Goldfinch Mumbai

India , Mumbai
MUMBAI, Plot, Central Road, MIDC, Andheri (East), 34/21
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50 reviews shown

2/10

Poor

17 Aug 2025

Surbhi

Service and food was terrible
One of the security guard was weird, he was making us uncomfortable

Friends_and_family Family

10/10

Exceptional

03 Apr 2025

Shakil

Excellent location and great amenities

Leisure Self

10/10

Exceptional

30 Mar 2025

ajay

Excellent in all respect.

10/10

Exceptional

04 Mar 2025

Siddharth

The staff was helpful, friendly, informative and showcased high levels of customer service. Made it a great experience for us.

Leisure Partner

2/10

Poor

11 Mar 2024

Elaine

Avoid hotel and especially hotels.com

No pool facilities available, pool cordoned off and not even a Sunlounger around the pool so we sat on the floor !!!
Complained to the hotel directly and to hotels.com who offered us a £25 voucher as goodwill which we still haven’t seen
Avoid hotel and especially avoid hotels.com !!!!!!!!!!!

Partner

10/10

Exceptional

22 Feb 2024

PARIHAR SHIVENDRA

Staff and hotel services are very good. Like to visit again.

Business Self

6/10

Pleasant

12 Feb 2024

Uriel

Check out process was inconvenient. Rooms were dated.

Leisure Family

10/10

Exceptional

04 Feb 2024

Umesh

Cleanliness gave 3 because washroom did not have the shower door. After taking shower all the water was running into entire bathroom. Water did not dry fast to reuse bathroom to go to toilet and we had to dry tiles near toilet ourselves to use it.
Other then this place is good and we will surely revisit as well when needed.

Leisure Partner

6/10

Pleasant

30 Dec 2023

Subash

Rooms are not clean. Feels more like a 3 star than a 4 star

Leisure Self

10/10

Exceptional

26 Aug 2023

ajay

Business

2/10

Poor

26 Feb 2023

Kirit

Staff took long time at check in eventhough they say check in time is 2:00 pm, rooms werent ready. We stayed for two days and on second day even at 5:00 pm rooms were not done!

10/10

Exceptional

23 Mar 2021

Chetan

Pleasant stay with comfortable rooms

Had a pleasant stay at Goldfinch on business trip to Mumbai. Comfortable and clean rooms. Good food in restaurant.

Business

8/10

Excellent

09 May 2019

Chris

Overall ok for the price , , private secure , handy pool , however a little grotty around the edges .

Leisure Self

8/10

Excellent

16 Apr 2019

Verified traveler

Business Trip

Short stay near airport.

4/10

Poor

05 Apr 2019

Shastry Harish

Will not stay and will not recommend either

Stayed at room 506 for a period of 4 days. Linens were dirty, the flush made weird noises due to faulty water lines and it auto flushed itself, floors were dirty and I had to buy flip flops, rooms are old and in dilapated states (the cupboard light was ON through the day due to faulty switch and poor carpentry work), bathroom door made squeak noises troubling neighbouring room people. Internet was bad and the login id and password didnt work at first and then later when changed it my apple devices refused to connect. For each and every device they give a login code and after 10 minutes it throws you out and you to relogin. Had to buy a local data SIM to avoid this problem.

WILL NOT STAY, WILL NOT RECOMMEND.

6/10

Pleasant

26 Feb 2019

Kumar

Upfront payment for poor service

House keeping was poor, Despite requesting an extra bed 4 times in total, none was in place until after mid night after complaining. The money for the extra person and the bed were taken up front on check in and the fee for bed was not taken off. Take care.

Family

8/10

Excellent

12 Jan 2019

Sanjeev

Nice hotel close to airport and very friendly and helpful staff

10/10

Exceptional

24 Dec 2018

Vineet

Good Hotel near Airport

The hotel was good but took me over an hour to Check In even though I arrived on time. Local area is not great but very close to the Airport. Overall a nice hotel with good staff and service.

10/10

Exceptional

22 Dec 2018

Daksha

a great quality hotel

Great service, friendley staff,great food possibly best in the area,although not a great selection on alcolic drinks not premium quality.
overall a great stay.

Partner

8/10

Excellent

21 Nov 2018

Digamber

Your guests are staying in a connected world. Please improve your WiFi connectivity and allow connections to multiple devices. For some strange reason my WiFi used to disconnect if not used for a while and it was frustrating to get a new UID every time.

There were small flies in teh bathroom, please improve the cleanliness for the bathroom as the sink was greasy and looked unclean.

Happy with the food served in the restaurant, good choice of food for breakfast and dinner.

Friends_and_family Family

6/10

Pleasant

23 Oct 2018

Sukhmani

Had an amazing stay at the hotel just the hotel staff is a bit rude and their hospitality is not upto the par.

6/10

Pleasant

09 Sep 2018

Verified traveler

The staff at the reception were uncooperative and service was poor.

2/10

Poor

05 Sep 2018

Zoran

We arrived early so there was no room available. That's fine but after they gave us room which was ready around 10am we walked in and I found vthat all linens are dirty bwith spots on. I doubt that they gave us new linen, I think they just reuse from previous guest. Room was smelling on cigarettes. I never made any big complaints but this is worst hotel I stayed ever. For me I wouldn't give more than 2 star. Also bathroom was not properly clean with 1 towel provided for 2 of us

10/10

Exceptional

30 Aug 2018

Verified traveler

Great hotel in Mumbai close to airport

Thoroughly enjoyed our stay. Great amenities, lovely roof top pool and well equipped gym. Hot tub in room was a plus - the kids really had fun. Staff were excellent. Decor was tasteful. Will stay again.

10/10

Exceptional

30 May 2018

Renisha

Service and food was excellent. Chef even offered to adjust food to our specific taste. Overall amazing experience.

Family

2/10

Poor

21 Apr 2018

Spencer

Avoid this disgusting hotel at all costs.

Appalling hotel. I stayed here for 2 reasons. Firstly for the pool for my family to enjoy and secondly as they offer a tours and tickets service. The pool area was a health hazard. Food, cigarettes and plastic cups and plates in the pool and all around the pool area just left there. Apparently they had a party but couldn’t be bothered to clean the area. It was disgusting. We couldn’t use the pool for fear of either an ear or stomach infection at the beginning of the holiday. They promised to clean it but lied to us and did nothing. I also asked them for IPL tickets which was why I came to Mumbai. They said no problem. I waited and waited and got a phone call at 6.30pm and was told to go to the train station to meet someone. The journey time for this and getting to the ground was 2.5 hours. Considering the game was starting in 1.5 hours we had to miss the match and they had the cheek to charge us 8 X the face value. They ruined our entire time in Mumbai at great cost to us. I will be taking legal advice on getting a full refund.

Family

4/10

Poor

08 Apr 2018

Sanjay

Definitely not 4-star

This is probably like staying at a motel in the US. They took more than a day to put shower curtain. Unclean bathroom, chipped floor tiles and tub, and used towels greeted us when we got in. Very unreliable wifi.

4/10

Poor

25 Feb 2018

Sal

Not sure if it's a hotel or a party house.

They have a event Hall which they rented out to engagement party and it was so loud that you can not rest at all. I came straight from airport after long flight and wanted to take rest but couldn't. Music went on from 6pm to 10:35 at night. I called the front desk 5 times and every time they're like \"okay let me see\", and nothing happens.

Worst experience I ever had.

2/10

Poor

18 Feb 2018

ahmed

Bad hotel not deserve 4 star

Poor location difficult for taxi drivers to reach, poor service and bad food
Room is very small and not comfortable

10/10

Exceptional

08 Jan 2018

deesha

Excellent hospitality. Friendly awesome staff.

Outstanding in everyway. Friendly staff. Awesome experience. Dinesh Gupta and Neilofer Vaz provided outstanding support and assistance.

6/10

Pleasant

26 Dec 2017

Verified traveler

Sub-par hotel.

Various parts of the hotel are still under construction or renovation.
Hotel staff were well-mannered; however, they were not very attentive.
Had to ask them repeatedly for extra towels but they either forgot or choose to disregard.
Staff does not clean the room daily as well.

2/10

Poor

21 Dec 2017

Prateek

Pathetic = both hotel and hotels.com

we were insulted at the reception and refused to give the room. when we spoke to the customer care executive from hotels.com it happened the same. Worst experience. I called customer care to tell them the problem I am facing and get the solution for it but customer care did the same. I asked for my money back and she refused. I had to book another room at a short notice on premium price. I am travelling to London next week and made all bookings using hotels.com. I wish I hadn't done that. It's the last time I booked from Hotel.com. This is nothing but absolutely unprofessional behavior on your part. I want my money back!

Partner

6/10

Pleasant

18 Dec 2017

anuraag

Hotel was ok..but rooms were not very clean..ok for a night stay or so but not worth more than 3000/- per night

10/10

Exceptional

18 Dec 2017

rajesh

very nice practical hotel

nice new hotel, new good rooms, good service, accesible

10/10

Exceptional

13 Dec 2017

Ashok

I a stay my family hotel

Family

2/10

Poor

11 Dec 2017

pras

Not as good as pictures , terrible management

This hotel is terribly managed. Stay one night as we had long wait between the connecting flights.
Checked in at 3am, front desk allowed late checkout. During the stay as we are trying to relax after long international flight, Front desk kept disturbing asking us when we are checking out . Staff doesn’t seem to communicate and have system to take down the notes . They kept changing our checkout time literally rushing us.

They are also try to nickel and dime you for airport despite one way airport transfer is part of Expedia booking.
Avoid this hotel plenty on options available near airport .

2/10

Poor

08 Nov 2017

Rajesh

not so good, too much surround noise in the hotel and extremely lousy experiences staying in hotel.

4/10

Poor

03 Nov 2017

Verified traveler

It is under renovation. Bed is poor. Wifi connection is unstable. Few amenity. Broken chairs

10/10

Exceptional

22 Apr 2017

Verified traveler

Near to airport

Room was comfortable and very friendly hotel staff.

10/10

Exceptional

02 Mar 2017

Rajat Kumar

Overall very good

Good value........clean rooms.......good food........good service......airport is just 15-20 mins away

8/10

Excellent

09 Aug 2016

Amit Kumar

My Stay

The stay was comfortable

Partner

8/10

Excellent

07 Aug 2016

Verified traveler

Overall good stay

The club, lounge is kind of low class club but overall nice place to stay in the heart of the city, you ll get everything there. For most of the foreigners it is actually the best affordable and luxurious place in just 60$ with tax.

8/10

Excellent

14 Jul 2016

DINESH

WiFi had issues. Had to go downstairs 2 time to get it work and have to login every time you left the wifi area.The hotel was nice and the breakfast was good

Family

2/10

Poor

04 Jul 2016

Verified traveler

Very poor servise, not committed to their words

Have been very disappointed with my stay. When I booked the hotel I was very impressed with the photographs and their commitment to the service. Upon my stay we did not have working TV and the wifi network was very poor. Upon complaint hotel advised TV was not working due to heavy rains... but the TV in other hotels where my other business colleagues were staying was perfectly working fine.

8/10

Excellent

01 May 2016

Shankar

Goldfinch hotel review

Unhappy with the quality of the bed.
Pool not functional.
Exceptionally good room service and at breakfast

6/10

Pleasant

22 Feb 2016

Verified traveler

It was just ok. I didnt find the staff to be super helpful

6/10

Pleasant

30 Sep 2015

Verified traveler

Good Value for money

It was my leisure trip. and it was my 12th stay at the same hotel. that's all to say.
I always appreciate the hospitality of restaurant manager Mr. D'Souza.

Partner

8/10

Excellent

18 Mar 2015

Verified traveler

aura _ nice ambience

good location @ seepz , nice breakfast, rooms clean overall good for business

8/10

Excellent

15 Mar 2015

Jackie

Good service at a reasonable price

Good service at a reasonable price next to the Mumbai Airport. Friendly staff and clean rooms (with 24h room service). All at Rs. 4200/ night through Expedia. Not bad at all!

8/10

Excellent

20 Feb 2015

Vignesh

If you love Mumbai beach...

Nice place and friendly People..

Family