Name: Karawan Riad
Address: 21 Derb Ourbia, Fes, 30000, MA

6/10

Pleasant

22 May 2026

Nico

Lovely decorated Riad in a great location. The rooms look nice in photos but I found them very difficult once inside - nowhere to put anything in the bathroom, really poor lighting for getting ready in the evening, etc. The shower head in our room was terrible - spraying everywhere and so hard it was sharp and painful on my face even at lowest stream. I had to cover it with my hand just to finish my shower. The food at the hotel restaurant is not very good and the view from the rooftop is not as good as other restaurants. Otherwise though, the staff are very friendly and helpful. Honestly I don’t think this booking is worth the cost. I would personally choose somewhere else if I were to come back to Fes (and regret that I didn’t for this trip).

Partner

10/10

Exceptional

01 May 2026

Pietro

Excelent service!

10/10

Exceptional

07 Mar 2026

Eloïse

Beautiful Riad in Fès with charming rooms, a peaceful courtyard, and warm, helpful staff. A perfect base to explore the Medina, truly a memorable stay!

10/10

Exceptional

28 Nov 2025

olga

The Riad is beautiful and the staff was very nice and professional.

Leisure Self

10/10

Exceptional

22 Apr 2025

Truc

Luxury hotel with excellent service in an interesting location. Staff is top notch. Recommendations for restaurants and excursions are stellar. I stayed eight nights and definitely needed all those recommendations.

Leisure Self

6/10

Pleasant

14 Feb 2025

Verified traveler

Great hotel, poor food

Good:
The most beautiful building inside with a stunning rooftop.
Parking is a short walk up the road - no problem.

Bad:
The dinner in the hotel was unfortunately very average and expensive. Having eaten tajine all week across Morocco, it was definitely the worst one we have had. All the food was very salty. I mentioned this to the staff but they were not interested.

As soon as we checked in, whilst drinking tea, the hotel were pushing us to have dinner. They asked multiple times.

Partner

10/10

Exceptional

19 Jan 2025

Kyle

Excellent riad in the old city. Very friendly multilingual (Arabic, English and French) staff that can help with taxis and tours. Beautiful rooms with luxury touches (we had one on the top level with an open-air terrace and a wonderful view). The restaurant is excellent for breakfast and dinner. Highly recommended for those wanting a very nice place in the old medina.

Leisure Partner

10/10

Exceptional

15 Nov 2024

Elliot

The staff, rooms and food were all exceptional. Highly recommended

10/10

Exceptional

14 Oct 2024

Verified traveler

Karawan Riad hospitality is wonderful! Breakfast was great. Rooms are tastefully designed. 3 new rooms are being added. No slippers and shower caps in the room. This riad is not for elderly or disabled guests.

Partner

10/10

Exceptional

15 Sep 2024

Eugene

The staff and the property were extremely nice above what we expected. Food in the hotel was delicious and the interior settings were beautiful . The staff was so nice and pleasant to interact with. They were always there for you 24 /7. We would recommend this Riad to anyone.

Leisure Partner

10/10

Exceptional

31 Aug 2024

dacia

Stunning riad in the heart of Medina with beautiful , authentic suites with a lot of art work , wood crafts and unique details.
Spectacular view of the city from the rooftop , nicely furnished.
Very polite, attentive stuff!
Really amazing!

Leisure Family

10/10

Exceptional

25 Dec 2023

Samson

neighborhood is a bit sketchy at night. always locals trying to help you (for a fee) find your accommodations. otherwise, a great riad

Leisure Partner

10/10

Exceptional

15 Dec 2023

Jonathan

Fantastic stay

Fantastic riad in the heart of the medina. Beautiful, and great service. Can't recommend enough.

Partner

10/10

Exceptional

02 Dec 2023

Sonu

We were at Karawan Riad to celebrate a 50th birthday. Got there after a hectic 3 days in Sahara Desert. The Riad was truly our oasis. Our daughters were both exhausted from 3 days of driving. The staff at the Riad gave them unparalleled attention and took incredibly good care of them - even making them a lentil soup and rice. From the morning breakfast to booking us a guide to making reservations for us and accommodating our million requests - they did all with a smile. They even drove my brother to the pharmacy to pick up medicines.
We took a cooking class at the Riad as well as the hamam and massages and it all made our trip special
They even baked a cake for my sisters 50th birthday and set up a nice dinner for us
The grounds are absolutely spectacular and the staff kind, considerate and caring. I have never stayed at a place and felt so royally treated. If we ever have a chance, we would go back to Karawan Riad

Family

10/10

Exceptional

19 Nov 2023

Julie

Beautiful property! Very friendly staff. The walls were thin but everyone seemed pretty considerate.

Leisure Partner

10/10

Exceptional

02 Nov 2023

Maya

Wonderful Riad. Excellent service, food, rooms. Perfect location for exploring the medina

Leisure Partner

10/10

Exceptional

17 Oct 2023

Thomas

Beautiful Riad

This is a beautiful Riad, with excellent service, delicious breakfast and restaurant. The rooms are big, comfortable and nicely decorated. The bed and linens were of good quality. We had a great time and highly recommend this Riad.

Partner

10/10

Exceptional

10 Aug 2023

Paul

Excellent Riad in Fes medina

5/5. Would highly recommend this Riad, the building is stunning and the rooms are finished to a very high standard, super comfy beds and our room had a private garden. The staff could not have been more friendly and helpful, even at 1am helping us with airport arrangements. Each morning we were given a brilliant local breakfast and had the choice of eating on the rooftop. The Riad is a short walk to the start of the medina but 15 minutes to the main part of the medina, this can be a little far at night but it was nice to not be in the centre of everything for the entire trip. I would definitely stay again and highly recommend.

Partner

10/10

Exceptional

26 Jul 2023

Rhonda

Fabulousness!!!

This property is stunning! I can not say enough. Everything is top notch! Spa, breakfast, rooms, staff and the decor is gorgeous!!! Accustomed to luxury travel and this rated up there with luxury chains such as The Four Seasons!

Friends_and_family Family

10/10

Exceptional

18 Jul 2023

Adel

This is one of the best riads I've ever stayed in. Thank you to the staff for their gracious hospitality.

10/10

Exceptional

23 May 2023

Matthew

Wonderful staff

Wonderful staff in a nice hotel. The room was large, clean and the hotel staff couldn’t have been more welcoming. Hotel is in a good location close to everything Fes has to offer. Our only constructive feedback would be that it would be better to have a breakfast menu to avoid food waste as there was far too much for us to eat!

Partner

4/10

Poor

23 Dec 2022

Lana

The place is old and run down. The wifi SUCKS and there's almost no light in the rooms. We had to use our iphone flashlights to make sure we had packed all of our belongings at check-out. The bathroom sink is so shallow we ended up splattering water everywhere every time we used it. Really dumb design. And there is NO SHOWER, only a bath with a tiny wand. And there are little steps all over the place for you to trip on. Most importantly, Karawan Riad was the only place in all of Morocco where we were made to feel unwelcome. There's just no heart in the place and no sense of hospitality or kindness. There are too many other wonderful places to stay. AVOID.

Leisure Partner

10/10

Exceptional

02 Oct 2022

Ryann

We’ll be back!

We had the most amazing stay at Karawan! The riad is stunning - with historical aspects intact, yet modern furnishings, and not to mention very clean! The staff was incredibly helpful to our every need, and the hotel is the perfect location - an oasis in the bustling Medina. Also, their restaurant is amazing with great food at every meal! We particularly enjoyed our driver, who transferred us back and forth to Marrakesh.

Partner

10/10

Exceptional

07 Sep 2022

Adriana

What a privilege to be a guest at Karawan Riad! A rare gem in the Medina Fes el Bali! Excellent service, dining, spa, design and architecture! The people at the Riad are beyond professional, courteous, kind and accommodating. I felt at home. Karawan Riad is truly a definition of a luxury small hotel and very special to my heart. An exquisite place! I cannot wait to go back! Thank you kindly for such a great hospitality!

Leisure Family

10/10

Exceptional

31 Aug 2022

Hannah

This was the most stunning, quaint hotel to stay at in Fes!! We absolutely loved the aesthetics and cleanliness of our room, the incredible sunset view we had of the city during dinner on the rooftop, and the delicious breakfast full of various Moroccan specialties. The staff is so accommodating and warm — they treated us like family the moment we walked in. We would highly recommend this hotel to anyone looking for a relaxing, luxurious retreat that also offers a chance to soak in the best of the city’s food, beauty, and culture!

Leisure Partner

10/10

Exceptional

01 Jul 2022

Jihan

Excellent Riyad with a gorgeous location. Great welcoming staff.
Highly Recommend

Leisure Friends

10/10

Exceptional

28 Apr 2021

Verified traveler

BEST RIAD IN FES

Business_and_leisure Family

10/10

Exceptional

23 Apr 2021

Verified traveler

Honestly, one of the best hotels I've ever been to. They are super understanding and their customer service is like staying at the Four Seasons in Casablanca, superior service. I couldn't make it to my initial booking and they allowed me to change the dates and gave me a complimentary Royal suite when I came back for the day after, which I can say is beyond gorgeous. Two full bathrooms that are completely modern with RAIN SHOWERS (which I love) and many balconies overlooking the Riad and city. No words to describe. Even the upstairs master bath has a view to the whole duplex suite since it has glass walls on the second floor. Coming here was truly amazing, no other place like it.

Leisure Partner

10/10

Exceptional

24 Feb 2020

Takemesomewhere

This was a beautiful riad. Everything was lovely. Just note that there are many stairs up if you are in the city view room....totally worth the steps for amazing room and views from the roof.

Leisure Partner

10/10

Exceptional

02 Dec 2019

Verified traveler

Outstanding in every respect. Only thing missing is a good city map.

Leisure Partner

10/10

Exceptional

07 Nov 2019

Verified traveler

Very clean gorgeous hotel, traditional Morocco and modern design cross over well done. Staffs are polite and friendly. One of my best hotel, highly highly recommended.

Leisure Friends

10/10

Exceptional

23 Oct 2019

Matthew

Beautiful Riad!

This Riad was so beautiful (an Oasis) and the staff was so amazing! The Riad was walking distance from all of the sites of interest. We made reservations to eat at the Riad during our stay and the meal was so delicious! Very attentive staff, helping you with whatever you needed.

Friends_and_family Friends

10/10

Exceptional

17 Oct 2019

Verified traveler

The hotel was beautiful. Staff was amazing! Dinner was also delicious.

Leisure Friends

6/10

Pleasant

12 Jun 2019

Verified traveler

Awesome Hotel...But!!

I liked the hotel and its facilities as well as the services and cooperation of the staff.
However, the only thing which made me disappointed is that I got deceived by the hotel manager who sold us Argan oil for MAD 1600 (1 litre) then we discovered that this oil is not the one dedicated for the skin care and its mainly used for cooking (orange color oil). Furthermore, we found that the price for the original oil intended for skin care is not exceeding MAD 400!!!

Partner

10/10

Exceptional

03 Apr 2019

Verified traveler

We love the location and the amusing setting. Like the attention to details. Our room was very special. We especially like the little window in the upper floor bathroom with the view and the roof top overlooking the Medina

Leisure

4/10

Poor

12 May 2018

sheila

Shoulys have hotelscom a pop to avise that this hotel has no atajes and the roo
Is 5 floors to clima.
No way to change and bad data.
Very inconforyable

Partner

10/10

Exceptional

15 Apr 2018

Kim

Fabulous refuge in Fes Medina

What wonderful and gracious hosts. A true gem. Beautifully appointed hotel with all the creature comforts provided for.

8/10

Excellent

02 Apr 2018

David

An excellent Riad!

A really fabulous Riad with amazing attention to detail, wonderful furnishings and a great feel to the place. The location is ideal - very accessible, a short walk into the heart of the Medina - and has great views etc from the rooftop terrace. Great breakfast and attentive service too. Sometimes the concierges recommendations are overly cautious with a tendency to push you towards slightly touristy (and overpriced) restaurants. We would highly recommend Cafe Fes and the Ruined Garden neither of which they seemed to know anything about! Don't let this put you off though as it really is an excellent place to stay!

Family

10/10

Exceptional

21 Nov 2017

Scott

Great Stay in Fes

We spent two nights in Fes and this Riad was fantastic in everyway. The service was great. Since this Riad has no parking on the facility we thought that the logistics of getting luggage to our room and parking in some unknown area might be a problem but we were wrong. When we arrived in Fes we called the Karawan and they told us where to drive to and someone would be there in 5 minutes to pick up our luggage and another Karawan staff person would take us to the closest parking area and walk us to the Riad. It all worked seamlessly. The staff could not have been more accommodating. The rooms and common areas looked much better live than in the pictures. The rooftop deck was beautiful. We have traveled throughout the world and have stayed in some of the finest hotels and the Karawan was a unique and great experience for us.

8/10

Excellent

08 Nov 2017

Philip

Breathtaking beautiful hotel

This Riad is breathtaking in its beauty, especially at night with the lighting and the opening to the sky. The impression is that it has been lovingly restored and renovated. Magnificent columns rise into the air and are enhanced by the recessed lighting. The library room is a work of art in itself as well as each individual room. There is an attention to detail In the architecture. The music invoked a mood of Arabia whether in the past or present. The sky terrace has a magnificent view of Fes, especially at night. For those who are physically challenged, the steps to the room and terrace may be problematic. Rooms do not have telephones which make it difficult to obtain service. (We understand that there are plans to have telephones installed). And the service is what is most lacking and disappointing in this Riad. Other than a staff member named Oteman, we felt that the staff were poorly prepared and were not trained to be gracious to guests. On our last day, we had to wait for a tardy staff to come in to provide breakfast. Service was slow. If it were not for the service, we would have rated this Riad more highly.

10/10

Exceptional

06 Jun 2017

Layne

Well curated Riad

We absolutely loved our stay here. The accommodations were well appointed and curated. Great attention to design and details. If I were to ask for anything it would be to have a small fridge in the room to keep water cold.

Family

10/10

Exceptional

15 May 2017

Debra

A stunning hotel

A stunning hotel with every detail beautifully thought out and presented. The staff, suite, and food were all first rate and this much needed oasis (after the hectic pace of Fez) was so wonderful I didn't want to leave. Highly recommended!

2/10

Poor

28 Mar 2017

Enis

Do Not Stay Here

This hotel is unfinished, not clean, has terrible customer service, and horrible location.. I found something like salt or sand in my bed which indicates they are not changing the beds after every customer. There is no TV or telephone in the rooms. Rooms are decorated with furniture look like sub-Saharan Africa which is nothing to do with the local culture. There is no restaurant in this Riad.. They cook you food only if you tell them hours in advance.. Its entrance is in a dark garbage covered alley 500 yard walk from the nearest place a taxi can take you. If you go out after dark it will be very unsafe to come back to the hotel. If you are a 5 star customer find another hotel. If you are a backpacker then you found the right place (if you can afford this one.).

10/10

Exceptional

23 Sep 2016

Matt

A Beautiful Oasis In Fes

We just returned from an incredible vacation to Morocco and one of the biggest highlights was the spectacularly beautiful Karawan Riad! The Riad is a former palace which has been restored to its splendor with every detail in mind. While you feel like you are going back in time, there are many very modern touches throughout the Riad that make for a perfect stay. The view from the rooftop terrace overlooks the old Medina and is one amazing place to watch the sunset!

The owners and staff are delightful people who are there to make your trip and stay more enjoyable in any way they can. We had some great conversations with them about the Riad and Morocco is general that gave us needed perspective on Fes in particular. They also provided us a historian/guide who took us around some of the 9,000+ streets in the Medina!

In addition, the owners help us setting up a car and driver to some nearby sights, including Volubilis, all the way to Casablanca.

We travel often internationally and domestically and can confidently write that Karawan is one of the most beautiful and unique accommodations I've ever had. I can't recommend it enough!

10/10

Exceptional

17 Jun 2016

Verified traveler

Stunning and stylish RIad

This is a classically beautiful Riad with a modern feel. The level of detail and design that has gone into creating this masterpiece is truly sensational and the owners deserve huge praise for the effort they have clearly put in. The staff are lovely and will go above and beyond to help you - always with a smile - one in particular was fantastic (and I apologise - I think the name sounded like Zebbi?) - his enthusiasm was appreciated and endearing. The room is modern and was just what we needed after a number of days on the road. This Riad is a relief to come back to after a busy day at the markets. Rooftop terrace has a great view and the library has a fabulous collection of books and other items. Would highly recommend staying here to anyone. We ate at the restaurant and also had lunch prepared. The lunch was absolutely sensational - top class cuisine here.

Partner

10/10

Exceptional

03 Apr 2026

Josué

Staff muy amable y dispuesto a ayudar, el unico detalle son la escaleras eso limita la movilidad para algunas personas. Está en la parte baja de la Medina así que caminarás y te perderás para llegar a los lugares que visitar. Vale totalmente la pena y pasar un atardecer en el root top con la vista espectacular

10/10

Exceptional

30 Mar 2025

Anais

JUSTE EXCEPTIONNEL !
Par où commencer ? Nous avons été accueilli dès notre sortie du taxi pour nous accompagner au Riad. Après avoir mit un pied à l'intérieur, nous avons été subjugué par l'atmosphère chaleureuse & intimiste à la fois ! Le personnel est au petit soin et toujours disponible pour nous aiguiller au mieux dans notre séjour : bagagerie, délicate attention pour nos repas et petits déjeuner, ils parlent très bien Français, un téléphone vous est prêté afin d'utiliser internet durant votre sejour... Ce lieu est rempli de charme au détour d'une ruelle calme non loin de la médina. Toutes les activités peuvent être faites à pied ou en petit taxi très facilement.
Nous sommes venus pendant le ramadan, mais l'accueil des Marocains a été plus qu'à la hauteur, restaurants ouverts et ville vivante.
Un grand merci à l'équipe du Karawan Riad !!
A bientôt nous l'espérons
Anaïs & Quentin

Leisure Partner

10/10

Exceptional

11 Feb 2024

Thomas

Tolles Riad, sehr schön eingerichtet! Am Rand der Medina, von dort ist die Medina gut zu erkunden und trotzdem ist das Riad gut erreichbar. Der Weg vom Parkplatz bis zum Riad relativ kurz

Leisure Partner

10/10

Exceptional

22 Apr 2023

Lisa

Superlativo!

Il Karawan Riad è meraviglioso e curato in ogni dettaglio. Colazione e cena sulla terrazza panoramica squisiti. Una piccola oasi di tranquillità e lusso a Fes! Il personale e la sua Direttrice sono estremamente gentili e disponibili. Abbiamo avuto un problema la sera prima di partire per Marrakech con l’agenzia di trasporto e ci hanno organizzato (alle 21 di sera) il trasporto con la loro auto. Trasporto fino a Marrakech che si è rivelato molto confortevole e piacevole. Torneremo sicuramente al Karawan Riad!

Friends_and_family Friends

10/10

Exceptional

22 Mar 2023

Paola

Riad muito charmosa, atendimento excelente.

Partner