Name: New Shahana - Hostel
Address: Shop No 5 Marol Maroshi Road Marol Andheri E, Mumbai, 400059, IN

2/10

Poor

21 Feb 2026

Pat

There was no room, when I arived I was told there were over booked.

I then had to go search another hotel. At such late notice it was both very stress full and very expensive

2/10

Poor

13 Feb 2026

Sanjay

There was no room left at the hotel. They simply refused to provide a stay. They did not even consider a refund and asked me to apply for a refund from Hotels.com. They, however, looked for a hotel nearby at a slightly higher price. I had to pay from my own pocket. I now request a refund and also to sanction the hotel for their unprofessional behaviour.

2/10

Poor

23 Jan 2026

Shabir

Reception was negative and no help. Refused to provide confirmed room. No assisrance offered and made excuses to give us room. No prior information on room was cancelled and required me to cancell after arrival

Partner

4/10

Poor

15 Jan 2025

Destry

This is not a place for outsiders. All of the other guests in the (tiny) bunks were poor Indian men on their way to be, say, a guest laborer somewhere (one man showed me his visa to Ghana).

Anyway, it was awkward AF, so I powered through a couple nights and then moved next-door to the Afra hostel — still pretty much a local place, but MUCH better, and I even made some new good friends there. Actual showers, a few western toilets, a men's wing, a woman's wing, and a mixed dorm, no hangout space, but at least the bunks have really good curtains, and an electrical outlet and a light.

Next-door at Shahana you're just in the dark if the room is in the dark, and you might be made to feel out-of-place.

Leisure Self

10/10

Exceptional

18 Feb 2024

John

For the pric, I couldn’t have asked for more. Great stay

4/10

Poor

19 May 2023

Sandip

Budget friendly

Business Self

2/10

Poor

06 Jul 2018

Verified traveler

Disgusting third quality place (not hotel)

100% unfit for family. Misleading photos on Orbitz.

Filthy, disgusting

2/10

Poor

13 Nov 2017

Verified traveler

Pathetic

Pathetic. I came out in an hour's time

2/10

Poor

29 Jun 2017

not recomanted

Very dirty irritable staff

Very dirty beds are not clean no lights no comfortable not in good every thing is very bad

4/10

Poor

03 Sep 2016

Natalie

Cheap stay, wouldn't stay there again

Very cheap stay, but the staff lacks basic social skills (rude and unpleasant)

Family

2/10

Poor

04 Oct 2015

Verified traveler

Disgusting.

Having travelled in India for 4 weeks of stayed in a lot of places. However, none came even close to how disgusting this place was. I decided to stay in the dorm as it was close to the airport. People were up until 12 watching TV loudly in the room, and at 1am one of the staff decided to switch the lights on and start cleaning the room and wondering about. But that wasn't the worst of it, there were bugs in this place that were on another level. Mosquitos, other bugs in the beds, and thousands of bugs all over the walls in the bathroom. I'd avoid this place at all costs. At 2am it was so bad I got up and left. Be warned!

8/10

Excellent

27 Sep 2015

jawahar

For one day stay it will be perfect

Superb. Only one black mark is bad smell from the room.

2/10

Poor

28 Feb 2015

Verified traveler

Bottom 3 after 26 years of roughing it travel.

We stay in hostels, camp and all kinds of things, and this was on our top 3 worst places in 26 years of travel. The stench alone was horrendous. Booked room not ready for 5 hours after arrival, not cleaned when given to us. All aspects of the facility were FILTHY. Incredibly noisy. The front room they tried to give us first did not even have real walls, just kind of a temporary divider.

Partner

2/10

Poor

21 Feb 2015

Verified traveler

horrible

Don't stay here! It's horrible

6/10

Pleasant

29 Nov 2014

Christophe

Ok