Name: Bridges Bay Resort
Address: 630 Linden Drive, Arnolds Park, 51331, US

8/10

Excellent

14 Jul 2026

Warren

The rooms are in need of updating and the water park was not easy to gain access

Family_with_children

6/10

Pleasant

10 Jul 2026

Carol

Room reserved for 6 people, however only 2 pool bracelets awarded? I was asked to pay each day for my third of a six person paid room. Seemed like everyone in that reservation should be granted a wristband. Indoor service for alcoholic beverages was a slumping staff, reviewing her personal mobile phone was off putting. The front office staff was polite. The room was clean. The instructions for room service were clear. The swim up bar didn’t have an advertised Bracco Sunset due to mango machine being out of service. Bar staff accommodating, however. Seemed ice cream was always unavailable. Ordered a Brandy Alexander & was unfortunately informed the bar was out of ice cream… disappointed 😔

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Danielle

The pictures make the rooms look MUCH bigger than they actually are. With a 4pm check in and 11 am check out they definitely could have done a better job cleaning the rooms.
They tell you to put your towels in the hall by your door and they will replace them, however twice we had to go get towels from the frint desk in the main building ourselves.

Family_with_children

4/10

Poor

06 Jul 2026

Laura

The resort itself was ok. The weather was off and on with rain. The afternoon that we checked in was beautiful, so we were terribly disappointed to find the outdoor water park closed. The next day, they were open, but the weather was cool and it rained off and on. Just not a great experience. We had a suite next to us with children that were screamers. Our room was clean, but the armoire was old and rattled when we walked around. The shower was noisy. Overall, they simply need to update and fix things. It was a very expensive stay, and not worth the money.

Family

6/10

Pleasant

02 Jul 2026

Sandy

The staff at front desk were helpful. The condo had goldfish cracker on the floor, and row of staples on the floor. It also had a pretzel in the pullout, and red candy stuck to the bottom of the pullout mattress.

Family_with_children

6/10

Pleasant

30 Jun 2026

Mike

We stayed at Bridges Bay Resort last year and had such a good experience that we chose to come back again this year. Overall, our stay was enjoyable, but we were disappointed by one issue. The resort shut off the water to fill the pool without any advance notice to guests. As a result, we were unable to take showers or use the water during that time, which was frustrating and inconvenient.

We understand that maintenance or operational needs sometimes require temporary interruptions, but better communication would have made a big difference. A simple notice letting guests know the water would be unavailable would have allowed everyone to plan accordingly.

We still enjoy the resort and appreciate many of its amenities, which is why we returned, and we hope they improve communication with guests when situations like this arise.

Family_with_children

4/10

Poor

29 Jun 2026

Susan

When we arrived we saw a sign saying the pool was closed for repairs, this was the outdoor lazy river which we were looking forward to. I asked about a discount and was given none

Friends

2/10

Poor

29 Jun 2026

Catherine

No pool was empty on holiday weekend and hot tub was cold

Partner

8/10

Excellent

29 Jun 2026

Susan

We were terribly disappointed to learn after we arrived that the outdoor pool was closed for repairs. Our main intention was to lounge by and in the outdoor pool. Although we had access to the indoor waterpark it was definitely for kids and young families, not for two senior citizens like us. The hotel did offer a 10% discount which we accepted.
Also the hotel clerk didn't bother to tell us that there was parking available much closer to our room which we discovered on our own, and also didn't tell us there was an elevator available to the restaurants on the back side of the hotel. After climbing the very long set of stairs the first time, we discovered the elevator on our own (which was through two sets of doors after going out the backside of our hotel.
Otherwise, we enjoyed the stay very much.

10/10

Exceptional

23 Jun 2026

Marc

The room was clean and pleasant to stay in

Self

8/10

Excellent

20 Jun 2026

Stephen

Location was great.

Partner

6/10

Pleasant

19 Jun 2026

May

Disappointing room placement and unpleasant odor

We booked a lakefront view but were placed on the lowest level on the side of the building. As a result, we could barely see the lake, which was very disappointing. To make matters worse, the bathroom had a strong, persistent smell of sewer gas during our stay. Definitely not the experience we were hoping for.

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

Candy

Needs major renovations. Full of families for the water park, which most were there for. Stayed in a suite and the dishwasher did not work, pans and utensils were very “used.” Staff smoking right outside of entrances. Would not recommend.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Dan

Everything was great!! We used the gas grills to cook on one night… just wish they were in a more convenient spot.

Partner

8/10

Excellent

12 Jun 2026

Ruth

Very good for familys

Partner

2/10

Poor

03 Jun 2026

Jeffrey

You might as well go somewhere cheaper where you can actually use some of the amenities. What’s the point of being the most expensive hotel if you get absolutely nothing for it? I knew there was no breakfast whatever but now they don’t include more than a couple water park passes per room and you have to pay EVERY day now instead of once for the whole stay. Also no more zip line passes either. It’s just an extremely expensive and overrated hotel now. Stay somewhere else with a pool and free breakfast for cheaper and if you want to go to the water park just to pay for a day. Ridiculous. Will never go back.

Family_with_children

8/10

Excellent

26 May 2026

Eric

Nice place

Business Self

4/10

Poor

25 May 2026

Brandon

Our stay at this resort was very disappointing, especially considering the price and expectations of a family resort. The walls were incredibly thin, to the point where it sounded like neighboring guests were in our room. Sleeping was difficult because we could hear conversations, doors, and constant noise throughout the night.

The bed was also extremely uncomfortable. The mattress was overly springy and the frame felt loose and wobbly. The balcony railing was noticeably loose as well, which felt unsafe. The outdoor furniture was old, dirty, and constantly wet from gutter water dripping onto it.

Cleanliness was another major issue. We found pork rinds on the floor from previous guests shortly after checking in, which immediately made us question how well the room had been cleaned. The toilet flushed very weakly and eventually plugged. Maintenance fixed it, but left behind a mess in the bathroom without cleaning it up.

Housekeeping also does not service the room during your stay, which was frustrating and not clearly communicated ahead of time. The water park itself was fun for the kids, but getting into it was chaotic because of terrible pedestrian traffic flow and overcrowding.

We also booked a room advertised to sleep six people but only received two water park passes, which felt misleading. Overall, the resort felt poorly maintained and not worth the cost.

Family_with_children

4/10

Poor

24 May 2026

Mark

Dirty. Out dated. Restaurants not staffed on Saturday for lunch.

Family_with_children

6/10

Pleasant

24 May 2026

Kaitlyn

Did not have tv for the first day/night. Was told it was an issue in many rooms. Chip crumbs were found under the bed upon entering the room. Bed sheets were stained. Staff was nice. Not an updated property at all. No microwave in room. For what it cost, I expected nicer.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Zach

Great stay and views

Self

8/10

Excellent

20 May 2026

Mark

Loved the lakeview. Check in was 2 star, but check out was just placing keys in a box which is great. We were searching for a place for a family getaway and the mornings person was Very helpful.

Partner

4/10

Poor

18 May 2026

john

Terrible no amenities, no breakfast, Terrible restaurant hours .

Family_with_children

10/10

Exceptional

17 May 2026

Fallon

Beautiful property Pristine location helpful staff would stay here again

Friends_and_family Friends

10/10

Exceptional

06 May 2026

corcoran

Yes

Business

10/10

Exceptional

27 Apr 2026

Chris

Clean room, nice amenities

Self

8/10

Excellent

20 Apr 2026

Brielle

I’ve stayed here twice now and it was good. Rooms are comfortable. The coffee maker didn’t work which was disappointing with so few options in the area to get coffee in the morning. Other than that the stay was great with great food option onsite for dinner at the Waterfront grill.

Self

10/10

Exceptional

15 Apr 2026

Megan

Wonderful stay

10/10

Exceptional

14 Apr 2026

Jade

The pool was enjoyable but I wish the entrance area are wider for convenience.

8/10

Excellent

07 Apr 2026

sharla

We were upgraded to a better room due to broken pipes. Room was wonderful! Enjoyed the room! Staff was ok at best. Great place for kids! Game room and water park
.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Jason

Staff was friendly and accommodating

10/10

Exceptional

28 Mar 2026

Kimberle

Granddaughter had a blast, loves the lazy river and game room. Not impressed with the pool hours but it's winter in Iowa!!

Family_with_children

6/10

Pleasant

24 Feb 2026

Leta

Courteous staff. Dishwasher in our suite was broken so couldn't use it. No light at microwave.
Very noisy with kids running up & down the hallways.

4/10

Poor

22 Feb 2026

Christine

Got there and was told there was no cleaning service. That was fine we were only there two days. What was not ok was exchanging towels and the lady out our dirty towels on top of the clean ones she gave us then also handed me her cleaning rag. Televisions did not work and room was super stuffy. Bunk bed was not made so my niece had to make it. Hot tub was down for maintenance even when we called two days before. It was a planned maintenance shut down. Front desk gal could not leave front desk to deliver anything to other buildings. Overall not worth the money.

Friends_and_family Family

4/10

Poor

12 Jan 2026

Kyle

there was a collage event going on in town this weekend and collage kids were very disruptive till 3 to 4 am both nights they had cops walking the halls because of this all night but they were no help either

the staff did nothing to rectify the problem

Friends_and_family Family

2/10

Poor

08 Jan 2026

Ryan

Pool is closed and the amenities it says it’s closed from February 27 to March 1 but apparently that must mean in January too

Leisure Family

10/10

Exceptional

12 Nov 2025

Vicki

The room was very clean. The staff was very friendly and courteous.

Leisure Partner

10/10

Exceptional

12 Nov 2025

Keaton

Easy check in, clean room, comfy bed

Business Self

6/10

Pleasant

08 Nov 2025

Cindy

Very noisy through the adjoining door between the rooms. Could hear very clearly all conversations and things at the room next to me was doing.

Leisure Self

6/10

Pleasant

23 Oct 2025

Kelly

I don’t understand why there was no housekeeping daily. No fresh towels. No microwave in the room. No phone in the room in case of emergency. The view was nice. The staff was nice.

Leisure Self

6/10

Pleasant

10 Oct 2025

Don

There was not away to plug in our boat, the gentleman who was there at check in was nice, the young lady was not professional. Overall good stay except for the plug in for boat

Leisure Family

10/10

Exceptional

07 Oct 2025

Keaton

Easy check in process, great room

8/10

Excellent

29 Sep 2025

Chris

Clean but pet friendly so I had to listen to a dog barking next door at times. Otherwise a good stay. Nice fitness center.

10/10

Exceptional

28 Sep 2025

Brandon

Great

8/10

Excellent

20 Sep 2025

Maria

Very good

Leisure

10/10

Exceptional

16 Sep 2025

Steve

Pleasant

From the check-in to check-out, our experience was very nice. Our room was clean and comfortable.

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

Barbara

Clean rooms and the Staff were very helpful

Leisure Friends

8/10

Excellent

14 Sep 2025

Gary

It was off season so most things were not available.

Leisure Family

10/10

Exceptional

14 Sep 2025

LEANN

Room was great - we enjoy a king size bed and it was very comfortable. Next time we stay, going to make sure to book a room with a balcony. The weather was perfect for the weekend and the view of the water would have been great.

Leisure

2/10

Poor

11 Sep 2025

Thomas

Four strikes and you're out.

The room smelled bad. The carpet had stains. The mini fridge was sitting on the floor, so you had to get down on your knees to access it. Front desk staff was rude.

Partner

8/10

Excellent

11 Sep 2025

Ron

No breakfast, noisy kids

Business_and_leisure Self

8/10

Excellent

28 Aug 2025

Mitch

Ok

6/10

Pleasant

21 Aug 2025

Belinda

The room was very clean nice lake view from the balcony. The waterfront had several lifeguards. Had waterslides,water baketball, water volleyball. Wadind pool and slide for younger kids. Nice refrigerator in room. No phone or microwave. Everything was scanned. So just having a flip phone wasn't very helpful. No restaurants.

Self

8/10

Excellent

11 Aug 2025

BoB

The internet was too slow. We couldn't use the ROKU tv because of a \"network error\". Paying that much for a room and the TV didn't work properly was disappointing.

6/10

Pleasant

06 Aug 2025

Michael

Won’t stay again

For the high price we found out we only received two free swim passes and had to pay for the other two. Reception at front desk was not friendly and was somewhat scolded when I asked for more towels. The AC did not work and I had to fix myself in the middle of the night. Doors were in poor condition and pillars holding up the balconies looked like they were about to fall over. The pool was nice and pool staff was good. There was no breakfast option either.

Friends_and_family Family

6/10

Pleasant

05 Aug 2025

Steve

Disappointing!

Rooms were clean but neighboring rooms were very noisy and comfortable sleeping was a huge disappointment. I would not recommend staying in your hotel. Thanks!

Partner

6/10

Pleasant

01 Aug 2025

Curtis

Lobby was horrible, and our room was small. Advertised as 2 bedroom but didn’t even have a table. No place to get coffee in the morning besides in the room or leaving the property. Too crowded in the pool area.

6/10

Pleasant

28 Jul 2025

William

Just an OK vacation with family nearby. We thought we had a first level room by the pictures we looked at, and instead we had a fourth-floor room that had no view of the lake, and of course we had very noisy neighbors after 10 pm. The price was extreme for what we received, we were there 3 nights and had to ask for clean towels. The pool was very cloudy, and no towels each day we went, and adults were the worst, they left their acholic drinks all over, and we got to see the police come in due to bad adults, just what you want your grandkids to see. Too long of a line at check-in, one person at counter. So over all less then ok for the price.

Friends_and_family Family

2/10

Poor

22 Jul 2025

Pamela

The check in process was deplorable. We waited in a line for 45 min to check in. Check in time was 5:00 but our room was not ready for us until 7 pm. There was no apology or compensation. We also could not use our complimentary water park and pool passes as the facilities were shut down for another event.

Friends_and_family Family

6/10

Pleasant

17 Jul 2025

Kim

Not worth the money

The pool area was dirty with beer cans and old drink cups laying around. Our neighbors were very noisy and had a party in which they decided to take over our patio, which was disruptive to our stay.

Friends_and_family Family

8/10

Excellent

11 Jul 2025

James

Dining is great.
Pool area needs a facelift.

6/10

Pleasant

20 Jun 2025

Tim

liked the view, new building, water park

Didn't like that the wifi reception was so weak on fourth floor of blue building, i could not connect my computer on a 3 day two night stay. (Room 415) That's unacceptable. Please fix it.

Also didn't like only one open electrical outlet on each side of the bed if you want to have the lamp light plugged in. I have a c pap machine to help me breathe, and want to recharge my phone at night by my bedside. Would normally want a third outlet to recharge my computer at bedside as well, but it didn't matter cause the wifi sucked.

Can't believe you built a new modern building in this era with inadequate electrical plug-ins. Whose idea was that?

Leisure Partner

8/10

Excellent

31 May 2025

Lamain

My Hitel rooms were split up at the last minute and that did not sit well with me. Other than that the stay was ok.

Leisure Family

10/10

Exceptional

21 Apr 2025

Phu

Excellent

8/10

Excellent

23 Mar 2025

Debra

Went to the grill and had the BEST waitress ever, wish I had gotten her name! (Dark hair in braided pigtails) We have never had a bad meal in the 4 times we have eaten there! Rooms are always clean! Suggest the 6oz Filet!

Business Partner

10/10

Exceptional

27 Jan 2025

Teri

Very nice facility

4/10

Poor

28 Dec 2024

Jake

Restaurant connected was great and easy to access. The check in time was right when the water park closed and i thought that was ridiculous for it being 5pm.... Room smelled strange and bed and shower were not impressive whatsoever. Not the getaway i had in mind.

Leisure Partner

10/10

Exceptional

22 Oct 2024

Jodi

ice on every floor. outdoor and indoor places to have lunch and a drink

10/10

Exceptional

06 Oct 2024

Lisa

Quality restaurant all the way around. Great service and the food was excellent!

Leisure Family

4/10

Poor

17 Sep 2024

Melissa

Need added amenities

Not impressed that the hotel is not connected- had to walk in the rain to the fitness room, then back in the rain. No complimentary breakfast offered & the coffee bar had no amenities for a cup of coffee. No microwave or hooks for any of the towels in the rooms.

Business

10/10

Exceptional

08 Sep 2024

David

Great

10/10

Exceptional

12 Aug 2024

Michelle

We loved our room location overlooking the water. Resort restaurants were amazing! Great food and drinks. Swimming pool was jam packed, in our opinion, too full. Convenient parking and location in town and on lake was great.

Leisure Partner

10/10

Exceptional

04 Aug 2024

Mariixa

It was nice

Leisure Family

10/10

Exceptional

24 Jul 2024

Charles

Rooms were very clean. Water park was wonderful. Restaurant was great. Very glad we booked a room there. Miss had a great time.

Leisure Family_with_children

6/10

Pleasant

23 Jul 2024

Lori

The property is overpriced for the amenities it has.

Business_and_leisure Friends

8/10

Excellent

21 Jul 2024

Jessica

Lots of negative reviews about staff but I didn't have any issues.

It was strange to not have a chair or table of any sort in the room. Just bathroom, chest of drawers, sink and bed. It would have been nice to have a couple hooks in the bathroom to hang swimming gear.

The water in the little kids area was cold. The showers in the locker rooms were even colder. There was some garbage on the ground in the lazy river area, even first thing in the morning. But everything else about the waterpark and arcade was fine. We enjoyed ourselves.

Leisure Family

10/10

Exceptional

02 Jul 2024

Janie

It was huge and private lovd the thick walls

Leisure Partner

10/10

Exceptional

28 Jun 2024

James

The staff was friendly helpful and professional
Enjoyed spending time at Bridges Bay resort

Leisure Partner

4/10

Poor

28 Jun 2024

ronda

I didn’t like the fact that we could not get a refund on our stay. We were due to check out on Thursday, but due to a levy breach and flooding, we needed to leave on Tuesday so we could make it home safely. Bridges Bay would not give us a refund, or not even a partial refund. Not cool at all-all due to flooding in the area

Leisure Partner

8/10

Excellent

28 Jun 2024

Verified traveler

Quick trip

Second time staying here with family. Overall not a bad stay. Room was somewhat clean (some trash left in bunk bed and a little mildew in bathroom on floor near tub). Staff overall was nice. Pool area was decent and maintained. Facilities overall seem to be kept up. Good for family with kids bc of pool area and game room.

Friends_and_family Family

2/10

Poor

22 Jun 2024

Geri

The hotel room hotel was so hot, air conditioner did not work, the hotel front end staff was rude with no responses.
I do not recommend.

Leisure Family

2/10

Poor

20 Jun 2024

Dawn

Just Don’t!!!

I expected that for the high nightly room cost (with a 5pm check in/11am check out) that the room would be clean, the service would be good, staff would be accommodating, property in good condition -but unfortunately none of these were true.

Friends_and_family Friends

2/10

Poor

08 Jun 2024

Tamela

Front desk person gave me keys and sent me to the 4th floor. My room number was 406 in a seperate building. Not familiar with location of rooms
We loaded all luggage ack in csr and drove to correct building.

Business_and_leisure Family

10/10

Exceptional

18 May 2024

Carolyn

I stay at Bridges Bay every time I come to Okaboji. I love the convenience and the view. My room is always clean

Business_and_leisure

10/10

Exceptional

12 Apr 2024

Sheryl

What a beautiful view of the lake! Property was very comfortable! The restaurant co-located was excellent!

Leisure Family

4/10

Poor

22 Oct 2023

robert

The outside of the property was nice but the rooms were nothing to speak about. Had no microwave or table of any kind in the room pretty modest

Leisure Pet

6/10

Pleasant

21 Oct 2023

Lorri

There was no cleaning service , the curtains were so thin the lights outside made it like daylight all night in our room. My husband sat on the hard wood chair and it broke. Walking in our room was like walking into a prison cell. We joked we had lock down every night . No notice that the water park facilities were closed down when we booked. We chose this place cause my grandson had something to do there all to find out everything was closed down. Would of been nice to know this before booking. All an all I give it 3 stars cause the restaurant was great with a great view

Leisure Family

10/10

Exceptional

15 Oct 2023

Bryan

They really took care of me and meet every need. Very Clean, respectful staff.. thank you

Business_and_leisure

10/10

Exceptional

04 Sep 2023

Ronald

The A C was really close to the bed we just set a towel over the end by our heads and the cooling went on our feet. Very nice want to stay longer next time.

Leisure Partner

10/10

Exceptional

29 Aug 2023

Parker

Great place to stay. Great on-site dining and comfortable rooms!

Business Self

6/10

Pleasant

29 Aug 2023

Marlene

I don’t know about this place.

When I made the reservation through Hotels.com I requested a handicap accessible room. I did not get that. Why ask if you have special request if you are not going to give the special requests.

Partner

8/10

Excellent

29 Aug 2023

Scott

Nice room

Leisure Family

2/10

Poor

24 Aug 2023

Hanna

Don’t stay here, not worth the price. Below average rooms that don’t stay cold we woke up sweating, no complimentary breakfast, water park was closed(we only chose to stay here for the water park for our 2 year old), no lake/beach access and sketchy board walks, there is a tiny outdoor 4.5 foot pool that has no shade. Next year we will be staying at triggs bay right next door across the bridge. It looked sketchy online but it’s where we’ve spent most of our time due to literally everything being shut down at Bridges bay “RESORT”. Triggs has a beach entry, water toy rentals, little toys and plenty of shade and seating set out on the beach and everyone was really nice there. I’m not sure about the inside of Triggs but I’d take that over Bridges any day.

Leisure Family

6/10

Pleasant

21 Aug 2023

Lisa

Nice waterpark. Rooms need updating.

Rooms were clean and staff was friendly. The beds were terribly uncomfortable. Old and squeaky. I was disappointed in the small selection of food and drinks in the water park and the set up to check-in to the water park caused long delays. The food at the waterfront and bracco was good. Could use more staff to serve food and drinks.

Friends_and_family Family

4/10

Poor

20 Aug 2023

Lindsey

two bedroom suite was very small with no living area or balcony, and only one chair to share amongst 5 travelers. no towel service even though we set out our dirty ones before 9am. no breakfast.

water park was amazing. fun arcade. excellent restaurants on site. walkable to anywhere in Okoboji.

Leisure Family

6/10

Pleasant

19 Aug 2023

Joseph

We had an okay time. Some of the rides at the Waterpark were not working. Front desk staff at check in were not very informative. The areas around the elevators need some repair. The carpet is frayed.

Leisure Family_with_children

8/10

Excellent

17 Aug 2023

Debra

Check in and out weren't great. Bill was not correct initially. Other than that pretty area!

6/10

Pleasant

15 Aug 2023

TOM

Nice family facility. Slow check in & overpriced rooms.

Leisure Friends

4/10

Poor

09 Aug 2023

John

Rundown and smelly

This hotel was very run down. Our room smelled like mildew and the bathroom shower curtain had mold over it. There was zero housekeeping even though we were staying for 3 nights. We were not impressed and will not stay again.

Friends_and_family Family

2/10

Poor

25 Jul 2023

Verified traveler

I was quoted $$and charged me a third more. Then charged extra for armbands for the kids. Called and called nobody picks up the phone. The property has not been updated since it opened. I would never stay in this hotel again.

Family