Hotel Confortel

10/10

Exceptional

04 Jun 2026

Antonio

Muy buena ubicación, limpio, personal amable.

Partner

10/10

Exceptional

04 Jun 2026

Chris

Excellent hotel and felt much better than 3 star rating. Would definitely stay here again!

Partner

4/10

Poor

28 May 2026

Eduardo J Gomez Yanez

The person on the front desk allways said my reservation is already ben paid also the same day i did check out they tools me you fine you room is already ben cancelled
Ok i go the airport and when i almost Depart on the airplane the lady call me and try me like I was stealing and because i did never pay for a room they said my room already ben paid i did ask on the day i did arrive to check in on the day i did check out
I'm believing that they already charged the Card that was in the system , I'm believing that they already charged the Card that was in the system but over than at i have to I had to endure the form of bad treatment on the phone of the reception or front desk manager and thief treatment ..!

Self

10/10

Exceptional

28 May 2026

vlad

Good location, staff is very friendly

Very good breakfast and very clean rooms

8/10

Excellent

21 May 2026

Anne Marie

Room was clean

Partner

8/10

Excellent

18 May 2026

Jay Ann

For breakfast, Aqua 4 is much better than Aqua 3 because it offers a wider variety of food options.

Family_with_children

10/10

Exceptional

16 May 2026

Damian Morales De La

Sunday Breakfast was not quite to pal, but the rest of the week was. Staff is very friendly. Hotel is located in a mall that you can find everything that you need. I recommend and will used again.

Partner

6/10

Pleasant

06 May 2026

Eyra

Breakfast was nice enough, but you have to go to the other hotel to get it. Rooms weren’t immensely clean, when I arrived I had to call room service straight away as the bathroom wasn’t clean. You wouldn’t stay in this hotel for its amenities. Location is fine. Staff were fine.

Self

8/10

Excellent

03 May 2026

SUSANA

Breakfast and location of hotel were amazing

Friends

10/10

Exceptional

25 Apr 2026

Cynthia

Nice location and helpful staff. Great buffet breakfast.

Family

4/10

Poor

23 Apr 2026

Alberto

The property needs to be cleaner. The cleaning staff would start making noise in the hallways since 6 am. It’s disturbing. The lobby scent was extremely strong and unpleasant. People that have alergies complained

Family

8/10

Excellent

19 Apr 2026

Darren

Very nice, clean hotel. Very slow check in and crazy lift/elevator situation - having to change to different lifts for different floors.

Partner

2/10

Poor

15 Apr 2026

Yantied

La única ventaja real de este hotel es su ubicación, ya que está muy cerca del Oceanográfico y de un centro comercial, lo cual resulta conveniente para moverse por la zona.

Sin embargo, la experiencia en general deja mucho que desear. Desde la entrada se percibe un mal olor en el área, lo cual da una mala primera impresión. Además, el día de salida tuvimos un inconveniente importante: aunque el check-out era a las 12:00, la habitación fue bloqueada desde las 11:45. Como nos encontrábamos fuera desayunando, no pudimos acceder para recoger nuestras maletas, lo cual fue muy inconveniente.Los muebles son incómodos y poco modernos, y la habitación carece de elementos básicos como clóset o gavetas para organizar pertenencias. El baño también presenta inconvenientes: la bañadera es demasiado alta e incómoda, especialmente para niños o personas mayores.
Además, no proporcionan suficientes artículos de aseo, y el aire acondicionado no enfría lo suficiente, lo cual afecta la comodidad de la estancia. En general, el hotel necesita mejoras importantes para ofrecer una experiencia más agradable.

Family_with_children

2/10

Poor

12 Apr 2026

Jose

Nunca fuimos al desayuno , pero el hotel tiene muy malas condiciones , súper incómodos las habitaciones , no tiene mini refrigerador, no tienen máquinas ni para comprar agua ,la atención súper mala , lo único es que no tiene mala localización

Family_with_children

10/10

Exceptional

06 Apr 2026

Joel

Excelent location with lot of restaurants and amenities near of the hitel.

Family_with_children

8/10

Excellent

07 Mar 2026

Mathias

Provide coffee maker and small refrigerator

10/10

Exceptional

15 Jan 2026

Maite

Excellent in all the ways

10/10

Exceptional

06 Jan 2026

Angela

Location was great. Room was clean and quiet.

Leisure Family

10/10

Exceptional

10 Nov 2025

Hector

Location in relation to the price per night

Leisure Self

10/10

Exceptional

26 Sep 2025

William

A great business type hotel with easy access to the city. 3rd time visit!

Business_and_leisure Partner

6/10

Pleasant

18 Sep 2025

Alejandro

Only good for location

Great location, inside a mall and near the City of Arts and Sciences.

However the hotel lets you down with other bits. For example, they don't provide iron and iron board and force you to use their expensive laundry service (7-10 euros per item). I've never been to a hotel with at least 3 stars with no iron or iron board. I ended up having to go to Mediamark downstairs to buy a cheap iron for 15 euros.

The hallway in our floor had smoke smell both nights so either they have rooms where they allow smoking or they don't monitor it as people were definitely smoking.

One of the days they took our used towels but didn't replace them with clean ones. I had to call reception late and night and request them.

Friends_and_family Friends

10/10

Exceptional

12 Jul 2025

Sigrid

Great location

8/10

Excellent

22 Jun 2025

Junko

Hotel is situated an upper part of a shopping mall which means a lot of stores and dining options around there. Mercadona is below and El Corte Inglés is just nextdoor. 30 min bus ride to the city center. 20 min to the beach.
Parking discount 14 euro/night. Sent us a good instruction beforehand, so easy to find where to park.
Facility itself needs some update, but the room was clean. Amenities were quite basic. It would be great if they provide a fridge. AC works great.
The staff were nice and friendly.

Leisure Partner

6/10

Pleasant

10 Jun 2025

Indranil

Great location and excellent overall service. Thanks for the cans of drinking water in rooms. Superb breakfast and a wide array of buffet food offerings. But a few raw points. The beds are metal makeshift beds. A double queen bed is actually two metal beds put together. Otherwise excellent experience.

Leisure Family

10/10

Exceptional

23 May 2025

Taishu

Close to the Valencia art and sciences campus. Love everything around the area. Enjoy the walk and restaurants nearby.

Leisure Family

10/10

Exceptional

25 Apr 2025

Carmen

Loved staying here as the mall had many options to dine

Leisure Family

6/10

Pleasant

08 Apr 2025

LORRAINE

The hotel on the 5th floor was noisy due to mainly cleaning staff. Rooms were cleaned after 4pm . Lifts were out of order so had to use stairs one day or wait a long time as only one lift was working .. food was very average . I would say use the Aqua 4 as good there much improved

Leisure Self

10/10

Exceptional

07 Apr 2025

MARTIN

Excellent.

Perfect location, excellent room. Clean, quiet. Absolutely perfect.

Friends_and_family Family

10/10

Exceptional

28 Mar 2025

ricardo

Perfect location and service 👍

10/10

Exceptional

17 Mar 2025

Ragnar

Very friendly staff

4/10

Poor

08 Oct 2024

cristina

It is convenient that there is a mall on the bottom floor, but the interior of the hotel leaves a lot to be desired. Very plain, looks like old office rooms that were \"renovated\" to be hotel rooms. The first room we were in didn't have a safe, we got switched to a different room and the safe was broken! A safe is very important to store your passport obviously. No coffee pot, no tissues provided. They claim they are \"eco friendly\" but I think that's just the phrase they use instead of \"cheap\" and \"minimal.\"

10/10

Exceptional

08 Oct 2024

Jonathan

Right above mall

Leisure Family

10/10

Exceptional

07 Sep 2024

campbell

A

Leisure Self

8/10

Excellent

31 Jul 2024

Jason

Only stayed for one night, but checkin was great, staff incredibly helpful.

Breakfast really good choice. Silly thing but I actually thought the wooden door card was a cool touch and having one card for door and one for electric was also a good idea.

Leisure Partner

6/10

Pleasant

26 Jul 2024

jody

It was a trek to the beach for me. I regretted booking downtown area but that was my error. Tv was very basic and local. No Netflix. Staff were ok.

Leisure Self

6/10

Pleasant

28 Jun 2024

Mercedes

Bed not comfortable and pillows very old

Friends_and_family Family

6/10

Pleasant

28 Jun 2024

Ingrid

I would have appreciated having better supplies. Like shampoo conditioner, soap etc

10/10

Exceptional

08 Jun 2024

Laura

Great!

4/10

Poor

05 Jun 2024

Arthur

Great location and breakfast, that’s it. Tiny room, everything was old or not working. You can really hear everything in the hallway, extra noisy all the time. Bed Mattress was not comfortable at all. Don’t recommend, please check all the reviews before booking

Friends_and_family Family

4/10

Poor

19 May 2024

Abdel

The rooms weren’t in the best conditions, the service was okay.

Leisure Friends

4/10

Poor

14 Dec 2023

Carla

Would not recommend

Beds are terrible and walls are paper thin. Lady at desk in the morning was helpful but the lady who checked us in did not give any information and was rude.
Cleaning staff took dirty towels but did not leave a clean one.
Would not recommend

Friends_and_family Friends

10/10

Exceptional

10 Oct 2023

Katherine

Clean quiet and modern rooms. Friendly and helpful staff. Great location for The City of Arts and Sciences. A few minutes by bus to old town.

Leisure Friends

8/10

Excellent

29 Aug 2023

Gabriëlle

Very nice staff, clean room but the bathroom needs some improvement: new shower head, broken towel hook,… overall a good hotel!

6/10

Pleasant

20 Aug 2023

Andrew

All staff were friendly and helpful. Rooms were kept clean and made up each day. Breakfast was very good, great variety and never had to wait long to be seated.
Beds were not as comfortable as I would expect in a hotel, and space to store clothes limited, especially as we had three in a room. We had two rooms between five of us and the a/c worked brilliantly in one room and was intermittent in the other (we did not report it, as it seemed to be fixed and then failed again late at night). Having to buy bottled water, at €3.5 each from the 4 star hotel next door, in very hot weather was inconvenient and the absence of fridges in the room, which I knew about, was more of an inconvenience than I had anticipated. It was very hot and buying bottled water to bring back was not really possible.
The location is the hotel's real selling point. Everywhere is so accessible, either on foot, bus or metro and i'm sure cycling would be really convenient, too.
If you are looking for somewhere to simply sleep and have breakfast before / after a busy day of sight seeing, I would recommend.

Leisure Family

8/10

Excellent

20 Aug 2023

david

Good ubicación

4/10

Poor

01 Aug 2023

Shopna

The bathroom (bath and toilet) seemed dirty with stains on them.
The door in the bathroom was not very private and kept getting stuck when trying to open it.
There was no fridge in the room so water provided was hot.
Our A.C did not work properly so was boiling and couldn't sleep, as well as the bed being very squeaky and fragile every time we sat on it.
Some sort of refund or compensation would be great as it wasn't a great experience.

10/10

Exceptional

31 Jul 2023

Daniella

A very clean and convenient hotel with friendly staff.

10/10

Exceptional

21 Jul 2023

Maria

Excellent location

Leisure Family

10/10

Exceptional

26 May 2023

Andrew

Staff were excellent from our arrival, very polite and helpful. Rooms were very clean and modern, excellent facilities within. Right in the city centre as well and has shopping centre right underneath with plenty amenities. Would definitely recommend this hotel!

Leisure Family

10/10

Exceptional

10 May 2023

marcelo

Property is located on top of a shopping center 4 flors of everything .
Didnt like that in the hotels I visit,even this 4 stars they dont have coffee makers or irons in the room.

Leisure Family

10/10

Exceptional

27 Mar 2023

Teresa Mary

This is not the newest property I have stayed in, but definitely one of the cleanest. The housekeeping staff is excellent! The reception staff was friendly and helpful. The breakfast was delicious and plentiful. I would stay here again.

10/10

Exceptional

20 Mar 2023

Verified traveler

Centrally located, easy check-in, very helpful staff. Capably assisted me with obtaining the discount on parking for overnight guests. Clean and spacious room. Good, well-stocked breakfast buffet.

Self

8/10

Excellent

10 Mar 2023

Kelli

The staff are so great. Helpful and human. Well trained in customer svs and the location can’t be beat. Especially with the new tram right across the bridge at El Saler.

Business Self

10/10

Exceptional

20 Nov 2022

Nidia

Excellent location and quality service.

Leisure Family

6/10

Pleasant

08 Nov 2022

Garratt

Very difficult to get around in and hard to find. Parking was confusing.

Family

8/10

Excellent

05 Nov 2022

aiwu

Clean and good location to old town and beach. The $5 breakfast buffer is great. There is no coffee/hot water maker, no refrigerator Or microwave in the room.

Leisure Family

2/10

Poor

25 Oct 2022

Gunay

Too bad!

Location is good. Receptionists are kind but hotel rooms and service are terrible. No minibar, no kettle, no glass and even no shampoo or hand soap in the rooms. Just showerjel and bed. No restaurant/bar service if you need even a simple drink around 11 pm. I was sick and needed hot tea, they were not able to give me a glass of hot water although I offered them to pay its double cost.
Breakfast start at 8:00 (not 7:00). Room was not cleaned properly. Worse hotel I had stayed compared to its price. Never ever!

Business

8/10

Excellent

29 Aug 2022

Verified traveler

Staying at Illunion 3 Aqua.

All staff were very friendly and as helpful as they could be. We did ask for a double bed in our booking and got singles which they couldn't change apparently.
There was no small fridge or mini bar where we could store water to drink and when we asked if they had any we could use they said they didn't but we were welcome to put bottled water in their fridge if we wanted to, which was very good of them but I didn't really relish the idea of having to go down to reception every time I wanted to get a cool drink of water, particularly in the middle of the night in my nightwear.
There was no tea or coffee making facilities in the rooms either.
Other than that our stay was really good. We were out a lot, just coming back from the beach to shower, or the city and then off out again in the evening.
Food was not included in the price of our stay but breakfast, lunch and dinner was available in the hotel at an extra cost.
Overall our stay was very good and I would stay here again.

Partner

6/10

Pleasant

21 Jul 2022

VALENTINA

Mediocre

Good check. But the rooms are not in good conditions. The bathroom ‘door’ it’s a glass door which doesn’t shut so when you are doing your business it’s like doing it in the room. Me and my partner had to go for a walk in the mall to give eachother privacy which is ridiculous!
They don’t have a wardrobe. And not drawers FYI. The room was spacious enough. The place is extremely noisy, especially when the cleaning starts early in the morning you be 100% sure you will wake up as there is A LOT of banging.
I put a request for a quiet room and possibly with a view (which I know it’s not always possible) but guess what ? They gave us a room right in front of the elevator, which is super noisy and people come and go at all sorts of time. The room also had with a view to a parking lot( which we didn’t care much for that).

Partner

2/10

Poor

09 Jul 2022

Keith

Worst hotel bed I’ve ever had

This is a nice hotel with some unfortunate downsides. First, the bed. I honestly can’t remember ever having such a bad bed in a hotel. It’s a thin mattress on a metal support that made terrible noise every time either of us moved. It felt like a sofa bed. We stayed in 4 hotels traveling through Spain and didn’t see anything like it anywhere else. Second, it is attached to a hotel and directly under the hotel there is construction going on. I was assured at check in that you couldn’t hear it in the rooms only the lobby. Wrong. Jackhammer all day. On the plus side the breakfast we included in our stay was wonderful and taxis were plentiful.

Friends_and_family Family

8/10

Excellent

06 May 2022

Steven

Good but a few issues.

Advised room check-in from 2 but rooms not ready until around 3.30.

Mess up with breakfast meant we had to go over the adjacent hotel for breakfast.

Room was clean and in general a good stay.

No kettle or tea coffee in room. No iron available.

Staff friendly and helpful.

Business

8/10

Excellent

09 Mar 2022

paul

The property was expertly located and the breakfast great however there were works going on in the basement and it was very noisy most of the day and early evening

Leisure Friends

10/10

Exceptional

02 Nov 2021

Verified traveler

Good experience

Good Stay, relaxed and comfortable

Business

2/10

Poor

28 Aug 2021

John

Don’t stay here!

I hate to give a bad review and I hardly ever do, but I have to score this one bad because it’s extremely confusing and inconvenient despite being in a great location that you would think would be very convenient. There’s an automatic sliding door at street level to get in, but it won’t open. There are 2 buttons next to the door. One says aqua 3 and the other says aqua 4. We pushed the button for aqua 3, as that was where we had a reservation, but nothing happened. After trying for several minutes and pushing the button several times to no avail, some people were coming out and opened the door for us. Once inside, we went to the front desk and checked in. No problem. Then I asked where we should park and he said in the underground parking garage. Great. We drove into the parking garage, followed all the signs that said aqua, parked and proceeded to go back upstairs to the hotel. There was an escalator going up right near where we parked so we went up. It took us into a mall. We walked through the mall looking for a sign to lead us to the hotel entrance but there were none. I asked several people in the mall but nobody knew. After walking through 3 floors of the mall with all of our luggage and getting very frustrated, we finally found a small staircase at the far end of the 3rd floor that said hotel access. The only sign we found. I had to make 2 trips up the stairs to get all of our bags up. Finally we made it to our room about an hour later. We found out later that there is

Partner

8/10

Excellent

01 Dec 2020

Verified traveler

Very good

Nice and very big rooms

Business

10/10

Exceptional

11 Nov 2019

Mark

Great Hotel, Great Location

A great hotel and great location
Clean
Well organised and comfortable
Right by the City of Arts and Sciences

Partner

8/10

Excellent

21 Oct 2019

Verified traveler

Good business trip hotel

Good location as it is on top of a mall and across oceanographic. Parking is in the mall but to use parking add additional time on your schedule, elevators are super slow. Staff is very nice and helpful. Rooms are bit dated but nice. Overall it’s a good place to stay.

Business

6/10

Pleasant

15 Sep 2019

Verified traveler

Rooms small no and real hanging space for clothes or cupboards.

Leisure Family

10/10

Exceptional

08 Sep 2019

Verified traveler

Staff was very helpful and courteous. Over a very exceptional hotel.

Leisure Self

8/10

Excellent

08 Aug 2019

Peter

Ok

Basic hotel small rooms, only one receptionist on duty at a time and therefore slow service when a lot of guests need help

Partner

8/10

Excellent

23 Feb 2019

Verified traveler

The location of this property is very nice. The staff is a bit unfriendly.

Leisure Friends

10/10

Exceptional

10 Feb 2019

James

The front desk folks were extremely helpful and friendly. They assisted us with our baggage and helped secure the appropriate size taxi, since we were moving and had quite a bit of luggage.

Partner

10/10

Exceptional

12 Sep 2018

George

Recommend

Nice hotel, in a good neighborhood. Maybe the walls are too thin, but overall it has a high value for the cost.

It's close to the City of Arts and Sciences, and right above the shopping center, where you can also have breakfast/dinner, with different choices. Bikes can also be rented from reception, and then go through the park all the way to the Bioparc or Old Town.

Partner

6/10

Pleasant

17 Aug 2018

Dani

Very good location

The location of the hotel was perfect, approx 20mins from the airport by Taxi, located above a shopping mall with lots of restaurants and shops; and within walking distance to the Science museum. However the room was very basic, no mini fridge or safe. There were also ants in the bathroom and on the floor in the room.

8/10

Excellent

22 Jul 2018

y

The reception desk takes too long to deal with people. We had to wait for 30min to check in. It was a good price, but it’s a bit far from city center and subways.

8/10

Excellent

10 Jun 2018

Verified traveler

Room was clean and comfortable. But, the noise from the hallway and other rooms was very loud! Walls must be super thin because every sound seemed like it was in the room. No storage to speak of. Bed was comfortable and great blackout curtains!

10/10

Exceptional

22 May 2018

Elena

Nice, modern hotel. 20 min walk to the beach.

Nice,clean hotel. The breakfast could have more selection of veggies .

8/10

Excellent

18 May 2018

Verified traveler

Pablo was very helpful hotel is ok but noise is too much in mornings

10/10

Exceptional

06 May 2018

Verified traveler

Nice hotel in a shopping center across from the science and arts museum.

10/10

Exceptional

26 Apr 2018

Miguel

Great as always.

Great service. Very convenient location, very good breakfast, Great AC, but no mini refrigerator .

10/10

Exceptional

21 Mar 2018

Verified traveler

Great Location

Hotel Was Great Would Definitely Stay Again Fantastic Staff Very Good Breakfast Could Of Used Small Refrigerator And Small Wash Clothes This Would Have Made A Perfect Stay Overall Great Hotel

8/10

Excellent

06 Mar 2018

Sandra

Comfortable Stay in Great Location

The hotel is modern, clean and has an excellent location close to the City of Arts and Sciences. It is also close to the bus and taxi stands. It is located above a shopping center, so finding a place to eat when you are tired of sight seeing is easy. There is also a pharmacy and grocery store in the shopping center. Essentially everything you need is close by. It is about 10 min to the beach and 15 min to old town, and a 10 min walk to the City of Arts and Sciences. The only downside is the twin beds pushed together, so for the two couples it wasn't ideal, but for the other two singles it was ok. Beds and pillow are not the most comfortable, but that is on par for most of Europe.

Family

10/10

Exceptional

18 Nov 2017

Frederick

A great location with plenty of shopping and museums within a 5 to 10 minute walk.

Partner

8/10

Excellent

29 Oct 2017

Julie

Close to the ‘science quarter’

First time in Valencia and so picked a hotel that was close to the start of the half marathon (husband had entered the race).
Very modern, a little bit of a ‘corporate’ feel but a very nice hotel. Sits on top of a shopping centre with plenty of eateries and coffee/beer stops.
Breakfast was good, lots of continental choice with a small cooked selection.
Five minute walk to the bus stop to take you into the city centre which is stunning.

10/10

Exceptional

10 Oct 2017

Dzintars

Very nice hotel next to the shopping center

We stayed in this hotel 9 nights and really appreciated that hotel staff was really nice and always done the best to make us happy with our stay.

6/10

Pleasant

07 Oct 2017

Verified traveler

Very well situated. Everything good.
Next to the arts and cience zone and a shopping center

8/10

Excellent

24 Jul 2017

Radu

Good hotel, well located

The hotel is very nice, in a good/safe location of Valencia, the staff is helpful and offer you all the information that you need.
Me and my wife did in this hotel things we never did until now as the hotel does not have a proper bathroom door, it is a glass door and it does not even completely cover the hole so we had to do at least 2 things that we never did before in front of each-other.
Our room was perfect for 1-2 nights stay. If you stay longer and you have more clothes with you there is no place to deposit these so you have to keep them in your luggage. Try to wear a t-shirt after a week stay to this hotel...
Valencia is a nice city. Expected or not, in the summer it gets really hot. The hotel though about this and they offer you 2 bottles of water daily. It's a good idea, very nice touch. However, you have no refrigerator in the room so your water would be hot all the time. After a walk through the old center or a day at the beach it would be great to have a COLD drink in your room. A small hotel refrigerator costs under 100$. You get these money for 1 night stay so you could consider adding this valuable item.

8/10

Excellent

27 May 2017

Angelino

A nice and practical hotel... Easy and simple...

Was a great two nights experience... it was my first time in Valencia and we felt welcomed and well treated by hotel staff. But before the shuttle company we booked along with the hotel, they were also fantastic.. I felt like it was not our first time there.
The first day we arrived we had the chance to have our lunch and beachfront restaurants where we enjoyed a great deal of seefood!
And for dinner we wanted to experience some meat...then we didn't know where to find a right place and I got a superb advise from this young lady at the reception - Raquel, to hum I address our \"Thank you\" for her professionalism and \"ready to help\" attitude!
So we had a great weekend in Valencia and I would say... Great Bad... good food and very nice city and people... A Nice place to return and explore more!

8/10

Excellent

20 Mar 2017

Jon

Lots of food nearby, really uncomfortable beds.

The staff was helpful, the room was clean, the location was great. Things were very uncomfortable inside the room though. They provided 2 TWIN beds put together like a full size bed. But the room has glass doors in the bathroom, so obviously it's made for a couple. It was weird sleeping away from my girlfriend because of the bed(s). Be sure to request the right bed for you. But seriously otherwise a nice hotel.

8/10

Excellent

19 Nov 2016

ANNA

Ideal location

This stay was for work and Leisure and the hotel was convenient for shopping arcade and nice restaurants in immediate are .

4/10

Poor

01 Oct 2016

Ajit

Never going back

Bit disappointed with the hotel, the room was quite basic and disappointing, the lifts worked erratically and took forever to come to your floor and then too, took you up and down before you could embark. Staff was apathetic and quite unhelpful, were advised to book at their superior hotel next time.

Family

10/10

Exceptional

19 Aug 2016

Verified traveler

Good location, clean and safe. Near everything.........,,,

8/10

Excellent

30 Jun 2016

Verified traveler

Nice hotel in a mall

Overall we had a very pleasant stay in this hotel. It should be noted however that the hotel is located in the fourth floor of a mall; so if you forget this and you do not speak Spanish, it might be a bit hard to find :P. Overall the area around is very nice, although I think it is more residential. You can take one bus to get to the beach, or walk, which is about half an hour away.
The staff is very friendly and answers all your questions. Rooms are a bit small, and our bathroom did not have what I would call a real door. It had a sliding glass door that was more for decoration than privacy. However, the rooms are very clean and maintained very well every day. The bus stop for the hop on- hop off tourist buses are right in front of the hotel, if you would like to do some sightseeing.

8/10

Excellent

19 Jun 2016

Verified traveler

Nice hotel adjacent to mall located downtown
Ver clean n safe

8/10

Excellent

09 May 2016

Verified traveler

Not for everyone

Last minute booking to stay at the Agua 3. It's ideally situated for the shopping centre and the city of arts and sciences. But it's not in a good location for getting to the city centre which is about a 1 hour walk away. The tourist bus stops at the entrance to the shopping center. This will take you to the beach and the city center but costs around €17 per day. The room didn't contain a lot. A bed, a desk, 2 lamps, a safe, a tv and a place to hang clothes. The whole room is painted white making it a cold setting. The bathroom is modern. It has a sliding door which covers the light switch. This means you have to remember to switch the light on before you go in otherwise you have to walk out, close the door, switch the light on and slide the door open again. The view from my room was towards the shore. Looks a bit like old factories out that way. There's a lot to highlight as problems but I enjoyed my stay at the hotel. The staff were great and the room was sufficient for my needs.

8/10

Excellent

06 Feb 2016

Rabih

bed confort wasn't as expected

Pillows weren't confortable one per person and very thin.

Family

8/10

Excellent

21 Sep 2015

Milind

A new facility in AQUA mall near ocean + museums

Confusing buildings in a nice mall called AQUA. Aqua 3 and Aqua 4 hotels are 2 buildings next to each other - different pricing. Rooms are new, clean and relatively inexpensive. Internet (good speed) was included along with a decent breakfast. Felt more like a business hotel.

Location - walk to nearby science museum and other cool things. Take a bus along the shore to the city beach which is really nice. Buses are convenient and frequent. Getting to the hotel from the railway station is a bit challenging; recommend a taxi (taxis are very cheap in Valencia for some reason; for a family of 5, sometimes cheaper than metro tickets).

Being in a mall meant lots of food choices were available although our hotel wing did not have a pool that the other seemed to have. Apart from a decent room, no other amenities were available. Reception staff friendly and nice. Valencia has a lot of English speakers so Spanish speaking is not a must. Good shopping - also a large grocery store in the mall.

Not too far from the city center which is absolutely gorgeous with many great places to eat. Our only regret - we should have stayed at least 2-3 days in Valencia! Great place....

10/10

Exceptional

28 Aug 2015

Amy

Lovely staff, nice room

All the staff we meet were very helpful and polite. We found this especially when one of our party had their wallet stolen including the room key. The staff were efficient and helpful which was very reassuring for us through a difficult time.

8/10

Excellent

20 Aug 2015

Allan

!0 nights in a Spanish Travelodge...sort of

Booked the Aqua 3 hotel as literally a last ditch attempt to get 10 days in Valencia last minute and as close to my budget as possible. The Aqua 3 is more suited to 1 or 2 nights for weekend trips or business trips. However its location right by the modern City of Science and Arts, 20 minute bus rides to the old city centre and the cities beaches made it a great place to lay our sleepy heads at the end of some busy days seeing the sites and sunning ourselves on the beach. We hired bikes from the hotel which were great as Valencia has loads of cycle routes. One bonus for anyone who loves shopping (my wife) is that the hotel sits on top of a large shopping mall with good shops, supermarket and a huge number of restaurants.
The only down side was there was no coffee/tea making facilities which we could really have done with and no pool (but I knew that in advance).
Staff were very helpful, especially Silvia!
Would stay again and would recommend, though hopefully I'll have plenty of time to book a \"proper holiday\" next time

Family

6/10

Pleasant

21 Jul 2015

JOHN

A weekend in Seville

Spent a quick weekend in Seville out of almost a month touring Spain. The Ilunion Aqua 3 defines itself as a 3-star hotel and ferociously clings to that standard. Perhaps, because the Ilunion Aqua 4 adjoins it, the strict adherence to the rating/service code is justified in management's mind. In any case, the staff is very professional and helpful.

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