Name: Splash Mountain Resort Hotel
Address: Km 58 Baranggay Lalakay, Los Banos, 4030, PH

6/10

Pleasant

03 Jun 2026

Dennis

WiFi was included, but only worked in the lobby and dining room, not in our room. There is a fee for everything. I am disabled, but there was 400 peso fee (about $3.80) to sit in a chair by the pool, ( I didn’t swim). After a bit of protest, they gave me a plastic chair to sit in. Staff was friendly. The water slide closed one hour after our check-in for the season. Don’t think we will stay there again.

Family_with_children

10/10

Exceptional

08 May 2026

Joenar

Good

8/10

Excellent

28 Apr 2026

Crisanto jr

Pool was good and safe for kids

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Kathleen

Amazing place to stay! We will be back!

Partner

2/10

Poor

06 Apr 2025

Herminia

This place is a long way out from Manila there is no way of getting there unless you have transport in the room we stayed in there was no power points for the electrical gadgets although they had a jug in the room we had to get them to heat it up for us and the beds are not comfortable pillows was flat and no head support they only had a sheet to cover for warm as it gets cold out there at night

Partner

4/10

Poor

10 Jan 2025

Marc Rowland

I stayed at their deluxe room. The indoor pool was outdated, also you have to ask the office management to open the water valve to fill up the indoor pool. No jet stream like the jacuzzi. Also maybe just happened to me, the bathroom handle doesn’t work properly but the good thing, they were able to fix it immediately. If you are a foodie lover, this property is in between of good foods

8/10

Excellent

11 Jul 2024

Ice

The total service was good. The staff were approachable and always ready to assist us. The only thing that I notice was most of the pools are not available and not that clean as well. We only enjoyed our stay in the room. Cafeteria only have few food options and a bit pricey. But it was a good thing that they are allowing guests to order thru online food delivery.

Leisure Partner

6/10

Pleasant

15 Jan 2024

Anthony

Many pools to enjoy. Friendly staff. Comfortable sleeping accommodations. Little or no hot water in the shower.

Leisure Partner

4/10

Poor

25 Sep 2023

David

Rooms were dated with limited power points. No wifi. Tv didn’t work often because of poor internet. Room was not cleaned during our two days stay. No water in room. Ants and mosquitoes. Shower was powerful and good. Towels good quality. Staff were good. No gym or spa although advertised. No bar

Leisure Partner

10/10

Exceptional

29 Jul 2023

Sterling

The landscaping is very inviting & blends with the natural beauty 😍 of the Philippines.
The owner to the staff were very welcoming & accommodating from arrival to departure.
Thank you very much for your hospitality to my family of 11 including the dogs for a one week stay.

Kindly
Sterling Hubbard sr.

Business_and_leisure Family_with_children

10/10

Exceptional

23 Feb 2021

Verified traveler

Beautiful and safe resort with good pricing. Will visit again.

Friends_and_family Partner

8/10

Excellent

02 Dec 2020

EDDY

Actually it was there staff which made our stay worth...since they just open a month ago because of the pandemic.....the place is not that attractive, even our room has no phone, no cable, no internet. You have to go down to the splash cafe to get a net

Friends_and_family Partner

8/10

Excellent

12 Feb 2020

Verified traveler

There are so many pools

Leisure

6/10

Pleasant

19 Aug 2019

Verified traveler

Bit old facility

6/10

Pleasant

11 Aug 2019

Gel

at least renovate your rooms

Leisure Partner

4/10

Poor

28 Jul 2019

Verified traveler

We booked only to realize the big slides where closed as out of season (my fault) They allowed to check in early which was nice of them.

I noticed dog poo in between 2 of the pools which was unpleasant - stray dogs roam the place when it is not so busy. The place is on a road bend where the vehicles are often traveling @ speed so be careful.

The showers in the room were cold but bearable. The breakfast was nice and the staff were friendly on the whole. 3/10

Leisure Family

8/10

Excellent

23 May 2019

Verified traveler

good place

10/10

Exceptional

19 Feb 2019

Morgan

Just Perfect... staff is so nice! :)

Amazing

Family

6/10

Pleasant

12 Nov 2018

Edna

Never Again

i was disappointment with one of the front desk agent when I asked for blow dryer. He said they have none and the agent suggested that I dry my hair using the big industrial fan in the lobby. What a horrible suggestion. I saw a fan in the reception area and pleaded that if I can use it but he will not even work with me. I asked to speak to a Manager but I have to wait until Manager arrives at 8am. When I returned at 8am, I complaint to the other front desk agent but no call back from the Manager. I waited for a courtesy call just to acknowledge my service concern but I guess GOOD CUSTOMER SERVICE is not their priority. I had reserved 5 rooms for my family and I think I deserve a better treatment than what I got.
However, I have to give it to the Coffee Shop servers - they are very accommodating and had given us excellent service. Lesson learned - I will never book this hotel again,

Family

2/10

Poor

13 Oct 2018

Ross

This place is a scam.There is no security, sketchy people hanging out watching you. Room is nothing like they show on website. No electrical outlets to charge your phone, AC hardly works, and youhave to shower in the dark, no lights. Water park? What water park? Pools are all closed, no water slides, the place is a dirty joke. Want to buy a coke? It takes 10 minutes for them to run somewhere and get your change and handwritten receipt, This place is a sham, thanks Orbitz.