Interhotel

Italy , Trento
SAN GIOVANNI DI FASSA, Strada Neva 89
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50 reviews shown

8/10

Excellent

19 Sep 2023

Andrea

Nice hotel with nice room and wider single bed.
The receptionist was very nice and advised very well.
Pool are was clead although the jacuzzi is extremely small.

Breakfast would need little improvement like adding some solt in scrambled eggs and better coffee. But it was included.

Self

10/10

Exceptional

10 Sep 2023

Svitlana

Everything was amazing, especially Front office was very helpful and nice.

Leisure Pet

10/10

Exceptional

30 Jun 2023

Svitlana

Literally - the best hotel in Karlovy Vary, that I have ever stayed at: very friendly and helpful staff, delicious food, rich breakfasts, very clean rooms and spa. so highly recommend and will go back for sure

Leisure Pet

10/10

Exceptional

31 Oct 2022

Pierrick

Awesome breakfast !

Leisure Partner

10/10

Exceptional

24 Aug 2022

Kevin

Outstanding hotel in the center of city

Leisure Family

10/10

Exceptional

23 May 2022

Verified traveler

The location and view are beautiful. About 2 km walk from the bus station. The breakfast was quite adequate. Since the hotel is old, the decoration of the room and bathroom is also old accordingly. In general, I saw a lot of spider webs and spiders in Karlovy Vary. There was a big spider on the wall in the room. Bed comfort was poor compared to the hotels I stayed in other cities.

Partner

10/10

Exceptional

31 Aug 2020

Robert

Good enough to warrant a return visit!

The location is fantastic and the people are great! My only complaint would be that the condition of the property was a bit worn - but no more than can be expected from a hotel built in the 1890s. My overall analysis is that the place is wonderful and I’d be willing to stay there again. :)

Friends_and_family Family

10/10

Exceptional

20 Jul 2019

Nancy

Staff was so wonderful and friendly.
Breakfast buffet was excellent.

Leisure Family

10/10

Exceptional

20 Aug 2018

Jong-Jin

No parking and no valet service!

Located at the town center, this hotel is clean and spacious. Built more than 100 years ago, one can notice its age. The only disappointment at arrival was that they do not offer valet service, while the hotel.com description said so. I had to park at a garage about 10 mins steep uphill away. Valet service was the main reason why I pick this hotel. They must correct this on website. Ones who get to the town without car, this is a great hotel. The breakfast was excellent!

Partner

10/10

Exceptional

31 Dec 2017

Nicholas

Christmas family stay

Central is a classic on one of the main squares in Karlovy Vary. The hotel includes the historic art nouveau part, as well as a modern wing with most of the spa facilities. We were in a room in the older wing, and the view from our window was beautiful. Parking is available on-site, which is a rare commodity in the city, but large vehicles may not fit. The breakfast is excellent; even our picky 2 year old had multiple options. A crib was in our room on arrival without us having to double-check. Wi-fi was reliable throughout. English, Russian, and German seem to be spoken by most personnel (in addition to Czech, of course). We were there over Christmas, and the stay was appropriately seasonal, with many options to make travelers feel at home. The traditional Czech carp was available in the restaurant in addition to more international options. Our child loved a certain small mechanical, dancing and singing Santa Claus in the lobby, and would dance along with it. We are not sure why it sang in French ¯\_(ツ)_/¯

Family

8/10

Excellent

26 Oct 2017

Verified traveler

Great Location on the main boulevard

Great Location on the main boulevard. Kitchen and bar closed already at 22:00 and the night person didnt speak or understand any english at all. The accessible entrance is from a side & not in front. There parking is on the street but there are only 2-3 parking spaces reserved for the hotel.

Family

10/10

Exceptional

14 Aug 2017

Tereza

Great located hotel with the best breakfast I had

We went only for a weekend but this hotel was just perfect. It was very nice, equal to the price and the staff was very helpful and nice. I must highlight here the breakfast buffet as this was the best breakfast buffer I experienced on my travelling. So many options to choose from, the basics plus smokey salmon, many options of nuts and dried fruit to add into your porridge. Pancakes, yogurts, eggs made on different styles etc. Also this hotel is straight on the colonnade so it is right in the center and everything is incredibly close. Thank you.

8/10

Excellent

22 Jun 2017

Verified traveler

Great place to stay

Highly recommend this hotel, close to all amenities. The hotel staff was nice, and its was relatively clean

Family

8/10

Excellent

05 Jun 2017

dee

Great location

The only negative I have to mention is the inability to make a spa appointment. The lobby clerk sent me to the spa. No one was in the apt. Room. I found someone who directed me to call the spa number to make an app that. The person answering the phone could not speak English. No spa for me. The hotel seems to be under staffed.

10/10

Exceptional

17 Mar 2017

Benjamin

Older comfort, and a perfect location.

This feels like a classic hotel; with all the trappings and style, and just a little worn-out shabbiness that just adds to the character. The front desk clerk spoke excellent English (although the night clerk had more problem, and my non-existent Czech didn't help!), and our rooms were exactly what we wanted for a couple of nights to explore the area. The breakfast buffet was over the top in an excellent way. If you were staying for the spa and health treatments, the breakfasts could out-do all your hard work if you weren't careful!

Partner

8/10

Excellent

15 Jun 2016

Verified traveler

spa time

great spa experience, very good pricing, great breakfast

8/10

Excellent

18 Feb 2016

Justin

Don't go during the off season

The hotel was pretty empty. This became very apparent when we tired to eat at the restaurant. While there were a few people eating, the staff told us they were closed. This was at 7:25 at night. We pointed out that the time said open until 08:30, so then they said we could choose from one thing on the menu. Needless to say we went looking for another restaurant.

Later around 9:30 my daughter bumped her head and I went to ask the front desk for some ice. After looking for a while a man walks in from outside. He couldn’t find any ice.

The Pros: The room was very large and clean. It is the typical two beds pushed together that is found in most European hotels. They were comfortable. Breakfast was also typical European, but most people will find enough to fill up.
The Cons: We couldn’t find any English channels. Not even the reliable BBC. Most channels were in Russian.

While we didn’t try to get any Spa type services I expect it would be difficult unless you are there during the high tourist months as there was not a lot going on in or out of the hotel.

Family

10/10

Exceptional

23 Oct 2014

Michael

Very pleasent hotel at perfect location

The hotel is old, but at very good condition. The room is good and clean with small negative things (venta in bathroom was not working, the warming was not enough for me, but for others may be it's Ok, and unfortunately no coffee/tee table was there).
But service, people, food and location are perfect. Very recommended !

Family

10/10

Exceptional

06 Sep 2014

Angela Wilson

Great Find!

Hotel is centrally located to the main strip, all within walking distance! Parking is a hit or miss as the hotel only has two spots for 10euros/day, but we got lucky. Service was very good at the reception. the free breakfast had some odd food choices, however, you can find something to fill you up. The price is great for a one or two night quick getaway!

Partner

6/10

Pleasant

05 Nov 2023

Claudia

Die Lage ist hier alles, sonst eher mittelmäßig. Empfang sehr nett, Zimmer lassen einige Renovierungen durchaus zu.
Es gibt Bademäntel und Pantoffeln, was wir gut fanden, allerdings war der Pool und Whirlpool von einer Horde russischer Mitmenschen bevölkert, so hat die Nutzung keinen Spaß gemacht. Beleuchtung lief auf Sparflamme und die Sauna war verschlossen und dunkel. Auf Nachfrage sagte uns eine Angestellte, sie wäre nicht zuständig. Alles nicht sehr kundenfreundlich. Frühstück nicht toll, Wurst alle, am Kaffee steht man am Automaten minutenlang, Auswahl an Speisen war nix für uns. Aber ok, bei 2 oder 3 Nächten gibt’s schlimmeres.
Unbedingt Parkplatz vorm Haus reservieren, bei uns hat’s geklappt, Kosten 20,- Euro extra. Der Hammer kam bei Abreise, als wir gefragt wurden, ob wir etwas im Zimmer getrunken hätten. Ich bestätigte, dass wir eine der 2 vorrätigen Wasserflaschen geöffnet hätten, ja und? Dies machte dann bitte 3,- Euro extra 😡 wie bitte? In einem 4Sterne Hotel steht kein Wasser zur Begrüßung kostenfrei bereit? Wir würden zukünftig ein anderes Hotel buchen, da der Pool nicht nutzbar, Sauna verschlossen, Frühstück nicht lecker und nur die Lage und Aussicht top waren.

Leisure Family

10/10

Exceptional

11 Jun 2023

Helmut

gute zentrale lage. rezeption leider nur geringe deutschkenntnisse. empfehlenswert.

Friends_and_family Friends

10/10

Exceptional

27 Mar 2023

Rita

Tolles Hotel an zentraler Lage

Sehr gutes Hotel an zentraler Lage. Wir hatten ein schönes Zimmer mit Blick auf den Fluss und die Altstadt. Das Frühstücksbuffet war sehr gut, es wurde immer aufgefüllt und die Teller sofort abgeräumt. Wir konnten auch einen Aussenparkplatz mieten für ca. 18.-- Euro pro nacht. Wir wüden dieses Hotel sofort wieder buchen.

Partner

8/10

Excellent

07 Nov 2022

Markus

Wir sind freundlich empfangen worden , nur leider stimmt es nicht das das Personal auch deutsch spricht .
Es ist halt vieles auf Russisch sprechende Gäste ausgelegt.

Leisure Partner

8/10

Excellent

10 Jul 2022

Marie

Pohodový hotel, velmi vstřícný perdonál, skvělé snídaně. Naprosta čistota všude. Rádi se vratíme😊

Friends_and_family Family

8/10

Excellent

09 Jul 2022

Nadia

Séjour professionnel très agréable

Chambre spacieuse, lumineuse et bien insonorisée.
Confortable et propre.
Petit déjeuner buffet varié.
Piscine au 5e étage.

Business

6/10

Pleasant

23 Apr 2022

Marco

Im großen und ganzen ein gutes Hotel. Direkt im Zentrum, alles gut erreichbar. Das Personal ist sehr freundlich und bemüht. Frühstück war so ok. Leider war die in der Beschreibungen angegeben Bar nicht geöffnet, man hatte keine Möglichkeit im Hotel, ausser auf dem Zimmern, den Tag in Ruhe ausklingen zu lassen.Beim Tischtennis gab es nur kaputte Schläger, Billard nur mit weißen Kugeln(sehr gewöhnungsbedürftig).Der Jacuzzi war defekt. Hatte da etwas anderes bei 4 Sternen erwartet.

Leisure Partner

8/10

Excellent

01 Jan 2020

Tina

Das Personal an der Rezeption und im Restaurant war sehr freundlich, Danke Larisa und Todora, Zimmer sehr sauber, dasEssen schmeckte gut, und die Lage top. Ein paar Steckdosen mehr pro Zimmer wäre echt gut. Insgesamt ist das Hotel zu empfehlen

Leisure Family

8/10

Excellent

01 Jan 2020

Verified traveler

Sehr gute Lage ,freundliche Personal .Essen ist sehr gut .Nur Wasser in Schwimmbad ist zu kalt !

Leisure Family

8/10

Excellent

12 Aug 2019

Libor

Umístění hotelu je opravdu vynikají, přímo v centru a výhled na náměstí a okolní budovy je úchvatný. Paní recepční byla naprosto úžasná, milá a hovorná. Pokoj by opravdu hezký, drobné maličkosti by zasloužily opravit, ale nic složitého. Bohužel před námi zapomněli umýt toaletu, ale po upozornění obratem vyřešili, takže v pořádku.

Partner

10/10

Exceptional

20 Jun 2019

chulhee

Deer jump view

This hotel is located at the center which is very covinent to go around the main areas. The service and reply for any quests is excellent and they always were willing to assist the guests anyway they can. The view from the room was wonderful with colouful buildings and deer jump hill. The breakfast was also nice.

Family

2/10

Poor

18 Apr 2019

Kirsten

Worst stay ever!

Worst stay ever, we did not get the room wich we had payed for. The hotel has great potentials, but the management staff is operation in the old fashion way, they do not listen to the clients and do not provide good service.
We recommend that you call the hotel before your stay to check that you will get what you have payed for.
Agostinho e Kirsten, Denmark

Partner

2/10

Poor

03 Mar 2019

Pablo

We stayed 3 nights Friday to Monday. We chose the Hotel mainly because of the indoor spa consisting of swimming pool, whirlpool and sauna. To our surprise the access to the sauna was not included and the price for just one hour was expensive, more than 400 CZK. The whirlpool was out of order 2 out of the 3 days and the swimming pool water was cold, around 28 degrees as evidenced by a thermometer. We were very disappointed also when we found out that the timetable was very rigid, in the morning from 8 am until 3pm is reserved only for guests who are in a cure and in the afternoon so we could not go, then they make a half an hour pause from 5 to 5,30pm where you are invited to leave in the rudest way possible by a member of the staff. Finally they close it at 7pm which is too early. The place is not clean either.
The Hotel has a restaurant so we decided to go for dinner the first night as we saw a convenient buffet but we were told on the coldest way possible by a waiter that is also for cure guests only but that we could still dine à la carte with ridicoulously overpriced dishes.
The bed linen was not clean, specially the pillow which smell of sweat. I asked for a change the next morning which they thankfully did.
The atmosphere is cold in the place in general but the worst is the coldness and sometimes rudeness of the staff. Don't come unless you are in a treatment or cure stay.

Leisure Partner

10/10

Exceptional

25 Feb 2019

Verified traveler

Sehr zentrale Lage, denn man konnte das Auto stehen lassen und zu Fuß die Stadt erreichen!
Nettes Personal und das Frühstück war auch sehr gut und reichlich...!
Parkplatz vorhanden (gegen Gebühr)
sauberes Zimmer und Bad. Bademäntel und Hausschuhe vorhanden.
Einfach Super!!!
Wir kommen wieder!!!

Leisure

8/10

Excellent

22 Feb 2019

Fiedrich

Frühstück nicht besonders--parkplatz 15e

Frühstück nicht besonders-Parkplatz 15Euro pro Nacht zu teuer-fast nur russisch
sprechendes Personal-nich deutsch
Sauberkeit und Zimmer Sehr gut

Partner

8/10

Excellent

10 Dec 2018

Verified traveler

Sehr schönes Hotel , nettes Personal und alles sauber, Stadtnah

8/10

Excellent

07 Oct 2018

Annette

Zentral gelegen, schöne Aussicht,reichliches Frühstück

4/10

Poor

03 Sep 2018

Hans

Hotellet var nedgånget och gammalt. Det största problemet var dock den oengagerade och surmulna personalen. Detta gäller naturligtvis inte all personal, men de flesta vi stötte på.

Partner

8/10

Excellent

30 Aug 2018

Steffen

Top Hotel in bester Lage

Es hat uns gut gefallen im Hotel. Zentral gelegen, Top Service und gute Ausstattung. Was verbessert werden könnte wäre die Zimmer mit Klimaanlagen auszustatten. Leider war der gebuchte Balkon nicht vorhanden, ansonsten ein sehr schönes Hotel.

Family

8/10

Excellent

26 Jul 2018

Mamo

観光の中心にあるホテル

主なコロラーダに歩いて行け位置にあり便利、夕涼みがてらに観てまわれました。飲泉カップも閉店間際に近所のお土産物屋さんで買えました。

10/10

Exceptional

20 Feb 2018

IRINA

Прекрасно

Прекрасный отель, сервис на высоте. Месторасположение и территория вообще самая лучшая. Спасибо большое Валерию на ресепшен и девочкам из ресторана. Хотелось бы, чтоб спа процедуры и бассейн с сауной работали до 22:00. Отдохнули отлично. 16.02.2018

Partner

8/10

Excellent

16 Feb 2018

Besucher 02/18

zentral gelegenes Hotel

Personal ist freundlich und sehr bemüht,
etwas mehr \"Leben\" im Haus, in der Lobby wäre schön, vielleicht im Sommer?
Frühstück insgesamt gut, Brötchen jedoch nicht (allgemein in Karlovy Vary),
Hotel zentral, alles gut zu Fuß zu erreichen wie von uns gewünscht,
Zimmer o.k., Ausblick sehr gut, leider etwas zu kalt, keine extra Heizmöglichkeit im Bad,
Nachts laute Müllabfuhr oder andere LKW
Wir planen wieder zu kommen 2019
Danke an das Personal!

8/10

Excellent

26 Jan 2018

Verified traveler

Angenehmes Hotel in zentraler Lage.

Wir hatten das Hotel für einen Kurzurlaub gebucht und wurden nicht enttäuscht.

6/10

Pleasant

02 Nov 2017

Verified traveler

Hotel entspricht der Beschreibung, im groß und ganzen in Ordnung. Personal sehr freundlich und immer hilfsbereit. Essen ist gut. Auch die Zentrale Lage ist super, es gibt gute Spaziermöglichkeiten.

8/10

Excellent

20 Jul 2017

Andreas

Bra i Karlovy Vary

Bra hotell med bra läge i staden. Bra pool. Kändes lite ödsligt. Kan kanske berott på säsongen.

Family

6/10

Pleasant

21 Jun 2017

Maans

Alright value, but let down by service

The bad thing first, because it was unfortunately on my mind as we left Karlovy Vary. Upon check-out we were told we had to pay an extra charge of CZK450 for using the sauna. We protested that we had not been told about this charge at any point, and the clerk apologised for that, but still brushed it off by saying \"it's only 15 Euros\". As we needed to get to our transport we didn't have time to argue, so we paid and left. This really feels like a rip-off charge as it is not mentioned in any of the hotel booklets; in fact it says that the swimming pool and sauna is free to use for guests. The reason that was given for the charge was that no-one else was using the sauna and that it therefore had to be warmed up only for us, but I do not think that is a valid reason, especially not for a 4-star hotel. It is also worth mentioning that the hot tub was only functional on one of our three days in the hotel. Apart from that, the hotel is clean, in a nice location and has an alright breakfast buffet.

Partner

6/10

Pleasant

30 Dec 2016

Julio

ESTACIONAMENTO

O HOTEL NAO TEM ESTACIONAMENTO E OS ATENDENTES NEM SEMPRE INFORMAM CORRETAMENTE

Family

8/10

Excellent

22 Oct 2016

Dirk

Centraler geht es nicht

gepflegte Zimmer, toller Ausblick auf die Altstadt; ordentliches Frühstück,

Partner

8/10

Excellent

30 Aug 2016

Natalia

Хороший отель, отличное расположение, чудесный вид из окон. Хороший бассейн. Хорошие завтраки. Однако шведский стол на обед и ужин не понравился. Состояние отеля немного не дотягивает до уровня 4 звезд. В некоторых местах, например, потолок в прихожей и ванной, некоторые двери, помещение и оборудование SPA могли бы быть более красивыми и современными. Обслуживание хорошее, но не отличное. В лобби стоит рояль, но музыки в отеле по вечерам уже давно нет. Туристов очень мало даже в августе. Что касается лечения, то врачи не очень внимательные и вся консультация с врачом касается только назначения курса воды, который в результате не подошел.

Family

8/10

Excellent

14 Mar 2016

Nikola

Rodinný víkend

Rodinný výlet- vše bylo skvělé, jen restarační menu nezajímavé a předražené.

Family

8/10

Excellent

28 Dec 2015

Carlos