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Ira By Orchid Mumbai - T2 International Airport

Mumbai · India

T-2 International Airport Zone, Andheri EastView location

6.6/10Good418 Reviews
Cleanliness6.8/106.8
Service6.8/106.8
Comfort6.6/106.6
Condition6.2/106.2
Location6.8/106.8
Neighborhood6.2/106.2
Amenities6.2/106.2
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ira By Orchid Mumbai - T2 International Airport

ocated beside the Santa Cruz Domestic Airport, The Orchid Hotel offers rooms with cable TV. It features a rooftop pool, a 24-hour coffee shop and free airport transfers from the domestic airport (terminal 1B) only. Mumbai International Airport is 9 km away.

Rooms at the Orchid come with a minibar and tea/coffee maker. A work desk with internet connection is available in each room. Free water bottles are provided at the property.

Guests can work out at the fitness centre. A travel desk and laundry services are available at the hotel. An on-call doctor is available for guests on a chargeable basis.

A variety of Indian and International dishes are served at Boulevard the 24-hour coffee shop. Other dining options include a fusion barbecue restaurant, South of Vindhyas serving south Indian cuisine and a Karaoke Bar.

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Vile Parle railway station is 1 km from The Orchid

Mumbai international Airport is 5. 3 km away

With a stay at IRA By Orchid Mumbai T-2 International Airport, you'll be centrally located in Mumbai, within a 10-minute drive of U.S. Consulate General and MIDC Industrial Estate. This spa hotel is 4.4 mi (7.1 km) from Juhu Beach and 15.2 mi (24.5 km) from Marine Drive.

Stay in one of 195 guestrooms featuring LCD televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mumbai? This hotel has 8897 square feet (827 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Outside food and drinks are not permitted on hotel property.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately INR 1000 per person
    • Airport shuttle fee: INR 900 per vehicle (one-way, maximum occupancy 2)
    • Rollaway bed fee: INR 1500.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

MIDC Industrial Estate 0.9 km / 0.6 mi
SevenHills Hospital 1.7 km / 1.1 mi
Mahakali Caves 3.1 km / 1.9 mi
Phoenix Market City Mall 4.4 km / 2.8 mi
Andheri Sports Complex 4.5 km / 2.8 mi
Powai Lake 4.6 km / 2.9 mi
Indian Institute of Technology Bombay 4.8 km / 3 mi
NMIMS Mumbai 5.1 km / 3.2 mi
Nanavati Super Speciality Hospital 5.5 km / 3.4 mi
Bombay Convention & Exhibition Centre 5.7 km / 3.6 mi
Sanjay Gandhi National Park 5.9 km / 3.6 mi
Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute 6.3 km / 3.9 mi
KidZania Mumbai 6.3 km / 3.9 mi
Laxmi Industrial Estate 6.4 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 197
  • hotel
  • Car park
  • 24-hour reception
  • Wi-fi
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour security
  • Smoke detector: 1
  • Garden
Show 6 more facilities & services
  • Gym
  • Towels and bed linen
  • Restaurant: 5
  • SaunaExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLUBDOUBLE • CLUB • 1 Bedroom • 30 m²DBL.CB-1
    DOUBLE CLUBPhoto unavailable4 photos

    Ira By Orchid Mumbai - T2 International Airport

    DOUBLE CLUB

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-1

    Room amenities

    • Wake-up service
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Bathrobes
    • Slippers
    • Fan
    • Satellite TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 69 m²SUI.ST
    SUITE STANDARDPhoto unavailable5 photos

    Ira By Orchid Mumbai - T2 International Airport

    SUITE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    69 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Satellite TV
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Bathrobes
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • Make-up mirror
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Slippers
    • Fan
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 30 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable4 photos

    Ira By Orchid Mumbai - T2 International Airport

    DOUBLE EXECUTIVE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Bathrobes
    • Housekeeping
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Toiletries
    • Slippers
    • Make-up mirror
    • Fan
    • Satellite TV
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUB • 1 Bedroom • 22 m²DBL.CB
    DOUBLE CLUBPhoto unavailable4 photos

    Ira By Orchid Mumbai - T2 International Airport

    DOUBLE CLUB

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Room amenities

    • Make-up mirror
    • Slippers
    • Bathrobes
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Housekeeping
    • Satellite TV
    • Fan

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 22 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable3 photos

    Ira By Orchid Mumbai - T2 International Airport

    DOUBLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Hairdryer
    • TV
    • Housekeeping
    • Satellite TV
    • Fan
    • Bathrobes
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 22 m²TWN.DX-1
    TWIN DELUXEPhoto unavailable3 photos

    Ira By Orchid Mumbai - T2 International Airport

    TWIN DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Room amenities

    • Slippers
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Toiletries
    • Bathrobes
    • Fan
    • Satellite TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ira By Orchid Mumbai - T2 International Airport

6.6
Good
418 Reviews
Cleanliness
6.8 /10
Service
6.8 /10
Comfort
6.6 /10
Condition
6.2 /10
Location
6.8 /10
Neighborhood
6.2 /10
Amenities
6.2 /10
100 reviews shown
10/10
Exceptional
16 Feb 2026
Lakshminarayana
The staff was attentive and tired to accommodate everything within their protocols especially with the request of allowing some guest visits. The food option was also good and hotel amenities were also nice.
Thank you for making our celebrity guest stay comfortable!
Business
10/10
Exceptional
08 Feb 2026
Ravi
Room was spotless and spacious.
Enjoyed my dinner in the restaurant.
Got even a courtesy ride to the airport. No payment!
The driver fetched a cart for me and loaded my bags on it!
Overall, excellent service!
Self
4/10
Poor
24 Jan 2026
Venkatsatish Chakrapany
Staff good, property archaic, rooms in poor condition. Check in process too long and manual. Inspite of taking deposit we were asked to make payments for in room dining and laundry services. Mixed experience of food - dinner was good but late afternoon lunch was not pleasant experience.
Leisure Family
6/10
Pleasant
18 Dec 2025
Champaklal
I stayed at IRA by Orchid for 7 days, and unfortunately, the experience was underwhelming. The property is in desperate need of TLC. We faced issues with room cleanliness and extremely low water pressure in the sink. While the staff did eventually move us to a different room after 3 days of complaining, no compensation or apology for the initial discomfort was offered.

Additionally, the breakfast was very repetitive; in a week-long stay, there was zero change to the menu. The biggest disappointment, however, was the staff’s inability to listen to guest complaints—they seem to acknowledge the issue but don't take proactive steps to fix it. For the price and the brand name, I expected much better service and maintenance.
Business
10/10
Exceptional
02 Dec 2025
Pradeep
Excellent
6/10
Pleasant
19 Oct 2025
Ranjit
For a hotel close to airport I expected more continental variety for breakfast. The rooms needs an overhaul no plug sockets by bed for instance and looked tired for the price. The swimming pool is in the restaurant so being watched by diners. Staff though were lovely and eager to please.
Partner
8/10
Excellent
03 Oct 2025
Tiffiney
Great option for the cost. The staff is absolutely lovely. The hotel is clean and safe. It wouldn’t hurt to address some cosmetic issues..
Leisure Self
8/10
Excellent
28 Sep 2025
Tiffiney
Great staff! Everyone I encountered is was so polite and so helpful. The room I had was clean, and so was the hotel
Leisure Self
4/10
Poor
19 Aug 2025
RAVI RATAN
Nothing
Leisure Family_with_children
8/10
Excellent
22 Jun 2025
SHALINI
Comfortable stay
Business Self
10/10
Exceptional
17 Jun 2025
Madhuri
It's great value for money, especially for business trips. Good rooms, close to the airport and highway. And not too far
Business
10/10
Exceptional
01 Jan 2025
prem
good
10/10
Exceptional
08 Dec 2024
Verified traveler

Excellent stay.

Spent a few hours there before flying back to the US in the early morning hours.
Staff were helpful and the room was very comfortable and quiet. It was spotless and the dinner buffet at the hotel restaurant was superb! Would stay there again.
Partner
6/10
Pleasant
16 Oct 2024
Kaushal
Average Hotel but too expensive
Business
10/10
Exceptional
15 Oct 2024
Verified traveler

IRA By Orchid Mumbai T-2

This is an excellent hotel located very close to Mumbai T2. This hotel offers varieties of complimentary buffet breakfast with the best quality. The stay was satisfied.
Friends_and_family Family
10/10
Exceptional
09 Aug 2024
Hitesh
15 min drive from/to T2.
Staff is very welcoming and top notch service. Lives up to its 5-star standards.
Leisure Self
2/10
Poor
25 Dec 2023
Chintan

Pathetic hotel. Unclean and dirty

It was just dirty and unsanitary. For the star rating and price I never expected it to be this bad
Friends_and_family Family
10/10
Exceptional
29 Nov 2023
Kirtankumar
Food cleaning all other service,
2/10
Poor
26 Nov 2023
Sydney
The rooms are very outdated. No ventilation in bathrooms. When you go to have a shower, the entire bathroom ceiling and the outside ceiling around the bathroom is wet ands damp. There were flies coming out of the drain in the bathroom and at one point there were worms coming out of the bathroom sink. We got the room changed but the a/c in the second room was not cooing the room at all. For a hotel that boast themselves as a 4 star hotel don't have basic amenities like fridge and safe. Even the tv is so old that it does not even have a power off button!! I would not even dream to stay at this hotel not just in mumbai but also other locations if they have one! Too bad I don't have the option to post pics on this site. But I'm surely going to post it on Google.
Leisure Family
2/10
Poor
03 Sep 2023
Surupa
Very bad experience. Service wise horrible. Unprofessional staff
Business Self
8/10
Excellent
13 Jul 2023
Bernardina

Very good hotel with excellent service

The service was excellent. The room was clean but would be excellent with a little refurbishment. Food is excellent.
Friends_and_family Family
4/10
Poor
09 Sep 2022
Roy

Never Again!

The staff here are really nice. Unfortunately that's the only positive thing about this place! The hotel is under renovation. There is no bar! There is no Swimming pool. The whole place looks like something from the 1980's.
My room was to put it bluntly horrible. Run down and tired looking. See the photos. They are extremely dated and items like cupboard doors and drawers are sticky and hard to open. On top of that the safe didn't work either! That wasn't the worst thing though. By far the worst thing was the humidity in the room. Air conditioning ON or off made no difference what so ever. Off actually slightly improved the situation. On or off you felt \"wet and sticky\". Your clothes feel damp, the bedding feels damp. This is obviously a hotel wide thing as dehumidifiers are in the corridors! It's unpleasant to say the least. An update on this. I've come home and my wife whilst putting my washing in the machine commented on how much my clothes smelt of damp!!
On one occasion the room door didn't lock. The staff were \"it's OK, we fix\" but even so, I had to go to work and leave my room unlocked!
Breakfast is \"different\". One day due to work commitments I had to get my breakfast at 7 am. This is a standard time in any hotel. Not this one! I ended up with cold beans, cold sausages and like warm potatoes. There were no staff at all. I was told it was my fault as breakfast starts at 7.30 am!!
Choose this hotel if you want. However if you do a little more searching you will find
Business
10/10
Exceptional
06 Mar 2022
Api
The property is definitely not worth the 4 star class of hotels ...it needs major renovayion they need to work on major reapirs of the hotel to make it look new clean and crsip and pleaaurable for the guests ! the staff is very friendly and cooperative and do deserve a 10 star 🌟
Leisure Self
10/10
Exceptional
14 Jan 2022
neil

Best place for the price in the city!

I only stay here, large rooms, cheap prices, English tv stations, nice lobby…I wouldn’t stay anywhere else!
Self
2/10
Poor
16 Dec 2021
Ashutosh

Terrible Service 😒😒

Terrible. The rooms did not open for 2hrs !! Reception wont pick up the phone ! Very bad serice. Definitey Not recommended for the pricing, you’ll get much better options around this place!
Friends_and_family Family
4/10
Poor
05 Dec 2021
Dhruv

Pathetic check in experience

Check in experience was pathetic. Arrived at the hotel past midnight and they claimed to not have received the booking from hotels.com and asked me to pay again. We finally agreed that they would block the amount on my credit card until they received confirmation from hotels.com.
I got a call at 5am saying hotels.com had responded and there was an issue in the booking system somewhere.
Business
8/10
Excellent
03 Nov 2021
Agam
Pleasant stat
Business
10/10
Exceptional
06 Jun 2021
MAHESH

An awesome experience

Undoubtedly one of the best experience I'd. Everything from check in to check out was extremely smooth and we'll coordinated.
Partner
10/10
Exceptional
07 Apr 2021
Suyog
Very polite and friendly staff from housekeeping to front desk all the staff were wonderful, expensive food though n no u can’t get food from outside..
Partner
8/10
Excellent
06 Apr 2021
Soeab

Best hotel in very responsible price

Excellent in all respect
Friends_and_family Family
8/10
Excellent
05 Mar 2021
Tanjib

One of the good hotel near airport

Vits mumbai is one of the good hotel near airport. Their breakfast is good. The main good thing is their wonderful service.
Friends_and_family Family
8/10
Excellent
15 Mar 2020
Roy

Excellent value

Hotel rooms are dated, but service is excellent. So, a good deal for the price. When you arrive, looks like a very fine hotel, and the lobby and service are great. Room was comfortable and fine. Hallways are dated and rough, but who cares about that?
Partner
2/10
Poor
15 Mar 2020
Durgesh
Claim to have a swimming pool but it is closed as the pool is in the dinning area. The staff are liars and skimmers. The room provided was not ready on time. Nobody was bothered. Lobby had drug deals going on when we had to wait as our room was not ready at 2.00 pm, the allocated time.
We were offered complimentary pick up and drop off to the airport, so I booked it with a person named Shivani. When the car did not turn up I rang the hotel and a chap called Vijay said we are not eligible and he will organise it for 1500 rupees. In the end I took the cab for less then 300 rupees. Overall avoid this place.
Leisure Partner
8/10
Excellent
22 Feb 2020
Garima
Check in process was pretty easy. Staff was very helpful. They even helped us find a cab at 2 am to get to the airport.
Only thing we found odd was that hotel does not allow outside food, specially if we eat out and have leftovers we should be able to take it to our room.
Other than that hotel was fantastic and will definitely recommend staying at VITS
Friends_and_family Family_with_children
10/10
Exceptional
15 Feb 2020
Freya
The hotel had a really nice vibe. A nice quiet retreat in a busy airport location. The staff were great and friendly, going out of their way to help me out.
Leisure Self
8/10
Excellent
11 Feb 2020
Verified traveler

Recent stay

Check-in was smooth. Great food at restaurant. They even accommodated to let us check out 1 hour later. Overall service was good. I would recommend this hotel! Pradeep was great with helping us with our bags.
Friends_and_family Family
8/10
Excellent
03 Feb 2020
Verified traveler
The service was good and the upgrade was appreciated
Business Self
4/10
Poor
28 Jan 2020
Aaron

Expensive for what you pay for

Breakfast and dinner buffet spread was excellent. Room and gym conditions in dire straits. Staff are courteous.
Business
10/10
Exceptional
26 Jan 2020
Verified traveler
The hotel was very clean,and the service exceptional. Ganesh, Ram and Bansi made all my mornings a joy as they served all our needs to an exceptional standard!
Location was good from airport.
Enjoyed my stay very well:)
Friends_and_family Family
4/10
Poor
22 Jan 2020
Kumar
The fact that they have done away with being able to charge bar and restaurant bills to the room. Nowhere do they tell you that until you have to pay that it's cash or credit card
Leisure Family
8/10
Excellent
20 Jan 2020
Verified traveler
Location ans ambience. The connectivity with airport is also excellent.
Business Self
2/10
Poor
04 Jan 2020
Verified traveler

Robbed.

I couldn’t enjoy my stay as I was charged a 7000 rupees “extra adult fee” which both hotels.com and the hotel itself couldn’t understand why I was charged and flamed each other while never refunding the cost. I was robbed. From day one of my stay until today I am still waiting for a response from the hotels.com “specialised team” which will be too late. I have used hotels.com before and this is the first time something like this has ever happened to me on any hotel reservation website so I recommend booking with the hotel directly or using booking.com or literally any other site except for hotels.com. Holiday ruined.
Friends_and_family Family
8/10
Excellent
04 Jan 2020
Verified traveler
Friendly staff, nice Restaurant by the pool with good food
Leisure Partner
2/10
Poor
31 Dec 2019
Verified traveler

Bad smell and terrible service

Room had a certain smell. Service was terrible. The gym didn't have any towels to wipe the equipments and there was no hand sanitizer in sight. When asked for towel, it took forever, I had to go down to the reception to get the towel.
I had paid for 2 breakfasts since my guest was meeting me at the hotel the next morning but I was told since the guest didn't check in with me last night I would have to pay the full charge for the second breakfast.
Overall the experience was unsatisfactory.
Self
2/10
Poor
15 Dec 2019
Sonya
Gross - the rooms are humid, the sheets are damp, it smells
Business
10/10
Exceptional
14 Dec 2019
Rj
During our most recent trip to Mumbai we stayed at VITS for several days. The hotel is great and the staff was courteous and very helpful. great with kids. Overall a very good experience and I would definitely stay there again.
Friends_and_family Family_with_children
4/10
Poor
25 Nov 2019
Verified traveler
flakes dropping from the vent in both room
No working safe
Musty smell in the room
Leisure Friends
4/10
Poor
23 Nov 2019
Amandeep

Disappointing

The bed mattress is hard and uncomfortable
Constant phone calls from the spa and dining room team was very annoying and inconvenient,
No plugs or USB ports near the bed.
Plug in the bathroom was not fixed properly - seemed very dangerous
Self
8/10
Excellent
23 Nov 2019
Steven

Good experience

Very courteous staff at the poolside cafe.
Business
2/10
Poor
23 Oct 2019
Verified traveler
don,t know as I didn,t stay there due to my bad health I had to return home early however even after canceling that part of the holiday they still charged the full amount to my debit card which is against there own payment rules
Leisure Partner
8/10
Excellent
18 Sep 2019
Verified traveler
Good location, good staff, great service.
A bit old property and could be more clean specially bathroom.
Friends_and_family Family
8/10
Excellent
18 Aug 2019
Verified traveler
Pros- Great and courteous staff. Everyone is helpful.
Rooms are spacious.

Cons- rooms seem old. Bathroom is very old style and not well maintained. and impacts overall comfort of stay.
Family
8/10
Excellent
11 Aug 2019
Verified traveler
House keeping was very nice.
In general I found staff for room services was very polite.
Friends_and_family Family
6/10
Pleasant
11 Jul 2019
Verified traveler

Bad Experience

I am a regular guest at VITS, however my stay this time was horrible. First of all I was charged Rs. 600 more than the rate confirmed thru yourselves. Secondly 3 noghts charges were collected in advance while checking in and on second day I was requested to vacate the room saying booking was for only two nights. Luckily I had the print out of your confirmation and seeing the same they back tracked and even returned the Rs. 600 over charged. This is not the way to treat the frequent visitors to the hotel I will never stay at VITS in future.
Family
6/10
Pleasant
05 Jul 2019
Verified traveler
What I liked was about the management, when they provided me a suit after what had happened with us during our stay.in the same price.
2/10
Poor
08 Jun 2019
Ajukumar
Worst hotel stay away from this hotel. This property is not even close to 2 star.
2/10
Poor
31 May 2019
Verified traveler
Updated Hotel
Looking at the facilities & ambience paying 5900/- not worth
It looks like 2500₹ Hotel
8/10
Excellent
28 May 2019
Verified traveler
Breakfast,Service,Cooperative staff,good house keeping
Business Self
6/10
Pleasant
21 May 2019
Verified traveler

fair

good but customer must be allowed to eat and drink whatever they want. not allowing to bring there
food and drinks inside is cruel. some person cannot eat restaurant food.for myself next time i will choose another hotel
Partner
8/10
Excellent
18 May 2019
Verified traveler
Very close to international airport... I would give a Thumps down for the Reception staff for Check In / Out.. The guy (don't remember his name) at the desk of the so called 4 star hotel gave a stare without even having the antiquet to greet ?? Probably i believe he would have been placed there to fill in the Stop Gap vacancy...Further my colleague checked in at 8am & directly came to the b/fast hall, i had booked a suite room & clearly stated 2 guests in booking made but the staff at the restaurant desk comes & tells me that the second person would be chargeable since they don't have his name on their list ??? If they have any such issues first they need to check with their check in staff & then revert to us.. This was my second experience with this same hotel..I think its high time the management goes for hotel renovations and even replace their rude staff with bettet ones...
Business_and_leisure Friends
10/10
Exceptional
18 May 2019
Verified traveler

good experience

great experience with the stay..clean n comfortable ..food is expensive ..do not order iced tea ...
Family
6/10
Pleasant
12 May 2019
Verified traveler
Housekeeping needs to be improved and AC controls need to be checked
Business Partner
10/10
Exceptional
22 Apr 2019
emma

Good 4 star hotel and less expensive than most

Very good hotel in an easy area for grabbing food, water and essentials. 15 minutes from the airport in Mumbai traffic. Rooms are spacious - with a seating area and the bed was perfect - huuuuge. For those of you that train - it has an outstanding hotel gym - much better than you would generally be used to at a hotel. Obviously not everything but a damn site better than you find at most hotels. Service was good, although not a fan of the restaurant, only form a service perspective. I had an issue with the fact I wasnt allowed to order a coffee and take it up to my room - I had to order room service with the room service pricing - this is a minor issue compared with the overall good quality of this hotel.
6/10
Pleasant
07 Apr 2019
Anonymous
Property is ok but there is no food choice late night and one cannot order from outside as well...thats totally gross
Business Self
8/10
Excellent
28 Mar 2019
Verified traveler
The location is good for travellers however the slums view is the sore point (certain rooms only). Overall a nice experience & value for money specially in a place like Mumbai
Business Self
4/10
Poor
08 Mar 2019
Verified traveler
My experience was not good ...disliked the property and the staff.
Business
10/10
Exceptional
03 Mar 2019
Verified traveler
Location and property are good. Scope for betterment I’m grooming staff. Dining not comparable to cost.

Overall very good
Business Friends
6/10
Pleasant
28 Jan 2019
Verified traveler
There was noise of cursing and shouting at night disturbing guests. It was repeated 3-4 times and no one has ever tried to smooth that out.
Business_and_leisure Self
6/10
Pleasant
14 Jan 2019
RNM
Poorly maintained hotel. Good location and staffs. Restaurant food could be better.
Friends_and_family Partner
6/10
Pleasant
09 Jan 2019
Verified traveler
I was under impression that breakfast was complimentary but they charged me for the same.
Friends_and_family Partner
6/10
Pleasant
31 Dec 2018
Kamlesh
NOT A 4 STAR HOTEL AS ADVERTISED.
6/10
Pleasant
09 Dec 2018
Verified traveler
Nice hotel with friendly staff and atmosphere , recommended
8/10
Excellent
05 Dec 2018
Verified traveler
was good but food needs to be improved, overall a pleasant and nice stay
2/10
Poor
02 Dec 2018
Verified traveler
Thanks, not worth. Quality of food, dining & other services are far below expectations
6/10
Pleasant
22 Nov 2018
Ali
Hotel was just and the amenities was the same ... over all okay experience.
2/10
Poor
23 Oct 2018
Verified traveler
Staff are so terrible, no privacy and no customer would like to be treated like a criminal. Worst hotel ever!
4/10
Poor
20 Oct 2018
Verified traveler

Overpriced for quality of hotel

Room looked old and outdated. Number of items were either not working or hardly working i.e. hair dryer, kettle. Surprisingly no mini bar or fridge. Staff were helpful.
Family
8/10
Excellent
11 Oct 2018
LeiLei
Nice and quiet room although next to the airport. Staff at the lobby didn’t smile but at the restaurant the staff was very friendly.
4/10
Poor
08 Oct 2018
arpit

Not worth

The rooms are old types
No refrigerator,not good ambience,old lights
2/10
Poor
24 Sep 2018
Dr.Richa

No amenities

It’s totally a disaster to stay in hotel VITS
No room service
No shuttle service
In short it’s wastage of money
2/10
Poor
19 Sep 2018
sameer

Non curteous staff and rooms are in a bad shape.

Rooms are bad and the faculty is old. Staff is impolite and the way they treat guests is pathetic.
10/10
Exceptional
30 Jul 2018
Sam

Nice hotel with wonderful staff

VITS hotel was very nice and the staff was always very responsive. It is close to the airport and metro. We would recommend it to others.
Family
10/10
Exceptional
14 Jun 2018
Willem

Nice

Nice place. Good breakfast
Partner
2/10
Poor
18 Mar 2018
kumar

crappy treatment from hotel staff

This hotel surprisingly does not allow food to be bought to the room from outside. Hence it becomes hard when travelling with infants and older people who do not like the hotel restaurant. This information is missing from expedia. So beware.

I had booked 5 rooms here and was travelling with family. When i got food from a nearby restaurant on the first day for a couple of elderly family members, i was told about this rule by the security outside. I went and spoke to the reception who agreed to let me carry the food inside and even called the security to do it. However the security wouldn't allow me to carry the food inside. While i repeatedly asked him to speak to the person in reception, he kept talking in Hindi. I asked him to talk in English since i cannot speak Hindi properly. For that he shouted,\"speak Hindi, this is India\". It is definitely India. This is not how i was expected to be treated by a hotel calling itself \"4 star luxury business hotel\". This was clearly my worst experience in a hotel anywhere in the world especially in India where other hotels have been nothing but accommodating.

4/10
Poor
16 Mar 2018
Datta
Hotel not worth the money. Smelly bad room. Your site is equally useless. Why yiu want me to write “bit more”?
2/10
Poor
05 Mar 2018
Verified traveler

Would not recommend

The place is very shady.bed is uncomfortable sheets not clean the over all hotel is pretty unclean
6/10
Pleasant
23 Jan 2018
Champac

Room could be better.

We passed 10 nights. For a 4 star hotel, the experience could be better.
Why must there always smell that moisture and soft mold.
2/10
Poor
10 Jan 2018
Hans

Asked for a king. Got a twin double.

I booked in advance a king sized bed but I got a twin double instead. Which I was hoping would be reflected by a reduction in price but this was not the case. The beds are too hard and the service takes a long time to answer to your requests. E.g. laundry.
2/10
Poor
02 Jan 2018
Meena

Poor

Very Poor hotel conditions
Unacceptable excuses and unprofessional
Family
6/10
Pleasant
01 Jan 2018
Destiny

Helpful and friendly staff, hotel dated & dirty

The hotel lobby and initial common areas are majestic, beautiful nice and clean. However, passed the first floor there's a terrible smell of cigarettes smoke combined with damp and air freshener or diffuser. The smell permeates the entire building including the rooms.
The rooms are very basic at best, there were two power points in the room and one in the bathroom. The bed was hard and unforgiving and the pillows had the same damp smell. The bathroom was very unclean with years of grime clearly visible, we wore our thongs into the shower to be safe. The grime could be cleaned - it just hadn't been!
The front desk staff were helpful and friendly and very responsive. The restaurant staff were polite but intense and overbearing, telling us where to place things on our table and what utensils we could/ not use.
The pool is adequate but awkward to use given it is in the main common area of a restaurant, as a western woman I certainly didn't feel comfortable using it during our stay, despite it being warm weather and having travelled a great distance to get to Mumbai.
The fitness centre/ gym is fantastic and more than adequate. It's equipped with good range of weights incl an olympic bar, has many cable machines and treadmills and binges, cross trainers etc.
Overall our stay was average, the lobby is really all that is 4 star about this property.
Family
8/10
Excellent
22 Dec 2017
Verified traveler

Hotel in Mumbai

Hotel lobby and restaurant was nice but rooms were not so nice.
The room we stayed in was very damp inside and had mold. Also made us not feel well physically.
6/10
Pleasant
04 Dec 2017
Bhawan

First and Last time staying at VITS Mumbai

The front desk took forever to check me in, and the customer service was not as good as i expected it to be.
Family
8/10
Excellent
04 Dec 2017
KETAN

Ideal for business travellers.

Hotel is ideal for business travellers as it is near the International Airport. The room airconditioning is very chilled , the thermoset controls did not work.
2/10
Poor
29 Nov 2017
Sunil

Awful

Terrible front desk.
Partner
6/10
Pleasant
26 Nov 2017
vinit

Good location good statf good breakfast

Location is good
Breakfast is good
Room is spacious though bathroom is small
In hotel food menu is costly. And surprised that you cannot take food to your room
Bad check out experience room 316. Vinit Agarwal
8/10
Excellent
16 Nov 2017
Verified traveler
Checkin time should me made around 11 a.m. it was very nice stay
6/10
Pleasant
15 Nov 2017
Verified traveler

Slow

It takes a Minimum of 20 to 25 minutes for any Guest to Check in or Check out, which is absolutely ridiculous.

I have never experienced such delays

The Bathroom taps were leaking.
10/10
Exceptional
13 Nov 2017
Gnanamani
The location of the hotel and all aspects were very good.
Will defenitely like to come back
2/10
Poor
10 Nov 2017
dnt

Terrible

Very costly compared to their facilities .They are not considering even 1 hour late check-out
8/10
Excellent
01 Nov 2017
Verified traveler

Vits Andheri East

Very friendly staff, great service. Very hard mattress. Shower was nice and powerful. Lighting could be better, particularly in bathroom. Powerful AC but could not set precise temperature. Small TV, no HD. Chair not comfortable for long hours. Great location. Nice gym with fantastic weighing scales, height measure. Gym equipment old but functional. Nice to explore the area. Nice small shops eg bon bon supermarket, shah maganlal raishi, farsan mart, cheeliza, the icecream works, apsara, lucky sweets, radhe soda pub etc Mahakali Caves walking is in distance but rickshaw easier. Borivali Sanjay Gandhi Park not very far by rickshaw. Can take Metro to Versova or Ghatkopar.
Family

Location & surroundings

Ira By Orchid Mumbai - T2 International Airport
T-2 International Airport Zone, Andheri East, Mumbai, India

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Ira By Orchid Mumbai - T2 International Airport

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