Name: Hotel Emion Kyoto
Address: Sujakudonokuchicho 20 4, Kyoto, 6008842, JP

10/10

Exceptional

03 Aug 2026

Andres

Great location!

10/10

Exceptional

02 Aug 2026

Russell

very nice and spacious

10/10

Exceptional

02 Aug 2026

JENNIFER

Very nice hotel. Incredibly close to the station. One stop away from Kyoto Station. Loved how convenient everything was especially multiple restaurants to choose from inside the hotel and vending machines with many snack options. The only down side was the dryer didn’t dry clothes that well. Overall, great hotel to stay at for wek long trip!

10/10

Exceptional

01 Aug 2026

Andrea

.

10/10

Exceptional

31 Jul 2026

SIMON

‼️

2/10

Poor

28 Jul 2026

Eladio

I've traveled to thirteen prefectures in the last ten years and this is the worst hotel I have ever stayed at in Japan.

The staff is incredibly rude, unkind, and unhelpful. This is the only Japanese hotel I have stayed at where I encountered such aloofness and hostility.

The cleaning staff was lazy and did not vacuum our rooms. When asked for more towels, we were not given what we asked for. Every day we would have to argue with the staff to get anything we wanted. The pajamas gave us rashes.

When we requested laundry service, the front desk staff refused to pick it up from our room. When laundry service was completed, they refused to bring it up and made us pick it up from them.

The staff would not ship our luggage to the next hotel despite every other hotel across Japan doing so. They made us walk two blocks away to ship our luggage ourselves.

The staff refused to attempt to communicate. Their English is horrible, but when trying to use translation tools, they would cut us off and talk over us.

The clientele is terrible. The elevators reek of cigarette smoke. Breakfast is noisy and the guests are rude and disgusting. On top of everything, breakfast wasn't very good either.

I hated this hotel. Unfortunately it was the longest I ever stayed at a hotel in Japan. Do not stay here unless you want to visit the only Japanese hotel where you can experience rudeness.

8/10

Excellent

28 Jul 2026

Karen

Really liked the hotel, and the staff were nice

10/10

Exceptional

27 Jul 2026

Patience

Everything and everyone was amazing
Loved the hotel!

10/10

Exceptional

27 Jul 2026

Kevin

Hotel Emion is a clean, modern facility one stop away from Kyoto Station. The shared bathing facilities are quite nice, if that's your jam, with a sauna and a cold bath in addition to a pair of large hot baths. It's got an attached bridge across the street, straight to the nearby Umekoji-Kyotonishi Station, and there is of course a nearby convenience store.

A particular positive is the absolutely lovely roof (open to guests until 10 pm), with seating, a wonderful breeze, and a beautiful view of most of Kyoto (the only view that's blocked is a narrow arc exactly in the direction of Kyoto Tower).

The only real negative I can think of is the undersized laundry room - unless you get super lucky with your timing, expect to have to camp out to snag a machine when it empties. I'd say a better move would be to either do your laundry on a different leg of your trip, or walk a few blocks to a laundromat.

10/10

Exceptional

26 Jul 2026

Changjiang

Very quiet, very clean and spacious, AC working well.

10/10

Exceptional

25 Jul 2026

Yasufumi

We were given upgraded room. It was wonderful, clean n perfect.

10/10

Exceptional

24 Jul 2026

Katerina

Everything was wonderful.

10/10

Exceptional

24 Jul 2026

Sebastian

The room was clean and spacious. The train station is literally 5 minutes away so it’s super convenient.
Lots of nice restaurants close by.
My only advice is staff is not always helpful, the washer and dryer takes forever so don’t consider washing your clothes at the hotel.
Lastly, there’s no pool at the hotel, the spa are public bathrooms. It was really weird because everybody was naked, including kids.

10/10

Exceptional

24 Jul 2026

Curtis

Clean and large rooms

8/10

Excellent

24 Jul 2026

Jocelyn

Everything was great except the breakfast buffet. Compare to other hotels we’ve been in this trip. The emion breakfast buffet is lacking. Otherwise it’s amazing hotel and I will stay again.

10/10

Exceptional

23 Jul 2026

Yasufumi

It was wonderful stay. Clean and good facilities.

10/10

Exceptional

23 Jul 2026

vijay

Very nice place, not near tourist places but easily commutable by bus and train

10/10

Exceptional

23 Jul 2026

Paul

This is great hotel - one train stop from Kyoto train station - near the Railway Museum and Aquarium and good for buses. On the route to the Bamboo Forest (one train). Conveinience stores and starbucks nearby, good restaurant in the shopping area under the hotel. Nice rooms, good showers. Future train is a fun place to have a drink - few yards away.

10/10

Exceptional

23 Jul 2026

Edward

Great staff, great location.

Family_with_children

10/10

Exceptional

22 Jul 2026

Dara

We loved this hotel - the breakfast was lovely, the rooms were clean and spacious and we loved the rooftop view in the evening. The location of the hotel was perfect - connected to a station. Perfection!

10/10

Exceptional

21 Jul 2026

Sylvain

Cet hotel a été au dessus de nos attentes, Le service à la réception excellent, la grandeur de la chambre, avec ses 4 lits était superbe, les commodités, la propreté, l'insonorisation tout était parfait. Nous y avons séjourné 4 nuits et nous avons été très satisfaits.

Family

10/10

Exceptional

19 Jul 2026

Sohail

An amazing hotel with an amazing vibe. Rooms are large and the amenities and restaurants on premises are amazing. Train station is literally next door and there is a spa as well. The staff are great. Would whole heartedly recommend this hotel.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Javier

Hotel is amazing. Only 1 stop from Kyoto station. Connected by a bridge to the local station. Super convenient as far as transportation. Hotel is very modern and zen. It has an entire floor with high end restaurants. Our family enjoyed multiple restaurants during our stay, prices were affordable for the quality and service received. All in all, great value and very professional staff. Rooms and property are spotless. Highly recommended

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Arturo

Great place to stay, close to the metro and downtown Kyoto

Family_with_children

6/10

Pleasant

17 Jul 2026

Reynaldo

It’s ok hotel.

Family_with_children

10/10

Exceptional

16 Jul 2026

Matt

Highly recommended!!!! Great location, 1 stop away from Kyoto Station (bullet train and all other major train and subway lines). The area itself is quieter, a 7-11 right next o the hotel and a grocery store about 15 min walk away. The hotel however is a stand out! It has a very calm, spa vibe throughout the hotel. The rooms are spacious, the amenities are plentiful. We stayed in a 3 twin room (2 adults and 1 child) the bathroom has a tub and shower wet room with separate toilet room. The public onsen is a welcome addition. The buffet breakfast has lots for both western and Japanese palates. I am astonished this is not considered 5 star and will likely be the best stay during our Japan trip.

Family_with_children

10/10

Exceptional

16 Jul 2026

Patrick

All good

Family

10/10

Exceptional

16 Jul 2026

Wai Yin

It’s my second time staying at this hotel. The hotel interior is very nice. The staff are very friendly and polite. The restaurants which under the Hotel, tastes great. If I came to Kyoto again, this hot
Must be my first choice.

8/10

Excellent

14 Jul 2026

Crystal

Disappointed there was no iron or ironing board in the room. The staff was super friendly. The amenities were clean. Price was good. I just wish there had been an iron for our clothes and a microwave to reheat food.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Jamie

Great hotel. Good location only a few minutes walk from the hotel to the nearest station.
Onsen is excellent. Best one I've experienced on my latest trip.
Breakfast was great too. Lots of options.
Coffee machines were average and slow so there was always a queue waiting.
Rooms are spacious and very comfortable.
I'd definitely stay here again.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Jaelle

The onsen at the hotel was a great way to relax after a long day sightseeing. The amenities and comfortable beds also helped with making our stay a relaxing and enjoyable one.

Family

10/10

Exceptional

12 Jul 2026

Billy

It was my families first time in Kyoto and we loved this hotel. Very clean, and very close to the station as well as 7-Eleven and local restaurants.

Family_with_children

10/10

Exceptional

12 Jul 2026

Bruce

Very helpful staff, help me arrange baggage transfer when my destination hotel would not show up in the system.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Crystal

Simply an amazing stay at this hotel! Beautiful and definitely an upper class experience. Not sure why only 3 stars, I would rate this as 5. Clean, conveniently located next to a train station and other restaurants and shops. The shower was amazing! The shower pressure was perfect after a full day of walking. They could use a few more hanging options for towels to dry, but otherwise was a perfect stay. We had two rooms, one for us parents and one for our teenagers, 15 and 16. This provided more than enough space for us. We used the laundry facilities and bath house. Food on sight, lower level. Would definitely stay here again!

Family_with_children

10/10

Exceptional

10 Jul 2026

Troy

Overall, the hotel is outstanding. It offers an excellent breakfast, and having a washer and dryer in the room is a real advantage. It's very close to Kyoto Station, making it extremely convenient for shopping and dining.

Family

10/10

Exceptional

08 Jul 2026

Monica

The best hotel ever!! Friendly, helpful staff. Room was impeccable, the set up was perfect for my taste, the toilet is separated from the shower and with it's own door. The amenities like the shampoo left my hair feeling great, the lotions for the face were so refreshing to my skin. The bed and blankets were soft, the drip coffee was delicious.
Their breakfast has a lot of choices and it's delicious, they have Japanese and western dishes, there's also a great coffee maker, where u can get lattes or a cappuccino. The restaurants in the hotel are so convenient after a long day of walking, with great service and amazing food. There's a 7eleven next to the hotel. Super convenient place. We will be coming back to this hotel for sure, my daughter didn't want to leave, our next hotel was a luxury hotel and I can honestly say, we felt more comfortable at the Emion.

Family_with_children

10/10

Exceptional

08 Jul 2026

Sandeep

Well kept great quality rooms, nice toilets and bath

Ease of access to restaurants below with voucher discounts.

Right behind is the fish auction house and really close to the station.

Family_with_children

10/10

Exceptional

07 Jul 2026

ricky

Everyone was super kind and helpful

Partner

10/10

Exceptional

07 Jul 2026

Nicole

We loved our stay at Hotel Emion. The rooms were very spacious for a family of 4 adults. The room was serviced everyday with fresh towels and bed changes, which was perfect when coming back to the room after a long and busy day sightseeing. Staff were only too pleased to help at any time. Breakfast was delicious, with lots of Japanese and Western style options. The hotel was connected to an overpass which took us straight to the train station which was perfect, or there was also a bus stop just a 2 minute walk away. 7/11 next door was great for easy and cheap meals, drinks or snacks. Highly recommend Hotel Emion!

Family

10/10

Exceptional

06 Jul 2026

Alfred

Fantastic staffs

Family_with_children

10/10

Exceptional

04 Jul 2026

Shoua

Super clean hotel. Very spacious for our family of 4. Very modern and close to 711.

Family_with_children

10/10

Exceptional

04 Jul 2026

Frank

Industrial area and limited sights in the area. The train museum is a mist see with kids. The rooms are large for Japanese standards and clean. Shower and tub room is generous sized. Our view was of the rear industrial area.

The onset was nice touch. Separated by sexes. The breakfast buffet was pricey but we did try it for only 1 meal so kids can try traditional Japanese breakfast foods. They also had western offerings as well. It was nice to get some fresh veg and fruits as it is pricey at restaurants. The base of the hotel has a few premium priced restaurants and we did hit the 7-11 just outside the hotel for supplies

Family_with_children

10/10

Exceptional

04 Jul 2026

Jerika

Staff clean. Clean room.

10/10

Exceptional

03 Jul 2026

Jessica

This was our best hotel in Japan! Clean, wonderful staff, and close to all the things! Would come back to this hotel.

Family_with_children

10/10

Exceptional

02 Jul 2026

Wilson

Hotel was one station away from Kyoto Station but still very convenient. Spacious room. Great for families. Would stay here again.

Family_with_children

10/10

Exceptional

02 Jul 2026

Low

Love the public bath and proximity to train stations. Strongly recommend this hotel to anyone going to Kyoto.

Friends_and_family Friends

10/10

Exceptional

01 Jul 2026

Alex

All was good …anyone feel free to go there

Family

10/10

Exceptional

01 Jul 2026

Alicia

Excellent service clean and spacious room for the price great breakfast

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Kip

Great value and location. Amenities great. Breakfast buffet worth the price.

Family

10/10

Exceptional

30 Jun 2026

Seyed

Great location with direct bus route from hotel to Kyoto station

Family_with_children

8/10

Excellent

28 Jun 2026

Luis

The staff were friendly, the hotel was modern and clean. The AC went out for a bit but started working, the wifi was spotty in the room. We purchased the breakfast, most Japanese food, little Western choices, coffee was strong 👍. Rooms were spacious, beds soft, pillows hard. Rooms were clean. Had shopping and restaurants on 2nd floor. Had a ramp to the metro station. Hotel was central to many attractions. Would stay there again!

Family

10/10

Exceptional

27 Jun 2026

Thanh

Rooms and hotel amenities were great.

Friends

10/10

Exceptional

27 Jun 2026

Patrick

Nice place wish it had a gym other than that it was very clean and updated

Self

10/10

Exceptional

26 Jun 2026

Ruoming

Room is super clean and maintenance is up kept very well. Amenities are hard to beat, wish there were more washing machines in the laundry room. Overall exceeded my expectations.

Family_with_children

10/10

Exceptional

26 Jun 2026

Zhao

都不错

Self

10/10

Exceptional

23 Jun 2026

Roddy

The hotel and the staff are great. Being connected to train station is ultra convenient. The only negative was the washer/dryer combo. Does not fully dry clothes. I work in laundry so I know exactly how much should into a washer/dryer to make it work properly. Other than they beautiful hotel, wonderful staff, and great location.

Family_with_children

2/10

Poor

22 Jun 2026

Cecilia A

The hotel, in fairness, is very close to a subway station and it is maintained well. All the restaurants and shops are way too overpriced. They have a public bath but does not permit any guests with tattoos. I fully prepaid for the room upon making reservations via Expedia. Upon check in at the hotel on June 18th, the reception staff member told me there would be a city tax thst is extra for 1,000 yen each person. There were 4 of us (guests) so it would be 4,000 yen. She told me it would be cash and so I paid it fully to her 4,000 at check in. After leaving Kyoto, I was checking my credit card statement online and realized that there was a charge for 4,000 yen on my credit card from the hotel and so I emailed the hotel (Emion) right away and also called them from another city (Osaka) in Japan. I spoke with somebody at the hotel and asked about the charge on my credit card. The person on the phone said it was for city or accommodation tax. I explained to him that I already paid it in cash upon check in at the hotel. It was quite difficult to have a conversation with him because of the language barrier. He asked me to come back to the hotel and I was flabbergasted with that suggestion. I was already in another city and even if I was still in Kyoto, why would therr be a suggestion for somebody to actually come into the hotel on person to look into such matter? It was such an incredibly insensible request. I told him to review the cameras at front desk for proof.

Family_with_children

10/10

Exceptional

21 Jun 2026

Eliott

The best hotel in Kyoto! The staff is always super helpful and the location is great.

10/10

Exceptional

19 Jun 2026

Ada

Very nice hotel located close to the train station with several shops and restaurants inside the building. The hotel connects to the train station through a pedestrian bridge which is very convenient. Transaction locally (within Kyoto) is via bus (typical for Kyoto) or Uber/Taxi.

Family_with_children

10/10

Exceptional

19 Jun 2026

Michael

This was by far my favorite hotel while traveling around Japan. The staff was amazing. Unfortunately the pool area is not tattoo friendly.

Family

8/10

Excellent

18 Jun 2026

Kris

Clean. Staff helpful. Some more others. Hot springs bath a plus

10/10

Exceptional

16 Jun 2026

Japhet

Clean room, amazing staff, and everything went great.

Family_with_children

10/10

Exceptional

15 Jun 2026

Usman

Clean property with good amenities. Breakfast was quite good. Staff was very friendly only one station away from Kyoto station. The luggage transfer service can be approved.

Family_with_children

10/10

Exceptional

13 Jun 2026

Brenda

The staff was so helpful. The room was amazing and the rooftop view was a special treat. I highly recommend this hotel!!

Partner

10/10

Exceptional

13 Jun 2026

Brian

The entire room and lobby were immaculately clean and neat. The bathroom in the room is fantastic, with spare compartments for sink, toilet, and shower/bath. The staff was extremely friendly and helpful.

Family_with_children

10/10

Exceptional

13 Jun 2026

Loure Mae

Excellent!!

Family_with_children

10/10

Exceptional

12 Jun 2026

Renee

Hotel was amazing.

Family

10/10

Exceptional

09 Jun 2026

James

A wonderful experience. Rooms were plenty big for a family of 4. Very close to the subway line, so easy to get to most attractions. Breakfast is very good and there a ton of restaurants on level 2 if you’ve had a full day of exploring.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Ebunoluwa

Really enjoyed the stay and how spacious the rooms were.

Family

10/10

Exceptional

09 Jun 2026

Vicente

Breakfast buffet was surprisingly delicious

Family_with_children

10/10

Exceptional

07 Jun 2026

Brenten

Room size was amazing, trust me this was one of the most spacious hotel rooms we stayed in our trip to Japan. Staff was super friendly, and the hotel was very clean

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Enrique L

We had a wonderful stay at Hotel Emion Kyoto during our family trip to Japan. The hotel was exceptionally clean, modern, and comfortable. The rooms were well maintained and provided plenty of space compared to many other hotels we have stayed at in Japan.

The location was excellent, with easy access to Kyoto’s main attractions and convenient transportation options nearby. The staff was friendly, professional, and always willing to help with directions and recommendations.

One of the things we appreciated most was how comfortable and quiet the hotel was after long days of sightseeing. The facilities were excellent, and everything felt organized and welcoming.

Traveling with children can sometimes be challenging, but Hotel Emion Kyoto made our stay easy and enjoyable. We would definitely stay here again on our next visit to Kyoto and highly recommend it to families, couples, and anyone looking for a comfortable and convenient place to stay.

Family_with_children

10/10

Exceptional

06 Jun 2026

Leticia

The hotel was great, room clean, staff very kind and polite, always trying to help us. The breakfast was delicious with an excellent variety of hot and cold food. The spa was a bonus after a day of seeing the sites in the city to help us relax. The terrace offers a great view of the city and the sunset, is a very large space to sit and relax.

Business Family_with_children

10/10

Exceptional

05 Jun 2026

Ydrianis

Beautiful hotel. Highly recommend!

Family_with_children

10/10

Exceptional

03 Jun 2026

Mason

Hotel and staff were great!

Self

10/10

Exceptional

02 Jun 2026

Nhi

Great property. Modern, clean, close to some markets, connected to restaurants, many more restaurants nearby, connected to the train station, so many things to list. Bath house after a long day was nice. Laundry room only had 4 machines so there were quite a few angry people. We waited several hours for a couple of machines. Would stay again easily

Family_with_children

10/10

Exceptional

02 Jun 2026

Henry

Amazing value, booked it as a last minute plan change but easy to boom, allowed us to extend our stay (it was so good we decided to just stay and cancel our original booking) and convenient to public access. A little away from the main areas but it's nice kn a way

Friends

10/10

Exceptional

01 Jun 2026

Ilona

Very nice and spacious rooms, very clean, staff was helpful, would recommend

Family_with_children

10/10

Exceptional

31 May 2026

Dwayne

Staff was Awesome! The rooms on the 8th floor were exceptional and very clean. The bedding for the four of my family members, showers were superb, and restrooms extremely clean.

The hotel was a seven minute ride from Kyoto Station. The restaurants they offered were top-notch and a variety of sushi, waygu steak/kobe beef, noodles, ramen, soba, and etc.

The taxi rides to Historical sites were well worth it for us. The trains are very accommodating around town and the wards.

We loved the Tarimachi area for shopping, food and people watching. So much to offer.

We will be back in the future.

Family from Denver, Colorado. May/June 2026.

Family_with_children

10/10

Exceptional

30 May 2026

Tram

Family of 5 (2 adults and 3 kids). We absolutely love this place and would definitely recommend it to others. The hotel is located in front of the train station and a bus stop, which provides easy access to transportation. There is also a 7-Eleven right next to the hotel. They also have several restaurants located on the 2nd floor if you don't want to go out for lunch or dinner, not to mention the large public bath that comes with a sauna room and big hot tubs. The amenities here are the best out of all the places we have stayed in Japan during our 16-day trip!

Family_with_children

10/10

Exceptional

30 May 2026

Laurel

The best service & convenient location.

Family_with_children

10/10

Exceptional

30 May 2026

Keola

We've stayed in Kyoto a few times before and have to say that this hotel has been the experience.

Family

10/10

Exceptional

30 May 2026

Bret

We loved staying at Hotel Emion Kyoto! Few minute walk to a nearby park and train station that is a short trip to Kyoto Station. The hotel had several restaurants inside that were great for when we came back for a rest. I would highly recommend if you are in this area!

Family

10/10

Exceptional

30 May 2026

Chiyang

The facility is very clean and breakfast is awesome!

6/10

Pleasant

29 May 2026

Irshad

Not clean, dusty and the bathrooms stink. It was a last minute option for us. No room service, no extra towels, and the breakfast made me sick. Despite all the negatives, the staff is very helpful and the service is good.

Family_with_children

10/10

Exceptional

27 May 2026

Kap

Everything was great to me.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Anthony

Im glad I picked this hotel 😊

10/10

Exceptional

26 May 2026

Christopher

clean room.

laundary a bit expensive.

Family

10/10

Exceptional

22 May 2026

MARY ROSE

If you love a quiet location choose this place. Clean room, love the buffet breakfast, helpful staff.

Family_with_children

10/10

Exceptional

20 May 2026

Oleg

Very good breakfast , onset with nice sauna

Family

10/10

Exceptional

20 May 2026

Jennifer

Loved our room at the Hotel Emion. It was very spacious and we loved that it was so close to many restaurants and the subway. Would definitely stay here again.

10/10

Exceptional

19 May 2026

mehri

We had a great stay at the hotel.

Partner

10/10

Exceptional

19 May 2026

Nicholas

Very nice hotel would recommend.

Friends

10/10

Exceptional

13 May 2026

Anita

Excellent breakfast, beautiful hotel and amazing location!

Friends_and_family Family

10/10

Exceptional

11 May 2026

Linnea

Had a great experience

10/10

Exceptional

11 May 2026

Dong

Only 1 stop down from Kyoto Shinkansen station makes this hotel a convenient place to stay. Amenities are also within walking distance as well as the Kyoto Railway Museum and Aquarium.

Family_with_children

10/10

Exceptional

09 May 2026

Sanaz

Great location, one train station away from Kyoto Station. Amazing breakfast. Rooftop is perfect for kids.

Family_with_children

10/10

Exceptional

09 May 2026

Sajad

Stayed here for three nights - really nice hotel, modern, clean, large room. Very good breakfast menu and extremely polite and helpful staff

10/10

Exceptional

03 May 2026

Yuvraj

One of the best managed properties in Japan, very pleasant experience, very good fragrance all around the hotel, great breakfast, very good and very clean room and amazing view of Kyto city from roof.

Friends

8/10

Excellent

03 May 2026

Robert

There was really no storage room for our suitcases, but the room was clean. The washers and dryers though were abysmal. They washed the clothes, but after putting them through dry cycles three or four times, the clothes still were not dry. We had to walk down the street to a laundromat to finish them up.

Family_with_children