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Hotel Renacer

Mexico Mexico , Pachuca
Huasca De Ocampo, Av Las Carreras
Show on Google | Map

7.0 Very good 516 Reviews
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Hotel Renacer


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Hotel details

Useful information about Hotel Renacer before you book

Those who stay at this establishment can make good use of the wireless internet connection available at the public areas of the hotel. There is no 24-hour reception.

Additional fees may apply for some services.


With a stay at Hotel Renacer in Santo Domingo (Gascue), you'll be a 1-minute drive from Malecon and 7 minutes from Blue Mall. This hotel is 0.5 mi (0.8 km) from Hostos Park and 0.6 mi (1 km) from Plaza Patriótica Francisco del Rosario Sánchez.

Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Childcare
Transportation services

Check-in and check-out

Check-in from 2:30 PM
Check-in until 8:00 PM
Check-out until 1:30 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Parque Independencia 0.5 km / 0.3 mi
National Palace 0.5 km / 0.3 mi
The Count's Gate 0.7 km / 0.4 mi
Calle El Conde 0.7 km / 0.4 mi
Plaza Patriótica Francisco del Rosario Sánchez 0.7 km / 0.4 mi
Hostos Park 0.8 km / 0.5 mi
Puerta de la Misericordia 0.9 km / 0.5 mi
Iglesia de San Lázaro 0.9 km / 0.5 mi
El Obelisco Macho 0.9 km / 0.6 mi
Iglesia de Nuestra Señora de las Mercedes 1 km / 0.6 mi
Mercado Modelo 1 km / 0.6 mi
Iglesia de Nuestra Señora del Carmen 1 km / 0.6 mi
Malecon 1.1 km / 0.7 mi
Iglesia de San Miguel 1.1 km / 0.7 mi
Iglesia de la Regina Angelorum 1.2 km / 0.8 mi

Facilities

Hotel
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Wi-fi
Upon availability

Room options

  • Double or Twin DELUXE Double or Twin • DELUXE DBT.DX
    Double or Twin DELUXE
    No room image available

    Double or Twin • DELUXE

    Guests: 1–6 • Adults: max. 6 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type Double or Twin
    View / characteristic DELUXE
    Room code DBT.DX
    Occupancy Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    Double or Twin DELUXE

    Double or Twin • DELUXE

    Double or Twin DELUXE
    Double or Twin • DELUXE
    Guests: 1–6 • Adults: max. 6 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE TWO DOUBLE BEDS DOUBLE • TWO DOUBLE BEDS DBL.2D
    DOUBLE TWO DOUBLE BEDS
    No room image available

    DOUBLE • TWO DOUBLE BEDS

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic TWO DOUBLE BEDS
    Room code DBL.2D
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE TWO DOUBLE BEDS

    DOUBLE • TWO DOUBLE BEDS

    DOUBLE TWO DOUBLE BEDS
    DOUBLE • TWO DOUBLE BEDS
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • FAMILY ROOM STANDARD FAMILY ROOM • STANDARD FAM.ST
    FAMILY ROOM STANDARD
    No room image available

    FAMILY ROOM • STANDARD

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type FAMILY ROOM
    View / characteristic STANDARD
    Room code FAM.ST
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    FAMILY ROOM STANDARD

    FAMILY ROOM • STANDARD

    FAMILY ROOM STANDARD
    FAMILY ROOM • STANDARD
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

Guest reviews

What other guests saying about Hotel Renacer

7.0
Very good
516 Reviews
Cleanliness
6.8 /10
Service
7.0 /10
Comfort
6.6 /10
Condition
6.4 /10
Location
9.0 /10
Neighborhood
7.0 /10
Amenities
6.4 /10
100 reviews shown
10/10
Exceptional
16 Jun 2026
Gabriela
I stayed here for one night, and the location is excellent due to its proximity to the Colonial Zone. The hotel staff is very friendly and welcoming.

Having on-site parking is a huge plus, and they also have a pool on the property. I was on the 3rd floor and had a partial ocean view, though some houses blocked it a bit.

The room has everything you need: a desk with a chair, a closet with hangers, a TV (which I didn't use), and they conveniently provide bottles of shampoo. The AC works almost too well—it got so cold I had to turn it off every now and then.

The included breakfast was a nice touch, featuring scrambled eggs, bread with ham, and a glass of juice.

As a bonus, there is a Chinese restaurant nearby called Expreso New Gazcue within walking distance; the food is great and the prices are very budget-friendly. Very practical for the area!
Partner
10/10
Exceptional
12 Jun 2026
Jose Adalberto Sánchez
The room is not comfortable
Self
2/10
Poor
12 Jun 2026
Marisol
The bathroom was dirty. The shower curtain was dirty. Not towels. Went 3 times to the front desk requesting towels. I was ignored.
Family
2/10
Poor
11 Jun 2026
Lisa
Do not get catfished by the pictures that are advertised! This was a horrible dirty hotel and I do NOT recommend staying there!! The first room we were assigned to had no blankets, no towels, and the toilet did not flush. On top of that, we found a few bees walking on the bed as we were laying down. We were moved to a second room, which was BEYOND disgusting!!! It looked like a murder had just happened in there. The beds were filthy stained, it smelled like dirty nasty butt and sex, and there was mold all over the mini fridge. The third room was cleaner but smaller and had NO amenities!! We stayed here for 6 days, and out of the 6 days, we were only given ONE set of towels. We never recieved no blankets and we had to purchase our own toilet paper!! The staff were rude and dismissive. I DO NOT RECOMMEND THIS PLACE AT ALL!!
Family_with_children
8/10
Excellent
06 Jun 2026
Miriam
Nadie se bañaba en la piscina . Había un letrero del costo de $500 pesos dominicanos. No pregunté al respecto.
Family
6/10
Pleasant
06 Jun 2026
Miriam
El personal en general es amable y cortes. La entrada del hotel y el lobby bastante limpio y agradable. Los butacones de la entrada tienen forros rojos y uno tenía olor a orina de gato. Había gatos en la zona.
No limpian con frecuencia las habitaciones. En 10 días solo fueron una vez, y hubo que buscar a la empleada para que botara los papeles del baño. No ponen jabones, etc, suficientes. No tienen alfombrita en el baño y se queda mojado y el piso queda sucio después del baño.
El baño de la habitación tenía la cubierta del inodoro de sentarse rajada.
Existen filtraciones en paredes y techos Recorrimos varias habitaciones el primer dia para cambiarnos pues había una gotera en el cielo raso que caia sobre el colchon de una de las camas. En esas diferentes habitaciones observamos las comodas desgastadas, al parecer la madera con comejen y despintadas.
Almohadas con olor a polvo que provocan tos, pero lo dijimos y nos trajeron enseguida almohadas nuevas.
Es un hotel económico pero considero que deben mejorar esos aspectos. Solo está incluido el desayuno.
Hacen ruido y hablan muy alto por los pasillos del hotel, sobre todo de noche cuando se debe respetar el sueño de los huéspedes. Había trabajadores arreglando algunas habitaciones.
El desayuno no varia. Y hacen el revoltillo muy salado.
No aceptan tarjetas en la piscina, hay que pagar cash. En la propaganda del hotel decía que el check out era a la 1:30 pm y me dijeron que tenía que entregar la habitación a las 11 am.
Family
8/10
Excellent
06 May 2026
Newton
room was ok, the AC worked, very good for what you pay. Believe there is a pool as well. The free breakfast is good, above all the location is excellent in Gascue near many museums, the Malecon, parque independencia, calle conde.
Self
8/10
Excellent
04 May 2026
Gabriel
Fine
Self
2/10
Poor
23 Apr 2026
Erika Elena
Lo único bueno fue la comida creo que ya deben remodelar los baños están terribles agua por todos lados antes de que tengan otra trajedia como la del jet set deben remodelar
Family
8/10
Excellent
20 Apr 2026
Luis
The shower was licking all day and night and the air conditioning was not the best.
Self
8/10
Excellent
17 Apr 2026
Luis
El aire no algo defectuoso. Igual la ducha filtrada todo el día. Por lo demás. Muy bien
Self
6/10
Pleasant
14 Apr 2026
Maria
The pictures look better than what the rooms actually is, but it gets the job done. It smells like cigarettes. staff is Friend the otherwise breakfast was OK.
10/10
Exceptional
07 Apr 2026
Sidney
Everything was great. Ana helped me out a lot. Great place to stay
Partner
2/10
Poor
01 Apr 2026
Yaserenny
This place is run down. Staff was rude. Upon entering room, absolutely disgusting! No blankets or towels. Bugs, and a very dirty bathroom. The pictures are false. Do not bring your family here. Clearly this place has prostitution going on. The health department needs to close down this hotel. Not good for kids!
Family_with_children
4/10
Poor
01 Mar 2026
Oscar
Instalaciones descuidadas, baño con fugas, TV no servía, checkin listo hasta las 3:20 pm, solo entregan dos paños y éramos 3 personas
2/10
Poor
20 Feb 2026
Rosalyn
Muy sucia las habitacionea todo Viejo y el desayuno peor
8/10
Excellent
29 Jan 2026
Jose
It was good and safety
2/10
Poor
28 Jan 2026
Angela
Worst customer service
2/10
Poor
26 Jan 2026
Ruby
Nasty rooms water leaking
10/10
Exceptional
11 Jan 2026
Reed Angelot
Its wasn't a good experience with the hotel its was a dirty room the shower wasn't cleaned dirty sheet and the was not the i was expected
2/10
Poor
10 Jan 2026
Elizardo
Muy mal servicios al clientes, el baño estaba en muy mala condición cortinas viejas dañada y cuando te bañas semoja todo el piso del baño y demas cosas estaban en mal estado no abia agua en el sanitario al dia siguiente de estar alla no limpian las avitaciones
2/10
Poor
12 Dec 2025
Pedro Antonio
La jabiatacion ni tenía sábanas ni toallas tuve que oedirlas el inodoro no descargaba el agua servicio muy malo nada que ver como muestran en las fotos hasta le hice el reclamo a ellos de porqué se me había entregado un cuarto sin sábanas
Leisure Family
2/10
Poor
29 Nov 2025
maria claribel
We had a family trip!! The whole experience was terrible.. we booked 6 rooms.. and definitely we never will make the same mistake.. I rather to pay more and feel better… cockroaches in the rooms, the bathrooms were dirty… poor hygiene… two of the keys were broken and fixed with clear tape.. poor customer service and poor hospitality from the staff.. the only good thing they had it was the parking lot..
Leisure Family
2/10
Poor
18 Nov 2025
Daniel
No
10/10
Exceptional
16 Nov 2025
Luis
Good service and clean rooms
4/10
Poor
13 Nov 2025
Americo
The room was kind of disorganized, everything was old and broken, it was really loud from the night until morning I wasn't able to get good sleep. The whole hotel looks trashy and the customers in too. The TV didn't work, the only thing I like the most about it was the location and the view
Self
6/10
Pleasant
06 Oct 2025
Keury
Staff, Maintenance
Leisure Partner
2/10
Poor
02 Oct 2025
Adriana
The hotel is very dirty, dirty water fell into your head when you bathed, they gave me a room without air conditioning, they did not clean the room.
Business_and_leisure Family_with_children
2/10
Poor
27 Sep 2025
Johnathan
Very horrible and disgusting place for stay!
Leisure Self
6/10
Pleasant
27 Sep 2025
Jude
The front desk staff in the morning especially the man needs to be more friendly and give more respect to
10/10
Exceptional
05 Sep 2025
Reginald
Q
8/10
Excellent
05 Sep 2025
Reginald
Great for the price could have more options for breakfast. Some streets in the area are not clean
8/10
Excellent
03 Aug 2025
Carmen
good food
10/10
Exceptional
03 Aug 2025
Carmen
nice people very friendly
Leisure Family_with_children
10/10
Exceptional
31 May 2025
Leopoldo isaac
Bien
2/10
Poor
11 May 2025
Salvador
Mal desayuno. Pésimo servicio de la cocinera, bien ruda con los clientes al pedir desayuno. Ducha sin agua. Me quedé sin agua con espuma en mi pelo.
No tuvimos toallas hasta el día siguiente. Mal estado de la habitación en general. Nunca regresaría a hospedarme en hotel renacer.
8/10
Excellent
20 Apr 2025
Jose
Many of the romos don’t have queen beds and refrigerator
8/10
Excellent
22 Mar 2025
Wilkin
They didn't have service mamy ameneties, like towel
Business Family_with_children
10/10
Exceptional
10 Mar 2025
James
Good
10/10
Exceptional
09 Mar 2025
James
Good place
2/10
Poor
07 Mar 2025
Josthyn

Not reconmend

My experience at this hotel was disappointing. From the moment I arrived, I noticed that the common areas were dusty and poorly maintained. When I entered the room, there was a strong musty smell, mold on the walls, and even cobwebs in the corners. The worst part was the bathroom—it had leaks, and water was dripping from the ceiling, apparently from the bathroom in the room above.

Additionally, the pool was dirty and neglected, making it unusable. The kitchen was also very unhygienic, which made me question the safety of the food. Overall, the lack of maintenance and cleanliness made my stay very unpleasant. I would not recommend this hotel.
Friends_and_family Family
10/10
Exceptional
06 Mar 2025
James
I like everything there
4/10
Poor
06 Jan 2025
Chily
The TV not working nobody care about the customer no good food. wi when you’re thirsty go by your own water if the boss not here even Malay try to buy it they’re on break and sell at the water. You gotta wait for the bus coming home for the next day. My daughter must kill me for water I have to drive 24 hour hour to drive to get water for my daughter
Family
8/10
Excellent
05 Jan 2025
Jose
Easy stay
Family_with_children
10/10
Exceptional
03 Dec 2024
Lazaro
Awsome
Business_and_leisure Family
10/10
Exceptional
21 Nov 2024
Mathews
Nice
2/10
Poor
14 Nov 2024
Ismail
Good location
Leisure Partner
8/10
Excellent
14 Oct 2024
Angel
Hot water,tv.wifi..clean
Leisure Family_with_children
8/10
Excellent
07 Sep 2024
Verified traveler
The staff is not to attendant
6/10
Pleasant
04 Aug 2024
JOHN
The place is average and there's difficulties to charge your electronics.
Leisure Self
8/10
Excellent
29 Jul 2024
Edward
Súper and good location
Self
10/10
Exceptional
25 Jul 2024
MARCOS
Good service and property attencions
4/10
Poor
23 Jul 2024
Bernabe
No hot water small rooms rude staff
Leisure Family
2/10
Poor
24 Jun 2024
Ramon
When I arrived at the front desk there were that gentleman from Venezuela, he said his name was Miguel, but another coworker said his name is bili. He was rude, disrespectful to me and some one who went there with me.
I told him I needed a room with clean as my sinus was killing me, he sent me to a room with mold
Leisure Partner
4/10
Poor
24 Jun 2024
Erick
This property is terrible it needs major repairs, their rooms are not well maintained nor clean, their bathroom needs major reconstruction their equipment is very dirty and old
Leisure Self
2/10
Poor
19 Jun 2024
Michelle
Staff was horrible breakfast included and they still charged for the milk for th coffee
Leisure Family
2/10
Poor
19 Jun 2024
Barbara
I booked a one-night stay at this hotel, but by midnight, there was a major electrical issue. The elevator filled the hallway with smoke and began operating erratically, opening and closing while the power flickered. I grabbed my belongings and left the fourth floor room I was in as quickly as possible. Eventually, the lights went out completely, and smoke filled all the floors. All of us guests requested a refund, but the manager refused, leading to a situation where some guests were ready to fight. The manager raised his voice and displayed a complete lack of professionalism towards the guests. He even told me at 3 a.m. that I had already enjoyed my stay. I had booked through Expedia, which tried to contact the hotel to approve the refund, but the hotel never responded. Now, Expedia says I won't get a refund. Even the firefighters had to come to assist a handicapped guest trapped in his room on the upper floors. I left the place around 4 a.m., never having slept because the situation was that dangerous.
Leisure Self
8/10
Excellent
17 Jun 2024
Jose
There’s not much refrigerators at the rooms
More beds are not queen
6/10
Pleasant
17 Jun 2024
Jose
No t enough refrigerators at the rooms
More beds are not queen
8/10
Excellent
16 Jun 2024
Amilcar
Good price-qualkty. Great location
Business
10/10
Exceptional
26 May 2024
Edward
Super cool . Location
8/10
Excellent
25 May 2024
Jhonkelly
Great people
Self
6/10
Pleasant
19 Apr 2024
Franco
.
Business Self
8/10
Excellent
07 Apr 2024
Jose
The rooms have a lot of bed full insted of queen
Leisure Partner
4/10
Poor
27 Mar 2024
BLEINE

Quick stay budget at last minutes if possibly.

Very good location near zonal la colonial many things eround but the hotel is run-down not very clean visual mold all over-the-top too many broken down items inside the establishment renovation needed but tge staffs very friendly and helpful uf help needed.
Self
2/10
Poor
20 Mar 2024
Felicita
Let’s start of by saying that I rented a room for two people and they gave me the smallest room in the hotel , you can’t barely walk in the room the bathroom was literally like arm reach from the bed . the room door had a a crack on it , when i notified the front desk they didn’t do anything about it so basically anyone can look in my room .

Second you will get the same breakfast everyday , cold ham and cheese sandwich and if you get there early enought you’ll get damn scrambled eggs . the coffee is really small and if you want more there is a charge . I asked for sunny side eggs and they told me there was an extra charge and when i told them it was the same thing as if they making scramble eggs and they literally told me no unless i paid extra . IF YOU STAY HUNGRY YOU HAVE TO PAY FOR A PLATE .

When they cleaned my room they took my cover and they never gave it back to me , when i when to the front desk to ask for it they gave me an extra blanket, I told them i didn’t want a blanket i want the covers and they told me that the hotel was full and they didn’t have one for me . that was annoying.

the wifi is horrible.

The only nice thing they have there is the pool which is in a heart shape .

I DO NOT RECOMMEND THIS PLACE .

Leisure Self
4/10
Poor
27 Feb 2024
Cesar A
The staff provide average service, but the condition of the hotel was not great: the room was 3 out of 10, the bed was uncomfortable, the bathroom was filthy, there was not room service to clean the room and do the bed, the pool was 3 out 10.
10/10
Exceptional
10 Feb 2024
Amelia
Clean, very close to colonial area.
Leisure Partner
2/10
Poor
03 Feb 2024
Verified traveler

Staff VERY UNFRIENDLY

I dont recommend nobody this cheap hotel. Staff is very unfriendly THEY TREAT YOU LIKE TRASH.., wifi doesnt work I had to buy a local card for data and to communicate with family. The tv had only 1 channel.. No roomservice during our stay... NEVERRRR EVER AGAIN TO THIS RENACER HOTEL
Partner
6/10
Pleasant
11 Jan 2024
Marlene
Tienes lo que pagas. Desayuno muy básico, un sándwich de jamon y queso muy corrientes...un poco de huevo, poco de cafe y iced tea.
La habitación no está mal, la cama estuvo bien al igual que el aire acondicionado
Leisure Family
2/10
Poor
07 Dec 2023
Cristian
El hotel está en una buena área, pero en realidad no se lo recomiendo a nadie hace mucho ruido en lo pasillo incluyendo lo que trabaja en el hotel.
Leisure Partner
10/10
Exceptional
03 Dec 2023
Luis
It’s a nice plays
10/10
Exceptional
23 Nov 2023
Dorian
All good
10/10
Exceptional
21 Nov 2023
Luis
Pleasant staff and cooperative. Have visited numerous times. They should give up on trying to establish a Restaurant. Breakfast is dreadful. They should keep the cafeteria near the pool for beer, etc. and light food.
Security is good, feel safe and is in a great area. Carlos the manager runs a tight ship.
Business_and_leisure Family
10/10
Exceptional
09 Sep 2023
emily
Pretty cool spot, the hotel is nice and clean. The pool was my favorite place to be and the staff are amazing. Will defenitely be back soon.
2/10
Poor
26 Aug 2023
Rosielly
Horrible experience staff was extremely rude. Didn’t see housekeeping once you have to ask for the service. Asked for new towels and never received it and the list goes on. Very unfortunate to have experienced such a poor service
Business_and_leisure Partner
8/10
Excellent
15 Aug 2023
Fitzgerald
Very cheap and convinient..
2/10
Poor
14 Aug 2023
Cristian
The pictures that they have here in Expedia are not the reality of the hotel,and the rooms neither,really ugly and not pool view like they say when you book,same breakfast every day and really bad service,cleaning and staff I don’t give the even 1 star,not stay there again
Leisure Self
10/10
Exceptional
10 Jul 2023
JUSTINO
Gracias muy buen trabajo
2/10
Poor
09 Jul 2023
Verified traveler

TERRIBLE!! DO NOT WASTE YOUR MONEY!!

I have stayed in this property a few times since 2021. I stayed here a few days ago and i had a bad experience. I reserved a double room for 2 adults and was given a super tiny room with a tiny bathroom that I could barely fit in. It was literally a box. I had paid in advanced. I requested a room change. They said I had to wait until the next day at 12pm. It was dirty and the shower curtains were filthy. The pool had too much Clorox. Very unsanitary. I ordered same food I ordered the other times I stayed, and was given something else. I was very disappointed . The manager at this hotel has a nasty attitude. I will not come back ever again. There are better options out there!!
Partner
6/10
Pleasant
03 Jul 2023
Maria E
People are nice but the water sometimes slow and no hot water. a lot of roaches and mosquitoes in the room we had to spray them. Swimming pools water pump underneath doesnt work in order to make the pool clean. The only good thing is it is close to some places like the cathedral, the nacional palace of the president and some restaurants.
Leisure Partner
10/10
Exceptional
11 Jun 2023
godfrey
Hospitality was phenomenal 😍
10/10
Exceptional
11 Jun 2023
deolall
Very nice
Leisure Partner
2/10
Poor
24 Apr 2023
Surindra
My email showed a different check in and check out time
However according to the establishment the email didn’t matter as I showed the agent my information
Bad attitude
Business_and_leisure Partner
8/10
Excellent
13 Mar 2023
Luis

safe, clean ,friendly staff, food needs improvement
Business Self
10/10
Exceptional
08 Mar 2023
Tracy
I like where it was situated close by the airport yet close to other facilities
Leisure Partner
10/10
Exceptional
25 Feb 2023
Michael
Perfectly adequate. Quick check in / good wifi
Leisure Friends
8/10
Excellent
18 Feb 2023
Verified traveler
Buen hotel
Leisure Partner
6/10
Pleasant
08 Jan 2023
Thomas
Water didn't work well. Had to wait to get water. Wifi was spotty.
Leisure Friends
10/10
Exceptional
03 Aug 2022
SAMANTHA
The manager is so nice but the rest on the employees are not, stayed there for 6 days and never change my bed sheet I did requested and they ignored me same with the towels I had to go and ask for them. Employees don’t even say Good Morning only the manager no vendor machine in case of any snack or water bottle emergency in the middle of the night. The bathroom was horrible water coming from the top I did explain that many times no one fix it it was water all over the bathroom I had to used a towel to dry the floor.
Leisure Self
8/10
Excellent
12 May 2022
Lucien
The staff management was awesome
Business_and_leisure Self
10/10
Exceptional
09 May 2022
Nathanael
Muy bueno
Family
8/10
Excellent
01 May 2022
Irma M

Happy

Nicely
Friends_and_family Family
8/10
Excellent
04 Apr 2022
Tierry
Not bad
Leisure
2/10
Poor
03 Apr 2022
yobannis
I do no recommend to anyone who wants to relax or rest. No hot water food terrible.
Nothing in the room only the bed. Mattress discontinued. Roon service terrible.
Leisure Family
6/10
Pleasant
22 Feb 2022
Pablo
Good enough for the price.
10/10
Exceptional
13 Feb 2022
angel d
Locación
Leisure
10/10
Exceptional
16 Jan 2022
william
Todo bien
Leisure Family
10/10
Exceptional
06 Jan 2022
DEOLALL
It has pool and nice staff
Leisure Friends
4/10
Poor
15 Nov 2021
Cynthia
This property is DEFINITELY used as a shelter. It is full of Haitian families who LIVE there.

Parking on the weekends was soo full we had nowhere to put our car, you have to wait for them to open the gated parking lot (which can take time since they are ALWAYS socializing. There would be days that We came late and this man who was sleeping on the floor with a blanket and pillow would open for us.

Wifi SUCKS here, absolutely useless.

Pool area was where u can use the wifi bc it has 5g there, other then that NO.

Elevator is small it fit me and my husband with 2 carry ons and one large luggage only.

Lets move to the room:
Smallll - but clean. very outdated though.
Their was a good air conditioner, but there was also sliding doors that were broken, so they don’t completely close therefore the room is cold, while the Heat seeps through the side causing evaporation on the floor & now the floor is completely wet & stays like that!

Shower-a dirty moldy shower curtain which was changed when requested. There was warm water at least.
Bathrooms are smallllll so when you sit on the toilet your knees are touching the wall.

Bed was firm but there were ants on the bed. Sheets were clean, no stains.

There was a small working fridge. A small tv mounted on the wall.

So there was a “restaurant” downstairs (lobby area) don’t buy ANYTHING from HER. Reheated food & just not appetizing.
AVOID FRUSTRATION & BOOK ELSEWHERE!!
Leisure Partner


Hotels Nearby

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Cabav As Dov A Anita
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Cabav As Dov A Anita

San Miguel Regla, Av Las Carreras S N

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Cabav As Dov A Anita

San Miguel Regla, Av Las Carreras S N | Show on Google

~ 0.2 km from Hotel Renacer

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Hotel Hacienda San Miguel Regla
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Hotel Hacienda San Miguel Regla

Pachuca, S N Av Las Carreras Centro

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Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Satisfy your appetite at one of the hotel's 2 restaurants.

Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekends from 8:00 AM to noon for a fee.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms.

Free self parking is available onsite. Make yourself at home in one of the 28 guestrooms.

Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads.

Conveniences include safes, and housekeeping is provided daily. Distances are displayed to the nearest 0.

1 mile and kilometer. Las Truchas Forest - 0.

1 km / 0. 1 mi- Duendes Museum - 1.

9 km / 1. 2 mi- Prismas Basalticos Waterfall - 2.

7 km / 1. 7 mi- Basaltic Prisms of Santa María Regla Park - 3 km / 1.

9 mi- Barranca de Metztilan Biosphere Reserve - 3. 3 km / 2.

1 mi- Pena Del Aire Lookout - 9. 9 km / 6.

2 mi- Museo de Sitio Mina de Acosta - 17. 7 km / 11 mi- Museo de Sitio Mina la Dificultad - 18.

7 km / 11. 6 mi- Museo Casa Grande - 18.

8 km / 11. 7 mi- Museo de Medicina Laboral - 19.

1 km / 11. 9 mi- Museo del Paste - 20.

7 km / 12. 9 mi- El Chico National Park - 23.

2 km / 14. 4 mi- Monumental Clock of Pachuca - 27.

5 km / 17. 1 mi- Independence Square - 27.

5 km / 17. 1 mi- Mineria Museum and Historical Archive - 27.

6 km / 17. 2 mi- With a stay at Hotel Hacienda San Miguel Regla in Huasca de Ocampo, you'll be on the waterfront, just steps from Las Truchas Forest and a 4-minute drive from Duendes Museum.

This historic hotel is 1. 7 mi (2.

8 km) from Prismas Basalticos Waterfall and 1. 9 mi (3.

1 km) from Basaltic Prisms of Santa María Regla Park.

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Hotel Hacienda San Miguel Regla

Pachuca, S N Av Las Carreras Centro | Show on Google

~ 0.46 km from Hotel Renacer

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La Casa Azul Huasca
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La Casa Azul Huasca

HUASCA DE OCAMPO, Calle Juan C Doria S N El Calvario

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Enjoy a stay at La Casa Azul Huasca in Huasca de Ocampo, conveniently located within a 10-minute drive of Las Truchas Forest and Duendes Museum. This bed and breakfast offers 16 guestrooms with complimentary Wi-Fi and daily housekeeping.

Take advantage of the on-site amenities, including a restaurant with room service, a bar/lounge, terrace, garden, arcade/game room, and barbecue grills. A complimentary full breakfast is served daily from 8:30 AM to 11:00 AM.

Explore nearby attractions such as the Basaltic Prisms of Santa María Regla Park and Barranca de Metztilan Biosphere Reserve, both a short drive away. Free self-parking is available on-site.

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3 STARS

La Casa Azul Huasca

HUASCA DE OCAMPO, Calle Juan C Doria S N El Calvario | Show on Google

~ 2.16 km from Hotel Renacer

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Hotel Kuautli
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Hotel Kuautli

HUASCA DE OCAMPO, Carretera Estatal Huasca Pachuca Barrio La Mora S

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With a stay at Hotel Kuautli in Huasca De Ocampo, you'll be a 5-minute drive from Basaltic Prisms of Santa María Regla Park and 9 minutes from Prismas Basalticos Waterfall. This hotel is 13.

2 mi (21. 2 km) from El Chico National Park and 16.

8 mi (27 km) from Monumental Clock of Pachuca. This hotel offers designated smoking areas.

Free self parking is available onsite. Treat yourself to a stay in one of the 9 guestrooms, featuring fireplaces and flat-screen televisions.

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks, and housekeeping is provided daily.

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3 STARS

Hotel Kuautli

HUASCA DE OCAMPO, Carretera Estatal Huasca Pachuca Barrio La Mora S | Show on Google

~ 2.42 km from Hotel Renacer

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Hacienda Santa Maria Regla
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Hacienda Santa Maria Regla

Pachuca, Domocilio Conocido SN

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The total number of guest rooms is 50. Wi-Fi internet connection is available on public areas.

Additionally, the premises provide a reception service the whole day through. The establishment has functional business facilities, ideal for business travellers.

A fee may be chargeable for some services.

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4 STARS

Hacienda Santa Maria Regla

Pachuca, Domocilio Conocido SN | Show on Google

~ 2.47 km from Hotel Renacer

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Hotel Glamping Huasca Sierra Verde
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Hotel Glamping Huasca Sierra Verde

Huasca De Ocampo, Hidalgo Tulancingo Pachuca Sn

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Hotel Glamping Huasca Sierra Verde

Huasca De Ocampo, Hidalgo Tulancingo Pachuca Sn | Show on Google

~ 4.01 km from Hotel Renacer

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Huasca Sierra Verde
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Huasca Sierra Verde

HUASCA DE OCAMPO, Carretera A Huasca De Ocampo Km 5 3

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With a stay at Huasca Sierra Verde in Huasca De Ocampo, you'll be within a 10-minute drive of Basaltic Prisms of Santa María Regla Park and Prismas Basalticos Waterfall. This hotel is 11.

8 mi (18. 9 km) from El Chico National Park and 15.

3 mi (24. 7 km) from Monumental Clock of Pachuca.

Take in the views from a terrace and a garden and make use of amenities such as tour/ticket assistance. Featured amenities include a 24-hour front desk and luggage storage.

You can enjoy a meal at the restaurant serving the guests of Huasca Sierra Verde, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.

A complimentary continental breakfast is served daily from 8 AM to 11 AM. Make yourself at home in one of the 57 guestrooms.

Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Conveniences include complimentary bottled water, and housekeeping is provided daily.

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3 STARS

Huasca Sierra Verde

HUASCA DE OCAMPO, Carretera A Huasca De Ocampo Km 5 3 | Show on Google

~ 4.16 km from Hotel Renacer

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Quinta Las Jacarandas By Gestores
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Quinta Las Jacarandas By Gestores

Huasca de ocampo, Palo Alto, 19

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🌿 Quinta Las Jacarandas - A retreat in nature 🌿 Nestled in a peaceful and natural setting, Quinta Las Jacarandas is the perfect place to disconnect and enjoy a unique experience. We offer six cabins, tailored to all types of travelers: 🏡 2 jacuzzi cabins – Ideal for a relaxing getaway.

🏡 2 standard cabins – Cozy and comfortable for a restful stay. 🏡 2 family cabins – Spacious and perfect for sharing unforgettable moments.

You can also enjoy our common areas: 🔥 Bonfire area for cozy nights under the stars. 🍖 BBQ and garden space to relax and share special moments outdoors.

✨ Personalized experiences: Romantic packages, adventure activities, massages, in-cabin dining, and more. 🐾 Pet-friendly – Because we know your pet is family.

Come and live a unique experience at Quinta Las Jacarandas! 🌳

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RURAL HOTEL 3*

Quinta Las Jacarandas By Gestores

Huasca de ocampo, Palo Alto, 19 | Show on Google

~ 6.6 km from Hotel Renacer

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Collection O Casona De Minas
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Collection O Casona De Minas

Pachuca, Hidalgo, Gomez Farias No. 16

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Located in Mineral del Monte, Hotel Casona de Minas is within a 15-minute walk of Museo Casa Grande and Museo de Medicina Laboral. This lodge is 6.

6 mi (10. 6 km) from El Chico National Park and 11.

6 mi (18. 7 km) from Basaltic Prisms of Santa María Regla Park.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Featured amenities include luggage storage and a safe deposit box at the front desk.

Free self parking is available onsite. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Make yourself at home in one of the 21 guestrooms. Your bed comes with down comforters and premium bedding.

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.

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3 STARS

Collection O Casona De Minas

Pachuca, Hidalgo, Gomez Farias No. 16 | Show on Google

~ 14.6 km from Hotel Renacer

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Hotel Boutique Casa Al Aire
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Hotel Boutique Casa Al Aire

PACHUCA, Carretera A Real Del Monte Km 5

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With a stay at Hotel Boutique Casa al Aire in Pachuca, you'll be 1. 1 mi (1.

7 km) from Monumental Clock of Pachuca and 3. 3 mi (5.

3 km) from Hidalgo Stadium. This hotel is 4.

3 mi (6. 9 km) from Galerias Pachuca Mall and 5.

1 mi (8. 3 km) from David Ben Gurion Park.

Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. Free self parking is available onsite.

At Hotel Boutique Casa al Aire, enjoy a satisfying meal at the restaurant. Continental breakfasts are available daily from 10:00 AM to 11:30 AM for a fee.

Stay in one of 8 guestrooms featuring plasma televisions. Cable television is provided for your entertainment.

Private bathrooms have jetted bathtubs. Conveniences include complimentary bottled water, and housekeeping is provided daily.

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3 STARS

Hotel Boutique Casa Al Aire

PACHUCA, Carretera A Real Del Monte Km 5 | Show on Google

~ 19.22 km from Hotel Renacer

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