BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Riad Fes Maya
Fez · Morocco
Avenue Ben Mohamed El Alaoui,12 Derb DebbaghView location
9.4/10Excellent310 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.6/10 9.6
Condition9.6/10 9.6
Location4.0/10 4.0
Neighborhood9.0/10 9.0
Amenities9.2/10 9.2
See all ratings- Luxury collection
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Riad Fes Maya
Located in the heart of Fes, Riad Fes Maya offers a luxurious retreat just a short walk from Place R'cif and Saffarin Madrasa. This riad boasts individually decorated guestrooms, each equipped with a minibar, flat-screen TV, and private bathroom with complimentary toiletries.
Guests can enjoy a daily continental breakfast, relax in the spa with massage services, and savor delicious meals at the on-site restaurant or café. Additional amenities include complimentary Wi-Fi, a 24-hour front desk, airport shuttle service (for a surcharge), and daily housekeeping.
Show less
A stay at Riad Fes Maya places you in the heart of Fes, within a 10-minute walk of Place R'cif and Saffarin Madrasa. This luxury riad is 0.3 mi (0.5 km) from Seffarine Square and 0.3 mi (0.5 km) from Sidi Moussa Tannery.
Make yourself at home in one of the 9 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets.
Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Smoking areas
Transportation services
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
-
Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: EUR 5 per day (656 ft away)
- Late check-in fee for check-in after midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Arabic
English
Italian
French
Spanish
Nearby attractions
Place R'cif
0.5 km / 0.3 mi
Saffarin Madrasa
0.7 km / 0.5 mi
Seffarine Square
0.7 km / 0.5 mi
Glaoui Palace
0.8 km / 0.5 mi
Moulay Idriss II Mausoleum
0.9 km / 0.6 mi
Mosquee des Andalous
0.9 km / 0.6 mi
Al Attarine Madrasa
0.9 km / 0.6 mi
University of Al Quaraouiyine
0.9 km / 0.6 mi
Kairaouine Mosque
0.9 km / 0.6 mi
Souk El Attarine
1 km / 0.6 mi
Talisman Art Gallery
1 km / 0.6 mi
Nejjarine Square
1 km / 0.6 mi
Funduq al-Najjarin
1 km / 0.6 mi
Henna Souk
1 km / 0.6 mi
Sidi Moussa Tannery
1 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 9
- hotel
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
- Multilingual staff
- Hotel safe
Show 20 more facilities & services
- Lift access
- Terrace
- Luggage room
- Dining area
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- SaunaExtra charge
- Steam bath
- Turkish bath (hamam)
- SolariumExtra charge
- MassageExtra charge
- Spa treatments
- Spa centreExtra charge
- Breakfast
- Continental breakfast
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiad Fes Maya
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiad Fes Maya
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiad Fes Maya
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiad Fes Maya
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE QUEEN BEDSUITE • EXECUTIVE QUEEN BEDSUI.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiad Fes Maya
SUITE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Riad Fes Maya
100
reviews shown
Miguel
Speechless with the beauty of the property and our room. Just incredible.
Staff were super helpful and the dinners were absolutely amazing.
Staff were super helpful and the dinners were absolutely amazing.
Charles
Riad Fes Maya is a stunningly beautiful building. The room we had was ornate and spacious, but dark. Natural light filtered in from the courtyard at the expense of privacy, a concept implicitly understood by the other guests. We enjoyed dinner on the rooftop deck twice during our stay and found breakfasts enjoyable as long as we could stay out of the hot late May sun and out of the glass enclosed room where most guests sat. Staying here in late spring was a constant challenge to stay cool.
The woman running the Riad, Sama, is pleasant but not always helpful, despite her well-meaning efforts. The Medina tour she arranged was free but consisted in substantial part of visits to shops where pressure to buy goods was palpable. She told us the Medina was gated and closed at 7 pm each night preventing anyone from entering or leaving, which was not true, as we has dinner inside it our second night, escorted to and from another riad by a bellboy. Our departure to another hotel in time for a rendezvous at 9 am was nearly missed, despite being reserved ~3 months in advance, due to understaffing.
All in all we enjoyed our stay as a bit of an adventure. Hearing the call to prayer on the rooftop deck from mosques all across the Medina was an experience not to be missed.
The woman running the Riad, Sama, is pleasant but not always helpful, despite her well-meaning efforts. The Medina tour she arranged was free but consisted in substantial part of visits to shops where pressure to buy goods was palpable. She told us the Medina was gated and closed at 7 pm each night preventing anyone from entering or leaving, which was not true, as we has dinner inside it our second night, escorted to and from another riad by a bellboy. Our departure to another hotel in time for a rendezvous at 9 am was nearly missed, despite being reserved ~3 months in advance, due to understaffing.
All in all we enjoyed our stay as a bit of an adventure. Hearing the call to prayer on the rooftop deck from mosques all across the Medina was an experience not to be missed.
Dan
Great location, tasty breakfast.
brian
Beautiful riad. Huge room. About as ornate as it can get.
Bridget
This was a good stay for the price. The interiors were beautiful and breakfast on the roof is lovely but a little slow. The beds were a little hard and rooms were bright and loud at night since they face the main entry. We were also put off that we were warned by guides multiple times prior to even arriving that we may be offered a ‘free’ tour and asks us to cancel already booked ones which could be a scam. We were offered a free tour which we declined as we already had other tours booked. The hotel also offered to arrange transport to the airport. The location was about 10 minute walk to a the main parts. The spa prices seemed a lot higher than what we paid in Marrakesh so we did not try the spa. Overall, good for price but did not exceed expectations
Sepideh
detailed decorations and beautiful palace to stay at.
Kenneth
This might be the most beautiful place I've ever stayed in. If not it is in the top 3.
The details are amazing. We stayed in the ambassador suite and it was spacious... and gorgeous! There are stairs to the bathroom so keep that in mind if you have mobility issues.
The staff are nice and helpful. Special shout out to Samma and Hammid.
You are close to the Medina but can still be dropped off by car and get out of town quickly.
Staying here was one of the highlights of our trip
The details are amazing. We stayed in the ambassador suite and it was spacious... and gorgeous! There are stairs to the bathroom so keep that in mind if you have mobility issues.
The staff are nice and helpful. Special shout out to Samma and Hammid.
You are close to the Medina but can still be dropped off by car and get out of town quickly.
Staying here was one of the highlights of our trip
Abu
What a pleasure to stay here. Excellent.
Asif
ChatGPT recommended us this hotel based on our short trip and said that we would get lost in the labyrinth of alleys in Fes Medina.
I am glad that we listened as for first time travelers is not easy to find your way inside Medina. This Riad is located just 5 minutes walk from Fes Medina. It is easy accessible with foot and you can carry your luggage to it. The Riad is a palace with a very beautiful rooftop where they serve breakfast and optional dinner (separate booking needed).
They also arranged for a local tour which costs around 10€ per person per hour. Our guide was very good and showed us around Fes and how to navigate those narrow alleys. We were done in just under 2 hours including the tour to the tannery.
The folks working at the Riad are helpful and very courteous.
I am glad that we listened as for first time travelers is not easy to find your way inside Medina. This Riad is located just 5 minutes walk from Fes Medina. It is easy accessible with foot and you can carry your luggage to it. The Riad is a palace with a very beautiful rooftop where they serve breakfast and optional dinner (separate booking needed).
They also arranged for a local tour which costs around 10€ per person per hour. Our guide was very good and showed us around Fes and how to navigate those narrow alleys. We were done in just under 2 hours including the tour to the tannery.
The folks working at the Riad are helpful and very courteous.
PATRICK
Facility is dingy, they need to turn lights on and get air flow through the facility. Many other Riads have air freshening machines. Additionally, We had an early morning flight and had to use the flash lights on our phone to navigate the hallways.
The breakfast and supper was stale and lacked flavour.
The wood work, ceilings, doors, etc. are remarkable but the facility needs a renovation and is poorly run.
What is identified as a shower in the room description is simply a nozzle in the bathtub.
This is a 2 star facility.
The breakfast and supper was stale and lacked flavour.
The wood work, ceilings, doors, etc. are remarkable but the facility needs a renovation and is poorly run.
What is identified as a shower in the room description is simply a nozzle in the bathtub.
This is a 2 star facility.
Christian Ann
Very central to everything and super easy to find! Staff was fabulous. Breakfast was lovely - great introduction to Morocco!
Peter
Overall we enjoyed our stay in Fes. The riad makes a great first impression—the courtyard is beautiful, and the rooftop has great views and is a really nice spot for breakfast.
Our room on the main level wasn’t ideal. The windows opened straight into the lobby, so it didn’t feel very private, and we could hear a lot of conversation through the vents (and assumed the same the other way).
The bathroom also had some issues. The shower wasn’t really usable without water spraying everywhere, and the space isn’t set up well for that.
The staff were friendly and helpful overall. That said, some of the upselling felt a bit deceptive, which took away slightly from the experience.
Our room on the main level wasn’t ideal. The windows opened straight into the lobby, so it didn’t feel very private, and we could hear a lot of conversation through the vents (and assumed the same the other way).
The bathroom also had some issues. The shower wasn’t really usable without water spraying everywhere, and the space isn’t set up well for that.
The staff were friendly and helpful overall. That said, some of the upselling felt a bit deceptive, which took away slightly from the experience.
linda
The staff were absolutely kind and professional and kind.The property is also beautiful and steps to shopping and dining…an over all gem!
Jasmeen Kaur
One of the best stays!! Please book it if you are coming to Fes.
Wai Kwan Paul
I spent three nights in this hotel, which was first built in the 14th century (I was told). I appreciate the room upgrade they offered. The upgraded room (a suite) is located on the 1st floor. It is a huge, very clean room with a flight of stairs inside. Both the dressing room and the bathroom/toilet can only be reached via the stairs.
The problems are that the stairs were based on the original structure built in the 14th century, meaning the height of each step is not even. And, my wife has bad knees, and she struggled mightily going up and down each time she needed to use the loo. Sadly, they were fully booked, and we couldn't switch back to a regular room.
I appreciate the staff for upgrading us to this suite. However, be mindful of it if you, too, have knee or mobility issues.
The only other issue I have is the lack of power sockets in the room. I searched high and low. There was only a single socket in the entire room. So please bring an extension cord or something.
Otherwise, the interior of the entire hotel is great, clean and grand-looking.
The problems are that the stairs were based on the original structure built in the 14th century, meaning the height of each step is not even. And, my wife has bad knees, and she struggled mightily going up and down each time she needed to use the loo. Sadly, they were fully booked, and we couldn't switch back to a regular room.
I appreciate the staff for upgrading us to this suite. However, be mindful of it if you, too, have knee or mobility issues.
The only other issue I have is the lack of power sockets in the room. I searched high and low. There was only a single socket in the entire room. So please bring an extension cord or something.
Otherwise, the interior of the entire hotel is great, clean and grand-looking.
Aliki
The riad is beautiful and features a lot of antique items. What really stands out it the attention of the staff, Sama in particular, who made us feel at home during out stay. Fully recommend staying there when visiting Fes.
chad
Great room and hotel in general. It was a beautiful building. Staff and food were fantastic. Location is good
Arvind
The staff was just marvellous. From the time we came to left, we were treated both royally and as a family. No ask was too big, everything we requested, was fulfilled.
The room we got was 2-level. It was spacious, beautiful and had Antique/elegant look. The beds were comfortable.
The meals served were marvellous. Morning breakfast was not to be missed: fresh juices, fruits, pancakes, jams, yogurts, omelettes, cakes, etc. if we had to go early, they packed takeout snacks. Again, they tried to anticipate our needs and help meet it.
Dinner was A La Carte or meal menu. Good choic s. Home cooked by the owner’s mom. The food was marvellous. Everyone in our group enjoyed what they ordered.
The room we got was 2-level. It was spacious, beautiful and had Antique/elegant look. The beds were comfortable.
The meals served were marvellous. Morning breakfast was not to be missed: fresh juices, fruits, pancakes, jams, yogurts, omelettes, cakes, etc. if we had to go early, they packed takeout snacks. Again, they tried to anticipate our needs and help meet it.
Dinner was A La Carte or meal menu. Good choic s. Home cooked by the owner’s mom. The food was marvellous. Everyone in our group enjoyed what they ordered.
amita
The room and riad in general was spotless, the staff were welcoming, generous with their time and always available to go above and beyond at all times during our stay.
Joan
The staff at Riad Maya—Salma, Hamid and Ayman—were amazing!! So welcoming, plus gave us all the attention we could ever expect—they made us feel very special. The Riad is very beautiful and in a great location—a calm oasis of tranquility after a crazy day in the Medina. The food (and wine) is wonderful, too! We are very glad that we booked it!
Peter
Classic Riad, clean, excellent service. Meals were delicious and very generous servings.
Carlee
Best riad we stayed at! Staff was so welcoming and accommodating. The palace is absolutely stunning.
Maria Jeweli
Authenticity of the Riad
Rosa
Beautiful Riad, very helpful staff, great food.
I would come back, high recommended.
I would come back, high recommended.
Ahmad
Very Cooperative staff, food price and variety could be better.
amin
The Riad is de orated like a museum with traditional Moroccan furniture, architecture !
Their biggest asset is their caring kind and very accommodating staff !
The breakfast is extensive and loaded with local Moroccan cuisine , goat cheese, natural butter , all sort of fresh baked breads and jam and honey , and naturally good Moroccan coffee and mint tea- all served at the enclosed in glass rooftop !
The rooms are something out of cinematic Arabian movies !
We can’t say enough about the kind staff - Ebtesaman, Hameed and Ayman!
This place is highly recommended and a must for first time visitor to Fes!
Their biggest asset is their caring kind and very accommodating staff !
The breakfast is extensive and loaded with local Moroccan cuisine , goat cheese, natural butter , all sort of fresh baked breads and jam and honey , and naturally good Moroccan coffee and mint tea- all served at the enclosed in glass rooftop !
The rooms are something out of cinematic Arabian movies !
We can’t say enough about the kind staff - Ebtesaman, Hameed and Ayman!
This place is highly recommended and a must for first time visitor to Fes!
Azqa
Such a lovely place, literally felt like you're staying at a Museum. The location is great, the staff was so kind and accommodating, and the views from the rooftop were amazing. I honestly loved my stay here, and would definitely come back to Fes just to stay at this Riad. The place itself felt like you've taken a step back in time. Its clean, newly renovated, and beautiful.
Maike
The room was very nice and clean, literally felt like a palace. Service was good but food was cold due to logistics (basement to rooftop ) so disappointing. Includes tour of fez felt more like a tour to buy something with little information about city and Moroccan culture itself.
Yitian
The Riad is stunning. It is beautifully decorated, and the rooms are very spacious with impressively high ceilings that make the whole place feel open and airy. The staff were extremely helpful—when I mentioned a smell in the room, they immediately brought a candle and essential oil for me. The rooftop restaurant also has a wonderful view and is a great place to relax.If there’s one thing for improvement, it would be allowing guests to enter the front door without having to buzz every time.
Pamela
The setting was like stepping back in time.
The staff was stellar: helpful and kind.
Food was a taste of authentic Fesee cuisine.
Marvelous.
The staff was stellar: helpful and kind.
Food was a taste of authentic Fesee cuisine.
Marvelous.
Jonathan
Unique experience with excellent hospitality
Badr
Nice
Rajdeep
Stunning Riad super convenient location and the staff make every effort to help the guests. The dinner was an absolute surprise in the best way possible, and it's a must do.on the stunning rooftop with amazing views of the surrounding areas. They also included a 1 hour tour with a very knowledgeable guide who took us around the medina (it's a crazy maze) and showered us a great spot for lunch. Highly recommend and I hope to come back to this place in the future.
Jenna
Fabulous riad. Very spacious, clean, and authentic yet modernized experience. 10/10 recommend.
Arthur
The breakfast was very good with great choices and fresh eggs , breads , juices and coffee. Very walkable to the Medina for shopping and the staff supper helpful and friendly.
Jenny
Staff is incredible, treat you like family. The building is amazing, truly 5 star quality and the food and rooftop dining are the icing on too. Highly recommend
Marguerite
It's a very beautiful riad with friendly and attentive staff. We loved our stay. Highly recommend.
christien
We had an amazing stay at the Riad. It was a beautiful place that had been carefully restored and maintained. The caretakers take extra care to maintain it’s beauty. The manager Salma made sure that we stayed comfortable throughout the stay. The food was amazing as well. Would definitely recommend to friends and family.
Jordan
DO NOT COME HERE!
From the outside the hotel looks absolutely beautiful. My partner and I arrived so excited to start our trip in Fes. The woman working the reception was sweet but right after she helped us she spent the day yelling at staff.
The breakfast and dinner everyday was absolutely terrible. Bread was stale. Orange juice was from the box and advertised as fresh. Mint tea was from a Lipton tea bag.
Our first night there we thought it would be nice to have a traditional Hammam experience. This turned out to be an absolutely disgusting and torturous experience. The Riad says that only natural products would be used. But there were only store bought shampoos and soaps. The staff was severely under trained and the pillows they gave for us to lay on in the hammam had mold on them. The entire place smelled like body odor.
The next day we asked to have a guide show us around the Medina. The receptionist woman told us that he would be from the ministry of Tourism. He took us to a rug shop where we were pressured for 2 hours to buy rugs which we later found out is a known scam here in Fez. We were then brought to a pharmacy with similar deceptive practices. After reviewing our statement we were charged $2,000 for about $100 dollars worth of skincare.
He seemed to bring us to all of the local scam artists and seemed to be working with the Riad from the looks of their interactions before and after the tour.
BE AWARE. DO NOT COME
From the outside the hotel looks absolutely beautiful. My partner and I arrived so excited to start our trip in Fes. The woman working the reception was sweet but right after she helped us she spent the day yelling at staff.
The breakfast and dinner everyday was absolutely terrible. Bread was stale. Orange juice was from the box and advertised as fresh. Mint tea was from a Lipton tea bag.
Our first night there we thought it would be nice to have a traditional Hammam experience. This turned out to be an absolutely disgusting and torturous experience. The Riad says that only natural products would be used. But there were only store bought shampoos and soaps. The staff was severely under trained and the pillows they gave for us to lay on in the hammam had mold on them. The entire place smelled like body odor.
The next day we asked to have a guide show us around the Medina. The receptionist woman told us that he would be from the ministry of Tourism. He took us to a rug shop where we were pressured for 2 hours to buy rugs which we later found out is a known scam here in Fez. We were then brought to a pharmacy with similar deceptive practices. After reviewing our statement we were charged $2,000 for about $100 dollars worth of skincare.
He seemed to bring us to all of the local scam artists and seemed to be working with the Riad from the looks of their interactions before and after the tour.
BE AWARE. DO NOT COME
Mark
The help we received from our host Sama was outstanding. She worked hard to meet all of our requests and needs. She did an excellent job! Hamid - our daily waiter/bellman - was always on top of things and helpful. We couldn’t have asked for more. Sama set up a day guide - Abdul - that was masterful and informative. Sama also set up a driver - Ibrahim - that was outstanding and kept us safe on a 7 hour day trip drive.
Lauren
The staff of Riad Fes Maya pressured us into a so-called “complimentary private tour” that turned out to be a shopping scam. We later confirmed that personal details we had shared with the hotel were passed on to the “guide,” which was deeply unsettling. On one occasion, we also returned to find our room door left unlocked. These serious breaches of trust left us feeling unsafe throughout our stay.
The riad itself is beautiful, and the food was good. But until they stop partnering with dishonest guides and prioritize guest security, I cannot recommend staying here.
The riad itself is beautiful, and the food was good. But until they stop partnering with dishonest guides and prioritize guest security, I cannot recommend staying here.
yu jiao
Location is great
Jennifer
Great Riad! The riad was beautiful! We had one night there. The customer service was beyond exceptional! We had to leave early in the morning to catch a tour and the staff provided us with a terrific bagged breakfast with traditional Moroccan food to take with us as breakfast at the riad didn’t start until later. They also provided us with a wonderful coffee presentation to enjoy on the rooftop patio before we left for our tour that morning. Great view of Fes from the rooftop. We had dinner at the riad on the rooftop restaurant as well the night we arrived. The food was fabulous! It was the best food we had while in Morocco! Very flavourful Moroccan food. The room was clean and gave a truly Moroccan vibe. I would recommend this riad!
Danielle
This place was fantastic! The space is 10/10 it’s such beautiful riad and was worth every penny spent. The staff were super hospitable and gave 5 star service, anything you needed they had already done or would help you. I highly recommend this place, can’t wait to come back!
Nabil
Very nice property with alot of heritage. Staff, Ibtesam and colegue, were very welcoming and nice.
Genevieve
Beautiful hotel, checkin glitches
The hotel is beautiful and the princess suite that I booked was beautiful. It took a long time to check in and they tried to put my friend and I (separate reservations) in the same room. They fixed it but it took more time so we didn't get the break we wanted before we started our Medina tour. The spa was wonderful.
Michelle Galang
Beautiful renovated centuries old palace with spa
Amazing experience. The only thing I would change were breakfast options. Mostly bread items and not diabetic friendly.
Arthur
Beautiful place great staff
Sabina
Beautifully decorated hotel. Check in process was slow. Staff was very friendly and helpful.
Kenan
Good Riad to stay at
Michelle
Property was excellent but a sign at the corner of the lane.
We fluked finding it because we met a fellow at end of lane and he said we were in the right spot. We would never have found it !
We fluked finding it because we met a fellow at end of lane and he said we were in the right spot. We would never have found it !
Vishal
Beautiful Riad and great service. Each room is unique.
nicole
The whole riad was absolutely stunning, including the room. From the moment we arrived and entered, the staff were friendly, welcoming and helpful, and we felt we had entered a palace. I loved the rooftop terrace for breakfast and dinner. The food was the best we had in Morocco so I definitely recommend eating at the riad. The location was convenient, easy walking distance to the medina and sites but located just outside so it was quiet and easily accessible by taxi. Thank you for making our stay so special!
Sebastian
Really Nice and comfortable
Verified traveler
Riad Fes Maya was absolutely wonderful! The rooms were gorgeous and huge, and the pictures we viewed don’t do the place justice. All the art pieces and antiques make the place an artistic marvel.
The breakfast was on the roof, and it is an absolutely breathtaking view from there. The food itself was very very good, and we really enjoyed the spread of breads, eggs, jams, and fresh orange juice. We also had dinner one night on the rooftop and it was very good. I got the chicken tagine, and it was delicious, would highly recommend it.
Everyone at the riad was so kind and accommodating. The morning we left, we left before breakfast was served, and she gave us a small breakfast to go, which was very kind.
Overall, we had a great stay, and would definitely come back here!
The breakfast was on the roof, and it is an absolutely breathtaking view from there. The food itself was very very good, and we really enjoyed the spread of breads, eggs, jams, and fresh orange juice. We also had dinner one night on the rooftop and it was very good. I got the chicken tagine, and it was delicious, would highly recommend it.
Everyone at the riad was so kind and accommodating. The morning we left, we left before breakfast was served, and she gave us a small breakfast to go, which was very kind.
Overall, we had a great stay, and would definitely come back here!
sara
Amazing! Super hospitable, nice rooms, nice view from balcony.
tereen
the staff were so friendly and always around to answer any questions. the riad itself is one of the most beautiful places i’ve ever stayed. i would recommend this riad to anyone visiting Fes.
Malini
Our experience was sublime. The Riad is stunning with exquisite furniture and incredible architecture. The food was delicious and the staff were amazing. They are the most valuable treasure of this Riad. They made us feel so very welcome. We would love to be back again.
Keshi
Amazing place, great hospitality! Really enjoyed the stay! Aymane and Hamid and Sama were all super helpful. Very neat place including washroom, would definitely come back!
Kitiwan
Most courteous staff. Riad is beautiful.
Edmund
Beautiful historic building, good service
You get a pleasant surprise when you first enter the riad from the narrow street and corridor. It opens up into a beautiful foyer area. Our room was also a lovely historic room with an impressive painted ceiling. The room had everything we needed and we slept very well.
Breakfast was good and served on the rooftop in a nice room with large windows.
The service was generally very good although they did appear to be short staffed. The receptionist kept answering by phone while trying to check us in at the same time. We also found the front door locked and were unable to leave as a receptionist wasn’t at the desk.
The walk to the centre of the medina take
about 20 minutes and you will come across locals telling you certain routes are “closed” trying to get you to pay them money to show you the way. Trust your phone GPS. The hotel is near a road accessible by cars which is convenient for drop off and pick up. No need to drag cases through the narrow streets.
Breakfast was good and served on the rooftop in a nice room with large windows.
The service was generally very good although they did appear to be short staffed. The receptionist kept answering by phone while trying to check us in at the same time. We also found the front door locked and were unable to leave as a receptionist wasn’t at the desk.
The walk to the centre of the medina take
about 20 minutes and you will come across locals telling you certain routes are “closed” trying to get you to pay them money to show you the way. Trust your phone GPS. The hotel is near a road accessible by cars which is convenient for drop off and pick up. No need to drag cases through the narrow streets.
Verified traveler
Great hospitality and service, beautiful property and terrace view for breakfast. Very close to old city. Highly recommend.
Asma
Great memory
Magical riad with a great service. Bravo!
Joshua
Illustrious!
Jerrald
We loved this property! It’s our favorite accommodation on our 9-day honeymoon in Morocco.
Danielle
Beautiful! Will definitely return one day
Shah
Best Hotel in Fes
A beautiful, historic hotel that is extremely clean, we loved the decor which was grand and palatial. The Hotel staff; Khadija, Hamid and Ayman (think that was their names) were so friendly, welcoming and made our stay memorable- thank you! The hotel is close to the Medina and numerous places to eat. Overall the perfect place to stay in Fes.
Abhishek
Staff is not hospitable and argumentative. Very unpleasant and underwhelming experience. AC does not work well. Breakfast served cold. There was a man a property who said he is interior designer and will refer us for shopping. We learned it is scam and they send people to preferred shops and con then. They sold rug worth 300 dollars for 80000 dollars to someone stay away from this riad. There are several options available
MUHAMMAD
A very beautiful Riad with historical architecture. Staff and service were excellent. I highly recommend this property and will definitely come back in future
Alvaro
Nice magic place fine recepción y good orientación and general service good breakfast
KIM WO
Very Morocco style
Riad deco is full of Morocco style.
Shellina
Service and staff were excellent. I requests for a guide instead got a driver that was arranged through the hotel. He demanded for money then what I negotiated with the hotel. I found that was a complete waste of money.
Yassine
Very quiet and friendly staff
kellie
It was a nice riad- just lacked attention to details with bathroom amenities and towels.
Zuheir
Sama and Billal were absolutely wonderful. Thank you for making us feel welcomed
Joanne
This is undoubtedly a gorgeous property. The attention to detail of the facility was superb. The staff are extremely nice and accommodating. We stayed in the Royal suite which was spacious however amenities such as comfortable beds/pillows and bathroom touches were not so great. The mattress was board hard and pillows hard and lumpy. The bath/shower was not conducive to showering so the entire bathroom invariable got soaked when used. Towels were crunchy - they probably air dried them which environmentally we approve of but makes for uncomfortable toweling. All in all we do recommend this property but maybe only for a night or two. We did not make us of the spa treatments.
shiyue
We love the hotel. It decorated very well , it has a long history as an old house, and it is also modernly equipped. Sama was extremely helpful. She coordinated our tours for us .
Kazushige
staff are excellent
Venkata R
Fes Maya Riad has beautiful architecture and the service is top notch. From the delicious breakfast spread to delightfull Tagine dinners served on the rooftop with a relaxing views of sunset and the beautiful city views, it has it all and more. The people that work at the Riad, from the manager lady to the bell boys are very personal and professional in their approach.
The Manager made it so seamless in arranging us transportation, personal guided tours, hammams and any and every one of our personal needs.
we will definitely be staying there the next time we visit Fes
The Manager made it so seamless in arranging us transportation, personal guided tours, hammams and any and every one of our personal needs.
we will definitely be staying there the next time we visit Fes
MARCIA
Loved the room decor and the ambience of this 14th century palace. The staff were very attentive and helpful. Truly a beautiful stay.
Only con was the food options for breakfast were mediocre.
Only con was the food options for breakfast were mediocre.
Ryan
Excellent stay.
antonio
Pleasant stay but short staffed.
We spent 6 days during late march 2024 in this beautiful Riad,it is amazing just keeping watching the tasteful decoration everywhere.The suite was ample and well appointed.The breakfast set served everyday was basic but adequate.The food at the restaurant is good but service tended to be slow due to the fact that are only very few people working at the whole property because we never saw more than 3 or 4 multitasking people doing everything and the kitchen is far from the rooftop restaurant.The location is very good just next to one of the best entrances to the Medina.The staff members were very nice and helpful despite they were overworked.
antonio
Pleasant stay,short staffed.
We spent 6 days during late march 2024 in this beautiful Riad,it is amazing just keeping watching the tasteful decoration everywhere.The suite was ample and well appointed.The Moroccan breakfast set served everyday was basic but adequate.The food at the restaurant is good but service tended to be slow due to the fact that are only very few people working at the whole property(we never saw more than 3 or 4 multitasking people doing everything) and the kitchen is far from the rooftop restaurant.The location is very good just next to one of the best entrances to the Medina.The staff members were very nice and helpful despite they were overworked.
antonio
Pleasant stay,short staffed.
We spent 6 days during late march 2024 in this beautiful Riad,it is amazing just keeping watching the tasteful decoration everywhere.The suite was ample and well appointed.The Moroccan breakfast set served everyday was basic but adequate.The food at the restaurant is good but service tended to be slow due to the fact that are only very few people working at the whole property(we never saw more than 3 or 4 multitasking people doing everything) and the kitchen is far from the rooftop restaurant.Since it was Ramadan,also was impossible to find wine at the hotel and elsewhere.The location is very good just next to one of the best entrances to the Medina.The staff members were very nice and helpful despite they were overworked.
Susana
Wonderful stay
Our stay was wonderful, staff is incredibly helpful, especially Wara who watched for us not to overpay any driver or guide. Mama Fatimah food was very tasty and prepared to order.
Habbim was excellent as well, I highly recommend this hotel.
Habbim was excellent as well, I highly recommend this hotel.
Kent
A unique Riad, almost 750 years old. Beautiful craftsmanship and close to the Medina. Service was like we were family and accommodated every wish. Breakfast was nice in the glass enclosed terrace on the roof. Would stay again for sure!
K.
K.
Yogesh
Enjoyed our stay at this beautiful and historic riad. Guest service is excellent. Our host Wara was amazing, kind and helpful. Very convenient location. Breakfast and dinner were delicious. Would return again.
Bonnie
Beautiful finely restored centuries old palace
It was a centuries palace has been carefully restored. Beautiful mosaic all over. Huge room and very clean. Rooftop terrace has a big glass surrounded sunroom for dining. We had both dinner and breakfast there. Food was standard traditional Moroccan.
Hotel is wonderful all around but a little under staffed. We call several before arriving but were never answered.
Hotel is wonderful all around but a little under staffed. We call several before arriving but were never answered.
David
A beautiful and luxurious riad with lovely views from the rooftop terrace where the delicious breakfast is served. Large comfortable bed and huge room. The only negative for some visitors may be the location, which is a 20 minute walk through the medina from the area on the west side of the medina where most of the restaurants and shopping are located. This riad is located in a mostly residential area with few restaurants and no shopping.
Robert
Beautiful history and architect to the property. Dinner was great as well. Very clean. I would recommend
andrew
Overall stay was ok, property is nice. Location is nice in the middle of Medina so walkable distance to everything. Six of us used Hamman , really would not recommend this part at all ! You spend $85 service person worth $10 no more ! Use any local hamman instead . First of all 3 person gets only 2 person to wash you, so you dont even get one on one experience! Second staff is not professional, and not really sure what they are doing ! Girls kept on chatting, laughing and kept on leaving room . From 60 minutes you only got 10 minutes maximum per person. Third promised black sea salt mask, creams are not existing! They even used Dove shampoo to wash you :))) So for conclusion stay at Riad is nice, services offered needs really to be worked on ! 3 families of 12 ppl , December 2023
Yuta
Wara and Hamid are courteous and attentive. We had breakfast/dinner on the rooftop which was tasty/freshly made.The interior of the Riad and the room (has a high ceiling) have 14th century decour. Bathroom is spacious and clean
Also, this Riad is located in the outskirts of the Medina so it is easy access with cars, minivans etc.
Also, this Riad is located in the outskirts of the Medina so it is easy access with cars, minivans etc.
Richard
Great Hotel
Our stay at the Riad Fes Maya was amazing. It is an old building that has been upgraded with modern conveniences without destroying the cultural ambiance of the original structure. The hotel staff was very friendly and helpful, especially Wara the manager who was on duty during our stay. We arrived later in the evening, and she was there to greet us. She took the time to explain everything about the hotel and even some information related to the Moroccan culture which was fantastic since that is one of the main reasons we traveled to Morocco. Truly a lovely hotel and experience.
Katherine
This was the most beautiful and inspired place we have ever stayed. The Riad was stunning, the food was incredible and the staff were amazing.
Carlos
Riad Fes Maya is a work of art! Antiques and excellent interior design. Great location and the best service. Staff makes you feel at home: Wara, Hadid and Aimen are helpful and welcoming 24/7. Beautiful rooftop views. I recommend this Riad, the best in Fes.
Michael
Overall the hotel is very nice,
The location is ok, but if you have a driver it is fine,
The location is ok, but if you have a driver it is fine,
Zdenka
The most beautiful Riad
JIm
Riad Fes Magic.
We loved the Riad Fes Maya. It felt luxurious and from a different time and place. Our room was spacious and spectacular. Breakfast on the roof was delicious with an amazing view. We enjoyed dinner one night as well. The woman in charge was very helpful.
Ali
Beautifully ornate riad which used to be a palace, walking distance to most attractions in Fez, with very welcoming and experienced staff. Breakfast was fresh and exquisite, traditional dinner was also some of the best food we had on our Morocco trip.
Samuel
Beautiful building, great staff, close to the main areas of the medina
Location & surroundings
Riad Fes Maya
Avenue Ben Mohamed El Alaoui,12 Derb Debbagh, Fez, Morocco
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Riad Fes Maya
76 hotel photos
