Etna Sea House

Italy , Sicily
CATANIA, Via Napoli 116
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19 reviews shown

2/10

Poor

16 Dec 2025

Francesco

As a Hotels.com Gold member, I was genuinely surprised by this stay. The check-in communication was nonexistent, so I had to reach out myself just to get inside. The lighting was controlled by a single key, making it awkward for two guests, and the host was inflexible about that, telling me I should not have removed the key for the light from the entrance keys. He was also quite pushy about a four-euro tax, insisting on a wire transfer and then calling and messaging multiple times over it.

The breakfast was just a coffee and pastry at a bar, only available from 7:30 until 9 AM, which means if you sleep in, you miss it. 9 AM is too early. On top of that, at 8 AM, I was woken up by vacuum cleaner noises because they were cleaning the hallway and all the other rooms. It’s just one hallway with rooms on either side, so you hear everything. And lastly, the bed was wobbly and any movement woke the other person up.

Overall, I don’t understand why this place has such a high rating. It really wasn’t a welcoming or comfortable stay.

Partner

4/10

Poor

20 Jul 2025

Joe

Read carefully

Check in was difficult. No contact with instructions for check in. Had to call from the security door outside the building. Owner was difficult and abrasive. We booked two rooms. Both were extremely outdated. One refrigerator, which is in the halls between rooms and contained only space for items to purchase. One room had no bath towels upon arrival. Both units had mold or mildew in the showers. The location is extremely inconvenient necessitating a car to drive to anything of interest or need. The provided breakfast is three blocks away and consists of a pastry and a coffee. Despite the listing, there are no blackout curtains only transparent drapes, which allows lights from across the street shine brightly into the room at night. Please read the negative reviews before booking. Negative reviews receive vindictive, attacking, disrespectful responses from the owner. Wish we would have seen them before booking. We stayed in six separate locations during our three weeks in Sicily and this was by far the worst experience.

Friends_and_family Family

6/10

Pleasant

14 Nov 2024

Verified traveler

Check the location

This property is not near the sea nor can you see Etna, it a 6th floor apartment in a noisy town centre with limited parking and a street view. guess we should have read the description a little more closely, Aircon turned off for season so hot stuffy room at night or traffic noise keeping you awake is your choice here, lots of rules, no food allowed etc the apartment was OK for what it is, surveillance cameras in door and communal areas.

Partner

4/10

Poor

28 Aug 2024

Anish

Not suitable for family with young children, very tight breakfast timing 7.30-9.00am, which is a 5 minute walk from the accommodation which is a coffee with a sweet pastry (no other options available), refused service even if 5 minutes late. No food can be eaten or stored in the room, no fridge or kettle in the room. Also check in was 12.30pm, but had to wait until 1.30pm as the rooms were still being cleaned. Felt the owner was not very understanding with young children who explicitly stated this is not a hotel. Terrace is also very high on the 6th floor, with a short landing, which is very dizzying, with grills not safe for young children. Accommodation was clean, however note rooms are not cleaned over weekends. This accommodation is best suited to single or couple for a short stay. This is first negative review of any hotel I have visited, very disappointed and stressful experience.

10/10

Exceptional

22 Jul 2024

Julie

Very peaceful

10/10

Exceptional

01 Apr 2024

flora

We really enjoyed the included breakfast at the cafe around the corner

10/10

Exceptional

08 Aug 2022

Verified traveler

Nice accommodation

The accommodation is nice and clean. The breakfast was well prepared. The hosts are friendly. Sandro helped us to book the taxi to the airport.

Friends_and_family Friends

10/10

Exceptional

23 May 2022

Vincenzo

Good location near center,clean,staff is very friendly

Partner

10/10

Exceptional

20 Jan 2022

Orvar

What a great place to stay at.

Pleasantly surprise by this guesthouse. Very clean, comfort was top notch and the owners were just amazingly kind and caring because I was badly injured while staying there at a restaurant nearby. I definitely recommend Etna Sea House to anyone looking for a great place to stay in Catania.

Self

10/10

Exceptional

16 Sep 2025

Eduardo

Best choice in Catânia

Clean room, air condition avaiable if needed, Breakfast it s ok.
Check-in easily with simple rules just follow than

Partner

8/10

Excellent

14 Apr 2025

Viviana

Struttura facilmente accessibile e centrale. Vicinanza a negozi e ristoranti. Complessivamente buono.

Business Friends

10/10

Exceptional

10 Mar 2025

Verified traveler

Perfetto

Molto gentile. La stanza è perfetta.

Self

6/10

Pleasant

25 Feb 2025

giancarlo

La struttura nel complesso è ben organizzata, il titolare è presente, rapporto qualità prezzo corretto. Stanza fredda, riscaldamento regolato a 19,2 gradi, termostato centralizzato e quindi non regolabile in stanza . Il valore risulta così troppo basso a febbraio, il servizio colazione non è in struttura ma bisogna spostarsi a piedi per circa 100 metri. Con poco si può migliorare di parecchio, anche pagando qualcosa in più.

Leisure Partner

6/10

Pleasant

15 Feb 2024

ERIKO

のんびりと観光しながら向かおうと思っていましたが、到着時間を何回も聞かれ、観光しながらのメールのやり取りにはまいりました。また、時間を指定されたため、観光の途中で予定を変更してチェックインしに行かなければならず、その後同じ場所に戻りと、時間を無駄にしました。短い観光時間の中でそのようなやり取りに時間を取られ、もったいなかったと思っています。また、それ以降スタッフは見なかったのです（携帯チャットのやり取りになるようです）。
　部屋は広く綺麗に整えられていましたが、暖房が効かず、滞在中ずっと寒さに耐えなければならず、次の日には風邪を引いてしまいました。
　場所も観光スポットから遠く（バスで30分くらい）、不便でした。

Leisure Family

10/10

Exceptional

28 Oct 2023

Karolin

Sehr sauber und gemütlich

Leisure Partner

8/10

Excellent

21 Apr 2023

Mika

Nice and clean place

B&B place with private owned couple. Very nice owners and a nice place to stay. Simple breakfast included and rooms were spacious and clean. The owners were nice and helpful. About 25min walk distance to the Catania center railway station and all the sights in the center. Would definently recommend to others.

Partner

10/10

Exceptional

29 Oct 2022

Basilio

Molto carino, stanza ampia e pulita, zona tranquilla, proprietari gentili, buona connessione, climatizzata bene e colazione molto gradevole. Cosa chiedere di più

10/10

Exceptional

30 Apr 2022

Jean Pierre

Superbe accueil !

Nous avons passé un excellent séjour ! Merci à Sandro et Veronica qui sont des hôtes très accueillants. Le B&B est très propre.

Partner

10/10

Exceptional

08 Jan 2022

STEFANO

Persone fantastiche e disponibili... ci tornerò volentieri