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Isa Victory Hotel Boutique

Armenia · Colombia

Avenida Bolivar 21 Norte 47View location

8.8/10Excellent218 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort8.8/108.8
Condition9.0/109.0
Location8.8/108.8
Neighborhood9.0/109.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Isa Victory Hotel Boutique

Located in Armenia, Quindío's exclusive northside, this boutique hotel is close to the financial district, Portal del Quindío mall, and various dining and entertainment options. It's a mere 20 km from El Edén International Airport, 10 km from the transportation terminal, and 5 minutes from the convention center.

The hotel offers spacious, modern rooms with wooden floors, providing a luxurious and personalized experience.

Read more about this hotelShow less

Located in Armenia, Isa Victory Hotel Boutique is in the entertainment district, within a 5-minute drive of Metropolitan Cultural Convention Centre of Quindío and Parque De La Vida. This hotel is 9.5 mi (15.3 km) from Coffee Park and 11.3 mi (18.2 km) from Cocora Valley.

Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 20 per vehicle (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Metropolitan Cultural Convention Centre of Quindío 0.6 km / 0.4 mi
Parque De La Vida 1.4 km / 0.9 mi
Museo del Oro Quimbaya 1.7 km / 1 mi
Parque de Los Fundadores 1.7 km / 1.1 mi
Quimbaya Gold Museum 4.1 km / 2.5 mi
Bolivar Plaza 4.1 km / 2.6 mi
Centenario Stadium 7.5 km / 4.7 mi
Quindio Botanical Garden 11.3 km / 7 mi
La Morelia Farm 13.6 km / 8.4 mi
Coffee Park 15.3 km / 9.5 mi
Calle Real 16.7 km / 10.4 mi
Main Square 16.8 km / 10.4 mi
Mirador Alto de la Cruz 17.2 km / 10.7 mi
The Dome Birds 17.7 km / 11 mi
Cocora Valley 18.2 km / 11.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Total number of rooms: 28
  • Number of floors (main building): 8
  • Annexe (s): 8
  • Number of floors (annexe): 8
  • Single rooms: 15
  • Double rooms: 13
  • Junior suites: 7
  • Suites: 3
  • Triple rooms: 12
  • Quadruple rooms: 13
  • Executive rooms: 8
Show 77 more facilities & services
  • Superior rooms: 8
  • Family rooms: 18
  • Accessible rooms: 1
  • boutique hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Medical serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room: 1
  • Meeting room: 1
  • Projector
  • Photocopier
  • Business centre
  • Sun loungers
  • Parasols
  • Steam bath
  • Turkish bath (hamam)
  • MassageExtra charge
  • Breakfast
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Early bird breakfast
  • Late riser breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Special dietary options
  • Vegetarian meal
  • Snacks
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 24 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Isa Victory Hotel Boutique

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Shower
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Extra beds on demand
    • Toiletries
    • Desk
    • Slippers
    • Cable TV
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D

    Photos are not available for this room type.

    Isa Victory Hotel Boutique

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Isa Victory Hotel Boutique

8.8
Excellent
218 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
8.8 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Laura
Everything was great very friendly staff excellent location
Partner
10/10
Exceptional
06 Jun 2026
Jose
Clean room, near a lot of eating spots, right in the middle of the city
Family
10/10
Exceptional
24 May 2026
Rene
Great staff,very helpful, efficient and nice.
Family
10/10
Exceptional
02 May 2026
Claudia
Excellent service, best location in Armenia
Family
10/10
Exceptional
06 Apr 2026
William Jose Rivera
Such a wonderful place! The staff were incredibly helpful and kind, and the food was absolutely delicious. The location is perfect, right next to the mall with plenty of great options nearby.
10/10
Exceptional
26 Feb 2026
Alfredo
Amazing staff!
Family
10/10
Exceptional
13 Feb 2026
Jorge
Amazing coffee and service great room
10/10
Exceptional
12 Jan 2026
Carmen
Everything was excellent
6/10
Pleasant
04 Jan 2026
Benjamin
Overall the staff was very kind and helpful - special shoutout to Ivan who always made the day feel special.

The location of the hotel has pros and cons: pros being the location itself, cons being the amount of noise around the property.

One big complaint I have is the fact that our room’s shower door did not close properly resulting in our bathroom being flooded every time we showered. We raised this concern with the front desk but never got a resolution.
Leisure Family
10/10
Exceptional
27 Aug 2025
Andres
Excelente propiadad y muy cerca a todo.
Leisure Family
6/10
Pleasant
26 Aug 2025
Juan
5th time in that hotel…ac in rooms 304 and 302 don’t work.
6/10
Pleasant
20 Aug 2025
Gabriel G
There was a lot of noise in the hotel
Leisure Partner
10/10
Exceptional
15 Apr 2025
Lusfidely
Great place, good service, very central and very near mall and places to eat. I enjoyed my short stay
10/10
Exceptional
07 Mar 2025
Diana
I stayed at this hotel for 14 days . The staff is super friendly and helpful. It’s right next to the shopping mall and many places to eat around . Never needed to go to far there’s everything in the area and super safe . Love how clean the hotel is and the option to get everything room services including some laundry . I will definitely return . The best underrated hotel in the area .
Business_and_leisure Family
8/10
Excellent
19 Jan 2025
Daren
Nice hotel , well located
Leisure Self
10/10
Exceptional
01 Jan 2025
Tony
Staff was really nice
Leisure Partner
10/10
Exceptional
25 Sep 2024
Juan
Ffff
Business
10/10
Exceptional
02 Jun 2024
Sonia
Very nice hotel to be literally in the middle of the city,great staff service, clean, quiet, amicable friendly
Leisure Partner
10/10
Exceptional
19 Nov 2023
Nadia
Very good hotel, great location, amazing staff.
Leisure Self
10/10
Exceptional
02 Aug 2023
Michael
Classy boutique hotel in the north of Armenia. Friendly service. Great room. Lovely views of the mountains.
Leisure Partner
10/10
Exceptional
12 Jan 2023
Yitzhak
Friendly staff and a hospitable location to stay.
Leisure Partner
10/10
Exceptional
12 Jan 2023
Yesenia
Everything was wonderful. Great breakfast, staff and fcilities
Leisure Family
8/10
Excellent
04 Jan 2023
Adriana
Excellent attention
10/10
Exceptional
31 Oct 2022
Ryan
The hotel is very clean and located in an excellent part of town. The staff was very friendly and everything went smooth. I will return to Isa Victory the next time I need an hotel in Armenia.
10/10
Exceptional
17 Aug 2022
Jared

Isa Victory was a great experience for us!!!!

I stayed 2 nights with my new wife and we loved the place. It is right next to a mall so we had easy access to anything we needed and we got lucky and was able to park in the main parking lot on site but there are only a few parking spots there so we loved our spot and did not ever have to make the short walk from their other parking lot. The staff who took care of the complimentary breakfast were awesome and we loved the breakfast both days!! We enjoyed the sauna one night and really enjoyed using that and the next night we used the roof top hot tub but that was just ok, it took 4 hours to heat up and the jets were not massage power but just barely pushed the water power but it was still a great atmosphere to relax on the roof and talk in the nice warm water! Overall, we both enjoyed the room and location and the staff were great!
Friends_and_family Family
10/10
Exceptional
28 Jul 2022
Lucy
Great service
Leisure Family
10/10
Exceptional
10 Jan 2022
Donald
Great location made it very nice

Off site parking wasn’t preferred but wasn’t a bad thing, at least it had parking
Leisure Partner
10/10
Exceptional
24 Dec 2021
shirley
I didn’t like they charged me extra for a third person when I didn’t have a choice to do it online
Leisure Family
10/10
Exceptional
20 Jun 2021
Verified traveler
Very good hotel in a very good sector in Armenia. Everyone was nice and cordial
The gym needs some improvement
Leisure Self
6/10
Pleasant
01 May 2021
Richard

Not impressed.

They are trying, but not that great. On a busy street with a lot of noise. The bathtub controls broke off in my hand. Bed wasn't that good, maybe a 2 star at best.
Self
8/10
Excellent
25 Feb 2021
Sandra

Comfortable

Very good. Comfortable.
Business
10/10
Exceptional
03 Feb 2021
Daniel camilo

Amazing !

It’s an amazing hotel !
Friends_and_family Family
10/10
Exceptional
15 Jan 2021
edgar

Magic

Exelellent
Friends_and_family Family
10/10
Exceptional
10 Nov 2020
Manuel

Exceptional Stay! Everything went well.

It was a pleasure staying at this hotel in downtown Armenia. Really nice staff from front reception all the way through the kitchen and bar.

Tatiana, Viviana and Juan were very helpful, friendly, and respectful. Amazing staff!!

The room itself was big and comfort enough for me. They provide full delicious breakfast 10x way better than other hotel’s continental breakfast. I had dinner couple times at hotel and it was yummy!

I would definitely come back if I’m in town, there’s a Shopping mall nearby less than a minute, restaurants and bars. The place is only 35 minutes away from Salento, Cócora Valley and Coffee Park.

I highly recommend! Try out yourself, you won’t regret. Muchas Gracias!
Business
10/10
Exceptional
22 Oct 2020
JuamE
Excelente servicio y atención . Agradable y económico .
Leisure Partner
2/10
Poor
11 Jun 2020
William

I was lied to

I specifically stopped walked into the hotel three days before I booked a nonrefundable and I asked them specifically is your Jacuzzi going to be open or is it closed because of the coronavirus they said when you check in it will be open by then I said OK and I booked it the only reason I booked the hotel was because I wanted to relax for four days in a Jacuzzi then I check in and they tell me know it’s not open and they have never had planned to have it open I said why did one of your employees three days ago and I asked told me yes it will be open completely lying to me not very nice not reputable
Partner
10/10
Exceptional
21 Mar 2020
Nathan

Best choice in Armenia?

Good location to restaurants and activities (right next to the mall). Decent breakfast and very comfortable rooms.
Friends_and_family Friends
10/10
Exceptional
03 Nov 2019
Peter
Location zona rosa near the best mall in armenia and others facilities
Leisure Partner
10/10
Exceptional
18 Oct 2019
Verified traveler
Wonderful staff, friendly and welcoming. The suite was huge and well appointed. Breakfast (included) was delicious; the food was fresh with a nice selection of rolls and fresh fruit. The roof top jacuzzi and Turkish Steam Room were nice additions. We had a wonderful time!
Friends_and_family Family
4/10
Poor
11 Oct 2019
Verified traveler
no way to be a 4 stars hotel. 2 and half probably.
Family
8/10
Excellent
11 Sep 2019
Martha C
The location of the hotel is wonderfulas it is located near large shopping center, restaurants, beauty salons, etc..
The rooms are comfortable, the bathroom is small but functional.
The breakfast was very good and the view from the restaurant is spectacular.
Bibiana at the front desk helped us a lot to celebrate my daugther's birthday.All the staff is very friendly and they are always smiling.
he only negative part was a lot of noise because hey were doing a remodeling n the terrace,so we could not enjoy this either.
Friends_and_family Family
10/10
Exceptional
03 Aug 2019
Verified traveler
How nice and friendly the staff were. The room was comfortable and enjoyed the Dining area and service.
Business Friends
10/10
Exceptional
27 Jul 2019
Verified traveler

Gem of a hotel!!

Absolutely beautiful boutique hotel in a fantastic location ... close to everything! Great staff, great breakfast ... fantastic!
Family
10/10
Exceptional
27 May 2019
Verified traveler

Excellent option in Armenia

Everything ok
10/10
Exceptional
03 May 2019
Roger F

Isa Victory was a good choice.

This hotel was one of the best I've experienced in Armenia. The room was clean and modern. The hotel itself is ideally located in \"La zona Rosa;\" bars, restaurants and shopping right out the door. I will be back. In fact, I'm already booked there next week.
Partner
10/10
Exceptional
29 Mar 2019
Verified traveler
Stood here for 9 days. Hotel was great staff was excellent. Receptionist very helpful I didn’t get her name. Overall 10/10. Will recommend to anyone visiting Armenia.
10/10
Exceptional
18 Feb 2019
gustavo

Location

we liked the clean and modern and the most important location for the party.
Partner
10/10
Exceptional
14 Jan 2019
Verified traveler
We enjoyed our stay at Isa Victory Hotel and the staff were outstanding in every way, especially Bibiana at the front desk. She attended to our every need and made sure we were happy when there was a problem. The rooftop jacuzzi tub is relaxing after a day of hiking, and the breakfast buffet very good with made to order eggs. Great location for a trip to Salento and to any one of the many coffee farm tours in the area. Highly recommend!
10/10
Exceptional
24 Dec 2018
Verified traveler
The staff is very friendly and goes out of their way to help make you feel welcomed.
Leisure Self
6/10
Pleasant
26 Nov 2018
Dave
The property itself is new and centrally located, across the street from some very loud bars and clubs. Staff is somewhat helpful. Good place to stay a night or two NOT more than that. If you’re looking to spend a week here in Armenia look elsewhere.
6/10
Pleasant
13 Nov 2018
JL
Upon checking in, I was told that I had to pay for the room. I told the lady at the desk that I had already paid. However, she still required another payment and told me that it was for taxes. I asked again to be sure that the taxes were that amount, and she confirmed. Afterwards, she gave me a room key and told me the floor and room name for the Junior Suite. My husband I went to that floor, and there was no room by that name. We returned to the front desk, and she again told us the same information. We told her again that there was no room by that name. So, she told us it was one of the names that we told her was on that floor. We returned to that floor, however the key did not work. We went back to the front desk, and supposedly she checked the room key and went to that floor with us. Again, the key did not work. We again returned to the lobby where she looked in the system again, and told us a different floor. She again accompanied us and finally the room key worked with the original name that she had given us. Obviously, we were a inconvenienced and tired by the whole ordeal. Additionally, later that day, we received a phone call that they had indeed charged twice for the same room, that one charge was cancelled, and we would need to pay the taxes upon checkout (which is the policy). There was never any apology, nor any type of gesture to compensate for the poor customer service nor errors on part of the hotel.
6/10
Pleasant
06 Nov 2018
Verified traveler
Good Location, no help or knowledge from the staff to organize our visit.
10/10
Exceptional
14 Oct 2018
Eric
Excellent hotel, i was surprised how nice and clean the room was. The hotel was a little difficult to find but its tucked in between two buildings. I would highly recommend this place if staying in Armenia, Colombia
10/10
Exceptional
30 Sep 2018
Martha
Excellent service. The hotel located in a great location. Personnel extremely attentive. Will stay here again
10/10
Exceptional
14 May 2018
Alejandro

Second time in this hotel

Excellent hotel.

Great area.

Great breakfast.

Family
10/10
Exceptional
06 Mar 2018
Diane

Nice hotel

Close to a mall. A beautiful hotel with a great view from the restaurant
8/10
Excellent
05 Dec 2017
Joseph

Nice little hotel.

Location is in the north of the city, Staff is very friendly, the breakfast is not a buffet but they give plenty, much better that in the past, I have been there a few times.
10/10
Exceptional
04 Dec 2017
Verified traveler

Nice location

This hotel was great! Good location and had what I needed considering it was last minute choice and service was awesome. I would recommend and would stay again.. it’s close to Salento and Valle de Cocora
10/10
Exceptional
28 Nov 2017
Nancy

Great

Great place to stay
Partner
10/10
Exceptional
25 Oct 2017
Gerald

Get hotel on the main street in town.

My experience here was just great. I even had a problem with my air conditioner not working and in no time they got me in another room. The staff super nice as can be!! Very nice, very professional group of people. And they speak English too! LOL. I really enjoyed my time here and will definitely be back again soon. Like Feb or March. One last thing that caught my attention immediately was. This hotel was immaculately clean!! I huge plus for me. Come everyone and stay here. It's well worth it.
4/10
Poor
23 Oct 2017
Monica

taxes

I have to paid for the taxes and we are American citizens, in Colombia the American citizens don't have to paid hotel taxes, they don't have iron in to the room
10/10
Exceptional
28 Sep 2017
John
Great hotel, ideal position and friendly staff
Family
10/10
Exceptional
17 Sep 2017
Luis Alberto

Excellent

Excellent
8/10
Excellent
03 Sep 2017
Mathias Anna

Good hotel in city area

At check-in they did not recognize our reservation from cheaptickets.com, according to the manager the hotel did not work with cheaptickets. Because we had a confirmed prepaid reservation I called with cheaprickets in the US. After 40 minutes on the phone with cheaptickets the hotel found the reservation...... Both bad service from the hotel Staff as well as from cheaptickets, the 40 minutes International call is probably more expensive than the reservation itself. When we returned that evening the hotel put an apology note in our room with two deserts.
8/10
Excellent
24 Aug 2017
Pilar

Nice hotel closed to a big mall

The hotel is located close to great restaurants, a big mall and a bakery. They provide you discounts for near attractions and the staff is very nice and make you feel like in home.
2/10
Poor
21 Aug 2017
Verified traveler

Horrible

The service was horrible the parking horrible and the staff for front desk including the managment horrible. I will never stay ther again
8/10
Excellent
05 Aug 2017
Verified traveler

Nice hotel

It is a good hotel.. unfortunately we have a tv and wifi issues ..
10/10
Exceptional
12 May 2017
Verified traveler

First trip out of states

Staff was so friendly!!!!! Only wished they had English speaking tv. John helped us so much.
10/10
Exceptional
04 Jan 2017
Yahkoh
This hotel is very comfortable, staff is friendly and finding transportation is easy, the area es safe, there is a mall and pharmacy at walking distance, as well some restaurants. Breakfast is great, but, every day the same menu gets boring after a few days. in the morning a lot of noise comes from the upper floor restaurant. Walking a few blocks southbound, we found at cra 14 and Cl 10N the Lineas de Nazca restaurant, very good Peruvian food.
Family
10/10
Exceptional
09 Aug 2016
Verified traveler
The hotel was in a safe area, with shopping and dining options nearby.
10/10
Exceptional
10 Apr 2016
E a

Perfect as usual!

Perfect as usual!
10/10
Exceptional
29 Feb 2016
JWF

Awesome hotel and staff!

Awesome hotel and staff. Clean and we'll maintained.
8/10
Excellent
19 Dec 2015
Nathan

North Armenia comfort

Great hotel in Armenia. Adjacent to largest shopping mall and close to many restaurants. We felt quite safe in the neighborhood. Nice breakfast and friendly staff. Try the bakery on the corner!
Partner
10/10
Exceptional
04 Oct 2015
Ron

Pleasantly enjoyabel

Having stayed in many hotels throughout the world, particularly Europe, I found the Isa Victory to be among the best I,ve had the pleasure of staying in. Particularly he staff, which was excellent in all respects. Thank you again.
10/10
Exceptional
23 Jul 2015
Eddie

Great hotel that is very welcoming.

I arrived to this hotel without my checked bag from the airport. The airlines said they were going to bring it in at a later date. So I told the staff about my situation and they said they would take care of it. And they did, my bag arrived a couple hours later and was in my room with me ready for my vacation. I felt very comfortable staying here for a week. I got to meet and know the staff well and they were all pleasing to talk to. The servers at the restaurant were helped me decide what to eat because I do not know what Colombian food is. Everything was delicious. The beds were comfortable. The staff assisted me with anything I asked for. Very pleased.
8/10
Excellent
01 May 2015
Jay

Nice hotel, Great location

Very nice a bit pricey for the hotel, but its in a tourist area so i its understandable. Rooms are very clean, staff is great. Breakfast is very good.
10/10
Exceptional
24 Apr 2015
Hernan

few rooms, great service

Excellent little hotel; few rooms, great service.
8/10
Excellent
22 Feb 2015
Reinaldo

Nice hotel and staff

This property offers a really nice helping staff, modern furnishing and a very good location near to restaurants and shoping centers.
8/10
Excellent
07 Jan 2015
Verified traveler

Great Boutique hotel in the middle of Armenia

An excellant location in the centre of town, however, it was well insulated from any outside noise and disturbance. The room was fabulous, with a modern decor, furniture and ensuit fittings were of a high quality. The staff were very nice and recptive to my numerous questions (in English!)and took time to ensure I was satisfied. Breakfast / food was average, though, again service was explorary. Met my needs for a convenient location to exlore the beautiful surrounding areas. Would definatly recommend this hotel to any visitors to Armenia. Ciao, Paolo
10/10
Exceptional
04 Jan 2015
Pablo

An excellent choice in Armenia

The hotel is located in the city so if you are going to the EJE CAFETERO it might not be what you want. But having said that, if you don't mind a little driving to sites like the Parque Nacional del Cafe, Salento or Calarca, the hotel is a wonderful place. It is well located, with good restaurants in the area and (once you know the city) good access. The room I had was a suite, which was very big and comfortable. It was cleaned on a daily basis, with a large bath area and comfortable bed and room amenities. The \"wet area\" on the sixth floor was very nice, with a large hot tub to soak after a day of sightseeing and whatever you fancy. The staff was very friendly and helpful, and the restaurant was well serviced, with a nice menu. Breakfast, included in the tariff, was generous and nice.
Perhaps the only item to mention would be the parking lot (don't go to Armenia without a car). It is small and difficult to access, so better rent a small car rather than a large SUV. Overall, a wonderful place to stay in Armenia and the Eje.
Family
8/10
Excellent
11 Feb 2026
Joelma
A localização é excelente.
O quarto é grande, com lençóis de excelente qualidade.
As
10/10
Exceptional
03 Jan 2026
JOSE L
Personal amable
Business
10/10
Exceptional
17 Oct 2025
JEANNETH
Excelente
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
Jorge
Ok todo
Self
10/10
Exceptional
14 Sep 2025
Anie
Mi familia y yo tuvimos la.mejor experiencia. Gracias por la excelente atencion
Leisure Family
4/10
Poor
21 Mar 2025
Juan Pablo
La infraestructura y las comodidades del Hotel no corresponden a la tarifa por noche. Es un hotel muy básico
Business
10/10
Exceptional
24 Jan 2025
jose
Atención personalizada y familiar, todos muy amables
Leisure Partner
8/10
Excellent
05 Jan 2025
Francisco

Excemente hotel en Armenia

Hotel moderno, bien ubicado cerca a centro comercial, restaurantes. Muy buen espacio en alcobas, excelente aseo, las cobijas huelen a limpio. Desayuno bueno y bien servido. Precio justo
Friends_and_family Family
10/10
Exceptional
04 Jan 2025
ALDO HERLEY

Buena ubicacion y servicio

Excelente sitio para descansar, buena ubicación, amabilidad y servicio de los empleados que nos atendieron
Friends_and_family Family
10/10
Exceptional
26 Sep 2024
Mauricio
Boa localização e com muitos bons restaurantes perto . Equipe atenciosa e muito educada . Gostei muito do hotel ! Voltaria com certeza !
Self
10/10
Exceptional
07 Sep 2024
CLAYTON

Fora dos planos pela greve dos caminhoneiros

Foi perfeito, exceto pelo barulho dos hóspedes vizinhos ao meu quarto no 3 andar, após as 22:00 uma tremenda falta de civilidade.
Friends_and_family Family
10/10
Exceptional
16 Jan 2024
Alvaro
Le dije a la empleada que somos extranjetos y aun adi nos cobraron un impuesto
Leisure Family
10/10
Exceptional
05 Nov 2023
Jose
EXCELNTE SERVICIO
Leisure Partner
8/10
Excellent
16 Oct 2023
Verified traveler
Service at frontdesk great, but food in restaurant not good. Chicken was raw, the other plate came cold...
Partner
2/10
Poor
14 Aug 2023
Carlos

Mala Experiencia

La experiencia no pudo ser peor. Lo que tenía el hotel en la página web, no existía en las instalaciones. Solicité reembolso a Hoteles.com pues no recibí lo prometido y solo he recibido disculpas y evasivas
Partner
8/10
Excellent
10 Feb 2023
luc
la nourriture est vraiment très bonne, très bonne qualité des savons, stationnement sous terrain
Leisure Partner
10/10
Exceptional
14 Nov 2022
LUIS FERNANDO

Excelente hotel 10

Excelente hotel,muy buena ubicación,excelentes comodidades, cerca a todo centros comerciales,zona de comidas etc, un solo punto negativo pero es algo común y es el tema de cabellos en la comida, durante 2 desayunos salieron pelitos pequeños pero nada el otro mundo.
Partner
10/10
Exceptional
17 Oct 2022
Hernan

Expectacilar

Increiblemente buen
Friends_and_family Family
8/10
Excellent
16 Sep 2022
Jean Uziel Villegas
Los baños se obstruyen con facilidad pero solucionaron cambiando de habitación.
Leisure Family
6/10
Pleasant
23 Apr 2022
Volker
Sehr nettes Personal. Gegenüber sind 2 Diskotheken mit Musik in den Morgen. Zimmer teilweise mit Schimmel
Leisure Partner

Location & surroundings

Isa Victory Hotel Boutique
Avenida Bolivar 21 Norte 47, Armenia, Colombia

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Isa Victory Hotel Boutique

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