Name: Woodspring Suites At Cleveland North
Address: 940 Callen Lane Nw, Cleveland, US

6/10

Pleasant

23 Jul 2026

Carol

This place is brand new but cheap. No carpet anywhere all doors locked have to have key for everything my TV was broken so made 3 trips down and they moved me. They have kitchens and ice boxes but bring ur own stuff! No ice machines in building, no curtains only blinds so the outside light shined in seemed like daytime. Had what seemed to be broken down cars in the parking lot and people looked down and out. Brand new but yet already headed for trouble cheap is nice but I guess got what I paid for

8/10

Excellent

28 Jun 2026

bryan

Brand new hotel. You could smell the new paint in the room. Tried using Expedia and filter for free breakfast. Only breakfast you are getting here is if you make it yourself. Thanks Expedia.

Family_with_children

6/10

Pleasant

25 Jun 2026

David

The room was very clean and everything was new. However, we had to switch rooms bc of a terrible smell. The walls are paper thin. You can hear people next to you and they were not being excessively noisy but you could hear everything. There is a kitchenette but not a plate, paper towel or anything to even heat up something in the microwave. While leaving in the morning, my husband grabbed a cup of coffee in the lobby. There were no creamers or stirrers, lids etc. Just wasn't the best experience.

Partner

6/10

Pleasant

31 May 2026

William

Good. Staff were helpful.

Partner

6/10

Pleasant

30 May 2026

Linda

Clean room but few amenities. Only 3 ironing board for entire building
. Had to wait a week to get one . Vending machinen. They ran out of toilet paper and had to take one from another room.

Self

8/10

Excellent

30 May 2026

Omar

New installation is good that.
Probably They need hire more personal for more cleaning commun areas

Family

4/10

Poor

28 May 2026

Yolanda

The hotel looks brand new. However, because it has a kitchen (which mine didn’t worked) a lot of people were cooking and it had an unpleasant smell in the hallways.

Even though, I saw the cleaning lady cleaning it, the people that stayed there are not very clean making it look like it was never cleaned. Other than that it was good for the rate.

Partner

6/10

Pleasant

26 May 2026

Krisa

Very clean place to stay. It was nice, but very 'builder grade'. The accommodations were very basic and economical.

10/10

Exceptional

24 May 2026

Joshua

The room was clean and the hotel felt safe.

Family

6/10

Pleasant

19 May 2026

John

The check in time on here said 2 o'clock,got there at 2:15 and they said I couldn't check in till 3 o'clock and there property on the website says they have 6 restaurants they had none, that was the main reason for picking them.

4/10

Poor

18 May 2026

Victor

When making the reservation online it said that the checkin time was 2:00 PM. When I arrived at 2:00 PM they said checkin time was 3:00 PM and told me I would have to leave and come back at 3:00. I was also told if I needed anything after hours to call 500. I did so multiple times and no one answered. Finally, no one was at the front desk the next morning to check you out. The front desk attendants were very rude and no help at all. I would never stay here again.

8/10

Excellent

17 May 2026

Crystal

This is a newer place so my room was very clean and nice. A \"no frills\" stay without breakfast (have coffee in lobby but out later after I left). Room does have a refrigerator, cook top, microwave and sink if you bring your own food. There seemed to be a mix of a few overnight stays and longer term residents as I walked the property—it is set up for extended stays. I did not make use of any amenities as just an overnight as traveling through for me.

Self

10/10

Exceptional

16 May 2026

Rebecca

The young lady has a front desk , harley was exceptionally great in every way and very pleasant because of her, I would stay again. She's very helpful and makes you feel very welcome

8/10

Excellent

10 May 2026

Heidi

Staff was helpful and accommodating. Rooms were cleanish, I travel for work so I bring my own cleaning supplies. Only downfall is you can hear everything around you in your room. Not very well insulated.

Self

6/10

Pleasant

05 May 2026

Robin

I arrived at 10:30 pm and they would not let me check in. I called the hotel and the person hung up on me. The next morning, the staff was excellent and let me check in early. Be aware that there is no front desk staff overnight. Also no restaurant on site. The profile makes it seem like there is, but nothing on site or shared parking lot.

Self

10/10

Exceptional

30 Apr 2026

Linda

Clean, friendly staff!

Partner

6/10

Pleasant

28 Apr 2026

Normaleena

Elevator wouldn't work, coffee machine wouldn't work, no ability to make any foods since no pots, pans, utensils, glasses, plates or silverware.

Friends_and_family Family

4/10

Poor

26 Apr 2026

Ervin

Yes

Family

4/10

Poor

22 Apr 2026

Normaleena

It's still under construction! The room on the reservation was located on level 3. That room didn't have up any blinds, curtains, siding on the walls, and the refrigerator wasn't running. The elevator wouldn't go to the 2nd floor. We had to use the stairs only since the button wouldn't work. The refrigerator in my 2nd room didn't stay running so I lost my foods I put in the refrigerator. Then I was moved into the 3rd room just in one night stay. Cats are not allowed even though it states dogs and cats are able to stay. The owner was called four times by the 3 different people.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Stephanie

NEW. They have some things to figure out. Front desk is ONLY open 8-8. After 8 if you need anything call. They will CHARGE you for responding. No idea how to check in after 8. No ice, no coffee. They have induction cooktop - which means you must use special cookware. They provide NOTHING. No cookware, utensils, dish soap, etc. Hotels.com price listed price is about $50+ less than our credit card charge. No idea of upcharge as they did not provide a receipt. Hotel itself is new and clean. It is secure, as you need a room key to get into lobby and again to access entry into the actual hotel itself. They have great potential, give them a while to figure things out.

Friends_and_family Family