Enashipai Resort and Spa

Kenya , Lake Naivasha
NAIVASHA, Moi South Lake Road
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15 reviews shown

4/10

Poor

05 Jan 2026

Rajeev

Our New Year stay at this resort was unfortunately below expectations. Despite some positives, several fundamental aspects of the experience were disappointing:
1. The accommodation feels tired, with dated rooms and bathrooms that would benefit greatly from refurbishment.
2. Room lighting and switches are unintuitive, making simple tasks more frustrating than they should be.
Ventilation at night is poor. With the ceiling fan not aligned over the bed, the room felt stuffy unless windows were opened — which then led to mosquito issues.
3. The resort is very built-up, and the fenced-off lakefront prevents wildlife from moving freely around the property, which removes much of the authentic Lake Naivasha feel.
4. Food on the full-board plan was repetitive and uninspired. The New Year’s Eve buffet, in particular, was surprisingly underwhelming.
5. Extra charges for specialty coffees at breakfast felt unnecessary and detracted from the experience.

What stood out positively
1. Excellent service from the staff, especially Matilda and Tabitha in the F&B team, and the front office staff, who were consistently courteous and attentive.
2. Well-located property with easy access around Naivasha.
3. Nicely maintained gardens and outdoor spaces.
4. A very well-executed New Year’s Eve fireworks display.
5. A good range of activities for children, making it suitable for families in that regard.

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Aisha

Great team and Elosy is a star!!

Business

10/10

Exceptional

20 Sep 2025

shashi

Very good property

Family_with_children

4/10

Poor

16 Sep 2025

Manjeev

Bugs in the room on the bed floors bathroom
Bug bites could not sleep the whole night

Leisure Friends

10/10

Exceptional

02 May 2024

Dorika

The property is an oasis on Lake Naivasha. Love the outdoor showers!! Great area for walking within the property. Great gym!

Leisure Partner

10/10

Exceptional

14 Aug 2023

Elie

Easy Parking

8/10

Excellent

11 Jun 2023

Eva

Nice grounds and rooms, terribly slow service

Comfortable garden rooms, nice size, separate sitting area and outside balcony. Common living area/full kitchen outside our room so convenient for family who are booked in 2 rooms can share common outside space for entertainment and meals.
There were conferences happening while I was there and that was the consistent staff excuse for the extremely slow service. Ordered two drinks and maybe 20-30 minutes later one drink would arrive followed then by another.

Partner

10/10

Exceptional

30 Jan 2023

Fred

Staff very friendly and amenities first class

Business_and_leisure Family

10/10

Exceptional

20 Oct 2021

Oliviah

Great place to explore Naivasha from

Great option for corporate events

Business

10/10

Exceptional

02 Dec 2019

Kennedy

My stay was excellent.

Partner

10/10

Exceptional

19 Sep 2019

Verified traveler

We really loved our stay at Enashipai! We paid for breakfast, lunch, and dinner and the food was exceptional. The staff was so friendly and helpful. The rooms were large and they also had high pressure showers. The hotel's

10/10

Exceptional

03 Mar 2019

Verified traveler

The spa was huge and the most unique set up I have seen. The staff were incredibly accommodating. The Maasai museum wasn't open but the other amenities were robust.

Business Self

8/10

Excellent

17 Dec 2018

Verified traveler

Great property, lots to do and its serenity is fabulous

Leisure Partner

10/10

Exceptional

07 May 2024

Masato

清潔でとても良いホテルでした。
ベッドメイキングの際に殺虫剤を散布してくれるのも良かったです。