Name: Los Jitos Hotel & Suites
Address: Blv Manlio Fabio Beltrones Km 11 Plaza Los Jitos, San Carlos, 85506, MX

4/10

Poor

05 Jul 2026

Gary

This hotel has a pool with 3 giant slides on the roof, so maybe excellent place for family with kids. Our room was clean and and decent but the place was very noisy with kids screaming in to hall till after 1 am. The TV was tiny and hard to use with its cable system. Doubt I would stay here again.

Partner

10/10

Exceptional

26 Apr 2026

Jorge

Si

4/10

Poor

24 Apr 2026

jeff

No hot water, pillows smelled, tv remote not working well, very run down.
Can't see this hotel lasting much longer, unfortunate. Bet it was a nice hotel 10 years ago.

Partner

8/10

Excellent

13 Mar 2026

jodi

The area is safe and within walking distance to many restaurants. There is someone in the lobby 24/7 and were still cheery when we checked out at 4am.

8/10

Excellent

16 Dec 2025

Armando

Bed Is riot

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Elisa

Overall it is affordable, safe place to stay. However there is a club right next to it and it is loud. Cleaning could improve

Leisure Self

10/10

Exceptional

21 Oct 2025

Carlos

it was a nice hotel to stay at

4/10

Poor

20 Oct 2025

Camey

Very run down and extremely noisy, both the hotel and the bar next door. All night long!!!

Leisure Family

6/10

Pleasant

07 Oct 2025

Sheila

The hotel is old and run down, but clean, the water was hot and the ataff was efficient. We were there Saturday night and there were 2 or 3 very loud music venues completing for most volume until some time after 2:30am.

Leisure Partner

10/10

Exceptional

13 Jun 2025

Aurora

Excelente ubicación , limpio , amplio, muy atenta la persona de limpieza , excelente atención ,♥️♥️♥️♥️

Friends_and_family Family

10/10

Exceptional

23 May 2025

Walter

Comfortable stay

I had a late check in. Front desk was very helpful and quickly got me checked in. Bed was very comfortable. Would stay here again.

Self

6/10

Pleasant

05 Apr 2025

John

Noisy

While the location and staff are wonderful, the condition of the building is really deteriorating. It is frequented by families, and with the pool and water slide above the rooms, can be very noisy. The pub/club that is located beside the hotel plays very loud music, very late into the night; not the hotel’s fault, but if you are a light sleeper, beware!

Partner

2/10

Poor

18 Mar 2025

Andres

It was loud! The fridge was not working the tv was the size of my phone screen and it was located in a weird place

6/10

Pleasant

31 Jan 2025

juan

The reality is you got what you pay

6/10

Pleasant

21 Jan 2025

jeff

Very run down. Dumpster area was inundated with trash all around. Unsightly. Very dated hotel but good price. Needs someone to take charge and begin cleanup and renovations.

Business Self

8/10

Excellent

01 Nov 2024

Marion

Clean. Room made up daily. Staff friendly and professional. Building needs a bit of maintenance. Slightly tired. Bring your own personal wash cloths. Clean towels, soap and shampoo provided daily.

Partner

10/10

Exceptional

01 Oct 2024

Erica

Great place to stay! The roof top pool and water slide were amazing!

Leisure Family

4/10

Poor

08 Sep 2024

gerardo

Cambios en horario de alberca sin aviso,asi como bebidas no permitidas, no es lo que marcan en los carteles

Friends_and_family Family

10/10

Exceptional

02 Sep 2024

Antonio

The hotel is very clean, and the personnel is very friendly. It has an excellent location.
The furniture is not the greatest, but it's ok for the price of the rental.

Leisure Self

10/10

Exceptional

11 Apr 2024

Verified traveler

Couple traveling for 2 night stay

Excellent

Partner

4/10

Poor

05 Mar 2024

Anthony

Run down hotel

Hotel was run down don’t understand how it had high rating

Partner

8/10

Excellent

26 Jan 2024

Harry

Quiet and clean property.

Leisure Self

4/10

Poor

12 Nov 2023

Tony

There is nothing unique about these property.
Rate is too high for accommodations. Room condition leaves a lot to be desired.

Business Self

10/10

Exceptional

30 Oct 2023

David

The king bed was very comfortable. The room was very large and very nicely decorated with two comfortable chairs to relax in, table to eat at and a desk. There was a pergola area. An Oxxo was across the street. Parking by room had great light for safety.
We will be return customers again in thd future.

Leisure Family

4/10

Poor

21 Mar 2023

Pascual

Instalaciones, staff y servicio están bien, pero es IMPOSIBLE dormir con el ruido excesivo del bar que tiene el hotel a un lado.

Leisure Family

6/10

Pleasant

22 Oct 2022

Michael

Everything was fine except checkout they wanted to keep half the deposit because of dirty plates and, I was told there was a pink notice near the sink that said that if dishes were left dirty it would come out of the deposit but there was no such notice on or near the sink or anywhere in the suite. I would hope they add this detail to the check in process.

Business_and_leisure Family_with_children

10/10

Exceptional

22 Jun 2022

Tomas

Great place for kids

Leisure Family

8/10

Excellent

28 Jan 2022

Sean

Aging but good service.

Solid option, aging but clean. Service was excellent, thank you!

Partner

6/10

Pleasant

25 Oct 2021

Paola Escobedo

En general las instalaciones están bien; lo que no fue agradable fue que había fiestas en algunos cuartos y mucho ruido en los pasillos; si eres alguien que solo busca un lugar para descansar, no lo recomiendo.

Leisure Friends

4/10

Poor

09 Oct 2021

Jonathan

Everything seemed nice until I walked in into my room. There were about ten crickets inside my room, and in the balcony area, there were A LOT more. Seemed like a plague of crickets and other bugs every where. Disgusted by all the crickets and bugs inside and outside the bedroom!

Business

8/10

Excellent

28 Jul 2021

Verified traveler

Liked the location and attentive staff. It's a very old hotel but still serving a need for economical rates.

Leisure Self

8/10

Excellent

21 Jun 2021

Verified traveler

i like this place

Leisure Partner

8/10

Excellent

19 Apr 2021

Verified traveler

Registration was fast, the staff were friendly and efficient. The beds were a little too hard and it was almost midnight when i realized the bed was a little broken and it probably wasnt going to male it overnight so i jad to come down to front desk and habe simeone fix. They were pretty quick about it but i would have liked that they have

10/10

Exceptional

23 Mar 2021

Verified traveler

I liked everything about the property. Personel were very attentive to us during our stay. Very friendly. I would definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

04 Feb 2021

Verified traveler

the rooms were clean, staff was helpful and our sty was good

Business_and_leisure Friends

4/10

Poor

30 Nov 2020

Eduardo

Muy mal hotel , no se sentia agusto o seguro

El hotel muy mal , mal servicio muy sucias las instalaciones muy deterioradas y viejas...el costo del hotel fue Como de 5 estrellas (caro) y realmente el hotel es como de 2 estrellas o menos ...

Partner

6/10

Pleasant

25 Oct 2020

Brigitte

Unsafe. Room key isn't safe. My husband left his phone and credit card on the night stand while going to the pool. It was stolen and the door was locked. The office staff didn't understand English at all and no one helped us.

Leisure Partner

4/10

Poor

08 Oct 2020

Sergio

Una pobreza de hotel con pésimo servicio. No hay un mínimo de toallas, los cuartos medianamente limpios, no hay teléfono en la habitación, te entregan un control para el televisor del siglo pasado

Business Self

2/10

Poor

17 Sep 2020

Santiago

Horrible mistake in choosing this \"Hotel\"

I arrived only to find out that the person who was also to accompany me had to cancel his trip due to Covid-19 & Pregnancy complication of his daughter in Law. Once checked in, I immediately discovered that the Hotel & it's operating staff were completely incompetent in all areas of Hotel Management. Los Jitos Hotel & Suites did NOT have internet or a Wi-Fi Signal, that would've allowed me to immediately cancel Mr. Jose H. Enriquez's reservations. There was no TV signal as well.
The A/C & Toilet did work well. Overall, I give it a -1 Hotel rating. I'd NEVER stay there again, not even as a gift.

Business

8/10

Excellent

13 Mar 2020

Verified traveler

Good stay

Another good stay. The hotel is a bit dated but we enjoyed our visit and will stay there again.

Partner

10/10

Exceptional

26 Feb 2020

Melody

Clean quiet comfortable

Self

8/10

Excellent

29 Oct 2019

kp

clean and close to the marina and plenty of things to do and eat.

Leisure Partner

6/10

Pleasant

12 Jul 2019

Verified traveler

Overall it was okay. The rooms where clean and specious. The biggest drawback was the noise. Our room was on the 2nd floor just below the pool area and there was a lot of doors banging and kids making noise and running up and down the hall right outside of our door. Making for a very noisy night.

Leisure Partner

8/10

Excellent

23 Jun 2019

orville

ok for the price outside needs to be cleaned up with paint act.

10/10

Exceptional

22 May 2019

B-family

My family and I had a blast. This was our first stay at this hotel, and after staying at a few other more expensive hotels this was a friendly surprise. Although it was a short stay only 3 days and 2 nights the pools were well maintained and the slides made it even more enjoyable for the family. We went during the weekday so we pleasantly enjoyed a quiet stay at this hotel. Definitely would like to stay here again. And we expect the same experience going forward.

Leisure Family_with_children

10/10

Exceptional

10 May 2019

Eugene

Nice place for a weekend getaway

This is a nice clean inexpensive hotel that is pet friendly, the rooms are clean and spacious. We had a 2 queen bed room with refrigerator, microwave and small kitchen. Great for overnight or a weekend stay. As a bonus if traveling with children there is a large outdoor pool area on the roof, three pools one with water slides. There are tables etc to eat and a nice view of the water. Also lots of nice restaurants close by.

Partner

6/10

Pleasant

12 Mar 2019

Verified traveler

There is a lot of trash in the parking area of this hotel, which looks really bad.

Leisure Family

8/10

Excellent

11 Mar 2019

Jimmy

Thanks for the comfort!

Great staff!

Family

6/10

Pleasant

23 Jun 2018

Verified traveler

wi-fi terrible

overall the room was nice. the balcony area should be cleaned once in awhile. the chairs and table dirty. the wifi was horrible. they need to install more access points. the front desk blamed the internet provider. room 203 shower was horrible. the drain was clogged. every time a bath was taken, you did it in standing water..uugggghhh.

Partner

8/10

Excellent

03 Jun 2018

Verified traveler

Nice hotel 5 minutes away from the beach

I was very happy with my stay at los Jitos. The staff are very nice, they have security cameras and guards, the room was very clean. I loved the rooftop pools and the water slide. It’s disappointing at first when you get there because the place looks abandoned but the actual entrance is to the back of the building. The price is great during off season. I’m definitely coming back!

6/10

Pleasant

14 May 2018

Ruben

Fair, only need more maintenance the exterior of the building

Family

8/10

Excellent

18 Mar 2018

Verified traveler

Good value

Very large room, clean and comfortable, and it even had a little balcony. The wifi wasn't great but it was free and it did work a bit. This was the 3rd time we stayed at this hotel and we wouldn't hesitate to stay again.

Partner

6/10

Pleasant

11 Feb 2018

Angela

Not what I was hoping for

The room was clean and comfortable, but the hotel was undergoing renovations, which was unknown to me at the time of booking. Not only was the pool out of service, there were loud construction noises throughout the day. I wasn't expecting much for the price, but I did think I would be able to relax by the pool in the afternoons.

Partner

6/10

Pleasant

26 Oct 2017

Verified traveler

Ok hotel

Hotel was ok. To many stairs for us to climb though. Ok for younger people.
We must say that one of the staff that looked after us was an amazing young lady. Her name was Loida ! She went out if her way to help us ! Thank you Loida! 🤗🇨🇦

8/10

Excellent

31 Mar 2017

Verified traveler

Good value

Nothing fancy, but comfortable and clean. For the price, it's a great deal.

2/10

Poor

08 Mar 2017

Verified traveler

Terrible

Will not recommend it to anyone, old and abandon. Never go back is a damp

6/10

Pleasant

10 Feb 2017

Mitch

Basic but clean and cheap

The large room with two beds and tile floors contained little else. One shelf and a small table with a coffee maker and TV on the wall are it. This was about what I expected. Shower water was warm and plentiful. The small sink had little counter space. The tile floors in the hall caused echoes whenever anyone talked there. The management was pleasant and helpful and the owners seem to be investing in the property. Rooftop pools and sitting area are under reconstruction. It was a bit cool out to swim anyway. I did note an oddity mentioned by another reviewer - there are no wash cloths.

6/10

Pleasant

25 Jan 2017

Verified traveler

Friendly staff, clean

If you've traveled to Mexico before the Los Jitos will be more or less what you expect from a budget hotel. The rooms are basic without many amenities but they are clean. The staff is very friendly and they're English is good.

2/10

Poor

18 Jan 2017

DAVID

Property was in very bad and run down condition

Partner

6/10

Pleasant

13 Dec 2016

Verified traveler

Old hotel under remodel

No hand towels, wash clothes or hair dryer. Bathroom had a step by sink that we almost tripped on several times. Glad we were in the new section. Appears that the hotel is upgrading and may improve in the future

Partner

6/10

Pleasant

09 Dec 2016

Verified traveler

An adequate low budget hotel.

There are few low budget hotels in San Carlos and Los Jitos is a OK choice. Clean and firm beds, hot shower, kitchenettes with coffee machine, three small swimming pools and blue view from roof. Staff is pleasant. I'd stay there again for sure.

6/10

Pleasant

20 Nov 2016

Verified traveler

Not that close.

Budget hotel. Builded 40 years ago. Mexican stile. Rooms are big spacious and simple. Stuff is friendly. If you need a budget hotel that is the one.

4/10

Poor

10 Nov 2016

Verified traveler

HI, THIS HOTEL IS VERY SIMPLE IS OK FOR BACK PACKERS , REMODEL ROOMS ARE OK WHEN WE ARRIVED THEY GIVE US AN OLD ONE THAT WE DIDNT WANT TO STAY IN , FOR A DIFERENCE THEY CHANGE US TO A REMODEL ONE , BUT THE WC SEAT DIDNT LET THE DOOR CLOSE , BED WAS OK I ONLY STAYED 1 NIGHT

2/10

Poor

03 Nov 2016

Jose

Not worth the savings.

The hotel is ready for demolition and has no real secure parking. Please don't take your kids to this hotel,this place is not safe. Expedia should not list this place. My review is kind,I doing this so no one will make the same mistake.

8/10

Excellent

13 Oct 2016

Anthony

it was great the staff really goes out of their way to make your stay great !

2/10

Poor

11 Oct 2016

Verified traveler

Ive seen nicer pay by the hr motels

Absolutely the worst place ive ever stayed in my 50 yrs of travel. The bed furnishings look like they were pulled.from.the trash after the last hurricane in San Carlos. I was gonna sleep on the floor instead of the bed but it was way to nasty. The key to open the gate to access the rooms didnt work so i had to walk from one end of a long hallway to the open staircase then back to my room at the other end of the hallway on the 2nd floor. The exterior ways are falling apart and the are huge holes 24 in x 72 inch in the walls . When i go to talk to the front desk he didnt speak English. I know this is mexico, but being a tourist location 90 percent of the people in the service industry in San Carlos are bi lingual. The room was large but smelled and not very secure. . No hot water in the shower!!!! The tv was small but new. New in 1990?? WORST PLACE EVER
NEXT TIME I WILL SLEEP IN MY CAR

4/10

Poor

07 Oct 2016

Leo

Hotel very disappointing.Bugs,bugs,bugs

Bugs, bugs, bugs, crickets, everywhere! They were around and on the door and in the room. The cobble stone street was smoother than the mattress.

4/10

Poor

17 Aug 2016

Verified traveler

My recent stay in San Carlos

It is not as advertised in your website. This place is located in an empty commercial building turned into a hotel. Rooms were old, tv was old, cable was constantly breaking signal and wifi was very poor. Limited parking in unpaved access area and the pool was on the roof of the building and looked like an oversized bathtub. Spent two nights and checked out as soon as I could. Will not stay here. The price was too high for the quality of the building and rooms.

Family

6/10

Pleasant

01 May 2016

Ron

New section would have been a better choice

We were in the older section of the hotel. I'm sure that we would have given a much higher ranking if we had stayed in the new section. We should have realized by the very low Internet price.

Partner

6/10

Pleasant

04 Mar 2016

Verified traveler

Ok hotel

Al rooms second floor not so good good for staying just to sleep not to hang around hotel is for sale now needs some repairs

8/10

Excellent

02 Mar 2016

Chris

San Carlos getaway

Always a great place to stay, not the fanciest but for the money it works for us.

Family

8/10

Excellent

23 Feb 2016

Chris

San Carlos Vacation

Always enjoy staying here, not real fancy but for the price it really can't be beat.

Family

8/10

Excellent

01 Aug 2026

Mario Dumith

.

8/10

Excellent

29 Jun 2026

Isabel Cristina

Habitacion limpia, personal atento y buen trato.
nos encanto la alberca, son varias y con tobogan.
en general todo bien, tiene lo basico para pasar la noche.

Family_with_children

8/10

Excellent

26 Jun 2026

Kenia Lisbeth

Las instalaciones son viejas y deterioradas, pero a mis compañeros les tocó una mejor habitación. Mis hijos disfrutaron mucho la alberca con toboganes. Considero que hay una buena relación con el precio asequible y lo que obtienes.

Family_with_children

8/10

Excellent

19 Jun 2026

Luis eduardo

Todo excelente propiedad toboganes y albercas en buenas condiciones mu agusto mis hijos quedaron encantados recomendado

10/10

Exceptional

16 Jun 2026

Javier

Esta muy limpio

Partner

10/10

Exceptional

04 Jun 2026

Dulce

El lugar estuvo perfecto, muy cómodo y las albercas espectaculares,lo único malo es el WIFI que va súper lento y la cama un poco tiesa pero todo muy cool

Partner

10/10

Exceptional

01 Jun 2026

Yusif

Albercas especial para niños, lugar céntrico y habitación limpia.

Family_with_children

8/10

Excellent

29 May 2026

Beatriz Alejandra

Excelente ubicación. Muy padre el área de albercas. Me gustaría que tuviera mas camastros. En la noche en fin de semana hay mucho ruido de los comercios, aún así dormimos muy bien pero es importante tomar eso en cuenta (por si alguien espera descansar en silencio, no es buena opción). En la balanza la relación precio - calidad estuvo muy bien. Sobre todo lo estratégica de la ubicación, las vistas desde el rooftop y las albercas y toboganes.

Partner

4/10

Poor

26 May 2026

Jennifer Samantha

El apartamento servía para lo que era
Pero no recomiendo ya que ay mucho ruido ay dos antros en la plaza y un depósito donde se junta la gente a festejar
No puedes dormir asta las 4 de la mañana
Las camas incómodas
Y un poco de olor a humedad

Family_with_children

2/10

Poor

22 May 2026

Ricardo

Los Viernes Sábados y Domingos están reunidos todos los jóvenes en el Six de la avenida y tienen un Escandalaso impresionante no puedes dormir
Además el hotel deja mucho que desear
Si puedes evitarlo te lo aconsejo

Family

10/10

Exceptional

13 May 2026

Jose jorge

Todo bien

Self

4/10

Poor

10 May 2026

Rubén Federico

Mal funcionamiento de la TV y sin material en los baños
Papel

Partner

8/10

Excellent

08 May 2026

Martha

El colchón

8/10

Excellent

24 Apr 2026

Jesús

Faltan algunas característica básicas. En la habitación no había donde colocar el papel de baño. El café no fue proporcinado de manera diaria. El internet es muy lento.

Self

6/10

Pleasant

13 Apr 2026

Ana

Todo muy bien, el personal amable, la habitación bien, solo las camas si les doy media estrella :⁠'⁠(, ya muy viejos los colchones y no descansas

Partner

6/10

Pleasant

06 Apr 2026

Orlando

Descuodado

10/10

Exceptional

31 Mar 2026

Eduardo

La cosina esta completa pero la parrilla paea cocinar esta bastante deteriorada. El estacionamiento es facil y seguro aun cuando no esta cercado.

Partner

6/10

Pleasant

27 Mar 2026

Leticia

TUVIMOS 2 HABITACIONES Y NINGUNA DE LAS 2 TENIA COCINA, UNA DE ELLAS SOLAMENTE TENIA UNA BARRA CON ESTANTES, PERO ESTABA TOTALMENTE DESEQUIPADA. LOS FINES DE SEMANA NO SE PUEDE DORMIR PORQUE HAY DESMASIADO RUIDO AFUERA.

Partner

10/10

Exceptional

24 Mar 2026

Karla Inés

Habitaciones espaciosas con cocineta

10/10

Exceptional

18 Mar 2026

Jaime Alberto

Esta bien, solo la usamos para el baño y dormir, bien clima.

Family