Verified traveler
Sadly, we stayed at this hotel for approximately 15 minutes before leaving. The exterior reminded us of the hotel from ‘The Inbetweeners Movie’ and we felt unsafe leaving the car. The elevator clearly had some safety issues and would jolt at every floor we’d go past. Our ‘superior double’ room was 2 single beds pushed together which you could feel every spring - the worst bed I’ve ever sat on. Awfully stained carpet and curtains. Draws were sticky with dust/crumbs inside. Dirty bathroom despite it being so small. Balcony was very narrow, dirty, and had 2 mouldy plastic chairs. The only positive was the receptionist (5th July, 3pm) who was very kind and tried to refund us. My biggest regret (other than clicking the non-refundable option) is not taking photos of the state of our room to use as evidence, however we just wanted to get out as soon as possible. Very disappointed. How this scored a 9.6 on Expedia I do not know.
