Alpine Resort Motel

10/10

Exceptional

16 Apr 2026

Jan

Wszystko było super. Odwiedzę was ponownie.

Self

10/10

Exceptional

08 Apr 2026

Raimonds

good

4/10

Poor

04 Mar 2026

Daryl

Dirty bathroom and dead Bat near window. Yeah that’s right a bat.

Self

2/10

Poor

06 Jan 2026

Miriam

Would not recommend to anyone

10/10

Exceptional

01 Dec 2025

Owen

Room was very clean. Staff were very courteous and helpful

Leisure Self

8/10

Excellent

15 Nov 2025

Eveleigh

Comfortable, though the second night very little hot water.
Kitchenette tap broken,

Leisure Friends

8/10

Excellent

20 Oct 2025

Mildred

The room was big and has a good view. It was clean and daily housekeeping was done even though we only stayed for 2 nights.
There was ski hire shop across the road and a restaurant/brewery on the other side which is very good and a very quick drive to main shopping area. The cooker in the room doesn’t work though - not that I would use it for a short stay. And since I have a little one - the little play area is a plus but needed upkeep. Al in all we had a good stay.

Leisure Family_with_children

8/10

Excellent

13 Oct 2025

Lyn

Unfortunately, we heard the management yelling at some guests over the balcony, who may have been doing the wrong thing, which was poor management in our opinion.

Leisure Family

6/10

Pleasant

11 Oct 2025

MARK

Average condition and position, a bit over priced.

8/10

Excellent

28 Sep 2025

Chris

Older style room, some mould in bathroom, shower difficult to regulate. Had ev chargers outside which can be used with own cable.

Leisure Family_with_children

8/10

Excellent

22 Sep 2025

Jason

Good location and room was adequate for what we needed

10/10

Exceptional

18 Sep 2025

Wendy

A really easy check in & key collection. Felt safe & cosy in the generous room which even had a bath! Sensational!

8/10

Excellent

07 Sep 2025

Jason

Good property for a couple of days. Had all the basic requirements.

Leisure Friends

8/10

Excellent

02 Sep 2025

Gunnar

ok

2/10

Poor

28 Aug 2025

Tristan

Told us we couldn't cancel our trip - were told we could re book instead and then refused to co-operate at all. Staff were rude on the phone

8/10

Excellent

20 Aug 2025

Barry

I did like noise from other rooms late at night

10/10

Exceptional

15 Aug 2025

Douglas

Room was clean, quiet and accommodating. We'll be back!

Leisure Family

8/10

Excellent

04 Aug 2025

Graeme

Lack of human reception and faceless check in was not a good start.
Room was ok except for thin internal walls, weak wifi, limited TV channels and fridge freezer not working.

Leisure

8/10

Excellent

04 Aug 2025

Anthony

Not bad

Leisure Family_with_children

2/10

Poor

02 Aug 2025

Anand

Avoid at All Costs – Worst Experience Ever!

Absolutely rude and dismissive staff. The way they handled basic concerns was laughable and downright unprofessional.

The air conditioning unit bizarrely blows cold air for the first 20 minutes, even when set to heating mode — not what you want in a snowy mountain town. When I raised this, I was told I must have “confused the aircon.” Excuse me?

Let’s break it down:
•Hair dryer? Broken.
•Water supply to the bathtub? Restricted
•Wi-Fi? Drops every few minutes – totally unreliable.
•Cleanliness? Found cobwebs in the bathroom – disgusting.
•Accessibility? No elevators, so get ready to haul heavy bags up flights of stairs.

For what they charge, the experience is unacceptable. You’re better off spending a little more elsewhere to actually enjoy your trip. This place will leave you frustrated from the moment you check in.

TIP: Pay extra and stay somewhere that doesn’t ruin your holiday.
I will never return — and I suggest you don’t either.

Family

6/10

Pleasant

21 Jul 2025

Annie

The beds are very uncomfortable, there were unpleasant smell once we opened the room . And rubbish bins weren’t cleared daily.

Location is the only good thing about this property.

Leisure Family

10/10

Exceptional

20 Jul 2025

Khye Wei Angie

Very basic but room is clean and has everything you need.

Leisure Family_with_children

4/10

Poor

19 Jul 2025

Ryan

The good - it was warm, close to the natio park exit, it's across the road from The Shed hire joint, was reasonably priced and car park close to room.

The bad - the walls are paper thin, weekend nights it's super loud due to the Brewery next door, if your neighbour decides to watch the only channel that works on the TV (ABC) you can hear EVERY WORD of what they're watching.

I booked a room for 3 persons in a 5 bedroom family room for a week which had a small table with only 2 chairs with cutlery for 4 people. Provided was a kettle, toaster, a fridge (where the small freezer section was frosted over and couldn't keep ice cream frozen) and a microwave. I brought an Air Fryer to be able to cook my family dinner - which caused a visit by an angry staff member (the only time I saw anyone from the hotel) telling me no cooking was allowed after the 'cleaners' spotted my AirFryer when they gave us clean towels (once, and no clean sheets or bins being emptied).

Then on the final weekend when we had the smoke alarm going off several times at night and at morning as other families were cooking and more angry staff telling them off.

The wifi was useless, I even tried connecting super early in the morning with no success - may as well not offer any. The laundy is coins only (they do tell you) so if you wish to chance your luck make sure you bring coins.

The 'onsite' restaurant is chinese hotpot, with no options for my fussy nugget/pasta only kids.

Save your $ stay elsewhere.

Leisure Family

8/10

Excellent

12 Jul 2025

Mark

Easy self check in
Warm and comfortable

Leisure Family_with_children

2/10

Poor

10 Jul 2025

Ritesh

The room was no where close to the description and the pictures provided online. Paid $705 dollars for just one night. It was not even worth $150.
When asked the motel management about it, they were very rude and mentioned to take the money back and go somewhere else to find the accommodation when we checked in the room.
Terrible place for anyone to stay here, zero customer service. If you want to be treated disrespectfully then this is the place to go to. Looks like a room from 1920s.

Leisure Family

8/10

Excellent

04 Jul 2025

Thi Kim Chi

Enjoy to stay here, room have a great view

Leisure Friends

10/10

Exceptional

19 Apr 2025

Anthony F

Long weekend.

Great part of Jindabyne, close to everthing.
Room was very comfortable.

Partner

4/10

Poor

19 Apr 2025

Cindy

Not value for the price we paid for the room

6/10

Pleasant

14 Apr 2025

Barbara

Good price however you would expect to able to watch TV, Friday on arrival no TV stations just pixleation, Saturday Channel 10 only. Need to upgrade to SMART TV's

Leisure Family

8/10

Excellent

13 Apr 2025

Kate

Room was a reasonable size, clean and tidy. Easy to access and park

Leisure Family

8/10

Excellent

05 Dec 2024

Tracey

Clean and near the shops.

Leisure Friends

6/10

Pleasant

29 Nov 2024

LAVINIA

Rooms could use a deep clean, cockroaches in bathroom, air conditioning not working properly, bar fridge was falling apart.

8/10

Excellent

15 Sep 2024

Natalie

Property was self service checkin and out but Leanne on reception was super helpful in ensuring we were sorted. Wifi was sketchy but worked ok for us. Aircon warm and room was comfortable, clean, quiet and safe. Easy parking right outside room. Close to everything.

Leisure Family

8/10

Excellent

06 Sep 2024

Benn

very nice

8/10

Excellent

13 Aug 2024

Terry

For the price conscious, value for money

Leisure

6/10

Pleasant

11 Aug 2024

Verified traveler

Decent enough establishment for what you pay, but it could definitely do with some upgrading. We booked a Queen and double bunk room, but got 2 (very skinny) singles and a double bunk(not really suitable bedding for adults). Bathroom tap was broken and wobbly and overall it just feels run down.

Partner

6/10

Pleasant

28 Jul 2024

Kimberley

One glass in room for 4 people
Washing dishes in bathroom sink - not great. Maybe a square wash bucket would be good

Leisure Family

8/10

Excellent

26 Jul 2024

David

Easy no fuss key pick up and entry. Basic, clean and tidy, reflective of affordable accommodation.

Leisure Friends

8/10

Excellent

21 Jul 2024

Katherine

Great option for jindabyne area, easy walk to the bus to get to the snow. Motel was clean, warm, beds comfortable.

Leisure Family

8/10

Excellent

21 Jul 2024

Hepi

You get what you pay for

Leisure Family_with_children

8/10

Excellent

21 Jul 2024

Andrew

I have to say I would stay there again

Leisure Friends

10/10

Exceptional

15 Jul 2024

Verified traveler

Domfy beds

Room was reasonable size and bedding was clean and comfortable. Property seem little bit dated and there was no reception but plenty of parking.

2/10

Poor

10 Jul 2024

Yee

We booked a standard room and found that it only had single beds and no double beds, unlike what was shown in the pictures. The place does not even have a manned reception and you have to call. So I called and enquire why there was no double bed. They blame me for booking through wotif and said wotif have old pictures that showed a double bed but it does not. Claimed that their standard rooms were like this for 2 years. Who would know!! Anyway turns out their online checkin also shows a picture of the room with a double bed!! So they don't update their own pictures either. Furthermore the TV was broken and the bathroom sliding door does handle was broken too.

Leisure Family_with_children

10/10

Exceptional

08 Jul 2024

Nathian

Check in was quick and easy. Room was clean, large and everything was spot on

Leisure Family_with_children

10/10

Exceptional

04 Jul 2024

Grachelle Mae

Nice view, smooth check in-out. A great place to stay as it is just a short distance to resto and other shops.

Leisure Family_with_children

8/10

Excellent

26 Jun 2024

Brian

Getting into the room early was great

Leisure Family_with_children

8/10

Excellent

21 Apr 2024

Kylie

The room was quiet, tidy and spacious with a lovely view and effective heater. Beds were very comfortable. Staff were helpful and reasonably prompt when assistance was needed. Although instructions were to wash your dishes, no detergent was supplied. The large bed appeared not to have had sheets changed as one side of the pillowcase smelt like sweat and there were a few head hairs between the sheets. Ignoring that, we were very comfortable.

6/10

Pleasant

05 Apr 2024

Peter

Basic and budget

Leisure Self

10/10

Exceptional

31 Mar 2024

Calvin

Good value, great service

6/10

Pleasant

24 Mar 2024

Ian

The property is past its best days and needs a spruce up. The fridge is sitting directly on floor so is difficult to open against carpet (this is an easy fix - just sit it on a thin piece of plastic or timber).
I did not use draws or cabinets but most were loose on their hinges.
Having plates and utensils for eating but only bathroom sink to wash up is pretty average, although I chose unit for microwave and this was good.
TV reception was poor. I could only get a picture on a couple of channels (I could get audio on a lot more).
For 1 or 2 nights accommodation is good, but any longer would be a struggle.
Remote check-in worked well.

Leisure Self

6/10

Pleasant

11 Mar 2024

Bulent

Kettle is not working

10/10

Exceptional

09 Mar 2024

Noeline

Great

10/10

Exceptional

03 Mar 2024

Gary

Good room, no reception entry by code to phone but worked OK,
Bed was SHORT SHEETED!!! Cardinal sin.
Was this a joke? Not funny. Bed comfortable after I re-made it.

Self

10/10

Exceptional

15 Feb 2024

Peter

Beautiful views over Lake Jindabyne. Sliding windows for fresh air, spacious room, quiet location, comfortable bed and pillows.

Leisure Self

6/10

Pleasant

27 Jan 2024

David

The room is good with fantastic views of the lake. The bathroom was second rate with dirty toilet and mould and dirt around the bath. Had to buy some mould killer and spray bath. Had to clean toilet with the toilet brush and use dishwashing detergent supplied.

Leisure Partner

6/10

Pleasant

17 Jan 2024

Bruce

The rooms were very basic and had minor issues such as an exhaust fan not working in my room. The property manager James was very friendly and helpful. However, the check-in and checkout were all done without staff contact.The property was value for money.

Leisure Family

6/10

Pleasant

21 Nov 2023

Cade

Was part of a business trip. Received text from Motel that all internet services were off the air. Unfortunately not offered and discount or refunds

Business

4/10

Poor

14 Nov 2023

Fi

The property is incorrectly rated as 5 star, would rate at 3 in its present condition.
Missing hairdryer, dirty windows and hard to open. Missing bedside table. Mouldy shower curtain.
The property had no access to reception, bar or dining areas. All closed up for summer?
Rooms badly need renovations.

6/10

Pleasant

12 Nov 2023

Robert

I was a bit confused with the cleaning of the dishes, was that my task or the properties. Overall it was decent for a one night stay. Everything worked.

Business Self

2/10

Poor

25 Sep 2023

Jason

Mould.

Warning, I should have listened to others warning me about this Motel.

Unruly staff

Unkempt property

No refund

Carpets have two of us a headache

I was yelled at for a few minutes, so departed.

Thanks Orbitz for the partial refund!

Heater did not work

Leisure Family_with_children

2/10

Poor

14 Sep 2023

Patrick

The property is in poor condition, smells and staff are absent. Expensive for what is on offer. The owners did not respond to direct feedback. Apparent that care for guest satisfaction is nil. Very disappointing experience.

Leisure Self

8/10

Excellent

12 Aug 2023

Verified traveler

Onsite reception would have made stay better. Not very friendly overall; however the room itself was clean and comfortable with a nice bath/shower. Also appreciated the guest laundry and complementary soap.

Friends_and_family Family

10/10

Exceptional

10 Aug 2023

Nick

Nice spacious rooms to stay in. Clean well kept.

Leisure Partner

6/10

Pleasant

04 Aug 2023

Alex

Staff and service: there was none as it was a key pick up. The shower was dirty/ mould buildup and the vanity sink was well worn. The actual shower, while good flow was lukewarm/ cold, while using only the hot tap. In the middle of winter, a hot shower would be a basic necessity. The outside area on the top verandah: both tables were broken and seats not good, the children’s play area was also run down and broken.

Leisure Partner

4/10

Poor

01 Aug 2023

Kara

The accommodation was too basic, very old & needs upgrading.

Leisure Family

6/10

Pleasant

25 Jul 2023

William

The property was generally tidy and the location was good and qutie convienient for access to shops as well as heading to the slopes. I was a little dissappointed with the room. The bathroom exhaust fan and sliding door didn't work. It was pretty cramped and no area to put luggage other than stuffing it under the bed. Also no area to hang anything. We were there in winter and the room is very drafty but we managed to keep it warm enough by setting the air con to 28 the whole time. To be fair, the room was advertised as basic and while it seemed pretty pricy for what we got, that may just be what's expected during snow season.

Leisure Family

10/10

Exceptional

17 Jul 2023

Tim

Restaurant locates at the same location. Easy access due to connecting building.

Leisure Family

4/10

Poor

29 Jun 2023

Caroline

Property is run down.

2/10

Poor

27 Jun 2023

Lucy

Paid non-refundable reservation for room with housekeeping available if requested. After paying, received email advising no housekeeping daily. When I requested housekeeping, told it was not included and not possible as housekeeper had left for the day - a lie, as the housekeeper was seen delivering bedding after the phone call. Paper thin walls and noisy. Managers are rude, wotif misrepresents the property, spend your money elsewhere.

Leisure Family

2/10

Poor

17 Jun 2023

Philip

The doors are not locked in to the main areas. The receptionist was outright rude and obnoxious

Leisure Family_with_children

10/10

Exceptional

28 Apr 2023

Roger

The property was unbelievable clean and what I was highly impressed was the room was quite warm.

Self check-in and check-out were convenient.

Leisure Friends

8/10

Excellent

26 Apr 2023

Derek

Quick and convenient after-hours Check-in.

Leisure Family

8/10

Excellent

16 Apr 2023

Michael

PRetty good

Business_and_leisure

6/10

Pleasant

11 Apr 2023

Pete

The bed was comfortable, the room seemed a little dated, but clean. Look, this accommodation has obviously been built to predominantly accommodate people using the ski fields throughout the day and coming back to sleep during the winter months, so it’s a plain building without being homely. As I said comfortable bed and clean bathroom, no other facilities while we were there, and if that’s what you’re after it’s for you. By the way you are expected to clean your plates and cutlery so if you trust the previous guess’s attention to hygiene fine. We washed everything before we used it.

Leisure Partner

4/10

Poor

02 Apr 2023

Paul

Room 241. Worst shower EVER.

Leisure Friends

10/10

Exceptional

29 Mar 2023

Peter

Nice and quiet

Leisure Partner

10/10

Exceptional

11 Mar 2023

ZHIPENG

Clean and comfortable room, convenient location, friendly and helpful staff, convenient parking, reasonable and affordable price.

I just finished my my five-nights stay there, I like it and would like to cone back again, thank you!

Leisure Family

2/10

Poor

11 Mar 2023

Matthew

I will never stay here again there was live wires hanging out the wall and the shower was unusable and the bathroom tap was broken to the point it sprayed more water at me then in the sink

Leisure Self

6/10

Pleasant

08 Mar 2023

Nick

No WiFi on the ground floor,

Leisure Partner

8/10

Excellent

24 Feb 2023

Glenn

Curtains wouldn't close, had to stand on chair to re-rig curtains for privacy and light pollution.

Friends

10/10

Exceptional

20 Feb 2023

Monica

Second time I've stayed at this motel and definitely won't be my last. Easy check in, good location and good condition for a motel. Definitely recommend.

Leisure

8/10

Excellent

09 Feb 2023

Katrina

The balcony

Leisure Partner

10/10

Exceptional

06 Jan 2023

Gregory

It is very quiet close to everything

8/10

Excellent

06 Jan 2023

Jane

The room is very clean but worn out. The bed is comfortable though. Contactless check in is quite efficient and trouble free.

Leisure Partner

8/10

Excellent

01 Jan 2023

Monica

Right opposite Lake Jindabyne, Brewery & ski hire. Also easy access by car or on foot, to Dine in various local restaurants, clubs, pubs. Other shops like W'Worths, Chemist, etc only 1 min drive by car with easy free Parking. Room was very large, clean & had all the required necessities. Sufficient tea. coffee, towels, soap, tissues supplied for our stay. Easy access to drive to Thredbo, Perisher etc & other direction to Cooma, Canberra etc.
Only negative is that it needs painting of doors & walls

Leisure Partner

4/10

Poor

28 Dec 2022

David

The motel is old and needs repair. The pain on the bathroom roof is peeling, the mixer taps are so hard my 8yr old couldn’t adjust the temperature of the shower. The bathroom had water leaking through the fan from the roof. The beds are WAY past needing replacement.
Basically for the cost it’s not a nice place. If it was revamped it would be good.

Leisure Family_with_children

8/10

Excellent

21 Dec 2022

Murad

Easy check-in, clear instructions, plenty of amenities and supplies. Could do with bit of tidying up outside the buildings.

Leisure Family

6/10

Pleasant

19 Dec 2022

Lindsay

Average stay.

The unit needs a makeover. Doorknob on bathroom has sharp metal sticking out which cut my finger. Floor waste is protruding up from floor, trip hazard. No toilet roll holder. Fridge door scrapes on floor, needs mounting on a platform. Yep needs some work done.

Friends_and_family Family

8/10

Excellent

26 Nov 2022

Carolyn

The room had nice views of the lake, even though it was a ground level room. It was a great price. The spa didn’t seem to be working though, there was no chain lock on the door and it was a little noisy but other than that great value for money.

Leisure Partner

10/10

Exceptional

24 Nov 2022

Chris

Great weekend stay friendly staff and excellent accommodation

Leisure Friends

8/10

Excellent

23 Nov 2022

Miles

Good basic motel

8/10

Excellent

19 Nov 2022

Andrew

Immaculate rooms and very accommodating staff. Easy walk to the lake and brewery for dinner

Leisure Friends

6/10

Pleasant

21 Oct 2022

andrew

External doors not functional no way to wash dishers no detergent and your supposed to wash dishes in the bathroom basin which is very unhealthy

10/10

Exceptional

05 Oct 2022

Koogen

Great View Walk to Italian, Japanese, Brewery Restaurant

Leisure

8/10

Excellent

03 Oct 2022

Bronwyn

Very close to brewery which was great for dinner. Easy check in from text.

Leisure Family

10/10

Exceptional

27 Sep 2022

Holly

The motel room was fantastic and the best hot shower ever. The bed was comfortable and the pillows were comfy too. The tea and coffee supplies were of good quality.

Leisure Family

10/10

Exceptional

21 Sep 2022

Olivier

Easy check in

Leisure Family

2/10

Poor

20 Sep 2022

Yuk Ha

The hyginess of the room needs to draw attention.
There is mould everywhere in the bathroom. This is actually the worst motel we ever stayed during our snow seasons since July.

Friends_and_family Friends

8/10

Excellent

15 Sep 2022

Kee

There is a HOTPOT restaurant in the location.. EPIC!

Leisure Friends

10/10

Exceptional

29 Aug 2022

Kris

Quick and Easy