Name: Mutiara Taman Negara
Address: Kuala Tahan, 0, Pahang Darul Makmur, 27000, MY

2/10

Poor

06 Jul 2026

Robert

The hotel barely qualifies as a 3 star hotel. We were disappointed with the food, the activities, the cleanliness, the prices. The service was fine, the people are nice. But we will not go back. I am gluten free, and there's almost nothing i could eat. The activities are very simple. Having recently stayed at what i'd rate a similar National Park in Costa Rica, it was much better. We had stayed in Mutiara hotels in JB, KL and Malaka, but did not realize these hotels are no longer connected. For better prices there's other options to stay at in Kuala Tahan.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Colette

I had a couple of very pleasant days at the hotel, the room was clean. But when I arrived there was a puddle of water on the floor from a leaky fridge, it was fixed very quickly, but should have been checked before guests were arriving. Also, the engineer that came to fix it, just walked in which was disturbing. The shower is quite fiddly and the first night I couldn't have a shower as I couldn't get any water to come out, the engineer came the next day and got it going but after a long day of travel the shower really should be working.
Apart from these 2 issues the grounds were beautiful and the back of the veranda faced the jungle.

10/10

Exceptional

04 Apr 2026

Monica

Excellent experience.

Partner

10/10

Exceptional

28 Feb 2026

Miroslaw

We enjoyed our stay and activities very much!

10/10

Exceptional

15 Nov 2025

Norma

Excellent service, Friendly staff, and well organized.

8/10

Excellent

13 Nov 2025

Stuart

Gorgeous setting by the river with lodge style room, lots of activities, friendly staff and good food - especially considering you’re in a rainforest.

Leisure Partner

8/10

Excellent

24 Jan 2025

Rosemary

Amazing hotel in the Taman Negara National Park.
Great set up for all trips into the jungle. Worth noting you need to catch a boat across the river to get to the hotel.

Leisure Partner

8/10

Excellent

11 Jul 2024

John

A great hotel in the centre of the national park. A beautiful area and well worth a few days visit. The dining was excellent also.

Leisure Family

10/10

Exceptional

20 Jun 2024

Tanya

Love it.

Loved this place. Great variety and quality of food. Staff are very helpful and accommodating.

Partner

8/10

Excellent

26 Feb 2024

Malvern

Nice accom in jungle surrounds.

10/10

Exceptional

06 Feb 2023

WIN

Conveniently located within the Taman Negara National Park. The trailhead to the Canopy walk is just some meters away from the Resort.

Leisure Family

8/10

Excellent

31 Jan 2023

Catherine

Inside of the cabins, need some more love and care. Bathrooms need renovations

Leisure Friends

8/10

Excellent

09 Jan 2023

Mike

Rooms are great and to be in nature is perfect. Great location. My only complaint is the included meals are buffet and the food overall is mediocre. Very bland. And the coffee is terrible. But the stay and access to trails were perfect.

Leisure Self

10/10

Exceptional

01 Dec 2022

Phillippa

Since I am interested in plants, birds and animals the entire property delighted me and I spent a lot of time trekking. The property is beautiful and there is so much to do and see.

Leisure Self

8/10

Excellent

18 Jan 2020

Verified traveler

In the jungle. Good excursions at very reasonable prices

Leisure

6/10

Pleasant

16 Oct 2019

Verified traveler

Food is bad despite the high price especially the buffet food. Rather cross the river for food which is cheaper and better

Leisure Family

4/10

Poor

01 Sep 2019

Verified traveler

The chalets are situated in rainforest which provides excellent birdwatching, the reason for our visit. However, the chalets were disappointing. The first chalet we were given had no running water and when we asked the reception staff for an alternative chalet, they said we couldn't have one! I asked to speak to the duty manager who moved us to another chalet straight away. However, they appear to have taken our desire for a shower rather literally as when it rained in the night we got soaked in our beds as the rain came through the roof.

Leisure Family

6/10

Pleasant

24 Aug 2019

Bogdan Calin

Not up to expectations

Stayed for 3 nights, we needed a base to explore the national park. Located right at the entrance of the park the resort is perfect to enjoy nature. On the negative side, the bungalows are dark, smell like “old resort”, there is no remote control for the AC (split unit) and it’s either freezing with the AC on or sweating with it off. I do understand you are “in the nature” but that’s no reason to be negligent of the wooden walls of the bungalows: have big spaces between the planks, insects coming in through these cracks, spiderwebs in the space between the window and the insect web. If I were to go to Taman Negara again, i’d Try the motels/bed&breakfast across the river. They cost a fraction of the price of Mutiara and were very animated , young westerner groups mingling with the locals. Food at Mutiara: the buffet ( we had half board) was way below expectations :(

Partner

4/10

Poor

20 Jun 2019

Verified traveler

To expensive, ways damaged, no drinking water at the room, no ironing epuipment at the room

Leisure Family

4/10

Poor

22 May 2019

B

Location is good, others are under expectations. Buffet restaurant’s hygiene should be improved

Leisure Family

8/10

Excellent

21 Apr 2019

Verified traveler

Canopy Walkway Closed

The canopy walkway has been closed since November 2018 - potential guests should be made aware of this. We weren't even informed when we checked in with the park officials at the desk on the resort grounds - we only found out once we walked the 2 km (which we would have done anyway) to find the closure signs.
The resort is older and needs a little TLC.

Partner

8/10

Excellent

12 Mar 2019

Helena

Great for exploring the national park

This is the only accommodation within the National Park, and the money paid goes towards the park and local people. The beds were comfortable, with air conditioning, ceiling fan and fridge, although we requested 3 beds so sacrificed the space for the 'dining and living' area. There were chairs and a table on the balcony, but don't take your tea cup out there because you'll get mugged by the macaque monkeys. The staff were friendly and helpful, able to answer questions on the park and local area, book trips, and transfer our bags to and from our cabin (which was quite a long walk fromt he reception and restaurant).. Breakfast was good with a wide selection (although not the best we had in Malaysia), but I'd suggest crossing the river to one of the floating restaurants for lunch or dinner.

Family

6/10

Pleasant

16 Feb 2019

karen

Very very disappointed.

We were very disappointed with the accommodation co sidering that Mutiara is supposed to be a prestige hotel chain. Very dated, smelled musty and the shower and air conditioning unit were very mouldy. We mentioned this to reception several times but nothing was done. We have contacted the hotel chain but to no avail.

Partner

10/10

Exceptional

07 Dec 2018

ABU TALIB

Mother nature trip

Enjoy and refreshing trip

Family

8/10

Excellent

30 Oct 2018

Hartmut

Pleasant stay at Mutiara Taman Negara

The place is quite nice inside the actual Taman Negara, the chalets are built in a nice style and they fit well with the surrounding (i.e. jungle). The first night we found that we were sharing the chalet with some type of jungle animal (jungle rat?) that lived in the ceiling, but given the chalets are built with wood and rattan and are located in, well, the jungle, this can happen. At midnight we called the reception desk and in no time were given another chalet, where this issue did not exist. The restaurant was good and for the location not too expensive. We certainly enjoyed out stay there.

Partner

8/10

Excellent

28 Oct 2018

Andras

The hotel is just at the edge of the jungle and the national park. Beautiful surrounding.
The room was not very clean, however, also not dirty. But tidiness could be definitely be improved.
Overall, it is a hotel to be recommended, except if you are afraid of insects, as they might come into your house (there are holes in the walls, where they can come in).
No wifi in the rooms and very bad wifi connection only in the restaurant.
Restaurant: overpriced and mainly western food. Rather go to the other side of the river to the 'floating restaurants' for a dinner. Mini market of the resort is really overpriced.

Family

8/10

Excellent

26 Oct 2018

Ann

Nice ambient. Convenient to place of interest. Room facilities especially toiletries should be improved. But feel warm with the umbrella provided.

10/10

Exceptional

03 Oct 2018

Brett

Jungle Fever

Wonderful to get out of KL and see some nature! Mutiara has a beautiful location and setting, and the staff are very welcoming and eager to please. Our chalet was clean and comfortable (though the A/C struggled to keep up with the heat), and the service was great. Excellent hiking on the canopy walk, minimal wildlife (I’d stay away from all the humans too!), but plenty of sounds and monkeys. Did the river boat ride to the swimming hole, and that was incredible: breeze to cool off, outstanding scenery, and a refreshing dip in the river, don’t miss it! Thank you Sati (manager) for your kindness and hospitality, please don’t forget to me the video! :-)

Partner

8/10

Excellent

10 Sep 2018

Sergio

Perfect stay.

Amaizing place in the middle of the Jungle.
Nice property, helpful staff, good accomodation (Chalet) and excellent breakfast talking about quantity, variety and quality.
If you want to spent a couple of days in the middle of the Jungle, Mutiara Resort will be a perfect option for your stay.
I travelled with my family, two adults and two kids, the Chalet is a good option for a party of four.

Family

8/10

Excellent

27 Aug 2018

sue

Great place to experience rainforest

Shop around for excursions. Hotel is expensive though guide was good. Forget visit to Orang Asli as very fabricated. Boat trip great fun. Lots of monkeys and monitor lizards to see but not much else tho place is very enjoyable

6/10

Pleasant

20 Jun 2018

Verified traveler

So so only

Hotel cleanliness is so so but the trips are very expensive

10/10

Exceptional

21 May 2018

James

Stay in rain forest

Brilliant stay, clean bungalows, well maintained with good restaurant and pleasant surroundings. Rain forest walks are magical and only a few steps away from camp.

Partner

10/10

Exceptional

24 Dec 2017

Verified traveler

Perfect family getaway

Amazing location and wonderful staff. Well maintained. Access to Taman Negara Park is superb. Very family friendly.

Family

6/10

Pleasant

13 Aug 2017

Verified traveler

Fantastic location, although facilities were dated and in places poorly mentioned. Food was reasonable, although expense for what it was. Accommodation was poorly cleaned.

10/10

Exceptional

31 Jul 2017

Collie

Ideally located for the rain forest

I was worried that the hotel and food would not be very nice but this was not the case. It's not 5 star luxury but very good accommodation, well maintained and clean. I really enjoyed the food and there was a good choice of local and western food. Beer and wine was expensive but no more than in KL. The excursions are amazing and if you book several together they will do you a discount. We paid extra for a private guide and it was well worth the money.

6/10

Pleasant

14 Jul 2017

Matthew

Great location but overpriced and tired.

I'm going to start this review with acknowledging that this hotel is on the edge of the jungle and a long way from anywhere else (although there is a good road connection which you don't realise when arriving by boat). In terms of positives, the location is great - right on the edge of the jungle, food was good and price higher than most but reasonable given location. Cleanliness was good. Negatives, we stayed in a chalet suite which was not cheap, and feel the marketing slightly sells it as more luxury than it is. For example, it states a rainfall shower but it was the oldest shower I have ever seen and with only occasional hot water. The whole suite was very tired and found it very dark (understand windows need to be kept small for heat but add some more lights!). We did not use the balcony as the chairs were dirty and very uncomfortable and the door to it was broken.

Partner

10/10

Exceptional

04 May 2017

Atif Hassan

Really enjoyed the stay.

Excellent resort with various fun activities. Vey good food at the restaurant. Very goid pickup arrangements from Kualalumpur. Helpful staff.
The resort is on very wide area and no room service in resort. I left from resort to Cameron Highland and mini bus arranged by resort is below standard. Resort should have better phone communication system between rooms and front desk.

Partner

8/10

Excellent

02 May 2017

Verified traveler

Taman Negara Jungle Trip

Overall a very good stay at Mutiara Taman Negara. The walk through the jungle was great and the river boat cruise to the native village was interesting. Will definitely recommend this hotel and tropical jungle visit highly.

Family

10/10

Exceptional

28 Apr 2017

Rajendra

Paradise for people loving nature.

The entire area is covered with thick forest and is gift for people loving nature.

Partner

6/10

Pleasant

15 Feb 2017

Kev

Superior location

Stayed in biggest bungalow offered #25. A nice accommodation, but showers only lukewarm. Many gaps in doors allowed mosquito. Kitchenette was adequate, but big problem with ants. I understand it is jungle, but caulking windows and sealing gaps can make it better.
Overall, the price did not equal value. Breakfast buffet was nothing spectacular but menu foods were pleasant. Prices a bit expensive.

10/10

Exceptional

24 Jan 2017

Peter

Great hotel close to the jungle.

From the first moment we have had a very good impression about the hotel. All members of the staff - from the receptionists until the kitchen staff - were really very kind, polite, helpful and friendly. The breakfast was also perfect. The room was very comfortable with a very nice atmosphere. We can speak only in superlatives about your hotel and we definitely will recommend to everyone. And thank you for this really nice staying.

8/10

Excellent

14 Jan 2017

Verified traveler

Loved staying in the national park! Rooms were lovely but beds were very hard. Monkeys would play right outside our rooms but didn't hear them at night. Only option for food was the restaurant in the hotel, wasn't amazing but it did the job.

8/10

Excellent

12 Dec 2016

Verified traveler

Location in the National Park was terrific

We were a family of 3 adults and stayed for 3 nights. The restaurant food was excellent and the staff were friendly. There were enough activities with tours and walking trails to keep us busy but still allowing time for relaxation. The national park walks were great - all on well maintained boardwalks and the suspension bridge in the tree tops was world class.

Family

10/10

Exceptional

11 Oct 2016

Shanya

Nice stay in the forest

Our stay was a lovely getaway. We had a very helpful guide as well. Breakfast was really good and there were a lot of options to choose from. I would say that the wifi is only available in the dining area, and it's not that great. Maybe because it's in the forest?! The grounds itself also need some upkeep. There were piles of dead and rotting leaves on the roofs of the chalets, and the grass definitely needed to cut.

Family

10/10

Exceptional

03 Oct 2016

Zara

Perfect retreat within taman negara

Hotel staff were amazing. Local food was delicious. We were given a free upgrade without asking which was a nice surprise. The hotel is on the other side of the river so you will cross a small river by boat. Car parking facility is secure. All hiking trails start within the compound of the hotel and the national parks office/counter is also within the compound of the hotel. Food was reasonably priced. We also took a private boat ride on the rapids which was organised by the hotel.

8/10

Excellent

17 Sep 2016

shaik

Good hotel and friendly staff

We came with big families with young children. This place is very comfortable and peace compare to the other places in taman Negara. The staff are very friendly and very patience to organize all the rooms to us. They offer us the best service they can provide. The tour guide are also very good to make sure that we all have all the needs and experience that we should have in taman Negara. It's worth for money and experience.

8/10

Excellent

07 Aug 2016

Kelly

Back to Nature - Refreshing

Worth taking a day or two break with such a refreshing, peace and quiet place. listening to birds chirping, cricket sound and fresh cool air deep in the forest. Back to memory lane. Take our children and let them feel what we had enjoyed during our childhood lives....river, trees, fishes, smell of the forest, boat ride, jungle trekking and canopy walk.

8/10

Excellent

11 Jul 2016

Ann

Amazing

Family

6/10

Pleasant

10 Jul 2016

beedah

good

internet very very poor
restaurant poor

Family

10/10

Exceptional

01 Jun 2016

Verified traveler

Nice location

Overall very pleased with our stay. Location very close to canopy walk.

10/10

Exceptional

09 Apr 2016

Felicity

Taman Negara was the highlight of our three week road trip through West Malaysia. Lovely wild life around accommodation in Mutiara. Good trails for birding.

Partner

8/10

Excellent

05 Mar 2016

Mark

Longest staying visitor

Taman negara is a premier national park for wildlife and I spent 16 days there and I hold the record as the longest staying guest. I was advised of this and received a free evening meal and special treatment on the last night. I wouldn't have stayed anymore else during the trip having seen the other options I was glad I made this choice.

10/10

Exceptional

19 Jan 2016

Paul

Great jungle location

An amazing location. Actually in the national park, with wild monkeys, squirrels, frogs and even occasional visits from a wild Tapir looking for food!! The lookout hide is a few hundred metres from the resort and you can walk on an easy to follow route to the tree top canopy (about 1k). Food and drink are expensive. Wifi only in the restaurant. Quite a long walk to some of the rooms. Friendly staff.

Partner

8/10

Excellent

19 Jan 2016

A J

Great to see wild animals

There can be few places as good to see wild animals in Asia, as the National Park (Taman Negara) is just a few feet from your door and animals often wander into the hotel grounds, including a friendly tapir who loves eating water melon from the restaurant, or fruit from the trees in the hotel grounds.
The rooms are lovely and the superior rooms are spacious.
The aircon struggles to cool the rooms in the daytime, but is fine at night.
The restaurant is good for breakfast. The A La Carte is much better than the buffet for dinner. We both had mild diarrhoea, so have some concerns about why this occurred?
There is also a small shop in the hotel selling water, icecream, etc.

Partner

10/10

Exceptional

04 Jan 2016

Kelvin Chan

Nice hotel environment & enjoy the facilities

Experience to take the chair out from balcony to view the sky star. Canopy walk, night jungle journey, rapid shooting & visit orang asli.

Enjoy the swimming at the simpun river.

The breakfast preparation need to added more variaty type of foods.(But any how still satisfied)

8/10

Excellent

01 Jan 2016

Verified traveler

Nice stay, clear and tidy

The hotel was nice and the food was great. The service in the restaurant in evening was terrible which is a shame because all other staff were great.

10/10

Exceptional

18 Sep 2015

Patrice and Bil

Wonderful resort

Loved our time at Mutiara Taman Negara. Such a lovely suite/and staff were amazing.... When we were in need of anything for our room( extra lamp, batteries for air con's remote) they were replaced right away. Breakfast buffet was included and wonderful....lots of choices...
We signed up for tours right at the resort- cost a wee bit more but we think was worth it... We didn't like the pressure from Han Travel that we experienced at the jetty.
Only wished I had made a special request for a bird guide as ours was not familiar with most of the birds.

8/10

Excellent

10 Aug 2015

Thomas

Great place to explore the rain forest from!

Lovely hotel embedded in the Taman Negara jungle with lots of activities on offer.

Partner

8/10

Excellent

05 Jul 2015

Grace

Very nice place but expensive

Very nice place, right in the forest and close to nature. Walked through forest to a swimming hole, it was awesome. The chaplet was very nice, breadfast was OK. A bit expensive though.

Family

8/10

Excellent

30 May 2015

Verified traveler

Jungle fun

I enjoyed staying hear my chalet was so cosy and nice after hours of trekking in the lovely jungle :)
My only complaint would be the prices of food and drink and the food was not great .

6/10

Pleasant

30 Apr 2015

Asma

Overpriced and over rated

Staff are very nice and room is ok but over priced.
Shower very basic but hot water ok if not using sink or toilet at same time.
Rained very heavily which I loved but water came into chalet in living room, luckily not bedroom.

Activities with hotel very expensive- cost me 350RM for me and my husband to have a boat trip \"rapid\" and visit a local tribe (which was amazing) but guess would have had to have that boat trip to get to them anyway as same route- sold as two separate activities.

Breakfast was good.

Overall would have stayed at local hotels that can provide same thing, this hotel is on the edge of a river, other side of river are hotels so not greatly in taman negara- either would suffice. Over priced, had higher expectations.

8/10

Excellent

13 Mar 2015

Verified traveler

Luxury on the edge of the jungle.

Comfortable chalets in the jungle. Shower didn't work when I arrived but was quickly fixed. Lots of steps from the jetty to the hotel but there is a funicular to carry bags up the hill. Walks into the jungle start from the hotel so access is easy. You need to get a boat to cross the river RM1 each way, to get to the floating restaurants for cheap Malaysian food. Hotel had more European food and was expensive.

6/10

Pleasant

18 Dec 2014

lucius

Nice views from the National Park

Staff is nice and friendly but I believe the management doesn't take pride in maintaining the inside accommodation clean. The gardens are nicely maintain but not the cleanliness inside the rooms especially the bath room. I had to move twice, due to a missing leg holding the bed plus mould on the bathroom tiles and around the basin, shower drains were blocked. The curtains looks and feels like it haven't been for a long while. It's only attraction is that it is located at the edge of the national park so you can walk straight on the trails and explore nature any time without fuss like taking a boat across the river. The actual surrounding walking steps require fixing as the broken parts weren't repaired due to the amount of tourist going though. But once your walking inside the national park, it's so breathtaking as how huge the trees are and the noises the birds and bugs make. It's just wonderful.

10/10

Exceptional

29 Nov 2014

Ana

Fantastic time at Mutiara hotel.

We had a fantastic stay. We received great help from Amidal when our car was enable to reach the park at night, he called our room to let us know a tapir was walking around the premises of the resort. When we told where we were going next they provide us with information without asking...
The resort is inside the park, so at night you can hear all the animals and insects.
Breakfast is good... After a tiring day trekking the jungle the resort is a great place to recover.
Overall we had a great time here!

Partner

8/10

Excellent

25 Nov 2014

Verified traveler

Nice hotel with good service

Nice hotel with very good service... Rooms provide a lot of privacy, as they are spaced pretty far apart... But that also means gotta walk quite far if u got the further rooms... Expect crawlies, but it's all part of nature due to where the hotel is situated!

Family

8/10

Excellent

16 Nov 2014

Verified traveler

Great experience in the rain forest.

We stayed for one night but managed to see a lot with the night trek and the Canopy walk trail.

Partner

8/10

Excellent

19 Oct 2014

James

jungle home

Clearly the best place among the options available at the park. Simple, but nice air conditioned chalets. You will be happy with this choice if you dont absolutely have to go with the cheapest option. Tip, eat at the floating places across the river.

Partner

8/10

Excellent

15 Oct 2014

Verified traveler

Comfortable hotel in the heart of the rainforest.

We stayed in a chalet just steps from the hiking trails. The room was clean and comfortable. Not for light sleepers, as you can hear the sounds of the forest at night. We did not eat at the hotel because of less expensive dining options across the river.

Family

2/10

Poor

31 Aug 2014

A&C

Not as advertised!

We had booked one of the chalets for three nights and ended up staying only one night. We understood that the accomodation was in the jungle, all we wanted was somewhere clean to wash and sleep. We had neither! Almost all the mosquito screens on the windows were either missing, or broken. There were large gaps in the doors which permitted a multitude of insects and lizards to enter the chalet. The bed mattress was heavily stained; these were visible through the single, thin sheet placed on top. There had obviously been several small fires in the room as burn marks were on the walls. One of the towels in the room was dirty upon arrival; it had a huge boot print on it despite just being serviced. A towel rail was broken and no attempt had been, or was made to fix it.

8/10

Excellent

31 Aug 2014

Ceri

Fantastic rainforest setting

We had a great time at Mutiara Taman Negara. The chalet was comfortable and setting unbeatable, being right in the national park. We enjoyed a jungle trek and the canopy walkway. The highlight was definitely the boat tour to Lata Tenak which was beautiful.

10/10

Exceptional

03 Jul 2014

ann

Adventure

The hotel was in taman negara. It was convenient and the staff was so helpful and accommodating. Our guide , Kadril for our adventure, was so knowledgeable. He adjusted his pace to the group's fitness ability. His insight to the surroundings helped my children appreciate the environment.

8/10

Excellent

25 Jun 2014

Trekker mummy

Beautiful nature, unbelievably exotic insects.

The hotel was set in tranquil nature with it's backyard in a 130 million year old park. River tours led through rocky shallow rapids to deeper peaceful waters with giant trees overhanging the river. Saw lots of huge exotic insects - cicada, katydids, praying mantis, bird eating spider, hunter spiders, all huge. Tour guides are friendly and knowledgeable, the Orang Asli are impressive in their adaptation and ease in living harmoniously with the rainforest, the canopy walk was humbling in displaying the sheer size of the trees.
The 2 story bungalow was spacious and only a short walk from the reception. A one ringgit 2 minute boat ride brings you across the river to a number of floating restaurants and the village grocery shop.

Family

8/10

Excellent

16 Jun 2014

Annie Lew

great view

QUALITY OF SERVICES

8/10

Excellent

15 Jun 2014

Annie Lew S F

Comfy beds

Quality of Service

8/10

Excellent

13 Jun 2014

Pascal

In the jungle

Must visit location going to Taman Negara if you want to have a relaxed night in the jungle. There is sometimes a tapir walking by in the resort and a lot of monkeys. The money you spend more pays out above all if the village has one of the regular electricity breakdowns and you still have a cool night due to the won generators.

8/10

Excellent

07 Jun 2014

Jenna

You need a boat to get there... fyi

Well, you don't have much to choose from so this is the best for this area. Speaking of area, please please be careful driving to the compound. The roads are in horrible condition and you can easily pop a tire or worse. Oh, and you need a boat to get to the hotel, which we didn't know and looked rather dumbfounded on how we could get the car across the river!! The restaurant was good (and yes it has liquor- for anyone traveling in Malaysia knows that's hard to find). The cabins were a mix of emotions. Very cool to be so close to nature, however the water in the rooms utterly dirty and unfit to use and there was an odor of sorts when we first came in. The AC helped to alleviate it. However it was amazing to run into the Tamir Deer (which looks like a mix between an elephant and panda... aka Pandaphant). We also had a huge gecko living under the cabin and monkey's were occasionally above. Just surrounded by wonder!

Family

10/10

Exceptional

23 May 2014

Naturelover

Great jungle stay

Location of the hotel is great, the only one in the park so you feel a little more in the jungle than the other side of the river. Staff were helpful and friendly. The chalet was spacious, clean and very comfortable. A bit of luxury after a day of jungle hiking is very welcome! Would stay here again if we come back to Taman Negara.

Partner

10/10

Exceptional

19 May 2014

Emma

Your own personal zoo at your doorstep

The chalets are fantastic. Big spacious and clean. The restaurant on the resort was great. They had a wide range of menu choices from malaysian to western food, pleasing everyones needs. There was a huge tapir that was friendly with the resort, fed just outside the restaurant so you could take millions of photos of it. The jungle is literally a minute away from your chalet with the canopy walk being a 15-30minute walk away. There are also two forest loops around the chalets which give you a great chance to view all the crazy insects and lizards there. Definitely worth a visit, especially at this wonderful resort with very friendly and helpful staff.

6/10

Pleasant

20 Apr 2014

Eugene

Short wekend trip

stayed here for 2 nights for activities in the jungle. room was decent with nice ambience. only grouch was the water pressure was wayyyy too low. to illustrate, when u tilt the shower head upside down, the pressure was enough to push the water about 3.5 inches high. my shower which would usually take 10 minutes became a 30 minute affair because of that.

8/10

Excellent

16 Mar 2014

Ian F

Beautiful location - some staff are clueless, thou

The chalets themselves are beautiful, being quiet and many with great views (ours backed onto the jungle itself). However, there was wholesale confusion as to whether breakfast and/or dinner were included. The front desk insisted that neither were, but the restaurant told us that they were. After deliberately going across the river for more reasonably priced food options, it turns out that breakfast AND dinner were both included, contradicting our booking sheet which stated that breakfast would incur extra charges.

Partner

8/10

Excellent

23 Feb 2014

Graeme

Perfect location for exploring rainforest.

Single night spent at locn to checkout for future longer stay. Will def come back. Hope hotel will better signpost locn..took long time to find even with GPS..!

10/10

Exceptional

21 Feb 2014

Leisure traveller

Great hotel

Helpful staff, good quality hotel, hear songs of birds in the morning, the feeling of nature.

Family

6/10

Pleasant

17 Feb 2014

Nasir

There's no better place to stay in Taman Negara

Alright, yeah there's no better place to stay in Taman Negara but that's not saying much. The resort is very nicely laid out but it needs a thorough renovation. The rooms are great at the outset but need complete overhaul with regards to the bedding, furniture, lighting and overall decor. The bedding especially needs to be upgraded. Our mattress and sheets were so worn out that I asked the staff to remove everything and replace it.

The bathrooms were great (clearly newly renovated) but it would have been nice if someone had told us that the water heater needs to be turned on first. Everything is connected to the electricity as there is no gas in the area. Oh and I am sure everyone has complained ad nauseum about the lack of Internet access outside of the lobby.

All was not bad though. The restaurant serves splendidly prepared meals at a very reasonable price. We came to Taman Negara after an eight hour long journey (drive + wait + boat ride) and it was an incredibly refreshing change with regards to food.

Tip: Skip the standard boat. Pay the extra funds and take the hotel boat which takes just 2 hours as opposed to 3 for the standard boat. The hotel boat also docks at the hotel dock which is across from regular area for travelers. I didn't see anything noticeable or special along the way for a very long three hours! We just took a taxi directly back to KLIA for RM 400. Don't rent the taxi from the hotel. Book directly from Kuala Tembeling. Ask around.

8/10

Excellent

09 Feb 2014

niz

Nice hotel with no choice but to stay there!!

The only choice you have in taman negara. Staff can over/miss charge you sometimes. But the lay out of the hotel is very nice, it's a jungle like, breakfast is limited, unlike other luxury hotels
Thanks

6/10

Pleasant

11 Jan 2014

Neeraj Kumar

great location

excellent food ,need more variety of vegeterian food.Well maintained hotel and rooms,need more on site activities and games and children playroom

Family

10/10

Exceptional

09 Jan 2014

Christopher Evans

Hotel in rainforest.

I travel frequently but have yet stay in such a charming and welcoming hotel. This was an unique experience. 5 stars in a rain forest. Many people stayed there for two or three nights. I was there for two weeks and was not bored once. This hotel definitely deserves a longer stay. I cannot recommend this hotel too highly.

10/10

Exceptional

06 Jan 2014

Verified traveler

Location!

Located right in the jungle, this hotel is excellent for what it is - a jungle cabin. It is not a five star hotel and is not billed as such. We had a 6 inch lizard keeping us bug free at night and monkeys and a tapir as neighbors. The AC and can worked well as did the shower. I would suggest adding a hammock to the porch. Also it would be nice if the resort could offer a boat shuttle across the river for its guests.

8/10

Excellent

02 Jan 2014

traveller

Best place to stay in Taman Negara.

By far the most convenient resort on the right side of the river when you want to explore the jungle. The villa suite is spacious, comfortable and comfortable. The staff are very friendly and helpful and give you a warm welcome upon arrival.
The restaurant has plenty of options in the breakfast buffet and the quality is ok.
Overall a nice place to stay and plenty of things to do.

8/10

Excellent

15 May 2013

Kathy

Very nice for where it is

We were very comfortable at this hotel for our three nights in Taman Negara and very impressed by what we got for the price we paid (which seemed like we had gotten a pretty good discount from normal rates somehow). It was very clean, comfortable beds, plenty of room for our things and for spending some time in the room, very nice bathroom and shower, lovely deck for watching monkeys and wild boars. We were very happy we stayed here, even with the small, harmless lizards which occasionally found their way in through the numerous openings to the outside. The included breakfast was delicious - it was the main time we enjoyed the on-site restaurant, which has very good food but is quite expensive. Across the river in Kuala Tahan, much more affordable food which is still good (especially up in town rather than on the river) and more affordable excursions are easier to find.

10/10

Exceptional

01 Apr 2013

JW

Wonderful mutiara!

Great accomodation considering you are in the middle of the jungle. Staff are very friendly and accompdating. We had a fantastic time! Thnx mutiara!

4/10

Poor

31 Mar 2013

Janey

National treasure so start valuing it

I felt the room was shabby,dark and dusty. The sofa was stained, the blanket was old. The acid test of finding things under the bed from the previous occupier was failed. Staff at the hostel next door were noisy and annoying destroying the ambience.
The food was fine, the staff were friendly but inadequate staffing in the dining room where I waited for 35 minutes to be served.
Tracks were badly signposted or not signposted at all and this made it difficult and unsafe.
Disappointed there was so little rainforest wildlife.
Off the beaten track and early in the morning it was beautiful- a real treasure that needs to be looked after and valued.

10/10

Exceptional

26 Feb 2013

Taricha

Facilities: Outstanding; Value: Great deal; Service: Phenomenal; Cleanliness: Spotless;

Partner

8/10

Excellent

25 Feb 2013

Peter

Wish we'd stayed a week or two.

Lovely chalets in an idyllic location. The jungle in which the hotel is located is prsitine, and miles away from much civilisation. We loved the luxury amidst the jungle.

10/10

Exceptional

19 Feb 2013

Don

If you are not daring to venture into the Jungle

Fully immersed I mean, then this is the place for you. Being city dwellers liking our creature comforts, Mutiara Taman Negara offered us a terrific view into the Jungle with our own experiences we will never forget. As wild boar and deer make their way around your chalet, the Monkeys are conspiring on how to get those snacks you have away from you. The night sounds emanating from the Jungle raises your pulse enough to let you know how alive you really are. Thank you for the fun Mutiara.

8/10

Excellent

01 Feb 2013

Arthur

Wild animals at your door

The A-frame rooms are very nice, as many are recently refurbished. Lots of space an, comfortable. Large bathroom with modern decor. Balcony for wildlife watching or reading.
Near our room we saw macaques, wild boar, deer and a tapir, as well as hornbills, woodpecker and drongoes in the national forest which surrounds the hotel.
Remember to get a park pass and camera pass from the park office in the hotel grounds. Bring a good torch for early morning or evening walks. Dawn or dusk is best for seeing animals and birds
The hotel is on the opposite side of the river from the kampong (village) and to go on the night 4-wheel drive safari, get a ferry across the river for only a few pence.
To get to the resort either take the public bus (slow but cheap), a private bus from the youth hostel, or a taxi.
When you arrive at the hotel, leave your cases at the jetty, or put them on the funicular, if the wagon is at the bottom of the incline, as there are a lot of steps to climb up the 70m to the hotel!

Family

10/10

Exceptional

16 Nov 2011

Verified traveler

Best accommodation in the jungle

Mutiara Taman Negara is a great resort right in the juggle, where you can get in touch in nature the proper way. You can see wild monkeys climbing on top of the cabins and wild boars feeding on the grass throughout the resort. The beds a very comfortable and the sounds of the jungle right outside the cabins every night makes a good night sleep. The restaurant serves good variety of local and international cuisine. Enjoy your stay. The resort restaurant is the only place in the community that serves wine, beer or any sort of alcohol due to the strong Muslim beliefs.

2/10

Poor

16 Oct 2011

Andrea

Extremely unimpressed

Staff unfriendly and unhelpful, toilet in room was very dirty, asked to be moved, however could only give us different accomodation for one night, then we would have to go back to our original room!!!! We had to park approximately 2km away and as it was a hired car we felt that it could have been unsafe. Also we had to make two journeys over in the boat to find out exactely where we were supposed to park, but even the staff were unsure!!!!!!!!!!! The location was great, but in general the rooms required a good clean and upgrading.
Extremely dissappointed.

Partner

8/10

Excellent

14 May 2011

Verified traveler

Mutiare Taman Negara - luxury in the jungle

Considering the location of the hotel, the service provided was very good. However, the maintenance of the room could be improved and the coffee should have a better taste.

10/10

Exceptional

13 Apr 2011

Verified traveler

Rain Forest stay

This is the best place to get into the Rain Forest in the world without having to travel miles in bad terrain. You really felt you are in the Rain Forest and close up to many wild creatures. We where a little surprised at the cost of a transfer to and from the hotel.

10/10

Exceptional

17 Jul 2026

Erik

Het resort ligt prachtig in het Nationaal Park. Diverse excursies mogelijk.
Wij zijn met de nacht excursie op de boot gegaan. Weliswaar niet heel veel fauna gezien (wat slapende Kingishers en een salamander), maar het was indrukwekkend in het donker in de jungle. Ook overdag excursie met boot gedaan, indrukwekkende jungle en naar een mooie plek om te zwemmen.
Eten is weliswaar niet hoogstaand, maar voldoende keuze. Een aanrader!

Family