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East Asia Royale Hotel

General Santos · Philippines

National HighwayView location

8.0/10Excellent124 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort7.8/107.8
Condition7.6/107.6
Neighborhood8.2/108.2
Amenities6.8/106.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About East Asia Royale Hotel

With a stay at East Asia Royale Hotel in General Santos, you'll be within a 10-minute walk of KCC Mall of Gensan and St. Paul Novitiate Park. This hotel is 1. 2 mi (1. 9 km) from General Santos City Museum and 1. 3 mi (2.

1 km) from Notre Dame of Dadiangas University. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a banquet hall. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is complimentary (available on request).

Satisfy your appetite for lunch or dinner at Royal Lounge, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as desks and coffee/tea makers.

Read more about this hotelShow less

With a stay at East Asia Royale Hotel in General Santos, you'll be a 3-minute walk from St. Paul Novitiate Park and 8 minutes by foot from KCC Mall of Gensan. This hotel is 0.5 mi (0.8 km) from Robinsons Place Gensan and 1 mi (1.5 km) from Oval Plaza.

Make yourself at home in one of the 103 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:
    • Monday - Friday: 6:00 AM - midnight
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: PHP 300 per person (one-way)
    • Rollaway bed fee: PHP 1350 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

Nearby attractions

St. Paul Novitiate Park 0.2 km / 0.1 mi
KCC Mall of Gensan 0.7 km / 0.4 mi
Robinsons Place Gensan 0.8 km / 0.5 mi
Notre Dame of Dadiangas University 1.3 km / 0.8 mi
Oval Plaza 1.5 km / 1 mi
T'boli Settlement 2 km / 1.3 mi
Plaza Heneral Santos 2.1 km / 1.3 mi
Queen Tuna Park 2.1 km / 1.3 mi
General Santos City Fish Port Complex 12.6 km / 7.9 mi
Gaisano Grand Mall Polomolok 19.4 km / 12 mi
Mt Matutum 43.4 km / 26.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 102
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry serviceExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift accessExtra charge
Show 13 more facilities & services
  • ShopExtra charge
  • Concierge
  • Luggage room
  • Clothes dryer
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Meeting room
  • Business centre
  • CasinoExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    East Asia Royale Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    East Asia Royale Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about East Asia Royale Hotel

8.0
Excellent
124 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
7.6 /10
Neighborhood
8.2 /10
Amenities
6.8 /10
50 reviews shown
10/10
Exceptional
21 Mar 2026
Robert
One of the few places i elect to always return to. Good people, good rooms, and a place that cares for a smaller hotel.
8/10
Excellent
12 Feb 2026
Robert
Good place to stay
10/10
Exceptional
08 Feb 2026
Milagros
Staff very courteous and welcoming and room is clean
Leisure Family
4/10
Poor
20 Nov 2025
clive
shabby room, no soap, old fashioned air con, no comfort, no amenities
Business
6/10
Pleasant
05 Oct 2025
Eric
Stayed one night slept well
Self
10/10
Exceptional
08 Sep 2025
Modesto
Nice hotel
Business_and_leisure Self
4/10
Poor
24 Aug 2025
Richard
Tv didn't work at all when i get to the room. Air con not cold. No hot water none!!!! Breakfast buffet was terrible.
I had 1 more night already paid for and left anyway. Went to microtel.
Much better
Self
8/10
Excellent
12 Jun 2025
Scott
Nice property for the price
Leisure Self
10/10
Exceptional
24 May 2025
Eugene
Pleasant clean quiet A+
Leisure Self
8/10
Excellent
17 May 2025
Geraldine
Property needs renovation. Bed and amenities needs to be updated.
Leisure Self
10/10
Exceptional
12 Apr 2025
Abigail
I’ve stayed at this hotel multiple times. This time, I was assigned a room on the second floor. It was clean, and the air conditioning was nice and cold, which I appreciated. During every stay, the staff have always been helpful and genuinely great people.
Business_and_leisure Family
4/10
Poor
01 Apr 2025
Abigail
The hotel is dated but still a decent place to stay. The location is excellent. They should consider replacing the towels, as the ones we had were quite worn and old. The TV is very small, but that wasn’t an issue since we didn’t use it. The lamps are outdated, adding to the overall dated feel of the room. Cleanliness could be improve. it was a bit dusty. However, the WiFi and air conditioning were good.
Business_and_leisure Family
8/10
Excellent
03 Feb 2025
Eugene
Great staff, quiet and comfortable bed. The mini fridge has a list of cold beverages on it - but apparently are no longer stocked
Leisure Self
10/10
Exceptional
28 Dec 2024
Luis
Friendly staff, comfortable room, good breakfast buffet.
Leisure Self
10/10
Exceptional
24 Oct 2024
Verified traveler
It was a great stay!
Partner
10/10
Exceptional
22 Oct 2024
Ezekiel
Staff was extremely friendly and helpful.
6/10
Pleasant
31 Jul 2024
Emery
Food was pretty good, staff was nice, hotel was clean, the hotel just has an insect problem.
Business_and_leisure Self
10/10
Exceptional
14 Jun 2024
Haide
Great customer service!
Business_and_leisure Friends
2/10
Poor
15 Nov 2023
Alvin
This hotel had great service, and the breakfast each morning was great! But, as far as the rooms… terrible! Bugs, drain was always clogged,,And the hallways didn’t have air conditioning! I’ll never stay here again!
Leisure Self
8/10
Excellent
07 Oct 2023
Timothy
Icebox was broken & had to be replaced
Partner
10/10
Exceptional
12 Sep 2023
Richard
The front desk staff were amazing. Check-in was a breeze. The young lady was super professional and helped me with all my questions. Check-out was also super smooth. The only thing that I did not like was the breakfast food was cold, like really cold. I read this in previous reviews and thought that they would have corrected this problem. The only way to get hot food is to make your own toast and order an omelette.
Business_and_leisure Partner
10/10
Exceptional
30 May 2023
Richard
The only thing that I did not like was the waiters at breakfast kept flirting with my daughters during their breakfast. Both girls are teenagers and it made them very very uncomfortable. I understand they might be trying to be friendly, but it should not get to the point of making the guests uncomfortable.
Business Family
10/10
Exceptional
09 May 2023
Michael
This is one of the best hotels in GenSan. Excellent value and easy walk to shopping and restaurants. Highly recommended !!
6/10
Pleasant
04 May 2023
Stuart

Couples retreat

Room was not clean, just a little more attention to the cleanliness but the hotel undergoing some renovations but the staff were very helpful and attentive.
Partner
10/10
Exceptional
23 Feb 2023
Jesus
Very private and quiet
Self
6/10
Pleasant
21 Mar 2022
zhernan
It's an okay hotel. Dated but properly maintained. The room was roomy and clean. Grounds and surroundings also clean. However, the front desk staff needs to all be fired. They lack the most basic manners, to be nice and friendly, to their customers. Replace them all and the hotel's ratings would go up for sure. Hope management is reading this!
Leisure Friends
6/10
Pleasant
21 Nov 2021
Jose Lorenzo
hot and cold shower not functioning well
Self
10/10
Exceptional
10 Sep 2021
ROBERT

Will Stay Again

Was wonderful. Staff was excellent. Good Breakfast. Clean room
Self
8/10
Excellent
24 Jul 2020
Arthur

Not a bad place to stay

It was nice for a break and appreciated when the electricity went out in the city but we still had power and air condition
Friends_and_family Family
4/10
Poor
01 Mar 2020
Kim
The hotel sits on the primary road access going through town. The front desk staff was not accommodating nor helpful when travel plans dictated early departure. As long as you don't change the system, come and go on time, do not need anything; you should be fine. If you are a business traveler, this is not a good hotel to stay in.
Business Self
8/10
Excellent
14 Feb 2020
Verified traveler
Cleanliness and customer oriented. Highly recommended to everyone
Leisure Family
4/10
Poor
28 Dec 2019
Justin
Made a minor mistake for not saying 2 person, which carries a fee if done at the hotel. Was charged extra because of this mistake. Make sure to double check you get this correct- there will be no sympathy at the hotel. If you do 2 people on expedia You will not be charged the Extra. Hotel staff is very nice overall as always- only problem is the hotel is highly dated- needs overall update.
Friends_and_family Family
6/10
Pleasant
23 Dec 2019
Richard

A nice hotel fo

East Asia Royale Hotel one of the finest hotels in General Santos City.
Partner
4/10
Poor
28 Nov 2019
Charles

Sad

Very impersonal
Friends_and_family Family
8/10
Excellent
20 Sep 2019
GLORIA
Can be recommended
8/10
Excellent
28 Aug 2019
B

Nice Hotel

Clean and good Hotel and Friendly staff
2/10
Poor
12 Aug 2019
Thomas
The Hotel put my family up in a standard rooms, in which I paid for Superior Rooms. I would recommend that you should consider staying at a 5 star hotel that honors their reservations at nicer hotel. Tom Lichtenberger/Gamit Family
Family
10/10
Exceptional
02 Jun 2019
Verified traveler
The hotel is very nice, clean, room is spacious and staffs Are very professional.My Mama love to go back there next time.
Business_and_leisure Family
10/10
Exceptional
28 May 2019
Florites
Keep up the good work
Friends
10/10
Exceptional
11 May 2019
Saw Kee

Good choice

Comfortable and nice hotel. Opposite is a shopping mall. Very convenient. Will stay there again
6/10
Pleasant
15 Nov 2018
bhing
my experience is okay. breakfast was good specially the fruits. wi-fi is fast. my colleagues and I did not encounter any issues upon check-in and check out and the service to the airport was comfortable.
6/10
Pleasant
29 Oct 2018
Lynx
Good location in the city centre with shopping mall nearby. Life music during dinner was an added bonus.
8/10
Excellent
16 Sep 2018
R
Front desk staff great you with hospitality and and very courteous
2/10
Poor
21 Jun 2018
Jan

Paid double for my room

I arrived at the hotel and the staff informed me that my booking was non-existent. Desperate to get a room and rest after a tiring flight, I decided to pay the hotel for a room I already booked. A month later I was billed by my credit card company for a booking at the hotel via Expedia. I don't know who was at fault here but I got the wrong end of the.stick.
10/10
Exceptional
20 May 2018
Verified traveler

pleasant stay , staff are okey and accommodating

so good
4/10
Poor
08 Apr 2018
Verified traveler

Took our iron!

First hotel in 20 years, anywhere in the world that took our high quality travel iron and told us it was against house rules. Do they provide an iron, NO! So how in god's name are you supposed to look proper for meetings when a travel hotel, does not let you use your travel accessories or provide one for you? Simply amazing...
6/10
Pleasant
20 Mar 2018
Verified traveler

Close proximity to malls

Reasonably priced, with close proximity to convenient shops and malls
10/10
Exceptional
10 Mar 2018
Verified traveler

Awesome service/

The front desk staff are awesome ( special mention Faye), wait staff at the restaurant are great and so as the cleaning crew. The breakfast chef (Lito) got my husband's favorite omelette ready as soon as we walk in the door for breakfast. The only concern we have is the bed, not comfortable. But overall we have a pleasant stay.
Partner
4/10
Poor
03 Jan 2018
Verified traveler

Royal not so Royal

The hotel itself was not terrible but is very old and in need of an update. Service was good and the food was great. The matress was like laying on a sheet of plywood. So hard. The WiFi is stupid and barely works up in the rooms but is solid in the dinning area. I paid extra for what they call a \"Superior\" suite. What a joke. I've had better rooms at the Motel 6. All in... I will not be staying at the Royal again.
Partner
10/10
Exceptional
29 May 2017
Augusto

5 Star in Service and Cleanliness

We stay for 5 days and each day was a great stay, clean rooms and facility, and 5 star service from reception to room service and restaurant. Room rates and food are affordable, early check in and late check out are easily negotiated and also free shuttle service going to the airport. Highly recommended Hotel in Gen San.
Family

Location & surroundings

East Asia Royale Hotel
National Highway, General Santos, Philippines

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East Asia Royale Hotel

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