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Hotel Mocawa Plaza

Armenia · Colombia

Kr. 14 #9 Norte - 00View location

9.2/10Excellent971 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.6/109.6
Condition9.4/109.4
Location9.8/109.8
Neighborhood9.4/109.4
Amenities9.2/109.2
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  • Business hotels
  • Hotels with spa
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Mocawa Plaza

Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Enjoy a meal at Restaurante The Grill or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and minibars.

Read more about this hotelShow less

With a stay at Hotel Mocawa Plaza Armenia in Armenia, you'll be a 3-minute walk from Parque De La Vida and 5 minutes by foot from Parque de Los Fundadores. This hotel is 8.8 mi (14.1 km) from Coffee Park and 12.7 mi (20.4 km) from Cocora Valley.

Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and minibars. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Property is located within an airport and access is restricted to airport travelers only
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
    • Rollaway bed fee: USD 14.0 per stay
    • Facilities fee: USD 3 per person, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Parque De La Vida 0.2 km / 0.1 mi
Parque de Los Fundadores 0.5 km / 0.3 mi
Metropolitan Cultural Convention Centre of Quindío 1.9 km / 1.2 mi
Quimbaya Gold Museum 2.8 km / 1.7 mi
Bolivar Plaza 2.8 km / 1.8 mi
Museo del Oro Quimbaya 2.9 km / 1.8 mi
Centenario Stadium 6.3 km / 3.9 mi
Quindio Botanical Garden 10.1 km / 6.3 mi
La Morelia Farm 12.3 km / 7.7 mi
Coffee Park 14.1 km / 8.8 mi
The Dome Birds 16.5 km / 10.2 mi
La Timid Waterfall 17.8 km / 11.1 mi
Armenia Country Club 18.3 km / 11.4 mi
Calle Real 18.9 km / 11.8 mi
Recuca 19 km / 11.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Year of most recent renovation: 2014
  • Total number of rooms: 97
  • Number of floors (main building): 16
  • Number of floors (annexe): 21
  • Single rooms: 95
  • Double rooms: 95
  • Suites: 2
  • Executive rooms: 95
  • Superior rooms: 95
  • hotel
  • American Express
Show 65 more facilities & services
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Transfer serviceExtra charge
  • Secure parking
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungersExtra charge
  • TV lounge
  • Massage
  • Spa treatments
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIOR TWO DOUBLE BEDSTWIN • SUPERIOR TWO DOUBLE BEDSTWN.2D-SU

    Photos are not available for this room type.

    Hotel Mocawa Plaza

    TWIN SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-3

    Photos are not available for this room type.

    Hotel Mocawa Plaza

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Hotel Mocawa Plaza

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 5 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable17 photos

    Hotel Mocawa Plaza

    DOUBLE SUPERIOR KING BED

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Mocawa Plaza

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-4

    Photos are not available for this room type.

    Hotel Mocawa Plaza

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Mocawa Plaza

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Mocawa Plaza

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR MOUNTAIN VIEWDOUBLE • SUPERIOR MOUNTAIN VIEWDBL.SU-VN

    Photos are not available for this room type.

    Hotel Mocawa Plaza

    DOUBLE SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Mocawa Plaza

9.2
Excellent
971 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.4 /10
Location
9.8 /10
Neighborhood
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Wendy Elena
Excellent Place to stay, very friendly people, rooms very comfortable, breakfast free buffet I included on reservation, up there Bar terrace with pool and jacuzzi and wonderful surroundings view for Cordillera Central De los Andes. If you want to look for a tour to Termales, Salento, Filandia y Valle del Cocora you can get them from Hotel with Asotour Quindio. Recommend this Hotel 100%. It was a Wonderful stay in Armenia. Definately will comeback.
10/10
Exceptional
28 Jul 2026
Jose
Our stay in Armenia, Colombia was absolutely wonderful! From the moment we arrived, we were welcomed with genuine warmth and exceptional hospitality. The hotel was spotless, beautifully maintained, and offered a peaceful atmosphere that made it easy to relax after exploring the city.
The room was spacious, comfortable, and equipped with everything we needed for a pleasant stay. The bed was very firm, the way I like it, and we appreciated the attention to detail throughout the property.
Waking up to the fresh mountain air and enjoying the surrounding scenery made the experience even more memorable.
Thank you to the entire team for making our visit so special. We truly enjoyed every moment and would not hesitate to stay here again. We highly recommend this hotel to anyone visiting Armenia, Colombia—you won't be disappointed!
10/10
Exceptional
08 Jul 2026
Edwin
Personal muy atento
Self
10/10
Exceptional
20 Jun 2026
Richard
Very professional
Partner
10/10
Exceptional
15 Jun 2026
Marco
Excellent young staff, From Juan Diego and rest
And Esteban the guide guy was incredible
Family
10/10
Exceptional
29 Apr 2026
Stephen
Mocowa Plaza Hotel is always very well kept and maintained and the staff are always so friendly and nice!! I travel to Armenia several times a year and I would not think of staying anywhere else.
Partner
10/10
Exceptional
13 Apr 2026
Jairo
Great place
Self
10/10
Exceptional
13 Apr 2026
JAIRO
Was all great
Self
4/10
Poor
13 Apr 2026
Ricardo
El hotel tiene elementos fotogenicos, que permiten hacer una sobreventa de sus servicios. Por ejemplo, la piscina del piso 17: es absurdo lo llena que está, peor que piscina de crucero. El restaurante del piso 17 no tiene capacidad adecuada, pedimos unas hamburguesas y 40 minutos después cuando solicitamos cancelar el pedido, el chico que nos atendía, nos indico que primero debía verificar si ya estában por salir, a los 5 minutos regreso para indicarnos que podíamos cancelar sin problema, pues el pedido no había empezado a ser preparado!! Los cuartos son básicos, para un hotel 5 estrellas y la vista - por lo menos del nuestro - era terrible. Más para un Platinum member. Y es que la experiencia inicio mal, pues los colombianos que decidimos en el exterior estamos exentos de IVA, pero la norma indica que se debe mostrar el pasaporte con sello de ingreso, pero esa norma es anacrónico, pues con BioMig, los pasaportes no se sellan. En todos los hoteles que nos hemos alojado han entendido esto, salvo aquí, que nos indicaron que debían cobrarlo por política. La política debe ser: ignorar las necesidades del cliente 😠
Partner
10/10
Exceptional
29 Mar 2026
Bill
They fixed me my breakfast exactly the way I want it
Self
8/10
Excellent
19 Mar 2026
Carlos
Excellent hotel
Friends_and_family Family
8/10
Excellent
10 Mar 2026
Raul
Good Pa
6/10
Pleasant
25 Feb 2026
Gergely Peter
No hot water after 10:00pm, some of the staff not well trained, not polite, no good customer service. Internal phone lines to call reception is connected to internet, when service breaks down, you are on your onw in the room without phone access which is a safety hazard. Internet service is unstable. Not a good value for money, I would not stay there again.
Self
10/10
Exceptional
23 Feb 2026
William
Room was nice and the hotel was clean.
10/10
Exceptional
23 Feb 2026
Cesar
is good
8/10
Excellent
18 Feb 2026
Christian
The hotel is good, but the receptionist doesn't ask for the room number; she assigns rooms for disabled guests. They also don't provide many towels. The bar and maintenance staff are overworked, though they are very friendly. The breakfast staff in the morning aren't attentive and seem more concerned with room numbers and clearing tables. Otherwise, everything is fine.
Partner
6/10
Pleasant
16 Feb 2026
Bruce Van
Staff was great, food okay, however in this hotel they did not provide any washcloths, Periode! How can this be, if they wish to be an upper level hotel in this world? Not so smart!!
Business Self
6/10
Pleasant
29 Jan 2026
Gonzalo
The staff very courteus, the food at breakfas poor and cold, we were at lunch on wedsnday and run out of lasagna and replace it with pork bones, for the price that we pay it s not worthy to come back to this hotel, the staff great the food not good.
Business_and_leisure Partner
10/10
Exceptional
27 Jan 2026
Julio
Everything was just fine, great place to stay, restaurant, bar, pool, etc.
Leisure Partner
10/10
Exceptional
24 Jan 2026
Ashok
Staff, room and location
Business_and_leisure Family
10/10
Exceptional
16 Jan 2026
JOHN
Great place, Safe
Leisure Family
6/10
Pleasant
07 Jan 2026
Rafael
The room had the lights by the door not working. At Check in they have me the ley to a used room that had not been cleaned. First time in my life this happened! After that, the key kept giving trouble at the elevator card reader.

Rooftop is good but the jacuzzi is way too small. Clean and nice looking hotel, not sure if it’s worth the $160 per night.
10/10
Exceptional
02 Jan 2026
Maria
It was nice the beds were a little uncomfortable for me
Business_and_leisure Family
8/10
Excellent
21 Dec 2025
Aura
Great staff, we found kindness from everyone.
The room was nice and the location convenient
Leisure Family
10/10
Exceptional
03 Dec 2025
Ana
Very clean and modern. Great food and we ordered room service!
Leisure Family
10/10
Exceptional
24 Nov 2025
Ana Maria
Amenities, staff and food were Awsome
Leisure Partner
10/10
Exceptional
16 Nov 2025
ancizar
All good…. Need to add rewards for frequent customers
Leisure Self
10/10
Exceptional
15 Nov 2025
Jose Abdiel
Beautiful vibes and courteous staff
Business Friends
10/10
Exceptional
12 Nov 2025
Julio
I have stayed for a couple times, everything was just great, staff members, restaurant, pool, bar, lobby, i will book again. By the way i love Armenia and all Quindio.
Leisure Family
8/10
Excellent
10 Nov 2025
Melany
Juan David nos llevo a la habitación fue muy amable muy claro con la información. Solo no me gusto la atención en el restaurante.
Al desayuno solo una persona haciendo huevos como estaba lleno, tuve que esperar mucho tiempo y al final preferí comer algo mas. Al almuerzo no nos llevaron cuchillo de carne aunque había pedido churrasco y mi amiga solomito y mi amigo que pidio bandeja no le llevaron cuchara, cuando pedi a la mesera nos trajera una cuchara por favor su respuesta fue: ayy no me van a dejar ir, cosa que realmente no es mi problem porque no conozco los turnos de los meseros del restaurante y solo espero una buena atención de parte del personal sobretodo cuando fuimos muy amables, solo estabamos pidiendo lo que en un principio debían traer y no trajeron.
Por ultimo el wifi no es muy bueno en las habitaciones, pero no fue algo grave.
Business Partner
10/10
Exceptional
03 Nov 2025
brian
Everything was clean and everyone was friendly
Partner
10/10
Exceptional
13 Sep 2025
Mike
Hotel was exceptional, staff was very attentive
Leisure Self
10/10
Exceptional
06 Sep 2025
Patrick
Very convenient
8/10
Excellent
02 Sep 2025
Erick
Good srrvice
Business_and_leisure Self
10/10
Exceptional
30 Aug 2025
Carlos
great option to stay in Armenia, I will stay in Mocawa in my next visit to Armenia
Business_and_leisure Partner
8/10
Excellent
24 Aug 2025
andres
Great service and friendly staff
Business Self
10/10
Exceptional
08 Aug 2025
Luis
Great hotel and great staff
Leisure Partner
10/10
Exceptional
07 Aug 2025
norma
Bed confort. Safe and quiet
Leisure Friends
8/10
Excellent
04 Aug 2025
Luis
Good hotel for the money. The staff needs a little more training in customer service. The front desk girl when I checked in was horrible, restaurant waiters when I was there for breakfast every day had not customers service at all, they just clean tables.
Sent a note to the General Manager about my check in, he never answered.
Leisure Self
10/10
Exceptional
19 Jul 2025
RICARDO
Staff very
10/10
Exceptional
06 Jul 2025
Pedro
I like it
10/10
Exceptional
29 Jun 2025
John
Love the location and view of mountains!
10/10
Exceptional
15 Jun 2025
George
Great for families and travelers who are used to American style amenities. Big showers, good AC, a stunning Mountain View. The property is located in a safe and upscale part of the city.
Leisure Family_with_children
10/10
Exceptional
07 Jun 2025
Carlos
Amazing people ..! Thank you so much
Leisure Family
10/10
Exceptional
02 Jun 2025
Sjors
We had a great stay in the hotel. Staff was very nice and helpfull. Rooms were very clean.
Leisure Family
6/10
Pleasant
16 May 2025
Nury
Todo fue excelente, sobretodo del botones Juan Diego. El inconveniente que el ultimo piso no estaba disponible porque están haciendo remodelación y el sábado en la noche una fiesta de 15 anos, queríamos tomarnos un coctel y no fue posible. El resto de la estadía fue buena
Leisure Family
6/10
Pleasant
03 May 2025
Luz Adriana
Great location but my reservation for a mountain view was not included when we arrived.
10/10
Exceptional
27 Apr 2025
Cindy
It was amazing
Leisure Family_with_children
6/10
Pleasant
24 Apr 2025
Verified traveler
Toilet wasn't well clean at arrival. Overpriced. Busy, also pool always full, rooftop place still under construction, sort of. Restaurant and cafe staff were very kind and attentive (the fact they needed to ask for a paper review probably implies they're under pressure from management).
Business
8/10
Excellent
22 Apr 2025
Jose Rafael Flores
Everything was good
Leisure Self
10/10
Exceptional
16 Apr 2025
Andrew
I thought it was an amazing experience. I loved the breakfast and the rooms were so clean. The staff was friendly and I really enjoyed my time there with my family. The only things I would improve are the surrounding area’s which are a little sketchy and how you have to pay for snacks in your room, but that alone isn’t enough for me to rate the experience less than 5 stars. Definitely coming back!
Family
10/10
Exceptional
06 Apr 2025
denise
Beautiful Hotel in the chic part of town. The top terrace has a great view of town! Staff is very kind and service minded! The bathroom is spacious, the rooms are very comfortable, buffet breakfast is absolutely delicious with little touches from Colombian food! This is my 2nd stay and I will definitely go back next time I am in town.
Leisure Family
10/10
Exceptional
05 Apr 2025
natalia
Good
Partner
10/10
Exceptional
28 Mar 2025
Eliana
Excellent Hotel !
Business
10/10
Exceptional
27 Mar 2025
william
Love it onlybplace I stay
Leisure Self
10/10
Exceptional
26 Mar 2025
Daniel
👍
10/10
Exceptional
23 Mar 2025
ancizar
All good
Leisure Family
10/10
Exceptional
11 Mar 2025
Jasson
👍
Leisure Partner
10/10
Exceptional
05 Mar 2025
Michael
The property was very clean and the staff was hospitable.
Business Self
10/10
Exceptional
02 Mar 2025
William
Nice hotel, great staff, and wonderful views of the mountains.
10/10
Exceptional
28 Feb 2025
Susana
Customer Services was excellent. Breakfast was very típic with arepas and calentado 😋
10/10
Exceptional
21 Feb 2025
CHARLES

Mocowa Plaza Hotel

Always stay here, reception and bar lovely, rooms spacious, clean comfortable, staff really friendly, restaurant fair. Pool is in use but roof top bar is being renovated.
Self
10/10
Exceptional
13 Feb 2025
Jorge
Great location, Amazing breakfast
Friends_and_family Family
10/10
Exceptional
03 Feb 2025
Todd

Clean

everyone was very courteous and very polite
Friends_and_family Family
8/10
Excellent
31 Jan 2025
Jose
The reception was very helpful and respectful.
Excellent breakfast buffet and waiters very kind.


Leisure Friends
8/10
Excellent
17 Jan 2025
fidel
Good hotel for the city, friendly staff, good location
Leisure Partner
10/10
Exceptional
14 Jan 2025
Dimitri
The room was very high quality
8/10
Excellent
11 Jan 2025
Charles

Hotel Mocawa Plaza Armenia

Stayed many times here, staff and very helpful, rooms are excellent, spacious, breakfast provides usual Colombian offerings but good. The roof top bar is being renovated but the is a small bar on the ground floor that is very nice, the pool is still accessible from the roof but its always fairly cold as isa jacuzzi. They very kindly added an extra Wi-Fi point to allow better signal in my room which was initially awful, but they fixed it immediately, Close to shops and mall and good restaurants and café
Self
8/10
Excellent
07 Jan 2025
Nicole
I liked the property overall. It would be convenient to have a mirror outside the bathroom to help our family get ready for outings faster. The keys were sensitive and had to be reset everytime they got close to a phone or credit card. The rooftop pool area will be great once renos are finished. The view up there is incredible!!
Staff were very friendly and the breakfast buffet was great!
Leisure Family
6/10
Pleasant
07 Jan 2025
Diana
Not ready rooms. They change conditions.
8/10
Excellent
29 Dec 2024
J Daniel
Unfortunately weather did not cooperate.
Also there were major renovations and gym and pool area were inaccessible
Partner
10/10
Exceptional
29 Dec 2024
Gustavo
We have stayed at this hotel several times and always enjoy our stay. Service and facilities are excellent.
Leisure Partner
10/10
Exceptional
26 Dec 2024
Timothy

Great stay

This was a great stay at this hotel. Very comfortable and quiet. Excellent and friendly staff.
Self
10/10
Exceptional
30 Nov 2024
Gina
Christy at the front desk is amazing
10/10
Exceptional
21 Nov 2024
Felipe
Exellent
10/10
Exceptional
17 Nov 2024
Zus

Excellent

everybody was very nice and helpful and I really enjoyed staying there
Friends_and_family Friends
10/10
Exceptional
13 Nov 2024
Stephen
I stay here every time I visit Armenia. The hotel is always nice and clean and the rooms are always clean as well. The breakfast buffet is always excellent!!
Leisure Self
10/10
Exceptional
10 Nov 2024
Omaira
This hotel is very convenient.
Business_and_leisure Partner
10/10
Exceptional
31 Oct 2024
hugo
excellent place for the price
Leisure Family
10/10
Exceptional
28 Oct 2024
CARLOS

Central para visitar los pueblos cercanos

MUY BUENA OPCIÓN DE HOTEL, CON
Instalaciones muy céntricas y modernas para visitar desde allí los pueblos del eje cafetero. Buen desayuno, estacionamiento. NOS hemos alojado varias veces aquí.A veces es lento el check in
Friends_and_family Family
10/10
Exceptional
26 Oct 2024
Anibal
Mocawua hotel is always great, service friendly, clean and safe, thanks
Partner
10/10
Exceptional
17 Oct 2024
Julian
Excelente Hotel, muy bien ubicado, central, el desayuno es muy bueno
10/10
Exceptional
15 Oct 2024
Anibal
Great service, and clean
Partner
10/10
Exceptional
14 Oct 2024
Anibal
Great service, thanks
Partner
4/10
Poor
06 Oct 2024
James
The room was not up to the standards of a hotel of this caliber. The staff/front desk was not helpful. Seemed preoccupied with other things instead of helping their guests.
Leisure Partner
10/10
Exceptional
24 Sep 2024
Benjamin
Nice clean hotel with good amenities.
10/10
Exceptional
22 Sep 2024
MARIA
Perfect
Business_and_leisure Family
10/10
Exceptional
22 Sep 2024
MARIA
Perfect
10/10
Exceptional
17 Sep 2024
Diana
Love this hotel, super friendly staff, close to everything, love the pool.
10/10
Exceptional
17 Sep 2024
CARLOS
Excelente opción para visitar el área cuando no se quiere un alojamiento típico. Buen hotel con buena ubicación, garaje, desayuno y terraza
Friends_and_family Family
10/10
Exceptional
30 Aug 2024
Ismela
All was nice
Leisure Friends
10/10
Exceptional
23 Aug 2024
Luis
Epic
Business
10/10
Exceptional
23 Aug 2024
Luis
Epic
Leisure Partner
10/10
Exceptional
20 Aug 2024
Alexandra
Great customer service and the personal very professional.
Leisure Partner
8/10
Excellent
15 Aug 2024
Ivonne
Our stay was comfortable and pleasant. Our room had a few things to be fixed though, the bathroom door didn't close properly, the shower knob was loose and there were some towels missing when we first checked in. The staff was very helpful and kind.
Leisure Partner
8/10
Excellent
09 Aug 2024
Andrew
We stayed for 3 nights in a mountain view king room. Beware if you book a superior king you will most likely be looking on to a fire escape and ac units, we payed extra for the view. The room itself is well appointed with all the amenities you need. The swimming pool and jacuzzi are on the roof with an amazing view. Breakfast was good, but dishes needed to be topped up as they were often empty. Dinner was very good. Hotel has three bars to choose from which were all very nice. Our big negative was Christy on reception who was unhelpful and knowingly tried to mislead us. Dealing with a complaint was difficult if your spanish is not great and the general manager failed to respond. Conclusion is we had an enjoyable stay at what is probably the best hotel in Armenia.
Leisure Family
10/10
Exceptional
08 Aug 2024
RICARDO
Excellent
Business_and_leisure Family
10/10
Exceptional
04 Aug 2024
Erick
Everything was clean and organized. Excellent overall experience.
Leisure Partner
10/10
Exceptional
03 Aug 2024
Luis
This property is amazing and great price , great hotel
Business_and_leisure Partner
2/10
Poor
01 Aug 2024
Arturo
The staff at the frint desk were rude and very unprofessional, I have an issue with my stay and they instead to help and bring solutions were rude and not helpful.
Business Self

Location & surroundings

Hotel Mocawa Plaza
Kr. 14 #9 Norte - 00, Armenia, Colombia

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Hotel Mocawa Plaza

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