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Citra Suites Surabaya

Surabaya · Indonesia

Jalan Bratang Binangun 53 AView location

2.0/10Review score1 Reviews
Cleanliness2.0/102.0
Service2.0/102.0
Comfort2.0/102.0
Condition2.0/102.0
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citra Suites Surabaya

With a stay at Citra Suites Surabaya in Surabaya (Gubeng), you'll be within a 15-minute drive of Surabaya Zoo and Surabaya Town Square. This hotel is 3.3 mi (5.4 km) from Surabaya Plaza Shopping Mall and 3.4 mi (5.5 km) from Galaxy Mall.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite. Take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.

Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Read more about this hotelShow less

Located in Surabaya (Gubeng), Citra Suites Surabaya is within a 5-minute drive of Taman Bungkul and Monument Of Suroboyo. This hotel is 2.4 mi (3.8 km) from House of Sampoerna and 2.5 mi (4 km) from Mpu Tantular Museum.

Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Cash deposit required Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: IDR 50000.0 per stay

    We have included all charges provided to us by the property.

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately IDR 40000 for adults and IDR 25000 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Indonesian

Nearby attractions

Taman Bungkul 2.8 km / 1.8 mi
Monument Of Suroboyo 3.1 km / 1.9 mi
Mpu Tantular Museum 3.2 km / 2 mi
Korea Park 3.5 km / 2.2 mi
House of Sampoerna 3.6 km / 2.3 mi
Surabaya Town Square 4.1 km / 2.5 mi
Royal Plaza Surabaya 4.1 km / 2.5 mi
Sepuluh November Institute of Technology 4.2 km / 2.6 mi
Lapangan Thor Stadium 4.2 km / 2.6 mi
Rumah Sakit Umum Daerah Dr. Soetomo 4.3 km / 2.7 mi
Galaxy Mall 4.6 km / 2.9 mi
Sharp Bamboo Monument 4.8 km / 3 mi
Submarine Monument 4.8 km / 3 mi
Balai Pemuda 4.9 km / 3 mi
Surabaya Plaza Shopping Mall 4.9 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Wi-fi
  • Laundry service
  • Luggage room
  • Clothes dryer
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Citra Suites Surabaya

2.0
Review score
1 Reviews
Cleanliness
2.0 /10
Service
2.0 /10
Comfort
2.0 /10
Condition
2.0 /10
1 review shown
2/10
Poor
18 Sep 2018
Richard

Worst hotel ever

When booking the room on Expedia website I noted breakfast available at Rp40k. At checking I was told breakfast not Rp40k but Rp400k and was presented a card with this printed on it. On complaint this was not hat Expedia west said the person said \"Cannot speak English\". I was given key to room but not before forced to leave deposit and agreeing to outrageous charges to clean sheets should they be in anyway soiled. No-one saw me to my room and my key did not work. After several trips back to reception my key was finally fixed. Upon entry to my room I found one of the smallest filthiest rooms i have come across. It was hot so I attempted to turn on the air conditioning, not possible the batteries were dead, so another trip to reception for new batteries. Success the air conditioning erupted into noisy service, but barely cooling service. Many hours later perhaps a few degrees had been knocked off the heat. So having finally entered my room and dealt with the air conditioning I wished for a shower after my travels. I turned the shower on and entered started to soap up when I forced out the shower had become dangerously hot. Turned out the hot tap was hot and so was the cold tap. I was forced to rinse the soap off in the toilet spray. With my eyes clear of soap I noticed the shower drain was blocked and my room in danger of flooding. Later that night I discovered the hall light shone directly on my bed making sleep almost impossible. At 4.00am I had had enough I left the hotel.

Location & surroundings

Citra Suites Surabaya
Jalan Bratang Binangun 53 A, Surabaya, Indonesia

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Citra Suites Surabaya

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