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Novotel Mumbai International Airport

Mumbai · India

Cts 1359 Marol Next To Airport Metro Station Entra, 8657868665View location

9.0/10Excellent469 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Amenities8.8/108.8
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  • Hotels with spa
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Mumbai International Airport

The property is a contemporary edifice that provides an ideal combination of comfort, convenience and magnificence, situated close to Chhatrapati Shivaji Maharaj International Airport. The property features 268 well-appointed rooms and suites and the magnificent event and meeting rooms that span 16, 500 sq. ft.

Enjoy our progressive take on popular global and local cuisines at Gourmet Bar and Inventive Buffet Meals at Food Exchange.

To maintain hygiene and service standards, we do not allow any outside food or beverages inside the hotel.

Read more about this hotelShow less

A stay at Novotel Mumbai International Airport places you in the heart of Mumbai, within a 10-minute drive of Powai Lake and Sanjay Gandhi National Park. This luxury hotel is 4 mi (6.4 km) from Bombay Convention & Exhibition Centre and 4.5 mi (7.2 km) from U.S. Consulate General.

Make yourself at home in one of the 268 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay and Paytm
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • This property uses some solar energy; some water is reused through a grey water recycling system
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Outside food is not permitted on the premises.
  • Optional fees
    • Fee for buffet breakfast: approximately INR 1395 per person
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: INR 3000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

MIDC Industrial Estate 1.4 km / 0.9 mi
SevenHills Hospital 1.4 km / 0.9 mi
Powai Lake 3.7 km / 2.3 mi
Mahakali Caves 3.7 km / 2.3 mi
Phoenix Market City Mall 4.1 km / 2.6 mi
Sanjay Gandhi National Park 5.4 km / 3.3 mi
NMIMS Mumbai 5.7 km / 3.5 mi
KidZania Mumbai 5.7 km / 3.6 mi
R City Mall 5.8 km / 3.6 mi
ISKCON Temple 6 km / 3.7 mi
Nanavati Super Speciality Hospital 6.1 km / 3.8 mi
Andheri Sports Complex 6.3 km / 3.9 mi
Bombay Convention & Exhibition Centre 6.4 km / 4 mi
Chhota Kashmir Park 6.5 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 268
  • Number of floors (main building): 12
  • Family rooms: 29
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 31 more facilities & services
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour security
  • Air conditioning in public areas
  • Lift access
  • Concierge
  • Gym
  • Luggage room
  • Dining area
  • Electric kettle
  • Bar
  • Restaurant: 2
  • Smoking area
  • Banquet hallExtra charge
  • Rooftop bar: 1
  • Conference room: 6
  • Meeting room: 7
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • MassageExtra charge
  • Beauty salonExtra charge
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Buffet dinnerExtra charge
  • Snacks
  • Online check-in
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 BedroomDBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable6 photos

    Novotel Mumbai International Airport

    DOUBLE DELUXE KING BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 33 m²TWN.ST
    TWIN STANDARDPhoto unavailable5 photos

    Novotel Mumbai International Airport

    TWIN STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Hairdryer
    • Desk
    • Wi-fi
    • Ironing set
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 34 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable6 photos

    Novotel Mumbai International Airport

    DOUBLE EXECUTIVE KING BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Ironing set
    • Desk
    • Wi-fi
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 34 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable6 photos

    Novotel Mumbai International Airport

    DOUBLE SUPERIOR KING BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Desk
    • Bathroom: 1
    • Hairdryer
    • Ironing set
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDROOMRoom • DELUXE TWO BEDROOMROO.B2-DX

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    Room DELUXE TWO BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 BedroomTWN.DX
    TWIN DELUXEPhoto unavailable4 photos

    Novotel Mumbai International Airport

    TWIN DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 34 m²TWN.SU
    TWIN SUPERIORPhoto unavailable5 photos

    Novotel Mumbai International Airport

    TWIN SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Desk
    • Wi-fi
    • Ironing set
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BED • 63 m²SUI.KG-SU
    SUITE SUPERIOR KING BEDPhoto unavailable4 photos

    Novotel Mumbai International Airport

    SUITE SUPERIOR KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    63 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • Ironing set
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 33 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Novotel Mumbai International Airport

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • Ironing set
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1

    Photos are not available for this room type.

    Novotel Mumbai International Airport

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Mumbai International Airport

9.0
Excellent
469 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
26 Jul 2026
Simran
They should’ve allowed drinking on pool as I was drinking and my wife was on a pool I had stay on top floor bar to watch and talk.! It was very inconvenient also they should make a separate area outside by the pool for smoking
10/10
Exceptional
21 Jul 2026
Amar
Nice place for break and breakfast is good.
10/10
Exceptional
17 Jul 2026
Brian
We were on half boards so we enjoyed the buffet at breakfast and dinner. The cooks especially were very attentive and would make pretty much anything you asked for. The food was of excellent quality and I especially enjoyed the smoked salmon. There were only two negatives to our stay. One was that the pool was closed the entire first day due to weather although it wasn't raining or thundering. Seemed to be closed so they could have a photo shoot. The other problem was that we were in the bar enjoying happy hour and my wife and I played a card game and were told that we had to put it away immediately. No card playing in the bar. Seems a strange policy. They were very inflexible about it. Otherwise everything was fantastic. The concierge was also incredibly helpful.
Partner
10/10
Exceptional
11 Jul 2026
JINCE
Overall good experience
Self
10/10
Exceptional
07 Jul 2026
Anupam
It was a short trip and I can’t say enough about this place. It’s exceptional. The service, food and staff were excellent.
8/10
Excellent
06 Jul 2026
Zebib
Very friendly staff. The hotel is very clean now rooms are a good size. Verall super comfortable, classy hotel
Self
10/10
Exceptional
06 Jul 2026
Shoaib
I cannot fault the service
Self
10/10
Exceptional
04 Jul 2026
Shawn
Awesome stay.
Family_with_children
10/10
Exceptional
04 Jul 2026
Barker
We arrived extremely late and tired. Staff was great. Helped us out and gave us everything we needed!
Family_with_children
10/10
Exceptional
01 Jul 2026
LaSonya
I stayed for 1.5 days with plans to explore the city but it rained my entire trip so I stayed at the hotel and pampered myself with 2 hours of spa services ( Abigail was amazing), dinner from the menu instead of the buffet for breakfast, lunch and dinner. Everyone was accommodating. If something went wrong it was rectified right away. I used the laundry and car service for return airport transit. Everyone was very professional. The food was delicious..I had complimentary India appetizers. I'd definitely go back to this hotel.

There were some renovations going on but it wasn't bothersome. I would have liked a privacy door for the toilet. It worked fine for one person but for two people, it.might be awkward being watched on the toilet.
10/10
Exceptional
30 Jun 2026
Mihir
Good hotel. Big rooms
Self
2/10
Poor
27 Jun 2026
Akshay
Delayed room allocation despite the fact that we checked in at 3.00 pm which is their official check in time. Total chaos at the reception and staff were running like headless chickens. We were even given wrong room category- asked for double bed were allocated 2 single beds and after all the chaos finally got rooms at 5.30 pm. Then no handwashing refilled in the bottles, had to ask 4 times until that was replenished. Overall a poor experience considering the price and brand.
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Umesh Singh
This hotel is very in Mumbai International airport. Food is fantastic and plenty of options are available.
6/10
Pleasant
23 Jun 2026
Volodymyr
I stayed here on June 9th-11th and came back and stayed on June 20th-22nd. I was really disappointed because I had left something in the room during my first visit. The hotel had my email and my WhatsApp and no one bothered to reach out to let me know about my missing items even though they knew I had another reservation to stay with them.

While I was in maldives I called the hotel to find out if housekeeping found my items and they told me to send them an email.

When I returned on June 20th and checked in, the gentleman that checked me in I asked if my items were found. He told me that he would check the lost and found and send the items to my room if they were found, that never happened.

When I checked out on June 22 I ask about my missing items again and luckily they did have them and brought them to me before my Uber left. For a 5 star hotel they could of sent me an email about my missing items after I checked out, especially knowing that I was coming back to stay with them.

Also rooms are very nice but it smells alot like sewer water. I stayed in 3 different rooms and 2 of three smells like that.
Partner
10/10
Exceptional
19 Jun 2026
Winfried
All wonderful
10/10
Exceptional
09 Jun 2026
Sanjeev
Overall good experience and proximity to airport was key factor.
Self
10/10
Exceptional
04 Jun 2026
Namitha
The Chef and the staff at the breakfast buffet were amazing. Always welcoming, always helpful, always caring! Rooms were exactly what we expected, at a Novotel!
Self
10/10
Exceptional
09 May 2026
parag
Yes
10/10
Exceptional
02 May 2026
Harihar
Really enjoyed my stay at this hotel. The room was spotless, the staff were friendly and always ready to help, and the breakfast exceeded expectations. The facilities, especially the gym and swimming pool, were clean and well kept. Would definitely stay again.
Self
8/10
Excellent
19 Apr 2026
Ankur
Breakfast menu was excellent and the staff were friendly and helpful. They took care of our requests and were very responsive. Good overall experience
10/10
Exceptional
13 Apr 2026
Tracy
We arranged transfers to and from the airport via the hotel as this was literally an overnight stop. Service was great. Driver was there when we arrived. In the place we were told.
Partner
10/10
Exceptional
12 Apr 2026
Deepa
Absolutely amazing hotel, staff are welcoming, food is delicious. Located 5 minutes from the airport.
Family_with_children
2/10
Poor
09 Apr 2026
Simon
Very very loud music on the first night complained but nothing done people upstairs having a party banging and loud music again complained twice and nobody got back to me very very disappointed with Novotel. Emailed a complaint and still heard nothing back
Partner
10/10
Exceptional
04 Apr 2026
Tajoddin
Good
10/10
Exceptional
03 Apr 2026
Jayanta
Friendly staff, clean room and a satisfactory menu.
Family
8/10
Excellent
31 Mar 2026
Inder
Great staff
10/10
Exceptional
29 Mar 2026
Sukhdev
Breakfast wasn’t fresh and very substandard and most of the food was cold latte coffee was terrible
10/10
Exceptional
28 Mar 2026
Indar
Very clean hotel with comfortable beds, good amenities and fantastic breakfast. The staff is very friendly and willing to do whatever it takes to make your stay an enjoyable one
Family
6/10
Pleasant
24 Mar 2026
thomas
Not interested
Self
2/10
Poor
23 Mar 2026
thomas
Bad hotel never give a star
Self
8/10
Excellent
23 Mar 2026
Yusuf
For a ‘new’ hotel the rooms already have water stains that are not fixed.

A reasonably good hotel except for the front staff being greedy and wanting to charge me for a full day stay for checking in three hours early. He was more interested in pushing for me to pay for extras rather than getting me a room after 24 plus hours traveling.
Self
10/10
Exceptional
19 Mar 2026
Renuka
Stayed for 4 nights March 2026. Novotel is convenient for getting around and just a few minutes drive to the Airport . The Hospitality and warmth of the Staff was definitely 10 on the scale. Our breakfast was very wide to choose from, and Chef Tejas personally comes to us and offer to make us anything of our choice. Special mention to Kunal, Kashmiri & Poui. They were all very attentive, polite and welcoming throughout our stay. Special thanks to Dipika Gi, Guest Services Manager, who took time out to meet us at Breakfast, with a farewell cake. Thank you all, we will be back!
Partner
8/10
Excellent
14 Mar 2026
Molly
Good location and good service.
10/10
Exceptional
14 Mar 2026
SHIVANSHU
Everything was great
Family
10/10
Exceptional
09 Mar 2026
Bachiter
We had a very nice stay. Started and ended with the warm welcome of Manasvi. In the restaurant we were welcomed with a smile every time by Ms. Thani at the restaurant welcome desk who was very hospitable and good for a small chat to provide good info about what to do in the evening in the hotel. Lokesh helped us very well at the dining table and frequently asking kindly if anything else is needed. The highlight of service was a girl from Mussoori - we did not catch her name at the several times we met, since it was at closing time and we were engaged in conversation or she brought us something to try as well. She is very service oriented, works with a smile and is very enthusiastic about her work and that of the whole restaurant team. Keep up the good work 😃The buffet is highly recommended and don’t forget to grab a fresh masala chai.
Family
10/10
Exceptional
07 Mar 2026
Dewang
Staff service and breakfast was excellent
Family
10/10
Exceptional
07 Mar 2026
Gavneet
Clean room. Exceptional staff
10/10
Exceptional
05 Mar 2026
Suyodh
.
10/10
Exceptional
02 Mar 2026
Anupam
Loved everything about our stay at Novotel. Nice size room, nice tub and shower. Loved the rain shower.
Staff were outstanding!!
Family
8/10
Excellent
28 Feb 2026
William
The most comfortable pillows!
Great staff and very enjoyable breakfast.
perfect if landing late or flying early from Bangalore International
8/10
Excellent
28 Feb 2026
SHEREEN
Clean Room
Efficient Staff
Partner
8/10
Excellent
26 Feb 2026
Santosh
Except for the gym, everything stood out. F & B was excellent - food, services, staffs all top class. Rooms clean and comfortable…
Self
10/10
Exceptional
24 Feb 2026
Ramesh
Great
10/10
Exceptional
23 Feb 2026
Christopher
Excellent hotel near to the airport, with perfect metro/train access for the city...spotlessly clean, all staff excellent and attentive, food is beautiful...highly recommended
Friends
10/10
Exceptional
22 Feb 2026
Anupam
Clean room, spotless bathroom. Staff were very attentive and friendly. Got a tub in the room as requested since we were so tired and wanted to soak our feet. Food service was excellent and lot of variety.
Overall had a great stay.
Partner
8/10
Excellent
17 Feb 2026
sanjeev
House keeping could be better
4/10
Poor
07 Feb 2026
Alex
Limited hospitality
6/10
Pleasant
07 Feb 2026
Jayesh
The scent they use in their air conditioning in lobby and corridors has terrible smell not everyone likes this staff at the restaurant were friendly carpets in corridors was filthy
Self
8/10
Excellent
03 Feb 2026
Rosmina
Service was great good
Business_and_leisure Partner
10/10
Exceptional
01 Feb 2026
Rena
My parents loved the hotel.
10/10
Exceptional
01 Feb 2026
rohit
Staff were very friendly and attentive. Breakfast buffet was delicious with great selection.
Leisure Family_with_children
10/10
Exceptional
01 Feb 2026
kalpesh
The rooms are very clean and very professional five star service
10/10
Exceptional
28 Jan 2026
doris
Very good help and professional. Manager
Leisure Friends
10/10
Exceptional
26 Jan 2026
Wesley
Great
10/10
Exceptional
25 Jan 2026
IAN
Great hotel to stay in before travelling home
Close to the airport
Nice rooftop bar, a very clean and comfortable room
Attentive staff
Partner
10/10
Exceptional
24 Jan 2026
Bhavisha
Great food, location, rooms
Partner
10/10
Exceptional
22 Jan 2026
injot
Our 6-night stay at Novotel Mumbai International Airport Hotel was nothing short of exceptional — the kind of experience that sets a new benchmark for hospitality.
From start to finish, the service felt royal, refined, and deeply personal. Every detail was handled with precision and care. The rooms were flawlessly clean, consistently maintained, and offered a level of comfort that made us feel instantly at home while still surrounded by luxury. Cleanliness here isn’t just good — it’s impeccable.
What truly elevates this hotel into a class of its own is the people. The staff don’t just do their jobs — they take pride in creating an unforgettable experience. A heartfelt thank you to Chef Tejas and Chef Madan, whose food was outstanding beyond expectation. Every meal felt thoughtfully curated, fresh, and prepared with genuine care and skill.
Special recognition to Rahul, Kashmeri, Kavita, Lakpa, Reshma, and Imran — each one exemplifies what world-class hospitality should look like. Their warmth, attentiveness, professionalism, and constant willingness to go above and beyond made us feel truly valued. Nothing ever felt transactional — only sincere, gracious, and effortless.
This was not just excellent service — this was elite service. The kind that stays with you long after you’ve checked out. If you are looking for a hotel that delivers unmatched cleanliness, A1 hospitality, & a truly premium experience, this is it.
We left genuinely grateful, and look forward to returning.
Leisure Partner
10/10
Exceptional
15 Jan 2026
Christian
If was great and fair price
Partner
10/10
Exceptional
10 Jan 2026
Robert
Good to have the spread that was put out.
Friends_and_family Family
10/10
Exceptional
09 Jan 2026
Brian
Spotless room, flawless staff
Self
6/10
Pleasant
09 Jan 2026
Colin
Average hotel
6/10
Pleasant
09 Jan 2026
Colin
Average hotel
10/10
Exceptional
09 Jan 2026
Saumiin
Well appointed rooms, friendly staff, good breakfast
Business Family
8/10
Excellent
08 Jan 2026
Prashant
Large specious rooms. Excellent service!
Staff was very helpful and very courteous
Leisure Partner
8/10
Excellent
08 Jan 2026
Subhash
Quite a tidy place
Business Self
10/10
Exceptional
06 Jan 2026
Maneesh
Good clean and comfortable rooms. Courteous staff.
Business
8/10
Excellent
02 Jan 2026
Prakash
Very good size rooms. Good staff. I would stay there again. Only house keeping needs to pull their socks.
Leisure Partner
10/10
Exceptional
02 Jan 2026
Wesley
Great place
8/10
Excellent
29 Dec 2025
Abuzar
Clean ,polite staff and excellent breakfast
10/10
Exceptional
28 Dec 2025
Gundeep Singh
Yes very nice
Leisure Family_with_children
10/10
Exceptional
26 Dec 2025
Kiran
Outstanding service, spacious accommodation, great buffet breakfast and dinner and an amazing dessert spread on Christmas Eve!
Leisure Family
10/10
Exceptional
26 Dec 2025
Shefali
Clean and tidy room, accommodative for a late arrival and late night food
10/10
Exceptional
25 Dec 2025
Mark Anthony Mc
Courteous and helpful staff. Wonderful breakfast.
8/10
Excellent
23 Dec 2025
Dev
Quite clean, friendly staff, very good food in the lobby.
Business
10/10
Exceptional
20 Dec 2025
Shailesh
Good location
Friends_and_family Family
10/10
Exceptional
16 Dec 2025
Aravind
For starters, everything's new and a very central location. But what made it wonderful is the service. All the staff were always willing to help with a smile. From restaurant recommendations to helping me order swimming goggles on quick commerce, I would say they made all the difference between good & great.
Leisure Family
10/10
Exceptional
13 Dec 2025
Asmina
5 star for service. Clean room. Friendly staff. Excellent food in buffets. Cafeteria and buffet staff was friendly and prompt. Overall great experience.
Leisure Self
8/10
Excellent
13 Dec 2025
Remela
Very close to the airport
Polite and helpful staff
Partner
10/10
Exceptional
13 Dec 2025
poonam
Superb chefs and club lounge
10/10
Exceptional
13 Dec 2025
poonam
Great airport hotel
8/10
Excellent
13 Dec 2025
poonam
Brilliant
4/10
Poor
07 Dec 2025
Arun
Rude staff
10/10
Exceptional
01 Dec 2025
Koon Seng
i have messaged Novotel prior to arrival, informed that of late arrival. they are responsive on the email system which is rare in India. good service 👍
Partner
8/10
Excellent
01 Dec 2025
Koon Seng
safe, good security, helpful & polite staff
Business Partner
10/10
Exceptional
01 Dec 2025
Prabhas
The room was clean and spacious. The bed was comfortable. The bathroom was also big.
I also had the breakfast buffet. It was great with tasty food and lots of options.
10/10
Exceptional
28 Nov 2025
Jasim
From arrival to departure the service from the staff was exceptional. Special mention goes to Ashfaq at the front desk who handled our arrival efficiently and was able to check a group of 10 of us early after a long journey to Mumbai. There was excellent choice of food in the restaurant for breakfast, lunch and dinner. Rooms were spotless and all amenities were available. The hotel is conveniently located for easy access by road and rail from the airport.
Leisure Friends
10/10
Exceptional
23 Nov 2025
narendra
Very convenient location next to airport and newer facility.
Partner
8/10
Excellent
20 Nov 2025
Leslie
For the most part, the Novotel is a great hotel. The staff is friendly. However, after a multi-night stay 2 different times in 2 weeks, i was told by the security guard and a front desk clerk that i was 'not allowed' to have my camera at the hotel. I was a tourist in Mumbai. This is a ridiculous rule. With tight security in India, I understand about not taking photos of the hotel's infrastructure. So post signs prohibiting that. Telling a tourist they cannot have their camera in the hotel is flat out bizarre and has put me off the chain.
Leisure Partner
8/10
Excellent
19 Nov 2025
Ankesh
Nice hotel. Does not allow outside food.
10/10
Exceptional
15 Nov 2025
Cezary
Good breakfast.
Business
6/10
Pleasant
14 Nov 2025
Hong
the room is ok but not 5 star standard. The staff is pushing me to upgrade me to upgrade my existing booking. They charge me for the items i did not have. And they could not explain what was the charge
Leisure Friends
10/10
Exceptional
12 Nov 2025
Sudhir
Yes
8/10
Excellent
06 Nov 2025
Ankesh
Good place to stay near the airport
Business Self
8/10
Excellent
03 Nov 2025
Jigar
-
4/10
Poor
01 Nov 2025
Anita
The positives were that the check in staff were friendly and organised a driver to take me shopping, dinner was great. The main issue was that there was a party going on until very late 1.30pm. I had an early flight and only got one hrs sleep also it sounded like some maintenance was going on with load hammer noises. Not what you expect from a 5 star airport hotel. Also when I called guest services I was told party ends at 12 but it did not end until 1.30.
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
Maneesh
Convenient location, speedy check-in, good rooms.
Business
8/10
Excellent
20 Oct 2025
Mrityunjay
The property is excellent. Rooms are spacious. Service is first class too.

Location is close to the airport. Gym space is good though equipment is limited. Breakfast has good variety though I couldn't fathom how a 5 star doesn't have sprouts in it. Overall I recommend staying there.
Self
10/10
Exceptional
14 Oct 2025
Sumit
Clean room , everyone was so helpful . Will visit again .
Leisure Partner
10/10
Exceptional
02 Oct 2025
June
The staff were very attentive to our needs.nothing was beyond their capacity to fulfill. The food was catered for all taste buds what ever their country and culture.
I saw many happy faces.The room spacious and clean. The art work in Lobby blew me away.
Friends_and_family Family
10/10
Exceptional
28 Sep 2025
Hamendra
Good hotel
Business

Location & surroundings

Novotel Mumbai International Airport
Cts 1359 Marol Next To Airport Metro Station Entra, 8657868665, Mumbai, India

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Novotel Mumbai International Airport

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