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Icloud Luxury Resort & Hotel

Taichung · Taiwan – China

No 159 Qinghai S St Xitun DistrictView location

8.6/10Excellent670 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort9.0/109.0
Condition8.8/108.8
Location10.0/1010.0
Neighborhood8.4/108.4
Amenities8.4/108.4
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  • Family hotels
  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Icloud Luxury Resort & Hotel

Icloud Luxury Resort and Hotel is conveniently located in the popular Situn District area. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers.

24-hour room service, free Wi-Fi in all rooms, daily housekeeping, private check in/check out, taxi service are there for guest's enjoyment. Television LCD/plasma screen, additional bathroom, additional toilet, bathroom phone, cleaning products can be found in selected guestrooms. The hotel offers various recreational opportunities.

Convenience and comfort makes Icloud Luxury Resort and Hotel the perfect choice for your stay in Taichung.

Read more about this hotelShow less

With a stay at Icloud Luxury Resort & Hotel in Taichung (Xitun District), you'll be within a 5-minute drive of Maple Garden and National Taichung Theater. This family-friendly hotel is 1 mi (1.7 km) from Fengjia Night Market and 2.4 mi (3.9 km) from Calligraphy Greenway.

Treat yourself to a stay in one of the 101 individually decorated guestrooms, featuring indoor private hot tubs and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Featured amenities include complimentary wired internet access, express check-in, and dry cleaning/laundry services. Planning an event in Taichung? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 6:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Unicode Support true LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in hours are 9 PM on Saturday and Holidays.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet deposit: TWD 1000 per day
    • Pet fee: TWD 500 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: TWD 1200.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Maple Garden 0.9 km / 0.5 mi
Tiger City Mall 1.4 km / 0.9 mi
Fengjia Night Market 1.4 km / 0.9 mi
Shinkong Mitsukoshi Department Store 1.5 km / 1 mi
Top City Taichung 1.6 km / 1 mi
Feng Chia University 1.6 km / 1 mi
National Taichung Theater 1.6 km / 1 mi
Xialudi Park 1.9 km / 1.2 mi
Taichung Central Park 2.4 km / 1.5 mi
Tunghai University 3.6 km / 2.2 mi
National Museum of Natural Science 4.1 km / 2.5 mi
Fulfillment Amphitheater 4.1 km / 2.6 mi
Sogo Department Store 4.4 km / 2.7 mi
Calligraphy Greenway 4.4 km / 2.7 mi
CMP Block Museum of Arts 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Bicycle hire serviceExtra charge
Show 28 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Bikes available
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Children playgroundExtra charge
  • Kids’ clubExtra charge
  • Game room
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS KING BEDDOUBLE • BUSINESS KING BEDDBL.BS-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    DOUBLE BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE BUSINESSQUADRUPLE • BUSINESSQUA.BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    QUADRUPLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Icloud Luxury Resort & Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Icloud Luxury Resort & Hotel

8.6
Excellent
670 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
10.0 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
100 reviews shown
2/10
Poor
06 Jul 2025
Stephen
Do not stay here.

The hotel was disgusting. I was put in one room where there were other peoples bodily hairs all over the “clean” room and the drains were blocked.

I was then moved to a second room which absolutely stank of smoke. I stayed one night because I was exhausted and jet lagged but I checked out immediately the next morning.

The hotel also refused to give me a refund for the 5 nights I was due to stay.

Horrible place, horrible staff.

Do not stay here!!
Business Self
8/10
Excellent
17 Jun 2025
Mandy
Very nice place for couples. Actually the place is nice and good. Just that the television might have some inappropriate content for kids and this was not highlighted to us. The place is clean.
Friends_and_family Family
10/10
Exceptional
22 Apr 2025
Manny
The staff was great, although they don’t speak English there is a person that goes by the name Lucia and she went out of her way to help me by using a translation app, she got my room ready before my time, offered me a bottle of water and called taxis for me when I needed them
Business_and_leisure Self
10/10
Exceptional
01 Mar 2025
xin
Romantic comfortable & clean
8/10
Excellent
19 Jun 2024
Juei

Staying a comfortable Hotel

We like the hotel room it has a great utility, nice interior design and comfortable bed/furniture. There is only one outside viewing in the room but was blocked by a building structure. The lobby is nice but very small. There is very minimal amenity in the hotel.
We loved foods, services and the dining room design in the restaurant, the breakfast and night snack are fantastic.
We like the manager and all the staffs Including front desk and restaurant personnel are very friendly and helpful.
We loved staying in the hotel and will come back again, thank you very much.
Friends_and_family Family
8/10
Excellent
13 Apr 2024
John
We like the service and room and children play area, but we didnt like the toilet in our bathroom. It didn't completely flush and left urine and fecal matter behind. We had to flush so many times to get the toilet water to look \"clean.\" The towels and bedsheets also seem kind of old, but everything else was good, and we enjoyed the complimentary breakfast.
Business_and_leisure Family_with_children
10/10
Exceptional
03 Apr 2024
Yuan Long
Cleanliness, have to inform them to make up the room or else they won’t.
Staff generally friendly and helpful except for a rather bossy women who kind of ruins the vibes with her attitude.
Overall very nice play to stay at where they even offer supper for patrons
Business_and_leisure Family
10/10
Exceptional
12 Jan 2024
Yuri-Anna
The room was great and so was the service. It was spacious and clean
Business_and_leisure
10/10
Exceptional
02 Nov 2023
Alex

Awsome prices

Great price on In room Jacuzzi room
Partner
10/10
Exceptional
16 May 2023
Andrew
one of the best hotel I have stayed in Taiwan, highly recommended!
Business_and_leisure Self
8/10
Excellent
21 Aug 2021
JI DA

family room with jacuzzi

Great, modern facility Room with jacuzzi..only downside is need to improve cleanliness, lots of dust, and bed sheet has stain dirt. Also the breakfast was like leftover..
Friends_and_family Family
8/10
Excellent
26 Apr 2021
Verified traveler
Good freeway access. Nice and big room with free snacks. Lots of mosquitoes for some reason.
Leisure Family
8/10
Excellent
30 Dec 2020
Heather

Fun experience, but lingering smoke smell

Our first room, 2116 had a pool, spa, sauna, and KTV room. The pool was not warm but the layout was great and fun. When we checked in for the second night, we got room 2111 with the same amenities, although the pool, spa, sauna, and bathroom were in a \"patio\" type area separate from the main bedroom and the pool was actually warm. KTV room not quite as fancy as room 2116 but still high quality sound with English songs too. Breakfast very good with ample options. Only complaint, which might be a total dealbreaker for some: because these are \"party\" rooms, there is a definite cigarette smoke smell (in both rooms we had). I would not come back because of this.
Friends_and_family Family
6/10
Pleasant
05 Oct 2020
Emily
The towels were smelly. The beds and pillows were not compftable. There were lots of pictures of a pool with slide but there was No pool.
The play room was good.
Friends_and_family Family
8/10
Excellent
08 Jul 2020
Celine
設備跟服務都值得讚許～唯一的缺點是雖然勾選入住無菸房但還是有明顯的菸味，另外電視的youtube也沒有登出，可能要請房務人員注意避免透露上一個顧客的隱私，整體來說蠻推薦的！
Leisure Partner
8/10
Excellent
01 Mar 2020
Megan
The neighbors were too noisy and could hear them all through the night. The check in was a bit rough but once we were in it worked out well.
Partner
10/10
Exceptional
04 Feb 2020
Medea
Love this property! I’d stay there again next time I’m in town.
Business_and_leisure Self
10/10
Exceptional
09 Jan 2020
Verified traveler
Very big and clean. Impressive. Love the jacuzzi bath tub.
Friends_and_family Family
10/10
Exceptional
30 Nov 2019
Michael
Big room. In the unit big jacuzzi is a plus.
Friends_and_family Friends
10/10
Exceptional
12 Nov 2019
Tay

Excellent experience!

The hotel is a little bit out of the way and quite difficult to get a cab in that area but you can always ask the nice staff to help you call a cab in. 15mins walk to Fengjia Night Market. The room is very big and also had a nice bathtub. Overall nice experiences.
Partner
10/10
Exceptional
10 Nov 2019
Hui Juan

Great accommodation

Amazing, clean and lovely. definitely price worthy.
Partner
8/10
Excellent
21 Sep 2019
Richard

unusual, different, quirky rooms, staff need smile

Fantastic and unusual suite. The hotel let’s its self down with guest reception and breakfast isn’t great for foreigners, staff should really try and put some effort in to be more welcoming and friendly. It has a decent playroom for children on the top floor but it’s essentially a boutique hotel and thankfully there’s plenty around the area to do.
Friends_and_family Family
8/10
Excellent
24 Mar 2019
Verified traveler
Value for money
Clean and tidy
Staff is friendly and helpful
Leisure Family
8/10
Excellent
23 Jan 2019
Jonathan

Value for money

Reasonably priced but if you didn’t put on the makeup room the hotel did not come into the room.
8/10
Excellent
16 Dec 2018
Joo Wee

Good place to stay and it's near FengJia

Room is good and clean. Check in is fast and almost effortless. The only area which I thought if their staff can have more smiling faces, it'll be excellent
Family
8/10
Excellent
26 Nov 2018
leung yuk
Polite and helpful staff, good to have dessert, welcome drink and big room; just a little bit far from major bus stop.
Family
8/10
Excellent
17 Nov 2018
Anthony

Convenient if going to HSR in Taichung

Hotel does not have a restaurant for food other than breakfast and area is residential so it’s a bit of a walk to find food.
10/10
Exceptional
11 Nov 2018
Kwang
Very nice hotel and convinient location closed to the Chao Ma bus terminal
10/10
Exceptional
04 Sep 2018
Verified traveler

Nice hotel, worth the stay

We had the business double room, and it is really big and comfy. The room has a large bathtub and even a sauna. It was definitely an enjoyable stay
Partner
10/10
Exceptional
25 Aug 2018
Alex
I wish the price would be little lower for extra day stay
10/10
Exceptional
02 Jul 2018
xavier

这是我住过服务就好的

真的很舒服，还有自己的停车的地方，而且房间很大，很舒服，而且最重要的是干净，服务一流，还有提供半夜的食物，害怕我们肚子饿，真的很不错，下一次还会再来
8/10
Excellent
09 May 2018
Zhuo

Bathroom blinds..useless

Service : We booked a room for 5 days with an in-room jacuzzi facility. As we didn’t make up our room through out our stay, we asked for bottled water and toilet rolls from the reception for refills.. they told us that we will be charge for all these and we weren’t very happy about this. shortly after, another colleague came by (probably heard us questioning the receptionist) and he told us that this charges will be waived off out of good will. Ridiculous!

Room: Bathroom blinds too narrow, basically useless.. anyone showering can be seen when lying on the bed right outside! Bathroom is clean.

Bed: Hard to satisfy every patron, but the pillows are really too flat! Literally.. flat!

Location: knowing that Taichung do not have much transport options available- be prepared to take a taxi to the train station from the hotel (Approx Taiwan Dollar 150/trip).

There is a club right behind the hotel, MUSE. Check it out. Do expect a lot of youngsters.

P.s Please fix the blinds!!
Friends
10/10
Exceptional
10 Apr 2018
Verified traveler

Very nicely decorated room

Room was amazing big and nicely decorated. Very suitable for family. Would recommend to friends too.
Family
2/10
Poor
08 Apr 2018
Angie

Not a pleasant stay.

We actually book the room for three nites. However, the stay was unpleasant so we decided to check out after the first night stay. In the morning after our first night stay, we received a call at 1140am telling us to check out at 12 pm in the same day. We were shocked because we actually book the room for three nights. The operator explained that it was their hotel policy for customers to check out at 12pm and check in at 9pm daily during our hotel stay. Meaning to say we need to check in and check out three times for our three nites stay at this hotel. How ridiculous can that be and this policy was not stated anywhere when we make the hotel reservation. Adding salt to the wound, we have many bags with us and there is no lift direct to our room. The supervisor Wang called us and said we have to check out as it was mentioned in hotel booking reservation but we insisted it was not stated. So he performed a double check and realised it was not stated under the english website when we made our booking. He did offer to upgrade our room after they realised the mistake but there was already much unhappiness created so we see no point in staying on in this hotel. But he mentioned he will waive off our remaining two nites stay charge with no penalty. Seriously we felt that it was their fault that this important policy was not written in their website and that this was not highlighted to us when we check in on the first day.
10/10
Exceptional
31 Mar 2018
Andy

Great “5-star” boutique “motel”

Very satisfied indeed. We’ve got everything we need in this hotel: Grand, upscale, elegant, spacious room, excellent staff service and breakfast/late night buffet. We also had a free shuttle ride to the night market. Highly recommended.
6/10
Pleasant
22 Jun 2026
Shu LI
連2天房間打掃都不是很乾淨

還有，早餐都一成不變的菜色
咖啡機每次沖泡都不是熱的
Partner
10/10
Exceptional
17 Jun 2026
Thomas
很不錯的商務住宿，客房乾淨，員工親切，停車方便，早餐OK,算起全的自助早餐。
Business
10/10
Exceptional
07 Jun 2026
KEVIN
早餐有特色，尤其是自己使用慢磨機榨蔬果汁，好喝。
10/10
Exceptional
06 Jun 2026
KUANI
整潔的房間
有充電的地方
方便
下次還會選擇入住
Self
10/10
Exceptional
30 May 2026
CHOU
總紀而言很不錯
2/10
Poor
17 May 2026
CHIACHENG
環境不好 工作人態度不佳
不知道在秋什麼 床有異味 一直要我們形容
就很臭是要形容什麼
Partner
10/10
Exceptional
03 May 2026
CHUAN HSIANG
員工和早餐很值得推薦！食物乾淨，態度又好，肯定會列入下次去台中的住宿首選！
Partner
4/10
Poor
05 Apr 2026
Wayne
設備老舊，淋浴間的排水不良會堵塞，然後浴缸的spa功能無法使用，燈泡還有閃爍

晚上有蚊子詢問櫃檯，完全沒有相對應的協助客戶處理方式，連住兩晚還要將第二天下午時段另外用休息的時數買下來，一晚已經7千多直接上看破萬，覺得沒有這個價值，服務人員有些態度不錯，但是幾個口氣非常厭世，入住晚上凌晨兩點了別間的還在大放電音舞曲唱歌一路到早上10點，隔音也不好，致電櫃台只告知會去說服看看
Friends_and_family Family
8/10
Excellent
05 Mar 2026
Shu LI
車道大門的一位小姐態度令人很不舒服
其他都很讚
Friends_and_family Friends
10/10
Exceptional
18 Jan 2026
伯洋
整體服務跟房間都很棒
Self
10/10
Exceptional
01 Jan 2026
JUILUNG
停車方便，房間空間大
10/10
Exceptional
04 Nov 2025
承德
客房乾淨沒有菸味、房間還有烤箱真的特別，值得再去的好飯店
Business Self
10/10
Exceptional
03 Nov 2025
Pilsoo
직원
Business
10/10
Exceptional
21 Oct 2025
chuanche
浴缸，早餐的現榨果汁！
Friends_and_family Family
8/10
Excellent
29 Sep 2025
HSUAN YI
good
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Yi Ru
整體很可以，小孩也很開心在客廳、房間、浴室串門子。但泡澡池的水柱會莫名噴出，這點比較危險，因為有次突然噴出，打到小孩，小孩嚇到哭，直接吐了。
Friends_and_family Family
8/10
Excellent
08 Sep 2025
SHU LI
浴室都是水漬
其他都不錯
Friends_and_family Family
8/10
Excellent
21 May 2025
CHANG CHE
唯一感到不好的
Friends_and_family Family
6/10
Pleasant
26 Apr 2025
YEN CHIN
清潔方面有待加強，入住時床上都有頭髮
Friends_and_family Family
6/10
Pleasant
25 Apr 2025
Verified traveler

클라우드

괜찮았어요
Business
10/10
Exceptional
03 Apr 2025
KANG LUN
接近交流道，附近也有便利商店，方便
Friends_and_family Friends
10/10
Exceptional
28 Mar 2025
Verified traveler
入住商務旅館，寵物友善！服務人員都很親切，房間很大也乾淨，還有按摩浴缸！除了附設充電車位也有免費接駁車來回逢甲夜市，司機鄭大哥很熱心還教我逛街路線，住宿體驗很好！下次到台中一定再來住😁
Self
6/10
Pleasant
15 Mar 2025
駿堯
隔音非常差，半夜與一早都能聽到其他房間的吵鬧聲，很不舒服
Business
10/10
Exceptional
01 Mar 2025
Lin
我非常喜歡這環境，每次住台中都住這一間，建議改善
1.夜市接駁車的名額有限
2.消夜選擇性小（品項與三年前一樣）
3.狗可入住（寵物友善旅館），建議管控樓層進出
Friends_and_family Family
8/10
Excellent
20 Feb 2025
ShanYu
地板清潔待加強，其他都很好！
寶寶對樓上的遊戲室很滿意。
Friends_and_family Family
6/10
Pleasant
14 Feb 2025
Kit Yee
床大軟，及房厠所的窗簾，是沒有全遮，望到出去，會走光
Friends_and_family Family
6/10
Pleasant
08 Feb 2025
mayumi
ホテルの部屋はバスタブも大きく　ウォシュレットも付いてます。ただ　フェイスタオルが一枚しか無いこと　夜間チェクインする時は正面玄関が閉まっており、ラブホの入り口みたいな所でするので、少し戸惑います。
でもコスパ的には最高ですね。
Leisure Family
8/10
Excellent
02 Feb 2025
HouChun

清潔度不足，早餐 入口管制員工應變能力不足

房間有前一位房客留下的隱形眼鏡，
咖啡杯早餐時段故障沒有補償措施。
Friends_and_family Family
10/10
Exceptional
13 Jan 2025
Verified traveler

住宿感想

1.一般普通房型就很大，兩個人睡剛剛好
2.而且還有沙發方便吃飯看電視
3.商務出差房間WiFi電視訊號都很穩定
4.隔音很好不會被吵到、枕頭微硬高度剛好不會讓我隔天睡起來脖子酸痛
5.浴室還有浴缸跟電視可以泡澡
6.總結以兩千多塊的價格CP很高
Business
8/10
Excellent
12 Jan 2025
Mingdih
下午六點入住不合理
Friends_and_family Family
10/10
Exceptional
10 Jan 2025
Yi Ling

近台中交流道，CP值高

我住四人房，房間大浴室也大，早餐不錯吃，還可現榨蔬果汁(蘋果/小黃瓜/胡蘿蔔/檸檬). 近交流道免市區塞車
唯一美中不足的是多要一條棉被竟然要付NT300元(不是押金，不退錢喔！)後來只好放棄
Friends_and_family Family
10/10
Exceptional
22 Dec 2024
JIA-RONG
安靜乾淨的住宿環境，
Leisure Partner
10/10
Exceptional
17 Dec 2024
POYAO

住宿推薦

水雲端實在是非常棒的住宿選擇！真的是每次到台中旅遊的首選！致力於滿足住客的要求，服務人員非常親切且用心！尤其是餐廳服務生實在太棒了！客房內有任何問題向櫃檯反應，也都能即時得到幫助及解決問題！
Partner
10/10
Exceptional
10 Dec 2024
YUAN-TARN
商務住宿，環境服務都不錯
Business
10/10
Exceptional
20 Nov 2024
Chang
讚透必回訪

泡澡太舒適，用心又防滑
Friends_and_family Family
8/10
Excellent
16 Nov 2024
CHUNI
房間跟浴缸很大，有早餐和宵夜很不錯
房間的沙發建議可以換一下，看起來發黃很髒的感覺
Friends_and_family Family
6/10
Pleasant
29 Oct 2024
Verified traveler
電視有一個頻道沒聲音，進門小桌子下方有一隻牙線棒，早餐沒有炒蛋
Friends_and_family Friends
10/10
Exceptional
15 Oct 2024
Chang huan
超讚的
Friends_and_family Family
8/10
Excellent
21 Sep 2024
SHI -XUAN
住起來整體滿不錯的
每次去台中一定住水雲端
但是覺得飯店的餐廳
每次菜色都一樣沒有什麼改變
希望可以有點變化
Friends_and_family Family
8/10
Excellent
16 Jun 2024
Poyao

住宿體驗（再訪）

整體住宿體驗相當棒，是台中旅遊住宿的首選！唯一美中不足的是這次沒有被安排到有烤箱的房型有點失落，不過整體而言，不管是服務、清潔、舒適度跟地點都是無可挑剔！
Partner
10/10
Exceptional
15 Jun 2024
Yao Wen
非常優質的用餐環境
Friends_and_family Family
10/10
Exceptional
12 Jun 2024
Yao Wen
非常優質的用餐環境
Friends_and_family Family
10/10
Exceptional
11 Jun 2024
崇弦
本次端午連假的星期六入住1708號房，不論是房間的清潔或是服務人員的態度都非常好，下午六點CHECK IN，隔天中午12點CHECK OUT，很適合帶小朋友不趕時間的旅行。
六點CHECK IN之前到，也可以先帶小孩到10樓的親子遊戲室遊玩，小朋友都非常喜歡。
消夜時間雖然菜色不多，但也令人驚艷，隔天早餐也不錯。
也有到逢甲的接駁車，可惜的是後來下大廳問櫃台才得知，下次建議可以在CHECK IN的時候告知。
下次如果還來台中，也有房間我一定還會再住水雲端，謝謝你們讓我們有一個愉快的假期。
Leisure Family_with_children
10/10
Exceptional
05 Jun 2024
chunhui
very good
Business_and_leisure Family
8/10
Excellent
20 May 2024
Verified traveler

環境佳 但既然有規定KTV只能唱到半夜 應明確執行規範以保障其他房客權益

這次住附KTV的車庫房 整體經驗很好 空間大又乾淨 設備齊全 麥克風有點秀逗不過算小事 最大問題是半夜一直被其他房間夜唱的噪音吵到 雖然有反映給櫃檯 得到回應是難以確定是哪一間房 工作人員只能試著去每個車庫外聽聽看 總之最後到快三點才迷迷糊糊睡著
Friends_and_family Family
10/10
Exceptional
29 Apr 2024
Chih ting

KTV泳池房型

Ktv音響跟點播系統好用，早餐自助式的啊，東西式都有還有那個果汁機現打的，餐點好吃喔，
三溫暖跟浴室泳池都很滿意重點是還有兩間廁所不用搶
Friends_and_family Family
10/10
Exceptional
29 Mar 2024
彥全
整潔、寬敞明亮，除了早餐外還提供簡單的宵夜免費享用。頂樓的親子遊樂室很棒，適合帶小孩來住。
Business Family
10/10
Exceptional
06 Mar 2024
昱行
交流道旁邊，設備非常好。
Business
8/10
Excellent
14 Feb 2024
chunching
too noise to have breakfast during the CNY holidays.
Leisure Family
6/10
Pleasant
13 Feb 2024
Yan
I didn’t feel welcoming.
Leisure Family_with_children
8/10
Excellent
01 Jan 2024
SHIH-YUAN
早餐難吃，且還要走去大廳自己取餐不方便。
Leisure Partner
10/10
Exceptional
29 Dec 2023
JEN HAO
住起來十分舒服，推薦
Friends_and_family Family
2/10
Poor
24 Oct 2023
Choi
垃圾服務員
Leisure
2/10
Poor
03 Sep 2023
Shih Kang

爛到爆炸，熱到爆炸的旅館

冷氣直接壞掉，通知櫃檯也只說冷氣沒問題。再聯絡後也派人送電風扇順便來查看一下，最後看完之後才說冷氣真的壞掉，要請主管現在過來確認。
但我們就這樣傻傻的在房間裡等了一個多小時也熱了一個多小時，還是等不到所謂的主管出現。
等到真的火大了，打到櫃檯罵人後，才說要幫忙換房間！
拿著行李下樓時，幫忙換房間的員工才說，主管今天不在，所以很抱歉...
我真的不知道你們的教育訓練是怎麼做的，如果我是水雲端的老闆，我一定沒有臉見人，不然就是旅館關一關好了。
Business
10/10
Exceptional
29 Aug 2023
SHENG SHIANG
讚
Leisure Partner
8/10
Excellent
29 Aug 2023
YU-LUN

住房評價

整體上都不錯，只有迷你吧覺得普通，早餐部分很讚，好久沒吃到中西式合併早餐，房間部分乾淨整潔，冷氣評論區說不涼，當天入住是舒適的冷氣溫度。

人員也都很親切 。
Partner
4/10
Poor
20 Aug 2023
Allen
煙味很嚴重
4/10
Poor
09 Aug 2023
Kin Ming
冷氣不涼，員工修了一個多小時後才正常，免治馬桶壞的，根本沒反應。
早餐的餐廳員工態度很不ok
Leisure Family
8/10
Excellent
02 Aug 2023
Verified traveler
有備註要嬰兒澡盆但忘記放，後來去電告知有補。嬰兒床底部太低幾乎觸地，底部也太薄，，，簡直是睡在地板的感覺。
其他環境整潔 冷氣 隔音等我都覺得不錯！
Friends_and_family Family
8/10
Excellent
24 Jul 2023
Li
Bad sound proof.
Business Self
6/10
Pleasant
09 Jul 2023
JUNG JUNG
加油
Leisure Family_with_children
6/10
Pleasant
27 Jun 2023
Maggie
房間沒有很乾淨。浴室裏的浴缸有請清潔人員幫忙再打掃一次。棉被黃黃的
Leisure Family_with_children
8/10
Excellent
08 May 2023
WeiHao
建議 毛巾 枕頭 因為使用多次 比較黃，應該換新的
Friends_and_family Family
10/10
Exceptional
24 Mar 2023
Hsiao-Ping

整體來說很不錯

整體的感覺很不錯，房間很大，備品充足，雖然沒有嬰兒床但對我們來說不影響(小孩不睡嬰兒床)，有小孩的盥洗用具、澡盆、消毒鍋！下次還會來這邊住！
Friends_and_family Family
2/10
Poor
22 Mar 2023
Chi ru
從進館到隔天的早餐，服務的人給我們的感覺像是欠他很多錢一樣！
吃個早餐滿桌的空盤都沒人整理，看著服務人員推著車只收客人離開的桌面，收完了就在那邊晃，看什麼時候有空桌
人手不足，應該也不是這種處理機制吧！
與上次入住的感覺簡直天差地遠
Friends_and_family Family

Location & surroundings

Icloud Luxury Resort & Hotel
No 159 Qinghai S St Xitun District, Taichung, Taiwan – China

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Icloud Luxury Resort & Hotel

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