Name: Kiss Gardenhome Chic Hotel
Address: 51 2 Hoimook Road, Hat Yai, 90110, TH

6/10

Pleasant

20 Apr 2025

veshnudran

The hotel was ok... the hotel is very outdated... needs lots of work done on the rooms which is old and dull...aircon need to be serviced... there is no safe in the room to keep your things... carpark needs to be safe for the guests vehicles...

Leisure Friends

10/10

Exceptional

19 Apr 2025

anas

This place is very nice, there is a lot option around the area. If you're a bachelor I recommend you to be here. The entertainment it's off the hook. There's a restaurant around and inside.There's a bar, you can order food service. Excellent all around

Business_and_leisure Friends

10/10

Exceptional

17 Sep 2024

Norafidah

Nice room with connecting door with my kids . Walkable area to lee garden and kim yong market. 4 Big and comfy pillow for each queen size bed… i love it

Leisure Family

8/10

Excellent

19 Aug 2019

Verified traveler

Clean but toilet smell badly..

4/10

Poor

11 Apr 2019

Ong

Nothing service is very bad I will never go back to this hill again

Leisure Friends

8/10

Excellent

22 Dec 2018

Lim

The hotel is a bit far to town centre.

8/10

Excellent

18 Oct 2018

Gordon

Comfortable Stay ...

A comfortable stay with clean rooms and good WiFi. There is a good lounge at the lobby area with nice Live entertainment. Overall a good and relaxing stay.

Friends

8/10

Excellent

27 Sep 2018

Brian

Overall okay . . .

Family

8/10

Excellent

03 Sep 2018

joe

Great hotel, nice decor, rooms a bit dark though.
there's a music lounge downstairs so it gets noisy at night.
there's also drunk people yelling in the middle of the night so if you're a light sleeper, don't stay here.

4/10

Poor

02 Sep 2018

Verified traveler

We check in at 5.30pm. After 15mins we entered the room air conditioner not cold. I called receptionist and informed regarding this. 20mins later still no technician showed up. So I went to reception to remind them again and complaint why we get queen bed size for superior room but the fact upon hotel booked it stated king bed size? The staffs said the bed size is correct queen bed for superior room. I felt cheated because the reason I booked this hotel is because they provide king size bed for the room I choose. After a few minutes argue I just accept the bed and asked when the air conditioner will be fixed. The staff said technician is currently in my room. We go to our room wait until 10mins still no technician come. I had to called reception again and again only then the technician came but he cannot speak English. He just check but not fixed it. We decided to go out for dinner and hopefully everything will be ok after we come back.
Unfortunately after 2 hours we go into the room air conditioner still they not fixed it!

6/10

Pleasant

27 Aug 2018

Carlos

Another one to the Thailand pile

What else to say, a total disappointment in misleading with pictures everywhere in Thailand hotels and this one too. Nothing from the pictures looks like the real thing, except the front of the hotel.
The bathroom had this stink, and pongy smell, I only had to go there as few times as possible. Super disappointed in service. Although this time they were not rude at the reception, they never go above and beyond pleasing guests. Never again.

4/10

Poor

04 Aug 2018

Wong

I booked online requested king size bed but giving me two single bed.I felt unhappy with my booking.

6/10

Pleasant

03 Apr 2018

Verified traveler

Wi-Fi signal weak despite staying right next to the router.
Very noisy staying on level 3 due to the disco on level one

4/10

Poor

04 Feb 2018

Hui Yan

Budget friendly but felt more like a hostel.

Good location and budget friendly. But the stay was extremely unpleasant.

Upon checking into our room on 4th floor we quickly realised the aircon was not working (blowing hot air) and informed the staff. They were unable to fix it and handed us a new key card instead. So we packed up and moved to a room that looked slightly bigger with a newer aircon. We thought hey that's a nice gesture, but we were so wrong.

10 minutes after we had happily settled down, they came back to us saying we had to move again because - I quote them directly here - \"This was a DELUXE room and we had booked a SUPERIOR room\". So we had to pack up again and carry our own luggage to the 3rd room.

Now I want to clarify here that we were NOT expecting any room upgrade in the first place just because the aircon was broken. We simply wanted it to be fixed. It was the hotel's decision to assign us a new room, and instead of making proper amendments, they did not hesitate to inconvenience us over their own mistake, without a single apology. Sure, we're not expecting 5 star customer service here, but the way they handled the whole situation was completely tactless and unprofessional.

FYI, 1) They will keep your passports instead of making a photocopy. 2) There will be 2 free bottles of tap water on your table, the mineral water in the fridge is chargeable (33 baht). Just highlighting this because it's not stated clearly anywhere. 3) Transport from hotel to airport can be arranged for 300 baht.

Partner

10/10

Exceptional

03 Dec 2017

Verified traveler

Good located in Hat Yai city centre.

Good staffs service at counter, room clean, room facilities good, TV have 50 channels (if you prefer stay in your hotel room!!)

8/10

Excellent

18 Jul 2017

Verified traveler

Great hotel during my stay in Hatyai ever...

Clean, neat and good facilities in my room! If really have to choose one point as a bad experienced in here would b the smell from my bathroom even not that bad if compare to others hotel that I had ever stayed in Hatyai. Important thing was they didnt interrupt my privacy during my stay and so I will b return if got trip to Hatyai in future time!

6/10

Pleasant

04 May 2017

Mei Ling

Average stay

The stay is good overall. But I feel umcomfortable to see the sexy girls at their second floor

Partner

8/10

Excellent

02 Jan 2017

5zal

Nice hotel near to City

1. Not too big not too small hotel, a cozy hotel
2. Clean room
3. Ample parking space available
4. Walking distance to City - about 750 meters to Lee Gardens, Santisuk Market
5. A Muslim restaurant nearby (just across the bridge)

Family

6/10

Pleasant

26 Sep 2016

duwan

overall is ok. walking distance, just need to find shortcut

10/10

Exceptional

19 Sep 2016

Hee Lai

I will surely stay in this hotel again.

Family

10/10

Exceptional

10 Jul 2016

sebastian

Nice place nearby downtown.

Staffs are good. Feeling enjoy the environment. Good for honey moon.

10/10

Exceptional

02 Feb 2016

Tan

Great and comfortable stay

The room was comfortable,clean and complete amentities

6/10

Pleasant

31 Dec 2015

MANI RAJ

Lively band rendering English oldies at the Hotel Restaurant
and the hotel location is reasonably good.
If you are with children,try to avoid the second floor which offers spa service with a lot of sexy girls

Family

8/10

Excellent

28 Dec 2015

Verified traveler

First visit

Pleasant stay. Hotel is close to local attractions. Staff is friendly.

Family

6/10

Pleasant

24 Nov 2015

Ren Zhi

2night stay at kiss

There is pub at level 1, thus at night a bit noisy.
but overall we had a pleasant stay. room is comfortable.
p/s: they will require us 1000baht or our passport as deposit

Partner

10/10

Exceptional

09 Oct 2015

Jenson

Convenient & clean

I been 3 day 2 night at this hotel. When I reach to this hotel,my main concern is food street. So, I am worry hardly to get food. Actually, it easy to get food once go down only from the hotel. It walking distance. Beside that, \"tuk-tuk\" it in front of main hotel door. It easy to get \"tuk2\" as well. Dayana shopping center also walking distance, massage as well. Overall, I am happy staying here, ONLY thing, next to the hotel, got one PUB, that why a bit noisy at night. Thank you..

10/10

Exceptional

20 Sep 2015

Lai

Nice

Nice hotel

Family

6/10

Pleasant

10 Sep 2015

Cheok Hong

Value for money, clean & cosy

Checking in was a bit of delay due to mixed up room types. Booked 6 rooms. Overall the place including rooms were clean & cosy. Spent both evenings at Barocco. Good Thai food, drinks & music.There was a live band playing there nightly. Nearby have 7 eleven, Thai massage, food & not far from town centre.

Family

6/10

Pleasant

08 Aug 2015

Peter

kept awake all night

first night we had music playing from the disco till 3am and when I asked staff about this no one was able o speak or understand English. 2nd night we had a very loud motor start just on dusk and ran all night was maybe for the air cons but wasn't able to sleep at all due to it.

Sorry we did like the décor etc but as staff could fix anything would advise not to staff

6/10

Pleasant

02 Aug 2015

HENRY TAN

VALUE FOR MONEY

The room was clean , staff service are normal . it's not the hotel to stay for shopping at hadyai. a bit far from for walking to the town.

Family

4/10

Poor

24 Jul 2015

Saw

Clean room.Water heater/air con not function well.

Car park - ample space to park your car.
Room - Clean and neat. But the air con is unstable (sometimes cold sometimes warm), water heater is not functioning well (suddenly cold, suddenly hot).
Staff services - staff bad attitude especially this lady named Rattaya. Fierce and did not explain well when questions about the allocation of the rooms. She just ask us to sign the registration form without explaining much. When we queries further on the room allocation, she replied with rude and unwelcoming tone. Feeling very offended.

Family

4/10

Poor

19 Jun 2015

Terence J

Bad, very very bad

Having stayed at so many other hotels before, I have never encountered one that required me to leave my passport at the front desk. Usually I would only be required to let them make a photocopy of it. I think is it illegal for another party other than the police to do so anyway. After quite a long discussion, the receptionist finally agreed to let me leave a deposit in place of our passports. The receptionist at the front desk was very arrogant.

The hotel is currently in the midst of being refurbished. The exterior and interior looks quite presentable. However the quality of the renovation can be seen in the rooms. Very bad workmanship, loose fixtures, surfaces not leveled, etc.

There is also a karaoke club in the hotel itself, so for those who would like to turn in early, don't expect to do so. My room was located on the 3rd floor and on the other end of the hotel away from the karaoke club and we could still hear the strong bass and singing.

The only good thing about this hotel is that it is near some of the nice food shops.

Family

8/10

Excellent

03 Feb 2019

Verified traveler

とりあえず快適

概ねは快適だったが、日によって夜に大きな音楽が耳に障った。
水回りの水の出が悪い

8/10

Excellent

25 Jul 2016

Soon mok

Very happy

8/10

Excellent

11 Jan 2016

Verified traveler

ดี

ดีค่ะ

Family

8/10

Excellent

11 Jan 2016

Verified traveler

ดี

พักหลายครั้งมากๆโดยรวมโอเคค่ะ

Family

8/10

Excellent

07 Jan 2016

Suphata

ดีมาก

ดีค่ะ

Family

8/10

Excellent

06 Jan 2016

Suphata

ดี

เสียแต่พนักงานล๊อบบี้ค่ะไม่ฉลาดเอาซะเลยนอกนั้นดีค่ะ

Family

8/10

Excellent

04 Jan 2016

Verified traveler

ดีมาก

พักที่นี้ทุกครั้งที่มาหาดใหญ่ค่ะโดยรวมแล้วค่อนข้างดีค่ะแต่เค้าเตอร์คือพนักงานล๊อบบี้ค่ะน่าจะฉลาดและพูดจาให้ดีกว่านี้หน่อยค่ะมาพักที่นี้ทุกเดือนค่ะแต่เดือนนี้พักหลายวันหน่อยทุกอย่างโดยรวมถือว่าดีค่ะเสียแค่พนักงานล๊อบบี้ค่ะ

Family

8/10

Excellent

16 Dec 2015

Verified traveler

อยู่ใกล้ร้านติ่มซำโชคดีแต่เตี๊ยม เดินไป 5 นาทีถึง

ห้องพักสะอาด ทำเลดี มีรถตุ๊กๆบริการใกล้โรงแรม สามารถเดินจากโรงแรมไปร้านติ่มซำโชคดีแต่เตี๊ยมได้ค่ะ เสียงแอร์ดังไปนิดนึง เตียงนอนนุ่มสบายดีค่ะ

8/10

Excellent

02 Jul 2015

Wei Hong

Wei

Been staying here for 3 times. Good location, comfortable and nice. Especially the lobby, well decorated and the atmosphere nice with fresh aroma. How nice if they could serve the aroma in room as well. But there are still few sections looking for improvement. 1st the training of the receptionist, they english not that well and always took a long time to verify my online booking. 2nd the provided shampoo and shower is not convenient to use, bottle too small and smell not good. Otherwise, staff very friendly and responsive, especially those cleaner aunties. Always serve with smile.. which is really home feeling to me.

Partner