Lotus Hotel

Jordan , Amman
Amman, Al Mawaddah
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100 reviews shown

10/10

Exceptional

25 Jun 2026

Jimmy

Love love love! 💜💜💜

8/10

Excellent

18 Jun 2026

Bradley

The room was amazing with great views of Diamond Head and a glimpse of the ocean. Staff did a great job and were very attentive, with free beach chairs and towels being a HUGE plus. The park across the street was also very nice for early morning walks. Only negatives would be that the beach access was not quite what we were expecting (limited and not super clean feeling) and the cost for parking was much higher than necessary. Be sure to factor the parking costs and resort fees into your choice of lodging since that was not a part of the Expedia booking price.

Friends

10/10

Exceptional

12 Jun 2026

Gregory

What was very nice was an excellent restaurant(Arden's) on the 2nd level. Staff did not rush us at all and a quiet ambient environment off the beaten path and bustling of Kalakaua & Waikiki. We stumbled on Arden's when the maître d' offered to take our picture in the lobby. She invited us upstairs and we were blessed with a waiter/server(Jeff) extraordinaire. And the rest is history. A hidden jem of a restaurant steps from our room after a wonderful day of fresh air and Hawaiian sun! Thank you!

Partner

10/10

Exceptional

03 Jun 2026

Navamarbir

The staff was friendly , the room was clean , had a nice beach and mountains view

Family_with_children

10/10

Exceptional

02 Jun 2026

Brandon

I love staying at the Lotus. It’s been a few years and the upgrades are lovely. Nice gym with new equipment, massages and more. And the staff is always great!

Partner

10/10

Exceptional

02 Jun 2026

JENNIFER

The ocean view was great we were on a higher floor so we were able to view Diamondhead and the ocean.

10/10

Exceptional

01 Jun 2026

Annemarie

Great corner room with gorgeous view, air conditioning a bit noisy. Otherwise great

Self

8/10

Excellent

22 May 2026

Grace

Location

4/10

Poor

06 May 2026

Melissa

Highlights - Great location, friendly staff, easy parking.

Friends

10/10

Exceptional

08 Apr 2026

Lisa

The room had great views and had wonderful amenities like a bathrobe and water bottle. Beach chairs, towels and bikes were readily available. The location was great, right across from the park and far enough away from the craziness of Waikiki, but close enough to walk there in a flash.

Partner

8/10

Excellent

31 Mar 2026

Baylis

Broken floor tiles in room, dirty grout, place itself is nice location. View was fabulous. Front desk staff was nice. Elevator went out on last day of stay so had to walk up and down 8 flights but they offered to help with bags. Seems like they are trying with what they have but it was a lot to pay for the level of experience.

Partner

10/10

Exceptional

20 Mar 2026

Erica

Loved the staff! The smell of the hotel lobby is amazing and everyone was very welcoming! Will definitely be staying here again!

10/10

Exceptional

25 Feb 2026

Christopher

Location, staff, view, well kept and managed.

Partner

10/10

Exceptional

20 Feb 2026

Jana

Staff was very welcoming! Nice amenities that were within the atmosphere of the Hawaiian spirit. Steps to the beach, quit and away from the crowds of Waikiki. Unbelievable views of the ocean shoreline Diamond head right out of your balcony. Staff very responsive to our requests.

Friends

10/10

Exceptional

15 Feb 2026

Lloyd

Great location (near but not too close to Waikiki), wonderful staff, easy beach access and really nice views from the room

Leisure Partner

10/10

Exceptional

04 Feb 2026

Sophia

We loved our porches & the quiet location!

Partner

10/10

Exceptional

21 Jan 2026

Kimberly

The room.was very clean, the staff tidy it up each day. The amenties were great and the locations was a plus!

10/10

Exceptional

19 Jan 2026

Kathi

Comfortable, clean room with a true oceanfront. Extra touches like robes and slippers were lovely. Location was perfect for us. Close walk to beaches and good food. Easy drive to areas with more hubbub.

10/10

Exceptional

18 Jan 2026

Vincent

Staff helpful and room clean and spotless

Leisure Family

10/10

Exceptional

06 Jan 2026

Paul

The staff was very kind and helpful, the room was very clean and the hotel amenities were terrific.

10/10

Exceptional

06 Jan 2026

Jeffrey

Wonderful location, welcoming and helpful staff, spotless and wrll appointed, spacious room with breathtaking views of Diamond Head.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Front desk team are all professional, welcoming and helpful. Nikki and Yoo Bi are the best!
Loved the close-up views of Diamond Head and the Pacific. So nice to have an espresso machine in-room. The nearby parks and small beaches are a plus.
Will definitely return!

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Bruce

Room was great and clean! Hotel was tidy, staff was good .

Self

10/10

Exceptional

29 Dec 2025

David

Staff great. Rooms very comfortable and quite large.

Leisure Family

8/10

Excellent

22 Dec 2025

Katherine

The hotel offers direct access to the beach, just a few minutes’ walk away. I had a wonderful stay there—it’s quiet and much less crowded, which made it very relaxing. Waikiki Beach and the International Market Place are both within a comfortable 10–18 minute walk. The hotel service is excellent. Although the room safe was not working, it was a minor issue and didn’t affect my overall experience. I will choose this hotel in my next trip.

Leisure Family

10/10

Exceptional

16 Dec 2025

Chuhong

The staff are friendly and nice! The hotel is very well managed and aesthetically designed. They're very considerate about he amenities. love the quietness compared to wakiki.

Leisure Family

10/10

Exceptional

13 Dec 2025

John

Ella made our stay very comfortable! Would return back in the future.

All staff were great but Ella stood out as she goes out of her way to recommend us malls / places to eat in certain area!

Very clean space and parking made it more comfortable

Leisure Partner

10/10

Exceptional

11 Dec 2025

Kathleen

Lovely room, nice amount of space with a chaise, desk. Good coffe and wonderful robes. Staff was very nice and my in-room massage was great

Self

10/10

Exceptional

10 Dec 2025

William

Nice quiet location on the beach, no pool. The rooms are clean, spacious and the bed is comfortable. I would stay here again.

Leisure Self

10/10

Exceptional

02 Dec 2025

Henry

We had a fantastic stay at the Lotus Honolulu at Diamond Head. The front desk staff was outstanding—warm, welcoming, and incredibly helpful both during check-in and throughout our visit. They gave us excellent recommendations for delicious local meals and great spots to explore nearby.

The hotel’s location is ideal—just steps from a beautiful beach. We loved that the hotel provided beach chairs and towels, which made it easy to relax and enjoy the ocean.

We enjoyed our stay so much that we tried to extend it, but the hotel was fully booked, so we’ll just have to come back next time. Looking forward to our next visit!

Friends_and_family Family

2/10

Poor

02 Dec 2025

Larisa

After being out to sea for over a year I always look forward to getting a hotel room to rewind and finally lay in a bed. But the first issue wrong was that the toilet was not flushing and nor did I receive the complimentary beverages that the front desk clerk had offered at the beginning of the stay. Later on, as I am talking to someone in a regular tone voice I get a call saying it is too loud. Which o understand the walls are extremely thin but I didn’t see a problem talking to family after all it’s been so long to talk to them. So after the complaint I continue to talk to my family in a lighter tone of voice but apparently that was not good enough and I received another call with the person over the phone saying if we get one more complaint the police will show up to my door. The person also suggested to take us to another floor where it was considered a living room with some games. But I was so confused because after paying so much money for a room I thought I’d be able to have my own privacy and space I was barely in my room and did not get to enjoy that peaceful time to myself at all. After arriving in the living room the front desk agent had suggested to not go back in the room until after sunrise…. I was thinking to myself am I even going to be able to sleep in the room I payed for? I feel like it was a wasted of money unfortunate I thought my experience in Hawaii would have gone better. Probably would’ve saved money going to a different hotel but I saw good reviews.

Leisure Friends

10/10

Exceptional

27 Nov 2025

Gregory

💯

10/10

Exceptional

23 Nov 2025

Tammie

We had an amazing stay at the Lotus hotel! My husband and our two adult children stayed in the penthouse suite. The suite was spacious and beautifully decorated. The wrap-around balcony allowed us to enjoy the breathtaking views from all sides of the suite. The Diamond Head view from the master suite was EVERYTHING!!! The only downside was that their elevator doesn’t go all the way up to the penthouse. You have to get off on the 12th floor and walk up. My husband has mobility issues so the 10 or so stairs were very challenging for him and there was also no ramp to roll his scooter up. Aside from that, I highly recommend The Lotus at Diamond Head in Honolulu!!!😍

Leisure Family

10/10

Exceptional

19 Nov 2025

gerard

Every thing was fine but the beds need to be replaced

Leisure Friends

10/10

Exceptional

18 Nov 2025

Sarah

This was such a beautiful hotel! The room was incredible with the best Illy Espresso machine in the room. The bathrobe was so comfortable I bought one to take home. The restaurant located at the hotel was fabulous. I would definitely recommend eating there (The Alden). The best thing about the hotel is the location. It is in Diamond Head, which is off Waikiki, so you still are close enough to the shopping and fun things on the strip, but you aren't dealing with all of the noise and people. Access to beach is feet away.

Leisure Family

8/10

Excellent

16 Nov 2025

Simon

Staff are friendly and helpful but the property itself is quite tired. Somewhat underwhelming. Rooms need a refresh

Partner

6/10

Pleasant

12 Nov 2025

George

Staff was great. Hotel is a little tired. elevator is quite slow so there should be some chairs or bench right by the elevator doors on each floor

Leisure Partner

10/10

Exceptional

08 Nov 2025

John

Spotless room. All the decorations in the furnishings were top notch! Loved the in-room espresso maker, microwave, refrigerator. The hotel staff is just amazing in your professionalism helpfulness and courteousness. Not crazy about the TV setup in the room it was pretty old school in technology and channel selection. No Netflix or other streaming services available. No USB port on the television. Everything else about the hotel in the room was perfect though.

Leisure Self

10/10

Exceptional

01 Nov 2025

Tom

The staff was exceptional. The hotel and room were clean and well appointed.

Leisure Partner

10/10

Exceptional

30 Oct 2025

Sonia

I had a wonderful stay at Lotus Honolulu at Diamond Head. The staff were incredibly friendly and welcoming, and the cleanliness and facilities were excellent. I would definitely choose to stay here again when I visit Honolulu.

Business Self

8/10

Excellent

30 Oct 2025

Kenneth

Clean, great ambiance but understood parking was free then charged $40/night

Partner

10/10

Exceptional

29 Oct 2025

Karla F

The staff was friendly and accomodations very comfortable. I wish the restaurant was open more days because it was excellent in all ways.

Leisure Family

10/10

Exceptional

21 Oct 2025

Ashley

Always a pleasure staying here! Bright, clean room with amazing coffee. Love the location in Diamond Head- we will be back

10/10

Exceptional

13 Oct 2025

Gary

We live on O`ahu on the west side, and sometimes events/activities in town run late; the Lotus has become the go-to place for crashing in Honolulu when we also want to swim at Kaimana Beach first thing in the morning, or eat at Arden, or walk Kapiolani Park, and generally avoid the craziness of inner Waikiki. Easy place to return too. Aloha no!

Partner

10/10

Exceptional

10 Oct 2025

ANITA C

Great amenities

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Eileen

My view of Diamond Head was incredible. Short walk to shopping and nightlife but far enough away to be nice and quiet

Leisure Self

10/10

Exceptional

16 Sep 2025

William

An Oasis on Waikiki

Mine was an unexpected stay since I missed my flight to Guam and was a last minute booking. Desk staff was awesome and the hotel is a bit smaller than its peers near Diamond Head -- just what I wanted. Peaceful, welcoming and the view over the jade expanse was a bonus during my short stay. My only regret is that I didn't have time to surf...east coasters really cherish these waters!

Business

4/10

Poor

10 Sep 2025

Lisa

Didn’t like it much. Not convenient. Needs a serious update to rooms.

10/10

Exceptional

06 Sep 2025

Marvin

Very relaxing, quiet, and just off the hustle and bustle of the city. Staff were all accommodating.

Partner

2/10

Poor

01 Sep 2025

Francisco

Unhappy with the last minute charges! Taxes, amenities and transient tax! Almost $800 we did not expect to pay after we fully paid our trip in advance

Leisure Partner

10/10

Exceptional

22 Aug 2025

Abraham

Love it

4/10

Poor

02 Aug 2025

Amanda

I recently stayed at the Lotus Hotel at Diamond Head, and the experience didn’t meet expectations. Hidden amenity and parking fees added $270 to my three-day stay, which felt misleading. The hotel has only one elevator for multiple floors, making it inconvenient to come and go.

The room advertised a complimentary bottle of wine, but I received two cans of hard seltzer instead. Another “amenity” was a free glass of wine from the hotel’s restaurant, but the restaurant was understaffed. Despite two bartenders chatting at an empty bar, we were told to wait for a hostess. A couple ahead of us was told the same thing, and now we were all just standing there waiting. After 10 minutes, we left. It felt more like a hassle than a perk.

Borrowed beach chairs had broken straps, and the foot wash station was plagued with mosquitoes, making it unusable.

On the positive side, the front desk staff were kind, the room was clean, and the welcome oshibori was a nice touch. However, these small details didn’t make up for the extra fees and overall lack of value. The hotel has potential but needs serious attention to service culture, staffing, and transparency about charges.

Leisure Family_with_children

6/10

Pleasant

29 Jul 2025

Patricia

Beautiful Hotel

The hotel lobby was gorgeous, very friendly staff. My room was beautiful, with a pretty view of the ocean. There is only one restaurant that offers dinner only.

Self

10/10

Exceptional

29 Jul 2025

John

Great location, great rooms and amenities, helpful staff

Leisure Family

10/10

Exceptional

23 Jul 2025

Yesenia M

We enjoyed our stay at the hotel.

Leisure Partner

4/10

Poor

17 Jul 2025

Michelle

Overall the property has green initiatives wrt water bottles. The view was nice.

Leisure Partner

10/10

Exceptional

16 Jul 2025

Ann

Excellent value, delightful staff and a true gem!

Leisure Family

10/10

Exceptional

09 Jul 2025

Rachel Afi

Quieter option with a view of the sea

Very comfortable stay with no issues at all. Friendly staff and at a low key hotel in a convenient location--could walk to Diamond Head--and the public beach next door was perfect. So glad we kept our distance from the big and crowded hotels at Waikiki.

Friends_and_family Friends

8/10

Excellent

06 Jul 2025

Kathy

Nice room, good location…. The elevator was very slow and difficult to get when you needed it the most …there’s really no social vibe here no lounge that has any kind of a beach feel to it.

Leisure Self

10/10

Exceptional

04 Jul 2025

Amanda

The nearby beach access was good. Staff is friendly and it’s clean. But paying extra for “ocean view” is not worth it. There’s another building in the way and every room basically can see a sliver of the ocean without the extra cost.

Leisure Family

8/10

Excellent

23 Jun 2025

Windsor

Easy parking on property. Room is nice and big.

Partner

10/10

Exceptional

13 Jun 2025

Gregory

The staff is very nice place is a great location and it’s very quiet. I love it.

Business Self

6/10

Pleasant

29 May 2025

Jessica

Ok hotel. The staff was nice, but seemed to have no idea what they were doing. They forgot welcome drinks and our wine. They seemed to fumble over what to do next. The views were great! The hotel was not as clean as i expected. The 1 elevator sucked. Sometimes it took a while to come to you

10/10

Exceptional

27 May 2025

anthony

Amazing!!!

Leisure Friends

8/10

Excellent

25 May 2025

shelly

Quiet location. Had to walk or Uber to excursion pick ups. Walking was about 25 to 20 minutes to get there so quite removed from weikei strip. Restaurant in hotel very limited menu and opening time so had to Uber or walk to all meals even breakfast. The mattress in hotel needed to be changed out. It is hard old and sagging my husband s back was feeling it. Very clean and attentive staff. Bathroom fan not working and still didn't work after they told us maintenance had worked on it. Nicely decorated but room smelled a bit musty. I went and bought air freshener which helped but lobby was lovely. If you want to be close to strip beach amenies of c restaurants and shops i wouldn't stay here but if you want to get away from business of strip and have quiet its fine.

Leisure Partner

10/10

Exceptional

15 May 2025

Daniela Moser

Friendly staff, great location

Leisure Partner

8/10

Excellent

12 May 2025

Ron

It was nice to have a quite beach almost no kids on beach. Very clean area and a easy walk and health one to down twon 20 min

Leisure Partner

10/10

Exceptional

10 May 2025

Danielle

Loved the pool area and really appreciated that we received an upgrade to ocean view.

Leisure Partner

6/10

Pleasant

03 May 2025

Erin

Very disappointing hotel

I was disappointed by this hotel. It felt more like a 3 star hotel. The location is great - its away from the craziness of Waikiki but just a short walk through the beach park to get to all the restautants and shops. However, the hotel itself looks more rundown. The room was spacious and clean, but with views of a parking lot and a sliver of the ocean through buildings. No one assisted us upon arrival or checkout with our luggage. In fact, we ended up finding a cart that was sitting around and just loading it up oursleves. It took 20 minutes to checkout because the person at the desk was talking on the phone with a potential guest - apparently something that mattered more than the guests who are already staying there. This hotel was definitely not worth the cost of the stay, and I will not be returning.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2025

Anna

For my short stay, it was wonderful. Staff was very agreeable understanding and pleasant. I felt pampered.!! I will be back.

Business Self

10/10

Exceptional

24 Apr 2025

Anita

Super nice and accomodating staff

Leisure Partner

10/10

Exceptional

21 Apr 2025

Angela

I only stayed one night there, which I regret. My view from the 10th floor, corner unit had me speechless. Yoobi checked us in and made sure we were satisfied before resuming to his front desk. I love the boutique feel and it was budget friendly, as far as beach property goes in Hawaii.

My only draw back was the narrow parking spaces in front of the entrance. That was stressful for me. Otherwise, your experience will be golden.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Verified traveler

Amazing

Friends_and_family Family

8/10

Excellent

16 Apr 2025

Thomas

Diamond Head Find.

Great rooms in older building. No food service or beverage when the on site restaurant is closed on Monday and Tuesday. Quiet end of Waikiki with nice swimming beach.

Business

10/10

Exceptional

14 Apr 2025

Kathy Ann

Very clean and staff was very helpful and friendly

Leisure Family

10/10

Exceptional

10 Apr 2025

Christopher

Boutique under Diamond Head

Nice boutique hotel away from Waikiki crowd. No pool so ocean is it. Sat AM yoga included

Business

10/10

Exceptional

09 Apr 2025

Betty

Nice staff, clean, walking distance of food and shopping!!

Leisure Family

10/10

Exceptional

06 Apr 2025

Elia

Although I truly enjoyed my stay at Lotus and love its breathtaking views, I was extremely disappointed by how much more money I had to pay at the end of my stay. The Lotus final receipt was about $600 more than Expedia’s estimated cost when I made the reservation.

Leisure Family

10/10

Exceptional

03 Apr 2025

Aldo

Reserved one night last minute not expecting much but was surprised. Solid option to stay with great service from the staff and the hotel restaurant is AMAZING

Leisure Family

10/10

Exceptional

26 Mar 2025

Scott

Great area.

4/10

Poor

20 Mar 2025

Kyrylo

Pros:
Great location, quiet, close to the beach, polite staff.

Cons:
The hotel is old and has a smell. From the room on the 4th floor, the view of Diamond Head is almost nonexistent, with only a small glimpse of the ocean. Cigarette butts fall onto the balcony from above. They don’t inform guests about additional fees, such as paid parking ($40 per day) or the amenity fee (also $40 per day), so you’ll face an unpleasant surprise at checkout.

It was very frustrating that, according to my Expedia booking, the property was supposed to charge me only $235.90, but in reality, they charged $445.30. They explained that this was because I booked through Expedia instead of directly with them, and also that parking is paid (which was not mentioned anywhere), along with amenity fees and other unexpected charges.

Leisure Family

4/10

Poor

17 Mar 2025

Verified traveler

Very dated rooms and dingy for the price

Partner

10/10

Exceptional

10 Mar 2025

Shawn

Just a great stay

Leisure Pet

10/10

Exceptional

09 Mar 2025

anita

Wonderful Perfect Old Time Service

From check in to check out the stay was wonderful

Partner

10/10

Exceptional

05 Mar 2025

Marlon

The hotel is a wonderful blend of beautiful Hawaii, without the crowds of Waikiki.

Self

10/10

Exceptional

03 Mar 2025

Carmen

Amazing corner room with wonderful view. Loved the 2 windows. Loved the tea and towel on check in. We biked to shopping, and jogged in the wonderful park across the street. Cute beach area...

Leisure Partner

10/10

Exceptional

02 Mar 2025

Theresa

Service was above and beyond great! Stunning views! Great amenities and extras! Location was perfect for our liking! So much within walking distance! Made Oahu a better experience!

Leisure Partner

6/10

Pleasant

20 Feb 2025

Richard

Lotus atcFiamondhead

Located in location with no nearby restaurants. Closest was a 15 minute walk.

No umbrellas available to rent for beach, though chairs and towels were provided.

Crack in sink should be repaired.

Entry to room with keycard extremely difficult.

Partner

8/10

Excellent

20 Feb 2025

Bernadette

Staff was super friendly and the location was good as it was a bit further away from the busy Waikiki center. What I didn’t like was the resort fee which enabled you to receive certain things like beach bikes and chairs but of which I was never informed of. I was just told that there would be a fee which sounded like a standard fee to me. They charge this fee per day regardless of usage.

Leisure Family

10/10

Exceptional

18 Feb 2025

Candy Eviota Corro

Great location very friendly staff and very clean. Great experience!

Leisure Partner

10/10

Exceptional

08 Feb 2025

Robert

Beautiful property with an amazing park across the street. Very quiet but not far from anything

Leisure Partner

6/10

Pleasant

20 Jan 2025

Mindy

Nice stay… nice staff

10/10

Exceptional

18 Jan 2025

Mark

No restaurants other than some in hotels. No stores.

Leisure Self

10/10

Exceptional

11 Jan 2025

randy

Luv it!!!

Leisure Family

10/10

Exceptional

31 Dec 2024

Terry

Katie was a great host!

8/10

Excellent

29 Dec 2024

Patricia

The people working at the hotel were very friendly and available. They answered our questions and were available to loan us beach chairs, towels, good restaruants, and advice. The hotel was convenient for beaches, and places to eat. We were able to walk to both. The hotel gave us two free small gifts of snacks.

Leisure Partner

10/10

Exceptional

29 Dec 2024

Hiren

It was close to the ocean, very clean, friendly hotel concierge, clean rooms, and beautiful views of the hills and water.

Leisure Family

2/10

Poor

19 Dec 2024

Thomas Cory

We were very disappointed. When checking in we were actually downgraded from the king bed room that had been arranged to a room with two double beds. The next day we were moved to a king bed room but were required to check out by noon and not allowed to check back in until 4;00 PM, so we did not have a room the afternoon of the second day even though we had paid for a six night continuous stay, very disruptive to our plans. The staff was quite unsympathetic. When we checked out we wished to discuss our disappointment with a manager who was not available and we never received a call or email from management despite a promise from front desk staff that \"Brandon\" would contact us.
The so called VIP upgrade was a bottle of wine and two glasses of juice.
The hotel is old and worn out. The room smelled like mold. Very few dining options in the area. Restaurant at the hotel is expensive and only open for dinner.
We recommend avoiding this tired, smelly, rude hotel.

Leisure

10/10

Exceptional

16 Dec 2024

Ivan

It was quiet compared to the properties in the heart of Waikiki. The staff was super friendly.

Business_and_leisure Friends

6/10

Pleasant

11 Dec 2024

CHRISTY

Mis-categorized/description of room