Bristol Hotel Amman

Jordan , Amman
AMMAN, Abdel Rahman Allawi Str, 5Th Circle, 12
Show on Google | Website | Map

50 reviews shown

10/10

Exceptional

18 Dec 2025

Adam

Clean , friendly staff

Business Self

10/10

Exceptional

13 Dec 2025

WADDAH EMAD EL

Yes

6/10

Pleasant

05 Apr 2025

George

Front Desk should be more professional. More resposive. I had an incident where they checked me in a room that has a very old and unclear TV i felt i am ib a 3 star hotel. Its totally understanble but when its not undestandable tgatvwhen yiu complain on tgat uiu get

2/10

Poor

18 Mar 2025

Amer

NEVER EVER AGAIN!
I am very disappointed. I regret I booked a room at this hotel. I arrived after midnight (with giving the hotel late arrival notice), when I got there, I waited at the service counter more than 12 minutes. The receptionist then told me that there is not a room for me! Although I booked a non smoking room with King Bed. He said all rooms are smoking, and al he can do is to try to find a twin bed in a handicap accessible room on the floor level. After waiting another 30 minutes, he failed to find anything, yet, he kept asking me to wait and not to worry ... so, after 38 hours of travel time, I was very exhausted, I asked to talk to the manager, he told me that he is the manager .. hehe ... So, I realized that it is truly a 1 star hotel or may be 2 stars, and I left and waited on the main road after 1 am and luckily found a Taxi, I started looking for a hotel, and I found one around 2:15AM.

Business Self

6/10

Pleasant

24 Dec 2024

Starsky

The hotel rooms could definitely use an upgrade. There was long hair on bed when i checked in. There was a small store right next to the hotel. Which was nice.

Leisure Self

8/10

Excellent

04 Nov 2024

Nader

Fair value for money , good

6/10

Pleasant

08 Aug 2024

Mona

10/10

Exceptional

31 May 2024

Wadee

Very good and very clean hotel

6/10

Pleasant

25 May 2023

Bekim

Too loud and horrible internet connection considering that Amman has an outstanding internet infrastructure

8/10

Excellent

17 Nov 2022

WADDAH

Generally ok however more restaurants sitting areas swimming pool with warm water are highly recommended

Leisure Family

10/10

Exceptional

31 Aug 2022

Ibrahim

I enjoyed my stay at Bristol.
Very helpful team.
Recommended.

Business Self

10/10

Exceptional

17 Apr 2022

Sam

Very nice , clean room , good service and food

Business Self

4/10

Poor

19 Aug 2021

Maki

Reception staff lovely the rest of service very poor you have to pay the tip to get good service the price for drink very expensive Bottle of water £1.50 on swimming pool bottle of beer £9.50 the prices different every day the price on menu with out tax if you find the menu very disappointed.

Friends_and_family Family

10/10

Exceptional

04 Mar 2021

Verified traveler

you need a car to go for any shopping , the Hotel is near one of the major Hospitals in Jordan ARAB MEDICAL CENTER

Business Self

6/10

Pleasant

05 Dec 2019

Verified traveler

Well located. Rooms are old style but well maintained. I did not find the staff very welcoming

Leisure Self

2/10

Poor

04 Oct 2019

Verified traveler

Hi, I got to sleep at Amman one night and it was impossible for me to sleep incredibly. The room they gave me was next to the hotel nightclub and I couldn't sleep at all. I asked for a change of room and they were pure negatives. Another hotel and the answer was I DO NOT expect expedia to refund my money when someone goes to a hotel is to rest and NOT to be listening to music and screaming all night

Leisure Family

8/10

Excellent

22 Aug 2019

Gary

The pool area was very nice as we sat near for breakfast.

Business

2/10

Poor

04 Jul 2019

Old! For the same price would stayed at a boutique hotel that is more clean and up to date. Weary dusty interiors and smelly rooms. Bad plumbing and toilet

Business Self

10/10

Exceptional

17 Feb 2019

Verified traveler

excalant good very good good very excalant
jdnjf j fd fjnflkfjlr rfklrn, rkfgr;kln

Business Family

4/10

Poor

09 Jan 2019

Verified traveler

The front office clerk gave me change for a $20usd though I gave her $50.
Then their visa machine did not work and she wanted cash.

6/10

Pleasant

22 Jul 2018

KamalAljubili

When I arrived 14:30 Jordan time, the receptionist (Rand) told me the room will be ready after 10 minutes, and i was waiting for more than 45 minutes and the room was not ready yet.
While other guests arrived after me, and their procedures were completed and they went to their rooms and I'm still waiting.

4/10

Poor

26 Jun 2018

yazan

Never again

I booked double bed room for 2 guests, and what i got is 2x2 meters room with a single bed... When i called the receptionist he told me that this is what we only have !!!
I checked out after 3 hours and booked another hotel...
Never ever again !!!

8/10

Excellent

14 Jun 2018

FAOUZI

3 NIGHTS 4 DAYS

All over all it was a good hotel . I consumed 1 bottle of water from the minibar , but they wanted to charge me for chocolate and snacks that didn't consume at all , and I disputed the charge . very embarrassing situation at the front desk.

6/10

Pleasant

24 Apr 2018

Verified traveler

good location

hotel facilities are good

hotel rooms are in desperate need of noise insulation
i could hear the rooms next to me clearly and noise from the corridor
show leaks water all over the toilet floor too...

rooms are clean and central location

10/10

Exceptional

16 Apr 2018

Lisa

Very nice hotel

The Bristol is a bright airy hotel in a good location and with a great breakfast.

2/10

Poor

14 Apr 2018

Gerry

NOT A 5 STAR AT ALL!!!

Firstly there are many different hotels within this area of Amman, and I have stayed in most of them. This hotel is old and dated, the staff are despondent, and the hotel requires a full refurbishment. The breakfast is basic, and nothing is really appalling from a customer point of view. The Spa is dated, again the staff struggle, even to the extent that I waited 30 minutes and no one came!. The rooms are old, but the bed is very comfortable, although the bedsheets are often dirty. Please be aware of often charges to your bill that do not exist, I have had many issues with bills at this hotel. Lastly, I requested a car to take me to the airport, on thing is for sure, it wasn't a car that came for me, it was something between a camel and motorbike, basically a terrible unsafe vehicle. Not what you would expect from a hotel in any shape or form. Please stay away from this hotel if you want a pleasant stay in Amman. From a very well-travelled Business Man!

4/10

Poor

29 Mar 2018

If it’s not 5 starts hotel.

I would give it three stars at the most. It is old hotel uncomfortable, very smoky in the description is deceiving

4/10

Poor

19 Mar 2018

Verified traveler

3 star

No refrigerator in room broken bathroom titles toilet difficult to flush. Construction noises continuously.

6/10

Pleasant

17 Mar 2018

eyal

food in the hotel

food prices are high and there is nothing else within walking distance

4/10

Poor

21 Feb 2018

Verified traveler

Very disappointing. The hotel decor is tired and outdated. Bathroom door didn't close properly. Absolutely nothing in the minibar and then asked in departure if I had taken from the minibar. Breakfast hot food tasteless and bland.

10/10

Exceptional

15 Feb 2018

Fady

Very nice hotel, nice experience

Friendly staff, tasty food, comfort rooms, clean and all the facilities are available.
I recommend it to all the travellers to Jordan.

6/10

Pleasant

30 Dec 2017

najla

Knew the hotel from a previous stay 4 years ago

Nice location but hotel is getting old and needs better services
Security is very well managed

2/10

Poor

27 Nov 2017

Verified traveler

Horrible reception and checkin.

I got there at 40pm with the worst attitude of checkin staff I have ever experienced. No room available. Then they found a room and went to it but someone was sleeping in the room I was given a key to. Absolutely terrible experience. The same person checking me in did a horrible job handling it. An assistant manager helped by giving me suite instead and was trying his best to be good to me. Such a great person that needs to move to a proper hotel. Music was also loud from the hotel club with little sound insulation.

8/10

Excellent

27 Nov 2017

Good neighborhood

The place was good and met our expectations. Some mold in bathroom tile was a turn-off that can easily be repaired. It could be due to poor ventilation in the bathrooms as well. We noticed this to be a common issue in Amman hotels. Staff was courteous and helpful.

10/10

Exceptional

09 Nov 2017

Verified traveler

Wonderful hotel

Spacious rooms, clean and quiet, nice neighborhood, close to shopping and restaurants.

2/10

Poor

11 Oct 2017

Ahmad

Bad stay

It was not good at all. The room was not clean when I got into it. Bathroom dirty without new towels

Family

10/10

Exceptional

12 Jan 2017

Mohammed

nice hotel

nice hotel ... thank you :)

Family

10/10

Exceptional

30 Sep 2016

Daniel Danano

Mr.

it was great staying at the Bristol

8/10

Excellent

03 Aug 2016

Verified traveler

Very nice affordable price and very well located

I was in Jordan for a business meeting and I enjoyed the hotel facilities as well as staff welcoming . very easy check in

6/10

Pleasant

29 May 2016

Ben

Better for business than tourism.

I stayed here with my girlfriend.

The hotel is very nice, clean and well kept.

The biggest complaint we have was that the bathroom flooded every time we used the shower. Staff seemed disinterested in looking into this. We waited 45 minutes for a workman to arrive to look at this. When he arrived he took one look at the shower and said \"back in five minutes\", and then never returned. In the end we just went with the option of flooding the bathroom when we wanted a shower. I found this quite irritating as we'd both been wanting a shower after checking in and had plans to go out, but instead had to wait for the work man.

Partner

4/10

Poor

17 Mar 2016

bad experience

Bad experience,,, was agreed for the price,,,, on the arrival I have been asked for the payment,,, on the departure asked for a second payment, when I tried to explain I paid more than what I agreed with,,, the answer was from Rand the recepinest oh we didn't charged your card,,, back in UK my bank has explained 500 pound pending on my account,,,, after calling them and calling hotel.com, they said will not charge the card twice,,,, bad communication between the day and night staff,,, asked for a robe and after wearing it got an insect bites all over my body and have photos to prove,,,, will never use them any more.

Partner

8/10

Excellent

01 Mar 2016

Atef

wonderful Bristol

comfortable stay with professional and kindly staff

8/10

Excellent

16 Feb 2016

Murray

Brief Business trip, Good standard Hotel

Nice room, spacious, Staff with helpful pleasant attitude.

Business centre printer not working but helpful staff persisted despite massive odds (no toner) to get the colour working for me, even though it was only purple.

Smooth, safe, nice breakfast and a fraction of the cost of the competition

Will use again,

10/10

Exceptional

13 Feb 2016

VANESSA

My stay at the Bristol Hotel was excellent. The staff were very polite and helpful and the breakfast was great - I will definitely stay there again. My only complaint is that wifi should be free.

10/10

Exceptional

07 Feb 2016

Mohammed

Amazing Hotel

Really It was very nice ,, The Hotel is One of the Best Hotels in Amman ,,

The Breakfast ,, food ,, drinks very delecious,,
the Room very comfort,, cleanness ,, the location also excellent for everything

Partner

6/10

Pleasant

02 Jan 2016

Verified traveler

The hotel as overall is good except the net/WI-FI

During check out , we were asked to pay 11JD for WI-FI. We made complain every day but nothing done. According , we purchased 2,SIM cards with 5gb net @ about 20 JD each

We refused to pay because the funny thing that there was no WI-FI available in the room

The hotel manager kept saying that the Hotel IT report indicate that we used high speed premium Internet . After 10 minutes silly argument , the manager asked me to sigh on the bill that we did bud the hotel net

I

Family

8/10

Excellent

15 Dec 2015

Maher

MAHER ALABED

Excellent Hotel and very good service

4/10

Poor

05 Dec 2015

Thomas

Not good customer service

Unfortunately, I did not have a good experience. Hotel was nice - no problems. I was on 6th floor and perhaps there was a lounge or party area above me. Band played loudly until 2:30am and management did not seem to care. Then at 4:30am, lots of furniture moving as if they were putting tables etc. away. When I complained the next morning, they did not seem to care.

10/10

Exceptional

16 Aug 2015

ghassan

Good location , accessible, close to shopping

Helpful staff, clean room with reasonable rate, good food and a lovely night club with good atmosphere

10/10

Exceptional

31 Jan 2015

Ahmad

Normal

The hotel was full of candy girls