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Marinaterra Hotel & Spa
Guaymas / San Carlos · Mexico
Calle Gabriel Estrada S/nView location
8.8/10Excellent1,000 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort8.8/10 8.8
Condition8.6/10 8.6
Neighborhood9.6/10 9.6
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Marinaterra Hotel & Spa
You're sure to appreciate the recreational amenities, which include 1 outdoor swimming pool and a beach club . This hotel also features complimentary and free parking. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 6 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff.
Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 120 air-conditioned rooms featuring LCD televisions. Rooms have private balconies.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Distances are displayed to the nearest 0. 1 mile and kilometer. Marina San Carlos - on site / 0.
Show less
2 mi- Islands and Protected Areas of the Gulf of California - 1 km / 0. 6 mi- San Carlos Golf Course - 1. 8 km / 1. 1 mi- Cerro Tetakawi - 3. 7 km / 2. 3 mi- San Francisco Beach - 3. 9 km / 2.
4 mi- Piedras Beach - 5. 6 km / 3. 5 mi- Mirador Escenico de San Carlos - 6. 8 km / 4. 3 mi- Los Algodones - 8 km / 5 mi- La Manga - 9. 8 km / 6. 1 mi- Nacapule Canyon - 9.
9 km / 6. 1 mi- La Manga Dos - 11. 9 km / 7. 4 mi- Punta Parda - 14. 3 km / 8. 9 mi- Plaza Altea Guaymas - 18. 9 km / 11. 7 mi- Temple of the Sacred Heart - 22. 1 km / 13.
8 mi- Miguel Hidalgo Square - 22. 3 km / 13. 8 mi. The preferred airport for Marinaterra Hotel & Spa is Guaymas, Sonora (GYM-General Jose Maria Yanez Intl. ) - 18. 6 km / 11.
Located in San Carlos, Marinaterra Hotel & Spa is connected to the convention center, a 3-minute walk from Marina San Carlos and 9 minutes by foot from Islands and Protected Areas of the Gulf of California.
This beach hotel is 1.2 mi (2 km) from San Carlos Golf Course and 2.3 mi (3.7 km) from San Francisco Beach. Make yourself at home in one of the 120 air-conditioned rooms featuring LCD televisions. Rooms have private balconies.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
Beach nearby
No cribs (infant beds) available
By ocean
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
You need to know
- Pool access available from 7:00 AM to 9:00 PM.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
21
-
Optional fees
- Fee for buffet breakfast: approximately MXN 285 for adults and MXN 142 for children
- Airport shuttle fee: MXN 2000 per vehicle (roundtrip, maximum occupancy 14)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Marina San Carlos
0.2 km / 0.1 mi
Islands and Protected Areas of the Gulf of California
0.7 km / 0.5 mi
San Carlos Golf Course
1.8 km / 1.1 mi
Cerro Tetakawi
3.7 km / 2.3 mi
San Francisco Beach
3.9 km / 2.5 mi
Piedras Beach
5.7 km / 3.5 mi
Mirador Escenico de San Carlos
7 km / 4.3 mi
Los Algodones
7.9 km / 4.9 mi
La Manga
10 km / 6.2 mi
Nacapule Canyon
10 km / 6.2 mi
La Manga Dos
12 km / 7.4 mi
Punta Parda
14.3 km / 8.9 mi
Plaza Altea Guaymas
19 km / 11.8 mi
Plaza 13 de Julio
20.5 km / 12.7 mi
Plaza 13 de Julio
20.6 km / 12.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2015
- Total number of rooms: 120
- Number of floors (main building): 6
- Annexe (s): 2
- Number of floors (annexe): 2
- Single rooms: 21
- Double rooms: 70
- Junior suites: 14
- Suites: 15
- Accessible rooms: 2
- hotel
- American Express
Show 76 more facilities & services
- MasterCard
- Visa
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Room service
- Laundry service
- Launderette
- Medical service
- Bicycle hire service
- Babysitting serviceExtra charge
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Bicycle storage
- Concierge
- Gym
- Luggage room
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Poolside snack bar
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 2
- Children’s swimming area
- Sun loungers
- Parasols
- Children playground
- TV lounge
- Nightclub
- Pub
- Sauna
- Steam bath
- Massage
- Spa treatments
- Hairdressing salon
- Breakfast
- Continental breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Special dietary options
- Snacks
- Non-smoking establishment
- Motor board rideExtra charge
- DivingExtra charge
- SailingExtra charge
- Catamaran sailingExtra charge
- Pedal boatingExtra charge
- Fitness
- Horse ridingExtra charge
- Cycling / mountain bikingExtra charge
- Volleyball
- Beach volleyball
- GolfExtra charge
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 5 m²DBL.2D
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarinaterra Hotel & Spa
DOUBLE TWO DOUBLE BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH TERRACEDOUBLE • WITH TERRACE • 1 BedroomDBL.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Internet access
- Radio
- TV
- Bathtub or Shower allocation on arrival
- Shower
Show all 19 amenities
- Bathroom
- Balcony
- Wi-fi
- Alarm clock
- Desk
- Make-up mirror
- Fan
- Cable TV
- Plug adaptor
- Smoke detector
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarinaterra Hotel & Spa
DOUBLE WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.TR
Room amenities
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Internet access
- Radio
- TV
- Bathtub or Shower allocation on arrival
- Shower
- Bathroom
- Balcony
- Wi-fi
- Alarm clock
- Desk
- Make-up mirror
- Fan
- Cable TV
- Plug adaptor
- Smoke detector
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarinaterra Hotel & Spa
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarinaterra Hotel & Spa
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE SEA VIEWDOUBLE • DELUXE SEA VIEW • 1 Bedroom • 40 m²DBL.DX-VM
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Balcony
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Internet access
- Radio
Show all 19 amenities
- TV
- Bathtub or Shower allocation on arrival
- Shower
- Bathroom
- Alarm clock
- Desk
- Make-up mirror
- Fan
- Cable TV
- Plug adaptor
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarinaterra Hotel & Spa
DOUBLE DELUXE SEA VIEW
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-VM
Room amenities
- Wi-fi
- Balcony
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Internet access
- Radio
- TV
- Bathtub or Shower allocation on arrival
- Shower
- Bathroom
- Alarm clock
- Desk
- Make-up mirror
- Fan
- Cable TV
- Plug adaptor
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE DELUXE WITH BALCONYJUNIOR SUITE • DELUXE WITH BALCONY • 1 BedroomJSU.BL-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Smoke detector
- Plug adaptor
- Cable TV
- Fan
- Make-up mirror
- Desk
- Alarm clock
Show all 23 amenities
- Balcony
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Minibar
- Kitchen
- Kitchenette
- Internet access
- Radio
- TV
- Bathtub or Shower allocation on arrival
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarinaterra Hotel & Spa
JUNIOR SUITE DELUXE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: JSU.BL-DX
Room amenities
- Wi-fi
- Smoke detector
- Plug adaptor
- Cable TV
- Fan
- Make-up mirror
- Desk
- Alarm clock
- Balcony
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Minibar
- Kitchen
- Kitchenette
- Internet access
- Radio
- TV
- Bathtub or Shower allocation on arrival
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIOR SEA VIEWSUITE • SUPERIOR SEA VIEWSUI.SU-VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR SEA VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarinaterra Hotel & Spa
SUITE SUPERIOR SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-VM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE SEA VIEWSUITE • DELUXE SEA VIEW • 1 BedroomSUI.DX-VM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Alarm clock
- Desk
- Make-up mirror
- Fan
- Cable TV
- Plug adaptor
- Smoke detector
- Bathroom
Show all 23 amenities
- Shower
- Bathtub or Shower allocation on arrival
- TV
- Radio
- Internet access
- Kitchenette
- Kitchen
- Minibar
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Balcony
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarinaterra Hotel & Spa
SUITE DELUXE SEA VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE SEA VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-VM
Room amenities
- Alarm clock
- Desk
- Make-up mirror
- Fan
- Cable TV
- Plug adaptor
- Smoke detector
- Bathroom
- Shower
- Bathtub or Shower allocation on arrival
- TV
- Radio
- Internet access
- Kitchenette
- Kitchen
- Minibar
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Balcony
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarinaterra Hotel & Spa
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Marinaterra Hotel & Spa
100
reviews shown
Miguel
Hotel well maintained, perfect location
jose
Staff was not so helpful , breakfast buffet was excellent besides the waiter service , never offered a drink or came back to check on us
Joachim
C
Jose Arturo
Nice
Roy
The overall hotel is nice. The unit we rented did not have a cable TV connection and the overall WiFi signal was poor. The view of the marina is awesome. The staff at the hotel are Courteous and helpful.
Denisse
Clean rooms
Hector
Clean room
Ricardo
There was only one ice maker in the Hotel ? And it was out of order. When I asked the front desk they offered no help?
Yurianna
Property is clean just a bit outdated
alicia landeros
Todo muy limpio excelente
Jose
Jajajsj
L
Very old hotel. Room had a gorgeous view of the marina and the Tetakawi. The floors had a bunch of long straight black hairs EVERYWHERE.. The bed was very comfortable and clean The a/c works really well. The shower is extremely small. Appreciated the complimentary bottled water. The hotel's restaurant is a 5 minute walk ( right in front of the marina) it has a quite limited \"buffet\" but you cannot serve yourself and the service is extremely slow. We HIGHLY recommend skipping the restaurant altogether. The bar is ok and the lady bartending was friendly. There's no beach at the hotel but they have a golf cart to take you to it. They offer shuttle service from Guaymas airport to the hotel for a fee. We rented a car so I don't know how much they charge. The front desk lady was very friendly. For the price we expected something newer but the hotel staff was VERY friendly.
Marisol
muy descuidado y no muy limpio
Elíseo
Well everyone in the staff are wonderful helpful and always at your service I got my stay for 4 days that I decided to stay one more day and continue exploring my surroundings especially the yachts
Jesus
Booked a room online and when we went to check in there were none of those rooms available . So we were given two rooms for the same amount of ppl that were on the reservation . We went into the room and there were people laying on the bed so we had to go back down and wait an hour to be given another room . All the ice machines didn’t work and the wifi was bad also
Adrian
Good
Fernando
We arrived to friendly staff that allowed us to park our small motorcycles in the front over night. The hotel was clean and near all of the places we wanted to see during our stay.
Grecia
Our stay at this hotel was terrible.
The first and most serious issue was that we were bitten by bedbugs. We woke up with red welts from the bites.
The second problem was the beds — they were awful. The mattresses are old and you can feel the springs underneath. The balcony of our room was also very dirty, covered in pigeon droppings.
The third issue was dealing with the staff, which was the worst part of the experience. It seemed like they worked for different companies because they couldn’t even agree on the schedules of the hotel’s own amenities. One of the reasons I chose this place was for the beach club (which, in my opinion, was not very nice). However, what they don’t tell you is that the hotel offers its amenities for private events. During our stay, there was a wedding that weekend. I asked about the beach club hours and the front desk told us one thing, but they never informed us about the wedding. The next day, we planned our day around going to the beach club, only to find out that access for guests was closed due to wedding preparations.
That wasn’t even the worst part — the employees gave us looks of annoyance, and there was clearly a lack of teamwork among them.
I do not recommend this place at all. It is overpriced for the poor experience they provide. In San Carlos, Sonora, there are many newer hotels with much better infrastructure for the same price or even less.
The first and most serious issue was that we were bitten by bedbugs. We woke up with red welts from the bites.
The second problem was the beds — they were awful. The mattresses are old and you can feel the springs underneath. The balcony of our room was also very dirty, covered in pigeon droppings.
The third issue was dealing with the staff, which was the worst part of the experience. It seemed like they worked for different companies because they couldn’t even agree on the schedules of the hotel’s own amenities. One of the reasons I chose this place was for the beach club (which, in my opinion, was not very nice). However, what they don’t tell you is that the hotel offers its amenities for private events. During our stay, there was a wedding that weekend. I asked about the beach club hours and the front desk told us one thing, but they never informed us about the wedding. The next day, we planned our day around going to the beach club, only to find out that access for guests was closed due to wedding preparations.
That wasn’t even the worst part — the employees gave us looks of annoyance, and there was clearly a lack of teamwork among them.
I do not recommend this place at all. It is overpriced for the poor experience they provide. In San Carlos, Sonora, there are many newer hotels with much better infrastructure for the same price or even less.
Sara
Great ocean view
Peter
Doesn't get any better.
Francisco
Rooms are old and had a smell
Aaron
Room service with mediocre food the last night of my stay lost power had no lights no air-conditioning with no effort to discount my stay for the inconvenience.
The spa was amazing with amazing customer service
The spa was amazing with amazing customer service
Julie
The room wasn’t too clean. The floor was dirty and the kitchen wasn’t cleaned lately as well as being understocked. It was hard to use. Also there were lots of large bugs ( either crickets or cockroaches) in it. I had to catch them multiple times a day and wasn’t sure where they were coming from. The hot ton was warm but not hot and the jets didn’t work. The hotel is dated and needs some renovations
Natalia
Todo bien, solo que no respetan el no hacer ruidos fuertes los huéspedes
Ivan
Excellent
Edwin
The room was ok it did not have a place to cook. There was no table and chairs in the room. And there was only one swimming pool at the Hotel you have to catch a shuttle
To the beach and other swimming pool
To the beach and other swimming pool
Carlos
Excellent Service!!!@
Frederick
The good: The room was clean, ac worked, and great location if I want to be near the Marina. The view of the city is less ideal, but still pretty nice. Lots of night life and there are restaurants opened at 6am if you are doing early morning activities.
The bad: the hallway and each room has very thin sound shielding. You can hear most conversations and shouting tourists in the halls...at all hours of the night. Additionally live music is played until 11pm on some nights. Highly recommend ear plugs plus blasting white noise.
The room service is okay, they will require you to have a room service card otherwise they will not service your room. Service is completed on the 5th floor around 3:30pm...which is very late. Room service also did not refresh sheets.
There is both a public pool for marinaterra (free) and a private pool for the condos/villas that can be rented. The separation is very weird. And multiple elevators and likely service is completely different at a condo/villa.
We also had a power outage only for marinaterra which lasted 18hours. Since it was November this was not a big issue. But if it was hotter it would be pretty bad. No lights also means you must have a flashlight (or 3) and I highly recommend a backup battery to charge a phone and light.
I had all this with me b/c I was on a diving trip so this was no big deal, but a larger family might have a lot of stress with dead phones and other necessities. Especially when spread across multiple rooms.
The bad: the hallway and each room has very thin sound shielding. You can hear most conversations and shouting tourists in the halls...at all hours of the night. Additionally live music is played until 11pm on some nights. Highly recommend ear plugs plus blasting white noise.
The room service is okay, they will require you to have a room service card otherwise they will not service your room. Service is completed on the 5th floor around 3:30pm...which is very late. Room service also did not refresh sheets.
There is both a public pool for marinaterra (free) and a private pool for the condos/villas that can be rented. The separation is very weird. And multiple elevators and likely service is completely different at a condo/villa.
We also had a power outage only for marinaterra which lasted 18hours. Since it was November this was not a big issue. But if it was hotter it would be pretty bad. No lights also means you must have a flashlight (or 3) and I highly recommend a backup battery to charge a phone and light.
I had all this with me b/c I was on a diving trip so this was no big deal, but a larger family might have a lot of stress with dead phones and other necessities. Especially when spread across multiple rooms.
shari
Clean and comfortable!!
Esteban
Great hotel!!
israel
Very clean
Hector
Room is good. Excelent staff attention
William
The only problem we had was that we unable to view our TV in English. The tec person was unable to come because they had another issue that took awhile to resolve for the whole Hotel.
Jay
staff very friendly, location is great
Manuel
Relaxing vacation
Karey
The hotel is a little old but clean and with good customer service. You also are right by the Marina.
sulvia
No internet the whole weekend and the water was very strong smell in the hallway also the beds was too small and very uncomfortable.. I will not return and I’m not going to recommend that
araceli
Negative Experience
Booked hotel due to unplanned funeral. I booked deluxe suite with two queen beds and we were provided one bed and one sofa pull out with no explanation on change. In addition the lobby host stated it’s problematic when “people” book through other sites. Terrible experience and did not get room booked after traveling with elderly parents.
Jorge
X
tom
The hotel and Expedia double charged me
Alfonso
Ice machine not working not so good have walk far away to get ice
Silvia
N/A
Margarita
It's near a lot of stores, restaurants, and embarcadero.
Jazmin
Check in was easy and hotel staff were kind with good customer service.
Juan Carlos
I have a few things to say: the restaurant next to the pool was never opened in the evening. And on the day we did go in the day; it was closed. I called the front desk with my cell phone and they took forever to answer. I asked to be transferred to the restaurant and they NEVER answered my phone call; neither from my cell phone nor from the room.
It was gross to know there was more than one couple having intercourse in the pool. Gross! I had to get out!! The golf cart driver made some kind of negative remark: seemed upset.
It was gross to know there was more than one couple having intercourse in the pool. Gross! I had to get out!! The golf cart driver made some kind of negative remark: seemed upset.
Katie
.
Vickie
Great pools and convenient location
Gloria
Considering that the building is not new is very good.
the rooms are clean in general. The only very bad thing I saw was a roach running outside of my room on the wall
the rooms are clean in general. The only very bad thing I saw was a roach running outside of my room on the wall
Jacqueline
Good but there are better options!
My husband and I stayed at this hotel. The location is great, a bit noisy during the weekend. Service wasn't as good as I other hotels in the area and for the cost of our room at Marinaterra, I normally book an apartment-looking room at another hotel.
Ezequiel
We like the hotel, it was a very nice experience
Graciela
Love the place. Very safe and convenient.
Keven
Nice view
Jaime
Nada
Robert
Near marina but a few issues
Nice place near the marina is the plus. But there were a few issues, hot tub nonfunctional, no alternate offered, no AC in hallways and elevator. I called front desk several times and each time no answer, after a few times, I asked about my unanswered calls and was told the phone did not work at front desk. Seems odd.
Verified traveler
Amazing View
No doubt that the views were amazing!!!! Unfortunately there were no amenities included in the stay. We had no other services offered to us.
Justin
The view was fantastic. Plenty of food options in walking distance. Safe.
Margot
Always wonderful! Muchas gracias!
Maribel
beautiful rooms, amenities, and the views are oustanding. Excellent customer service. The food at El Embarcadero is delicious. What an amazing vacation.
Yuri
Cleaning service was bad, not inuff coffe water zugar for a room of 5 people.
Guadalupe
Beautiful
Mike
Good view.....but thats about it.
Its a noisy hotel. You can hear other rooms, hallway, etc. And wnen we showed up to check in last night.....at about 7:30pm there wasnt anyone working behind the desk. Had to go find someone to help us.
Iván
.
Oscar
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Frank
Super clean and fast check in
Natalia
Todo excelente sólo que no me gustó que los huéspedes no respetaran el estar en silencio en la madrugada y que los del hotel no le hayan llamado la atención
Guadalupe
Very nice and clean
Ida
The rooms need paper towels, everything else was great.
Fernando
Okay
Bill
If you want a peaceful relaxing vacation this isn't the place to be. One side is El Patron loud until 12:30 a.m. then we were switched to the marina side and the yacht club a half a block away had bands every night except Tuesday and Wednesday till 12:30 a.m.. it echoed all the way up the marina into Marina Terra. Boom boom boom. No good sleep. The help tried but English is wanting. We intentionally went in low season to have peace, but found none
Freesia Salazar
Views are amazing!
Kenia
El bano tenia un olor a caño horrible, el staff del lobby nada amigable ni los buenos dias dan super desatentos
Victor
It was a very relaxing experience. They allowed us to check in an hour or so early, the breakfast was an awesome buffet and a great weekday price! They didnt hesitate to give us an extra key when we needed one ans were so polite and professional!
Guido
Great location and facilities. Lovely view of San Carlos Marina and mountains
Ricardo
Amazing
temo
No hay nada unico pero es comodo
Isabel
Excellent Hotel and Personal very helpful and friendly!
Gaspar
Excelent hotel.
Martha
Easy access to beach, restaurants and shopping. All in one place, family environment and beautiful scenery.
Gladys Irasema Granich
Great place to stay!
Rogelio
Excelente servicio al cliente!
Miriam
Staff was nice, we enjoyed our stay and wel’ll definitely do our reservation there again
Leticia
Excellent
Galo
Near the ocean
Jocelyn Jolie
Had a beachclub
Isidro
Excellent place to stay, nice clean rooms and had a beautiful view of the marina and the Tetakawi mountain!
Carmen
The person that checked me in was great and the hotel Manager. Felt very safe, the view was great and the buffet worth the mney.However, the lobby restrooms were poorly taken care of, one is missing the seat, the other had moskitos popping out when I lifted the cover seat. The suite I got had no shampoo and a 1 third toilet paper with no additionals rolls. Is a suite for 10 people and only 1 bottle of water. The bar by the pool was closed and the bartender at the restaurant argued with my father and niece over how that was \"his easy day\" and that was the reason for him taking 20 minutes to make 1 drink. Since there was no pool service that damped our experience a bit.
Jozue
Loved the place
Dawn
Very unfriendly staff. Very noisy hallways and room.
Marco
Very disappointed with the restaurant el embarcadero. The food was not great! The service was ok not very friendly. The place has great views and clean. But really lack in the service and food options.
Fernando
Great view, nice place to stay and everything close by
Mark
Loved my stay.
Maria
Poor service. No desire to help with our needs. No toothbrushes, no toothpaste, no wine opener. Bad attitude
Uriel
Overall the place it’s okay, clean room, nice pool. The bathroom door opens inward but the bathroom itself it’s really small, making it hard for people to open/shut the door and the same happens with the shower door.
I had a bad experience when an employee opened my room unexpectedly, just with the pretext of checking if the room was free. I’m a bit skeptical about it, specially when I had my reservation and room cleaned the very same day and of course each room has a phone.
Transportation from an to Hermosillo is hard to get and it can be expensive, Uber is supposed to be available but it always indicated “limited availability”.
I had a bad experience when an employee opened my room unexpectedly, just with the pretext of checking if the room was free. I’m a bit skeptical about it, specially when I had my reservation and room cleaned the very same day and of course each room has a phone.
Transportation from an to Hermosillo is hard to get and it can be expensive, Uber is supposed to be available but it always indicated “limited availability”.
Adrian
Bueno Ami en lo personal no me gusto para nada el servicio del hotel pessimo solo ise check in me dieron llaves me dijeron como llegar al cuarto y fue todo lo que escuché de parte de ellos,asta el último día supe donde era el bufete y eso que fui en día domingo asta el día miércoles no avía mucha gente y aún así.nunca ofrecieron servicios ,en mi opinion puedes quedarte en otro lugar más varato y no esperar nada ibual que en este hotel 👍
Ivan
Transportation
Marco
The time share rooms have a jacuzzi and people paying a lot a money for the room don’t have it
Liliana
Awesome customer service and location.
Dan
The beach area was excellent. Very short trip to the beach form the hotel.
Tracy
It was very close to the boat i booked for fishng. Nice pools. Very clean and great views.
Jane
Beautiful views.
Location & surroundings
Marinaterra Hotel & Spa
Calle Gabriel Estrada S/n, San Carlos/ Guaymas, Mexico
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Marinaterra Hotel & Spa
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