Swiss-Belinn Manyar Surabaya

10/10

Exceptional

28 Sep 2025

Maximillian

Very Clean, room serviced daily, car spots can be an issue but they have a free Valet service which makes up for it. Very close to the food hotspots and 15-20 mins from major shopping malls. Overall best spot to stay

10/10

Exceptional

25 Jul 2025

Andrew

The number one place to stay in this wonderful city

10/10

Exceptional

25 Jul 2025

Ari Wijaya

Good

Leisure Friends

10/10

Exceptional

12 Jun 2025

Andri

nice and clean

Leisure Family

10/10

Exceptional

05 Dec 2024

Michelle

Comfy stay. Spacious room

The cleanliness is acceptable. The location is strategic and room is big.

Friends_and_family Family

10/10

Exceptional

07 Sep 2024

Ari Wijaya

All good

Business_and_leisure

10/10

Exceptional

20 Oct 2022

Paul

Good location

Friends_and_family Family

8/10

Excellent

13 Sep 2022

ABD AZIS BIN

breakfast need to be more varieties & not repetative on daily basis. overall ok.

8/10

Excellent

10 Jul 2022

DONNA

Air conditioner is broken, but the staff is knowledgeable and fixed it. Hallway to the room is hot.
Room service is good.
Super nice massage. She deserve a 5 star.

Business Self

8/10

Excellent

11 Sep 2021

Marc

Good

I enjoyed my stay as did my partner. I just felt that the room looked a bit dated and in need of refurbishment

Partner

10/10

Exceptional

10 Sep 2019

Kelly

Best staff ever

For the price paid, the best hotel I’ve ever had the pleasure of staying in! The staff are exceptional, well trained and friendly. Professional to a T. the breakfast was huge, myriad choices and not crowded. The bed was comfy with great pillows, loved the location. Back to the staff, best staff EVER.

10/10

Exceptional

24 Aug 2019

Yuni

It was a great stay. The staff was very friendly and helpful.

Business

10/10

Exceptional

09 Aug 2019

Jewlee

Be good if a hair dryer is provided in the room & international adaptor for power point connection

Leisure Family

8/10

Excellent

19 Jun 2019

mohd

One of the best services in Surabaya

Good stay. Only a couple of days in Surabaya and not disappointed with the service at Swiss bellin Manyar. From the door to the front office the restaurant and everyone working there . Thanks to everyone at Swiss bellin manyar.

Partner

8/10

Excellent

09 May 2019

Marc

This place is good.

Very nice hotel. There are lots of restaurants in the neighbourhood. OK, most of the western ones are fast food. but they are close and convenient. I'll stay here again next time in Surabaya.

8/10

Excellent

08 May 2019

Thomas

Good all-around hotel with eating options nearby

There are numerous restaurants nearby including the usual fast food chains, Chinese, Korean and local cuisines. The breakfast was selection was good. The WiFi worked well. I loved their swimming pool which was narrow but 25m in length. Great for doing laps!

8/10

Excellent

30 Mar 2019

Verified traveler

Price varies weekly. I stayed at the hotel when the price was lower. Trying to extended but it was full. It was a nice stay. Would come back when I get better rates.

Friends_and_family Family

8/10

Excellent

06 Feb 2019

Global

Good hotel for its range.
Breakfast spread has a variety choices, with many local fares and a few international ones.

10/10

Exceptional

24 Nov 2018

Yoel

The hotel location is great with many dining options and shopping mall nearby. The room is decent although cleanliness should be improved. The breakfast option was okay. The staff is friendly and informative.

Friends_and_family Family

4/10

Poor

14 May 2018

Verified traveler

My booking was not found almost 30 minutes from receptionist..ask for second key card but they dont provide and asking for deposit for that key

10/10

Exceptional

03 May 2018

Boon Kwang

Beautiful and welcoming stay

The overall environment is very comfortable. Service staff was doing their best to make me as welcome as possible. I also managed to get a great city view from a high level floor.

8/10

Excellent

05 Apr 2018

Verified traveler

It was a good experience. Staff was friendly and accommodating and breakfast spread was adequate and tasty. Great place for a short stay in Surabaya

8/10

Excellent

02 Sep 2017

vero

Good for business trip

Good location, breakfast, pool and price. Room is a bit small and shower head was very dirty and hot water is weak... I almost was going to ask change the room...

10/10

Exceptional

27 Mar 2017

Muhammad

Great

8/10

Excellent

09 Dec 2016

Sherman

Good hotel, not expensive.

They provide many menu in breakfast, many restaurants around hotel. Competible price.

8/10

Excellent

02 Oct 2016

Arief

Parking area too far....

Parking area too far. Valet parking was not supposed to be a paid service.

6/10

Pleasant

15 Jun 2016

liow

Buffet breakfast was good with plenty of varieties

enjoy my stay. staff at reception were friendly and helpful.

6/10

Pleasant

11 Jun 2016

Winsen

good location, but low standard

The curtain felt off easily ( installation was not correct )
The bed sheet had stain

Family

6/10

Pleasant

17 Apr 2016

Yoke Kan

Bathroom flooded

Bathroom flooded two time in one day stay. The shower water are not flowing down.

4/10

Poor

16 Apr 2016

Verified traveler

Hotel doesn't change bed linen after every guest

Hotel doesn't change bed covers and linens before new guests check in, it they look clean they are left as they were. Found blood stains and a used tissue tucked into the bed.

10/10

Exceptional

15 Apr 2016

RAJAN

HAPPY STAY SURABAYA

STAY WAS EXCELLENT, AND THE TOPPING WAS THE EXTREMELY HELPFUL AND FORWARD LOOKING STAFF WHO KNEW WHAT WE REQUIRED EVEN BEFORE WE ASKED FOR, THAT IS AMAZING

8/10

Excellent

06 Apr 2016

hendrawan

nice hotel, good quality and service

good to stay here, comfort, clean, really enjoy the pool and food, but the restaurant is not enough space, we must wait for have a breakfast

Partner

6/10

Pleasant

06 Mar 2016

Agnes

Un-welcome staffs

Out from what we thought it would be at this hotel, the service was poor, we asked for an envelope (since we can't find it in our room) and want to borrow a pen from the front desk, the staff wasn't friendly and didn't look happy when we ask for it. And gave the envelope and the pen in the desk with no smile and no words at all and with very 'sour' face( we didn't even take the pen with us, we wrote in front of him and gave the pen back).

After checked out, we were so much in trouble to open the front door at the lobby to took out our big baggages with nobody try to help us to open the door, but there were few staffs there, start from the security, the front desk and the one stand desk (I think that was service desk) while they certainly did nothing (no guests to serve in front of them).

Oh well, my husband compare this hotel with the other hotel where we stayed for 8 nights a week before and he said he was so disappointed.

But the room service was great, the food and the breakfast was great but lack of keep the food fill in for many guests.

Partner

10/10

Exceptional

06 Feb 2016

Budijanto

Suggestion

I stay at this hotel for 5 nights from 28 Jan till 02 Feb 2016.
I stay at 7th floor, not so quiet, but after 11pm better.
Bluebird old taxi are ready in front of the hotel. Complimentary shuttle coach to the Galaxy Mall should be available in the morning , I suggest at 9am , 10am and 11am.

8/10

Excellent

18 Nov 2015

Budi

Fairly new hotel. Clean room and friendly staffs

Family

8/10

Excellent

06 Sep 2015

Verified traveler

Excelent hotel to stay in Surabaya

it was excellent, good service, good location, good value

10/10

Exceptional

04 Aug 2015

Verified traveler

Wonderful

It was a wonderful stay.

6/10

Pleasant

04 Aug 2015

Verified traveler

3 nights at Swiss Belinn Manyar

I was at this hotel for a conference, the hotel looks new thus everything was in tip top condition. Every night for the past 3 days, i would order dine in food. The service was fast and the food was delicious.

10/10

Exceptional

25 Jun 2015

MELDY

Awesome

I like this hotel. Room was clean and spacious.
But it would be great if theres a mini bar in room.

Family

8/10

Excellent

24 Jun 2015

Steffi

Really worth the value!

This hotel is perfect for business and budget leisure. The building is new, the room is nice and clean, and the service is excellent. Moreover, the location is strategically located in East Surabaya area and is easy to find many restaurants.

Family

6/10

Pleasant

03 Jun 2015

Verified traveler

the food not good

The pillows are not good enough, the food for breakfast, especially the yellow rice was not cooked yet, the chicken liver was hard to eat

8/10

Excellent

29 May 2015

Russell

A pleasant stay at Swiss-Belinn Manyrar

Pleasant good service except for ordering food for our room, which was slow. Also the wasteful wasn't cleaned during making the room up.

Partner

8/10

Excellent

17 May 2015

frisca

nice place to stay

nice place to stay because near by many restaurant

Family

8/10

Excellent

14 May 2015

frisca

Nice place to stay

nice place to stay because near to restaurant

Family

8/10

Excellent

30 Apr 2015

daniel

general good swiss bel standard. no gym

good staff, good rooms when there isnt a problem with the air intake and bathroom. no such problem this time. big rooms, comfy beds.

still big breakfast, but not much western dishes for breakfast or lunch. yogurt was more delicious in two other swiss bells before, the one chesse tastet pretty bad. and i know lots of good stinky cheese ;)... i am swiss.

really missed some potato gratin, fish with some cream sauce instead of always fried fish, or aimply some pasta with cream or tomato or meat sauce... but still enough good choice to have a happy stomach.

the location is not good though. and they need one more shuttle bus to the malls to the west, in the center of surabaya.

there is no good walking directly out of the hotel. best is to take a taxi to the mc donnalds and then walk north west. nice calm neighbourhoods. with just 2 busy street crossing until gubeng

the galaxy mall, to which they have a shuttle only 3 times in the afternoon... has some of the worst air around it that i noticed in surabaya. dont know why. and sometimes too much room spray, perfume, in the hotel. but that is an indonesia and especially surabaya problem.

a small gym and sauna would be great... because of that reason i moved for the last night. g suits hotel gubeng, also close to the neughbourhood i mentioned. across the train tracks.

8/10

Excellent

26 Sep 2014

Gunawan

Great Location near to University Airlangga

Hotel Location

8/10

Excellent

11 Feb 2026

Fu-Guo

客房舒服，員工親切。

Business