Bridges Bay Resort

8/10

Excellent

07 Apr 2026

sharla

We were upgraded to a better room due to broken pipes. Room was wonderful! Enjoyed the room! Staff was ok at best. Great place for kids! Game room and water park
.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Jason

Staff was friendly and accommodating

10/10

Exceptional

28 Mar 2026

Kimberle

Granddaughter had a blast, loves the lazy river and game room. Not impressed with the pool hours but it's winter in Iowa!!

Family_with_children

6/10

Pleasant

24 Feb 2026

Leta

Courteous staff. Dishwasher in our suite was broken so couldn't use it. No light at microwave.
Very noisy with kids running up & down the hallways.

4/10

Poor

22 Feb 2026

Christine

Got there and was told there was no cleaning service. That was fine we were only there two days. What was not ok was exchanging towels and the lady out our dirty towels on top of the clean ones she gave us then also handed me her cleaning rag. Televisions did not work and room was super stuffy. Bunk bed was not made so my niece had to make it. Hot tub was down for maintenance even when we called two days before. It was a planned maintenance shut down. Front desk gal could not leave front desk to deliver anything to other buildings. Overall not worth the money.

Friends_and_family Family

4/10

Poor

12 Jan 2026

Kyle

there was a collage event going on in town this weekend and collage kids were very disruptive till 3 to 4 am both nights they had cops walking the halls because of this all night but they were no help either

the staff did nothing to rectify the problem

Friends_and_family Family

2/10

Poor

08 Jan 2026

Ryan

Pool is closed and the amenities it says it’s closed from February 27 to March 1 but apparently that must mean in January too

Leisure Family

10/10

Exceptional

12 Nov 2025

Vicki

The room was very clean. The staff was very friendly and courteous.

Leisure Partner

10/10

Exceptional

12 Nov 2025

Keaton

Easy check in, clean room, comfy bed

Business Self

6/10

Pleasant

08 Nov 2025

Cindy

Very noisy through the adjoining door between the rooms. Could hear very clearly all conversations and things at the room next to me was doing.

Leisure Self

6/10

Pleasant

23 Oct 2025

Kelly

I don’t understand why there was no housekeeping daily. No fresh towels. No microwave in the room. No phone in the room in case of emergency. The view was nice. The staff was nice.

Leisure Self

6/10

Pleasant

10 Oct 2025

Don

There was not away to plug in our boat, the gentleman who was there at check in was nice, the young lady was not professional. Overall good stay except for the plug in for boat

Leisure Family

10/10

Exceptional

07 Oct 2025

Keaton

Easy check in process, great room

8/10

Excellent

29 Sep 2025

Chris

Clean but pet friendly so I had to listen to a dog barking next door at times. Otherwise a good stay. Nice fitness center.

10/10

Exceptional

28 Sep 2025

Brandon

Great

8/10

Excellent

20 Sep 2025

Maria

Very good

Leisure

10/10

Exceptional

16 Sep 2025

Steve

Pleasant

From the check-in to check-out, our experience was very nice. Our room was clean and comfortable.

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

Barbara

Clean rooms and the Staff were very helpful

Leisure Friends

8/10

Excellent

14 Sep 2025

Gary

It was off season so most things were not available.

Leisure Family

10/10

Exceptional

14 Sep 2025

LEANN

Room was great - we enjoy a king size bed and it was very comfortable. Next time we stay, going to make sure to book a room with a balcony. The weather was perfect for the weekend and the view of the water would have been great.

Leisure

2/10

Poor

11 Sep 2025

Thomas

Four strikes and you're out.

The room smelled bad. The carpet had stains. The mini fridge was sitting on the floor, so you had to get down on your knees to access it. Front desk staff was rude.

Partner

8/10

Excellent

11 Sep 2025

Ron

No breakfast, noisy kids

Business_and_leisure Self

8/10

Excellent

28 Aug 2025

Mitch

Ok

6/10

Pleasant

21 Aug 2025

Belinda

The room was very clean nice lake view from the balcony. The waterfront had several lifeguards. Had waterslides,water baketball, water volleyball. Wadind pool and slide for younger kids. Nice refrigerator in room. No phone or microwave. Everything was scanned. So just having a flip phone wasn't very helpful. No restaurants.

Self

8/10

Excellent

11 Aug 2025

BoB

The internet was too slow. We couldn't use the ROKU tv because of a \"network error\". Paying that much for a room and the TV didn't work properly was disappointing.

6/10

Pleasant

06 Aug 2025

Michael

Won’t stay again

For the high price we found out we only received two free swim passes and had to pay for the other two. Reception at front desk was not friendly and was somewhat scolded when I asked for more towels. The AC did not work and I had to fix myself in the middle of the night. Doors were in poor condition and pillars holding up the balconies looked like they were about to fall over. The pool was nice and pool staff was good. There was no breakfast option either.

Friends_and_family Family

6/10

Pleasant

05 Aug 2025

Steve

Disappointing!

Rooms were clean but neighboring rooms were very noisy and comfortable sleeping was a huge disappointment. I would not recommend staying in your hotel. Thanks!

Partner

6/10

Pleasant

01 Aug 2025

Curtis

Lobby was horrible, and our room was small. Advertised as 2 bedroom but didn’t even have a table. No place to get coffee in the morning besides in the room or leaving the property. Too crowded in the pool area.

6/10

Pleasant

28 Jul 2025

William

Just an OK vacation with family nearby. We thought we had a first level room by the pictures we looked at, and instead we had a fourth-floor room that had no view of the lake, and of course we had very noisy neighbors after 10 pm. The price was extreme for what we received, we were there 3 nights and had to ask for clean towels. The pool was very cloudy, and no towels each day we went, and adults were the worst, they left their acholic drinks all over, and we got to see the police come in due to bad adults, just what you want your grandkids to see. Too long of a line at check-in, one person at counter. So over all less then ok for the price.

Friends_and_family Family

2/10

Poor

22 Jul 2025

Pamela

The check in process was deplorable. We waited in a line for 45 min to check in. Check in time was 5:00 but our room was not ready for us until 7 pm. There was no apology or compensation. We also could not use our complimentary water park and pool passes as the facilities were shut down for another event.

Friends_and_family Family

6/10

Pleasant

17 Jul 2025

Kim

Not worth the money

The pool area was dirty with beer cans and old drink cups laying around. Our neighbors were very noisy and had a party in which they decided to take over our patio, which was disruptive to our stay.

Friends_and_family Family

8/10

Excellent

11 Jul 2025

James

Dining is great.
Pool area needs a facelift.

6/10

Pleasant

20 Jun 2025

Tim

liked the view, new building, water park

Didn't like that the wifi reception was so weak on fourth floor of blue building, i could not connect my computer on a 3 day two night stay. (Room 415) That's unacceptable. Please fix it.

Also didn't like only one open electrical outlet on each side of the bed if you want to have the lamp light plugged in. I have a c pap machine to help me breathe, and want to recharge my phone at night by my bedside. Would normally want a third outlet to recharge my computer at bedside as well, but it didn't matter cause the wifi sucked.

Can't believe you built a new modern building in this era with inadequate electrical plug-ins. Whose idea was that?

Leisure Partner

8/10

Excellent

31 May 2025

Lamain

My Hitel rooms were split up at the last minute and that did not sit well with me. Other than that the stay was ok.

Leisure Family

10/10

Exceptional

21 Apr 2025

Phu

Excellent

8/10

Excellent

23 Mar 2025

Debra

Went to the grill and had the BEST waitress ever, wish I had gotten her name! (Dark hair in braided pigtails) We have never had a bad meal in the 4 times we have eaten there! Rooms are always clean! Suggest the 6oz Filet!

Business Partner

10/10

Exceptional

27 Jan 2025

Teri

Very nice facility

4/10

Poor

28 Dec 2024

Jake

Restaurant connected was great and easy to access. The check in time was right when the water park closed and i thought that was ridiculous for it being 5pm.... Room smelled strange and bed and shower were not impressive whatsoever. Not the getaway i had in mind.

Leisure Partner

10/10

Exceptional

22 Oct 2024

Jodi

ice on every floor. outdoor and indoor places to have lunch and a drink

10/10

Exceptional

06 Oct 2024

Lisa

Quality restaurant all the way around. Great service and the food was excellent!

Leisure Family

4/10

Poor

17 Sep 2024

Melissa

Need added amenities

Not impressed that the hotel is not connected- had to walk in the rain to the fitness room, then back in the rain. No complimentary breakfast offered & the coffee bar had no amenities for a cup of coffee. No microwave or hooks for any of the towels in the rooms.

Business

10/10

Exceptional

08 Sep 2024

David

Great

10/10

Exceptional

12 Aug 2024

Michelle

We loved our room location overlooking the water. Resort restaurants were amazing! Great food and drinks. Swimming pool was jam packed, in our opinion, too full. Convenient parking and location in town and on lake was great.

Leisure Partner

10/10

Exceptional

04 Aug 2024

Mariixa

It was nice

Leisure Family

10/10

Exceptional

24 Jul 2024

Charles

Rooms were very clean. Water park was wonderful. Restaurant was great. Very glad we booked a room there. Miss had a great time.

Leisure Family_with_children

6/10

Pleasant

23 Jul 2024

Lori

The property is overpriced for the amenities it has.

Business_and_leisure Friends

8/10

Excellent

21 Jul 2024

Jessica

Lots of negative reviews about staff but I didn't have any issues.

It was strange to not have a chair or table of any sort in the room. Just bathroom, chest of drawers, sink and bed. It would have been nice to have a couple hooks in the bathroom to hang swimming gear.

The water in the little kids area was cold. The showers in the locker rooms were even colder. There was some garbage on the ground in the lazy river area, even first thing in the morning. But everything else about the waterpark and arcade was fine. We enjoyed ourselves.

Leisure Family

10/10

Exceptional

02 Jul 2024

Janie

It was huge and private lovd the thick walls

Leisure Partner

10/10

Exceptional

28 Jun 2024

James

The staff was friendly helpful and professional
Enjoyed spending time at Bridges Bay resort

Leisure Partner

4/10

Poor

28 Jun 2024

ronda

I didn’t like the fact that we could not get a refund on our stay. We were due to check out on Thursday, but due to a levy breach and flooding, we needed to leave on Tuesday so we could make it home safely. Bridges Bay would not give us a refund, or not even a partial refund. Not cool at all-all due to flooding in the area

Leisure Partner

8/10

Excellent

28 Jun 2024

Verified traveler

Quick trip

Second time staying here with family. Overall not a bad stay. Room was somewhat clean (some trash left in bunk bed and a little mildew in bathroom on floor near tub). Staff overall was nice. Pool area was decent and maintained. Facilities overall seem to be kept up. Good for family with kids bc of pool area and game room.

Friends_and_family Family

2/10

Poor

22 Jun 2024

Geri

The hotel room hotel was so hot, air conditioner did not work, the hotel front end staff was rude with no responses.
I do not recommend.

Leisure Family

2/10

Poor

20 Jun 2024

Dawn

Just Don’t!!!

I expected that for the high nightly room cost (with a 5pm check in/11am check out) that the room would be clean, the service would be good, staff would be accommodating, property in good condition -but unfortunately none of these were true.

Friends_and_family Friends

2/10

Poor

08 Jun 2024

Tamela

Front desk person gave me keys and sent me to the 4th floor. My room number was 406 in a seperate building. Not familiar with location of rooms
We loaded all luggage ack in csr and drove to correct building.

Business_and_leisure Family

10/10

Exceptional

18 May 2024

Carolyn

I stay at Bridges Bay every time I come to Okaboji. I love the convenience and the view. My room is always clean

Business_and_leisure

10/10

Exceptional

12 Apr 2024

Sheryl

What a beautiful view of the lake! Property was very comfortable! The restaurant co-located was excellent!

Leisure Family

4/10

Poor

22 Oct 2023

robert

The outside of the property was nice but the rooms were nothing to speak about. Had no microwave or table of any kind in the room pretty modest

Leisure Pet

6/10

Pleasant

21 Oct 2023

Lorri

There was no cleaning service , the curtains were so thin the lights outside made it like daylight all night in our room. My husband sat on the hard wood chair and it broke. Walking in our room was like walking into a prison cell. We joked we had lock down every night . No notice that the water park facilities were closed down when we booked. We chose this place cause my grandson had something to do there all to find out everything was closed down. Would of been nice to know this before booking. All an all I give it 3 stars cause the restaurant was great with a great view

Leisure Family

10/10

Exceptional

15 Oct 2023

Bryan

They really took care of me and meet every need. Very Clean, respectful staff.. thank you

Business_and_leisure

10/10

Exceptional

04 Sep 2023

Ronald

The A C was really close to the bed we just set a towel over the end by our heads and the cooling went on our feet. Very nice want to stay longer next time.

Leisure Partner

10/10

Exceptional

29 Aug 2023

Parker

Great place to stay. Great on-site dining and comfortable rooms!

Business Self

6/10

Pleasant

29 Aug 2023

Marlene

I don’t know about this place.

When I made the reservation through Hotels.com I requested a handicap accessible room. I did not get that. Why ask if you have special request if you are not going to give the special requests.

Partner

8/10

Excellent

29 Aug 2023

Scott

Nice room

Leisure Family

2/10

Poor

24 Aug 2023

Hanna

Don’t stay here, not worth the price. Below average rooms that don’t stay cold we woke up sweating, no complimentary breakfast, water park was closed(we only chose to stay here for the water park for our 2 year old), no lake/beach access and sketchy board walks, there is a tiny outdoor 4.5 foot pool that has no shade. Next year we will be staying at triggs bay right next door across the bridge. It looked sketchy online but it’s where we’ve spent most of our time due to literally everything being shut down at Bridges bay “RESORT”. Triggs has a beach entry, water toy rentals, little toys and plenty of shade and seating set out on the beach and everyone was really nice there. I’m not sure about the inside of Triggs but I’d take that over Bridges any day.

Leisure Family

6/10

Pleasant

21 Aug 2023

Lisa

Nice waterpark. Rooms need updating.

Rooms were clean and staff was friendly. The beds were terribly uncomfortable. Old and squeaky. I was disappointed in the small selection of food and drinks in the water park and the set up to check-in to the water park caused long delays. The food at the waterfront and bracco was good. Could use more staff to serve food and drinks.

Friends_and_family Family

4/10

Poor

20 Aug 2023

Lindsey

two bedroom suite was very small with no living area or balcony, and only one chair to share amongst 5 travelers. no towel service even though we set out our dirty ones before 9am. no breakfast.

water park was amazing. fun arcade. excellent restaurants on site. walkable to anywhere in Okoboji.

Leisure Family

6/10

Pleasant

19 Aug 2023

Joseph

We had an okay time. Some of the rides at the Waterpark were not working. Front desk staff at check in were not very informative. The areas around the elevators need some repair. The carpet is frayed.

Leisure Family_with_children

8/10

Excellent

17 Aug 2023

Debra

Check in and out weren't great. Bill was not correct initially. Other than that pretty area!

6/10

Pleasant

15 Aug 2023

TOM

Nice family facility. Slow check in & overpriced rooms.

Leisure Friends

4/10

Poor

09 Aug 2023

John

Rundown and smelly

This hotel was very run down. Our room smelled like mildew and the bathroom shower curtain had mold over it. There was zero housekeeping even though we were staying for 3 nights. We were not impressed and will not stay again.

Friends_and_family Family

2/10

Poor

25 Jul 2023

Lance

I was quoted $$and charged me a third more. Then charged extra for armbands for the kids. Called and called nobody picks up the phone. The property has not been updated since it opened. I would never stay in this hotel again.

Family

2/10

Poor

16 Jul 2023

Karlee

Terrible customer service, staff do not answer the phone, long lines for reception, long lines for the water park. No housekeeping, thin walls and noisy rooms.

Leisure Family

10/10

Exceptional

09 Jul 2023

Amy

Nah

Leisure Friends

6/10

Pleasant

05 Jul 2023

Paul

Our bathroom was really dark, had to use the mirror outside the room to get ready. Walls were thin, there was a baby crying in the room next to us most of the night. Also, we had a double queen bed so 4 to a room and were only provided 2 wrist bands for the water park. We had to pay for the other 2 wristbands. Enjoyed eating at Braccos the most!

Leisure Family

8/10

Excellent

01 Jul 2023

Laura

Nice stay if you can roll with a few warts

Beautiful location and quieter than we expected considering adjacent water park. Comfortable bed. Nice dinner on outdoor terrace.

Not so nice: long,long check in. Raggedly towels and no hangers. No recycling. Staff polite but pretty clueless about where to find amenities (laundry in our case).

Not a great value for the money (especially second night, which was $100 more), but not many other options in the area.

Partner

8/10

Excellent

28 Jun 2023

McKenzie

We had a wonderful stay here! Aside from being double charged a couple of times- the GM was able to refund those immediately, so it ended up still being a great place. The waterpark was great and clean. The Summerlake building was clean and very quiet- we were shocked with how quiet it was! The food at the restaurants on property was good, and the bartenders at the pool were great. The arcade was fun and clean as well. Cleanliness was something I noticed throughout the property. We would definitely stay here again!

Leisure Family

4/10

Poor

20 Jun 2023

Chasity

Hotel was nice and cleanish was good.

Friends_and_family Family

6/10

Pleasant

19 Jun 2023

Connie

Our reservation was for the main building on the property and when we arrived we were located in the summerlake building which was disappointing. I even called a few months ago to confirm which building our reservation was for. This is not the first time this has happened looking at booking other places in the future.

6/10

Pleasant

19 Jun 2023

Travis

The room was amazing but for $800 for 2 nights kind of pricey for the suite. The walls were paper thin and we could hear our neighbors talking and kids running at 6:30 AM both mornings.
We didn’t get much sleep. Plus spending over $800 on our room it only came with 2 water park passes and we had to pay another $25 for 1 park pass.

Leisure Family

8/10

Excellent

11 Jun 2023

Cynthia

Staff was great. We had a couple issues with our key card.

Friends_and_family Family

2/10

Poor

11 Jun 2023

CHARLES

For the money we had to pay....We won't be back.

Our room had a king sized bed and that was about it. Smallest room we have ever had. Turns out it was an add on bedroom for the larger room next door with the connecting door. The first night the AC/Heat fan ran all night. The second night it did not work at all ... made for a very poor experience. We had no phone in the room so we could not connect with the front desk that was in another building.

Friends_and_family Family

10/10

Exceptional

04 Jun 2023

Lacey

Love!

8/10

Excellent

28 May 2023

Lane

Really nice place.

Leisure Friends

10/10

Exceptional

23 Apr 2023

Aaron

Nice place

Business_and_leisure Family

6/10

Pleasant

18 Apr 2023

Verified traveler

Disappointing again…..

There’s always something wrong when we stay there- hot tub was broke this time. Over the summer the outdoor slides were closed. Is a bummer- cause this should be an awesome place- people spend tons of money to own there.

Partner

10/10

Exceptional

19 Mar 2023

Charlotta

How accomidating the front desk was to our needs

4/10

Poor

20 Feb 2023

Denise

For the money I would not stay again. The bed and floors were hard as a rock. The girl at the water park counter was very rude. No place to have breakfast.

Business_and_leisure

10/10

Exceptional

20 Feb 2023

Nicole

Amazing place and staff

Leisure Friends

4/10

Poor

10 Feb 2023

Kailey

Unfortunately our suite was dirty - stained linens and chairs, bugs on the windows and in the bathroom. The dishwasher was not connected to the cabinets and did not work at all. Hotel management was notified and were pleasant to deal with and did give a little refund for this. We will not stay there again.

Leisure Family

8/10

Excellent

31 Jan 2023

Jamie

Great property only complaint is the walls were very thin and could hear the people next to us!
Thanks

Leisure Partner

8/10

Excellent

30 Jan 2023

Angel

Not Bad

Main issue is the information on Hotels.com for this hotel is not correct. The site say Free Breakfast buffet - this was not true. The room descriptions are horrible and don't align to hotel web site. All in all ok and great location

Friends_and_family Family

4/10

Poor

30 Jan 2023

Gabby

We headed up for winter games and we reserved a room that fit six people. We had trouble parking the entire time of our stay. They had signs out that said no trailers and they had overflow parking for those trailers. It was not enforced and there were trailers that took up eight spots worth of parking we spent over 20 minutes every time driving around the parking lot looking for an open spot. We weren’t the only ones many people had to park in either handicap spots or on the sidewalk. We called to get new towels because we were only given 4 even though our room slept six. The gal at the front desk was very rude and abrasive to us when we asked for more clean towels she stated you are only entitled to 4 clean towels. You have to bring your dirty towels back and we can exchange them. We ended up having to track down a maid in our complex and ask for clean towels.

Leisure Friends

2/10

Poor

30 Jan 2023

Michelle

We had to park a mile away. We stayed 3 nights in a 6 person hotel room. Only had 3 towels, hair in shower and bed, hand towels stained, no one came to collect trash, no replacement or additional towels. $632 for 3 nights, lots of hotel cleaning and resort fees. Was not happy with our stay!

Leisure Family

8/10

Excellent

11 Jan 2023

Ruben

Fun time

Wonderful Property, we stayed during the winter, but still was a very pretty location. Little dated but we enjoyed it nonetheless. The indoor pool was closed, wished for a bit of communication. We enjoyed regardless.

Friends_and_family Family

10/10

Exceptional

07 Jan 2023

Lori

The rooms are nice and clean.

Leisure Partner

10/10

Exceptional

09 Dec 2022

Kimberly

Foods a little speedy great drinks n lovely rooms nice stay

Leisure Family_with_children

10/10

Exceptional

26 Oct 2022

April

Bridges Bay

Staff was very friendly, helpful and courteous. The rooms were lovely and comfortable.

Friends_and_family Family

8/10

Excellent

24 Oct 2022

Sarah

The rooms were clean and staff was nice!

Leisure Family_with_children

8/10

Excellent

24 Oct 2022

Samantha

Overall it was a good trip. 1 thing I will warn everyone about, they only give you 2 complimentary water park passes no matter the size of your party! Additional waterpark passes are anywhere between $10-15 per day! It was a lot of fun and very family-friendly! My children had a really good time!

Friends_and_family Family

4/10

Poor

17 Oct 2022

Becky

Our room had no tv remote. We walked back to main building to get one got back and that one did not work as well. Had to go back to main building again. With no I am Sorry or anything. Then we tried to get the fan and heat control to go on and it just would kick on and shut off right away.

Business_and_leisure Family