Zanrock Microhotel

Philippines , General Santos
GENERAL SANTOS, Tiongson St
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20 reviews shown

4/10

Poor

29 May 2025

Nelson

Easy check in and out. The shower was broken, tv was small. The refrigerator didn’t work. Everything looked old with wear and tear. The lighting in bathroom was bad. It wasn’t worth the money. I have been in better places for half that price.
The two best things about the place was the comfort of the bed I would give it two thumbs up and the place was clean.

Self

8/10

Excellent

22 Mar 2025

Michael

Confused about breakfast

Was in town for a wedding, the stay was good. Confused about morning breakfast, when I filled out what I wanted, the clerk said I get 2 of everything, one for me and one for my wife. Next morning, we split one breakfast.

Partner

4/10

Poor

28 Jun 2024

Junalie

They need to fix the bathroom. It was terrible. The shower holder was broken. I had to hold the shower spray at all times every time I use it.. Cobwebs seen on the water heater. The bathroom floor was leaking. The bathtub faucet was loose. Bathtub got clogged the longer you take a shower. Air condition has no aircon grille.

Leisure Partner

2/10

Poor

12 Jun 2024

Reacy

toilet flush not working, tv not working, fridge not working, torn sheets.

Business_and_leisure Family

10/10

Exceptional

01 Feb 2024

Sean

Awesome

6/10

Pleasant

14 May 2023

William

Frustration

Dirty confort room. Aircon is not cool enough. No internet.

Business

8/10

Excellent

01 Feb 2022

Karl

Everything is smooth and easy. Just how I expected.

Friends_and_family Friends

2/10

Poor

01 Dec 2019

gabriel

FYI Please give action

I love the room, it was nice, unfortunately Toilet clogged, Room floor was full of water, toilet drainage clogged

Business

10/10

Exceptional

20 Oct 2019

Verified traveler

I like the airconditioning. Cute space

Friends_and_family Partner

8/10

Excellent

07 Apr 2019

Gaac

Zanrock hotel experience...

The environment or hotel itself was okay...but as you ebter the room there a weird smell. It maybe be coming from the aircon drain...if not, then something else causes it; and it was there all through our 3 days and 2 nights stay.

Family

6/10

Pleasant

11 Mar 2019

Verified traveler

The bathrooms are full of mould and dirty. The fridge does not keep things cold. The aircon is very noisy. The staff are really good its a pity the place is not in better condition.

Leisure Partner

4/10

Poor

31 Jan 2019

Remelyn

The place need a make over! Too old and dingy

This hotel need a major renovation. The room is small and old, especially the floorings, the faucet the towel holder the bathtub and the showers, they need to be changed as they are old and needed to be cleaned. There are small cockroaches and ants on the floor coming from the corners of the wall. They should fix the place.

Partner

10/10

Exceptional

31 Aug 2018

evan

nice hotel

nice stay. coming back soon. with a nice staff. good restaurant and bar. with videoke package.

8/10

Excellent

11 Mar 2018

Cheryl

Clean and comfortable

A nice clean hotel

10/10

Exceptional

04 Mar 2018

Andrew

Local hotel

The location for me is good since it's close to my woman family. Lots of tricycle taxi travel in front. Bar and food no complaints. Room size is just okay. Only 2 seasons here, Hot and super Hot! Other restaurants are close bye.

Partner

8/10

Excellent

02 Dec 2017

Verified traveler

Good

Overall stay was good. Clean environment and service is fine.

Family

10/10

Exceptional

02 Nov 2016

Ron Stanley

Clean and Comfy

Great Breakfast. Comfortable room accommodation. Bath Tub is a Plus!

Partner

6/10

Pleasant

14 Aug 2016

Verified traveler

Noisy at night time, very tiny room and limited amenities

Partner

10/10

Exceptional

20 Mar 2016

mark

Great staff from the guards to the receptionists to the restaurant staff to the room maintenance crew. I commend the owner for hiring such a service orientated team.
The food was great and room service always reliable. I'm really glad I choose to stay at zan rock.
I forgot to mention Eric the van driver who is Very professional and kind.
The hotel is in close proximity to very good grill restaurants and to the Robinson and KCCC malls.

4/10

Poor

15 Jun 2025

YOSHIAKI

テレビが映らない　スタッフに対応してもらおうと頼んだら後でと言って最後までテレビが見れなかった

Friends_and_family Family