Hotel Bed & Business

8/10

Excellent

15 May 2026

Maryam

Breakfast was very good

Toilet very small and fixtures outdated
Sink didn’t drain

Otherwise, location is excellent and a good Hotel overall

Self

10/10

Exceptional

14 May 2026

Donna

So impressed with this hotel! Location was excellent steps from the British Museum, tube stations, a lovely park, and dining options. I was in a single room and the bed was very comfortable and the room was clean and very quiet at night. The staff were so friendly and helpful. I felt so welcome. The breakfast was way more than I expected and the breakfast area is charming with a lovely view over a garden courtyard. No suggested improvements!

Self

10/10

Exceptional

12 May 2026

Eugenia

I didn’t use breakfast, but bar menu was great

Self

8/10

Excellent

11 May 2026

Carl

Didn’t eat

10/10

Exceptional

11 May 2026

Jennifer

Wonderful and central place to stay.

8/10

Excellent

10 May 2026

Joy

Breakfast menu was good, staff were exceptionally helpful and friendly.

Friends_and_family Family

6/10

Pleasant

09 May 2026

Edward Noboru

Stayed in April 2026. Dated 60's hotel

Clean and tidy but 60's size small rooms and old fixtures.
No room air conditioning so you need to keep the windows open to keep the temperature down.

We had a Garden view room and it is fairly noisy with music, outdoor conversations, and a constant sound of running water 24/7 from the two fountains below.

Rooms x33 and x01 are next to the elevators. They are noisy with alot of clanking until after midnight.

No bathroom fan so again open windows.
Strange toilet flush but eventually works.

Breakfast buffet is good with a full English breakfast.

Service is lacking.

Will opt for a more modern location next time.

Family

10/10

Exceptional

09 May 2026

Jeanette

I loved everything about the property, including my room. Staff were very attentive and polite.
I had the breakfast option, but personally found it too bright and loud so I didn’t stay long for breakfast. I travelled solo, so I felt like a stuck out amongst the other guests.
Otherwise, I would absolutely stay again!
Will be recommending to others!

Self

8/10

Excellent

07 May 2026

Sarah

Overall the hotel was great. The staff were friendly, the room was clean, and it’s in a fantastic location. However, there are few things to be aware of. If your room faces the main road, it will be very loud and bright until at least midnight (later on weekends). The blackout curtains do a great job at blocking the light from the street, but this causes the room to become stuffy very quickly since the windows are the only form of ventilation. It was not a surprise to me that there was no air conditioning in our room so my expectations were set, but it was a major issue for my travel partner. Additionally, the only water refill station is in the lobby and no carafe is provided in the room. Because of this, it was much more convenient to buy a pack of water bottles for the room which unfortunately created more waste. And lastly, I found it odd that our beds were on wheels. This may not be the case for all rooms, but if you stay here and have a bed on wheels - be prepared to stub your toe multiple times daily. It definitely isn’t a deal breaker, but was incredibly annoying. Despite the things mentioned above, I would 100% consider staying at the Bedford Hotel again and would recommend it to anyone I know traveling to London.

Friends_and_family Friends

10/10

Exceptional

07 May 2026

T Sherry Lynne

Breakfast menu was good, yet average.

8/10

Excellent

06 May 2026

Jen

Great reception staff, better than expected for the price and star rating

10/10

Exceptional

04 May 2026

Timothy

All good. Can’t say a bad word about the place.

10/10

Exceptional

04 May 2026

Ian

I've stayed here before, it suits what I need from a central London Hotel, clean, comfortable, and central to most of the places I visit. Would highly recommend.

Self

10/10

Exceptional

03 May 2026

LuAnn F

Will definitely stay here again! No complaints. Great location, too.

Friends

10/10

Exceptional

03 May 2026

james

The staff were lovely espesialy SAAD who was exellant went out of his way help couldn’t thank him enough

Partner

10/10

Exceptional

01 May 2026

Filemon

Excellent hotel and location near the British Museum. The staff is very courteous and helpful. Select rooms facing garden for quieter stay. No AC but not needed most times of year.

10/10

Exceptional

30 Apr 2026

Maria

The room had a garden view ( it cost more) but it is worth it.
However, the room was too hot and next to our room there was work done in the morning remodelling/ refurbishing another room.

The staff is very very nice and helpful and that makes a difference.

Partner

10/10

Exceptional

30 Apr 2026

Filemon

Great hotel in central London near multiple train and underground stations. Several early morning breakfast places nearby such as Pret and Costa. British Museum is 10 min walk. The spring was an ideal time to visit as temps are cool all day. Note if you come in summer there is no central air.

10/10

Exceptional

30 Apr 2026

Rebecca

Clean, beds were super comfy, staff were lovely. I recommend it.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Dean

Ok

Self

10/10

Exceptional

27 Apr 2026

Andrew

nice (but small) rooms, very clean. great location. didn’t have breakfast. very convenient to central london / queen mary’s.

Self

10/10

Exceptional

27 Apr 2026

Tracy

Nice hotel in good location.

Partner

10/10

Exceptional

26 Apr 2026

Chimdindu

Great stay with great staff. The lack of an iron or fridge may be jarring but you can request these at the front desk. Everyone was friendly.

Self

10/10

Exceptional

25 Apr 2026

Hallie

Comfortable hotel in a great location. Rooms on the garden side of the hotel are quiet despite being on a relatively busy street. Easy to walk to from both the Tottenham Court Station (Elizabeth Line) and the Russell Square Station (Piccadilly Line) so easy to get to from Heathrow.

10/10

Exceptional

24 Apr 2026

Paula

We love this hotel and the neighborhood. So many good places to eat nearby and a lovely garden back of the dining room. We’ll be back in the fall.

Partner

4/10

Poor

21 Apr 2026

ANGELIQUE

The breakfast selection was satisfactory. Many of the cooked foods were luke warm. Nothing could be kept hot.

The staff were unaware that I had paid for my breakfast in advance with booking. I had to pay again and ask for a refund. They were unwilling to give an instant refund. Until management was called in to resolve their booking system failure.

Hotel staff were not particularly helpful or pleasant.

Noisy hallway in the early morning with loud chatter from other customers.

10/10

Exceptional

20 Apr 2026

Tom

My wife and I absolutely love this hotel. The room was perfect. Clean and everything we needed was there. We faced the garden and it was peaceful. You couldn’t hear the busy city around you. The only thing we heard were birds and the ambulances that would go by. This hotel is within walking to everything we needed. I can’t sing their praises enough! Perfect way to start our British vacation :)

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Thomas

Did not try the bar or breakfast. The rooms are clean, adequate storage. Comfortable beds.

Friends_and_family Friends

10/10

Exceptional

16 Apr 2026

ELVIRA

Great location, everything is clean. The water pressure and temperature at the shower is great!
The restaurant has a beautiful view, coffee is great, you'll find fruit and everything that you need for your own version of an English breakfast.
Everyone at the front desk were really helpful, they helped me and made my stay and trip so much better.

Self

10/10

Exceptional

15 Apr 2026

Martin

Idea location and parking available

10/10

Exceptional

15 Apr 2026

Sarah

Nice garden view from room. Otherwise would have been overlooking Southampton Row main road. Very quiet despite central location. Lots restaurants around and Covent Garden just 10-15 min walk.

Self

10/10

Exceptional

13 Apr 2026

Neil

On a busy rd but they quieter rear rooms overlooking hotel garden with small fountain pool ordained with lovely plants . So peaceful & tranquil on the back .Front office staff are so welcoming & so quick trying to find room ready

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

Claudia

My favorite hotel in London. I always stay here when I’m in London. Love the area and proximity to everything one wishes to visit. I highly recommend it.

Self

8/10

Excellent

10 Apr 2026

Tom

Rooms are a bit tired but everything else is spot on. Very friendly staff apart from one guy at breakfasts who acts like he have owned this place. Good breakfast selection thou. I'll come back definitely.

Business

10/10

Exceptional

10 Apr 2026

Andrea

Lovely hotel. Very clean , nicely decorated. Rooms are a good size. The garden view room was lovely and very little noise from the nearby streets could be heard .Breakfast was nice, lots to choose from. Nice bar area, especially being able to sit outside in the beautiful garden. Staff were great and very polite. The hotel is in a great location. I would definitely stay here again.

10/10

Exceptional

09 Apr 2026

Marcelo

Great hotel at great location very close to main attractions in central and west London.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2026

Kathleen

Staff were very professional well mannered and very well dressed. Service was quick.

Self

10/10

Exceptional

07 Apr 2026

ELIZABETH

We were in town for only 3 days and the staff was always friendly and helpful. They made wonderful suggestions regarding restaurants, getting transportaion, and ssisted in

10/10

Exceptional

07 Apr 2026

Kaisu

Bra centralt läge. Trevlig personal. Bra frukost. Rymligt rum.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

bianca

The room was ready when we arrived and the front desk employee made some suggestions for sightseeing. The hotel is conveniently located near Russell Square station and has a few bus stops nearby making it easy to reach all the popular spots in London. The British museum was in walking distance. It was great for what we needed while in London.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Rafael

Staff was nice, good hotel if you dont plan to spend your time exploring the city.

Self

8/10

Excellent

04 Apr 2026

Colin

This was a good hotel in a good location in London, for a very reasonable price. The room was big on amenities, and we didn't realize there was no air conditioner there, but then again we really didn't need it in March. The staff was very helpful. The room was a little smaller than what we thought we were getting viewing the photos online, but for the price we didn't mind. I would recommend this hotel as long as you are trying to \"keep it simple\" with size vs a good location & price.

Friends

6/10

Pleasant

03 Apr 2026

Jeffrey

Very tiny room, coffee was just instant coffee and no refrigerator in the room was disappointing.

10/10

Exceptional

02 Apr 2026

Rajat

Great hotel

8/10

Excellent

01 Apr 2026

lizabeth

The room was very nice. Ours looked out over a lovely courtyard (which was especially good because the street itself I did not love. Very busy with fast food and souvenir shops). Separate toilet and shower, which is great. The bar downstairs was outrageously loud both (week)nights we were there. Like college-bar-loud. But the room was quiet. The location is very close to the British Museum and Underground stations. Not very impressed with the breakfast, but not terrible (and not included).

Friends

8/10

Excellent

29 Mar 2026

Brian

Excellent breakfast

10/10

Exceptional

29 Mar 2026

Kelly

Beautiful property and amazing staff!

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Jordan

Great location, perfect place to rest

Family

10/10

Exceptional

27 Mar 2026

Daniel

Great breakfast, centrally located.

8/10

Excellent

27 Mar 2026

Theresa

Noise level (single room next to elevator) fluctuated. Very noisy when windy plus easily overhear neighbors. Recommend earplugs. Breakfast staff nice and food quality decent with plenty of fresh fruit.

Self

10/10

Exceptional

27 Mar 2026

MUJI

clean room, breakfast

8/10

Excellent

27 Mar 2026

Stephen

Reception lady was warm and welcoming , Breakfast was to a very high standard with again great staff .
Location wise being close to Russel Square with all its going on.
Rear garden will be a delight in the summer .

Business

8/10

Excellent

26 Mar 2026

Camila

Very good for solo travelers, I’d say. The walls are very thin, incredibly thin, but again, if you’re traveling solo, I don’t think this is a huge issue. The staff was lovely, so was the view. I wish the bathroom was ventilated, or a tad roomier, because I had an incident with the steam from my shower setting off the fire alarm. A member of the staff had to come into my room to check that everything was okay while I was wrapped in only a towel, soaking wet. Embarrassing, but understandable. It’s just something to keep in mind, I suppose! Good overall.

Self

10/10

Exceptional

26 Mar 2026

Myriam

Very quite place . No noises . Clean

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Julie

Excellent two day stay while supporting a family member in the nearby hospital. Reception staff are so thoughtful and helpful.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Michelle

The highlights were the garden view from my room and the friendliness of the staff

Self

4/10

Poor

24 Mar 2026

Inci

Staff are lovely, the hotel needs major updates. If you’re traveling in the summer, beware! There’s no air conditioning ☺️

Family

6/10

Pleasant

24 Mar 2026

Roald

Expected waterbottle in the room - missing, - had to buy in the bar - about 5 pound. Only one chair in the room and no table. Was space for two chairs and a table next to the bath wall. No shoe rack - old men need one.
Otherwise very good!

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

Richard

An excellent, relative spacious hotel centrally located in Holborn with amazingly helpful staff. Siobhan was especially helpful, providing assistance on traveling to Cambridge and suggesting a fun personal tour for myself and my college age son that I wouldn’t have otherwise known about,

Family

8/10

Excellent

23 Mar 2026

Daisuke

Nice and clean hotel with reasonable price and close from the theater district in West End. Perfect for solo trip. Breakfast is good too.

Self

8/10

Excellent

23 Mar 2026

Jenny

Breakfast was quite basic, staff was nice and helpful. Wifi worked ok, not the fastest. Room was 90’s style, neat but dated. Nice views to the garden.

Self

10/10

Exceptional

23 Mar 2026

Johanna

Clean room and nice area

Friends_and_family Friends

10/10

Exceptional

20 Mar 2026

Sara

The beds were really comfortable The location was excellent

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Cecilia

Nice location close to British Museum.

Self

10/10

Exceptional

11 Mar 2026

Katy

Staff were all very friendly and helpful. Clean room with nice view, excellent breakfast buffet.

Friends_and_family Friends

10/10

Exceptional

11 Mar 2026

Greg

Great location and cost.

10/10

Exceptional

10 Mar 2026

Daniela

Perfect location with several restaurants and shops nearby, Close to two tube stations and walking distance to areas like Covent Garden and Soho.

Friends

10/10

Exceptional

10 Mar 2026

Mary

Everything was excellent. I particularly liked the staff and especially enjoyed talking with a woman at the front desk about theatre.

Self

10/10

Exceptional

10 Mar 2026

Georgina

I would recommend this hotel as it is centrally located to all the attractions in London

Self

10/10

Exceptional

09 Mar 2026

Jose

I was here only for a few hours in between trips from Glasgow to Paris. What I liked the most was that this place was conveniently located near the British Museum and very near St Pancras train station.

Self

8/10

Excellent

08 Mar 2026

Norman

Well located hotel. Our garden view room was quiet as requested. The staff was efficient, welcoming, and helpful. We would stay there again.

10/10

Exceptional

05 Mar 2026

Braden

A hidden gem right in the heart of the city- close to nearly everything, it is a beautiful building full of kind and friendly people who go to extraordinary lengths to ensure your stay is the best it can possibly be.

10/10

Exceptional

04 Mar 2026

Jessyca Michelle

Cute, garden themed hotel, located in an area where its easy to get anywhere in London easily. Room was clean and comfortable, and having a bathtub was lovely on nights where the day was spent walking. Staff were friendly snd attentive.

Self

10/10

Exceptional

04 Mar 2026

Jonathan

Hotel room very clean and comfortable.
Staff friendly and welcoming.
Breakfast very good, plenty of choice for food and drinks, hot and cold.

Partner

8/10

Excellent

03 Mar 2026

John

Plenty of shops and restaurants nearby.

Self

8/10

Excellent

02 Mar 2026

Neil

Lovely welcome by the front desk staff & pleasant stay .

Self

10/10

Exceptional

01 Mar 2026

Ramin

Great 3-Star hotel in the heart of London for a very reasonable price! The only problem is that they do not have air-conditioning. But that didn’t bother me because I was there in January.

Partner

10/10

Exceptional

28 Feb 2026

Martine

Room was spotless and staff was extremely friendly and helpful. Highly recommend

Partner

10/10

Exceptional

28 Feb 2026

Sarah Fabian

Clean room, helpful staff, wonderful location

Partner

8/10

Excellent

23 Feb 2026

Yuki

The hotel was within walking distance of the nearest station and in a very convenient location for accessing the city center. The room was relatively spacious, and I had a comfortable stay

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Deborah

Staff were friendly and welcome, room very clean and amenities as expected, good location.

Friends_and_family Friends

8/10

Excellent

22 Feb 2026

Neil

Clean room in a central location

10/10

Exceptional

21 Feb 2026

Virginia Gay

Clean room, Comfortable bed, view of gardens , good location!

Self

10/10

Exceptional

19 Feb 2026

Shriram

Terrific location, excellent staff, lovely hotel. Got everything I expected and more, and with a great service.

10/10

Exceptional

18 Feb 2026

Kathryn

This is such a lovely hotel which is conveniently located for the tube, British Museum, shows, food and drinks. The reception staff were so nice and friendly. Would thoroughly recommend.

Family

10/10

Exceptional

18 Feb 2026

Ramin

Three star hotel in a very desirable location

10/10

Exceptional

17 Feb 2026

Nina

Clean rooms!

Friends

10/10

Exceptional

14 Feb 2026

Isabel

Nice Clem rooms

Friends_and_family Family

8/10

Excellent

12 Feb 2026

Sarah

-

Business Self

10/10

Exceptional

11 Feb 2026

John

Been there twice this month. It's great. It's clean, secure, great location, excellent staff, reasonable rates. I'll be back here again.

10/10

Exceptional

08 Feb 2026

Heather

My stay was amazing! Although the rooms were a bit tiny ot was very clean. The amenities were adequate but a refrigerator would have been perfect. The staff was warm and inviting. Two staff members stood out. The first person we met was Shiobhon who was warm, welcoming and inviting. Felt like she was an old friend. Mirza in the dinning room with his great big, welcoming smile went out of his way to make sure we were comfortable and had all we needed, including Coffee Creamer. I will definitely return! I highly recommend this hotel.

Leisure Family

8/10

Excellent

08 Feb 2026

Anders

Clean room

8/10

Excellent

07 Feb 2026

Karen

The staff were great; especially appreciated Siobhan at the front desk. We ended up having to extend our stay an extra night and it went very smoothly.

I had reserved a garden view room and didn't receive that so was a little disappointed.

Leisure Friends

10/10

Exceptional

07 Feb 2026

Leeann

Wonderful, friendly, helpful staff. Rooms clean and comfy. Location cannot be beat. Such a wonderful neighborhood close to so much. This is my second stay and I will come again!

Leisure

10/10

Exceptional

07 Feb 2026

Kieron

Staff

10/10

Exceptional

06 Feb 2026

Paul

The entire stay was a pleasure thank you. Friendly helpful staff, lovely clean bedroom, comfortable beds, sufficient tea and coffee. Breakfast was ample and delicious, again greeted by friendly staff. All in all we thoroughly enjoyed our overnight stay with you and if in London again would not hesitate to revisit your hotel. Many thanks.

Partner

10/10

Exceptional

04 Feb 2026

RITA

Close to two Metro stations which made getting around to the main sights so easy.
Quiet and comfortable room with all the necessary needs.
Clean and staff very friendly.

Leisure Family

10/10

Exceptional

02 Feb 2026

Gail

This was our third visit to the Bedford Hotel. The staff were really lovely and the room was clean and well presented.
The position of the hotel is ideal for exploring London.

Partner

10/10

Exceptional

01 Feb 2026

Sioned

Great stay. Highly recommended. Turned up early and was allowed to check in to my room to freshen-up after a long journey before heading out to meet friends for brunch. Staff were friendly and helpful. Stayed in a single room facing Southampton Row. A bit noisy during the day (there was a protest on though!), but not too bad at night. I always take earplugs with me when I stay at Hotels, so this wasn’t an issue for me. The room was nice and clean, and surprisingly spacious for London! The bed was very comfortable and I had a really good night’s sleep. The location is great too and was able to walk everywhere I needed to go. Will definitely return. Thank you.

Leisure Self

4/10

Poor

31 Jan 2026

Carl

The hotel has clearly undergone some extensive renovation work in the past few years and as a result, the interior of the building, particularly the lobby and restaurant areas, were very clean and modern.

The staff were very friendly and attentive throughout.

The location was extremely convenient for central London.

Unfortunately, I had booked a single room which came with a conjoining door which connected to the next room. Some attempt had been made to seal this doorway, however all they had used was a single board of thin wood to separate the rooms, which offered absolutely no soundproofing. When my neighbour came back to their room, I could hear every word they said as if they were sitting next to my bed and as I tried to sleep, I could hear them loudly scrolling through TikTok until the early hours of the morning. This was not ideal as I had a very early start the next day and this greatly impacted on the quality of my sleep.

Additionally, there was no cold water coming from any of the taps in the bathroom – only hot and extremely hot. Although this meant I able to take a shower in the morning, there was unfortunately no cold drinking water available during my stay.

Business