Haben 89,00 pro Übernachtung pro Person 9,50 Frühstück bezahlt.
Leisure Partner
10/10
Exceptional
25 Sep 2022
Rolf

Top Hotel

Perfekter Service, saubere gut ausgestattete Zimmer. Bad mit riesiger Dusche und sogar ein Bidet verbaut. Frühstück sehr reichhaltig
Partner
6/10
Pleasant
12 Sep 2022
Ahmet
Sauber aber die Straße sehr laut Abends
Partner
10/10
Exceptional
21 Aug 2022
Marc

Alles bestens!

Alles super. Sehr Hundefreundlich. Sauber. Zentral.
Partner
10/10
Exceptional
08 Jul 2022
Thorbjørn
Great experience

The bar and bar tenders are amacing :-)
Business
10/10
Exceptional
16 Jun 2022
Bernhard

Tolles Hotel

Der Aufenthalt im Hotel und in Wilhelmshaven war super.
Self
10/10
Exceptional
19 Apr 2022
Verified traveler

Schöner Aufenthalt

Check in schnell und unkompliziert, Zimmer sauber und sehr geräumig. Badezimmer groß und sauber. Wasserdruck etwas niedrig, oder Duschkopf mit Sparfilter. Abfluss etwas langsam. Frühstücksbüffet sehr gute Auswahl vorhanden. Alle sehr freundlich.
Partner
10/10
Exceptional
29 Nov 2021
Verified traveler

Alles bestens mit besonderem Lob an Nachtportier

Wenn ein Nachtportier den Gast nach Mitternacht derart freundlich mit den Worten begrüßt, er sei ihm noch vom letzten Besuch bekannt (über ein Jahr her), dann ist das einer der heute nur noch seltenen Momente, in denen man sich über die Wahl seines Hotels sehr freut. Danke an den Portier; er gab einem das seltene Gefühl unterwegs zuhause zu sein. Ansonsten alles bewährt gut.
Self
4/10
Poor
26 Sep 2021
Lisbeth

Ausbaufähig

Die Damen an der Rezeption waren freundlich und das Frühstück war gut. Und damit hat es sich mit positiven Erfahrungen in diesem Hotel. Dass im Sept. 2021 \"aufgrund der derzeitigen Situation\" das Restaurant geschlossen hat und dass die Zimmer nur vor und nach An- bzw. Abreise gereinigt werden, zeigt offenbar, wie \"mitarbeiterfreundlich\" dieses Haus ist. Wie gründlich die Reinigung dann erfolgt, möchte ich auch bezweifeln, nachdem in der Dusche das Duschbad und am Waschbecken die Bartstoppeln der Vormieter nicht entfernt wurden.
Partner
4/10
Poor
18 Sep 2021
Jules
Zimmerreinigung erst nach Aufforderung. Ab 22 Uhr keinen Ansprechpartner. Service gering.
Business
10/10
Exceptional
16 Sep 2021
Mickael

Hotel Valois, kan bara berömma

Hotellet är bra och rent. Rummen är rena och välhållna. Personalen är trevliga (och pratar engelska!!). Frukosten var god och varierad. Extra beröm för att jag kunde ha min motorcykel inlåst,
8/10
Excellent
21 Jul 2021
Verified traveler
De foto van de entree op Expedia doet niet vermoeden hoe mooi en netjes dit hotel daadwerkelijk is. Fijne, centrale ligging. Leuke restaurants te voet bereikbaar .
Leisure Partner
10/10
Exceptional
30 Oct 2020
Joel

Agréablement surpris

Séjour professionnel, hôtel au cœur de la ville , proximité de tous les commerces , hôtel agréable, d’ une propreté remarquable, personnels sympathiques, compétents
Business
8/10
Excellent
19 Oct 2020
Verified traveler
Meine Tochter wurde irgendwie bei der übermittlung von Expedia zum Hotel vergessen mit anzugeben.
8/10
Excellent
11 Oct 2020
Verified traveler
Das Hotel war wirklich sauber und gut ausgestattet. Sehr gut fand ich, dass in meinem Hotelzimmer ein Tablet mit dem \"Hotel-Internet\" installiert war. So konnte ich auf einfachstem Wege erfahren, was im Hotel und auch in der Umgebung los war und einiges über das Restaurant und das Hotel selbst erfahren. Darüber konnte ich auch auf das WWW zugreifen und zusätzlich gab es auch einen WLAN-Code. Perfekt für Geschäftsreisen.
Ich hatte zwar nur ein Einzelzimmer gebucht, aber ein Doppelzimmer erhalten.

Das Personal bei der Ankunft war sehr freundlich und ich durfte mir auch Besteck für mein Abendessen \"ausleihen\", welches ich, durch die aktuellen Covid-19-Bedingungen, nicht im Restaurant meiner Wahl zu mir nehmen konnte.

Allerdings gibt es einen (für mich) großen Kritikpunkt: Ich war im Herbst in diesem Hotel und dort waren die Temperaturen für mich schon zu kalt. Dies habe ich auch an der Rezeption beim Checkout bemängelt und durfte mir dann nur ganz läpsch anhören, dass die Heizung auf eine angenehme Temperatur eingestellt sei und dann nicht mehr geheizt würde, wenn diese erreicht sei. Daran würde man nichts ändern!
Die Heizkörper im Zimmer waren eisekalt und nach einer einstelligen Nacht draußen kühlt auch ein Hotelzimmer ab. Wenn ich zitternd aus der Dusche mit rot verfärbter Haut komme, ist das definitiv keine angemessene Temperatur!!!
Dass die Dame an der Rezeption zu dem Zeitpunkt nichts daran ändern kann ist mir klar, aber man sollte sich wenigstens der Kritik annehmen!!!
Business Self
8/10
Excellent
28 Aug 2020
A.
Nice hotel in center of city. Good breakfast and friendly people. Easy parking
Business
4/10
Poor
24 Aug 2020
Verified traveler
Eine Wand war mit Stiften bekritzelt. Die Fußleiste aus Teppich löste sich. Der Fernseher hatte alle fünf Minuten geflackert. Die Kaffetassen auf dem Zimmer hatten noch Flecken. Im Bad waren zwei Waschbecken, aber nur ein Seifenspender, was sehr umständlich ist. Das Rührei zum Frühstück war schwer zu genießen. Dazu wurde Kaffee in einer Kanne serviert, der fast kalt war. Besseren Ersatz gab es im Flur am Vollautomaten.

Die Beleuchtung der Leihfahrräder musste durch uns mehrfach geprüft werden, bis wir zwei funktionierende hatten. Während der Fahrt löste sich die Feststellschraube des Sattels, weshalb wir es nochmals tauschen mussten.

Bis auf die Tassen im Zimmer konnten wir uns über Sauberkeit nicht beschweren. Da wurde gut gearbeitet. Die Freundlichkeit des Personals ist auch vollkommen in Ordnung.
Leisure Partner
10/10
Exceptional
22 Jul 2020
Peter
Saubere und gemütliche Zimmer. Nette Angestellte. Fahrrad Unterbringung in einer Garage möglich.
Self
8/10
Excellent
10 Jul 2020
Flemming

ice stay

Nice hotel with easy access to the center.
Restaurant was great
Business
8/10
Excellent
24 Jun 2020
Dean

Pleasant stay

Comfortable stay. Hotel decor just a little bit dated. Service at reception very good. Bar service very good.
Business
10/10
Exceptional
16 Apr 2020
Stefan

Sehr gutes Hotel

War alles top
Self
8/10
Excellent
22 Feb 2020
Liska
Nach Zimmertausch war das EZ in der 2.Etage viel ruhiger
und heller. Leider konnten die 2 Fenster nicht komplett abgedunkelt werden.
Friends_and_family Family
8/10
Excellent
31 Dec 2019
Verified traveler

Guter Komfort in zentraler Citylage

Schönes und sehr sauberes Zimmer, das im Winter aber vorgeheizt sein sollte. Wer erst um Mitternacht eincheckt hadert mit einem kalten Zimmer, da die Heizung nachts abgestellt wird. Das Frühstück ist gut, aber neuerdings von etwas knapp bemessen. Sehr netter Nachtportier.
Self
10/10
Exceptional
24 Oct 2019
Bernhard

Alles ok

Es war alles ok.
Self
8/10
Excellent
25 Sep 2019
Verified traveler

Sehr angenehmes Haus in guter Lage

Schöne Zimmer, sehr guter Service an der Rezeption sowie gutes Frühstück in renoviertem Ambiente. Weiter so!
Business

Location & surroundings

Sure Hotel by Best Western Wilhelmshaven City
Valoisstraaye 1, Wilhelmshaven, Germany

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Sure Hotel by Best Western Wilhelmshaven City

88 hotel photos