Riad el Amine Fès

Morocco , Fez
FES / FEZ , Bouajjara Bab Jdid Rcif, 94.96
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75 reviews shown

2/10

Poor

31 Dec 2025

Francis

Definitely no where close to a 5 star Riad more like a 2 star. The rooms smelled putrid. Food was terrible and not prepared by someone who knows how to cook. Construction going on in main courtyard right below our room for hours including drilling, sawing, and banging - we could not nap. Night before was soccer game where locals came to watch Morocco play in African Cup - TV was in main courtyard of Riad and right below our room so again unable to rest/sleep due to screaming and tons of cigarette smoke. Reception never answered the phone - no one was in charge at the hotel. General Manger was not available despite repeated requests. Owner coincidentally was there one evening and told us that he couldn’t do anything because the general manager is in charge. This place is an absolute scam and should never be billed as a 5 star hotel when there is no service whatsoever. We couldn’t even get extra hangers. Towels and Linens are old and smelly and there are no feather pillows. We want our money back!”

8/10

Excellent

30 Dec 2025

Lacey

Good location, pleasant and helpful
Staff, clean. Rooms are a bit sterile feeling, not cozy. Had some water leaking from the ceiling. Breakfast was just ok. Had a nice rooftop bar

Partner

10/10

Exceptional

09 Nov 2025

mostafa

Zahra and ghadir were wonderful. They welcomed us. They went all out for us.

Business_and_leisure Partner

10/10

Exceptional

25 Oct 2025

Melinda

Breakfast very carb heavy. Could do with some fresh fruit and vegetable selection (salad)

10/10

Exceptional

20 Oct 2025

Michel

The staff was friendly and the Riad itself is extremely beautiful and decorated with great taste. Now, as it is the case in these types of old buildings, the acoustics makes in VERY echo. But this is normal.

Partner

10/10

Exceptional

18 Oct 2025

Farrukh

Room cleaning could be improved. No one knows how to approach the front desk.

4/10

Poor

10 Oct 2025

tariq

Hotel was overpriced beds and sheets are triable not enough lights tv never worked no front desk triabe

Leisure Family

4/10

Poor

08 Oct 2025

Christian

The hotel itself and the room are gorgeous but there is no direct street access. You must enter through a pedestrian street so no easy luggage drop. Our rooms were walk up only, and it sits near the base of a river which at night makes the whole hotel smell like a sewer.

Friends_and_family Friends

10/10

Exceptional

15 May 2025

elham

The riad itself is absolutely stunning. The staff are amazing, very professional and friendly. Breakfast was great. We had two rooms, and they were both clean and comfortable.

Leisure Family

10/10

Exceptional

04 Apr 2025

Mervet

It was great

Leisure Friends

10/10

Exceptional

22 Mar 2025

MARTHA

Beautiful

10/10

Exceptional

11 Nov 2024

Charles

Beautiful hotel. friendly and attentive staff.

Leisure

10/10

Exceptional

18 Oct 2024

Simo

Best in Fes

Amazing place, the best is Fes.

Business

8/10

Excellent

11 Oct 2024

Susanna

Staff is very helpful and accommodating! The property is beautiful!

Leisure Partner

10/10

Exceptional

10 Oct 2024

Amanda

Above and beyond, from the staff to the food. Each and ever detail was thought of and so beautifully well done. Zahara is so on top of things and the details of the hospitality were so perfect<3

Leisure Family

10/10

Exceptional

17 Aug 2024

Holly

Staying at Riad El Amine is what I imagine being a guest at a wealthy friend’s palace would be like. There isn’t formal check-in desk — just exceedingly helpful staff and terrific facilities.

The suite, the courtyard, the roof terrace, the pool — everything was so stunningly beautiful and meaningfully crafted, I couldn’t stop admiring the my surroundings and thinking how lucky we were just to be there.

Breakfast was delicious - new treats each day! And the staff - wow - we felt so looked after and welcome.

The location is good - easy to access the Medina, while also being easy to access taxis. It’s a quiet area, and we slept so well.

A wonderful stay!

Leisure Family

10/10

Exceptional

27 Jul 2024

Fidel

Staff was absolutely amazing!!!!! We had the entire place to ourselves. Kids loved the pool and the VIP attention they got from staff.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2024

Marwan

Beautiful Riad in bad area

10/10

Exceptional

21 Jun 2024

kristy

This Riad is easy to find in The Medina in Fez. They served really good food and the staff is amazing and super helpful. They also have massage and hamam on site. The rooms are amazing and they have a rooftop bar. Would definitely recommend staying here if they have availability!

Leisure Family_with_children

10/10

Exceptional

10 Dec 2023

Shatina

As an American, this was such a unique experience. The riad was absolutely beautiful. I was continually in awe. Though there is so mich history, it was modern in the way it needed to be modern. The staff were so attentive and helpful. It was such a peaceful place to be! 10/10. I visited another riad while i was there. This one was definitely better!

Leisure Friends

8/10

Excellent

18 Jul 2023

Richard

Best hotel in Morocco

More beautiful than most tourist attractions. This was the highlight of Fes. Only downside is that wifi does not reach the bedrooms.

Friends_and_family Family

2/10

Poor

14 May 2023

Verified traveler

Our credit card was showing 2 charges for the 1 night of accommodation. We had several discussions with staff and the manager but the manager was not helpful in resolving this. Staff also tried to overcharge for food we had from the bar menu when we were checking out (nearly doubling the actual cost).
The bathroom was very smelly.
No wifi available in the rooms, only in the public areas.

Friends_and_family Family

6/10

Pleasant

25 Feb 2023

Rajvee

The Riad was gorgeous and lavish. The staff who work there- Munir, Halima were amazing. The breakfast and dinner were absolutely great. The hammam was a new spa- not a true spa. While Halima was great with the scrubbing and it was fine and convenient to get the hammam in the Riad, I don’t know if it was a truly authentic. The presidential suite we stayed in was great but the two twin beds were tiny- so if booking for older kids, beware if that. The biggest issue was the manager- who was rude, unhelpful and was almost shouting at us. Turns out plenty of people including the staff know he’s terrible and it seems the owner doesn’t care to fix this issue.
I would have recommended this Riad whole heartedly but will not return here just due to him.

Leisure Family

10/10

Exceptional

14 Feb 2023

Yassin and Pele were amazing taking care of all the details and making us feel really at home

Leisure Family

4/10

Poor

10 Jan 2023

Gail

The hotel and staff are nice. We were told we would have a coffee machine but there wasn’t one. We tried several times to communicate with hotel before arrival and tried to speak to manager while there. They charged full price for friends’ room which we tried to cancel a week before. Even hotels.com couldn’t get them to communicate. Not the kind of service I have ever encountered in my wide travels.

Partner

8/10

Excellent

10 Nov 2022

Carolyn

The public areas were beautiful. It was a unique old house. Access to some of the rooms were difficult with steep steps. The food wasn't as good as we expected. The host was very helpful when we ran into problems with transportation to the airport.

Leisure Family

10/10

Exceptional

29 Oct 2022

Pratik

Yassin is a great manager and was nothing but supportive in our travels to Fez

Leisure Friends

8/10

Excellent

09 Oct 2022

Jean

Le Riad était très jolie et le personnel très accueillant. Cependant, le manque d’accès au wifi a l’étage de nos chambres était frustrant. Deuxièmement, le hammam était en rénovation. Troisièmement, a part des choix limités pour dîner, les mets n’était pas des meilleures.

Leisure Partner

10/10

Exceptional

02 Oct 2022

Sylvia

A wonderful, beautiful and amazing Riad

Just like the title says it, Riad El Amine is probably the best place to stay in Fes. Location is excellent (close to the Medina perimeter, in a very quiet location just a few steps from the bustling Medina), inside you’ll feel immersed in the magic of this beautiful country.
The food and the great service of all the Staff were the best, everybody was friendly, courteous and professional, making you feel like at home.
We will definitely come back to this Riad!
Choukran bezef!!

Friends_and_family Family

10/10

Exceptional

11 Sep 2022

mariela tumene

excellent customer service,plase was like a palace,clean,everything was espectacular

Leisure Friends

10/10

Exceptional

27 Aug 2022

Verified traveler

Very nice hotel

This was the best hotel I stayed in Morocco so far. Great service, very friendly staff, clean and close to everything

Friends_and_family Family

10/10

Exceptional

05 Aug 2022

Camille

Cet hôtel est simplement magnifique et incroyable. On se sent dans un mini palais. Les employés sont extrêmement gentils et attentionnés. Ce fut un réel plaisir de revenir à l’hôtel après nos journées dans la grosse chaleur et de pouvoir se rafraîchir dans la piscine. La nourriture est simplement succulente. Le petit déjeuner inclus vaut vraiment la peine et je vous encourage grandement à essayer le menu du souper du riad : c’est délicieux.

Leisure Partner

8/10

Excellent

16 Jun 2022

Bellal

This place is absolutely gorgeous. The facilities are beautifully decorated and the ambience is traditional but very well kept and clean. I enjoyed my stay immensely. Just a few pointers. First of all, I think it is very important to have someone trained in hospitality or customer service available for the guests at all times. On a number of occasions, the servers were also the receptionist and sometimes they did not speak English, French or standard Arabic, which made arrangements somewhat difficult. Another thing, the hotel manager was a little bit pushy when it came to selling hotel services (taxi, massage, guided tour) without a clear confirmation or explanation of expecations. Overall, good stay, but to be excellent, need to work on customer service! Thanks!

Leisure Self

10/10

Exceptional

17 Mar 2022

Phillip

Beautiful property at a great location near the entrance of the medina. Staff were amazing and extremely attentive. Highly recommended

Leisure Partner

8/10

Excellent

17 Mar 2022

Mike

Riad is beautiful, one enters a place from 1001 nights fairytale. Rooms are huge and stylishly appointed in the same Arabian palace motives. But it shows some age and needs some TLC, especially bathroom. Overall a wonderful experience

Leisure Partner

10/10

Exceptional

17 Mar 2022

Oleg

Everything good, but
For every bottle of water we asked in room hotel charged

Leisure Partner

10/10

Exceptional

06 Jan 2020

Verified traveler

Beautiful Riad near the Medina of Fes. Top service and great dining. The decor is very unique. Beautiful room (El Gali). Highly recommended for a romantic get away. One single word to describe the riad is WOW. Only down side was that there was no remote control for the tv even if we asked for it twice but in fact, we would not have watched tv too much anyways.

Leisure Family

8/10

Excellent

01 Jan 2020

Verified traveler

The ambiance was very unique and pleasing! The breakfast was good. Perhaps they could add a few more vegetarian choices to the lunch and dinner menu.

Leisure Family

10/10

Exceptional

20 Nov 2019

Verified traveler

The place is absolutely beautiful and on a very quiet street. The food is great and the people who work there are incredible

Leisure

10/10

Exceptional

02 Sep 2019

Verified traveler

The attentiveness of the staff was superb, the responsiveness of staff was superb, the venue was all that a Riad means in and near the Medina, and within the wider New Fes environs. A great stay!!!! A great experience!!!!

Leisure Family

10/10

Exceptional

11 Aug 2019

Verified traveler

Great decor, amazing staff. Nourdine was very welcoming, Zachariah was an amazing host, the hammam was great with a great massage given by Zanab.

Leisure Partner

8/10

Excellent

04 Aug 2019

Emily

Peaceful and beautiful riad

We had a lovely stay here and especially appreciated the hospitality and service from the staff (Zachariah went out of his way to make our stay perfect).

Partner

8/10

Excellent

16 Jul 2019

Verified traveler

Everything was great except the poor internet connection

Leisure Self

10/10

Exceptional

14 May 2019

Verified traveler

We had a great stay . Zacharia deserves a medal! He was the best , really made our stay pleasant and luxurious. If we needed anything he went above and beyond to make sure we received it. The place was beautiful and very Moroccan. The decor made us feel like we stepped back in time. I would recommend this riad .
Only downfall: The rooftop terrace wasn’t complete when we went.

Leisure Family

10/10

Exceptional

08 Apr 2019

Verified traveler

After an initial hiccup (loud music in the atrium at 10:30), the staff responded very well. Apologetic and interested in making it up to us, they provided us with a very good time for the next 3 days.

Leisure Family

2/10

Poor

07 Apr 2019

Verified traveler

Very beautiful but not recommended for women.

It was a beautiful Riad but I must mention my terrible experience with a certain staff. First of all, he mentioned about hashish and insisting that it's very good and he wasn't amused about that I am very strict with this matter. He kept staying around us when we were in bikinis, insisted us to get in the water when it was extremely cold. What I felt it seriously crossed a line was that he proposed us a whole body peeling in sauna. As I reckon, in Moroccan sauna, females should be naked but he repeated asking us for a whole body peeling, keep the door open and entering into the sauna without a notice, so that we were extremely uncomfortable and ashamed. Although he spoke a lot with us, he did not mention us small charges such as water, hamam fees, etc. It was not a really pleasant experience either.
Since I got extremely sensitive due to his unpleasant and offensive behaviors, I had such an insecurity during the night since he had an access to the keys.

It was sincerely beautiful and all were very kind. I have traveled all around the world during many years and this Riad was one of the most beautiful and authentic hotel. But it's sad to say that this made my trip extremely difficult and most unpleasant experience with the accommodation.

Partner

10/10

Exceptional

15 Feb 2019

Joanna

Great for a relaxing stay

Beautiful riad, delightful staff, delicious dinner and breakfast. The hamman and spa services were also great.

Partner

10/10

Exceptional

04 Feb 2019

Matthew

Very welcoming and helpful staff. The location is close to the outside of the medina, so it is easy to get to from the outside.

Partner

8/10

Excellent

25 Jan 2019

Elena

This was a great hotel to stay in Fez, Morocco. Very spacious room, which feels like a palace. Great and friendly stuff. I wish it was in a better condition though. Unfortunately couldn’t use a pool due to cold weather and a Spa / jacuzzi was only available for additional charge.

Family

8/10

Excellent

18 Jan 2019

Verified traveler

Great Location, friendly staff.

Traditional Moroccan breakfast.

Hammam was very good. A must try. A bit on expensive side.

Riads in General have the benefit of experiencing a traditional Moroccan Guest House. The Cons are, gloomy even on sunny days, poor fresh air in bedrooms, older plumbing venting and, if you visit in winter, cold.

A few more steps could make this place truly fantastic.

I would reccomend and would stay here again.

6/10

Pleasant

06 Jan 2019

Verified traveler

The room is big but the bathroom stinks... There was an awful smell of sewer from the bathroom so we had to keep the bathroom door shut. We saw the same comments from the other guests so we didnt ask for a room change.

The riad is situated in a skechy area. You need to walk at least 15 minutes from the centre of the medina. We had been approached by different strangers when we were on the way back to the riad. Not the best location I would say.

The dinner in the riad was extraordinarily expensive compared to the other restaurants in the same area, costing us about 700DH for two persons. The food quality was alright. However, it is worth mentioning that I had a dinner in Four Seasons Casablanca which costed me the same price. I felt

4/10

Poor

31 Dec 2018

Verified traveler

Although the interior is quite lovely, this riad is in a sketchy residential area and at least a 20 minute walk from anything. Staff were dismissive and unhelpful - I asked for directions and they said use the GPS on your phone. Half the lights, the tv and the toilet seat were broken in my room. You're better off staying near the Blue Gate

Leisure Friends

10/10

Exceptional

16 Dec 2018

Alex

Perfect Fes Oasis

I loved staying here. I was one of the only people and the staff went above and beyond to make me comfortable. From adjusting meal options to even offering to bring my food to my room where it was warmer. They were so lovely and I definitely recommend it. I didnt get to use the spa but did get a tour and it looked SOOO nice especially compared to all the others ive toured in riads of similar prices, so I recommend others take advantage. Every person who worked here was lovely and it was just great :)

10/10

Exceptional

14 Dec 2018

Alex

One of my favorites

SUCH amazing food and kind people and the best room!!

6/10

Pleasant

11 Dec 2018

Verified traveler

Good location, can use remodeling

Riad El Amime is located just outside the Medina in Old town. It's easy to get to with car and you don't have to drag your luggage across the many ally ways of the Medina. The Riad is pretty but needs some upgrades. I was a bit discouraged upon arriving and not having any one speak English on hand. The welcome wasn't what I expected and it was hard to even get a map with some directions. he lady that check us in was friendly and tried to help but the language was a barrier. The common areas are a bit run down and the lights are kept off so you don't feel welcome to just take a load off after a day of roaming around. The actual room is nice and spacious. Once again it can use some updating. The tub in our room was badly scuffed up, the hair dryer didn't really work but the AC/Heater and TV worked well. The gentleman in the evening spoke English and was very friendly and helped us a lot. He made us feel more comfortable. the Continental breakfast is simple and refreshing. We had dinner one night and it was good. The room dinner was served in was cold and they tried getting the fire place going but it took time. They are looking to expand and i hope they remodel the existing rooms and common areas. I liked the location as it was easy to get to the Medina and new town from here. I'm not sure I'd stay here again unless they did some upgrades.

Partner

10/10

Exceptional

23 Nov 2018

maxi

Zach was amazing, he attended to all our needs including booking a day tour for us last minute. He also arranged transport for us to go to Chefchaouen and we had a great driver Pedro who was also our own personal photographer. The Riad was very photogenic with the Pool and the food was amazing too. The price was very good and We would definitely stay there again.

10/10

Exceptional

19 Nov 2018

Jamie

We loved Riad El Amine, both for our stay and for the excellent cuisine for breakfast, lunch and dinner! Stepping into the Riad and sipping fresh mint tea immediately calms you. We found the service to be excellent! The room is comfortable, clean and well decorated, we had an excellent stay at Riad El Amine!

Partner

8/10

Excellent

20 Sep 2018

Jan

Great staff, good location

Based on our room and the rate paid, I would not recommend this Riad. However The Raid is beautiful. Staff very helpful and friendly, great service from Zacharia. However our room was not great. Bathroom lower level than bedroom. 2 Lights in bathroom not working. It took 24 hrs to fix. Bath very high off the floor, no hand rail to assist in get out. Robe had no hangers. Only one extra pillow in robe with no cover on it. TV did not work at all. Over head light in bedroom not working, hence room dark. Two beds put together and against the wall , I had to climb over my husband when I needed to get out. The only bedding on the bed were lower and upper sheet and pillows, not blanket in the room to be found. The room was 3 flights up a steep and narrow stairwell . No elevator . My husband had open heart surgery 3 years ago. I complained and was told no other rooms available. We would never have booked at this Riad if I was aware where the room was situated. This place needs regular maintenance checks . And position of that particular room should be advised when booked.

10/10

Exceptional

27 Jul 2018

William

A beautiful riad, very comfortable, excellent breakfast, good location, and, most important, very friendly and helpful staff

2/10

Poor

21 Jul 2018

salim

Lousy smelly room, awful smell of sewer in the bathroom, totally isolated and cutoff from the Médina and food atrociously expensive.

10/10

Exceptional

25 Jun 2018

Verified traveler

Amazing place to enjoy Fez. A must go back for me.

The food, the service and the staff were more than great. The bedrooms and the swimming are awesome. The only things were that some customers were having dinner until really late in the patio and woke me up several times, and that the reservation included access to the spa but I was told to pay for it once I was there. The parking area is 2 minutes walk from the place.

10/10

Exceptional

22 Mar 2018

Beautiful riad in the Medina, wonderful staff!

A beautifully restored riad in the Medina -- the carved plaster and tilework were incredible. But it was only a short walk from the parking lot. Our room couldn't have been more beautiful, and (two single women traveling together) we were so glad to have two separate beds (hard to find!)
The staff was incredible, particularly Mehdi (who is overseeing the expansion of the family hotel business) and Zacharia who seemed to be there helping us with everything morning and night. We loved coming back from a long day of sightseeing on a chilly day, to find a fire in the fireplace and mint tea and cookies awaiting us.

10/10

Exceptional

16 Mar 2018

Paul

Excellent service from check-in to dinner and breakfast and check out. Would highly recommend. Easy to get to from parking but was a little far from most sites although in the Medina.

10/10

Exceptional

13 Mar 2018

Matthias

Our best stay in Morocco

Our stay at the Riad El Amine was perfect. We enjoyed every single second. We didn't want to leave the hotel during the day. It is a beautiful place to stay, romantic, with amazing food and wine, beautiful live music and the best service you will ever find. We have been many times in Morocco but this hotel was by far the best place we have ever experienced. It has the best price quality for us. We are for sure coming back.

Partner

10/10

Exceptional

07 Feb 2018

ANTONIO

MEMORABLE.

Staff were extremely helpful. They ensured we had a wonderful time. My only comment is - they need to have better breakfast.

Family

10/10

Exceptional

04 Feb 2018

ANTONIO

IMPECCABLE.

everything about the hotel is great. Service is impeccable and staff are pleasant.

Family

10/10

Exceptional

24 Apr 2017

Klaudia

Amazing!!!!

This riad was absolutely stunning! Rooms were gorgeous, and the staff was great. Fatima the manager was so accommodating and sweet and helped us with everything from rooms to booking reservations and guides. Amazing stay I highly recommend!

Partner

10/10

Exceptional

01 Aug 2015

Saleem

Nice break in Fez!

We arrived late at night with 14 people in all including kids. Nargis the manager gave us a very warm welcome and made us feel at home. Place was beautiful, though air conditioning was not the best. Breakfast was great and everything went well. Our worries about Riad's were unfounded. Good thing about hotel.com was that they sent full details invoice and reminders compared to another web service where hotel charged lot of extras and hotel planner. Com was no where to be found.

Family

10/10

Exceptional

20 Sep 2014

Dan

A beautiful hotel which offers great meals and attentive staff.

8/10

Excellent

26 Aug 2014

Verified traveler

Beautiful palace

We did really well with this booking. Beautiful, clean and great location. One of the main requirements was for a swimming pool and although when we arrived it looked a lot smaller than the photos it served its purpose. The Riad is about a 5 min walk from the souk and place r'cif and just 10-15 dirhams for a taxi to the 'new city'. Some of the staff were excellent but could have been more helpful with suggesting on places to see and recommending tours. Generally booking through the hotel is more expensive but we didn't find the usual tour touts so we had to go through the hotel.
We also got told at check-out that we needed to pay a city tax that was not mentioned on the booking nor when we arrived so add around 3 euros per person per night to your budget.

2/10

Poor

27 Dec 2025

Denis

No recomiendo esta propiedad son unos irresponsables una dia antes de mi arribo cancelaron mi reserva la cual habia hecho con dos meses de anticipacion, dijeron que me harian una devolucion de mi pago y no lo hicieron realmente son unos deshonestos, hay que tener mucho cuidado si piensan quedarse en este Riad

Leisure Family

10/10

Exceptional

09 Mar 2025

Michel

Super Riad

Très beau Riad, bonne restauration, personnel aux petits soins, je recommande vivement

Partner

10/10

Exceptional

08 Jul 2024

sabri

einfach andere welt, der Besitzer überlässt nichts dem Zufall...
alles wird versucht perfekt rüber zu kommen,
klasse!

6/10

Pleasant

31 Oct 2023

SERGE

BIEN MAIS PAS EXCEPTIONNEL

Accueil d'arrivée très bien MAIS, service de départ nul : pas d’accompagnement à la porte et donc pas au taxi, alors qu'il pleuvait.
Le service, en général, est très irrégulier : certaines personnes sont attentionnées, d'autres pas.
Bien qu'il soit mentionné dès le 1er jour, que le téléviseur ne fonctionnait pas, il ne sera jamais réparé.

Service de hamman très bien.
Nous n'avons pas vu la piscine extérieure.
L'accès aux terrasses est limité ; elles sont souvent fermées.

L'adresse de l'hotel est très bien

Partner

10/10

Exceptional

20 Mar 2020

Verified traveler

Uns hat einfach alles an und in diesem Riad gefallen. Es ist wie in 1001 Nacht, wunderschöne Traditionelle Einrichtung, sehr nette Angestellte und ein tolles Zimmer. Sehr empfehlenswert!

Leisure Partner