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Meson de la Merced

Zacatecas · Mexico

Av. Juarez 114 Centro Historico, 114View location

8.6/10Excellent1,003 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.2/108.2
Condition8.2/108.2
Neighborhood8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Meson de la Merced

This modern hotel, renovated in 2009, is nestled in the historic city center, just steps from Alameda and Mina el Edén. The cathedral, restaurants, and bars are within a short walk, while attractions like Cerro de la Bufa and Teleferico are a pleasant 25-minute stroll.

General Leobardo C. Ruiz International Airport is easily accessible, a mere 10-minute drive away. The hotel offers 101 rooms, a restaurant and bar, a shopping area, and a tobacco shop. Guests can also utilize valet parking, event/conference rooms, safety deposit boxes, car rental, and laundry/dry cleaning services.

A 24-hour reception provides currency exchange, and a cloakroom and elevator are conveniently located nearby. Standard rooms feature two double beds (accommodating up to two adults and two children) and are equipped with satellite TV, a direct-dial telephone, Wi-Fi, a coffee maker, a hairdryer, and an in-room safe.

A private bathroom includes a shower with 24-hour hot water and essential amenities. Air conditioning and central heating ensure year-round comfort. Guests can also enjoy access to the hotel gym. A daily continental breakfast buffet is offered, along with a buffet lunch.

Read more about this hotelShow less

With a stay at Hotel Mesón de la Merced in Zacatecas (Zacatecas Centro), you'll be steps from Historic Center and Juarez Garden. This hotel is 0.1 mi (0.2 km) from Hidalgo Avenue and 0.2 mi (0.4 km) from Sierra de Alicia Park.

Make yourself at home in one of the 118 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No front desk Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. This property doesn't offer after-hours check-in. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: MXN 250.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Historic Center 0.1 km / 0.1 mi
El Laberinto Municipal Market 0.2 km / 0.1 mi
Palacio de la Mala Noche 0.3 km / 0.2 mi
Hidalgo Avenue 0.3 km / 0.2 mi
Juarez Garden 0.3 km / 0.2 mi
Sierra de Alicia Park 0.4 km / 0.2 mi
Arroyo de la Plata Market 0.4 km / 0.3 mi
Francisco Goitia Museum 0.4 km / 0.3 mi
Fernando Calderon Theater 0.5 km / 0.3 mi
El Cubo Aqueduct 0.5 km / 0.3 mi
San Agustin Temple 0.5 km / 0.3 mi
Gonzalez Ortega Market 0.5 km / 0.3 mi
Museo Zacatecano 0.5 km / 0.3 mi
Zacatecas Cathedral 0.6 km / 0.4 mi
Pedro Coronel Museum 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1997
  • Year of most recent renovation: 2009
  • Total number of rooms: 118
  • Number of floors (main building): 16
  • Number of floors (annexe): 2
  • Single rooms: 15
  • Double rooms: 85
  • Junior suites: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 27 more facilities & services
  • Visa Electrón
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • Medical service
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Gym
  • Restaurant
  • Smoking area
  • Air conditioning in Restaurant
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Meson de la Merced

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Meson de la Merced

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Meson de la Merced

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Meson de la Merced

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Meson de la Merced

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Meson de la Merced

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Meson de la Merced

8.6
Excellent
1,003 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.2 /10
Neighborhood
8.8 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
06 Aug 2026
JOSE
Breakfast was included; however, they run out of fruit, bread, beans, etc. I infor
10/10
Exceptional
05 Aug 2026
martha
The pool -which unfortunately I did not use ,looked nice and had warm water . Personnel work very hard, especially people from the kitchen to have warm food for us in the morning. Staff is very helpful. The hotel location is the best right in el centro histórico .
10/10
Exceptional
03 Aug 2026
Yesenia
Better beds they are to hard
10/10
Exceptional
29 Jul 2026
FRANCESCA
Free parking was a plus, breakfast was good and room was clean
10/10
Exceptional
13 Jul 2026
Lucero
Highly recommended look alot better in person than on the website.
Partner
10/10
Exceptional
19 Jun 2026
Ma Luisa
My mom travels every other month/year back to our hometown, Zacatecas. We always book this place because it’s right in the heart of it all. Staff is amazing, goes above and beyond. And very affordable!
Self
2/10
Poor
14 Jun 2026
Audri
The hotel building itself is beautiful and has a charming colonial style, which was the main highlight of our stay. Unfortunately, the property is in desperate need of a major renovation and update.
The furniture throughout the hotel, including the lobby and restaurant, appears extremely old and worn. It honestly made us wonder if any of it has ever been replaced. Our room felt outdated, and the bathroom was very small, making it difficult to even close the door comfortably.
We also noticed a strong sewer or drainage odor that was unpleasant during our stay. Upon arrival, we found that the bedding cover was dirty and had to request a replacement. The staff handled the issue politely and were friendly throughout our visit, which we appreciated.
The complimentary breakfast was another disappointment. There were only a few options available, very limited variety, and only one fruit choice (watermelon). There was no cereal, very little bread selection, and overall not enough choices to justify staying for breakfast. We ended up eating at a restaurant outside the hotel instead.
While the staff was courteous and the colonial architecture is attractive, the hotel needs a significant remodel, updated furnishings, improved room conditions, and a better breakfast offering. In its current condition, it did not meet our expectations
Family_with_children
4/10
Poor
13 Jun 2026
Jaime
Check-in was great, and when we got to our room, we were impressed by how nice and attractive it looked. The hotel is in a great location, so we went out to explore the area and didn't return until around midnight.

When I tried to take a shower, there wasn't a single drop of hot water. I ended up having to shower with freezing cold water, which was very disappointing.

Before breakfast the next morning, I went to the front desk to report the issue. The receptionist told me there was nothing she could do because maintenance wouldn't be in until 9:00 a.m. Having worked in hospitality myself, I felt there were other ways the situation could have been handled. For example, offering access to an empty room to shower or at least providing a sincere apology would have gone a long way. Instead, it felt like I was bothering her by bringing the lack of hot water to her attention.

To make matters worse, the hot water issue was still unresolved when it was time to leave, so I had to take a second freezing cold shower before checking out.

The room itself was nice and the location was excellent, but the issue with the hot water and the response from the front desk left a negative impression.
Partner
10/10
Exceptional
24 May 2026
Carmelita
Pool. Gym. Free breakfast. Staff is super nice and helpful. I have been staying here over 17 years. And has not disappointed. Very close to many shopimg store it's the downtown in zacatecas
Friends
10/10
Exceptional
14 Apr 2026
Celene
Room need better furniture, staff is efficient, breakfast need variety, parking 10/10!!
8/10
Excellent
04 Apr 2026
Enrique
El desayuno muy rico,
Friends_and_family Family
8/10
Excellent
30 Mar 2026
Yara
Great location, real breakfast, gym and pool
Family_with_children
8/10
Excellent
29 Mar 2026
edgar
Good breakfast
Family_with_children
10/10
Exceptional
28 Mar 2026
Gabriela
Muy limpio y cómodo
10/10
Exceptional
27 Mar 2026
MA
The breakfast is very good and delicious
Friends
10/10
Exceptional
26 Mar 2026
Jose
Housekeeping is excellent homemade food. Very tasty.
Family
10/10
Exceptional
25 Mar 2026
Michelle
Clean room, great location, historic hotel, secure parking
Partner
10/10
Exceptional
07 Feb 2026
CONCEPCION
Todo muy bueno la comida el personal muy limpio muy centrico
Leisure
4/10
Poor
06 Jan 2026
Eric
Location was great and hotel building was interesting, but otherwise not a great experience (even considering the hotel's 3 star status).
Leisure Partner
2/10
Poor
05 Jan 2026
Teodoro
Well no towel of any king at the room bad experience
10/10
Exceptional
04 Jan 2026
Adan Pinedo
Muchas gracias por todo
10/10
Exceptional
03 Jan 2026
Martin
Todo bien
10/10
Exceptional
30 Dec 2025
Ana
Todo muy bien personal amable, recámaras limpias.
6/10
Pleasant
29 Dec 2025
Eloy
Limited variety and the flavor wasn't the best, nothing for kids
Leisure Family
10/10
Exceptional
28 Dec 2025
Ana
Great
10/10
Exceptional
25 Nov 2025
JOSE GUADALUPE HERNANDEZ
Clean room. Very nice view to a garden and bufa view. Kindly staff. Close to Alameda and centro
Leisure Partner
8/10
Excellent
14 Nov 2025
Jesus
Las habitaciones ya necesitan una remodelación
Leisure Self
10/10
Exceptional
29 Oct 2025
MARIA DE MONTSERRAT
Súper céntrico, excelente ubicación y el estacionamiento perfecto. Todo muy limpio y todos muy amables, lo único que podría mejorar es el desayuno. Excelente opción para vacacionar.
10/10
Exceptional
20 Oct 2025
Mariam
Poor quality of food
Leisure Family
10/10
Exceptional
27 Sep 2025
Tara
Great staff and a lovely room.
Only thing that was not great was the parking. Tight to drive around with all the pillars. Nothing they could do about it, but strangely constructed!
Leisure Partner
6/10
Pleasant
16 Sep 2025
Alejandro
Is little old and a lot of noise but it’s ok the price and great location
Leisure Family
10/10
Exceptional
16 Sep 2025
Sergio

Nice and inexpensive

This is a nice and inexpensive downtown hotel, short walk from all the major spots downtown.
The rooms were fairly clean and nice. We had a really nice view, of the courtyard behind and the mountain.The free breakfast was nice and the service was great.
Partner
10/10
Exceptional
14 Sep 2025
Anyelo
Love it
6/10
Pleasant
14 Sep 2025
Maria
Location is very convenient.however,
Property needs upgrades in their bedding and furniture.
They need to be flexible in refunding payment when flight cancellation occurs due to airline mechanical problems.
Business_and_leisure Family
8/10
Excellent
26 Aug 2025
Irma
The location was a perfect; walking distance to all; beds were harder than I prefer. But it as clean and comfortable.
Leisure
10/10
Exceptional
13 Aug 2025
Andrea

Cinco Estrellas

Está localizado en muy buen lugar muy cerca del centro de Zacatecas. Muy bonito hotel, limpio y cómodo.
Friends_and_family Family
10/10
Exceptional
07 Aug 2025
Hector
MUY BUEN LUGAR PARA HOSPEDAJE
Leisure Family
10/10
Exceptional
30 Jul 2025
Jesus Mario
Excede la relación precio - servicio. Muy buen hotel. Gracias.
10/10
Exceptional
18 Jul 2025
Martha Suheid
Me like
10/10
Exceptional
08 Jul 2025
Alejandro
En el centro historico, buen lugar para caminar a cualquier parte, muy amables y buen precio. Muebles rústicos pero excelente para llegar y descansar.
Business_and_leisure Family
4/10
Poor
17 Jun 2025
Cindia
Bad smell, toilet flushes up and spills, stained sheets
Leisure Partner
6/10
Pleasant
15 Jun 2025
Cindy
Room didn’t smell good sheets were stained
10/10
Exceptional
01 Mar 2025
Héctor A Luis
Staff very friendly!!!
2/10
Poor
23 Feb 2025
gerardo
No sirve el elevador de hace más de un año.

Es muy triste ver como batallamos todos los huéspedes y el personal con el elevador descompuesto.

Los dueños no hacen nada por componerlo ya que es muy necesario porque es un hotel de varios pisos.

El personal es muy amable un 10 para ellos.

Y un Tache para los dueños por no arreglar el elevador.
Family
10/10
Exceptional
23 Feb 2025
hector
Clean
Leisure Family
10/10
Exceptional
17 Feb 2025
Emmanuel
The DownSide was that the pool was Out of Service…
Partner
8/10
Excellent
08 Feb 2025
Darryl
i love and respect the old building and understand the work that goes into upkeeping a building of that age. The staff was wonderful, clean rooms. too many people overlook the charm of old hotels because of price and waste money on superficial material things. clean rooms, comfortable bed, friendly staff, amazing breakfast what more do you need
Leisure Self
6/10
Pleasant
24 Jan 2025
Monique

Nice stay

It was clean staff was friendly and helpful and the beds were comfortable. Shower was hot TV and Wi-Fi worked. The only thing I was disappointed was the pool was out of service and my children and I really wanted to go for a swim, but I didn't like how it was in the center of downtown Central so it made it easy to walk around.
Friends_and_family Family
8/10
Excellent
08 Jan 2025
Jose g
Nice and big room,, 👍 good breakfast.
Leisure Family
10/10
Exceptional
27 Dec 2024
Alejandra
.
Leisure Family
6/10
Pleasant
15 Dec 2024
Julian
Had to go to the front desk 5 times just to get a remote control for the tv setup in our room, other than that everything was ok but that part was really irksome
Friends_and_family Friends
10/10
Exceptional
13 Dec 2024
Verified traveler

Great experience!

Excellent service! The breakfast could improve.
Self
10/10
Exceptional
11 Dec 2024
EDGARD
Friendly and attentive staff
Leisure Family_with_children
10/10
Exceptional
03 Dec 2024
hector
Very clean and staff friendly
Leisure Partner
10/10
Exceptional
14 Nov 2024
Héctor
Staff very friendly and helpful easy access to shopping!! Clean sheets everyday..
Business_and_leisure Partner
10/10
Exceptional
12 Nov 2024
Tracey
The staff was excellent and very accommodating
Business_and_leisure Self
8/10
Excellent
05 Oct 2024
Jose
Good overall.
Leisure Partner
8/10
Excellent
19 Aug 2024
Sobeida
Nice!! hotel, in downtown Zacatecas very recommended for family travel
Leisure Family_with_children
2/10
Poor
05 Aug 2024
Esmeralda
No había agua caliente para nada, vine con mi esposo y la dejamos correr por 15 minutos y seguía helada, en realidad el cuarto no tenía mucho estaba un poco vacío. No se si debía tener pero en el cuarto no había ni plancha ni secadora de pelo. Habíamos apartado una habitación standard con doble cama y cuando la recepcionista nos entregó el cuarto no nos preguntó que tipo de habitación queríamos. Más bien ella simplemente nos dio la llave y cuando llegamos al cuarto nos había dado una habitación con una sola cama y la habitación estaba muy pequeña, no había mucho espacio para movimiento. Entonces teníamos que regresar para bajo para pedir la habitación que habíamos apartado desde el principio.
Leisure Partner
10/10
Exceptional
04 Aug 2024
Maria
Good
Leisure Family
10/10
Exceptional
26 Jul 2024
Jose manuel
Excelente
Business Self
8/10
Excellent
25 Jul 2024
Rosina
Good location, clean rooms, good breakfast, nice staff and good price
Leisure Family
8/10
Excellent
20 Jul 2024
Verified traveler
I picked this hotel because breakfast was included. However, once I was checking in, they informed me that I had to pay extra for the kids breakfast.
Friends_and_family Family
8/10
Excellent
09 Jul 2024
maria
The room was spacious but you can hear everything. I was right by the elevator so would also hear every time the elevator came up or down. Took them a day to come fix the fan after several calls. But was in a good area over all.
Leisure Family
10/10
Exceptional
28 Jun 2024
Cesar
This hotel is amazing, its like old fashion Hacienda, its a different experience!! Its located in downtown and everything is within few minutes walking, the view at night is amazing.
Leisure Family
10/10
Exceptional
19 Jun 2024
Galia
My mother stayed here and she absolutely loved it. It’s her home town and I loved how I knew she was safe at this locatopm
Leisure Self
10/10
Exceptional
10 Jun 2024
Gerardo
Staff members were very friendly, breakfast was great and our rooms were ample and clean.
Leisure Family
10/10
Exceptional
09 Jun 2024
Gerardo
Great place!!!
Leisure Family
10/10
Exceptional
06 May 2024
Victor
The Hotel has everything I need to enjoy the city of Zacatecas... I will definitely stay at this Hotel again in my next trip to the city of Zacatecas...
Leisure Family
6/10
Pleasant
20 Apr 2024
Gustave
Hôtel situé au centro ,bruyant.
Nous avions une chambre vue sur le parc,bruyant avec des jeunes qui faisaient la fête jusqu’au milieu de la nuit .
Déjeuner correct.stationnement intérieur.
Partner
10/10
Exceptional
24 Feb 2024
Laura
Staff was super nice food that was included delicious walking distance from downtown
Leisure Friends
6/10
Pleasant
16 Feb 2024
Carlos
The bed was firm, the Wi-Fi worked well. The staff was friendly and helpful. The breakfast had a good selection of sliced fruits but the hot selections were absent of protein and high in carbs. For US$40 I got a comfortable room for 4 NOT overlooking the atrium.
Leisure Self
2/10
Poor
31 Jan 2024
Pedro
One word: awful.
Nothing was working on the property. And the room was even worse. The ceiling lights did not work; the AC unit was broken; the night table lamp was broken the
Leisure Self
10/10
Exceptional
22 Jan 2024
Vivian
Big rooms, big beds and close to the city center. Would stay at this hotel again. Great price, nice hotel, good service.
Leisure Family_with_children
4/10
Poor
03 Jan 2024
Florencia Vianey
I’ve stayed in this hotel multiple times before, but this one was disappointing. The elevator doesn’t work properly and the time that you need to wait for it it’s too much.
The heater on the rooms wasn’t working which was awful, considering that the weather was between -1 to 4 Celsius grades at dawn.
In the bathroom there was only shampoo and soap but no Kleenex, it was never replaced.
Leisure Family
10/10
Exceptional
29 Nov 2023
guadalupe l.
Very convenient and breakfast was delicious and especially the price
Leisure Friends
10/10
Exceptional
17 Sep 2023
gerardo
El servicio y limpieza estuvo muy bien por parte del personal.

Los dueños tienen mucho dinero y no pueden componer el elevador.

Todos los huéspedes tuvimos que usar mucho las escaleras.

Los empleados de limpieza tienen que subir y bajar escaleras todos los días, porque no funciona el elevador.

Estuvimos 4 días y nunca lo arreglaron, además ya tenía tres semanas sin funcionar.

Muy mal por los dueños.

El servicio de recepcion y limpieza estuvo muy bien
Leisure Family
4/10
Poor
04 Sep 2023
Blanca
El edificio se miraba sucio y desatendido. Solamente tenia un shampoo pequeño la habitacion. Pedi otro y nunca llego. La plancha que nos llevaron a la habitacion estaba rota y sucia. No pude usarla. El hotel no esta mal, solo necesita un poco de atencion a su presentacion. Gracias.
Leisure Friends
10/10
Exceptional
11 Jul 2023
Nataly
The employees were amazing the service they provided has been one of the best as they went above and beyond! They are very friendly and welcoming!!
Leisure Family_with_children
10/10
Exceptional
22 Feb 2023
Griselda
Todos son super amables y el hotel esta super centrico y unas cuadras de la mina del eden ♥️
Leisure Friends
10/10
Exceptional
02 Jan 2023
Verified traveler

Amazing place to stay

The staff is amazing, very courteous and helpful. When ever we needed things such as extra towels, they were sent pretty fast. The hotel is on the older side, but it’s always clean, the rooms could use a small fridge and microwave. It does have air conditioning and heater. It’s conveniently located with in walking distance of local markets, churches and historical sites. On site, secured parking. Overall an amazing place to stay.
Friends_and_family Family
10/10
Exceptional
27 Dec 2022
Vanessa
They took care for us like family the cleaning lady is so sweet the older man night guard just the most beautiful soul
Friends_and_family Family
6/10
Pleasant
25 Dec 2022
Laurel
This hotel is all about location and price. It has a good breakfast buffet and the waiters are nice, prompt and friendly.
However, since we stayed for 3 days in December, it was VERY cold in our rooms (esp at night) and no heaters in the rooms. Also the wifi never worked. We had no service inside the hotel (we all had telcel phones).
The people who work there are friendly and nice.
Business_and_leisure Friends
10/10
Exceptional
19 Dec 2022
Lauro
It’s a pleasant place to stay
Leisure Family
10/10
Exceptional
25 Nov 2022
David
Really nice layout with a large covered centre courtyard, lots of seating and a small cafe. Underground secure parking. Fabulous location- walk to everything, yet easy to get out of downtown core early in morning back on highways. Would strongly recommend
Leisure Partner
8/10
Excellent
22 Nov 2022
Karla
The hotel staff were always friendly and courteous.
I would recommend the hotel administration, investing in new towels and bed clothes. Even though they were clean, we did not feel really comfortable using frayed towels.
Leisure Family
10/10
Exceptional
03 Nov 2022
Mireya
The views from the property are phenomenal!! I got a little balcony with my room and I just look out my window forever.
Leisure Family
6/10
Pleasant
16 Jul 2022
Maria
The pool was never accesible as promised.
10/10
Exceptional
02 Apr 2022
Fortunato
Well centralized. Near downtown.
Leisure Family_with_children
8/10
Excellent
02 Dec 2021
Ruth

hotel buena ubicacion

Esta bien ubicado el hotel aunque las instalaciones ya estan viejas, funciona para lo que se ocupa
Friends_and_family Family
10/10
Exceptional
15 Nov 2021
Carla LETICIA
Hotel is very clean. Location is great walk in distance of downtown. You don't have to worry about parking they have their parking spot. Breakfast was good. Customer service excellent.
Leisure Friends
8/10
Excellent
21 Oct 2021
Fermin
Hotel and location is great. Front desk staff didn’t were rude.
Leisure Self
10/10
Exceptional
10 Sep 2021
Maria
Overall great stay, second time visiting will definitely return.
Leisure Family
8/10
Excellent
08 Aug 2021
Verified traveler
Very close to banks, the Cathedral, and the downtown area.
Business Partner
10/10
Exceptional
25 Jul 2021
Verified traveler
The hotel was pleasant, the parking lot is under the building. The free continental breakfast was good too, the lobby had a nice outdoor feel really nice.
Leisure Family
10/10
Exceptional
25 Jun 2021
Verified traveler
AMAZING. I can't rave enough about location of hotel, service, staff, delicious complimentary breakfast. Everything is perfect about this hotel. I stayed 2 nights, left to another city and came back to Mezon. I will definitely love to come back to visit.
Leisure
8/10
Excellent
15 Jun 2021
Verified traveler
N/A
Leisure Partner
10/10
Exceptional
08 Jun 2021
Verified traveler
The best thing about this property is the location. The hotel needs a renovation asap. And the staff needs more training in customer service.
Leisure Self
6/10
Pleasant
04 May 2021
Octavio

No mencionan que el restaurante y el bar están cer

El A/C muy ruidoso y sin funcionar.
Habitaciones sin a/c debido a que no consideran necesario
Self
8/10
Excellent
21 Mar 2021
Verified traveler
Muy bonito hotel, cómodo y buena ubicación; a la habitación le falta un poco de iluminación y el baño no estaba del todo limpio.
Leisure Friends

Location & surroundings

Meson de la Merced
Av. Juarez 114 Centro Historico, 114, Zacatecas, Mexico

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Meson de la Merced

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