Hôtel Bar Restaurant L'Escale

10/10

Exceptional

20 Jun 2026

Gian

Great hotel, brilliant location, lovely staff.
Breakfast was excellent too

Business

10/10

Exceptional

18 Jun 2026

Mike

Great location, rooms were spacious and clean. Staff were heplful.

Friends

10/10

Exceptional

18 Jun 2026

Andrew

Fabulous stay from start to finish. Room was spacious, bright, clean and comfortable. Staff were a pleasure, so polite and helpful. Car park was a bonus. Would not hesitate to return.

Partner

10/10

Exceptional

16 Jun 2026

Gordon

An absolute beauty! parking was a bit of an issue, however the room was great, beds were comfy and the restaurant and bar was fabulous with live music. we loved our stay.

Partner

10/10

Exceptional

08 Jun 2026

Elizabeth

This hotel is very well run the staff are so nice and friendly food was great to

Self

10/10

Exceptional

02 Jun 2026

Dave

We were made so welcome and reception carried our luggage to our room. There is a small car park at rear and you need to record your reg no in the hotel. Friday night's entertainment was an excellent group with amazing fiddler and drummer. Saturday and Sunday were different groups led by the same accordianist who was very good musically, however it was very tourist orientated and most tunes sounded similar. Bar/restaurant staff well managed and had an efficient system for ensuring customers were served quickly. Louise, Charlie, Shelby and Logan were particularly helpful. Another waiter/ manager (name forgotten) asked us if to move table which was no problem, however he insisted in offering a free drink. We had a lovely, nicely decorated, spacious, room overlooking Atholl Road. Some issues getting hot shower and with TV remote - staff helped. Breakfast was excellent and omelette on request. We ate dinner in restaurant twice and was delicious - cullen skink best my husband has tasted. Only negative was breakfast coffee machine - never hot enough and had to top it up with hot water.

Partner

10/10

Exceptional

01 Jun 2026

Stuart

Everything terrific including the first rate breakfast!

Self

10/10

Exceptional

29 May 2026

Elliott

Although the room was small, it was clean, extremely well maintained, traditional yet still modern and very comfortable. Some noise from the pub downstairs in the evenings but generally quiet from around 11pm. Wouldn’t hesitate to stay again.

Self

8/10

Excellent

27 May 2026

Alison

Well maintained, friendly staff, great breakfast

Partner

6/10

Pleasant

19 May 2026

Christopher

Our room was next to a water noisy pump which kept us up late and woke us up multiple times in the night.

The staff were unwilling to offer a late check out for those taking part in the Etape Caledonia which is the reason why we were there. Considering it's one of the biggest events in Pitlochery's calendar, we felt they were being inconsiderate and could have been more supportive to guests.

The car park at the rear is very small. Plenty of guests were struggling to find parking.

The rest of the hotel and facilities were perfectly adequate.

10/10

Exceptional

17 May 2026

LAURA

accessible to activities and shopping, middle of town

Business

10/10

Exceptional

15 May 2026

Callum

A busy lively hotel. We stayed for the etape Caledonia cycle. The hotel was very proactive and offered a takeaway breakfast and bicycle storage. Although the hotel had live music and a good atmosphere, our room was quiet and peaceful despite being directly above the bar. We had dinner in the bar and the venison burgers were delicious.The staff were very competent and friendly. Will definitely return to McKays!

Friends

8/10

Excellent

13 May 2026

Norah

No porage on offer? Otherwise all good.

Friends

10/10

Exceptional

08 May 2026

Tricia

Very attentive staff! Very helpful and kind!

Partner

10/10

Exceptional

03 May 2026

Valerie Christina

Wonderful stay at McKays in the beautiful town of Pitlochry. Front desk and restaurant staff were friendly and helped make our stay enjoyable.

Partner

10/10

Exceptional

30 Apr 2026

Mary

Very clean and comfortable bed, nice bathroom, we were in the dorma room and thought it would be very stuffy and cramped because we had such hot weather that day but it was lovely and cool I'd say it was well insulated.

Partner

6/10

Pleasant

28 Apr 2026

Cathie

Ok but don't agree with service charge.expensive for drinks 1 wine 2 pint Murphy's £20. Folk went elsewhere or brought their own.we have been here lots and favourite meal steak pie not steak and carrot pie thin gravy but tough meat.rooms are ok but our duvet cover had a huge tea/coffee stain hidden by a throw.

Partner

6/10

Pleasant

20 Apr 2026

ANGELA

We were in the town house which wasn't ideal on the top floor for someone of my age 71

8/10

Excellent

16 Apr 2026

Catherine

The room was lovely but no cleaner on our second day to empty bins or replenish teas and coffees etc. went out and bought my own. The restaurant staff were brilliant so efficient. The breakfast was good with enough choice for everyone. The only other problem was the room was on top floor which was not easy for my husband at 77 with a heart condition, apart from that we had a good stay

Partner

8/10

Excellent

13 Apr 2026

George

The bedroom was light, airy and large
The bathroom and shower were very clean and tidy
The decor was perhaps a little tired and dated but nothing to complain about,
Downstairs in the bar and restaurant there was an excellent selection of food and drink
The staff were very helpful with everything
A lovely place to stay in Pitlochry.

Partner

8/10

Excellent

09 Apr 2026

Graeme

Room was very clean , hard working staff , the breakfast options were excellent , options at the bar could have been better and cheaper . Overall good couple of days which i would do again but you have to remember the working class .

Partner

10/10

Exceptional

06 Apr 2026

Angela

Great hotel and great location. The rooms, staff and food were all good, would definitely recommend 👌

Partner

6/10

Pleasant

28 Mar 2026

Mark

The food and staff were all excellent but the room itself was very cramped

6/10

Pleasant

27 Mar 2026

Suzy

Breakfast was good. The bed was very uncomfortable because the mattress was far too firm. Also could have done with more pillows and a larger TV (it was tiny!)
The shower took ages to heat up and the room looked quite dated. However, the place was very clean, WiFi was excellent and the receptionist was lovely. Food prices were very expensive for what they were, though.

Overall, we might not stay here again because of the very uncomfortable beds, which is a shame. The walls are very thin as well and we could hear the TV in the adjoining room as well as someone running the tap upstairs which seemed far more noisy than it should be.

Partner

10/10

Exceptional

27 Mar 2026

ALISON

We booked a small double. Not sure if it meant the double bed was small but room was small also. Outlook to roof fans. Bed was comfy. We had breakfast and evening meal. Well satisfied and staff were very attentive.

Partner

10/10

Exceptional

18 Mar 2026

Edith

Hotel central rooms lovely and clean staff very nice and helpful this is my second time here and would definitely cone back

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

William

yes room was very good staff are excellent helpful and pleasant food and the bar excellent service all round

Partner

10/10

Exceptional

08 Mar 2026

John

Food great meal deal at night was well worth it 👌

Friends_and_family Friends

8/10

Excellent

07 Mar 2026

Lorraine

No one told ys to put card on doir handle ahould we wish here room cleaned .

Partner

10/10

Exceptional

03 Mar 2026

Mr and Mrs WILLIAM

everything was of good stander

Partner

8/10

Excellent

03 Mar 2026

Larissa

Great easy location. Staff on hand when needed.

10/10

Exceptional

23 Feb 2026

James

Everything was spot on

Partner

10/10

Exceptional

21 Feb 2026

David P

The breakfast staff where superb. Huge thank you to Lorna On the Wednesday morning, excellent customer service.
Hats off to Holly and all the staff for making our few days honeymoon extra special.
We will definitely be regulars.

Partner

4/10

Poor

19 Feb 2026

Sean

The bedroom felt dirty & neglected.

We had to ask for the room to be cleaned again it took the housekeeping lady four tries to find clean sheets that weren't dirty.

The bathroom had mold & the shower had bits broken off it.

The carpet was so dirty and stained we didn't dare walk on it without socks or slippers.

Even the bedside lamps didn't match and one of them had a broken stand.

If it hadn't been for the courteous staff & the good service in the restaurant & bar we'd have given one star instead of two.

Partner

8/10

Excellent

18 Feb 2026

Louise

Room was very clean and comfortable. Nicely decorated and extra large bed was excellent. Highland Soap Company shampoo, conditioner and shower gel was a great touch. Helpful staff & nice food in restaurant. Parking was full when we arrived but was able to park on main street overnight and move car in morning. Breakfast menu was great but food was not hot when served - only small point. Would definitely stay here again.

Partner

10/10

Exceptional

09 Feb 2026

Catherine

Great attentive staff ,room was lovely
Food is excellent

10/10

Exceptional

24 Jan 2026

Belinda

The room was characterful in a positive way. Friendly staff. I'll be back

Partner

8/10

Excellent

22 Jan 2026

Quentin

Generally good but bedside light didn't work (we reported it and staff said they'd fix it). Very handy for railway station.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Joni

Staff, especially Gordon, was amazing!

10/10

Exceptional

21 Jan 2026

Joni

Check in perfect

10/10

Exceptional

12 Jan 2026

Philip

Great experience. Warm and friendly. No negatives at all!

Business_and_leisure Self

10/10

Exceptional

01 Jan 2026

Lauranell

Suite room was Amazing!
Great staff
Received a great deal from Expedia.
My husband booked a room from another site for the first night, and I got a much better deal and a much better room from my Expedia booking.

Leisure Partner

4/10

Poor

16 Dec 2025

Patricia

Glad I didn’t have luggage with me, as there was no where to put it, in fact , no where to put anything, and the weirdest wardrobe I’ve ever seen. In a small space above the kettle and the iron, so every time your kettle boils, your cloths get steamed too. A rail just above.

10/10

Exceptional

15 Dec 2025

Catherine

Room was lovely and staff fantastic

Leisure Partner

8/10

Excellent

12 Dec 2025

Janice

Coffee machines not working but breakfast was fine

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Irene

There was a noisy fan or machine all day and night on the top floor we stayed in.

10/10

Exceptional

28 Nov 2025

Ken

Well up together. Clean. Plenty of areas to sit and enjoy the food for most parts of the day. This hotel is up the road from the train station. Excellent.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Graham

Everything was great. The room was excellent. The food was amazing. With nice big plate fulls 😊 Staff were on top of all our needs. Only one complaint. Cashless. I'm not a fan of cashless businesses. Apart from that. The McKays Hotel and Restaurant was well worth it. Highly recommend 👌

Partner

10/10

Exceptional

26 Nov 2025

Maureen

Very impressed when I stepped through the doors of McKays hotel. It was lovely and warm and cosy with traditional festive decorations on display. Check in was good with the nice young lady booking my time in for breakfast too. She also asked if I was aware I had booked my room for the annexe opposite, I did know this, but she just wanted to make sure I was okay with this, nice touch.
When I entered the annexe I was bowled over on how beautiful it was. The property appears to have had a dramatic makeover the public areas were bright. freshly decorated and fitted with luxurious deep lush carpet.
My room although a tad on the small side was exquisite with quality furniture and fixtures. The bathroom blew me away and contained huge fluffy towels and expensive local toiletries.
Breakfast consisted of self service cereals, yoghurt, bread, pastries, hot and cold drinks. There was about 10 different hot options to suit all tastes, and it was so nice to be served this at your table. I choose the traditional scottish which consisted of top notch ingredients cooked to perfection, faultless, best haggis ever.
Property and staff were all amazing lot's of effort put in and it shows.

Self

10/10

Exceptional

24 Nov 2025

Nix

Fantastic little gem of a hotel.
Immaculate rooms, super comfy bed, great powerful shower.
The breakfast was yummy and the staff were fab.
100% will be back and highly recommend.

My feedback for a teeny improvement - the toilet seat didn’t fit and was too small but still perfectly presented and immaculately clean 😃
Thank you

Business Self

10/10

Exceptional

21 Nov 2025

Matej

Fabulous

10/10

Exceptional

20 Nov 2025

Ben

Great room, Staff were brilliant

8/10

Excellent

18 Nov 2025

Kerry

Great central location in Pitlochry..

Leisure Family

10/10

Exceptional

17 Nov 2025

Brian

The room was great, clean and well furnished.

8/10

Excellent

17 Nov 2025

Amanda

Good hotel, friendly staff, good food in the centre of Pitlochry. Would stay again.

Leisure Partner

8/10

Excellent

15 Nov 2025

Julie Wilson

Staff were extremely helpful, room was good, but the Saturday night dinner was inedible - it looked and tasted as though it had been cooked days before

Friends_and_family Friends

8/10

Excellent

14 Nov 2025

rich

Room was nice and clean, a little difficult to plug in phones and such. Not a big deal. Accommodations were fine overall. Very unique hotel as we had to go up different flights of stairs and through NINE doors to get into our room. Became a bit of a game. The staff was very nice. The only negative (which did not cause an issue) was that the TV was not connected to a Wi-Fi network (tried unsuccessfully to connect) so could not get into Netflix. No way to call the front desk as there are no phones in the room and my cellular doesn’t like UK numbers. I didn’t want to trek through the maze to reception either. Probably for the best as we decided to read instead. That said, I do recommend this hotel.

Partner

6/10

Pleasant

11 Nov 2025

Jeff

The room w2as a good size, however the location was directly above the fans for the heating system. these fans ran on and off all night not much sleep!
The food was good and there was live music in the bar later.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Candice

Everything was great from check in and the room very clean ! Perfect for our enchanted forest trip

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Kayli

The staff was very helpful and kind.

Self

10/10

Exceptional

22 Oct 2025

David

Quality hotel and excellent service from the staff

Leisure Partner

10/10

Exceptional

17 Oct 2025

Peter

Refurbished room. Very comfortable. Friendly and helpful staff. Lovely selection of food, dinner and breakfast.

Partner

6/10

Pleasant

17 Oct 2025

Mwara

On the surface, lovely hotel and bar. Our room was really nice - we paid for a bigger room and it was spacious. Everything is in a very good state of repair and really clean. However, it was directly above the bar, and so I only got about 5 hours sleep between the end service at the bar and the 5am restocking of the cellar. There is no advance warning of this! So, ask for a room away from the pub and you will be fine. Breakfast was ok, plenty of it, nothing special. Staff varied from nice to pretty grumpy. Central location was good too. On balance, i would stay here again, just request a quieter room.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Louise

Clean, spacious rooms, nice breakfast.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Linda

Stayed in the Townhouse. Clean fresh decor in entrance and room was bright and comfortable.
Staff friendly, polite and helpful.
Breakfast was excellent with plenty of choice.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Darren

Staff and service excellent, Room was lovely and overall cleanliness was excellent

Friends_and_family Friends

6/10

Pleasant

10 Oct 2025

Douglas

Poor parking.
Bathroom basin too small. Basin tap loose.
Bedroom window didn’t close, meaning that every passing train woke me up.
Food was good.
Servers friendly and helpful.

Business Self

8/10

Excellent

08 Oct 2025

Peter

Good spot

Nice place and nice room. Good location in cute town.

4/10

Poor

08 Oct 2025

Colin

Bed very uncomfortable, like sleeping on a slab, room decor was a bit tired, bathroom was very small, water pressure in the shower was poor and the sink was about the size of a soup bowl. The staff were very nice and breakfast was pretty good. Wouldn't visit again.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Louise

Lovely little cottage situated on the high street great location

Leisure Family

10/10

Exceptional

03 Oct 2025

philip

Great breakfast choice

8/10

Excellent

30 Sep 2025

Margaret

Our room was in the townhouse which was across the road. There were two flights of stairs and no lift

Leisure Partner

10/10

Exceptional

24 Sep 2025

Ron

Great spot close to trains and the motorway

Leisure Partner

8/10

Excellent

15 Sep 2025

Pamela

We stayed in the lodge opposite the bar. There was building work going on downstairs but didn’t interfere with our stay. Really nice room on top floor. Only negative is the tv was very small. Food at the pub was lovely.

Leisure Partner

8/10

Excellent

13 Sep 2025

William

Room was modern and clean. Restaurant food was very good, with great variety.

Leisure Partner

8/10

Excellent

11 Sep 2025

Peter

Enjoyed our stay nice clean modern hotel cheery staff good food and entertainment price of alcohol a bit steep

10/10

Exceptional

09 Sep 2025

Francesca

We had a great stay, both the property and the restaurant are fantastic!

8/10

Excellent

04 Sep 2025

richard

Nice, cozy and convenient, but it has limited access to the hotel, no lift, no parking!

Leisure

8/10

Excellent

29 Aug 2025

Stacy

The room I was assigned to was in a property across the street from the hotel. The room was clean and comfortable, but was on the third floor with no elevator. Luckily, the gentleman that checked me in helped me get my luggage up the stairs, unfortunately, I was on my own when checking out. As a single, 64 year old woman, this was a struggle.
Breakfast was included and was excellent, as was the staff serving in the dining room. McKays is conveniently located near the train station and bus stops, mega shopping and dining options as well as the Pitlochry Festival Theater.

Leisure Self

8/10

Excellent

27 Aug 2025

nicola

cottage stay

The cottage at the hotel was great for us as a family of 5. It meant we had plenty of space but also use of hotel facilities as well - best of both worlds.

Friends_and_family Family

8/10

Excellent

25 Aug 2025

Dave

Nice accommodation with lovely staff, breakfast excellent

Leisure Partner

10/10

Exceptional

21 Aug 2025

Marie

Lovely Hotel and very comfortable room!! Would definitely revisit and recommend

Leisure Partner

10/10

Exceptional

19 Aug 2025

Steven

Lovely hotel, excellent breakfast, only issue would be lack of parking nearby.

10/10

Exceptional

14 Aug 2025

Margaret

Short break

We stayed for 2 nights on a bed and breakfast basis. We stayed in the town house across from the main hotel. The room was large and comfortable. I think it had just been updated. The bathroom was small but servicable. The bed was large and comfortable. The breakfast had a huge selection and was cooked to order and therefore fresh and plentiful. We had dinner in the restaurant on the second night and it was well presented and tasty. The staff were were professional , friendly and helpful.

Partner

8/10

Excellent

10 Aug 2025

Scott

The room was amazing, lovely big comfy super king bed and huge bathroom. The imcluded breakfast was also great.

Only drawbacks are the live music at the weekend is extremely noisy and goes on till around midnight. The street noise can also be an issue with the window open which you will want as the room can get quite hot.

Overall, very nice place but the lively surroundings bring it down a notch.

Leisure Partner

8/10

Excellent

10 Aug 2025

Fiona

Friendly staff. Room seemed newly decorated, not overly big but king size comfortable bed, nice bright bathroom. Only downside was ill fitting curtains which caused sunlight to enter bedroom a bit earlier than necessary! Not a major complaint - maybe blinds would work better.
Parking could be a problem, spaces for around 10-12 cars, first come first served. On a busy main road through Pitlochry so only half hour parking available there. We did find a side street a short walk away where we parked safely overnight.
Breakfast had plenty choices, served to your table by friendly staff.

Leisure Partner

8/10

Excellent

09 Aug 2025

Gary

Nice hotel. Newly renovated. Ceilings are very low - if you over 6 feet, you may be uncomfortable. Shower is C- for UK. Very low water pressure. Arrived late so restaurant was closed.

Leisure Partner

10/10

Exceptional

08 Aug 2025

David

Amazzing place. Staff are incredible. Will continue to keep going back

10/10

Exceptional

04 Aug 2025

Ross

Great location, walking distance to train station.
Very quiet. Great food.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Gary

We stayed in the suite and it was amazing

Leisure Partner

8/10

Excellent

23 Jul 2025

Jennifer

Lovely hotel enjoyed the facilities service could have been better very slow at times the exception was one member of staff (Dylan) who worked very hard to cater to the needs of the guests and his manner was excellent.

Leisure Family

8/10

Excellent

21 Jul 2025

Steven

Great small hotel, entertainment all weekend,It's the place to be In Pitlochry.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Shaun

Great attentive staff and friendly. Comfortable and clean

Leisure

10/10

Exceptional

15 Jul 2025

Gordon

Great bar although a tad expensive. Rooms are warm and comfortable. Restaurant is good but can be busy. Staff friendly and helpful. Limited parking at rear. Great position on the main road in the middle of town.
Visited a few times and will return.

Leisure

6/10

Pleasant

15 Jul 2025

Juliette

our room was across the street in the annex of the hotel. so away from the main lobby area. Looked like the annex was being renovated as when you walked in , looked like they were about to put carpeting down. room was on the street - noisy and hot. no fan available and no water in the room except from the faucet.

Partner

10/10

Exceptional

09 Jul 2025

Eric

We stayed in the cottage for one night, and wish we had time for more. Everything was better than we hoped.

Leisure Family

6/10

Pleasant

01 Jul 2025

aileen

Room was clean and comfortable. Large bathroom. Limited parking at hotel.

Small insignificant reception area for hotel guests. Surely an establishment of this size could do better?
Priority for McKays is obviously food and bar areas which were ok.

I would not accept room 102 again due to the constant banging of the door outside that led to an inner corridor. We were awakened at 6:30am each morning when movement around the hotel started and people were moving through door into the corridor. Despite us reporting this to reception, nothing was done.

McKay’s asset is its restaurant/bar staff who were excellent.

Leisure Family

8/10

Excellent

25 Jun 2025

Alan

McKays

Great little hotel in Pitlochry. Room was a little on the small side but staff were amazing and bedroom and bathroom were very clean.

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Mrs Wendy A

Night away

Staff were very helpful friendly. Food and drink was good there was somd live music that we enjoyed.

The toilet in the bar area smelt disgusting needs a good deep clean. Ross was ok but definitely not 5 star

Business

8/10

Excellent

22 Jun 2025

Fiona

Nice hotel, clean, great location, food was lovely and friendly staff. The only reason I put 4 was the room was so hot couldn’t sleep

Leisure Friends