Name: Asia Novo Boutique Hotel-Dumaguete
Address: Governor Perdices St, Dumaguete, 6200, PH

6/10

Pleasant

22 Sep 2025

Hannah

Leaking faucet, no toilet paper, dirty bathroom. :( but room is big for family of 6!

Leisure Family

10/10

Exceptional

03 Sep 2024

Lailyn

We had fun stay and easy accessible to all amenities

2/10

Poor

01 Jan 2024

Ronald

We liked the location. The washroom has a floor with quite a slope on it so the shower water can cross the floor to a drain under the sink.The drain was very slow , up to 3/3 of an hour to drain; so you walk through water on a sloping floor. Staff just shrugged and said its just like that. No room cleaning, the matress is wrapped in plastic, sweaty to sleep on, the place is terrible and i would not stay there again if it were free

Leisure Partner

4/10

Poor

28 Mar 2023

CORAZON

Shower dangerous wet the whole floor, tel broken,not enough bathroom utility,

6/10

Pleasant

27 Sep 2022

Carl

Power cuts

Power kept going off no lift to fourth floor and the room very dark
Shower not good

Partner

4/10

Poor

24 Jul 2022

richard

pls. fix your elevator!!! no elevator and our room is on the 5th floor and we have bikes and bags to carry.

Leisure Friends

2/10

Poor

22 Mar 2022

David

My room, thev only one available was on the 5th floor and there was no elevator. NO ELEVATOR. I'm 74 years old. Do you need any more feedback. I walked out and paid for a room elsewhere. Refund please.

Business Family

2/10

Poor

20 Mar 2022

james

Location was in a ok place, the bad was that there's no elevator and had to walk up and down 5 floors if stairs.... No hot water in my room, ac was horrible and bed was ever worse...

Leisure Family

8/10

Excellent

14 Mar 2022

Carl Francis

Ynx

Family_with_children

10/10

Exceptional

11 Mar 2022

Jonie

Room is spacious and the location is in the city

Business_and_leisure Self

2/10

Poor

24 May 2021

Verified traveler

No elevator to get to the top floor. No locks on the door and Aircon didn't work.

Leisure Family

8/10

Excellent

06 Feb 2020

Verified traveler

Very centrally and clean

Leisure Partner

4/10

Poor

04 Feb 2020

William

I couldn't make the tv work and needed them to make it work for me,it would not change to hdmi so I could not run the laptop through it.when I turned it off to sleep I could not make it work again so I gave up

Partner

10/10

Exceptional

04 Jan 2020

Verified traveler

location,location and location.

Business_and_leisure Self

6/10

Pleasant

06 Oct 2019

Verified traveler

AC is not working well.

Friends_and_family Family_with_children

8/10

Excellent

30 Sep 2019

Elvin

Fair enough

1.) Service- When i check in at the frontdesk last 09/28/19, the one wearing black jacket and im not sure if white shirt or polo underneath the jacket is i dont feel good customer service compare to the one wearing yellow polo shirt i commend her.
2.) Cleanliness - I was at the 5th floor and spent 24 hours check in, i can say the room is clean, clean towels, clean bedsheet.
3.) Comfort, Condition and Local Area - For 24 hours check in, i was able to sleep a little bit because i enjoy spending my time on the nearby mall, bar & restaurant, but i think the aircon is not fully functioning but at least i felt a little cold but not that much, frontdesk area is humid and the hot shower is not functioning. Overall, i still recommend this to the readers on the page and to my family and friends if you prefer nearby mall, bar & restaurant with an affordable rate.

8/10

Excellent

08 Sep 2019

Candy Ann

Convenient and clean

Enjoyed my stay at Novo. It was pretty convenient because it’s located next to Lee Plaza and other establishments. The room I got was on the 5th floor in-front of the elevator, it was mostly quiet in the evenings and room cleaning was good. Will definitely stay here again!

Self

8/10

Excellent

14 May 2019

Lindy Byrd

We always stay in this place when we are in dumaguete because it's close to e everything.

Family

4/10

Poor

21 Feb 2019

Verified traveler

MOLDTEL TERROR! Asia NoGO Hotel

DISGUSTING!!!!! The bathroom had thick mold in every corner and there was always a huge puddle of standing water. Aircon would barely work but then turn off after an hour. The room and entire hotel wing smelled like bengay, so strong it was overwhelming. Broken bathroom door handle and TV stand. Staff downstairs was always on their cellphone (texting/fb) when we complained about the room, not a care in the world. I wouldn't even stay here if I was traveling alone and I've traveled a lot all over the world. Originally booked for 4 nights but only stayed ONE! Find another place. DON'T BOOK THIS MOLDTEL! Plenty more places in beautiful Dumaguete to enjoy your vacation. *** Hotels.com should remove this property immediately!!! ***

Partner

10/10

Exceptional

11 Nov 2018

Ngung Chia

Excellent value for money and location

Room and attached toilet is big and spacious. Very clean. Location is excellent - 5 mins walk from the ferry terminal and in middle of downtown. Plenty of 24 hours eateries around. Many major shopping and supermarket opposite and next to hotel. Lots of tricycles queuing in front of hotel. WiFi is great in room. Staff is extremely helpful and knowledgeable on getting rental bike, banking services and other tour requirements. Ample parking lots in basement.

8/10

Excellent

05 Nov 2018

Cornelio Jr.

Just Satisfied

Acommodation just worth the money.

Family

10/10

Exceptional

24 Oct 2018

Raymond

Great priced hotel in the best central location.

Great hotel

4/10

Poor

10 Oct 2018

John

Pass unless you are a local Filipino

Good-Central location (but most hotels are very walkable), big room, decent wifi, comfy bed
Bad-broken elevator (5 floors), weak a/c(12 hours to cool room), unfriendly staff, standby staff, toilet leaking sewage onto floor, dirty shower floor
The bottom line is that most issues that plague this hotel could be resolved by firing the manager and run like a serious hotel. There is plenty of staff to work on failings, but they are all too obsessed with hanging out in the well air conditionled lobby tethered to their phones to even notice guests. Saw things that would make me not trust the staff with my valuables. I've stayed at almost every hotel in DGTE and have never received such terrible service from the staff. World View is comparible in price and much better or pay the extra 4 bucks a day for FieSole or Palwa

Partner

8/10

Excellent

29 Aug 2018

michael

Good location, easy walk to Boulevard. Rented a scooter and they have an attached free parking garage. Not really what I consider a boutique hotel, not really cute. More of an urban and a bit run down. Staff was good, price was good.

8/10

Excellent

31 Jul 2018

Carm

So convenient as pedicabs load and unload right in front of the hotel; the hotel is also located in the hub of downtown so you can easily walk to restaurants and cafes nearby. It is very priced reasonably although they could upgrade their building, there is only one elevator which broke down twice in the two-weeks I stayed there. It wasn’t the Sheraton but for the price I paid, the room was surprisingly large and clean.

8/10

Excellent

30 Jul 2018

Michael

Asia Novo

Wi-Fi was hit and miss. Also the noise from ongoing construction was a bit annoying but overall was nice. Recommend the Presidential Presidential room.

Friends

4/10

Poor

25 Jul 2018

Kenneth

They were tearing up tile on my floor and had constant banging all day long. Asked to be moved to another floor and was told that wasn't possible. Was also staying on the 5th floor and the elevator stopped working for over half a day.. And the wifi was very sketchy. My friend on the fourth floor also had terrible wifi.

Friends

8/10

Excellent

27 Jun 2018

Ben YewChow

Convenient location

Stayed at the hotel’s best premium room which was gd. But not sure of other standard rooms.

Friends

6/10

Pleasant

19 Jun 2018

Verified traveler

Location, location, location

It is definitely a no frills hotel, but the location is awesome. Once there, we were able to walk everywhere we wanted to go. It needs some updating, but the air conditioner works well, the shower has great water pressure & hot water, and the cable has a decent selection. The don't offer breakfast, but there are several places nearby. It was alright for an overnight stay. We would stay there again.

Partner

10/10

Exceptional

18 Jun 2018

Mary Joy

Best stay

Best location near in downtown

Friends

10/10

Exceptional

12 Jun 2018

Mary Joy

Spacious

Since the place in downtown area, you can access everything you need.

Friends

8/10

Excellent

19 May 2018

Verified traveler

Thumbs up

Big room

Partner

6/10

Pleasant

27 Apr 2018

Kate

Value for your money.

The rooms were spacious and comfortable but needs updating. Shower heater was not working and AC could not be adjusted anytime because remote control was with the staff. You have to call them to adjust the temperature.

4/10

Poor

05 Oct 2017

Joel

Good enough rooms-- convenient location. That's the end of the positives. Biggest turn off was the staff. About 2 at the front desk were genuinely pleasant and helpful. But most kept their heads buried in their cell phones, not even noticing when you walked by. Had to make a special request for house keeping service. Could not recommend.

8/10

Excellent

18 Sep 2017

Lindy Byrd

Satisfied.

Family

2/10

Poor

09 Sep 2017

Sillimanian

Terrible stay!

As you are entering the main door to the reception area for check-in, hallway is very dirty. There's garbage on the floor.

There's mice in the bathroom. Water is not draining properly. Water is all over the floor, and there's no mat.

Not safe at all.

Light is not working too.

I have to call reception to get rid of the mice and get a new bulb.

You can't use the phone in the room to call. Only for reception.

Elevator is not working the next morning until I checked-out.You have to take the stairs

For my 2 nights stay, it was a disaster for me.

Location is very convenient. But, not a good one and definitely, not recommendable.

6/10

Pleasant

02 Sep 2017

Verified traveler

Location is the advantage

Location is amazing. The staff are friendly and approachable. I found small cockroaches in my room. I asked for Iron but they didn't provide an iron stand. They don't have hair dryer.

8/10

Excellent

19 Aug 2017

Anthoni Pernoli

Good location at a cheap price

Aircon was leaking so my father in laws clothes were wet

Family

10/10

Exceptional

28 Jul 2025

michael

Ok

10/10

Exceptional

02 Nov 2024

michael

Book presidental room!

Business_and_leisure Self

6/10

Pleasant

10 Oct 2022

Christian

Billig men mangler rengøring.

Meget gammel slidt hotel. Rengøring ikke godt.
A/c fjernbetjening virkede ikke, fik skiftede batteri så virkede den igen.
Ingen toilet papir.
Hotellet er billig og ok for en enkel overnatning. men burde tjekke op på ovenstående ting.

Self

4/10

Poor

09 Mar 2019

cあrpI

エレヴェーターが故障していると言われ4階まで歩かされた。

8/10

Excellent

06 Mar 2019

Verified traveler

部屋は、小さいアリが出たり、テレビがつかなかったり、、清潔さとかは良くないです。(値段か安いからしょうがないかな？)
ただ、ホテルのひとがみんなフランクで優しくて良かったです！
缶詰開ける道具と栓抜きがないのに、缶詰と瓶ビールを買ってしまい、困った時従業員のかたが開けてくれました、、助かった、、

Leisure Friends

10/10

Exceptional

05 Feb 2019

Mauro

Novo Boutique hotel... More than expected

Hotle just in the center of the city and with malls and shops just out of the door. You have hospitals, schools, churches, market, anything around! The room is big and confortable, desk tv. The bathroom has good quality wc and hot water shower. There is a coffee shop at second floor. The reception is open 24h. Very gentle employees. I had more than expected. Really good experience.

Partner