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VAYA Sölden fine living resort
Austrian Alps · Austria
Auweg 2 Soelden Tirol 6450View location
9.4/10Excellent150 Reviews
Cleanliness9.6/10 9.6
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.6/10 9.6
Neighborhood9.0/10 9.0
Amenities9.4/10 9.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About VAYA Sölden fine living resort
Pamper yourself at our full-service spa. Enjoy a meal at our restaurant, or take advantage of convenient room service. Unwind with your favorite drink at the bar/lounge. Start your day with our complimentary buffet breakfast, served daily from 7:30 AM to 10:00 AM.
Our front desk is staffed during limited hours. We offer a roundtrip airport shuttle (surcharge) and self-parking (subject to charges). Our 33 guestrooms feature flat-screen televisions with cable programming and complimentary wireless internet access. Private bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Safes and daily housekeeping are also provided. Located in Sölden, the VAYA Sölden is near ski lifts, and within a 15-minute drive of both the Obergurgl-Hochgurgl Ski Area and Aqua Dome. We're just a short distance from Ötztaler Ache (0. 1 km) and Freizeit Arena (0. 5 km).
Enjoy convenient access to Hochsoelden Ski Lift (0. 5 km), Giggijoch Ski Lift (0. 7 km) and Gaislachkogltal Gondola (0. 9 km). The nearest major airport is Kranebitten Airport (INN), 82. 8 km away.
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When you stay at VAYA Sölden in Soelden, you'll be near ski lifts, within a 10-minute drive of Hochsoelden Ski Area and Obergurgl-Hochgurgl Ski Area. This ski hotel is 8.1 mi (13.1 km) from Aqua Dome and 0.1 mi (0.1 km) from Ötztaler Ache.
Stay in one of 33 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes, and housekeeping is provided daily. The front desk is staffed during limited hours.
Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Popular amenities
Parking available
Airport transfers
Dining services
Concierge
Spa
Entertainment
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
Professional property host/manager
Pets allowed
Only dogs are allowed
Pets cannot be left unattended
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
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Special Instructions
The front desk is open daily from 8 AM - 10 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately EUR 21 for adults and EUR 21 for children
- Covered self parking fee: EUR 16 per day
- Pet fee: EUR 30 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
English
Nearby attractions
Ötztaler Ache
0.1 km / 0.1 mi
Panoramaweg
0.2 km / 0.1 mi
Freizeit Arena
0.4 km / 0.3 mi
Hochsoelden Ski Lift
0.5 km / 0.3 mi
Giggijoch Ski Lift
0.7 km / 0.4 mi
Innerwald I Ski Lift
0.9 km / 0.5 mi
Innerwald II Ski Lift
0.9 km / 0.5 mi
Gaislachkogl I Ski Lift
0.9 km / 0.6 mi
Rotkogl I Ski Lift
3.6 km / 2.3 mi
Langegg Ski Lift
3.7 km / 2.3 mi
Rotkogl Ski Lift
3.7 km / 2.3 mi
Stabele Ski Lift
3.8 km / 2.3 mi
Hochsoelden Ski Area
4 km / 2.5 mi
Wasserkar Ski Lift
4.6 km / 2.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 33
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room service
- Hotel safe
- Lift access
- Terrace
Show 13 more facilities & services
- Luggage room
- Grill/BBQ
- Ski storage
- Bar
- Restaurant
- Sauna
- Steam bath
- Spa treatments
- Breakfast
- Breakfast buffet
- Non-smoking establishment
- Minimum check-in age: 18
- Ski pass
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
FAMILY ROOM TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityVAYA Sölden fine living resort
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about VAYA Sölden fine living resort
75
reviews shown
marcelo
When on arrive the recepcionist didnt let us park as a regular car ( we were on motorcycle) mentioning that \"other\"guestes were on those spots (empty in the moment). We moved the motorcycles, and in the morning the places were empty, or nobody used , while she asked us to move.
Christian
A lovely stay again. The staff were lovely and most helpful
Pooja
Room was large and clean. Great dinner after a day of skiing
Denis
Great location, stunning view
Hayette
Place to stay
Staff friendly and helpful, great location and beautiful rooms, wellness spa with wonderful view.
Verified traveler
Beautiful hotel, great breakfast and excellent location
Karan
Amazing staff and great location superb!
Michael
Fantastic hotel right in the centre of Sölden. Staff could not has been more helpful or friendly. Everything about Vaya was superb.
Verified traveler
Location is good. Very close to ski lift
Staffs are helpful.
Staffs are helpful.
Davor
Superb hotel, we enjoyed our time there...
Nice breakfast and location, perfect...
Nice breakfast and location, perfect...
Verified traveler
Everything was good, great apartment.
Ooooolllllllllllllllllllllllllllllllllllllllllllllll
Ooooolllllllllllllllllllllllllllllllllllllllllllllll
David
Lovely hotel
Lovely hotel in a lovely little town.
Large comfortable room with large balcony.
Modern bathroom with great water pressure.
Friendly staff and nice breakfast.
Large comfortable room with large balcony.
Modern bathroom with great water pressure.
Friendly staff and nice breakfast.
diana
Best stay on our long trip
Are room was lovely very comfortable bed bathroom was very well aquipted .Breakfast and dinner excellent
Verified traveler
A+
Great hotel. Fabulous room. Restaurant, bar, breakfast were all excellent. Checkin was easy. Staff speak German and English fluently. Location in Sölden is very nice with easy access to the mountain lifts.
Christopher
Great place in Sölden!
Great stay with nice rooms and friendly staff and good food!
lizzie
Superb hotel, tasteful in every sense of the word
Having booked VAYA in error thinking it was in Obergurgl, we couldn’t have made a better mistake! The hotel was by far the nicest we saw in the valley, not too big and very stylish. All of the staff were very accommodating, breakfast superb, room very comfortable and spa facilities, excellent. Even the music was spot on. A better wine list of local wines would have kept us there for dinner too.
Verified traveler
Until next time ...
Helpful in communications .... but didn't get to take up booking due to weather conditions and flights being canceled.
Have been to Solden several times before and great for skiing and acres ski.
Have been to Solden several times before and great for skiing and acres ski.
Lena
Truly fine staying. Great service. Super clear
Delicious breakfast 🍳
Super clear room and bathroom
Hot sauna to relax after 🎿
Super clear room and bathroom
Hot sauna to relax after 🎿
Verified traveler
Friendly and helpful staff. Great location and great breakfast!
Petra
Wir waren für eine Nacht im Hotel und rundum zufrieden. Das Personal war sehr freundlich, die Zimmer modern und sehr sauber. Das Frühstück war gut und völlig ausreichend. Wir würden jederzeit wiederkommen.
Andreas
Standartzimmer für 2 Personen für den Preis zu klein, Größe wie ein Einzelzimmer.
2 Zimmer in einer Buchung und jedes Zimmer auf einer anderen Etage.
Frühstück jeden Tag die gleiche Wurst, es wird Tirol presentiert und es gab nicht einmal Tiroler Schinken. Nur auf Nachfrage gab es helle Brötchen, sonst nur Dunkle und mit Körnern.
2 Zimmer in einer Buchung und jedes Zimmer auf einer anderen Etage.
Frühstück jeden Tag die gleiche Wurst, es wird Tirol presentiert und es gab nicht einmal Tiroler Schinken. Nur auf Nachfrage gab es helle Brötchen, sonst nur Dunkle und mit Körnern.
Katarina
Centrally located, good breakfast and dinner, and very sweet waiters.Thanks!
Maja Voola
Great 2 nights at this small hotel. Extremely friendly staff and really great service.
The spa is small, but not too busy.
The room we had had a nice size with a balcony.
Placed in the center of the city the location was just perfect for taking the cable car to the mountain
The spa is small, but not too busy.
The room we had had a nice size with a balcony.
Placed in the center of the city the location was just perfect for taking the cable car to the mountain
Nico
Huone oli siisti ja parveke oli mukava lisä. Ilmastointia ei voinut säätää, siitä pieni miinus. Helteessä lämpötila olisi ollut mukava pystyä säätämään
Fredrik
Excellent service, really nice hotel!!!
claudia
Das Servicepersonal war absolut großartig und zuvorkommend
Kristian
Fantastisk hotel! Lækker mad, flotte værelser, genial beliggenhed. Personalet var super flinke.
Kay
Netjes schoon en vriendelijke bediening
Elin
Jepp
Christoph
Zimmer sehr schön.
Reijo
Mycket rent, fräscht och morden design på inredning.
Achim
Wir waren mit Hund dort und haben uns wirklich sehr gut aufgehoben gefühlt!
Das Hotel liegt sehr zentral, man kann die Bergbahnen sogar zu Fuß erreichen. Es gibt einen kleinen Wellnessbereich, den wir aber nicht benutzt haben.
Frühstück war gut und ausreichend; abends gut bis sehr gut!
Das Hotel liegt sehr zentral, man kann die Bergbahnen sogar zu Fuß erreichen. Es gibt einen kleinen Wellnessbereich, den wir aber nicht benutzt haben.
Frühstück war gut und ausreichend; abends gut bis sehr gut!
Verified traveler
Good location, mixed experience
The hotel has a lot of potential. It’s well located in the city center, within walking distance of major cable car stations, with modern and cozy interior design and nice breakfast. However, for a 4-star hotel, we expected a much smoother and more reliable experience.
Even before arrival, communication was stressful, I was asked to prepay parking and city tax via a link that didn’t work, which took nearly an hour to sort out. On arrival, we were told the main parking was full and sent to a second lot with the wrong address. When we eventually found it, the key card provided was expired. Calls to the hotel went unanswered, and by the time we returned, reception was closed (before the deadline), leaving us to park on the street.
The room was clean and nicely decorated but very small for two people. The bathroom door hit the bed and could not be opened fully. The next morning at 07:44, housekeeping opened our door unannounced, a serious breach of privacy that woke us in shock.
Staff apologised, waived one night of parking, and offered a free drink each at the hotel bar, which felt inadequate considering the level of inconvenience. Only after expressing our disappointment further were we given a room upgrade.
A 4-star hotel should provide better communication (external and internal), guest support, and respect for privacy. With improvements in management and customer care, the hotel could truly live up to its potential, but our stay left us mostly frustrated than relaxed.
Even before arrival, communication was stressful, I was asked to prepay parking and city tax via a link that didn’t work, which took nearly an hour to sort out. On arrival, we were told the main parking was full and sent to a second lot with the wrong address. When we eventually found it, the key card provided was expired. Calls to the hotel went unanswered, and by the time we returned, reception was closed (before the deadline), leaving us to park on the street.
The room was clean and nicely decorated but very small for two people. The bathroom door hit the bed and could not be opened fully. The next morning at 07:44, housekeeping opened our door unannounced, a serious breach of privacy that woke us in shock.
Staff apologised, waived one night of parking, and offered a free drink each at the hotel bar, which felt inadequate considering the level of inconvenience. Only after expressing our disappointment further were we given a room upgrade.
A 4-star hotel should provide better communication (external and internal), guest support, and respect for privacy. With improvements in management and customer care, the hotel could truly live up to its potential, but our stay left us mostly frustrated than relaxed.
Birgit
Et veldig fint hotell
Et veldig fint hotell som ligger sentralt. God frokost inkludert i prisen. Parkering i kjeller for 8 euro. Litt lite liv i sentrum, og en del restauranter som var stengt siden det var sommer. Summercard for området ga gratis billetter til gondolene i området. God service både i resepsjonen og i restauranten. Kan absolutt anbefales!
Patrick
Schönes Zimmer, leckeres Frühstück
Andres
Hotel in sehr guter Lage, freundlichea und hilfsbereites Personal, Zimmer sehr sauber und mit schöner Ausstattung. Von hier aus kann man alle Aktivitäten starten, Bushaltestelle an der Straße mit der man zu allen Attraktionen kommt. Viele Geschäfte, Restaurants und Bars in direkter Umgebung.
Christoph
Selten so ein tolles Hotel kennen gelernt. Wir kamen durch Stau viel zu spät an, es würde mit Essen und Service extra auf uns gewartet. Macht weiter so. Wir kommen ganz schnell wieder...
Verified traveler
Frühstücksbuffet; Sauna-Bereich
Krzysztof
In Sölden center
Straight in the towncenter. Comfortable suites in wood style. Good food
Krzysztof
Design in Solden
The suites in vaya sind ehrlich super, besonders senior suite with 2 bedrooms. Friendly service and Central location are pros.
Tobias
Gerne wieder...
Toller Aufenthalt im schicken Hotel. Leckeres Frühstück und schöner Wellness-Bereich.
Verified traveler
Trotz dem Risikogebiet Tirol sagte man uns am Freitag dass wir noch anreisen sollen. Sie haben ja schließlich noch bis Montag offen. Unverschämtheit. Wir hätten nicht auf eine Rückzahlung bestanden - eine Umbuchung ohne weitere Kosten weder für das Hotel noch für uns wäre ok gewesen. Aber das hat das Hotel abgelehnt und wollte uns ins Risikogebiet anreisen lassen. Das müsste man öffentlich publizieren.
Jari
A nice place but rude service - not going back.
A nice place with rude service. Clearly a family owned place where money matters more than service.
We booked first 3 nights through Hotels.com and tried to extend our stay directly with the hotel - they were first not willing to extend our stay when they heard we cannot cancel the original reservation. Like it was my fault I got a better price elsewhere.
The hotel and room itself were just okay, breakfast was good as you can expect with 350 EUR price per night, spa was very good. The location is excellent.
On the last morning, they had no hot water and the only thing they did was just to offer to stay longer to wait for a shower. We had a flight to catch and could not wait. If I would be running the place I had offered a free ticket to nearby spa or a small discount. With 350 EUR price, you would expect to keep the hot water running no matter what.
We booked first 3 nights through Hotels.com and tried to extend our stay directly with the hotel - they were first not willing to extend our stay when they heard we cannot cancel the original reservation. Like it was my fault I got a better price elsewhere.
The hotel and room itself were just okay, breakfast was good as you can expect with 350 EUR price per night, spa was very good. The location is excellent.
On the last morning, they had no hot water and the only thing they did was just to offer to stay longer to wait for a shower. We had a flight to catch and could not wait. If I would be running the place I had offered a free ticket to nearby spa or a small discount. With 350 EUR price, you would expect to keep the hot water running no matter what.
RENATA
boa estadia
Quarto e banheiro com bom tamanho. Restaurante do hotel tambem agradavel. Só faltava uma piscina aquecida ou uma hidromassagem para o \"after ski\". Fica uns 400 metros a pé da gondola, bem no centrinho de Solden.
Verified traveler
Die Unterkunft war perfekt, würde das Hotel wieder wählen...
Verified traveler
Freundlichkeit
Einrichtung
Sauberkeit
Essen
Sauna
Einrichtung
Sauberkeit
Essen
Sauna
Mario
Terrible room
We took Junior suite in order to enjoy our stay as much as possible and about one month in advance asked reception to get a room, which is not situated toward the Main Street and church, which is apron 30m away from window and really noisy during the night and early morning and we got confirmation about it.
But after our arrival we got an room on the 1st floor situated to the street and really woked up every morning at 6am on the bells ringing next to our windows, what was really horrible.
We've been to this hotel many times and this surprised us badly again, would re-consider our next stay in this hotel in the future
But after our arrival we got an room on the 1st floor situated to the street and really woked up every morning at 6am on the bells ringing next to our windows, what was really horrible.
We've been to this hotel many times and this surprised us badly again, would re-consider our next stay in this hotel in the future
Kenneth
4 dage i december
et dejligt hotel med høj standard i kunde pleje, god beligenhed morgen buffet var tæt på verdensklasse :-)
Verified traveler
Es übertraf unseren Erwartungen.
Preis-Leistung ist Hervorragend
Preis-Leistung ist Hervorragend
Verified traveler
Struttura molo gradevole esteticamente, vista panoramica sulle montagne. Pulita ed accogliente .
Verified traveler
Sehr schönes stilvolles Hotel mit liebe zum Detail.
Claudia
Ein sehr schönes Hotel mit sehr gemütlichen Zimmern. Die Einrichtung hat ein rustikales aber stilvolles Design. Ebenso ist das Essen sehr gut. Es gibt im Restaurant eine übersichtliche aber geschmackvolle Auswahl und die Speisen werden nicht nur sehr appetitlich angerichtet, sondern schmecken auch sehr gut. Ebenso erwähnenswert ist der schöne Spa-Bereicht. Saunagänger werden sich hier wohlfühlen. Wer ein paar Tage ausspannen möchte ist hier genau richtig.
Jürgen
Von einer Bike und Rad Unterkunft erwarte ich mehr
Das Hotel ist schön aber Bikewash ist ein Gartenschlauch am Parkplatz ohne Platz ohne das Rad abstellen oder aufhängen zu können. Bikekeller ist ein Ski Raum den man über zwei selbstschließende Türen erreicht, alleine fast nicht möglich.
Verified traveler
Sehr positiv:
- guter Service
- freundliches Personal
- Moderne, saubere Einrichtung
- abwechslungsreiches Frühstück
- guter Service
- freundliches Personal
- Moderne, saubere Einrichtung
- abwechslungsreiches Frühstück
Verified traveler
Top Lage, Top Sauberkeit, Top Staff, Tolles Frühstück, tolle Saunalandschaft
Verified traveler
Es hat alles gepasst, Unterkunft top, Lage perfekt, Zimmer sehr ordentlich
Verified traveler
Sehr hochwertige Materialien, bequemes Bett. Frühstück übersichtlich aber sehr lecker. Einzelzimmer recht klein. Die Klima heizte unabhängig von der Einstellung immer maximal das Zimmer auf.
Verified traveler
Super Preis Leistung, sehr stilvoll und durchgängig eingerichtet, sehr sauber, sehr nettes Personal
Sim
Schönes neues Hotel tolles Frühstücks Buffet, sehr netter Wellness Bereich. Einziger Mangel, laut Aushang hat die Sauna Dampfbad usw bis 21 Uhr offen um 20:30 kam ein Mitarbeiter und schaltete diese aus.
Verified traveler
Zeer knap hotel, super vriendelijk personeel en bij minder goed weer brengt de wellness een geweldig alternatief. Eten in het restaurant van het hotel kan perfect en is zeer lekker. Redelijk prijzig wel...
Verified traveler
Sehr schöne und saubere Zimmer, hervorragendes Restaurant; einziger Kritikpunkt ist der fehlende Pool
Verified traveler
Aardig personeel, parkeergarage wat erg fijn is op doorreis. Erg mooie kamer met badjassen en slippers. De spa is fijn en heeft een fantastisch uitzicht
Valerie
Très bien situé
Très bel hôtel situé au centre de Sölden. Suite à des travaux dans ma rue, nous avons demandé à changé de chambre. Comme il n’y avait plus de chambre de notre catégorie, nous avons été pu aller dans une chambre de la catégorie supérieure. Le personnel est vraiment attentif, le buffet petit déjeuner bien garni avec jus d’orange pressées. Nous avons eu la belle surprise de recevoir une carte donnant droit à l’utilisation des téléphériques. A recommander.
Verified traveler
Das Hotel befindet sich in einer guten und zentralen Lage in Sölden. Das Hotel und das gebuchte Zimmer waren sehr schön, großzügig und sauber. Alles ist mit sehr viel rustikalem Holz aber modern gestaltet. Sämtliche Mitarbeiter des Hotels sind sehr freundlich und hilfsbereit. Das Frühstücksbuffet ist sehr lecker und umfangreich. Das Hotel eignet sich durchaus für einen längeren Urlaub.
Verified traveler
Tolles Haus mitten im Ort mit extrem freundlichem Personal! Der Spa Bereich mit Blick über Sölden ist wirklich besonders! Wir kommen gerne wieder!
Verified traveler
Sehr freundliches Personal an der Rezeption.. Sehr sauberes Zimmer, besonders das Bad.
AndreasWeimann
Guten Tag
Wir werden wieder kommen das ist klar , den Ort Menschen und Hotel sind wunderbar !
Vielen Dank für die tollen Tage
Wir werden wieder kommen das ist klar , den Ort Menschen und Hotel sind wunderbar !
Vielen Dank für die tollen Tage
Verified traveler
Eine schön zentrale Lage in Sölden, mit einem sehr guten Restaurant.
Verified traveler
Great
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Verified traveler
Sehr schönes Hotel mit sehr freundlichem Personal. Gerne wieder!
Thierry
Hôtel quasiment neuf, propreté des parties communes et du Spa nickel à l’autrichienne rien n’est laissé au hasard
Verified traveler
Ausgesprochen freundliches Personal, sehr guter Restaurant-Bereich, super zentrale Lage, modernes Ambiente
Verified traveler
Das Hotel mit Standort Mitten in Sölden hat eine sehr schöne Architektur zwischen Modern und Alpenschig mit Holz. Viel Liebe zum Detail im Hotel sowie in den Zimmern. Die Zimmer sind sehr schön eingerichtet. Auch der Wellnessbereich ist sehr schön ausgestattet. Ein Pool oder ein Whirlpool würde das Angebot abrunden. Was die Küche im Hausinternen Restaurant zaubert ist ausgezeichnet und sieht dazu immer sehr schön aus wie es präsentiert wird. Gedeckte kostenlose Aussenparkplätze oder die es lieber haben kriegen für 8 Euro einen Tiefgaragenparkplatz. Ein Abzug gibt es von uns für die Nespresso Kapseln, welche man sich an der Reception für 0.80 Euro kaufen muss für die Kaffeemaschine auf dem Zimmer. Ansonsten können wir das Hotel wärmstens Empfehlen.
Verified traveler
Kjempefint hotell med super beliggenhet midt mellom heisene
Verified traveler
Sehr zentrale Lage in Sölden , super Ausstattung und freundliches Personal.
Location & surroundings
VAYA Sölden fine living resort
Auweg 2 Soelden Tirol 6450, Soelden, Austria
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VAYA Sölden fine living resort
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